NextCare Urgent Care

NextCare Urgent Care

NextCare Urgent Care Contact Details

NextCare Urgent Care Reviews ( 150 )

  1. This particular office is fantastic. We never have had a long wait and the staff always are very kind and caring. They don’t feel rushed and they provide quality care. I have had all my children and my wife and myself treated here and they always are great. I would highly recommend this urgent care office!

  2. The front office girl Jenny and the MA Melanie were awesome, very friendly and efficient! The provider Bronte was very friendly as well but we had to wait quite a bit before been seen when there were no other patients which seemed ridiculous! Other then the wait time to be seen the clinic and everything else was great!

  3. I took my Son in to see someone at NextCare Urgent Care because he was sick. He was seen fairly quickly and the Doctor was very patient and kind to my son. He diagnosed my son with precision and had a genuine concern for not just his, but my well being of my son! Thanks NextCare!

  4. Nia Jarrett was amazing & made my experience quick, knowledgeable, and comfortable. I left at peace with my reasons for going – I’m definitely going back to see her for any medical items that are urgent! The staff was amazing too from checkin, to my pulse, etc.

  5. Worst experience ever, ended up having COVID-19, but the Dr. Did not order a test nor blood work. I had waited cause the Dr. told me I had severe allergies. Was in the hospital for 3 days. Would not recommend Nextcare.

  6. Best urgent care experience I’ve had to date. The employees and doctor were very friendly and helpful. I was expecting hours but was done in less than one. I did miss the entrance on the first pass however.

  7. My daughter was seen at a different urgent care a couple of days ago and wanted to get a second opinion (and medicine to soothe my daughter).
    Aaron S. was very courteous and tended to my daughter. He prescribed medication that would assist my daughter in no time. I am forever grateful for Aaron S, PA.

  8. I checked in online, the website interface was very clear and easy to navigate. The staff along with the receptionist were perfect and kind. The Dr. (Aaron) was amazing and was able to provide knowledgeable and kind treatment, his diagnosis …

  9. They have no regard for the time of their patients. I waited almost an hour to be seen for a prescheduled appointment and when I checked in I told the receptionist I had another appointment and this could not run late to which Melanie …

  10. I’ve been there twice for a covid test (both negative, so yay). The first time I had an appointment and they got me in and out with very little wait time. I went again as a walk-in and I waited about 30 mins. Some people waited in their …

  11. The wait was no longer than 20 minutes, they got me in and took care of me and by baby girl and showed lots of respect and empathy. I would recommend this office and location 100 times if I could 🙂

  12. Seen promptly at appointed time. Staff were extremely courteous and competent. PA scheduled x-rays and provided referral to specialist for further surgery. All in all a great experience.

  13. Just moved to Mesa and needed to see a doctor fast. Walked into the NextCare Urgent Care and was seen no later then 5 minutes. The staff was friendly and compassionate. They even found the nearest pharmacy from my home.

  14. I’ve been to this location twice. Both times the employees and providers have been very kind and friendly. I like making the online appt. I feel it really helps streamline the services provided.

  15. The facility is large and clean. They practice social distancing. They do covid testing, however, they don’t always have rapid tests available. They also offer walk in testing and walk in for other procedures. This morning they had very few patients waiting in line so the wait wouldn’t have been too long.

  16. Friendly professional staff, diligent, easy online sign in/paperwork.
    Walk in wait times are not very long.
    Overall very pleased with my experience and recomend them to anyone.

  17. Just terrible. No nurses just techs (who aren’t skilled enough to understand anything unfortunately) and also they had no patient privacy. I could hear everything they were saying and they were saying people’s problems very loud to them in the lobby! They need new staff or new training . 0/5. Wait time too was ridiculously long

  18. terrible charged 130 extra to be told i had a rash ,not the cause or the reason, diagnosis the dr said was i had a rash ,would never ever recomend this place no way in hell

  19. The receptionist were both very kind and polite, and answered any questions I had. My visit was very quick. The lobby was not crowded, neither was the parking lot. I saw Dr. Aaron seaman and couldn’t be happier with the results of my visit. …

  20. I love this place! There’s usually only a 5-10 minute wait, if even that, so they get you in fast. Everyone there, the front office staff, the nurses who do the vitals, and the doctors/Nurse Practitioners are ALWAYS all so kind, nice, just …

  21. My experience was great. I was in and out of the office in 20min. I checked in online. The staff was very polite. I saw Aaron Seaman N.P. who I have seen other times as well and he was very nice and caring. I would recommend going to this this urgent care location to anyone who needs their services.

