Spectrum Healthcare Partners is the largest multi specialty, physician-owned group practice serving the entire state of Maine. And our name tells you what we’re all about: Partnership. This spirit of collaboration is at the heart of what Spectrum is and does. Our Mission We are an independent, physician-led, multispecialty medical practice that is committed to delivering high-quality, cost-effective care in every community we serve. Our Vision To be a fully integrated multispecialty practice that provides excellent care where patients, physicians, and employees are highly satisfied.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
324 Gannett Dr Ste 200, South Portland, ME 04106
I received two letters for my daughter from the Thomas agency saying we owe this place but I don’t have any recollection of ever going here at all and now my daughter who is 16 owes something??? I don’t get where all this is coming from?!
Excellent services provided!
Stop being “Sorry” do something about it and help the people your screwing
Dr. Gerding provided excellent care yesterday with my parascentesis and biopsy. My biopsy was not supposed to be until next week but he performed it anyway since I have to travel so far. He made sure I knew what was happening and that I was comfortable during the procedure.
Just received a collections notice for this company ive never heard from before!
Nothing like waiting a YEAR to finally receive an MRI with insurance prior authorization, only to be surprised with an additional $400 “facility use fee”. Just wondering if you could perhaps cover it with some of the $8.3 million dollars in …
Sent to collection without even getting a bill- and no phone call or email to about a $25.57 bill for radiology. …
I have been a nurse for 12 yrs and I never seen or dealt with the abhorrent billing practices of spectrum health. Obviously they are trying to squeeze as much money out of patients as possible and are probably losing a serious amount of …
Yet another person who has received a collections letter but no corresponding bill. Also, attempting to call the phone number listed on their website just says “We are experiencing technical difficulties. Please try again later.”
I received a bill from the agency for $534 i never got any notification. No one told me before that i have a bill for that much and i also don’t know what’s is it for?!!! I have free care since the beginning of 2021 i don’t know how i got …
I like most people commenting on this companies page am very upset I have not even heard of this office I live in a totally different state 8 hours away was checking my credit score and have 2 bills on my credit report for one thing why …
Like many others leaving comments, my wife and I received a notice from the Thomas Agency that we owed spectrum almost $2000 after never being contacted or sent a statement notifying us of a payment due.
I would take back the one star if I could. I have just received several bills from a collection agency, obviously sold by these jokers! What a circus!! Some of these go back years, when I had Mainecare. Didn’t know these were ruining my credit! Straighten up, Spectrum!
I received a letter from a collections agency on behalf of spectrum healthcare partners for a bill I never received notice of. I can’t believe a business like this is allowed to exist. No surprise the name “Spectrum” is attached to it
After receiving a small bill for under 20 dollars they wouldn’t take my payment on my phone. So I tried on my desktop to no avail. I tried again later on but still had no luck. Worse company I’ve ever had to deal with and I have CMP and had …
Recently received a bill from SHP that stated my health insurance provider was non-responsive, and that I needed to contact them to verify coverage or pay the balance due. Upon calling Spectrum, I could not receive assistance with my …
Their customer service is terrible. I just spoke with a lady and she spoke so fast I had a hard time understanding her. She never asked why I was calling, she just asked for my insurance information, and said they would bill the insurance. …
My husband and I were both turned into the Thomas agency for the piddly amount of $26.20 and $27.72. We have Medicare and federal Blue Cross and Blue Shield. We never have a co-pay was never billed these amounts just-sent for collection I …
I goggled Spectrum Healthcare Partners because ALL of my billing goes through mychart and I received a bill from them but “they don’t use mychart”. It’s shady. I have a bill on mychart for the same services this company billed me for, but …
I had a small bill with this place. I called and gave them my insurance information, paid another bill, and was told all was good. Fast forward a few months, and I GET A LETTER FROM A COLLECTIONS AGENCY. They never even called me a single …
There is a recurring theme here of the billing system being rigged to send us to collections. It is. Exactly as they all say. Owing money is legit. Paying it is legit. Not knowing you owe it and not being able to pay online or needing a …
Just like someone else in these reviews I also received a letter from a collection agency and never even received a bill. No one tried contacting me. I wonder how many others out there are dealing with this. I pay all of my bills regularly …
Like many of the other reviews I wasnt given notice of a bill and then was notified by their collection agency. I paid several bills and they were never notified by Spectrum. I have called and was told they will call me back. It has been days and I cant get through to their billing dept. All very frustrating.
I was sent to collections over $25.03 that I was never communicated about. I paid my $3,203 bill with them shorty after it was sent to me in the mail and was told by an agent over the phone that my account was fulfilled. I received a letter …
If you really want to pay your bill, you still won’t be able to because the phone call doesn’t work despite following directions to the letter. The online payment doesn’t work because the exact link doesn’t come up despite following …
Have never had such an awful experience with an insurance company and that’s saying something because they are always awful. Got a bill on 12/28 paid it in full on 1/11 and have proof of payment confirmation. Almost 2 full months later they …
I received a small bill from January. I had met my deductions and co-pays. I have Harvard Pilgrim insurance that does a pretty good job about keeping me informed. I just received a letter from a collection agency saying I owed Spectrum …
I just received a collection letter from The Thomas Agency attempting to collect $56.54 for Spectrum Healthcare Partners that I was never billed for. I am very disappointed to find that Spectrum handles their billing in such a way that they …
Need to have a better billing services. I received a letter from The Thomas Agency, a collection agency regarding a $32.13 that I supposedly owe. I talked to the billing department and I was told that I I owe them this money because my …
My husband has a lot of bills coming in from this company as he has had a couple of ER visits and upcoming surgery.
I called to see if we could lump them together and create a payment plan and …
Just to add another bad review on this horrible company. I seriously do not understand how can they do this to people. I receive a bill from a collecting agency seems that Thomas is their favorite collecting agency about a bill 7 months ago that I never received any prior notice this is unacceptable and a shame really
I thought it was just me. I broke my leg, when they called to schedule my initial appointment the receptionist said I only needed to if I was in pain. So I asked, “so if its not painful I just let it heal and I dont get it checked?” She …
I never received a bill from these sketchy people and had no idea I even owed anything until I got the statement from the Collection Agency. I paid the collection agency months ago and now they say I still owe it PLUS another one for over …
Just received a threat letter from one, Thomas agency, about a bill for an appointment that likely happened before I turned 18(over a year ago), which I didnt even know I received. Special thanks to the generous men and woman at spectrum, …
Seeing a trend with Spectrum Healthcare Partners… instead of sending patients a bill, they just submit the claim to Thomas Agency. Got a letter from Thomas a few weeks ago about a bill I never received- so I paid it. Today, received another …
Just got a nice surprise when I ran my credit report for the year and saw that this office decided to bill me and send me to collections with Thomas Agency for an appointment I had with MaineMed back in 2018! That’s four years ago! All of …
In my experience, Dial 1 and then hit 1 again to reach an actual person; otherwise you will get the “technical difficulties” spiel. This is a clearly incompetent practice with regards to billing. I received a second threatening-sounding …
Unbelievable company. I am now into my third week of waiting for a call from Spectrum to give me a date for an MRI. After the first week I called to ask for an update and they claim they never received the request. I called the …
Got a surprise in the mail from The Thomas Agency (a collection agency) in regards to an outstanding balance for Spectrum Healthcare Partners. I called Spectrum and the lady I spoke to stated they sent out 2 bills for a service 5-ish …
I received a letter from the Thomas agency saying I owe $19.67. I had received one invoice from Spectrum, and paid it by the due date. I have never received a collection notice before, and I am an accountant so I found this incredibly …