North Shore Health Centers is a non-profit, federally qualified community health center. Providing access to quality, culturally sensitive health, dental, mental, and eye care services regardless of ability to pay, in order to promote continuous comprehensive health care in Northwest Indiana. We want you to feel good about the friendly and courteous way you’re treated when you walk in the door to any of our medical & dental locations urgent care centers or pharmacies.
| Friday | 8AM to 8PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
2490 Central Ave, Lake Station, IN 46405
Always in and out…very friendly environment at both Hobart and Merrillville locations
I didnt like the Merrill ille office as good as the lake station or portage office. Chesterton is in the middle..lol.
They were great. From the checking in, to the social distancing. Everything was good.
Please my doctor allows us to use the phone rather than go in we are both elderly and need our prescriptions thank you
Staff professional, facilities clean, care very considerate and thorough. Highly recommend North Shore.
Please tell your nurses to keep their nails short. Especially if they’re dealing with babies.
Very good doctors took really good care of my baby’s
Couldn’t ask for a better staff! Absolutely adore all of them. God sent. Excellent service. A+++
I like the pre register the receptionist are very helpful and get you into see the doctor in a timely manner
It was. Good overall.I really liked the new. Nurse practitioner Nanet.
Kim calls my son doesn’t even say hi then someone says bye to her she replied by saying dueces this place is so unprofessional it pathetic I was told Dr comes in at 5 I wait the hr then Kim tells me a little bit of wait cuz the Dr don’t start till 5:30
Never waited longer than 10 minutes to see a Dr. Always clean, quick, and friendly.
I was happy with everyone that helped me. I will be coming back if I ever need to. Everyone was nice and sweet.
We seen dr alfahel she was absolutely amazing for my children!
The staff and my doctor were great
Love this place, Paula my doctor is the nicest most patient person ever!
Great patient/customer service, very clean, sanitized, organized, and trust worthy.
I am satisfy how to navigate site..
Easy to make appt. Or discuss my
Wellness. Thank you all
I love using the Northshore office at Edison High School because the health care team is always very thorough and pleasant.
The staff has always been polite and professional.
They make you feel really comfortable.
This was a tele-health visit. The checking process is very efficient and the doctor called me on the dot on time.
Asked to come in immediately for lab results and it has been two hours since my appointment and still haven’t been seen, you either need to hire another MD in addition to Ramsey or fix the problem because a slow moving doctor is the worst.
It’s a very nice facility and they get you taken care of. Plus your cost is much cheaper than going somewhere else.
The Manager Jeff Smith is racist I got refused to be seen at a urgent Care when their was nothing wrong with my insurance and they told me that I never received treatment from them when I got the receipts for all my visits I called my …
Even in this pandemic but please good to know that healthcare is still available this place was quick and friendly and I enjoyed my experience
Per the suggestion of my former psychiatrist, I called early to get an appointment to obtain new scripts for my ADHD and anxiety medications. I told them this when I booked the appointment. I desperately needed these. They got me in that …
Staff was polite, helpful, and incredibly patient and understanding. They give great care.
Extremely unprofessional and uneducated staff. I stood there and listened to 2 different staff members talk about a elderly mans presonal business in front of me. No privacy or discretion. I most certainly will not be back .
Very good I just hope the pain stops in my elbows from the cream he gave plus iIhop the eye center can get site back in my eye next month
Needed a sports physical they got us in the same day great service and my daughter even got a free backpack full of supplies thanks North shore!!
Excellent Health Care Facility. Dr. Andi is an Awesome Doctor. Caring, Knowledgeable and Thorough.
Had my Telehealth appointment with Dr. Rivera. He took his time with me and responded to my questions in a way I could understand.
This location is very unprofessional and empathy is not a word that is known here. The Portage location is the complete antithesis of this location.
I love it here. The wait is not to long, the Dr. and nurse’s actually care. Wonderful place🙌🙌🙌 …
Horrible they are so rude always they’re urgent care is rude they’re pediatric is beyond rude I hate the lake station one would rather go to portage
These people are great!
Every time I’ve been to North shore I’ve had a great experience. All the staff members are helpful,friendly,and knowledgeable. I love this place.
Pass up several LSHC to get to Lake Station they have always treated me respectful and always been helpful….sad to say a few other LSHCenters have NOT in the past.
Dr ramsey is the first dr to actually listen to me and diagnose my chronic pain. Amazing!
The experience was pleasent and they got us in and out in a reasonable amount of time. The facility was clean and everyone was pleasant.
The slowest place ever.
Definitely gonna look into other places.
The front desk is rude , has gotten a tinch better but not much.
After taking antibiotics that the doctor gave me the lump under my win away.
The staff at Northshore was friendly and fast. The doctors I saw were very knowledgeable and diagnosed my problem very quickly.