  22. Was by far the best urgent care i have ever been to. I went in with my 9 year old daughter and she was seen very quickly and all the staff members were really nice and attentive. I think we were in and out within an hour. And usually E.R’s …

  23. I ended up here because the urgent care I went to is gone, so this was close to my house. I called and was able to schedule a time to be there, got there and filled out a very small amount of paperwork. Less than 3 minutes and I’m in the …

  24. I was seen very quickly, by very friendly and compassionate staff. They understood my needs and provided me with the documentation I needed for my visit due to an auto accident. 5 stars, will visit again if needed.

  25. I was able to set the appointment by an app online the staff is friendly. The doctor was great and very knowledgeable in my visit was quick smooth and pleasant

  26. FAST care from an Urgent Care facility is so important right now. I was not being seen for Covid symptoms, but others in the waiting room were. I appreciate being able to been seen quickly and sent on my way. Total time in the facility was 20 minutes.

  27. I enjoyed this location because of the knowledgeable staff and physicians they are great here and dont judge you and they have great short waiting times. They give you the care you need with no stress I’d tell all this is a great location. Safe and fast
    Thank you!!

  28. Yesterday I went in with a chest, ear and throat infection and I was in a lot of pain and could not even swallow my own spit because my throat was so swollen. …

  29. Facility was clean, they were quick to get me in, and very attentive! Everyone was really nice! I have been a fan of Nextcare for a long time, and this was just another reason why! Thanks for all you do!

  30. I almost don’t want to tell people that this is the gold standard for the next Care Urgent Care Centers! Absolutely no wait what’s so ever! The staff was courteous, quick, and knowledgeable! I was in and out of that place within 20 minutes after my scheduled appointment! Good job guys!

  31. The wait time was decent and staff were friendly, kind and had a wonderful beside manner. They answered my questions and seemed genuinely interested in giving me the best and most comfortable care. My only downside to this visit is …

  32. Every part of the visit was great. The good natured receptionist let us in a couple of minutes before opening hours with a great smile. The dr was understanding, obviously competent and genial. He took all the time we needed with no sense of rush even though that is a very busy office.

  33. Next Care is always clean. The doctors are always professional and caring. If you come in with a serious problem they do their best to work you in quickly. If you have to wait the waiting room is bright and has reasonably comfortable …

  34. Amazing location. Affordable if your healthcare options are limited. Every person from the reception to the doctor and everyone in between was helpful and warm. My deepest gratitude go to all the folks working here, you guys are great.

  35. Literally the best care I’ve ever gotten anywhere! I felt respected and taken care of during every part of my visit. From start to finish, I can’t recommend seeking care at this establishment.

  36. I previously gave this location 5 stars. Now they discriminate against White people, forcing you to wear a mask, or wait outside. The waiting room was full of minorities-without masks. I will never return here, nor will my family. You lost some customers today. ✌

  37. I made an appointment ahead of time. After I filled out my form I waited less than 5 min. I was in and out quickly. They were very professional and I felt they truly cared. I was given the tools to heal and am feeling better already in about an hour’s time. I would highly recommend NextCare to all.

  38. I would Definitely recommend next care to anyone in need. In the past i have not had the best experience going to different urgent cares i was very anxious upon arrival but Jennyfer at the front desk made me feel very welcomed and at ease about my whole visit. She answered all my questions with a positive attitude.

  39. I never have been seen or cared for so fast and warm. The Dr.was very nice and professional I was in and out with what I needed in less than 15 minutes. I’m definitely going to Next Care Urgent Care when my family and/or friends need fast …

  40. My house guest went on Monday and can’t get her test results. I would never use them. Banner got back to me right away. She got a voicemail that told her what number to call. We both sat on our phones for an hour more than once. She got a hold of someone this morning and they said someone would call her back. After 4, no call back

  41. This is the best experience I’ve ever had an urgent care in my life!! I never write these kind of reviews but this time I had to because it is unheard of the physician’s assistant or doctor actually sit down and talk to you for a second …

  42. The Covid Test Was quick and easy.. was all completed within 10 min… , the waiting line was not long at all I was the only patient in there waiting, and I got my results the next day through the phone. Luckily it was NEGATIVE. 🖤 …

  43. This is the second time my grandson and I have had to go to NextCare. We only had to wait a few minutes to be seen. Everyone was so friendly and we were very satisfied with our care. I would definitely recommend them.

