Palmetto Lowcountry Behavioral Health

Counseling & mental health, Palmetto Lowcountry Behavioral Health

Palmetto Lowcountry Behavioral Health, a behavioral health facility for, teens, adults and older adults located in Charleston, South Carolina, is … See more

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Palmetto Lowcountry Behavioral Health Reviews ( 179 )

  1. Called to get advice at 9:00pm at night on today because I was so upset about my brother having an mental health episode and I wanted to get him help but staff was so rude answering the phone I just hung up !! I wouldn’t send a dog here so nasty from just a few words !

  2. They tried to help my nephew but instead gave him pills and sent him on his way after meeting a young woman there who poisoned him with her faults and darkness ultimately to lies and deception.Thank you i now have an urn for a nephew instead of a living person.i hope you can live with yourselves

  3. DO NOT PLACE YOUR CHILDREN IN PALMETTO BEHAVIORAL HEALTH IN SUMMERVILLE. YOUR CHILD WILL BE NEGLECTED AND PHYSICALLY ABUSED BY RESIDENTS AND STAFF!!! THEY GO FOR WEEKS WITHOUT HYGIENE PRODUCTS. THE STAFF IS HORRIBLE. ADMINISTRATION SELLS …

  4. I was admitted here in February the experience was interesting ,I suggest you separate the depressed kids from the kids with anger issues ,I suggest you give Mr.Jason a raise !!!!he gave me a reality check and real life tips and knows how to make a person smile.

  5. Very helpful, the group sessions were extremely helpful and the bonding amongest the patience is a great way to understand you are not alone in this journey from darkness to light.

  6. High turnover, dirty working conditions, management that doesn’t care, always short staffed. If you care about your family and friends please do not send them here.

  7. My mother died at this facility. I will go to my grave believing this facility was negligent but I believe I have waited too long to do anything to prove it. My mom passed away at Palmetto facility in 2013.

  8. this place was one of the best places i could have ever gone for help. the staff was helpful and sweet. the food was not greasy it was great. for all of you haters out there dont judge this facility to u have been in it

  9. Be careful everyone. They have you see phychiatrist but don’t tell you will have to pay for it separate. Sitting down for 10 minutes and telling the phychiatrist everything is going cost you $250.

  10. my personal experience was great I needed a lot of help and I got it thanks to the staff and the caring people for Palmetto Lowcountry Behavioral Health Center I have nothing but love for them and I wish them the best thanks for existing guys my life is way different since I went through the process thanks again

  11. Wonderful staff. Great bedside manners. Place and the people there saved my life.. They made me feel like they were taking care of one of there own family member

  12. This place was nasty. I have bites all over me an they staff an nurses barley gave u any attention an most of all didn’t act like they cared enough to ask or to someone who was crying. They also gave me little small ass shampo bottles an it’s cheap brand I will never go there again n don’t recommend no one to

  13. I was a patient here. I spent five days in this facility, and I hated every second of it. I have come out of it no better, and they weren’t helpful at all. I had nightmares about this place for weeks after leaving.

  14. I was in unit 5 for a week and I can say I was treated with dignity and respect I was scared when I came in had never been there the staff was great always there to help or give a listening ear the dr and social worker saw you every day a …

  15. I’ve been trying to reach “Franky Amos” for 4 days now. I have left messages and so far no response. I finally had to make the 45 minute drive up there to speak to someone. I was told it would take 30 days to receive my records and maybe …

  16. I went here as a child and it traumatized me much more than it helped me and led my parents to send me to another residential treatment facility in Texas a year later (which actually helped me stabilize.) I am a 22 year old adult now, please do not send your child here.

  17. This is a terrible place you should never take your loved ones. I have been forced to stay here, I have had friends who have been forced to be here too. This is an ungodly, disgusting establishment. PLEASE REFORM THIS INSTITUTION.

  18. I was a patient here twice, this place is awful, there were maybe 2 good staff members, their answer to everything is medication medication medication! My doctor was awful, he didnt even really take the time to find out what was wrong, and now i have ptsd from this place. Please dont go here or send your children.