Doctor ignored anything we said about our children being sick seeing as we were his last patience ended up at the hospital instead for my children to get treated 2 young children with influenza and was told to just let it run its course no meds thank God for the hospital
The best Health Center in Lake Station Indiana, from the staff to the doctors. They perform their duties with expertise care and kindness
Love my Doctor
My experience with NorthShore has always been posiitive. I have great confidence in xdr. Rivera and his team.
I’m a trucker so dont have much time to get a real appointment and I needed a prescription refill. They had a appointment open that day got me in and out in no time thanks
Northshore in Lake Station is always my choice facility.The staff is always courteous and caring.The doctors are top notch,Dr.Ramsey and all the other professionals always address any concerns.
Staff is prompt,friendly and all great!!👏
Place is clean, beautifully decorated, Kleenex and sanitary solution available this time of year!! 👏👍 Keep up the good work!! 💖🙌 …
Staff were excellent. Wait was a little long but understandable due to the fact that doctor had emergency
they are really good on taking you without an appointment but the only negative is im still waiting for my test results
Normally I have a good experience at this location. Sadly, for days now I’ve been on hold numerous times over ten minutes at least and no one even answers the phone.
Jennifer at front desk optical not friendly at all extremely rude when I call also when I visit the office…..also she don’t pick up the phone I came in because I thought they was not open when I arrived she was setting at the desk so I call an watched her let the phone ring.
Already commented on 1st visit where seen by wrong physician but no problem. Dr. Rivera satisfied my medical needs.
Very professional and always timely
My fiance has been waiting for 5 hours to get a physical. He has sat in a room for over an hour listening to the staff in the hallway laugh so loud and tell story’s. A big group of people. This on A e is very unprofessional. We will not be coming back.
Loved provider but some of the staff act as if they didn’t want to be there.
I waited over a hour I was only patient there. They took me to the back waited another hour. I had to come out of room to make sure they knew I was still in room then Nurse practitioner came in for 5 mins
The Northshore Health centers are a very efficient health care system. They do quality work, with care for your well being. They are a trusted group.
The Optical Department is the best. The doctor and the staff were very detailed and patient. They have a nice assortment of frames too.
– 5 stars actually. Waiting for pass 15 minutes let em know here to pick up. Ladies too busy gossiping to notice here. Wow great service.
Dr. Lovell is a wonderful physician. She goes above and beyond what is expected of her. Would recommend her to anyone.
Just started going to north shore
And so far I’m very pleased with them they basically have everything you neeed in on place …
They are a great place to go to better than the emergency room. Thank you for your support and help. Great staff!
It’s always a pleasant professional visit with nurse practitioner Mrs. Leah Johnson, and staff at the Merrillville location.
Everyone from the receptionists, the mammographer, the Ultrasound technician and the doctor was friendly, informative and thorough. Highly recommend going there for mammograms.
Im here for my glasses, for my babies doctor, for my WIC, for my prescription… And this network is awesome… The doctors are so patient with you and understanding… I love it here… ♥️😍🥰 …
You guys are horrible place!!! my six year old granddaughter had been burning up for days and you couldn’t do nothing for her other than say go to the emergency room and this is where her pediatrician is located
The receptionists are very sweet and nice the doctors and nurses are super awesome great place to take your family for all Health Care needs .
Dr.Saoussan is The Best Doctor For my son since he was a newborn she has been there every step of the way very kind hearted and helpful😗 …
Wait time wasn’t bad due to you have to sit in your car until a nurse calls you to go in. Had lab work done no wait tech was great ! In and out in a few minutes
My visit at the NorthShore Health Centers in Lake Station was a very positive experience in every way. Everyone was cordial and helpful and I was taken care of in a timely manner. Thank you!
Dr seblowski is just the worst doctor I have ever had the experience of dealing with rude and very inconsiderate a doctor has never upset me to the point I started crying..but there was a happy ending the site manager sent me upstairs where …
Going in thinking I have cancer, well …. I don’t! And they were so kind and Very helpful! I love the people at Lake Station!! They are gifts from God!!
Convenient online check-in, everyone respected COVID guidelines, Dr. Lemon was efficient and very patient focused. Highly recommend.
Everyone was great, they were friendly, kind, and patient. My family was very comfortable with our new caregivers.
I always enjoy coming to visit that’s why I always comes back and I like that the doctor really cares for his patients and he don’t waste time he gets to the real problems and try to solve them he’s a go getter and he loves what he does 😃😃 thank you for all the things lakeshore has done for me .😀😀 …
Very clean, great staff. Absolutely LOVE the OBGYN Doctors. They’re great.
Definitely recommend this place more than the one in Merrillville.
The service by the professionals at North shore was warm, caring and personal. The staff took the time to make me feel comfortable and valued.
I needed to see a doctor and I made a call and got the appointment the same day. The doctor that saw me made sure that when she referred me that I got all the information I needed. This was my first time there. Thank you all so much!
NorthShore in Lake Station is so amazing I love my Dr she is the best she rock. If I was able to give her ten stars I definitely would.
