Our family recently opened up a Home Equity Line of Credit (HELOC) with TFCU based on low interest rates and rising home values. We were able to consolidate some higher interest debt, and to make some long-wished for home improvements. We …
I worked with Mia on my loan and she did a very good job of explaining the process and what I needed to submit. She was professional and provided great customer service. Kudos to Mia for getting the job done within two days.
Heysi Raudales is the model of exceptional and outstanding customer service. Throughout my difficult process of purchasing a vehicle from the CarMax in Sterling, VA, Heysi was there every step of the way ensuring that I closed on my loan …
I had to work with TFCU Home Equity team in regards to a mutual customer. I forgot to order a document which usually takes about 3 weeks to get. They went ABOVE AND BEYOND and got me the document within 3 days! I was so impressed with their …
Another outstanding experience getting a vehicle loan. Heysi was great to work with. She reached out right away after we submitted our application and then was always there to help and answer questions throughout the process.
My husband and I have been members of TFCU for well over 30 years. I recently contacted the CU referencing an increase for my credit card. I worked with Bryon Canas, who was an absolute gem! During these difficult Covid times, people are on …
I always receive excellent customer service when dealing with their mortgage and loan departments. I most recently worked with Byron. He was always professional and had excellent communication with me throughout the process.
I recently worked with Jennifer Barkus at the credit union. She was professional, and extremely efficient in communicating and getting me what I needed.
I have been with the tfcu since 1996 and they have always come through for me for any help, loans, or debt consolidation loans during my time with them. The loan specialist Jennifer was great and informative and made the process easy.
Ever since I changed over to TCU I’ve been really satisfied. I bought my daughters first car financed through TCU. Great professional service & APR. I recently applied for a Holiday Promotional loan & Mr. Bryon Canas did an excellent job …
Hello ALL, just wanted everyone know I just finished my paperwork for my auto refinance from the dealer. I worked with Heysi Raudales and she and her Team was outstanding. TFCU has been wonderful to work with. Heysi was very patient, kind, …
TFCU never ceases to amaze me with their knowledge and outstanding customer service! I’ve been a dedicated TFCU member since 1985 and have nothing but positive comments to say about all of the loans and banking experiences that I’ve had …
I have done a lot of business with TransFCU and will continue to do so because they are the easiest to work with financial services operation I have dealt with. From mortgages, car loans, credit cards. Everything is easy with TransFCU. Thanks for all of your continuing help.
Great customer service. The representative that I worked with was Jennifer B. and she really provided valuable feedback and was patient in guiding me through the various steps towards purchasing my new vehicle.
I worked with Jennifer Barkas to obtain a vehicle loan from TFCU. This was by far the best car buying experience that I have ever had. Jennifer was a please to work with. Her customer service was exceptional. She was very attentive and …
I have been a member of TFCU for over 50 years. Loan application process is now easier than ever. Jennifer is very professional, methodical and helpful in getting applicants to the finish line.
I always appreciate the exceptional customer service showing by the consumer loan department representatives especially Mrs Jennifer. Thank you all for offering financial options to assist in balancing our household expenses/eliminating debt!
I’ve been with TFCU for 10yrs now and have nothing but great things to say about my experiences with them. Recently, applied and received a personal loan and my Loan Processor, Jennifer was excellent. She was very attentive to me and processed my loan within just a few days.
Jennifer my loan processor was very knowledgeable and answered all of my questions. She also provided me with valuable additional information concerning repayment plans give the state of the economy today. She was very personable and patience with me. I was very pleased with her services.
I requested a loan from TFCU (yesterday) and within 2 hours the process was complete. Jennifer, a loan officer, contacted me immediately and processed everything quickly and the money was in my account at the end of the process. Jennifer …
Jennifer was professional and helpful. She guided me through the loan application process and made it easy for me to follow along. She covered every detail of the loans, personal and auto loan refinance, with me. Hats off to Transportation Federal Credit Union for such a wonderful customer experience.
My experience with TFCU was excellent – 5 stars all the way! The customer service that I received from Sylvia and Jennifer was exceptional. My inquiry was addressed promptly. The entire process from start to finish was smooth and very efficient. Jennifer was very pleasant, responsive and informative throughout the entire process.
