This place made me lose my job by saying everyday we can go home tomorrow the doctors don’t communicate with each other they bring new doctors in not knowing what’s going on asking questions that they should know i
Ok for a hospital. Try not to spend anymore time than I have to in them. Visiting grandchild. NICU nurses/techs did a good job. Need more comfortable chairs, vending, free coffee / water, etc. in lounge area for guests. Need more …
Having phenylketonuria, type one diabetes, end stage renal disease, and explosive disorder. They treated us so well. Even though he was being confused and aggressive, they didn’t miss a beat. They took the time to understand his situation. …
Excellent Care!!! You get great care, when you understand that you are in an environment where care is being administered constantly, to some very sick people, probably far sicker than you are. Being a demanding person can create problems for all. I try to be a good patient, therefore, I get great care!!!
Best staff! Knowledge & caring! Exactly what you want & need in your medical care professionals. My sister had been to another hospital, where she was left to sit 4 hours before being seen, then they missed all of the common symptoms of a …
I went to visit my niece and she has been taken care of very well and the staff were very attentive to her needs and I was confident that all of her needs had been taken care of.
Do yourself a favor and stay away from the cafeteria food, you may need to stay awhile. The cafeteria staff was friendly and professional though. The hospital itself seemed short on staff. Slow service and hard to get information.
Does not call back in a decent manner. Called at 7am and left voicemail to reschedule appointment and they didnt call back so I called again at 1 pm and it is now almost 3pm and they still havent called back.
Very poor communication. Very unorignized. waited 3 hours without no updates on family members surgery to find out surgery had not started on time and was just then going back.
Friend came in not feeling well with a blood glucose reading of 80 something and I come in, they got him sitting in the waiting room. WHAT KIND OF HOSPITAL ARE THEY RUNNING?
Went in with heart failure and was having chest pain and extreme pain in my left arm they took 2 tubes of blood and left me for 2 hours in a room then come in and give me 2 different kinds of pain meds in my iv and all it did to me was made …
The worst hospital. I wouldn’t send my worst enemy here. My mom had to be life lighted here and while here she developed bed sores and a rash because the aides didnt care. One also threw the call button controls at her and told her to do …
When I had both my kids, they were absolutely top of the line! I wouldn’t go any where else for medical care. They saved my son’s life when he was born and made us apart of every single decision when both my son and daughter were in the NICU.
Their ER Department is so much better than Memorial Medical Center. They actually seem as though they care. Now, if I had to stay for any length of time I would probably go to Memorial because the food at St John’s Hospital is disgusting.
Speedy emergency visit, only hour and a half before confirming my leg was indeed broken!! I’ve waited in the waiting room much longer than that at other places
My wife had her surgery in this hospital and I can tell every person reading this review that my wife got messed up at other hospital and St John’s hospital who fixed that big problem I do appreciate that so much. Hospital is super clean …
I have never been in such a nice hospital.It didn’t even feel like a hospital.thank you for taking good care of my husband.The nurses on the 9th floor were outstanding.no matter where you went there was a smile or a hello.Mark Sudholt thank …
St johns keep growing and growing, but unfortunately doesn’t keep up with the staff needs. The employees do the best they can, but like everywhere else they run themselves ragged. I feel this way about both hospitals, I do not like the fact my Dr can not come to visit or seem to have any say in my care.
Great hospital but this hospital stay was crazy. Transferred 3 different rooms, lost all our families belongs & last day & night father placed in a car do TX room. Experienced experience of onion layers of poor quality.
All I can say is my family and my grandgirls and I are so thankful for what St.Johns did back June of 2017 saved my life and I was near death maybe even died was giving last rights I had a stroke with a thoracic aorta aneurysm with a blood …
My wife gave birth here, they did an amazing job with her and our little one. The food there is very affordable for the significant other who stays for support.
Literally the worst hospital I’ve been to, they don’t know the status of their patients getting surgery, we got admitted and waited 4 hours before a nurse even came in. After the surgery they will throw you in a double bed room with some …
Had my mom in there and everyone was friendly. I felt sorry for them. They were unstaffed but was still trying to push thru. It’s bad enough with COVID. But there is no reason they should b unstaffed.
Due to poor training, my Grandmother suffered a heart attack and has passed. The hospital failed to answer any questions, and the doctors and nurses responsible never made it to any of the meetings.
Emergency room very unsanitary and smelled very bad I didn’t even want to sit down in waiting area and the wheel chairs were very unclean I was already having chest pain and could hardly breathe but it was so gross I stood the entire time …
ER is questionable for chronic patients with disease issues. Floor nurses and doctors are the best. 7 North especially! They are five stars. Work on that understaffed, overworked ER!
Everyone a big help. Cafeteria had good food and good selection. Clean. It’s big so kind of hard to find your way around first time but everyone helps you.
Overall they took very good care of our family and friend! The staff were helpful and courteous. Too many differences in the overall prognosis of my friend, however.
Thank you to everyone in this facility who lent a hand to help me and my FRIEND..His car went off a sharp turn..flipped over and over and finally crashed into a water drain..upside down..and we both survived..we have some minor scrapes nd. …
I had both my children at St. John’s and received great care both times. The doctors and nurses are great at what they do and genuinely love their jobs!
I’ve had nothing but positive experiences at St. John’s Hospital. The staff is attentive, caring and always makes the extra effort to make sure they’re helping their patients as much as possible.
Hospitals only out for money not patient needs. The nurses know nothing about you or proper treatment for certain illnesses. Would rather see someone die than give them food if that is what needed.they call outside people
Whenever i need help they are always here for me, whether its sepsis, infection or something else, St. John’s has my back, and its appreciated. They have helped me more than once. Highly recommend this hospital. Its clean, Doctor’s visit daily to keep you informed.
Had my baby at 34 weeks we were in the nicu for 3 weeks but I loved my whole experience. From the labor and delivery floor , nicu, nurses, doctors/everything. ❤️
Great doctors and nurses they saved my dad he was in a motorcycle accident in a coma for three months and than came out of it. My husband was in icu and they did great with him both my dad and husband were in icu but now they are doing great thank you st.johns hospital
They dont know what their doing I had free government insurance im still in pain i live in the. Shelter but they didnt even offer a ride to the shelter like memorial offers taxi ride and the staff was so rude and disrespectful nowingni hve …
St. John’s is an amazing place to receive care! I’ve had outpatient imaging and physical therapy at St. John’s, and the experience truly stood out from other healthcare experiences I’ve had. The care was personal, and the staff truly care about each patient!
The Customer Care is just awesome!
