Niagara Falls Memorial Medical Center is a hospital in downtown Niagara Falls in the state of New York, founded in 1895, that has been serving the Greater Niagara region for over 100 years.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
621 10th St, Niagara Falls, NY 14301
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(Translated by Google) This is the worst service that one can give as a hospital they do not have a doctor and the service is very bad
And that I went with my child with a broken arm and I had to leave because I had …
Great care saved my life BUT ITS FILTHY NOW 2 years later It’s disgusting and gross I visited someone For 3days caps from medicine all over floor and hand prints in the middle of covid – …
Amazing care
Nothing
horrible
😊👍 …
nice modern facilities.
Nice hospital. Nice doctors
Wish I could give it a negative one
i was not feed when I was in that hospital.
THE WORSE ER DEPARTMENT EVER
Always have been satisfied with their care
2 hours and twenty minutes and counting sitting in the ER waiting to be seen
I Love NY! NFMH saved my life ❤
Worst People on help desk at gynecology department .Very Rude very Unprofessional .
Currently on 3 hours of waiting on the doctor…3 hours…. There is nobody else in here so what is taking so long?!
By far the most competent Emergency Room I’ve ever been to
I waited 4 hours before I even had my vitals taken….absolutely awful
Absolute WORST ER EVER!!!! I have been sitting here for over 4 hours. This place is a complete joke!!!
Worst hospital I’ve ever been in i they mistreated me and abuse their authority they need to close them down!!
Best hospital around. Great care and very clean!
All ways gets my order wrong an today my son didn’t get his timbits … Spend almost $20 an never get it right
The improvements in extended services is what Niagara Falls needed and has made a difference in the community.
The last time my husband was there they discharged him too soon. He is elderly and disabled
Worst hospital ever!!! Dirty rude staff dirty people all around horrible care
If something is wrong with your body and it burst the Emergency Room don’t care at all
I left after 2 hours of waiting with out being seen worst hospital ever dont go hear
They do not care what happen to you would rather let you be in pain than to help you and will make you feel like a brunden for them doing they job avoid this hell hole at all cost
I regret the service the nurse who took blood from my hateful son and that my son the disabled and her treatment was horrible
This is the worst hospital ever. If you want to live go some where else…
Took more then 1 hours without reasons for just 5 min work. Rude staff. Worst staff in emergency room
If I could give no stars I would! This place is a DUMP, and it is absolutely filthy and disgusting! Why and how this place is still in operation is beyond me.👎 …
The emergency room is not that great,but phyc. E.R. is pretty good out of experience.
Was seen right away. Receptionist, nurse assistant, nurse,and Doctor where very professional, pleasant overall great experience.
I actually think this hospital is very excellent I prefer this hospital over mount st merry’s there very welcoming and polite here they give you the right treatment and everything I love this hospital
Took good care of my 92 year old mom.she would definately not be alive without thier quick intervention.
How can you call the er an emergency room when your waiting over three hours to get looked at thats terrible
Waits are a little long. But no hospital staff in the world is your family and loved ones so when and/or if you go among strangers this happens.
They took very good care of me when I came in pregnant and dehydrated
I can’t thank the doctors and nurses enough who helped my friend. They went above and beyond in the er and on the floor for her stay.
My mother have been in this emergency room since 9:42 this morning, it is now 8:32pm & we are still here! This is the most outrageous experience ever
Every time I come into ER I end up waiting 6 to 8HoursThis is ridiculous
The nurse had know idea what she was doing !!!
I would never go there again !!
They are rude as hell don’t come here they make excuses for everything my Aunt’s experience was terrible as well they tried to keep her baby in the hospital for no reason… They don’t care for the patients properly either
Just don’t care about patients what so ever worst hospital I’ve ever been to
If I could give this hospital no stars I would I’ve been here since 12:52 . I have yet to see a Dr and it’s 2:56 . There are patients who have been here long the I have and still haven’t seen a Dr .!
All my Drs in one building has been like a second home to me the last three years offers soppout groups for different things has a Tim Hortons and a cafe can get blood work done there x-rays .
Worst hospital I’ve ever heard of in my life and very unprofessional employees have attitudes nurses don’t relay messages to patients very disorganized I would rather go to ecmc I cannot believe u guys worked so hard as a hospital to get a bad rep would not recommend at all
By far the most competent Emergency Room I’ve ever been to! Very welcoming and polite staff. Quick service! In and out within an hour!
