The waiting time exceeded one hour. They originally scheduled me for a surgical procedure. After waiting for two months to have an appointment, and after showing up to my appointment half an hour early, I had to wait for one and half hour …
If you goin here for cosmetic purposes it’s fine, but anything else go to a real dermatologist cause this place is a joke in regards to anything medical related.
Friendly Staf. EXTREMELY disappointed w wait time. Signed in 10mins before my appointment. Appointment was for 11am. Was not called to be seen until 11:55
I had a small surgical procedure that had some challenges at each step. The lead Dr’s followed up and were responsive to my concerns, which I appreciated.
Not impressed. I waited over an hour to be seen and the doctor didn’t even pay much attention to the area that was supposed to be treated. Additionally, everything that was given to me was hand written and I was directed to call this place …
The staff is very kind, polite and accomodating! They are very knowledgeable in all areas od dermatology and aesthetics! Have been seeing them for over 15 years
I went there for hyperpigmentation, acne scars, my skin look better than before. I did clear and britlian and microneedling. Kristen is very helpful and the customer service is very good. Thank you. 😊 …
Dianne is an amazing aesthetician. She knows the all latest skin treatments and what is appropriate for your individual skin type. I’ve been going to her for almost 20 years.
Terrible, terrible service. appointment setter was rude. Receptionist was oblivious. The doctor with the long gray hair seemed nice, but was inattentive and in a rush. The medical assistant was very rude. I would not recommend this place to anyone.
Dr. Bataway is an expert dermatologist. More than any other physician I have had, Dr. Bataway actually listens and remembers what patients say. His professionalism and medical skills are exemplary.
I had taken my son here when he was in the first grade(8yrs) and began to develop a wart on his chin.I called for an appointment,broughh him in,and the staff and doctors were super friendly to put his young mind at ease.They administered a …
As Great as it Gets for Dermatological + Esthetician services!!
From diagnosis , removal of skin cancer.. Mohls surgery ,
to skin rejuvenation, Doctor Toby Shaw and staff …
Great experience with Filip. I only went for a consultation and I left feeling like I definitely would go back. I felt that Filip was culturally competent and friendly. The location and office were also easy to find and well kept.
I had a 9:30 Appointment today 5/7.( per appt card from previous visit) I had called ahead to confirm. No response to call. I drove over this morning for my appointment. Office was closed. My husband and I will not return.
Excellent experience at Skin Smart. The medical team snd the staff was very pleasant and professional. This is where I will go for all my skin care needs.
I have using Skin Smart Dermatology for over 15 years! Dr. Shawe is great and Very knowledgeable! I receive excellent care, The office staff is very good and very attentive to your needs. I highly recommend them 👍 …
The most dedicated physicians you can come across. Patient care and preventative medicine is practiced at this office.
Years of experience and a large patient base is evidence of the high level of …
Very displeased with service , the dermatologist seemed distraught didn’t ask questions to discuss my concerns just prescribed a standard method with no , follow up or anything. Would highly not recommend
I have been coming to Skin Smart for years. They offer excellent medical care and top notch service. Their physicians are professional, attentive and diligent. They have several convenient locations for both dermatology and aesthetics, …
I wouldn’t recommend this office. The turnover is crazy w techs and the pa has no clue about patient care. The doctors will definitely blame you for the inefficiency of their office and charge you for their mistake s. I won’t go there …
Had a recorrective surgery here after a bad expirecnce with another derm surgeon.. had a skin cancer removed and the previous surgeon did a terrible job stitching me up. The day after i immediately found that Dr. Samy was really well known …
Do not recommend – This was my first visit to the dermatologist. I had a bump on my forehead that wouldn’t go away so I made an appointment to see Dr. Shawe. She sat with me for maybe 5 minutes, did not examine me at all, took one look and …
how does anyone make an appointment here?? I have NEVER been able to get ahold of an actual person at this office. It goes to voicemail every single time, even if you miss their return phone call and call them back a minute later. It …
They couldn’t have helped me more or been more empathetic. I don’t want to set a bad precedent for Skin Smart, but here’s my story. I have a chronic back condition which has absolutely nothing to do with Skin Smart Dermatology. They had a …
Had my first ever facial with Kim and it definitely won’t be my last. It was amazing and so relaxing. She explained everything and told me what to use and what not to use. I can’t wait to go back.