I wasn’t the patient but I was sitting with my Mom and this very kind nurse saw me practically falling off the chair while sleeping and offered to bring me a bed!!! She will never know how she made me feel. Thank you nurse for being so caring ❣️
Had my daughter at MMC in 2015. Soon after she was born the NP noticed an irregular heart beat with her. She was soon transferred to the NICU. After 3 attempts she was successfully cardioverted out of atrial flutter. Thank you for being …
Hobble to any other hospital, clinic, even witch doctor. This Hospital is in it for the money, does not care about patients, only “will your insurance cover it”? Dr tried to give insulin to a patient with LOW (60) sugar (could have killed …
I prefer St. Johns over Decatur Memorial and St. Marys.
Doctors are better at St. Johns. Dr. Abrams and Emily Martin rule!!!!! They care about patients. …
They have saved my step diddy’s life multiple times over the passed 4 years there are some great doctors and nurses there thanks for being are Hero’s much love and respect goes out to them and there families have a Great and Blessed day/night. 💚 …
We recently had a family member in Hospice and were well pleased with the care he received as well as the attentiveness to our needs. He was there longer than expected and everyone was kind and pleasant.
If you are really need to be saved your life in emergency please DO NOT come here. Very poor customer service, only one receptionist got information from long line patients in the bulletproof glass room. It took forever to wait until you have to hurry to go somewhere else for real emergency.
ER and Trauma did a great job! The 9th floor was a JOKE!!! The daytime charge nurse did a horable job, forgot pain medicine times, argued and had a smart mouth. Did 3 things that were totally wrong, when the Dr.s come in they threw a fit …
They nurses on the 3rd floor are a joke they sit around and gossip and ignore their patients and call lighrs. Then claim to be short handed and can’t get u pain meds but have 3 to 4 nurses just joking around at the desk this is the 3rd bad experience with this hospital. I would not recommend to anyone.
The operator Renee who wouldnt give me her last due to her knowing she was VERY unprofessional and rude as can be but is supposedly the only renee that is the operator of st johns needs to be FIRED. If she is going to treat and talk to …
I was totally impressed with the treatment shown doing this visit. It was so professional and they treated with kindness and concern for ease of mind. I would recommend them to everyone.
New to Minnesota. Will never go to St. John’s Hospital again. The ER DR. Could have cared less what my issue was. I am a type two diabetic had horrible neuropathy in my foot. Could not move my foot or bear any weight on it. He gave me a …
Great service! Good rates! Very comfortable room! Only issues are stains on carpet, sheets and covers and musty smell in the hallway. The sheets and carpet were very clean, just hadn’t been replaced. The rates, location and outstanding service more than made up for these minor flaws.
HSHS Saint John’s in Springfield Illinois. We couldn’t Thank all of th Doctors and Nurses that took care of our son as he went through kidney surgery Monday the 19th and we returned home late Tuesday ❤️🙏🙏 Thank You, it’s greatly appreciated ❤️ …
First day and first night was good at the children’s center despite not having our actual doctor deliver our son and only check in for oh 60 seconds. The last two days on the other hand have been stressful due to the fact we have had too …
I came in very ill with obstruction in belly. Super helpful..caring n respectful. Pain meds were given when I needed them n i felt the staff genuinely cared about me. Memorial Hospital is exactly the opposite n i will always return to St. …
My son has cancer so he goes to this hospital alot and the nurses are nice and friendly some of the staff we see every time we go in so it’s kinda like a home away from home for a hospital veiw point
My dad had a knee replacement and I have had a surgery here in the last year. Doctors nurses and staff were very friendly and helpful. Rooms have been remodeled and are singles. Rooms are quit.
Came in with chest pains and was taken back and was treated very kindly in the ER….for being busy and I’m sure overworked thank u for being kind every minute and for Jeremy in Echo/stress floor…u made my whole rest of day with your …
I needed to take my son to the emergency because he blacked out and have temporary memory loss after so I wanted to get him checked just to make sure he was ok. …
I have been an inpatient for only 2 days and my IV had to be changed 4 times with it being put in inappropriate places that hurts every time. The only response from the hospital is that this is how they do things here!!! I have been in more …
January 2, 2019 I was rescued and saved from near death on the parking lot of this St John’s Hospital. We were driving back home to Springfield, Missouri when we decided to spend the evening and night in a local hotel..on our way to …
My grandma was rushed to St. John’s via ambulance. I came up about an hour later to find her in the hallway on a stretcher, she was dirty, still in the same clothes as she had on when the ambulance dropped her off. …
My son was burnt on his bottom. We were transfer from other hospital to saint John. All nurses, doctors and everyone did a super good job and excellent service. They took care of my son so well. I am very thank you for their support. This …
This is by far the worst hospital experience I’ve encountered The employees/colleagues are very unprofessional and aren’t prioritizing the needs of their patients. This has truly been disappointing in many ways, yet there is always hope and …
Food has been horrible. Was here in 2012, food was excellent. Am hospitalized presently and the food is terrible. Everything I have tried is very poor quality. Ordered scrambled eggs and toast yesterday and receive about equal to half …
I would hesitate to even give it 1 star. Been here for 5 days with my dad and the care has been terrible. There are a few nurses and aides that have been wonderful. We had to stay around the clock so we could make sure he got pain meds. …
id like to personally thank St.Johns for completely blowing off my 1 year old son who swallowed a cigarette butt at grandmas house. he went to the ER, got hooked up to monitors, and sat for 2HOURS. want to know how many times he was checked …
Ive been here before after my daughter was admitted to the womens and childrens center from memorials ER. I made the mistake of coming to St. Johns ER tonight when my daughter was sick again, knowing we would probably end up here due to my …
This has to be the absolute worst hospital in central illinois to deliver a child . As a healthcare professional employed at a hospital I sincerely hope that none of my patients have the experience that my wife and I had at st johns women …
This hospital has no compassion for the patients and their feelings. If you are on a good heath insurance you are seen by everyone including med students but if you are on a government issued medical insurance you only see one doctor. The …
I can’t say enough about the staff, surgeons and facility quality. I lived and worked with a c 5-6 hernia for almost a year before I found Dr. Neil Patel. I’m in the healing process from my ACDF but I can neither adequately pay them back …
We just had a great experience at St Johns HSHS. Took my son to the ER on the recommendation of our nurse. He has a bad ear infection. We were seen by a physician within 20 minutes of arrival. Discharged in an hour and half. Best service we have ever received from a hospital ER. I would highly recommend them.
I don’t know how the woman working the desk still has a job. No empathy whatsoever. I used to always make sure I came to st John’s but tonight I thoroughly regret my decision. This woman actually is the worst. Anyone who has gone there …
So why did you erase my review? My experience being covered up after refusal of treatment? Not to mention being given fentanyl and told to drive home 15 minutes later? And by the way my condition was not having gas. As none of you took …
Follow up review. They contacted me and we have found that there was a mix up on the schedules between my doctors office, and the hospital. They rescheduled my appointment and were very friendly about it. Based on the prompt customer service I have changed my review.