  19. The staff here are over worked but full of love. This place saved me life and I promise you all the negative reviews are people who can’t admit their own problems or didn’t like the right ship they run. This place is where I needed to be when I was close to explosion mode.

  20. I would just like to say i myself was in this facility and it turned me into a different person. I couldn’t have asked for better nurses and i wish there was a way to thank them in person they helped me through so much and i am so greatful! Thank you all of palmetto staff!

  21. I wouldn’t consider giving not the first star for this place today was aweful. My son is worse off than 2hat he was. Staff is horrible. I’m contacting everyone here until I get my answers. My son was told he was being discharged when I got there it was totally different I wouldn’t recommend anyone to go here PERIOD

  22. The nurses are absolutely horrible, as well as the techs. They abuse their patients and sedate them if they don’t cooperate. This place does more harm than good. DO NOT SEND YOUR CHILD HERE

  23. Just came home from this hospital today. Very disorganized. They lost my book bag and shoelaces somehow claiming it wasn’t on the list byt somehow my belongings from.my bag was in an envelope. They’re going to buy me a new bag and shoelaces! Now i got a never-ending migraine!

  24. The PHP/iOP team is amazing; they are truly caring individuals that help you recognize, treat, and manage your disease. It’s all about chasing happy; how to start that process and continue beyond ..thank you Maggie, Payton, Joyce, Barbara, Dr. Lopez and the rest of the amazing team at Palmetto. I am very grateful

  25. An addicted individual should be AT THE LEAST treated with the human factor. My Liver is failing. They are rude, disorganized and… Frankly, for what a person who is not on Obama care pays…..was monetary destruction. DO NOT GO THERE. Just because we are different, we are not paramecium. Seek help elsewhere.

  26. My aunt has been calling 2 days now to try to get in contact with my grandmother . they just don’t answer the phone for her . When I have called , they kept transferring me until someone answered & hung up on me! This is ridiculous as hell , why can’t we get in contact with her?!?!?!

  27. Very unprofessional no knowledge of mental health ! Becareful and don’t be scammed! They will try to drag you in either for outpatient or inpatient treatment and they talk more about money and insurance instead of well-being in the steps …

  28. My 16 y o. suicidal son was transferred to this facility and I was contacted 7 hours after his arrival. I called them prior to them calling me but I was transferred to a phone no one never answered. Why professionals not professionals anymore?

  29. This place has some unethical doctors and staff. These certain people caused my condition to worsen with no relief for me or my family. I have been to trident and MUSC. My condition got better and I was released with hope. Unlike Palmetto. I was confused scared and still needed help.

  30. Whatever you do, do not let your loved ones go here. Kids flipping tables, bashing their heads into walls, throwing things. This is the worst thing I think I have ever witnessed. And with all of the “medical staff” giving ZERO HELP. YOUR …

  31. I was just here for a week, I absolutely loved it and the staff in unit 5 were amazing! They went above and beyond to make sure everyone was comfortable. I felt safe and that I was in good hands. Thank you to all your staff!

  32. Just got out today after a 6 day stay. Total lack of cleanliness, communication and consistency. I do not hold individual employee’s accountable but there seems to be a total lack of management. It also seemed like this business is well more about making money versus patient care. Just my two cents…..

  33. this place is actually so gross and the lunch ladies are rude but me and my friends turnt up in unit 7 shout-out to mrs caprise she was the best!

  34. i stayed in unit 7 for kids and i hated it. ny room was filthy and i had bug bites all over my legs. i told staff about it and they kept telling me it was nothing. mainly group thearpy which didnt help and the psychiatrist kept asking if i wanted to be on meds. terrible tramatic experience.

  35. I was a patient from 6/27 to7/09 2015. Except for one person the staff was o k I was in the adult unit ,and this person,whose name I have wiped from my memory, humiliated and abased me daily in group -and never one-on 0ne. She teaches in …

  36. Maggie is the outpatient therapist for PHP and IOP. She is amazing. She cares about each and every patient she works with. She provides CBT therapy. If you are having trouble with PTSD, bipolar, anxiety disorder, panic disorder, or …

  37. This place is a joke! The lobby bathroom looks like a prison cell! Not to mention if u try to go outside BEFORE they even process your paperwork they TRY to not let you go outside because you’re LOCKED IN. PLEASE TRY AND FIND ANOTHER PLACE TO GET HELP!