Many offerings for public health care such as inpatient, outpatient, ICU, Surgical services, Radiology, Laboratory testing, Cardiology services, Cardiac rehabilitation, Stress testing, Cardiac sonography, Cardiac Catheterization lab, …
Horrible hospital. Slow service. A man was having cardiac issues and they had him sitting in the waiting room for over four hours. They are very disorganized and the facility is filthy. I wouldn’t take my dog here let alone myself.
@Privateo Privy Same thing happened to me. People need jobs and a grown woman wants to play games with them, smh. …
I would like to thank the nurses and the Drs, they took good care of my mother and were very friendly and generous. Definitely recommend this hospital.
My dad had the monochromial antibody treatment…highly recommend!! Please look into this treatment if you get covid! Great treatment and facility!!
When you have your therapist tell you that you don’t need to be there, it’s a volunteer program and then they #DoubleTeam you to make It like you don’t want to be there. they are #Judgemental and be weary of how you talk #Sensisitive regarding therapists LIz and Sheana #ShouldBeLetGo
Omg! Went to emergency tonght told us it would be over a 3 hour wait only one doctor on . A poor man was bleeding in the waiting room.
Was in the emergency on the weekend and the staff was so rude. People need to get another job. Was told to stop coming in after having chest pains 2 times in 2 months. Was told if you come in again no one will treat you.OMG
Was there January 10 in the er for cheat pain got treated like i was not there sometimes. also i got a covid test that day too was told that i will get the results in 15 to 20 mins. Here it is the 30th and got nothing back from it
Me and my 1 year old son waited over 4 hours and watched everyone be called but us they even had us sit in the covid section while i was severely in pain and even vomited in the lobby
Very hard to get ahold of office and refused to fill my depression medication so now I have to find a new doctor. Dont waste your time with this office, it’s definitely not worth it. -5 star
Would rather die than end up in the emergency room here ever again!! They actually put me in more pain than when I came in! I ended up at Millard Fillmore a couple days later to ACTUALLY fix the problems that memorial caused! And they also let a student perform a procedure (which caused the pain) without telling me she wasn’t a doctor!!
The very best experience. Great nurses, fast service and amazingly compassionate doctors. I’m grateful for the whole staff during my visit. Thank you!
A friend of mine had an emergency while we were visiting Niagara Falls NY. Being in a strange place we choose Niagara Falls emergency. The personal at the hospital are efficient, kind and made our scarey situation much easier. Thanks to all that helped us.
Well when it comes to “Psychiatric Treatment” you are better off going to some place else like “E.C.M.C.” , and that is mainly due to the fact that they don’t release you from the hospital with the medication that they are administering to …
I’ve been in pain for 3 hours on this bed at the hospital and haven’t seen one doctor or nurse. Well I see them look at me and pass me by. I try to speak to a nurse she ignores me. This is a horrible hospital
I applied for a job here and I received an email from Vicki Landes telling me about the job. It was written like a computer-generated form letter with my full name written out, that was the first red flag. At the end, it asked me to contact …
Dealt with Tim, Joe and Kristin. Very professional people tending to an injury and infection. Great attitudes, only problem is the wait between seeing each person. Though considering the area and number of patients/new admissions, it’s pretty reasonable.
Oh My God everyone was wonderful except one aide she was so rude! She was talking very rude because she had to push me in a wheelchair after surgery when i was going home! So she pushed me downstairs and left me there so i almost passed out having to try to walk out of there to my ride
Absoutly Ridiculous policy. My 7 month month pregnant wife CANNOT park near the entrance to her apointment, but MUST walk around entire hospital to get her appointment in the Hodge building LD is a staff only enterance. It sounds like the same goes when she has the baby. 😤 …
Usually don’t post reviews on anything, but this was ridiculous. I asked about volunteering opportunities and the guy at the front desk very rudely said “call between 8-4” I proceeded to ask him who I would speak to and he mumbled something …
It’s dirty and the staff tend to be rude. God forbid you need information from the information desk, they obviously have better things to do than answer your questions. …
I am sending a complaint against their practice we had an apt on Thursday of last week my daughter has a tenor the size of a socker ball. We were 5 min late for her apt. Due to the bad parking situation there. They sent her away
Today is July 16th, 2019 and I just like everyone to be aware that this hospital has kids working at the front desk and have no clue on what their doing! I wish this place would be more professional, this is a hospital, not a high school fundraiser event, when you ask a question to these kids, all you hear is “I don’t know!”