Waste of space, horrible leadership structure, and doctors who refer to Google more often than not. No wonder they are driving good staff people away! Went into the ER for severe respiratory distress, took 8 hours to get a room on the …
Hematologist brought me in five times for a series of tests that showed nothing. Then it took the hospital five months to send me a bill, then an additional month to properly adjust for my insurance. Then had the gall to charge me fees for …
Excellent staff, my best friends mother was there last week we fkew from Miami to St Louis rented a car and drove from St. Louis to Springfield 1hr 43 min. Arrived at St John’s bout 1:30 after checking in at the Red Roof Inn. All doors to …
My father was transferred from Taylorville Hospital to St.Johns by ambulance for stroke conditions with vision loss, high blood pressure, and sharp pains in his head. On arrival they did a CT scan then moved him to a room on the surgical …
I kept getting thrown as soon as I would get to the switch board to my mom’s room. I would try to explain to them I want the nurses station. I took three calls before somebody finally listened to me instead of just rushing to o a …
They do not even deserve 1 star. The doctors were terrible. A simple appendectomy turned into a nightmare. They kept turning the patient away saying they are fine. Then they ended up having an infection after being told there is no …
We are currently staying at the ST John’s Hospital. My wife had a major back surgery on 5/8/19. She is on alot of different meds. When we ask for meds or help she ends up waiting 2-3 hours sometimes. The Dr has told us one thing and the …
I have to give St. Johns a poor review because of one nurse in ICU. I could go on and on about her attitude and lack of “ICU care”. Dr. Chu and absolutely everyone else from check in to check out was wonderful. But believe me, one bad …
The triage nurses were rude, and same with the nurses in the ER, (the 2 we had.) But Dr. Eric Joseph was absolutely amazing. I wish he could be my baby’s pediatrician. Professional and personal. He explained everything into detail and was …
Staff is very judgemental and unprofessional. I have a horror story from this place. The dental center they offer is the biggest joke. They still will try to charge you even if your insurance covers it. Save your time and go somewhere else. Memorial is great in comparison, the staff actually care rather than Judge.
Bad and great experience!
(Bad 1st) Went to wrong St. John’s building (cardiovascular pavilion)( which is extremely confusing to get mixed up because they are attached) and asked …
I mean, its a hospital. You can’t expect comfort, or rainbows, and fine dining. But they did fix me. And I’m not dead yet. Some poor, or mixed communication between all the shift changes, regarding procedure times, and surgery schedules. But again, I’m healing, and not dead. So, they did good!
The only reason I went to the ER at this hospital was b/c of the care my son received 2 years ago, but times have changed. I do not recommend going to the ER at this place. The doctor had no compassion and poor bedside manners. She asked me …
I stayed at St John’s with my mom, who was transported there after fracturing her neck in a car accident. The doctors were very patient and answered all of my questions so I could understand exactly what was being done for Mom, and why. The …
I am very pleased with the workers and service here. My grandmother as been in here for a few weeks and everyone who as been here to visit and myself have all good experiences. The nurses are very gentle and caring, and they frequently come …
Not thrilled about this place. Cleanliness is quite poor, dust on walls, dirt building up in corners, shower floor was very dirty. Wasnt real pleased with some of the staff. Couple of nurses were very compassionate but couple seemed snotty …
THERE ARE SHARP CONTAINERS FOR A REASON I MYSELF AM A HEALTHCARE WORKER AND WOULD HAVE BEEN FIRED FOR THIS MISTAKE SO INSTEAD OF CHARGING PEOPLE $684.00 DUE TO A MISTAKE ON YOUR END MAYBE GET YOUR HEAD OUT OF THE CLOUDS. Anyone know any good lawyers?
The er is terrible, they take there time getting people seen when they are in a lot of pain but certain people who just walk in the door they take right back we waited for hours why my sisters kidneys were falling and they did not care!
I’ve had a wonderful experience having surgery at this hospital. The nurses and staff were so kind, caring and patient with me. They never made me feel like a burden or that my needs weren’t as important than others (I had ankle surgery). I would definitely recommend to others.
Best hospital around and the only hospital in the area I will ever go to. They saved my life and also my brothers. I’ve always gotten the best care here. My grandmother was in the hospital here and received wonderful care in the stroke …
Took my mom in to get looked at for head pain and numbness (she has Anyrisms) a while back and it took more than three hours to get looked at. Even people who came in after her were brought back first. Thr receptionist was very rude and …
St. John’s Hospital in Springfield, IL, treated us wonderfully! Their doctors, nurses, and all staff are very professional, courteous and efficient! Thank you all for taking such good care of patients and their families!
We were told weeks before my little brother’s surgery 2 parents were allowed to come in, my father was unable so my mother asked if I could in his place and a nurse said yes that was fine… we drive over an hour at 4am to find out I’m not …
For a hospital in Springfield, you would think IDPH would have a little influence. Maybe even CDC rules? Unfortunately no. The staff on the COVID unit do not even wear PPE. Multiple attempts to remove a vent that they just placed my …
Tom, the ER physician assistant is a blessing to me. He very caring very understanding and very thorough. He is one of the few PA’S or doctors, that treat their patients good. And there is a couple there, that I will walk out if they put me …
I came to the ER with breathing difficulty due to having covid the hospital immediately put me in a room and began giving me treatments to give me relief. When i was put in a regular room my night nurse(a younger African man I can’t …
I was brought to st John’s Springfield on Sept. 13 2021 for major heart attack. I was in the icu the first 36 hours. They did a fantastic job fixing my problem. On the 2rd day they transferred me to another floor for recovery. On that floor …
I came in last night with chest pain. Absolutely everyone treated me kindly. I came in contact with doctors, aids, nurses, technicians, housekeeping, interns to transporters. All treated me with dignity and kindness. Thank you all for helping me so wonderfully. I appreciated being able to stay calm and know I was in good hands.