  38. Please please please, if you care about your loved one DO. NOT. send them here. This facility is horrible. The staff is untrained and do not care about the people coming in. This is why people don’t seek help. Doctors laugh and share you …

  39. Staff refused to communicate with the family of an involuntarily committed patient on the grounds that this patient’s HIPPA rights would be violated. Family was not educated on the resources available to them during and after the patient’s …

  40. I would NOT recommend this facility to anyone least more anyone in a crisis. The staff are hit or miss: some try and others act as if you’re a task that must be grudgingly completed. No one asks to have a mental illness, period of …

  41. My daughter spent 6 days there in unit 7, seems more like county lock up that a behavioral rehab place, before she was involuntarily committed she only dealt with depression, while she was there I noticed an increase in agression and using …

  42. I was forced into going into this place(involuntarily), unit 5 to be exact. It honestly changed my life so much. I’m 18, so they grouped me with all of the 18+ people, which was weird at first since I’m still in high school but I think that …

  43. This place is absolutely amazing. I did PHP and I OOP and it really did change my life. I am walking out of there today with confidence and actually loving the person I am. If you need mental help this is the place to go.

  44. Professional and extremely caring staff. Clients are well taken care of and their needs are addressed. I would recommend this facility for any family member seeking mental and behavioral health treatment. This facility is top notch, like Medical University Institute of Psychiatry.

  45. I wish I could give NO stars! Always short staffed-people come and go but no one stays. Not enough training-only a few days. Staff get hurt alot. The place is filthy. Trash overflowing, tables dirty, no soap or . No supplies to clean up. …

  46. Staff in Unit 5 was wonderful! I was there for a week, there is a lot of groups, Therapy, and such more! The kids there were nice and friendly, The food was actually wonderful on that day when they made roast beef! It was delicious! Thank you for helping me Palmetto!

  47. I would give it less stars if I could. My wife was here recently and she had an awful experience. They coerced her to voluntarily stay because they knew our insurance would pay. Then when she asked to leave they refused to let her leave for …

  48. I didn’t have any issues with the staff or residents. My doctor was very concerned helpful at least to me he was i wish more than ever I could see him and the caseworker I had before. My condition have gotten worse since I left

  49. My daughter was in this HORRIBLE placefor some depression issues. The facility its self is, dirty, drab, and smells bad. The staff have serious issues with communication. I has an apt with her counciler at 11am. I was there at 10:50. They …

  50. A place where people who genuinely need help go to falsely recieve promised care due to half a** staff, and these problems go hushed because if word go out everyone in here wouldn’t have a job tomorrow. It’s literally just a job to these …

  51. I was court mandated to spend a minimum of 7 days there. During those 7 days, I was ignored constantly, treated as a child,and the place was disgusting. I do not believe the staff being “underpaid” is a valid excuse, because no one forced …

  52. I was committed to Palmetto after having a large panic attack and going to the hospital. I was accepting of going to inpatient treatment but was not prepared for the disorganization, neglect and callousness to come at Palmetto. …

  53. I was here for 5 days and it was a horrible experience. The group sessions didn’t even help me. The doctors barely give any time and don’t care. To me they only want money and don’t care about you. Since I was in the kids department, unit …

  54. Son needed detox In order to get treatment at a recovery center. We contacted palmetto. He drinks 1.5 liter of wine every night on top of heavy aderal,marijuana and previous meth usage. She denied him detox & didn’t take anything he told …

  55. My husband spent a week in this facility recently. His first impression with how disgusting this place is was when a nurse took his blood WITHOUT WEARING GLOVES and SET THE NEEDLE DOWN ON A CHAIR! I can only visit him for one hour three …

  56. The staff treated me more like a prisoner than a patient. I was discharged and ordered outpatient and have tried 3 times now (by supposed scheduled appointment) to complete my intake assessment and when I show up the staff has no clue who I …

  57. The nurses, doctors, and staff are very kind and caring. They treated me with dignity and compassion. They gave me the care I so desperately needed. I can only speak about unit#4 The food wasn’t all that great, but it was good enough. They saved my life.