I have been with Transportation Credit Union since I was 17 years old. They have always treated me with care, kindness, and results driven. I recently took out a loan for some home renovations and Heysi was phenomenal! She was quick, …
Excellent bank if you are in the DC area. If you work remotely you may want to use a local bank. If you need a new pin, it will take 14 business days before you receive it, but if you live in the DC area you can go into one of the branches and the pin can be reset.
Very competitive rates backed by outstanding customer service. Special note of thanks to Alexandra Matei, who went above and beyond, to ensure that we closed on a car loan in time to meet a tight deadline…right before Thanksgiving!
Transportation Federal Credit Union (TFCU) has come through again with excellent customer service and this time I had the opportunity to work with Ms. Matei. She kept me apprised of everything and answered all my questions. TFCU please …
Applied for a Vehicle loan on a Monday online – within an hour a gentle man named Napoleon Rubio from TFCU contacted me and helped me thru the whole process with great attention and care. Mr. Napolean provided outstanding customer …
I have had 2 auto loans with Transportation FCU, and both have been fantastic experiences. Not only do they have SIGNIFICANTLY better auto loan rates than any banks around, but they set themselves apart by catering to their members’ needs …
I am pleased to write this review for the Transportation Federal Credit Union which helped me purchase a new car. I applied for the loan and within 24 hours I was approved. In searching for a new car, I needed some additional funds and …
I’ve been a member of the Transportation Credit Union for 6 years and I love being a member here. The representatives are always ready to assist and happy to do so. The loan process was so simple working with Jennifer Barkas. She was very knowledgeable of the process and made it stress-free for me.
Excellent customer service
Jennifer was the bomb- Very pleasant and accurate with details
Jennifer was great in helping during the loan process!
I have been with this credit union for at least five years now. The entire time has been a positive and thankful experience.
My loan officer was friendly,
informative and efficient which made the process effortless!
My representative Jennifer Barkas was very professional and helpful. Excellent customer service.
Thx to Jennifer Barkas my experience was professional, quick and very pleasurable!!! I would recommend all to this excellent financial institution!!
Its always a pleasure to do business with my TRANSFCU family. Special thanks to Jennifer in loans!!
I’ve done two Auto Loans with TFCU. Great experience both times. Highly recommend them.
Good luck getting assistance by calling member services. Been on hold for 40 minutes and still waiting….
Our family recently opened up a Home Equity Line of Credit (HELOC) with TFCU based on low interest rates and rising home values. We were able to consolidate some higher interest debt, and to make some long-wished for home improvements. We …
It was a pleasure to do business with the TRANSFCU members. Jennifer was awesome and provided excellent customer service. Truly a pleasant experience.
I worked with Mia on my loan and she did a very good job of explaining the process and what I needed to submit. She was professional and provided great customer service. Kudos to Mia for getting the job done within two days.
Heysi Raudales is the model of exceptional and outstanding customer service. Throughout my difficult process of purchasing a vehicle from the CarMax in Sterling, VA, Heysi was there every step of the way ensuring that I closed on my loan …
I had to work with TFCU Home Equity team in regards to a mutual customer. I forgot to order a document which usually takes about 3 weeks to get. They went ABOVE AND BEYOND and got me the document within 3 days! I was so impressed with their …
Ms. Heysi Raudales assisted me with my loan and was very knowledgeable, professional and friendly. …
Another outstanding experience getting a vehicle loan. Heysi was great to work with. She reached out right away after we submitted our application and then was always there to help and answer questions throughout the process.
My husband and I have been members of TFCU for well over 30 years. I recently contacted the CU referencing an increase for my credit card. I worked with Bryon Canas, who was an absolute gem! During these difficult Covid times, people are on …
I always receive excellent customer service when dealing with their mortgage and loan departments. I most recently worked with Byron. He was always professional and had excellent communication with me throughout the process.
I recently worked with Jennifer Barkus at the credit union. She was professional, and extremely efficient in communicating and getting me what I needed.
I have been with the tfcu since 1996 and they have always come through for me for any help, loans, or debt consolidation loans during my time with them. The loan specialist Jennifer was great and informative and made the process easy.