The ICU is very caring and attentive, that’s who gets the 2 stars. Once my disabled Aunt transferred from ICU to a regular room they were completely neglectful. My 75yo Aunt, unable to walk by herself, just got out of major surgery for …
Had lower abdominal pain and checked into the emergency room Sunday evening. Everyone from the support staff, nurses, radiologist, anesthesiologist, and of course doctors provided the best care imaginable. They made a relatively serious …
I have had terrible experiences with St. John’s. I am the person who takes my father to Dr appts & I am always given the address to the main hospital entrance no matter if the appt is in another building, which has ALWAYS been the case! …
Brought my 5 month old daughter in for decrease in urine. Dr. Faye first of all asked of me and her father were vaccinated after our response she immediately expressed her rude thoughts. She kept asking what we wanted them to do for our …
Most nurses cared some just here to get a paycheck I have not seen my dr in two days and the food staff are good food not so much feel like my opinion does not matter about my health care issues
My visit was not extraordinary in the sense that I felt HSHS St. John’s Hospital provided me with the standard of care. I recently paid a visit to the emergency room at this hospital and they basically told me to ‘get out’ at the end. I …
Never go here for mental illness related anything. First time the ER Dr kept telling me how superficial my wounds were. They required 3 glue sticks 11 stitches and 5 butterfly stitches. Now been sitting in the hallway for 3 hours with no one checking on me etc…horrible horrible ER…never again…
We came in to have our daughter checked out for high fevers and belly pain. From the time of check in to check out, service was phenomenal. My only complaint is that the ER was filthy. The floors were gross, that bathroom was disgusting, …
I recently had surgery that required staying in the hospital a few days. Having selected St. John’s Hospital prior to my surgery due to their lower post operative infection rate meant so much to me. I also did my part preparing physically …
I had a major lung surgery/operation at just 22 yrs of age from severe complications due to Histoplasmosis and I am so happy for the Dr’s and Nursing staff at this hospital! They really knew/know their profession and exuded professionalism …
Terrible hospital with even worse staff. They don’t care and couldn’t be more obvious about it. I left & went to memorial / it saved my life. I would’ve died in st.johns had I not left for help and went to memorial. I wouldn’t go to St.johns if I was shot in their parking lot.
My father has been in St. John’s for almost a month now. He had open heart surgery and was discharged when he should not have been and ended up back at the hospital within the same day. We found out he had gotten Covid while at the hospital …
The emergency department process is completely broken. The clerk behind the booth diagnoses you and you cannot redirect the physician to what your chief complaint. They could not diagnose basic appendicitis and it ended up bursting & I got …
The staff is short and rushes you. They explain nothing and provide no care or empathy. I haven’t been to a hospital in many years and the care I received was not great. Don’t go here, drive to another hospital hopefully you will find someone who actually cares and provides information.
Arrived at ER approximately 12:00 noon. Registered and 7 hours later we are STILL waiting. SIU clinic tested my wife positive for COVID-19. No extra precautions used to isolate her for the rest of the people in the waiting room. Girl across …
I just want to come on here and spread my gratitude towards the nurses and doctors at st johns hospital labor and delivery, and postpartum departments. From the moment I went in on Friday December 2nd to the time we left on Tuesday December …
I went to this hospital after one month of hurting and memorial hospital not listening to me and what was going on and they helped me quickly. Check in was easy and then I seen a doctor after not even being there 20 minutes the nurses and …
I want to thank everyone in the ICU for saving my life and providing me with the care I needed to get better and return to my children and grandchildren.
You are all heroes and I am blessed to have been in your care. …
My fiancee has been going to St. John’s for OB care. It is a long story how she ended up using the ER as her OB provider, and that is a less than ideal situation. The staff was great, at first, but every time she had an issue they would …
I took my Father there for a procedure and the took very good care if him. Everyone was very professional and friendly. He was nervous and they did everything they could to help him feel more comfortable. The entire staff were awesome and …
So far every thing has been good. ER was great with my family giving us a private room while waiting for info on my son who was flown in. The brain Dr was fantastic with info. Chaplin helped a lot and explained every thing a valuable to us …
Been in waiting room 4 hours , other people are starting to leave frustrated,irritated and , unfortunately untreated.
very good?
Great service
Super good job!
Introduce
Ugh
Nice
Awesome
Thank Jesus this place is here or by now I would be with Jesus
Doctors and nurse where very nice
Very convenient and staff is wonderful
sneaker Americana
I have a wonder blood test here
A world class healthcares facility.
Needs an upgrade.
Staffs are good, but adminsitration are super bad…
Nurses are rude
Fast service
There all the time
It’s a hospital
Usually everything is on time
Nice people
Absolutely worst facility to have a baby ! Rude and inconsiderate staff!!
The worst service here! Doctors are rude , nurses are too
For organizations that need meeting space, they have meeting rooms available.
Way better then memorial! Great treatment
When your family member dies and they don’t even call or tell you. Completely unprofessional.
Great staff
The service sucks, they move slow and do not care about their patients.
Awesome! My mother works here and she loves her job!
Nice hospital
Nice hospital
Appreciate the amazing staff
I graduated from surgical training there in 1956. Alfreda Dudda Lovegrove
any problem they can help
All things considered they did a good job. They were very kind and helpful.
Customer service is horrible & they treat the patients family like garbage 👎👎 …
Excellent heart specialists
This place made me lose my job by saying everyday we can go home tomorrow the doctors don’t communicate with each other they bring new doctors in not knowing what’s going on asking questions that they should know i
Clean. Friendly staff.
It’s a corporation what can you expect
It is a good hospital.
This hospital sucks i asked them to stop doing something an they said no when i told them it was hurting me they just walked away
Waited in the waiting room for more than 2 hours no one came to check on anyone or to give anyone information.
Good hospital for children
Waited for six hours.
The staff are very friendly and have helped my son tremendously on being able to walk again.
Horrible traini g my wife came in with severe pain and vomiting from constant gall stone attacks but they did nothing but send us home every time
More concerned about money over medicine, but that is typical for the medical community now.
Very slow to respond to patient needs. Been sitting here 4 days still nothing. Wouldn’t recommend bringing your dog here
Quicky helped my elderly sis 😀 …
I’d give it a negative rating if I could
They helped my brother. Nuf said…
I could write a novel about how bad this place is
Great hospital.
My daughter had an appointment
Ok for a hospital. Try not to spend anymore time than I have to in them. Visiting grandchild. NICU nurses/techs did a good job. Need more comfortable chairs, vending, free coffee / water, etc. in lounge area for guests. Need more …
Great doctors there
Great people and good attitude
Don’t bother going here if you don’t have insurance. They do the bare minimum of treatment then charge you an arm and a leg for incorrect results.
No comment on rudeness of people who are professional
I love their beer garden!
My daughter is doing better now
Daughter was in an acident. Staff was excellent
Having phenylketonuria, type one diabetes, end stage renal disease, and explosive disorder. They treated us so well. Even though he was being confused and aggressive, they didn’t miss a beat. They took the time to understand his situation. …
I would rather die then go there again
Not a good hospital at all.
Help so much with my niece, and us staying with her. She was able to have her meals anyway she wanted, and anytime.
Not happy with the care that my dad is getting
My boyfriend has c.o.p.d. so when he has trouble breathing i take him there!
HEATHERE IS THE BEST RECEPTIONIST !! Rusty and Sarah are the best therapist love them all.