  58. I was involuntary committed to this place, I was treated for psychosis. I went to the emergency room for chest pain and headaches and was not treated for the symptoms there they put me on a72 hr hold for evaluation and I ended up in …

  59. I was a patient here. I just have to say that I am so grateful for this place. I have nothing but wonderful things to say. The staff was caring and professional and it made my stay there as comfortable as one can hope for. They have the …

  60. My stay here was involuntary. Upon arrival I was greated with respect but no with answer as to how thing work as I was nervous about what was to come. I then found out that i was to remain under observation for 7-10 days regardless of …

  61. The psychiatrist has a God complex. Refused to take 4 years of patient history over his 30 min assessment. Dx a child with psychosis when they have zero markers or family history of.

  62. I can see why this place has such low ratings, as I Interviewed for a position here, and the very same values imparted to the community, such as respect, honesty, integrity, are clearly not practiced by HR or any other upper managerial …

  63. I recently stayed here for 8 days. The staff was spectacular- they actually care about their work and more importantly the patients that they work with. Legitimately shocked to see so many bad reviews when they are literally saving people’s …

  64. Ok so most of the staff was nice. The therapy was helpful. The groups were okay. Outside of that I would not recommend this expensive, dirty place to stay. My roommate had a bandaid stuck to her plastic mattress. The place was so dirty, our …

  65. The intensive outpatient program is a joke. It’s basically three hours of babysitting and no counseling. The counselor is condescending and knows nothing about addiction. This is a giant $$$ grab and these people do not care about your …

  66. Way less than 1 star. This place is awful. You are treated more like a prisoner than a person in need of help. The staff has major attitude issues. There is ZERO communication. You are told things will go a certain way and they don’t …

  67. I could hardly give an adequate description of how traumatic my hospital stay with this hospital was. I would never ever recommend anyone to step foot here or send a loved one here and hope that they get proper treatment. The kind of …

  68. Worst rehabilitation center. No groups were held, except music therapy. I did not go to rehab to listen to music out on an iPod. No AA meetings were held during my stay. I stayed for four days and am now paying $5,000 for what I felt was …

  69. I applied for a job numerous times at this location,and was told I would receive a call back.I even spoke to 2 women in human resources who made it seem I would get a call back.I even told them about my previous experience working at …

  70. The social worker, Ms. Maggie was so wonderful towards me and the other patients I was with. The food was decent and I loved that they had alternatives for those who didn’t like what was originally for dinner. They have great soup, too lol. …

  71. I have had to stay at Palmetto several times. The staff & Drs are usually very helpful. The food is pretty good. My only complaint is the mixing of potentially violent patients with the non-violent. The staff can’t possibly watch these …

  72. I was here 3 years ago exactly for a suicide attempt that landed me in the ER and I just wanted to give my thanks. Great staff, they really do care. Food was good, group therapy was definitely helpful, made some friends during my stay. I …

  73. I was placed here after going through a low point in life, the therapist would talk to me for about 15 minutes a day and nothing on the weekends. I was unable to leave the facility at my own free will, I was forced to have the therapist …

  74. My son was there for a week and he relayed that he felt very well respected, staff was very competent and very kind and generous. he did not like the food but felt he received great treatment while there. when we did make it in for …

  75. I was placed in the hospital in the summer of 2019 and really did not like it. They did absolutely nothing to help me all they wanted was my money. I had to stay for 7 days and it was a long 7 days. Staff was nice but the rules were not so …

  76. Dirty, forced to take medications that I did not want or need, Doctor was a liar and stated a judge was involved when there was no judge that had heard of me. Under staffed. Horrible food. I was denied my own medications. Was scared out of …

  77. I just left the facility and I will say for someone that has been to detoxes, this one is actually great.
    The doctors meet with you daily and will cater to your needs, obviously within …

  78. 10/10 recommend. If you find yourself taking a trip to this lovely establishment from Parris island then it helps a lot to get you back into a mindset of “life will get better”. The staff and people in there were super helpful. Group …