  44. Very friendly staff. 3 people ahead of me and the wait was maybe 20-25 minutes. Not bad at all. Aaron, great PA. He was all about getting me comfortable. Although with kidney stones there’s not a lot of comfort. Definitely will return for services.

  45. This has been my go to UC for about 8 years. Whenever I can’t get into my PCP right away, they are my next choice. I’ve been to multiple locations but this one is by far my fave. The staff is usually very friendly but always very efficient. …

  46. So at this point ever urgent care is packed I had know issues with this one went there sign in go home for 3 hrs it kept me updated on what position I was in line when name was close just drove back up there boom that’s it. Fast and easy staff was great took care of me.

  47. Scheduled a sports physical for my daughter and it went great. We were roomed shortly after arriving. The receptionist and medical assistant were very pleasant. The FNP Aaron Seaman was very theral, professional and nice. I was very pleased with our visit today. 👍🏼👍🏼 …

  48. I recently visited the minute clinic for my Rapid Testing PCR test. They were super nice and quick. They took my personal info and I waited for 5 minutes before I was called in. They took my blood pressure and temperature before the swab …

  49. Made an appointment today at 12:24pm for an urgent care telehealth appointment. After 40 minutes of waiting, they canceled the appointment without an explanation. Will never be going to NextCare or ever recommend it.

  50. My husband took my daughter yesterday and when we went to pick up her medicine there wasn’t anything at the pharmacy. He went again today to request it to get sent again and the prescription never got sent to the pharmacy. Don’t waste your time and money coming here 😡 …

  51. The team that helped me and my 5 year old were amazing! He had a head wound and they had me in and out in 40.minutes. The level of cAre the nurses and PA gave us was amazing!

  52. 10/10 I definitely recommend this urgent care !
    They were able to get me checked in and out in less than 20 min. Aaron is awesome ! Also the young lady at the front desk, Jennyfer, was beyond helpful, super sweet, and patient with me.

  53. This place has completely changed from years ago. The front desk woman was amazing to the guy who weighed us in and took vitals so nice and concerned. The doctor actually cared and listened to us. Wonderful

  54. Brilliant receptionist predicted almost the exact waiting time, so I went and did some other things and showed up 2 minutes prior to my text almost two hours later. Promote her! …

  55. By far the worst experience I’ve ever had in healthcare. The place was filthy. There were big infection control issues and the provider was so unbelievably rude for no reason. Never ever go here . The front desk however was very friendly. I felt bad she had to work there

  56. I haven’t had the opportunity of going to many Urgent Cares, which is a good thing thank the lord, but at this particular location I had the best and seamless time getting in and out. I would particularly like to give a huge thanks to the …

  57. The provider/doctor was very friendly and caring. He took the time to find out what was going on with me and took care of it. The nurse was also very nice and caring when taking my vitals and asking about my symptoms. I recommend this …

  58. I had the best experience here. The staff was friendly, I was checked in quickly and taken care of right away. The provider discussed all my concerns with me and gave me a plan for how to deal with my daughter’s symptoms should they progress further. Would definitely go back again!

  59. One of the most caring and friendliest
    urgent Care places I’ve ever went to, I would definitely recommend them to everyone and would give them a hundred Stars ….way to go. 👍👍👍😁 Healthcare at their finest …

  60. Went here when I was feeling deathly ill, ended up being diagnosed with covid. I couldn’t even wait the 20 mins for the test results to come back because I was too miserable, and they didn’t give me a single prescription. Even though I said …

  61. Fabulous!!! I am anxiety ridden because of trust issues with medical field. However from the front desk to the nurse practitioner, there was pure professionalism and warmth..smiles are indeed worldwide in this place…please do not hesitate to place your cares here! Blessings!!

  62. I have to say I’ve visited this place a couple times I’m no stranger to it. I’m always greeted with kindness, respect and consideration. They try to keep it easy. Front desk is always so helpful. All the providers I have seen listen and …

  63. The Dr who saw me acted grossed out by me, barely did anything and based on what I paid to see her, she makes more money than she should. Highly disappointed in this place and honestly should get a refund.

  64. Everyone was helpful and professional. Unfortunately there was a really long wait (4 hours). However the staff did everything in their power to give good, personalized care yet keep the flow of patients moving.