Excellent Care!!! You get great care, when you understand that you are in an environment where care is being administered constantly, to some very sick people, probably far sicker than you are. Being a demanding person can create problems for all. I try to be a good patient, therefore, I get great care!!!
Best staff! Knowledge & caring! Exactly what you want & need in your medical care professionals. My sister had been to another hospital, where she was left to sit 4 hours before being seen, then they missed all of the common symptoms of a …
Great nurses in labor and delivery. Also wonderful workers in the intensive care unit.
Great place when you are sick
Was visiting family and my daughter got hurt at Sky Zone. SJH Did a great job
Great staff and always helpful
They most friendly and caring staff
Great hospital and good nurses
I went to visit my niece and she has been taken care of very well and the staff were very attentive to her needs and I was confident that all of her needs had been taken care of.
Superior health care and top notch service.
Good nurses, very nice facility.
Medical personnel are outstanding and caring.
Do yourself a favor and stay away from the cafeteria food, you may need to stay awhile. The cafeteria staff was friendly and professional though. The hospital itself seemed short on staff. Slow service and hard to get information.
Clean hospital. Nice staff
Love working here! Everyone sincerely cares about our patients and families. So proud to be on this team.
Never been there but highly professional stuff
I was there with a friend visiting the cancer lab and she was treated very well.
Does not call back in a decent manner. Called at 7am and left voicemail to reschedule appointment and they didnt call back so I called again at 1 pm and it is now almost 3pm and they still havent called back.
The staff is amazing and helpful and kind
I was a inpatient for 6 days in ICU, was treated like a king, and the nurse found and got me attention to a fracture that no one else found
It’s a hospital what more can you say.
Mother in law had great care
My wife recently had triple bypass and had excellent care by all of the Nurses. It’s sad to see such negative reviews.
Very poor communication. Very unorignized. waited 3 hours without no updates on family members surgery to find out surgery had not started on time and was just then going back.
The best better then Memorial hospital
Treated ne with respect and dignity saved my life enough said
I only go here if someone else is there. Memorial is my preference #localguides
Best Hospital to be admitted to , you are in good hands being there
Friend came in not feeling well with a blood glucose reading of 80 something and I come in, they got him sitting in the waiting room. WHAT KIND OF HOSPITAL ARE THEY RUNNING?
Everyone does there best to make you a top priority. Thank you to all the staff.
Spent a week here. Doctors and nurses were good. The food however is horrible. I spent most of my limited income getting food to go from other places.
Went in with heart failure and was having chest pain and extreme pain in my left arm they took 2 tubes of blood and left me for 2 hours in a room then come in and give me 2 different kinds of pain meds in my iv and all it did to me was made …
The worst hospital. I wouldn’t send my worst enemy here. My mom had to be life lighted here and while here she developed bed sores and a rash because the aides didnt care. One also threw the call button controls at her and told her to do …
Always the staff makes a difficult situation bearable. Kind, courtesy and going beyond the necessary.
Great drs nurses and other employees! Excellent care, and wonderful cardio team and neonatal team!!
Overall care 2nd to none
When I had both my kids, they were absolutely top of the line! I wouldn’t go any where else for medical care. They saved my son’s life when he was born and made us apart of every single decision when both my son and daughter were in the NICU.
That take very good care of me, Thank God
Their ER Department is so much better than Memorial Medical Center. They actually seem as though they care. Now, if I had to stay for any length of time I would probably go to Memorial because the food at St John’s Hospital is disgusting.
Good people who really give a dam what is happening to you.
Speedy emergency visit, only hour and a half before confirming my leg was indeed broken!! I’ve waited in the waiting room much longer than that at other places
My husband received such great care during his time in CVICU and the cardiac unit. Thank you!
My wife had her surgery in this hospital and I can tell every person reading this review that my wife got messed up at other hospital and St John’s hospital who fixed that big problem I do appreciate that so much. Hospital is super clean …
Very accommodating and took good care of my mother.
Everyone that works there is incredibly helpful and polite. The doctor included.
They took really good care of me
If you have to be in the hospital this is one of the best!
Awful – I pretty much asked to leave after an infusion that was so painful. Never again I will visit this place
So far they have provided my father with excellent medical care.
I have never been in such a nice hospital.It didn’t even feel like a hospital.thank you for taking good care of my husband.The nurses on the 9th floor were outstanding.no matter where you went there was a smile or a hello.Mark Sudholt thank …
St johns keep growing and growing, but unfortunately doesn’t keep up with the staff needs. The employees do the best they can, but like everywhere else they run themselves ragged. I feel this way about both hospitals, I do not like the fact my Dr can not come to visit or seem to have any say in my care.
This time got my son in and out. It’s a hospital nothing really different from any other. Either busy or not.
Great hospital but this hospital stay was crazy. Transferred 3 different rooms, lost all our families belongs & last day & night father placed in a car do TX room. Experienced experience of onion layers of poor quality.
All I can say is my family and my grandgirls and I are so thankful for what St.Johns did back June of 2017 saved my life and I was near death maybe even died was giving last rights I had a stroke with a thoracic aorta aneurysm with a blood …
My wife gave birth here, they did an amazing job with her and our little one. The food there is very affordable for the significant other who stays for support.
Great hospital, but very much added in over the years, so bring your walking shoes
Literally the worst hospital I’ve been to, they don’t know the status of their patients getting surgery, we got admitted and waited 4 hours before a nurse even came in. After the surgery they will throw you in a double bed room with some …
Had my mom in there and everyone was friendly. I felt sorry for them. They were unstaffed but was still trying to push thru. It’s bad enough with COVID. But there is no reason they should b unstaffed.
Due to poor training, my Grandmother suffered a heart attack and has passed. The hospital failed to answer any questions, and the doctors and nurses responsible never made it to any of the meetings.
Unimaginably poor care, no communication and no accountability.
Emergency room very unsanitary and smelled very bad I didn’t even want to sit down in waiting area and the wheel chairs were very unclean I was already having chest pain and could hardly breathe but it was so gross I stood the entire time …
ER is questionable for chronic patients with disease issues. Floor nurses and doctors are the best. 7 North especially! They are five stars. Work on that understaffed, overworked ER!
The nurses and Doctors in the ICU and on the neurological floor have been taking great care of my dad for the last week thank you
Everyone a big help. Cafeteria had good food and good selection. Clean. It’s big so kind of hard to find your way around first time but everyone helps you.
Took my daughter there staff was very friendly and helpful and explained everything
Overall they took very good care of our family and friend! The staff were helpful and courteous. Too many differences in the overall prognosis of my friend, however.
Thank you to everyone in this facility who lent a hand to help me and my FRIEND..His car went off a sharp turn..flipped over and over and finally crashed into a water drain..upside down..and we both survived..we have some minor scrapes nd. …
I had both my children at St. John’s and received great care both times. The doctors and nurses are great at what they do and genuinely love their jobs!