I hate going there because it usually means I’ll be having surgery to remove cancer or precancer from my face but I can’t say enough about how good they are! The staff is excellent and usually very timely. The Doctors are really everything you could ask for ,caring ,careful, thorough, in all excellent!.
Rushed and rude. The most abrasive appointment I’ve ever had at a doctor’s office. I wish I could give zero stars for bedside manner of the staff. Spent the majority of the time with the medical assistant (I’m assuming- she never said …
I can’t stop taking about this place! I talk about SkinSmart to all of my friends and family; this place is only practice that was able to help resolve my problems after having visited a handful of other dermatologists. Also, their …
I recently had to have two cysts removed from my head. This was not a fun journey; however Colleen and Dr. Badaway made me feel so comfortable and helped me to relax as much as possible. Their professionalism and sense of compassion made …
Make sure to call the practice! They have a web service set up on ZocDoc that does not work and the staff acts as if the client should know that this service doesn’t work. I received a confirmation email and two confirmation texts. When I …
Best dermatology practice I have ever visited-the atmosphere is very welcoming and professional. My skin has never been better, and I gained back a lot of lost confidence. If you have skin troubles, make an appointment at SkinSmart!
Kim was great and very gentle with my skin. She explained everything to me and made sure to ask if I had any questions. Also have had experience with Dr. Shawe – she is very sweet and made me feel very comfortable. Will definitely visit again.
I would absolutely steer clear of Kristen for Botox injections. She didn’t follow the plan I had been using at SkinSmart resulting in numb and drooping eyelids and various other unpleasant problems. Her response was unprofessional and not …
I had appointment with Kristen. I got Botox and PRP. Her professionalism and skills were unmatched in comparison to any other skin care expert I have dealt with. I highly recommend her services to all; she goes above and beyond to ensure the satisfaction of all her patients. You will not be disappointed with Kristen!!
I had a 2:35 appointment. Arrived At 2:15 – 10 minutes early for any paperwork. At 3:10 I asked if there was a problem with my appointment. I was told that I was next. I asked, “what does “next” mean? Will I be seen within the next hour. I …
I was able to secure an appointment online and attempted to call to confirm over a week. Never received a call back after multiple messages. When I decided to take a chance & show for the appointment, the staff could not have been more …
I am very happy with the level of professionalism I have seen at Skin Smart Dermatology. Kristen, Hannah, Diane, and Brittany are all very attentive to one’s needs and out-comes. I recommend them if you are hoping to “look better” without surgery. It is a win-win!!
Have been going here for years. Professionalism at its finest and excellent care for a body scan for any abnormalities. Attention to detail when you have an appointment and if you have to send them a picture of the dermatology problem, …
The staff is very friendly and knowledgeable of the services provided. I have seen Dr. Shaw who recommended a few products for hair thinning. I am happy to say that my hair has made a huge improvement thanks to her expertise.
I am in the middle of 4 anti-aging treatments, and looking good! As a belated 75th Birthday present, I offered my face a luscious treat at a lovely package discount: 2 Clear and Brilliant Laser Treatments and 2 Peels. Kim Earl, a long time favorite skin care specialist at Skin Smart, is working magic on my face.
GO ELSEWHERE! The staff is rude. The front desk attendant does not seem like she wants to be there. The other medical assistants are confrontational, and speak loudly about customers while in the back room. The woman, who is the doctor, was …
I have always enjoyed WONDERFUL visits at Skin Smart. Dr. Shawe is not only professional, but friendly and kind. I’m very satisfied with my overall skin and complexion. Also, special THANKS to Mary Lou. Continue to keep putting smiles on people’s faces.
I’ve been a patient of Dr. Shaw for a number of years and I have always found her to be thorough, competent and caring. She takes her time, she has a good sense of humor, answers questions and responds to concerns. I don’t like going to a doctor, but Dr. Shaw and her well trained staff makes it easy.
I use to have terrible skin, actual bumps, reddened, large pustules, I was beside myself.
I was conscious about my appearance and going out created a lot of stress, I …
I love Skin Smart! Great facials!! Diane and Kim are wonderful. Unfortunately, I have to add that their phone system is horrible! They rarely answer the phone, and there are way too many prompts. It is not easy to reach a real person to schedule an appointment.