  65. Normally I like this urgent care! And I do but the nurse practitioner I seen the second time needs to go back to medical school because she said I have early stage COPD which I laughed because I know I don’t even called in an inhaler for me …

  66. My girl was waiting to do a telemedicine call. She has be suffering all day. She made an appointment and then these people hung up on her without seeing her and didn’t provide a call back. Get better with your customer service!

  67. This is a fantastic urgent care facility. The doctors and nurses are very knowledgeable and truly care about the people they are treating. I would definitely recommend this location.

  68. I made an appointment and was sitting forever waiting to be called back & was told there was only 1 provider? everyone was just in the back laughing acting like they’re having the best time while i’m sitting in the waiting room shaking in …

  69. The staff was so friendly and patient with my young son who has sensory processing struggles. Even though they were incredibly busy they took time to talk to him and help him feel as comfortable as possible.

  70. The front staff was friendly and helpful however the provider that my daughter seen was more concerned about getting off by 8pm then helping my daughter. She came in and said you should take her to the ER, didn’t even check her out. I asked …

  71. Much more affordable than the ER and they have a program to save money if you don’t have insurance. The staff were friendly and helpful. The provider listened to my concerns and addressed them all. This was the best urgent care visit I have experienced! I will go back!

  72. It took me a while to figure out the check in on my phone but it was really quick. Front staff was pleasant, doctor and her assistant were beyond sweet, and happy to answer all my questions. It’s hard to find a medical facility with both kind doctors and front staff, so I do recommend this location.

  73. This is thee best care facility ever! WOW! wonderful people, very clean, i walked in with cut foot, went right in & i got stitches, was only there about 20 mins, the doctors & staff are just awsomeness, would highly recommend as i will be useing their services from now on… thnx NextCare Urgent Care😀😷 …

  74. I went in there because my daughter had a rash, we waited maybe 5-10 mins in the waiting area before they called us back, straight away the nurse did her thing & 2 mins later the dr came in gave her her diagnosis & asked us which pharmacy …

  75. This place.is always prompt, and curious. This is the third time I have been seen by Dr Aaron Seaman. He is fabulous. He is very thoughtful, kind and really listens to you. Best doctor at this place by far.

  76. Aaron Seaman gave me the single best experience I have had at a medical facility since moving to phoenix. The visit was quick and painless. I was able to check in, receive treatment, and write this review within an hour.

  77. Dr. Aaron is amazing. He has always prescribed medication that takes care of business. Not to mention this particular urgent care is right across the street from me! All good things about this place. They have always been good to my family and I 😊 …

  78. Maybe I’m just lucky, but I’ve never had to wait more than 15-20 minutes at this urgent care. It is easy to book and online appointment and they also take
    walk-ins. Staff is friendly and my care has always been good.

  79. Aaron Seaman is the best NP. Instead of making an appointment with our family primary doctor, I choose to go here. Aaron is able to quickly diagnose, show compassion, educates, listens, engages and relates to my kids and I trust his …

  80. It was nice that they did get me in as quickly as they did however when the nurse practitioner finally came in the room to see me it was almost like she was I don’t know afraid to do anything for afraid she’s going to get the reprimanded or …

  81. Holy cow! Fast, easy and friendly! You scan a code and do everything online while in the waiting room. I didn’t have an appointment on a Friday afternoon and I was still out in less than an hour. Aaron the FNP got to the point and sent in …

  82. Super sick mom, I was emotionally and physically drained, and the NP was so nice and actually listened about my history of sinus issues, so that I could get the right treatment the first time.

  83. Shannon Brown the PA I saw was awesome! Took time with me, explained things thoroughly and answered my questions without making me feel rushed. I would definitely recommend seeing her if possible!

  84. Best Urgent Care Ever! I was there for literally 22 minutes! That has never happened before at an urgent care in my life! The Doctor was promptly in my room after the assistant took my vitals. A-Mazing! Very Friendly and helpful staff.

  85. It was a clean facility. Everyone was nice and courteous. Dr Pauline is wonderful! HOWEVER, there were 2 of us with appointments and 3 walk-ins. My appointment was at 830am and I arrived at 810am…but I didn’t get called to be seen until …

  86. They are helpful. I couldn’t do a walk in and suggested I make an appointment for the next day. I set up an appointment was seen by the doctor the next day via text notifications.