Sad to say, but the care my family member received last week was very disappointing. Med issues, personal care, oversight all lacking.
Love this hospital, was really great w my grandson!! Excellent nurses and docs!!
I’ve had nothing but positive experiences at St. John’s Hospital. The staff is attentive, caring and always makes the extra effort to make sure they’re helping their patients as much as possible.
Hospitals only out for money not patient needs. The nurses know nothing about you or proper treatment for certain illnesses. Would rather see someone die than give them food if that is what needed.they call outside people
Was spoken down too and treated HORRIBLE after a 2.5 hour wait on a Tuesday afternoon, no help and walked out
My sister was a patient there recently and they took great care of her.
Whenever i need help they are always here for me, whether its sepsis, infection or something else, St. John’s has my back, and its appreciated. They have helped me more than once. Highly recommend this hospital. Its clean, Doctor’s visit daily to keep you informed.
Had my baby at 34 weeks we were in the nicu for 3 weeks but I loved my whole experience. From the labor and delivery floor , nicu, nurses, doctors/everything. ❤️
Pediatric care is A-1. Excellent care. Every staff member we encountered was super attentive and friendly. Rooms were comfortable and food was great.
Love the staff, there and the therapy team that comes to the house 🏠. Couldn’t ask for better folks! …
Emergency room personnel was very nice, even though we had quite a few there. We took turns and they were very patient with us.
Great doctors and nurses they saved my dad he was in a motorcycle accident in a coma for three months and than came out of it. My husband was in icu and they did great with him both my dad and husband were in icu but now they are doing great thank you st.johns hospital
They dont know what their doing I had free government insurance im still in pain i live in the. Shelter but they didnt even offer a ride to the shelter like memorial offers taxi ride and the staff was so rude and disrespectful nowingni hve …
I had a total knee replacement on May 22, 2018. I have to say I had the best care from the nurses. They were all great and took care of all my needs.
The care my wife recived while whe were there was horrible there were a few good people but the over all experience was the worst
St. John’s is an amazing place to receive care! I’ve had outpatient imaging and physical therapy at St. John’s, and the experience truly stood out from other healthcare experiences I’ve had. The care was personal, and the staff truly care about each patient!
The Customer Care is just awesome!
I wasn’t the patient but I was sitting with my Mom and this very kind nurse saw me practically falling off the chair while sleeping and offered to bring me a bed!!! She will never know how she made me feel. Thank you nurse for being so caring ❣️
Had my daughter at MMC in 2015. Soon after she was born the NP noticed an irregular heart beat with her. She was soon transferred to the NICU. After 3 attempts she was successfully cardioverted out of atrial flutter. Thank you for being …
Can’t say enough about this place. Has kept me alive more than once. The great staff they have here really cares about your health.
Always helpful and takes really great care of their patients and the families
Hobble to any other hospital, clinic, even witch doctor. This Hospital is in it for the money, does not care about patients, only “will your insurance cover it”? Dr tried to give insulin to a patient with LOW (60) sugar (could have killed …
I prefer St. Johns over Decatur Memorial and St. Marys.
Doctors are better at St. Johns. Dr. Abrams and Emily Martin rule!!!!! They care about patients. …
Everyone was kind caring helpful and respectful thank you all for everything.
They have saved my step diddy’s life multiple times over the passed 4 years there are some great doctors and nurses there thanks for being are Hero’s much love and respect goes out to them and there families have a Great and Blessed day/night. 💚 …
We recently had a family member in Hospice and were well pleased with the care he received as well as the attentiveness to our needs. He was there longer than expected and everyone was kind and pleasant.
A good hospital to go to when you need to go to a hospital I was work there as a house keeping for 5 years
If you are really need to be saved your life in emergency please DO NOT come here. Very poor customer service, only one receptionist got information from long line patients in the bulletproof glass room. It took forever to wait until you have to hurry to go somewhere else for real emergency.
ER and Trauma did a great job! The 9th floor was a JOKE!!! The daytime charge nurse did a horable job, forgot pain medicine times, argued and had a smart mouth. Did 3 things that were totally wrong, when the Dr.s come in they threw a fit …
They nurses on the 3rd floor are a joke they sit around and gossip and ignore their patients and call lighrs. Then claim to be short handed and can’t get u pain meds but have 3 to 4 nurses just joking around at the desk this is the 3rd bad experience with this hospital. I would not recommend to anyone.
The operator Renee who wouldnt give me her last due to her knowing she was VERY unprofessional and rude as can be but is supposedly the only renee that is the operator of st johns needs to be FIRED. If she is going to treat and talk to …
I was totally impressed with the treatment shown doing this visit. It was so professional and they treated with kindness and concern for ease of mind. I would recommend them to everyone.
New to Minnesota. Will never go to St. John’s Hospital again. The ER DR. Could have cared less what my issue was. I am a type two diabetic had horrible neuropathy in my foot. Could not move my foot or bear any weight on it. He gave me a …
Great service! Good rates! Very comfortable room! Only issues are stains on carpet, sheets and covers and musty smell in the hallway. The sheets and carpet were very clean, just hadn’t been replaced. The rates, location and outstanding service more than made up for these minor flaws.
HSHS Saint John’s in Springfield Illinois. We couldn’t Thank all of th Doctors and Nurses that took care of our son as he went through kidney surgery Monday the 19th and we returned home late Tuesday ❤️🙏🙏 Thank You, it’s greatly appreciated ❤️ …
First day and first night was good at the children’s center despite not having our actual doctor deliver our son and only check in for oh 60 seconds. The last two days on the other hand have been stressful due to the fact we have had too …
Fantastic hospital, having our baby girl delivered here as we speak. The here is top notch
I came in very ill with obstruction in belly. Super helpful..caring n respectful. Pain meds were given when I needed them n i felt the staff genuinely cared about me. Memorial Hospital is exactly the opposite n i will always return to St. …
My son has cancer so he goes to this hospital alot and the nurses are nice and friendly some of the staff we see every time we go in so it’s kinda like a home away from home for a hospital veiw point
My dad had a knee replacement and I have had a surgery here in the last year. Doctors nurses and staff were very friendly and helpful. Rooms have been remodeled and are singles. Rooms are quit.