Ever since I changed over to TCU I’ve been really satisfied. I bought my daughters first car financed through TCU. Great professional service & APR. I recently applied for a Holiday Promotional loan & Mr. Bryon Canas did an excellent job …
Hello ALL, just wanted everyone know I just finished my paperwork for my auto refinance from the dealer. I worked with Heysi Raudales and she and her Team was outstanding. TFCU has been wonderful to work with. Heysi was very patient, kind, …
TFCU never ceases to amaze me with their knowledge and outstanding customer service! I’ve been a dedicated TFCU member since 1985 and have nothing but positive comments to say about all of the loans and banking experiences that I’ve had …
I have done a lot of business with TransFCU and will continue to do so because they are the easiest to work with financial services operation I have dealt with. From mortgages, car loans, credit cards. Everything is easy with TransFCU. Thanks for all of your continuing help.
Great customer service. The representative that I worked with was Jennifer B. and she really provided valuable feedback and was patient in guiding me through the various steps towards purchasing my new vehicle.
I worked with Jennifer Barkas to obtain a vehicle loan from TFCU. This was by far the best car buying experience that I have ever had. Jennifer was a please to work with. Her customer service was exceptional. She was very attentive and …
I have been a member of TFCU for over 50 years. Loan application process is now easier than ever. Jennifer is very professional, methodical and helpful in getting applicants to the finish line.
I always appreciate the exceptional customer service showing by the consumer loan department representatives especially Mrs Jennifer. Thank you all for offering financial options to assist in balancing our household expenses/eliminating debt!
I’ve been with TFCU for 10yrs now and have nothing but great things to say about my experiences with them. Recently, applied and received a personal loan and my Loan Processor, Jennifer was excellent. She was very attentive to me and processed my loan within just a few days.
Jennifer my loan processor was very knowledgeable and answered all of my questions. She also provided me with valuable additional information concerning repayment plans give the state of the economy today. She was very personable and patience with me. I was very pleased with her services.
I requested a loan from TFCU (yesterday) and within 2 hours the process was complete. Jennifer, a loan officer, contacted me immediately and processed everything quickly and the money was in my account at the end of the process. Jennifer …
Jennifer was professional and helpful. She guided me through the loan application process and made it easy for me to follow along. She covered every detail of the loans, personal and auto loan refinance, with me. Hats off to Transportation Federal Credit Union for such a wonderful customer experience.
My experience with TFCU was excellent – 5 stars all the way! The customer service that I received from Sylvia and Jennifer was exceptional. My inquiry was addressed promptly. The entire process from start to finish was smooth and very efficient. Jennifer was very pleasant, responsive and informative throughout the entire process.
I have been with Transportation Credit Union since I was 17 years old. They have always treated me with care, kindness, and results driven. I recently took out a loan for some home renovations and Heysi was phenomenal! She was quick, …
Excellent bank if you are in the DC area. If you work remotely you may want to use a local bank. If you need a new pin, it will take 14 business days before you receive it, but if you live in the DC area you can go into one of the branches and the pin can be reset.
Very competitive rates backed by outstanding customer service. Special note of thanks to Alexandra Matei, who went above and beyond, to ensure that we closed on a car loan in time to meet a tight deadline…right before Thanksgiving!
Transportation Federal Credit Union (TFCU) has come through again with excellent customer service and this time I had the opportunity to work with Ms. Matei. She kept me apprised of everything and answered all my questions. TFCU please …
Applied for a Vehicle loan on a Monday online – within an hour a gentle man named Napoleon Rubio from TFCU contacted me and helped me thru the whole process with great attention and care. Mr. Napolean provided outstanding customer …
I have had 2 auto loans with Transportation FCU, and both have been fantastic experiences. Not only do they have SIGNIFICANTLY better auto loan rates than any banks around, but they set themselves apart by catering to their members’ needs …
I am pleased to write this review for the Transportation Federal Credit Union which helped me purchase a new car. I applied for the loan and within 24 hours I was approved. In searching for a new car, I needed some additional funds and …
I’ve been a member of the Transportation Credit Union for 6 years and I love being a member here. The representatives are always ready to assist and happy to do so. The loan process was so simple working with Jennifer Barkas. She was very knowledgeable of the process and made it stress-free for me.