This is a wonderful dermatology practice. The office keeps us safe, appointments are kept fairly close to on time, the staff and the doctors are gracious and knowledgeable. The care I have received has been excellent every time!
I don’t recommend this practice. While the assistants have been helpful and attentive, the doctors are a mixed bag. The last one seemed like she just wanted to complete my visit in under two minutes or less. I actually don’t mind but she …
Some time ago I had a bad experience here with a removal that was done with Dr Badawy. I was left with a terrible scar that had to be corrected by a plastic surgeon. It was painful and highly visible. At the follow up for my procedure I …
I’ve been to their office many times and have always been happy with the care I received. My doctor, Dr. Filip is very gentle when caring for me. The staff is respectful and courteous. The wait time was usually around 20 minutes long. …
I have been getting facials from Jenna Brown for awhile now. She does an amazing job every time! I love going to her and I will continue to! All the reviews about her not being good must be a scam. She takes her time and makes sure my face is clean, unclogged, and started me on my anti aging process! Love her! 🙂
I received a facial by Jenna Brown on Friday and my skin is improving already! She really went the extra mile for me and made sure she did what was best for my skin concerns. I did the Sensi-Peel, which i recommend for oily, acne prone, …
I was referred to this practice by my primary care physician and I am very disappointed. As a new patient experiencing an acute bout of hives, I was uncertain if I should see a dermatologist or an allergist. Now I am certain that I should …
The Skin Smart team are simply amazing! I have been receiving skin treatment for many years and am really happy with the results, my friends tell me I look great and my skin feels great. Dianne my aesthetician is wonderful. She is …
If I could I would give them 10 stars!! Colleen and Dr. Alvira Kaplan are the best!! I was nervous when I got there however Colleen put my mind at ease and talked to me during the procedure to keep my mind off of what was going on. I really appreciated that!! They are very caring and would recommend them highly!!
The absolute best place! Had acne all my life, seen dermatologist here haven’t had breakout since. Kristen in aesthetics does great work and is very knowledgeable. I tell her my problem areas and she makes a plan to correct it and I always …
I usually don’t write reviews, even if my experience was awful. But today, I feel that I have share my review because it made me late for another appointment that now had to be reschedule because I did arrive on time. …
I had an appt last week (with Nicole) and am very impressed with this clinic. She was quite thorough in evaluating my history and we decided I should put injections on hold for now. Despite the time she spent, they didn’t even charge me. It’s pretty refreshing to find a spa that puts their patient’s well-being above profit.
While the couple times I’ve gotten in there in the past few years (not a “new patient”) the staff seemed reasonable enough (though not friendly I wouldn’t say), whatever is going on with management and scheduling is ridiculous. Never, …
I’ve been of client of Skin Smart for over a decade now. Dr Shaw is an incredible professional and runs a classy operation. Clean and modern interior, friendly staff, ( Monica at desk), they always seem to be in a good mood. I highly …
(Translated by Google) Dr Shawe is amazing! Very calming!
(Original) …
The waiting time exceeded one hour. They originally scheduled me for a surgical procedure. After waiting for two months to have an appointment, and after showing up to my appointment half an hour early, I had to wait for one and half hour …
Friendly, courteous, and thorough.
Caring, thorough, and knowledgeable staff.
Doctors and staff are very nice and professional
keeping me safe from skin cancer removed some things
Had permanent eyebrows done here. Turned out horribly!!!
Dr Mastromonaco is the best & treated me well👍🏽👍🏽👍🏽👍🏽 …
Dr. Shaw was very kind and thorough!
Exceptional in every way!
Best facial ever!
Kim does the best facials around!
I always have a good experience with Skin Smart.
excellent service and results, will continue to use your services
Have been with AnneMarie Wagner for years. Simply the best!
Terrible terrible customer service. Canceled my appointment twice with little notice
Unorganized bunch of idiots. The “doctor” looks like the “skin fairy” in her white coat with sparkles on it.
Great staff. Always have a wonderful experience and leave happy!
Personal care as well as sharing education and options made personal to you. Love and trust this place.
Some of the greatest physicians and people I’ve ever met.
My GF had a bad experience with Jenna Brown.