This hospital amongst our community could do better. Parking is a major detractor from this medical facilitie’s rating. Employees get first choice at parking e. g. Doctors, Nurses,Hospital workers in general. I don’t mind that. They offer a …
I gave birth here a week ago, I have never been treated so badly the staff is unbelievably rude. I had a nurse take blood from me with out any gloves on and got my blood everywhere, there was a couple of good ones but only like 2. Everyday …
Husband went in with a racing heart. They told him to take a seat and did not take stats at all so hubby walked out so i called 911 from the parking lot and ambulance wouldn’t do stats or take him either and one emt says “come on guys this …
My friend got admitted for wound infection on big toe of foot.his toe was amputated in view of his diabetes.but was discharged from hospital even though he has fever.no medication was given.and he died a day later. A great loss for family. A big question mark on clinical experience of doctors?
Waited for 2+ hours, doctor kept interrupting me and then they just told me to wear my brace and take ibuprofen. I told them the brace didn’t help in the past and they said there was nothing they can do unless it’s actually broken. Have to …
Worst experience ever at this hospital. As a tech going to this hospital is unprofessional answering the phone with bad attitude. Nurses left messed up a vein did it wrong in one of my arms and had to take alot more blood from the other arm …
You have to sign in to enter the hospital, they could put up a sign saying that every one has to sign for accountability, now I know why this hospital has a Google review of 2.6, they had shotty services. The hospital should be shut down …
I only come for blood work and stress testing for work. The staff has always done a great job. I have no complaints whatsoever.
Good care provided as long as you’re anywhere in this hospital EXCEPT the mental health ward. And it’s brilliant, because if you’re a mental health patient, no one on earth will believe anything you say. I was abused in this hospital by …
Really I call to see if my husband is there they tell me no. Then i get transferred and i am told it is there policy to neither confirm or deny that he is there-I was told this twice. I wanted to know if he was even at that hospital and …
Have a UTI that’s set into my kidneys and THEY were the ones who called me and told me about it. They said if the pain didn’t subside I could come back for help. The ER Dr told me I have no reason to be crying like I am in this pain nothing …
I took my Sister here for a check-up/possible Ear infection and these bastards made her wait for over 2 hours to be seen. This hospital can be very sloppy with their check-in process and ESPECIALLY Billing. We get bills almost every week …
I would recommend any other hospital. There are nice workers here but I give their care a zero. Was prescribed a medication that made me very very ill. Went back several times trying to find answers, but they won’t seem to admit that …
I only dealt with a few people when I was there, but two of the three were very rude. Liz Stom, whom I believe works in Rehab department, was one of the rudest people I have ever met. She should not be working in any position that …
I just had surgery as an out patient on 8/28/18. The staff in every department were professional and very kind ,caring and compassionate. Dr. Robert Perry was my doctor . He is an excellent doctor and an amazing surgern. Everyone made my …
One of the worst hospitals around, waited for hours to receive medical attention and nothing came of it, medical staff was very poor, and I had to go to Erie PA just to receive medical attention as neither hospitals in this area are any damn good
I came into the hospital (07/05/19) for a drug test and physical for a job I’m starting(07/15/19). I went to the secretary who had an attitude and didn’t seem to want to be there. I was told where occupational health was and when I went …
Warning: I’m going to sound boogie when I tell this story. Yes it is long, I need you to visualize this 🤷🏾♀️ Over the weekend we took a trip to Niagra Falls, NY. It was one of the worse experience I’ve had. Some how we ended up at this …
I have been a patient for a few days, will be for a few more and i could not be more impressed with the entire hospital staff. From the nurses to surgeons i am so grateful i was sent here as they all have gone above and beyond to make me …
My daughter went to NFMMC to seek help for herself…her depression hit hard and she tried to end her life. Why am i stating all this…cause the nurses in the mental health department caused my daughter more harm than good. They riduculed …
I didn’t like having to be admitted into the mental ward, but it wasn’t as bad as it could’ve been. They don’t overfill the ward (I was on the bottom floor, not top. I guess the top one is worse) but the staff was very caring and extremely …
This review is for the P3 program. I applied for the program months before I gave birth Karen said she was going to help me with baby stuff and carseat. She never call me, I call her when I was at the hospital she said she was going to …
Reception is horrible. The lab is supposed to be open at 7:00 and they don’t start registering people until well after that. I try to stop in here first thing so I can do my blood work without having to miss any work. I understand the one offs but every single time!! Not good, please try to do better, my time is as valuable as yours
Mostly good experience being treated there. Lady nurses were nice. Middle aged man on duty in ER at night was not personable and had little bedside manner. He was about 5′ 11 and Caucasian. He was acting as a supervisor type.
