Welcome to Texas Water Systems of San Antonio, INC We are a family owned company operating and serving the San Antonio and surrounding area since 1981.
Called 5 times in 2 months for service
wont reply left several messages
This is ridiculous when Business owner doesn’t reply/ care when you need for 2 …
Been with them for over 20 years Chris who took over from his dad Tom is one of the BEST in the business and no one will give you a better value or service…highly recommend them for the Best water you can have in your home … Judy and Abel Verastegui
He finally got back with me after 2 months, chuck it up to covid, did an awesome job, very reasonable, and is all about maintaining your existing system not replacing like most vendors
Great products and quick and affordable service. My system is 20 years old and running strong because of the great folks at Texas Water Systems. Highly recommend them!
Impossible to Get Them To Call Back. They have done a good job in the past, but there are problems and they never answer their phone or return any calls. Disappointing.
Absolutely horrible customer service Special the owner Christopher He’s the horrible ever guy ever I’m seeing I’ve been calling him for 2 months to fix something he did on my house wrong but he never responded . Don’t waste your time with this horrible company You will waste your money and your time.
I get the same reminders every year only to get the same response. Which is no response, no call back, they don’t respond to email and I’m assuming they went out of business. …
After a fire in the garage destroyed my water softener called TWS to get a replacement estimate. A service technician came to my house, assessed the damage, and offered advice. Then he noticed an issue with the plumbing connected to the …
I had a maintenance question regarding water softner resin. Texas Water Systems provided me with detailed tips and instructions and didn’t make any kind of push for their products. I’m about 60 miles west of them and got what I needed …
Great service from start to finish by Mr. Affeldt and his team! We had it installed several months back and other than refilling the salt once a month, it is pretty much maintenance free!
Very professional and competitive pricing. My house was not pre-plumbed and the crew got here on time and knocked it all out within two hours. Texas Water Systems was a fraction of the price of competitors and did not disappoint. I would say that they exceeded expectations.
I have tried to get service on my system since Apr 2017. A system they sold me and they will not return my calls, even though they sent me a reminder to get my system serviced. Getting a hold of them has always a been a problem but …
By far, the best service experience I’ve had in San Antonio!!! Chris was very efficient but took the time to explain everything he was doing and why. He checked out our water softener for free. Fortunately, we didn’t need anything extra at this time.
I have been using this company for years and have always been totally impressed by their professionalism, effectiveness and affordability. Chris just maintained our water purification (osmosis) system and as usual, did an ace job. He was …
We have been customers for over 9 years, for our home’s reverse osmosis system and water softener. Texas Water Systems is efficient, appointments easy to schedule and very reasonable cost. We have referred them numerous times and will …
Like several others, Cris does not return my request for help. I purchased a new system after our freeze this year and have never heard back from him as to fixing the pipes that he was supposed to tie together in my garage as was requested by the builder of my home.
Horrible customer service. Don’t waste your time and your money with this horrible company They show up nice but never responded For the guarantee they told me I have a guarantee for 10 years I’ve been calling them many times For the …
I have been calling Texas water systems for over a month to try to schedule service for my water softener. I initially was calling the number listed on my softener which apparently is not their current number even though the recording says …
As noted by other customers, CANNOT REACH THEM! Business continues to send reminder cards, but cannot be reached to set service appointment. Very disappointing, their service prior had been awesome and we’ve been customers for 10+ years.
I have been calling them for two months trying to schedule a service call. I have left messages, sent email, sent text. I too thought they may be out of business so I texted and ask for a reference to another company for service. As …
Just need them to answer my recent call
I have been trying to contact them for 5 months, no answer
Can someone please give me a call?
Can you guys please call me back? Trying to get hold of you for more than a week for the service
No response to numerous phone calls, e-mails and on-line chats.
Great customer service! Stayed late to finish the job! Appreciate the hard work!
James & Debbie
Chris is my go to person. He knows the business and is always prompt in getting back to me. Thanks Chris!!
Super happy with my system. Didn’t have to spend tons of money and got everything I needed and I know they back their product.
Called 5 times in 2 months for service
wont reply left several messages
This is ridiculous when Business owner doesn’t reply/ care when you need for 2 …
Been with them for over 20 years Chris who took over from his dad Tom is one of the BEST in the business and no one will give you a better value or service…highly recommend them for the Best water you can have in your home … Judy and Abel Verastegui
He finally got back with me after 2 months, chuck it up to covid, did an awesome job, very reasonable, and is all about maintaining your existing system not replacing like most vendors
Great products and quick and affordable service. My system is 20 years old and running strong because of the great folks at Texas Water Systems. Highly recommend them!
Impossible to Get Them To Call Back. They have done a good job in the past, but there are problems and they never answer their phone or return any calls. Disappointing.
One of the best customer service experiences! Chris did a great job and was very organized and professional! Thank you Chris!
Worst kind of cheaters. No warranty for their work and will charge to come out everytime. Won’t do business with them ever.
Absolutely horrible customer service Special the owner Christopher He’s the horrible ever guy ever I’m seeing I’ve been calling him for 2 months to fix something he did on my house wrong but he never responded . Don’t waste your time with this horrible company You will waste your money and your time.
I get the same reminders every year only to get the same response. Which is no response, no call back, they don’t respond to email and I’m assuming they went out of business. …
After a fire in the garage destroyed my water softener called TWS to get a replacement estimate. A service technician came to my house, assessed the damage, and offered advice. Then he noticed an issue with the plumbing connected to the …
I had a maintenance question regarding water softner resin. Texas Water Systems provided me with detailed tips and instructions and didn’t make any kind of push for their products. I’m about 60 miles west of them and got what I needed …
Great service from start to finish by Mr. Affeldt and his team! We had it installed several months back and other than refilling the salt once a month, it is pretty much maintenance free!
Very professional and competitive pricing. My house was not pre-plumbed and the crew got here on time and knocked it all out within two hours. Texas Water Systems was a fraction of the price of competitors and did not disappoint. I would say that they exceeded expectations.
I have tried to get service on my system since Apr 2017. A system they sold me and they will not return my calls, even though they sent me a reminder to get my system serviced. Getting a hold of them has always a been a problem but …
By far, the best service experience I’ve had in San Antonio!!! Chris was very efficient but took the time to explain everything he was doing and why. He checked out our water softener for free. Fortunately, we didn’t need anything extra at this time.
I have been using this company for years and have always been totally impressed by their professionalism, effectiveness and affordability. Chris just maintained our water purification (osmosis) system and as usual, did an ace job. He was …
We have been customers for over 9 years, for our home’s reverse osmosis system and water softener. Texas Water Systems is efficient, appointments easy to schedule and very reasonable cost. We have referred them numerous times and will …
Like several others, Cris does not return my request for help. I purchased a new system after our freeze this year and have never heard back from him as to fixing the pipes that he was supposed to tie together in my garage as was requested by the builder of my home.
Horrible customer service. Don’t waste your time and your money with this horrible company They show up nice but never responded For the guarantee they told me I have a guarantee for 10 years I’ve been calling them many times For the …
I have been calling Texas water systems for over a month to try to schedule service for my water softener. I initially was calling the number listed on my softener which apparently is not their current number even though the recording says …
As noted by other customers, CANNOT REACH THEM! Business continues to send reminder cards, but cannot be reached to set service appointment. Very disappointing, their service prior had been awesome and we’ve been customers for 10+ years.
I have been calling them for two months trying to schedule a service call. I have left messages, sent email, sent text. I too thought they may be out of business so I texted and ask for a reference to another company for service. As …
Chris replaced the spacer stack on our water softener but installed it wrong, causing the regen cycle to not work properly. …