Dr. Filip was very nice and professional. Quick diagnosis and remedy!
This is a great practice and I appreciate the excellent dermatology care.
Highly professional, caring and knowledgeable with a sprinkle of warm and friendly in every transaction.
Very clean and open space. Doctor and nurses are respectful and they listen.
Outstanding results with helpful staff who answered every question in great detail… they corrected problems from being a lifeguard 40 years ago.
Excellent full service place for all dermatology related needs, mundane or complex. I’ve needed both and this is a terrific place.
I got a facial a couple of days ago and my skin looks gorgeous. Thanks Kim.🙂 …
Always happy with the appropriate care and the rapidity when there is a concern. Always very nice surgical procedures (smallest scars)
Minimal waiting time! Once in the back even less time waiting. My procedure was done quickly. Very friendly staff!! Plenty of parking!!!!
If you goin here for cosmetic purposes it’s fine, but anything else go to a real dermatologist cause this place is a joke in regards to anything medical related.
I had a wonderful experience, the staff goes out of their way to make you feel special time after time. Looking forward to my next visit.
Always personal knowledgeable service and great advice to take care of my skin. Highly recommend!!
Family based environment, super friendly staff who’s always willing to help make your experience special each and every time.
Smart talented team. beautiful facility and amazing work.
I always feel like a million dollars after my appointment.
Friendly Staf. EXTREMELY disappointed w wait time. Signed in 10mins before my appointment. Appointment was for 11am. Was not called to be seen until 11:55
I’ve been a happy patient for over ten years. Love the doctors there and the office staff is awesome!
Doctors here make me feel very comfortable. They’ve been fantastic every time I come in for a check up or any other service.
I had a small surgical procedure that had some challenges at each step. The lead Dr’s followed up and were responsive to my concerns, which I appreciated.
Not impressed. I waited over an hour to be seen and the doctor didn’t even pay much attention to the area that was supposed to be treated. Additionally, everything that was given to me was hand written and I was directed to call this place …
The staff is very kind, polite and accomodating! They are very knowledgeable in all areas od dermatology and aesthetics! Have been seeing them for over 15 years
I went there for hyperpigmentation, acne scars, my skin look better than before. I did clear and britlian and microneedling. Kristen is very helpful and the customer service is very good. Thank you. 😊 …
I have been a patient here for several years. The staff is pleasant, they take care of all my issues promptly, and pay attention to my concerns.
Dianne is an amazing aesthetician. She knows the all latest skin treatments and what is appropriate for your individual skin type. I’ve been going to her for almost 20 years.
Terrible, terrible service. appointment setter was rude. Receptionist was oblivious. The doctor with the long gray hair seemed nice, but was inattentive and in a rush. The medical assistant was very rude. I would not recommend this place to anyone.
Dr. Bataway is an expert dermatologist. More than any other physician I have had, Dr. Bataway actually listens and remembers what patients say. His professionalism and medical skills are exemplary.
I had taken my son here when he was in the first grade(8yrs) and began to develop a wart on his chin.I called for an appointment,broughh him in,and the staff and doctors were super friendly to put his young mind at ease.They administered a …
As Great as it Gets for Dermatological + Esthetician services!!
From diagnosis , removal of skin cancer.. Mohls surgery ,
to skin rejuvenation, Doctor Toby Shaw and staff …
Great experience with Filip. I only went for a consultation and I left feeling like I definitely would go back. I felt that Filip was culturally competent and friendly. The location and office were also easy to find and well kept.
I had a 9:30 Appointment today 5/7.( per appt card from previous visit) I had called ahead to confirm. No response to call. I drove over this morning for my appointment. Office was closed. My husband and I will not return.
Excellent experience at Skin Smart. The medical team snd the staff was very pleasant and professional. This is where I will go for all my skin care needs.
I have using Skin Smart Dermatology for over 15 years! Dr. Shawe is great and Very knowledgeable! I receive excellent care, The office staff is very good and very attentive to your needs. I highly recommend them 👍 …
The most dedicated physicians you can come across. Patient care and preventative medicine is practiced at this office.