Family member was in emergency room. When I got there the front desk was very rude and ignored me . I actually asked if I was talking to a wall and still was ignored .when I was able to see family member I asked to speak to emergency room …
Called to find out about paperwork and I spoke with a woman name Sharon from the occupational health and she transferred me to someone else who was EXTREMELY RUDE on the phone and then hung up. They didn’t bother asking where to send …
Usually I️ don’t write reviews this hospital is a joke, a place for most of the workers to come and get on phones so they can kill their time.
There are really good workers who really work like they work in hospital not all …
We were visiting from Ohio. My grandson fell and needed stitches on his forehead. Everyone was very attentive and caring. Paramedics/ firefighters were wonderful and the police officer even escorted us to the hospital. The plastic surgeon and his nurse were excellent.
The slowest ER I have ever been to. I went for chest pain and have been sitting in the waiting area to over 3 hours. I will never visit this hospital again. This is ridiculous, no one knows anything and no one seems to care. The worst hospital ever, doesn’t even deserve 1 star.
Some of the nurses are rude, but overall the nurses have been nice and respectful.It usually takes awhile to be seen when having to visit the ER compared to other local hospitals. The doctors I have encountered in the ER have always been …
You know they integrated the psych ward? They even have classes and pastors. No pens or pencils though; so sad and COVID everywhere; no visitors. Some guy died; how awkward
My aunt went to memorial for surgery. She had to stay in the hospital for a few days to recover. The nurses and cnas on the floor were really great. So much love in the care they provide and how gracious they were making sure our family got to communicate with her,.
We are vacationing from Michigan. 5 month year old daughter had breathing issues. This place was fantastic! Quick check in, very friendly reception staff. The attendee and nurse were extremely supportive and helpful. The Dr. (Joe) was …
Terrible!! I was just there for a little over 3 hrs and 1 nurse and x-ray tec noticed how swollen my injury was and the worst part is in the 3 hrs I was there the 2 I just mentioned was the only 2 I seen. I’m sure they are under staffed at …
I just wanted to thank the staff, especially Dr. Chaudhari who took such good care of my mother yesterday. It’s a difficult time when your mom is seriously ill and the care and understanding that my mom received was very much appreciated. …
My husband was sent here from urgent care. They said he was having a heart attack. Spent 24 hrs there and released with no diagnosis and no discharge papers. Had several tests even a stress test. 6 hours later still waiting for …
After 5 years, I’ve had it. ER staff is consistently rude, if I can’t make it to a better hospital I bring a witness. Complaint to the CEO Mr. Ruffolo didn’t improve that, it got worse. Primary care is impossible to reach by phone and …
Twice my surgery cancelled after waiting hours in a bed with an IV in my arm ! When I call I always get transferred to the wrong dept., Yesterday I wasted over an hour on phone trying to set up a chest scan & somehow got transferred to Roswell park & no one knew what was going on…???? ClueLESS !!!
Absolute dump.
4 hour wait in the ER to be turned away by the miserable triage nurses.
Numerous homeless people (unmasked) walking right by security into the lobby and …
I see my OBGYN at NF Memorial & I love them. The doctors, nurses & staff are super nice, friendly & polite. I was nervous bc I’m pregnant with my 1st child & they’ve made the whole experience very pleasurable & made me feel secure & confident with my pregnancy.