Came in with chest pains and was taken back and was treated very kindly in the ER….for being busy and I’m sure overworked thank u for being kind every minute and for Jeremy in Echo/stress floor…u made my whole rest of day with your …
I needed to take my son to the emergency because he blacked out and have temporary memory loss after so I wanted to get him checked just to make sure he was ok. …
I have been an inpatient for only 2 days and my IV had to be changed 4 times with it being put in inappropriate places that hurts every time. The only response from the hospital is that this is how they do things here!!! I have been in more …
January 2, 2019 I was rescued and saved from near death on the parking lot of this St John’s Hospital. We were driving back home to Springfield, Missouri when we decided to spend the evening and night in a local hotel..on our way to …
My grandma was rushed to St. John’s via ambulance. I came up about an hour later to find her in the hallway on a stretcher, she was dirty, still in the same clothes as she had on when the ambulance dropped her off. …
My son was burnt on his bottom. We were transfer from other hospital to saint John. All nurses, doctors and everyone did a super good job and excellent service. They took care of my son so well. I am very thank you for their support. This …
This is by far the worst hospital experience I’ve encountered The employees/colleagues are very unprofessional and aren’t prioritizing the needs of their patients. This has truly been disappointing in many ways, yet there is always hope and …
Food has been horrible. Was here in 2012, food was excellent. Am hospitalized presently and the food is terrible. Everything I have tried is very poor quality. Ordered scrambled eggs and toast yesterday and receive about equal to half …
I would hesitate to even give it 1 star. Been here for 5 days with my dad and the care has been terrible. There are a few nurses and aides that have been wonderful. We had to stay around the clock so we could make sure he got pain meds. …
id like to personally thank St.Johns for completely blowing off my 1 year old son who swallowed a cigarette butt at grandmas house. he went to the ER, got hooked up to monitors, and sat for 2HOURS. want to know how many times he was checked …
Ive been here before after my daughter was admitted to the womens and childrens center from memorials ER. I made the mistake of coming to St. Johns ER tonight when my daughter was sick again, knowing we would probably end up here due to my …
This has to be the absolute worst hospital in central illinois to deliver a child . As a healthcare professional employed at a hospital I sincerely hope that none of my patients have the experience that my wife and I had at st johns women …
This hospital has no compassion for the patients and their feelings. If you are on a good heath insurance you are seen by everyone including med students but if you are on a government issued medical insurance you only see one doctor. The …
I can’t say enough about the staff, surgeons and facility quality. I lived and worked with a c 5-6 hernia for almost a year before I found Dr. Neil Patel. I’m in the healing process from my ACDF but I can neither adequately pay them back …
We just had a great experience at St Johns HSHS. Took my son to the ER on the recommendation of our nurse. He has a bad ear infection. We were seen by a physician within 20 minutes of arrival. Discharged in an hour and half. Best service we have ever received from a hospital ER. I would highly recommend them.
I don’t know how the woman working the desk still has a job. No empathy whatsoever. I used to always make sure I came to st John’s but tonight I thoroughly regret my decision. This woman actually is the worst. Anyone who has gone there …
So why did you erase my review? My experience being covered up after refusal of treatment? Not to mention being given fentanyl and told to drive home 15 minutes later? And by the way my condition was not having gas. As none of you took …
Follow up review. They contacted me and we have found that there was a mix up on the schedules between my doctors office, and the hospital. They rescheduled my appointment and were very friendly about it. Based on the prompt customer service I have changed my review.
Very nice and helpful i’d rather come to st.john’s hospital than memorial.
Waste of space, horrible leadership structure, and doctors who refer to Google more often than not. No wonder they are driving good staff people away! Went into the ER for severe respiratory distress, took 8 hours to get a room on the …
Hematologist brought me in five times for a series of tests that showed nothing. Then it took the hospital five months to send me a bill, then an additional month to properly adjust for my insurance. Then had the gall to charge me fees for …
Excellent staff, my best friends mother was there last week we fkew from Miami to St Louis rented a car and drove from St. Louis to Springfield 1hr 43 min. Arrived at St John’s bout 1:30 after checking in at the Red Roof Inn. All doors to …
My father was transferred from Taylorville Hospital to St.Johns by ambulance for stroke conditions with vision loss, high blood pressure, and sharp pains in his head. On arrival they did a CT scan then moved him to a room on the surgical …
I kept getting thrown as soon as I would get to the switch board to my mom’s room. I would try to explain to them I want the nurses station. I took three calls before somebody finally listened to me instead of just rushing to o a …
They do not even deserve 1 star. The doctors were terrible. A simple appendectomy turned into a nightmare. They kept turning the patient away saying they are fine. Then they ended up having an infection after being told there is no …
We are currently staying at the ST John’s Hospital. My wife had a major back surgery on 5/8/19. She is on alot of different meds. When we ask for meds or help she ends up waiting 2-3 hours sometimes. The Dr has told us one thing and the …
I have to give St. Johns a poor review because of one nurse in ICU. I could go on and on about her attitude and lack of “ICU care”. Dr. Chu and absolutely everyone else from check in to check out was wonderful. But believe me, one bad …
The triage nurses were rude, and same with the nurses in the ER, (the 2 we had.) But Dr. Eric Joseph was absolutely amazing. I wish he could be my baby’s pediatrician. Professional and personal. He explained everything into detail and was …
Thanks for helping save my life! Great Nurses and Doctors. Very compassionate and understanding. Keep up the good work.
Staff is very judgemental and unprofessional. I have a horror story from this place. The dental center they offer is the biggest joke. They still will try to charge you even if your insurance covers it. Save your time and go somewhere else. Memorial is great in comparison, the staff actually care rather than Judge.
Bad and great experience!
(Bad 1st) Went to wrong St. John’s building (cardiovascular pavilion)( which is extremely confusing to get mixed up because they are attached) and asked …
I mean, its a hospital. You can’t expect comfort, or rainbows, and fine dining. But they did fix me. And I’m not dead yet. Some poor, or mixed communication between all the shift changes, regarding procedure times, and surgery schedules. But again, I’m healing, and not dead. So, they did good!
The only reason I went to the ER at this hospital was b/c of the care my son received 2 years ago, but times have changed. I do not recommend going to the ER at this place. The doctor had no compassion and poor bedside manners. She asked me …
Went in the emergency department with appendicitis.
The staff at St John’s was wonderful.
Every person I encountered was so caring; …
I stayed at St John’s with my mom, who was transported there after fracturing her neck in a car accident. The doctors were very patient and answered all of my questions so I could understand exactly what was being done for Mom, and why. The …
I am very pleased with the workers and service here. My grandmother as been in here for a few weeks and everyone who as been here to visit and myself have all good experiences. The nurses are very gentle and caring, and they frequently come …
Not thrilled about this place. Cleanliness is quite poor, dust on walls, dirt building up in corners, shower floor was very dirty. Wasnt real pleased with some of the staff. Couple of nurses were very compassionate but couple seemed snotty …
THERE ARE SHARP CONTAINERS FOR A REASON I MYSELF AM A HEALTHCARE WORKER AND WOULD HAVE BEEN FIRED FOR THIS MISTAKE SO INSTEAD OF CHARGING PEOPLE $684.00 DUE TO A MISTAKE ON YOUR END MAYBE GET YOUR HEAD OUT OF THE CLOUDS. Anyone know any good lawyers?