  79. I’d give it 0 stars, but that’s not an option. This place is incredibly rude and will do anything possible to block people from lodging a formal complaint against them. The front desk supervisor, Leah, is one of the most inconsiderate …

  80. I am so disappointed in the mental health system. I trusted this facility with my 13 year old daughter but when she got out of this place she is suffering with increased anxiety! She was treated like a prisoner and she had to witness two …

  81. This place is absolutely wonderful, I was there for 7 days in unit 4. The staff was amazing, they were extremely helpful. You can tell they love their job. They interacted very well with the patients and really cared for them. They …

  82. I was recently involuntarily committed to the Behavior Center. The Staff was great. Donovan, Tre, Jeff and Eddie are great counselors and listen very well. I was given a wonderful social worker/ counselor Mrs Natalie ( I believe that’s the …

  83. awful staff, wouldn’t let me hug my sister when she visited me, forced me to socialize more so I would be allowed to leave despite the fact that I was struggling with selective mutism due to autism, staff laughed at me when we did group …

  84. I’m 17 and went because I was suicidal. More freedom than at the place in Aiken but less clean, bugs on the walls dirt everywhere. At least you get to lock the bathroom door lol. Food was pretty good but most of the staff was just rude and …

  85. I really must say for the time my child had to stay there the staff nurses and doctor etc. was amazing they answered all my questions and was very understanding and did their best to be there for my daughter and help in anyway possible also …

  86. My adult son has been here many times for a number of mental health issues. He has always been treated well and has never complained. He feels safe at Palmetto and has made friends each time. I have been with him during admission as well …

  87. Outpatient program is a joke. Lady who runs it is very sweet, but extremely redundant. Says the same things everyday that just didn’t reach or resonate with me. I attended for 3 weeks and was discharged with no explanation. I left the …

  88. I was a patient here for about a month when I was 13. They helped me recover after I attempted suicide. I liked the daily activities. It focused a lot on teaching us what our problems actually we’re medically and how to work towards fixing …

  89. I was hesitant about the program at first and was angry and irritable. I was going through a lot already and felt unsure about group therapy and sharing with random people but it has been so beneficial. i’m in my 6th week and i’ve noticed …

  90. This facility only seems to be fit for the mentally deranged. I beg of you, if you have a child who is in crisis, seek help elsewhere. This should be your last resort ONLY. It took four days to talk to a medical professional- of whom seems …

  91. I stayed here May 28 2018-June 7 2018 and this place is awesome!!! All the people that worked there were so nice and supportive. I honestly didn’t want to leave cause I was in a safe place with no judgement and positivity everywhere. The …

  92. Let’s just put it this way the bathrooms in the lobby where you’re waiting to do the intake look like prison cells you have to close it with a shower curtain. Before you’re even signed in staff tries telling you what to do and how you’re …

  93. My son was there in May of 2015 after a mental breakdown after his ex wife picked up his son for a weekend visit and never returned him. My husband and I met with the doctors several times and explained to him that our son was not well. …

  94. I am writing this review as a non-patient, one of my family members is a patient and I am absolutely disgusted with the attitude from the staff. First, they would not feed my sister while she was waiting ALL day to be placed in a unit and …

  95. I would give less than no stars if I could. My cousin recently spent a few days here, and upon visitation (one hour) I was exposed to how things work in unit 7. I witnessed patients being harshly scolded for talking to eachother, and for …

  96. I was originally inpatient in 2020 and transitioned to the outpatient program for about 6 weeks. We met daily in the mornings Monday-Friday via Zoom due to Covid restrictions. I was fortunate to have an amazing group to interact with and an …

  97. I was a patient in Unit 6. There was a few staff who were unhelpful and unprofessional to me and other patients – some of these people being Anita and Anna. They were either inconsiderate or rude. Some of the groups helped, but most of them …

  98. Our daughter has been at your facility since Tuesday afternoon. NO ONE has called us to discuss her care or our concerns as we were told they would. We call and are just transfered to voicemail. She hasn’t has any of her medicine in days …