  87. I had a 9 am appointment. Did not see the doctor until 10 am. It was a long wait with only 3 people in there. They are very professional and I like going to this one. I rated them a 3 only because of the long wait.

  88. Dr is excellent but the staff up front only like talking amongst each other and avoid talking to the patient. I didn’t even get charged for my co payment after I asked. No response.

  89. I love nextcare. It is the only urgent care I use. It is fast & they always handle my issues thoroughly & they make it easy. I would do everything at nextcare if it were possible to take care of my healthcare completely without a primary …

  90. Sick baby with fever, achey, pulling in ears, not himself- appt at 12, out by 1:30. Dr Brown was attentive, helpful and patient with my concerns for my child. It’s so hard to know if they are teething, going through a sleep regression, just …

  91. Oh my goodness these professionals should have been at home with they’re family’s, when me and my husband came in. Evedently the pain is a kidney stone on top of a UTI. The doc was very caring and told me I was not a cry baby; I felt like a …

  92. Not a good experience today. Took my son, only he was allowed to go in the room, which is ok. My son was told he would get a prescription for antibiotics. No communication from the dr. Or front desk as to where to pick up the medication. …

  93. Very filthy office dirty masks laying on floor front waiting room floor dirty needs sweep and mopped and office in back same floor counters very dirty.dr I saw was not helpful at all my eye feels worse and more blurry then when I came in.i …

  94. NextCare Urgent Care, is good. It was my first time there, the front desk was very helpful and very courteous, and when I went back and was waiting for the doctor the nurse was very pleasant very knowledgeable, and very helpful. I would recommend NextCare Urgent Care.

  95. Aaron is amazing!! He took the time to discuss my symptoms and explained my treatment. The nurse was nice and welcoming as well. I would recommend.

  96. Called and made an appointment! Tested me for covid and the flu! Sent me home with nothing to help me! Ended up going to another clinic and was told I have strep throat!! The white spots all over my throat gave it away!! These guys are …

  97. Went to this location as they had an opening to get a physical for my child. I scheduled the appointment and when I arrived I saw there were two patients so I kindly asked if they knew how long it would be. The front office receptionist …

  98. Have been here a few times and received basic service. Each time was slightly disappointed in the service. This last visit will be my last. I came in with what I thought was an ear infection. They checked and confirmed and prescribed …

  99. We had not had any major issues until the last 2 times we went. The female PA who we were unlucky enough to have both times is so negligent and so bad it’s hard to comprehend why you would have someone like that working here, let alone in …

  100. Have used NextCare Urgent Care 3 times in 2 years. The staff have not disappointed. They’ve always.been friendly, helpful and understanding, and that is why I return. They make me feel comfortable and welcomed 😄 …

  101. I love the fact that you can schedule an appointment at this urgent care, and you check in from your phone so you don’t have to wait in the waiting room with other sick patients. However this office location in particular wasn’t great. They …

  102. I went in on a Saturday late morning. I did not have an appointment. I was there with my son who had an ear ache that kept him up through the night. We were taken back within 15 minutes of arriving. The staff were helpful and kind. We saw …

  103. Best experience I’ve ever had at an urgent care!!! Checking in was super simple and all the staff were extremely helpful and friendly. The doctor actually listens to your needs and I highly recommend coming here. It was a 2 hour wait to be seen but I don’t even care because the service makes up for the time.

  104. I was thrilled with the joyousness in the office even though it was after 6:30 pm. The medical staff are far superior in bedside manner including personal care to the hospital ER staff that I had previously encountered a few days before. …

  105. All went very well on the visit to Next Care Urgent care on E. McKellips in Mesa. From the lady who greeted us and helped me get signed in, to the nurse assistant, to Pauline, the Nurse Practitioner who saw my wife for treatment, every …

  106. This urgent care is excellent! They were very friendly and respectful. I did not have to wait a long time, and I had come in without an appointment. The Doctor was one of the best I’ve ever been to, and he immediately understood my problem where a lot of times they don’t. I would recommend this urgent care to everyone.

  107. Went to have my throat and head checked out. I was in a lot of pain when I got the office. Receptionist was able to get me started with new patient paperwork and get me seen pretty fast. Came in as a walk in spent maybe 15 mins waiting for …

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Location

1138 N Alma School Rd Ste 120, Mesa, AZ 85201

NextCare Urgent Care reviews