Years of experience and a large patient base is evidence of the high level of …
Very displeased with service , the dermatologist seemed distraught didn’t ask questions to discuss my concerns just prescribed a standard method with no , follow up or anything. Would highly not recommend
I have been coming to Skin Smart for years. They offer excellent medical care and top notch service. Their physicians are professional, attentive and diligent. They have several convenient locations for both dermatology and aesthetics, …
I wouldn’t recommend this office. The turnover is crazy w techs and the pa has no clue about patient care. The doctors will definitely blame you for the inefficiency of their office and charge you for their mistake s. I won’t go there …
Had a recorrective surgery here after a bad expirecnce with another derm surgeon.. had a skin cancer removed and the previous surgeon did a terrible job stitching me up. The day after i immediately found that Dr. Samy was really well known …
Do not recommend – This was my first visit to the dermatologist. I had a bump on my forehead that wouldn’t go away so I made an appointment to see Dr. Shawe. She sat with me for maybe 5 minutes, did not examine me at all, took one look and …
how does anyone make an appointment here?? I have NEVER been able to get ahold of an actual person at this office. It goes to voicemail every single time, even if you miss their return phone call and call them back a minute later. It …
They couldn’t have helped me more or been more empathetic. I don’t want to set a bad precedent for Skin Smart, but here’s my story. I have a chronic back condition which has absolutely nothing to do with Skin Smart Dermatology. They had a …
Had my first ever facial with Kim and it definitely won’t be my last. It was amazing and so relaxing. She explained everything and told me what to use and what not to use. I can’t wait to go back.
I hate going there because it usually means I’ll be having surgery to remove cancer or precancer from my face but I can’t say enough about how good they are! The staff is excellent and usually very timely. The Doctors are really everything you could ask for ,caring ,careful, thorough, in all excellent!.
Rushed and rude. The most abrasive appointment I’ve ever had at a doctor’s office. I wish I could give zero stars for bedside manner of the staff. Spent the majority of the time with the medical assistant (I’m assuming- she never said …
I can’t stop taking about this place! I talk about SkinSmart to all of my friends and family; this place is only practice that was able to help resolve my problems after having visited a handful of other dermatologists. Also, their …
I recently had to have two cysts removed from my head. This was not a fun journey; however Colleen and Dr. Badaway made me feel so comfortable and helped me to relax as much as possible. Their professionalism and sense of compassion made …
Make sure to call the practice! They have a web service set up on ZocDoc that does not work and the staff acts as if the client should know that this service doesn’t work. I received a confirmation email and two confirmation texts. When I …
Best dermatology practice I have ever visited-the atmosphere is very welcoming and professional. My skin has never been better, and I gained back a lot of lost confidence. If you have skin troubles, make an appointment at SkinSmart!
Kim was great and very gentle with my skin. She explained everything to me and made sure to ask if I had any questions. Also have had experience with Dr. Shawe – she is very sweet and made me feel very comfortable. Will definitely visit again.
I would absolutely steer clear of Kristen for Botox injections. She didn’t follow the plan I had been using at SkinSmart resulting in numb and drooping eyelids and various other unpleasant problems. Her response was unprofessional and not …
I had appointment with Kristen. I got Botox and PRP. Her professionalism and skills were unmatched in comparison to any other skin care expert I have dealt with. I highly recommend her services to all; she goes above and beyond to ensure the satisfaction of all her patients. You will not be disappointed with Kristen!!
I had a 2:35 appointment. Arrived At 2:15 – 10 minutes early for any paperwork. At 3:10 I asked if there was a problem with my appointment. I was told that I was next. I asked, “what does “next” mean? Will I be seen within the next hour. I …
I was able to secure an appointment online and attempted to call to confirm over a week. Never received a call back after multiple messages. When I decided to take a chance & show for the appointment, the staff could not have been more …
I am very happy with the level of professionalism I have seen at Skin Smart Dermatology. Kristen, Hannah, Diane, and Brittany are all very attentive to one’s needs and out-comes. I recommend them if you are hoping to “look better” without surgery. It is a win-win!!
Have been going here for years. Professionalism at its finest and excellent care for a body scan for any abnormalities. Attention to detail when you have an appointment and if you have to send them a picture of the dermatology problem, …
The staff is very friendly and knowledgeable of the services provided. I have seen Dr. Shaw who recommended a few products for hair thinning. I am happy to say that my hair has made a huge improvement thanks to her expertise.