Wonderful staff. Quick & safe. They took care of business professionally and I didn’t have to wait!!!!!! Thank you NorthShore. You are AWESOME!!
The nurse I had for my booster was great and made my visit pleasant
Worse experience I ever had with a doctor Sebolowski he doesn’t care anything about the patients that come there for help. He was rude condescending and arrogant and argumentive. Never again in life would I want to see him.
My son uses the NorthShore Dental in Lake Station. He’s been going there for his dental work for over 15 years now, and has no problems with them.
they have been taken care of me real good my doctor is a real good doctor everybody over there treat you good I have no complaints with no shore I like going there and I’ll keep going there.
I had a great experience with Northshore ,First I got a call from the nurse, then the Dr.called me asked me a few questions,and I had my prescription at the Northshore Health building pharmacy to pick up.
I Love this dr alfahel, I’ve been going too her for 2 years now and for both children .. I get great service and she’s very respectful and a great dr. I highly recommended her .❤️
I came in an hour ago and I’ve been sitting and waiting. At least 6 people came in after me and were seen first. I asked the lady at the front desk and she said I should be the next one and someone else just went back before me. This happens everytime. You guys are slow
The staff and Doctors are great. My daughter especially likes the nurse. She actually looks forward to seeing her.
I went in to urgent care with an ear ache which was very painful and the doctor in urgent care was very helpful in giving me the right medicine for my pain I was very happy because that night I had no pain. Thank North Shore
I sat here for over 3 and a half hours, 2 of which were waiting just to see the dr. The other hour and a half was waiting for a xray on my ribs when i left the dr gave me the order for the xray and said if i need to come back i can… Went back the next day for the xray and was denied
I love my doctors. Dr Mac is very professional and making me feel comfortable. The front desk is friendly. I already know what there first name. Thank you
I went for a pap smear and certain concerns I had. The doctor I had told me I may have pcos. I asked how could I find out and she said certain test.. Duh!! I asked if I could take the test and was told I could. I got dressed and waited for …
Slowest urgent care in the world. You might as well go to the hospital or stay home drink ginger ale and lay down for a while. They dont have a full staff after 4:30. You will sit in the waiting room for over two hours with other sick people who are probably going to pass away from not being seen. You might as well not come here.
The pharmacist in lake station is excellent ,Faith is excellent ,she try to price my medication to figure the cheapest way to be done ,through the 2 insurance that we have, I admire that she took the time to do that ,excellent work
I came in for a referral and I didn’t have an appointment and I was in so much pain, she went on and took me right in. It was very convenient and she was very gentle and reassured me that they would take care of me.
Arrogant Lazy Over Weight Mexican woman with blonde hair at window was cussing out people in the waiting room and was rude and made one walk in appointment wait over 4hrs before they walked out! She needs to be fired! She lies on the phone …
The RN sarah didnt want to talk about any of my other issues besides the rash I called and made the app I wanted to be checked out for always being tired and ive had a headache for months that was the second issue first is I was told to do …
Too bad they couldn’t figure out my mom had cancer. Before it was too late. Problem is most healthcare in Northwest Indiana, is not as good as it should be. While most people don’t see it clearly, just wait to you have a loved one in the healthcare network here. What you find out will make you want to move.
The North Shore Health Centers I visit are Always clean and the office Staff are always pleasant. I will continue to have all of my healthcare needs at the new complex in Portage, IN.
The staff is super helpful,respectful, and very very informative answered all my questions with the best answers. First time here and miss/mrs. Dawn was the one who talked to us and we really liked her from the jump and the receptionist were really nice also, thank you lake Station north shore!
I was seen a week ago was prescribed medication but was never sent over to the pharmacy. I called yesterday to see why the medication wasn’t sent and still haven’t received a call back nor the prescription.
IT WAS OUR 1ST VISIT TO THE EYE DOCTOR HERE. I WAS EXTREMELY HAPPY & SATISFIED THE SERVICE MY DAUGHTER & I RECEIVED FROM THE EYE CARE ASST. THE DOCTOR WAS NICE, POLITE & ATTENTIVE . THE YOUNG LADY THAT SET UP & TOOK THE MEASUREMENTS FOR …
Dr. Lashanna Lovell is one of the besr pediatricians ive ever met by far. She goes the extra mile, above and beyond. She checks in on my son who has a very extensive medical at the tendef age of 14 months; in the middle of her work week she …
Everyone here is so caring and polite, I couldn’t be happier work the Dr.s I’ve seen, ThankYou…..
Dr. Lovell is the best pediatrician! She makes my daughter so comfortable and puts me at ease that her care is taken seriously.
I had a very good experience, everyone was very helpful and nice from the nurses to the doctors, and checking was very easy as well, facilities were very clean and safe,would definitely go back and definitely recommend
I have been going to this Center about four months now, and I am impressed with the staff, the doctors, and facility. The staff is very nice, and friendly. The facility is very clean and well-kept and that’s very important for me.