  99. Ms. Lauren was the best and actually cared. Food was pretty bad, always cold and late. The rooms were either freezing or too hot and the windows were broken in the rooms to where the bugs could get in. Alot of staff would just let us talk …

  100. I was involuntarily hospitalized for being overwhelmed and cracking under the stress. They couldn’t find it in their hearts to “let someone as unstable as me back out in the world.” Instead of having two weeks to find a place, I got four …

  101. YES mental illness is real! Most people do not understand that it individually affects everyone differently and that a majority go undiagnosed thinking “oh this is normal I’ll be fine.” Not always necessarily the case. Palmetto Lowcountry …

  102. My teenage daughter was there for suicidal ideations. I think first and foremost people need to understand that this is not a place to go to get cured. This is more like an emergency room, a place to get stabilized so that you can be sent …

  103. This place was a nightmare for my wife and didn’t help her in her time of need. They kept her in the dark on just about everything that was going on, which only made her scared and confused. They were unprofessional and had horrible …

  104. I was a patient in unit 7. Most of the staff were incredibly rude and did not care about me. I was made fun of for drinking non dairy milk and the cafeteria ladies made fun of me for being vegetarian. I was denied a roommate (and had to …

  105. I have never witnessed such a lack of compassion in the overwhelming majority of staff as I have here. Instead of genuinely connecting with each patient and responding in a positive and professional way, the staff talk about the patients …

  106. I made an appointment for 11 waited 3 hours to be told they had no room. Told to go home. Went home poured me a drink turned on TV. Was called back at 5 30 told to come back they had a bed. Waited 4 hours again blond doctor writes 2mg …

  107. This is my second negative review. My child checked out and it took over a week to get the doctor to complete the paperwork. So my child still can’t go back to school or work which is really increasing his anxiety. I left numerous voice …

  108. After spending 7 days in-patient I was transferred into their out-patient program, which are two completely separate processes. The people who work here are genuinely interested in your progress, and take a personal interest in their …

  109. Going to Palmetto changed my life. I met my current boyfriend there in December of 2019, and I moved in with him in June of 2020. Meeting him and his mom was the best thing that could have happened to me, I am extremely happy. However, we …

  110. I wish I could have given them a ‘O’ star review because that’s what they deserve. First of all, their main telephone number has been out of service for 2 whole days! Finally my child called me and provided a number for the wing directly …

  111. I was here twice before going to long term. On the kids side, the staff and nurses are amazing and so nice. They even made me a cake and a card for my 16th b-day. They let me choose whatever I wanted to do that day. The food Is decent. But …

  112. I had a horrible experience here. The staff are unprofessional. They do not communicate with each other. I am active duty military. I was out due to COVID. I left a voicemail and spoke to one of the ladies in the building explaining I would …

  113. I really hope and pray that the state closes this facility down. Not only are the staff rude but the treatment does not work. They give the family and the patient different information which makes the patient very upset leading them to just …

  114. I cannot recommend this place more. The front desk attendant always welcomed me with a smiling face when I was in the Intensive Outpatient Program. Every single day at the program consists of you completing a daily check in sheet. This is …

  115. Everyone we spoke to was nice, minus one nurse. Never made me feel rushed to get off the phone. Everyone got back to me in a timely manner. My kid told me the nurses and Dr. Were really nice minus one nurse. Other than that, it was a pleasant stay under the circumstances.

  116. If you want to be treated like you’re crazy and the staff telling you to your face that you’re crazy, come here. The quality of care, in comparison to other facilities – this place is bottom barrel. If you care about your loved one, or …

  117. I was placed here in 2018 and I was kept in the dark q out everything. My doctor would prescribe meds without telling me what they did. I had to withdraw after I left because I wasn’t able to function at school. I also wasn’t allowed a …

  118. I am honestly not sure how this place even got any five star reviews. I have tried to summon the courage to write this review for a year now. Currently I’m writing this on another sleepless night due to the PTSD this place caused me. …

  119. The outpatient program is phenomenal. I think everyone should do this program, no matter what state you are in. It is designed to help you learn about yourself, your strengths and weaknesses, your faults and how to correct them, and to live …