I am in the middle of 4 anti-aging treatments, and looking good! As a belated 75th Birthday present, I offered my face a luscious treat at a lovely package discount: 2 Clear and Brilliant Laser Treatments and 2 Peels. Kim Earl, a long time favorite skin care specialist at Skin Smart, is working magic on my face.
GO ELSEWHERE! The staff is rude. The front desk attendant does not seem like she wants to be there. The other medical assistants are confrontational, and speak loudly about customers while in the back room. The woman, who is the doctor, was …
I have always enjoyed WONDERFUL visits at Skin Smart. Dr. Shawe is not only professional, but friendly and kind. I’m very satisfied with my overall skin and complexion. Also, special THANKS to Mary Lou. Continue to keep putting smiles on people’s faces.
I’ve been a patient of Dr. Shaw for a number of years and I have always found her to be thorough, competent and caring. She takes her time, she has a good sense of humor, answers questions and responds to concerns. I don’t like going to a doctor, but Dr. Shaw and her well trained staff makes it easy.
I use to have terrible skin, actual bumps, reddened, large pustules, I was beside myself.
I was conscious about my appearance and going out created a lot of stress, I …
I love Skin Smart! Great facials!! Diane and Kim are wonderful. Unfortunately, I have to add that their phone system is horrible! They rarely answer the phone, and there are way too many prompts. It is not easy to reach a real person to schedule an appointment.
This is a wonderful dermatology practice. The office keeps us safe, appointments are kept fairly close to on time, the staff and the doctors are gracious and knowledgeable. The care I have received has been excellent every time!
I don’t recommend this practice. While the assistants have been helpful and attentive, the doctors are a mixed bag. The last one seemed like she just wanted to complete my visit in under two minutes or less. I actually don’t mind but she …
Some time ago I had a bad experience here with a removal that was done with Dr Badawy. I was left with a terrible scar that had to be corrected by a plastic surgeon. It was painful and highly visible. At the follow up for my procedure I …
I’ve been to their office many times and have always been happy with the care I received. My doctor, Dr. Filip is very gentle when caring for me. The staff is respectful and courteous. The wait time was usually around 20 minutes long. …
I have been getting facials from Jenna Brown for awhile now. She does an amazing job every time! I love going to her and I will continue to! All the reviews about her not being good must be a scam. She takes her time and makes sure my face is clean, unclogged, and started me on my anti aging process! Love her! 🙂
I received a facial by Jenna Brown on Friday and my skin is improving already! She really went the extra mile for me and made sure she did what was best for my skin concerns. I did the Sensi-Peel, which i recommend for oily, acne prone, …
I was referred to this practice by my primary care physician and I am very disappointed. As a new patient experiencing an acute bout of hives, I was uncertain if I should see a dermatologist or an allergist. Now I am certain that I should …
The Skin Smart team are simply amazing! I have been receiving skin treatment for many years and am really happy with the results, my friends tell me I look great and my skin feels great. Dianne my aesthetician is wonderful. She is …
If I could I would give them 10 stars!! Colleen and Dr. Alvira Kaplan are the best!! I was nervous when I got there however Colleen put my mind at ease and talked to me during the procedure to keep my mind off of what was going on. I really appreciated that!! They are very caring and would recommend them highly!!
The absolute best place! Had acne all my life, seen dermatologist here haven’t had breakout since. Kristen in aesthetics does great work and is very knowledgeable. I tell her my problem areas and she makes a plan to correct it and I always …
I usually don’t write reviews, even if my experience was awful. But today, I feel that I have share my review because it made me late for another appointment that now had to be reschedule because I did arrive on time. …
I had an appt last week (with Nicole) and am very impressed with this clinic. She was quite thorough in evaluating my history and we decided I should put injections on hold for now. Despite the time she spent, they didn’t even charge me. It’s pretty refreshing to find a spa that puts their patient’s well-being above profit.
While the couple times I’ve gotten in there in the past few years (not a “new patient”) the staff seemed reasonable enough (though not friendly I wouldn’t say), whatever is going on with management and scheduling is ridiculous. Never, …
I’ve been of client of Skin Smart for over a decade now. Dr Shaw is an incredible professional and runs a classy operation. Clean and modern interior, friendly staff, ( Monica at desk), they always seem to be in a good mood. I highly …