Dr alfahel really excellent professional doctor and she very kind and caring doctor! She a awesome lady
She care for daughter since she born until now
We glad to have her here
After over an hour wait, we were greeted by a grumpy doctor who made it apparent that he thought I was dumb for bringing my child in. She had a fever for 2 days and was not eating much, and I had noticed a blister on her tongue and a couple …
Rude receptionist with a lack of care or concern.
The tablet wasn’t so great for filling out and a nurse kept holding the door open for other patients and just let my son run back there even though she saw me already chasing him and that happened at least 3 times but the other nurse …
Needed physical for work with blood work as well, Dr chowdhury was the most unprofessional individual I’ve encountered in any profession, very rude , asked for some paperwork when was presented to him he refused to see me and wouldn’t give …
Doctor is never available when you are sick, they want to make an appoinment a week away when patient is suffering a UTI. So you’re basically telling me to come in as a walk in? Well, no, she says, you’d have to wait a long time… Ugh… SO OVER this place. Looking for a new doctor today! Not first problem here either.
I’m very very happy with this place near our home. M and my wife came in with our two children and we both have exams and they were very patient and sweet to us and our kids. They gave my kids little toys to play with. Very sweet place.
I wish I could give zero stars! They have got my sister’s due date wrong TWICE and don’t even treat her for the things she was appointed for! They keep rescheduling her. …
Worst experience I’ve ever had at a doctors office. Once I left the waiting room to go get my vitals the nurse left and another nurse came in with a patient. Asked me what I was doing. I told her waiting for my nurse and she asked who it …
I’m already looking for a new family doctor. I’d write my complaints but the list is to long. However, upstairs Dr. Ramsey is the best but ur probably better off to going to his office and not the clinic. I’ve been unable to schedule …
I’ve been to this location before, I like it quite a bit but I recently tried to schedule an appointment for behavioral health. I’m not sure how to do it, there is not an option on menu, and had to call back. The operater laughed as she transfered my call and I found the process more difficult than I thought.
Service was great. But when I received the bill it said I only paid 20 for my copay. I paid 35 bucks. Either you fix my bill with the proper copay I paid or refund me back the 15 bucks. Nobody likes to be ripped off.
The doctors and staff are very helpful, compassionate and easy to set appointments online. A+++
Ok I had blood work done and doctor wanted to see me just 2 days after visit, but you charge for a return visit to just get test results. I should not have to pay $65 to be there 5 minutes to just get my test results. It should just be a follow up visit and not be charged.
If you need a OB GYN please pick Dr. Casselberry. She is amazing. You will love her. I have told all my friends and family about her. Most of my friends have OB GYN that they dont like. I told them come to North Shore and give Dr. …
Wonderful friendly staff. Doctor and nurses were attentive and kind with my 6 year old daughter and me. This was our first time at Northshore and I was very satisfied with the service. Thank you!
Northshore is the Worst healthcare provider I’ve ever seen, took blood test back in May Dr. Riveria still hasn’t reviewed my results. Northshore has had me on crestor for two years, asked for Chantix to quit smoking still have not got …
I just wanted to personally say thank you to Charlotte at northshore in lake station. She delivered my daughter in February 2017. She is an amazing, strong, and kind woman and I’m so thankful I got to meet her. I truly wish her the best of …
I have not been contacted after my test results for a follow up. It’s been over a week and I have left messages a few times and no one has reached back out. Very upset because I went for something that was very serious and I haven’t heard anything and I was told I would hear back that same day.No stars
Dr faiqa mohyuddin is my son pediatrician and she’s a very good doctor , I would recommend alot of mom’s bring there little one to see her, she’s an awesome Doctor to have!!
While waiting 45 min for dr. The entire peds staff is loud and laughing and extremely unprofessional. This is the 2 nd time in 2 months here and I got the same treatment with 2 different dr. I get you might be fine with being loud and think it is appropriate but its not
Great service very friendly and professional
Alfahel Saussan, MD….. Thank you for all you did today. This lovely loving Doctor listened respected and did everything possible for my son. I will recommend her to others. And if your seeing this Doc ur the best.
I’ve been having issues getting into the marine corps and needed a new radiology report and x-ray for a plate and screws in my ankle. They got exactly what I needed and the cost really adhered to my situation financially. I recommend them highly.
If I’m not waiting to be seen for two to three hours .once I get there…afterwards I set up a following appointment to see my doctor…get a date written on their card only to call in and it was never even in the system. So if its not …
Nurse practitioner Patenance in lake station is great, my wife, son and I all see her, but my complaint is I had xrays done 10 days ago with no follow up to what was found, was given a script, but no explanation on how or how long to take them. Nurse didn’t even take our temps.