If I could give ZERO stars I would. Was there tonight 7/23/21 for about 3 hours and never got past the 3 uneducated kids running the ER. I couldn’t for the life of me figure out why the security guard was even speaking to me or why I had to …
My experience with Memorial Hospital was the worst experience of any hospital I’ve ever been too. The wait was 3 hours in the ER, after urgent care sent me with a referral that said potentially life threatening condition.The nurse …
Wanted to thank the wonderful staff at the er for taking care of my spouse quickly and meeting all our needs and questions thank u again
At the primary care offices absolutely terrible dont get the care you need or have the right to get..cant even get your monthly meds..this facility cares only abt making a buck then the care they give to the patients..were treated like …
The mental health ward of this place should be shut down and all of the people who work there should never be allowed to work with patients again. I tried to get my boyfriend help here for being suicidal, and not only did they refuse to …
I sadly have to come here monthly for blood work and appointments. I try to get there right at 7(when the lab is supposed to open) so I do not miss a bunch of work. The registration lady, that had a plaque saying she has had 28 years of …
They don’t help the patients in major pain sat there for six hours in the ER waiting room and ended up walking out after watching others with no pain come in and were taking care of before us
Place is a joke
I have a loved one there right now and has been there for several days at this point. They spent 2 days in the ER and now in a room that unacceptable in so many ways. They’ve not been given food this entire time (they’re allergic to certain …
This hospital is awful, if you are African American, I genuinely hope you can avoid coming here. They truly do not care for patients and are super money hungry. They’ll send you on your way and kick you out when you can barely walk or …
the staff here is rude and unprofessional. I called to ask about results of a test I did here and the person that answered sounded annoyed and then hung up before I can even respond. also the emergency room is slow and they blame it on them …
I would die before I go back here. The emergency room supervisor is Extremely unprofessional. I’m calling the state. They do not care about patients. No on has anything identification stating who they are and when you ask their name the …
Absolutely terrible, I’m a truck driver from Chicago who fell and broke my clavicle bone. I have no where to go I can barely walk I’m in incredible pain and they woke me up and rushed me out, the one nurse that morning should be fired …
This hospital has gone down hill big time. Extremely long wait in the emergency room and once we did get a room the doctor acted like he didn’t even wanted to be bothered. He asked a few vague questions and rushed out of the room in a …
This hospital lacks in professionalism and bed side manors. Patients are hard to deal with but you never know what these patients are going through. However, the doctors here are great and deserve a lot of credit. The hard working doctors …
Horrible care for patients I rang my emergency button atleast 5 times each time I did they picked and hung up no words spoken this place is a disgrace the rooms are dirty. A patient was screaming for an hour begging for help in the room …
I have to say not only was I surprised but I was also impressed with how quickly they got me to triage and to a bed in the back in the section they called fast track. The entire time I spent here was damn near astronomical. But in the …
We went here for the first time for a CAT scan. We were treated well and the receptionist was kind and caring. My husband was taken in a timely manner. I guess it was a little different in the back, where he went. But he just said it was …
I wouldn’t go there for a band aid.
Staff is rude and uncaring. They don’t take time to explain things clearly, they have no patient advocates or social workers so they treat you any way they …
I had a head injury , head busted wide open & leaking blood, and they brang me in the ambulance. They pulled me in and swung me to next to a bulletin board ?!?!?!?!?! Nobody offered anything to cover my wound until given a room or any …
My 16 year old was in the ER Tuesday night into early Wednesday morning. The nurses we had we phenomenal! There is an ER nurse by the name of Cass who was absolutely amazing! The doctor was amazing! They saved my daughters life if I could …
I went in ER with pain in my right arm first they the arm with IV after told them had pain in my right arm swelling only did a Doppler no xray now my forearm is as bursed up.
Great people but dirty facilities.
Emergency Room (ER): …
Horrible I mean horrible. My mother ended up here yesterday. And she was in acute renal failure. And they couldn’t even do basic blood work. That could have showed she was in acute renal failure. Horrible hospital and horrible staff.
Dr. Coleman is amazing but trying to get ahold of anyone is like pulling teeth. I’ve never once got through to somebody. Usually I leave a VM and sometimes they call back. I’ve never experienced that at any doctors office. How doesn’t the phone get answered at a doctors office?! Thats crazy.
January 1st, 11:00pm. I’m sitting in the emergency waiting room and cannot believe what I’m witness to. An elderly man that looked like a pile of broken sticks waiting to see someone because he is in pain. A woman who had been waiting since …
Rather die than use this hospital, again. Horrible staff with smart mouths, I get it they’re underpaid and overworked but it’s not an excuse to need to take it out on paying patients. If they’re really that miserable than they need to find …
We brought my Mother in to the ER at the end of October. After 2 days spent in the Er they finally got a bed for her on the 3rd floor. Well, that evening while she was in a confused state someone stole the ring right off her finger( was not …
Edit: i was told it was resolved, the assumption was not written down on their chart or diagnoses. My loved one was told so many people have been going through withdrawal that they just assumed, so I’m still leaving a star off. Assumptions …
My review is solely based off of the Gastroenterology staff in the Hodge building. Every single employee I had an interaction with was absolutely amazing. Very professional, kind, caring, had great personalities, and kept me in the loop with what was going on. I truly appreciate every single one of them.
Emergency intake staff was rude and borderline incompetent. They had private conversations on their phones, used foul language, were unhelpful to patients and laughed at people’s expense. My wife came in with a spinal injury and due to the …