  120. This place helped me so much, I have just been released and I’m very pleased with the help I got and the staff. Very respectful but the food is awful!! Other than that, I really enjoyed my experience especially for this to be my first time …

  121. i was there for a week in unit 7, the only good part of being there were the techs, (ms lala and ms abby) they are so understanding and know how to talk to us like human beings. the night shift nurses were so rude and had very little …

  122. I am so very thankful that I went into in patient and then to outpatient. I got the best help I could’ve asked for given my mental state. I felt safe and cared for and made the best friends I could have ever asked for. There are people …

  123. While I stayed at Palmetto Lowcountry Behavioral Health, I was not only subjected to traumatic experiences, but I wasn’t treated like a human. They allowed a patient who had traumatized and caused many other patients pain to stay in the …

  124. My experience here really changed my life and helped me out of a hole I could not get out of myself. I participated in the IOP program, and I also went inpatient. It is a very supportive environment, and I already miss many of the people in …

  125. This place does NOT care about your wellbeing. It is often a situation for those who have nowhere else to go or do not know anything better is out there for them. One of my loved ones was recently confined here and on her first day, I had …

  126. I went here last year and it was great…. The people were amazingly nice and kind to the kids. Especially me. I loved going here. It made me feel safe and secure. There were people watching me every night and there were nice kids there to, …

  127. I had a pretty good time here in unit 7! Some of the staff were acting like they don’t care about their job and were very arrogant. We had a situation where one person would trigger all the patients in the unit and instead of moving him …

  128. The hospital sent my daughter to this facility. I packed her 3 sets of clothes, toiletries, money, as well as her personal items that she had on her while at the hospital. This facility had her for 8 days and not one time did anyone discuss …

  129. Ms. Kat and Ms. Haley from unit 7 are angels. Minus one star for no nap time because I am someone that can not stay awake from 7 am to 10 pm without a quick nap in the afternoon. Being here helped me with my patience and made me focus on myself.

  130. worse place ever. i advice you to rather go to carolina center in greer. this place is horrible. the people dont care, the majority of workers were so mean to me. and i find it stupid on how we can only have 2 snacks per day?! literally they want people to starve.

  131. I can hardly find the words to describe how horrific, abusive, grossly negligent, and harmful this ‘facility’ is. This place is what nightmares are made of. No comfort to be had in their cider block cells. Nurses who have no regard for your …

  132. I have been here twice, and the amount of unprofessionalism and carelessness is astonishing. I get being short staffed but being put in a waiting room to just get a simple assessment was about 3 hours. And by then It was past due for me to …

  133. Very disappointed. Awful experience. 2 different times recently my daughter has been admitted to Palmetto Lowcounty Behavior. This organization did not help my daughter in anyway or provide assistance to the family on how to help her. The …

  134. The circumstances of my stay here are very important, as I was placed here against my will and wishes, so I’m heavily biased in my review. Another factor that muddies my opinion of this location is the fact that I was in the adult units, …

  135. This place is great! All of the staff are helpful and supportive. The staff also go out of their way when you’re having a bad day or notice and congratulate you for having a great day. Shout out to Colleen for leading very effective group therapy sessions.

  136. I’m just going to say they suck at communication of any kind the lady who answered the phone at 5:22 pm January the 1st 2023 well she had a really bad attitude and I hate it if she is actually one of the people taking care of people. I hope …

  137. Horrible place. Dropped my mother off and told Christine everything about her. She wouldn’t make eye contact with me and they won’t even inform me of her status and what will happen with her. Was told I’d receive a call after about 3 hours …

  138. I have no words for how genuinely horrific this facility is. I have gone through more than my fair share of horrible experiences, ranging from seeing my mother stop breathing to nearly being kicked out of my home, and this was still one of …

  139. I came here a lot during my childhood and to say the least the staff always seemed to see me more as a person rather than a crazy kid. Being a child you go through things out of your control and sometimes end up in places you don’t want to …

  140. This place was excellent. My child had to be admitted for 7 days. The nurses/doctors kept me updated on the progress. Everytime I called, I spoke to a nurse who kept me updated and let me talk to my child. The front desk morning lady is …

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