I quit going there because it feels like an assembly line. But unfortunately my grandson still goes there and I’m truly confused what urgent care is for, the wait time is as bad as an emergency room. My gb went in to urgent care yesterday …
Dr. Faiqa Mohyuddin, MD pediatrician
A great pediatric doctor around very patient carrying and understanding. If you’re looking for a carrying and nurturing doctor for your children she is it
Everyone is always so nice and I love my doctor, Dr Caluag. He’s awesome!
I love it here! Paula is my midwife and she goes above and beyond to make sure her patients get the care they need . She does a great job from prenatal appointments and just regular care for women !
Dr. Alfahel is an amazing dr. At Northshore and we are so happy to have her back at the lake station office. I’ve been taking my girls to her since they where born ! Keep up the good work !
Great visit. The office worked with me when I went to the wrong office. The Dr. was thorough and listened to my concerns. …
They’ve been fast, responsive, and undoubtedly fixed and/or treated every issue I’ve had correctly. Almost every instance in which I’ve been there, however, in dealing with the doctors, nurses, and support staff specifically, not the …
My experience at North Shore was great. That was my first time coming the staff is very knowledgeable ,very
helpful did not mind helping gave me all type of resources and information that …
This place does not deserve any stars; there a bunch of bullies and pick and choose who they want to treat well. The doctors and nurse practitioner are condicending and rude. The male doctors suffer from inferior complexes. Napoleon …
Dr. Caluagha ( not sure if I spelled that right) is an amazing doctor. Very matter of fact, extremely helpful, and has genuine concern for his patient’s health. I’ve seen other doctor’s at Northshore and he is by far the best. I’m very happy with my visits with him. Most of the staff is very friendly.
Excellent experience, very helpful staff.
I felt like I was on an assembly line. Sara was in my room for 30 seconds. They made a big deal out of changing my appointment from a check up to a diabetic because I asked for medication refills. Seems like they want more appointments so they can collect more money. Not happy with them at all. 30 seconds in a room is not acceptable.
Dr. Alfahel is so very thorough and I REALLY appreciate her. She crosses her T’s and dots all her I’s. …
I don’t have insurance so i go here they have a sliding scale if needed. The main office and staff has always been friendly and helpful.The pharmacy is affordable. For me the wait time has been minimal.Also keep in mind i prefer Nurse …
Everyone I’ve encountered at North Shore has been very helpful and kind. From Dr. Thimothy at the Central Ave dental location, to Dr. Lemon the eye doctor, and the urgent care staff I was too sick to remember the names of. I have yet to come across anyone having a bad day or a bad attitude.
My last mammogram appointment was less than 20 minutes start to finish (I registered ahead from home); seriously, I’m talking from signing in to checking the time in the elevator on the way out. Amazing.😀 …
Dr. Alfahel has helped me since my babies were born, takes great care of them. When I have any questions she’s here to answer them. Wonderful person!
I absolutely love North shore health centers . I attend the one located in Hammond and lake station . Never had an issue whatsoever ! Always treated right with the nurses and doctors both for me and my children . Mary Ellis dealt with my …
Avoid this place – 2 issues in the past year
I waited over an hour past my appointment. Finally was put in a room, waited …
My 6 yo daughter felt comfortable with the optometrist. My daughter has Asperger’s and isn’t too Keen to new people. But this was one of the easiest appointments we have had to date.
I took my 11yr old daughter there for vaccinations. First the receptionist had ME call my insurance to see what’s covered. Am I mistaken but isn’t that her job!? Then we never saw a doctor, no one ever looked at my papers to see exactly …
Not sure about phone evaluations.
My last call was regarding not being able to taste food or drink.
Dr. Rivera sent me to get covid-19 test. I did, and it was negative.
My taste is better now, than it was. But it’s still somewhat of an issue.
Dr took his time talking with me. Didn’t feel rushed. Got all of my questions answered. The 2 receptionists up front really rock. They’re were very courteous and respectful with everyone. Even those that aren’t with them.
I always receive great care! Sometimes the wait is a little long but my actual visit is never shortened even if they are running behind. I especially like going to the clinic inside Merrillville High School!
Northshore in Lake Station In i had a great experience. My new primary Doctor
Patience Tieri Np is excellent with her patients ❤. She really cares about you and your health. …
Very friendly and highly professional 😊 …
Stuck with bill for urgent care visit, x-ray, and partial cast. Was told insurance covered visit and services(gave receptionist actual insurance card), did follow up call next day, then told insurance was not covered. Beware…..great …
I have been a patient at North Shore‘s in Lake Station, IN for several years now. All of my medical needs have been addressed and a proper and working care plan has been put into place. They have even been partial towards me even when I couldn’t pay right away. The doctor and nurse staff are always attentive to my needs.
I really like this place I even told my old man to go here very good doctors
Every time I go to this place the staff is inviting and professional. I have nothing bad to say about this location. It is a well oiled machine. Often all my needs can be completed at this location. I also enjoy the pay sliding scale for people like myself that does not have insurance.