The er is terrible, they take there time getting people seen when they are in a lot of pain but certain people who just walk in the door they take right back we waited for hours why my sisters kidneys were falling and they did not care!
I’ve had a wonderful experience having surgery at this hospital. The nurses and staff were so kind, caring and patient with me. They never made me feel like a burden or that my needs weren’t as important than others (I had ankle surgery). I would definitely recommend to others.
Best hospital around and the only hospital in the area I will ever go to. They saved my life and also my brothers. I’ve always gotten the best care here. My grandmother was in the hospital here and received wonderful care in the stroke …
Took my mom in to get looked at for head pain and numbness (she has Anyrisms) a while back and it took more than three hours to get looked at. Even people who came in after her were brought back first. Thr receptionist was very rude and …
St. John’s Hospital in Springfield, IL, treated us wonderfully! Their doctors, nurses, and all staff are very professional, courteous and efficient! Thank you all for taking such good care of patients and their families!
We were told weeks before my little brother’s surgery 2 parents were allowed to come in, my father was unable so my mother asked if I could in his place and a nurse said yes that was fine… we drive over an hour at 4am to find out I’m not …
For a hospital in Springfield, you would think IDPH would have a little influence. Maybe even CDC rules? Unfortunately no. The staff on the COVID unit do not even wear PPE. Multiple attempts to remove a vent that they just placed my …
Very bad experience in the ER
I was sent there for a work related head injury.
Was only treated for a cut on my ear. …
Tom, the ER physician assistant is a blessing to me. He very caring very understanding and very thorough. He is one of the few PA’S or doctors, that treat their patients good. And there is a couple there, that I will walk out if they put me …
I came to the ER with breathing difficulty due to having covid the hospital immediately put me in a room and began giving me treatments to give me relief. When i was put in a regular room my night nurse(a younger African man I can’t …
I was brought to st John’s Springfield on Sept. 13 2021 for major heart attack. I was in the icu the first 36 hours. They did a fantastic job fixing my problem. On the 2rd day they transferred me to another floor for recovery. On that floor …
I came in last night with chest pain. Absolutely everyone treated me kindly. I came in contact with doctors, aids, nurses, technicians, housekeeping, interns to transporters. All treated me with dignity and kindness. Thank you all for helping me so wonderfully. I appreciated being able to stay calm and know I was in good hands.
The ICU is very caring and attentive, that’s who gets the 2 stars. Once my disabled Aunt transferred from ICU to a regular room they were completely neglectful. My 75yo Aunt, unable to walk by herself, just got out of major surgery for …
Had lower abdominal pain and checked into the emergency room Sunday evening. Everyone from the support staff, nurses, radiologist, anesthesiologist, and of course doctors provided the best care imaginable. They made a relatively serious …
I have had terrible experiences with St. John’s. I am the person who takes my father to Dr appts & I am always given the address to the main hospital entrance no matter if the appt is in another building, which has ALWAYS been the case! …
Brought my 5 month old daughter in for decrease in urine. Dr. Faye first of all asked of me and her father were vaccinated after our response she immediately expressed her rude thoughts. She kept asking what we wanted them to do for our …
Most nurses cared some just here to get a paycheck I have not seen my dr in two days and the food staff are good food not so much feel like my opinion does not matter about my health care issues
My visit was not extraordinary in the sense that I felt HSHS St. John’s Hospital provided me with the standard of care. I recently paid a visit to the emergency room at this hospital and they basically told me to ‘get out’ at the end. I …
Never go here for mental illness related anything. First time the ER Dr kept telling me how superficial my wounds were. They required 3 glue sticks 11 stitches and 5 butterfly stitches. Now been sitting in the hallway for 3 hours with no one checking on me etc…horrible horrible ER…never again…
We came in to have our daughter checked out for high fevers and belly pain. From the time of check in to check out, service was phenomenal. My only complaint is that the ER was filthy. The floors were gross, that bathroom was disgusting, …
I recently had surgery that required staying in the hospital a few days. Having selected St. John’s Hospital prior to my surgery due to their lower post operative infection rate meant so much to me. I also did my part preparing physically …
I had a major lung surgery/operation at just 22 yrs of age from severe complications due to Histoplasmosis and I am so happy for the Dr’s and Nursing staff at this hospital! They really knew/know their profession and exuded professionalism …
I love this place! My grandson has spent a lot if time in pediatric ICU! The staff were all amazing! They took excellent care of my baby!
Terrible hospital with even worse staff. They don’t care and couldn’t be more obvious about it. I left & went to memorial / it saved my life. I would’ve died in st.johns had I not left for help and went to memorial. I wouldn’t go to St.johns if I was shot in their parking lot.
My father has been in St. John’s for almost a month now. He had open heart surgery and was discharged when he should not have been and ended up back at the hospital within the same day. We found out he had gotten Covid while at the hospital …
The emergency department process is completely broken. The clerk behind the booth diagnoses you and you cannot redirect the physician to what your chief complaint. They could not diagnose basic appendicitis and it ended up bursting & I got …
The staff is short and rushes you. They explain nothing and provide no care or empathy. I haven’t been to a hospital in many years and the care I received was not great. Don’t go here, drive to another hospital hopefully you will find someone who actually cares and provides information.
Arrived at ER approximately 12:00 noon. Registered and 7 hours later we are STILL waiting. SIU clinic tested my wife positive for COVID-19. No extra precautions used to isolate her for the rest of the people in the waiting room. Girl across …
I just want to come on here and spread my gratitude towards the nurses and doctors at st johns hospital labor and delivery, and postpartum departments. From the moment I went in on Friday December 2nd to the time we left on Tuesday December …
I went to this hospital after one month of hurting and memorial hospital not listening to me and what was going on and they helped me quickly. Check in was easy and then I seen a doctor after not even being there 20 minutes the nurses and …
I want to thank everyone in the ICU for saving my life and providing me with the care I needed to get better and return to my children and grandchildren.
You are all heroes and I am blessed to have been in your care. …
My fiancee has been going to St. John’s for OB care. It is a long story how she ended up using the ER as her OB provider, and that is a less than ideal situation. The staff was great, at first, but every time she had an issue they would …
I took my Father there for a procedure and the took very good care if him. Everyone was very professional and friendly. He was nervous and they did everything they could to help him feel more comfortable. The entire staff were awesome and …
So far every thing has been good. ER was great with my family giving us a private room while waiting for info on my son who was flown in. The brain Dr was fantastic with info. Chaplin helped a lot and explained every thing a valuable to us …