Thank you Dr. Audrey Dawson and Shonda for your kindness and expertise! Shonda-I am so grateful for your help In selecting frames and colors. You have never steered me wrong. …
The staff was Gr8, but the doctor treated me as if I wasn’t worth sitting in his office. I waited 2 hours today, and when I finally got to see the doctor he only met with me for 30 seconds, and yes I counted. This was the most disrespectful visit ever!
They are unorganized with scheduling patients. Was unpleased waiting for some ultrasound results that had to be read by a specific dr. Was scheduled in merrillville and it got canceled, was scheduled in portage twice, they got canceled and …
“Patience” was by far the most unprofessional and rude provider I have ever had the misfortune of being scheduled with. First she brings in 2 students without asking my permission and then she kept overtalking me and not paying attention. …
Excellent service, for all your health needs! Staff very helpful and knowledgeable! Appointment s for example are very easy to get you in when needed.The best thing is the found my breast cancer and did get things moving in a hurry! Dental care great upto date equipment excellent service!!
My fiance has not ever had a good experience at a Dentists office, until we came here. Dr. Thimothy and her staff were kind, caring, and concerned. They went above and beyond to give him a great dental experience. We will be coming here for all of our dental needs.
I like the way everyone took care of my health needs. My first visit was last Thursday, Dr. Caluag sent me for blood work done on Friday, yesterday they made an appointment for today and I received my results along with a referral to an specialist. They move fast for their patients.
Just moved to Indiana & was having difficulty breathing. Although the receptionist stated urgent care hours were over & they were booked, the Triage Nurse still checked me in & had them seen me. I had an x-ray & some tests & was out in less …
The OB-GYN department is great! All the staff made me feel comfortable. They were knowledgeable and non-judgmental when answering my questions. The doctors are fantastic. I have seen Paula and Charlotte. They are both friendly professional …
My experience with the doctor was terrible!! He just mentioned what I had without telling me ANYTHING about it!! I was seen by the doctor about 5 minutes, then he was out the door!! I got more info about my condition from my family and …
I was unhappy with how my 1st visit went with my Dr. there. I felt like my visit was rushed and I felt like he didn’t even look over my file prior to meeting me. When i asked for a medication to help with my pain he offered to give me an …
I seen Dr. Alfahel since my baby was born at the Hammond location. I traveled all the way to Lake station to see her! She’s very caring and acknowledging about her patients. Very understanding!! We love her😊 …
Absolute worst service ever. Dr. Mac would not let me finish a sentence after asking what was going on. Was very condescending and rude. I could tell that she entered the exam room with preconceived notions after reviewing the medical …
My daughter went here to see Dr. Ramsey. She waited 3 1/2 hours before he saw her. All she needed was her test results. If you have an appointment to see him change doctors. Call in saying your there but stay home and wait 3 hours before heading up there or you will have to sit in your car.
I arrived at the clinic two days before Christmas very sick . The Doctor took very good care of me .He did what he could without extensive lab test. Was feeling pretty good by the next day with his care. I was told to follow up with my …
Last night visit was quick and not dreadful
The receptionist and nurse were both very nice.
The doctor was condescending and became visibly annoyed when I asked for …
I hate to give this location a bad review off of one or two people. However my ultrasound tech and front desk staff were not kind at all. They have this sign on the wall that says something about giving 120% to a coworker or patient in some …
I have been to North Shore twice. Both visits were for vision tests. I’ve always been treated professionally. Everyone is very helpful. The only room for improvement that I could give is with regards to scheduling. I called twice and left a voice message and receive no phone call back. Finally on my third call someone made it happen.
I’ve been seen at North Shore for the past five years for d iffrent reasons. This includes Primary care with two physicians and mental health for Deppression. Sadly one is the lowest score available to assign to North Shore.. After being …
The staff is always great, kind and helpful at this location. Paula Brandt and Dr. Ramsey are great, though you do have a couple hour wait to see Dr. Ramsey it’s worth it and he’s really kind. My kids see Dr. Lovell and she is super nice too. I highly recommend this location.
I can’t say enough about Dr. Lemmon (optician) and staff, at Northshore Health Center in Lake Station. I wish all of my professionals were as thorough and kind. I have been a patient of his for about 8 years and have had nothing but the …
The staff was awesome, caring, and knowledgeable.
Came back today (8/25/2020) for a tooth removal, the staff was awesome, they really did care about my health, looking forward to returning for future dental work.
My kids have one of the best doctors honestly ever Dr lavel ( probably spelled that wrong) but she will them together always plays with them talks to me and gives me so much info. My 1 year old had a bad stomach bug I called the office had …
I have been sick with a cough for 4 weeks now (previous history of bronchitis) , I went here on the 3rd where I was prescribed antibiotics. 11 days later I am still not better so I went back to urgent care and they refused to see me without …
The nurse who took me back was extremely rude I couldn’t walk bc I cracked my kneecap yet she still made me walk into the room. The dr told me to just go home and we will call me with the results and then walked out. My X-ray tech was amazing tho and helped me so much she deserves 5 stars
Took my daughter in to urgent care and got right in to see the doctor. The doctor was very kind and understanding to my daughter’s issue. She even took the time to give my daughter different ways to help with the issue without medication. It was a great experience!
I love everything about Northshore Health Centers to all the staff and cleanliness of facility, but the only problem I have is the wait time. I take a nap nearly every visit, it’s always an hour to an hour in a half wait time. One time I …
Helped me qualify for state insurance to use for my visit!
Well let’s see the new one in portage refused to give me PCOS testing and then told me after they agitated my mental health told me it wasn’t allowed back in their office, they discriminate and they lie.. I also have hippa violations they …
Friendly staff here. The doctors are kind and listen to what you have to say. The wait is usually quite long though. Each time i go, even with an appointment , i usually end up waiting at least an hour before I’m even called to the back …
Everyone is so nice they care about people they understand the risk of the covid pandemic and that I appreciate when you’re sick wearing a mask for your visit could save your life be aware of that it’s nothing against them it’s for your safety could not ask for better service thank you northshore
I love northshore and will continue going there as both my kids have went there and I absolutely love Dr. Lovell but this last telehealth appointment my hippa rights were violated not by the doctor but by someone there. Thats why this visit …
1st person for urgent care tonight. Staff up front was very nice. Medical staff was polite and helpful getting me in and out quickly while addressing my needs. Left facility at 5:20pm and went straight to CVS to get script that was being …
I’ve had two appointments cancelled on me. When they were going to cancel my 3rd one I asked if I could go to a different location or another provider, I was told my doctor would be in. My appointment today was at 11:25AM and they called be …
Hello! I went in with no app. With my foster children. Staff was very friendly reassured
Me that she would get us in as soon a possible, and did just that. …
I have been taking my twins to this office to see Dr. Lovell for the past 18 months of their lives. She has never disappointed us, extremely patient, always answers my questions and my twins adore her. Her nurses are always amazing and help …
They made us make an appointment just to have 1 vaccine. The practitioner came in the room didn’t ask us any questions, listened to my daughters lungs and left. So she was in the room less than 2 minutes..i paid $25 for a copay and they’re …
So I’ve worn glasses/contacts most of my life, and I’ve been to all different places for my vision, but never had an experience like today. …
(Lake station location) The staff is nice , that’s about it. You could be bleeding out of your eyes and they will make you wait weeks for results and then tell you nothing is wrong with you. This place gives you a complete run around. Never had such horrible medical service in my life.
I have been coming here for 2 years. Everyone is nice and very polite and welcoming. Unfortunately that doesn’t make up for the many mistakes that have been made by each different departments from my personal experiences, and more so the …
Every trained professional I’ve encountered through my experiences with Northshore have all been the best I’ve ever seen! Thankful for such a great family through them and for such great services. They’re front desk staff are all pretty great too.
I was seen shortly after I arrived. My doctor was just fine – he diagnosed my problem and prescribed medication which I received from the Center’s pharmacy. It was a positive experience.
The nurse who assisted me does not have any bedside manners! What is this place??
I enjoy bringing my children here. The wait times in the rooms are normally short and the nurses and staff are very friendly. Dr. Lovell is down to earth and truly cares about her patients well being!
Dr Lemon and his assistant were very courteous and very very helpful! Even went above and beyond to help me with choosing a new pair of glasses. Thank you so much!
Have seen quite a bit of improvement over the years since I started coming here in regards to patient care. Easy to get appointments, staff is professional and courteous. Only main thing for me is appointments barely last 15 minutes. Just …
The Nurses were awesome to me and very helpful!! But my experience with Dr. Rivera was not a very pleasant one, however. He did not speak to me much and interrupted every time I tried speaking to him. How do you fully help your patient if …
Dr. Ramsey is the best Dr. I have ever had! I’ve been seeing him for 20+ years & always have had a great experience with him. He’s thorough, & listens, explains, & takes time with his patients. He is very understanding & just a wonderful man!
My experience was great. My appointment was on time and the staff was very friendly and professional during check-in and during the medical service. Outstanding job.
I truly appreciate the staff here. They are friendly, and the doctor spoke to my daughter and I with respect. I also love the convenience of having different practices in one building.
Dr. Ramsey is awesome! However, the wait time to see him is unacceptable. Northshore needs a better system for checking you in. They request you text to check in from the car, my appointment time was at 11:30am I checked in at 11:15am and wasn’t called to come inside until 12:45pm…
Dr. Ramsey is a great doctor and went all out to make sure the issue I had was under control. He is very caring and is a great factory of information! Paula Brandt was very kind to me, and Dr. Caluha (spelling) is great as well. From the techs to the doctors, everybody makes a grand difference.
I show up when they open at 8. They tell me a Dr can’t see me till 9 and I’m the only person there. 3 women were behind the counter still in their streets clothes were just talking for 30 min. Then the lady behind the counter tells me I …
The staff is respectful, helpful and courteous. The dentists are incredibly skilled at their profession. I had two extremely difficult extractions that my dentist, Dr. Thimothy, with superb skill. removed after a lengthy and difficult …
Lake Station on time, xray was prompt. Good Service
Don’t expect to ever be seen anywhere near your appointment time. They have no regard for the appointment time THEY set in place.
Love my doctor. But this office takes forever to respond to you. Or they leave you on hold for hours till they are closed then you can’t reach anyone. I’ve gone 2 weeks now without a call back from my doctor or her nurses. I understand this …
Typically three quarters of the staff are great people, nurses, and doctors. A good portion of my visits are quick, and usually, we have a through explanation of anything going on with the health of anyone in our family. However, I am …
I highly recommend this center. The doctors are well experienced and the staff is very friendly and helpful.
Came to the waiting room, called me on time. Staff was friendly. An in and out process would definitely recommend…
Great experience!! She was very knowledgeable and sincere. She was a great help!!
I’m a nurse who hasn’t been good at self-care for 2+ years. I love that this org offers every service needed. It’s simply a matter of scheduling.
I’ve seen an NP, had a mammo and blood work and everyone I have been in contact with is nice and helpful. Switching to the dentist now 🙂
The staff at LaPorte Medical were amazing! EVERYONE was so nice and helpful. They also were fun to talk to! I feel I have received the best care! Dr Fumo was very patient and explained what to expect. All the nurses were wonderful, in …
I’ve been sick for over a year and they have tested me for all sorts of symptoms but have run out of things to test. The last time they basically gave up, and said that they don’t know. I have to find a real doctor soon.
I know some people may think “NorthShore health centers can’t be all that great”. But let me tell you, they ARE! I’ve only ever dealt with the Portage, Merrillville and Lake Station IN offices, but with my experiences at these offices, I …
All for nothing. They were late for the appointment called 3 times to say they’d be calling and then they said they’d send in a script but nothing was sent in I called after several hours to ask when they’d be sending it in and they didn’t …
It doesn’t matter which center you go to, they’re all jokes. The left hand doesn’t know what the right hand is doing. Lost orders, long call times and reps who have no idea what to do or where to look in your chart. Good luck.
THIS IS A TERRIBLE,UNORGANIZED, USELESS NURSES/DOCTORS PLACE. I go to get my glasses and I’m told it’s a two week wait, I called the date two weeks arrived and was told my glasses still weren’t in that’s OK I understand shipping and delays. …
They are a good group of health care professionals!
Never a bad experience.
Disorganized, unprofessional. My wife had a spine fracture and the doctors there did the wrong xray, wrote the wrong MRI order, and delayed her care as her condition worsened. Yes, theyre subsidized and cheap, but so is the care you will …
Love the employees doctors and nurses. Everybody’s very helpful and patient and understanding
He was nice and friendly. And was very understanding and took time to listen to me.
As a health provider myself, it makes me so upset that a health care facility can deny someone care just because they think they might have Covid. As a health care provider you should know Standard precaution as well as still provide care …
I was pleasantly surprised when i didn’t have to wait too long to see the doctor. I was in within 10 to 15 minutes. When i seen the doctor, they were concerned with my health and they prescribed the medication i needed. It was a good experience and i would recommend this clinic for your medical situations.
Appointment time not kept, waiting over 3 hours for a 10 minute consult with my doctor. This is not normal for them but it was irritating especially when in pain in low back, hip, and leg.
This revew is strictly for the chiropractic area. If you have insurance go else where. You will pay more than paying by cash and she will charge you double if she can. You go to another chiropractor and get table massage, tense unit and …
I always get full attention great care when I called to make my appointments excellent customer service people are always grateful and the doctors are prompt and nurses are on top of things they’re the best I only go to North Shore
I felt rushed in my visit, the NP just kept talking over me. I never even received my X-ray that I went in there for. She wasn’t even informed on anything about me, had to tell her about my high blood pressure test that morning at their clinic. Never had a experience like that, felt like I called off work for nothing
*update 12/18/22
In response to Northshore’s response to this review, I called and left a voicemail for someone in admin named Rachel Green on Wednesday. I have yet to get a …
Our overall experience has been great. My mom and I started coming here about 3 months ago and we are on the right path to bettering her health. The staff have been great and professional every visit.
The Nurse are so bad there attitude are horrible downstairs they call you in for your appointment and never come to the door and get a attitude with you. If you don’t like what you’re doing find something else. Please get better it’s a nice place just need better nurses
I have never experienced such unprofessional behavior from nurses who is supposed to help people. Anyway this appointment had been made a month in advance cause I take my health seriously but I wasn’t given any specific instructions for …
The staff at the facility in Lake Station IN, have been wonderful! Courteous, attentive to my questions and kind! Very professional! I’ve been going there for several years now and I have to mention that Lori, who works in the main lobby, …