Tried making a doctors appt on April 30 as a new patient because I was really sick. I thought a family practice would be good so I could use … See more
I have to agree with the other reviews here. This place is awful. The receptionist staff are rude and incompetent. Dr. Bedi was the only redeeming quality about the practice. Now that Dr. Bedi is gone, I will be changing my PCP ASAP.
The office staff is rude and the office manager is totally disrespectful. The only saving grace is the Doctor’s and PAs! If they got a new office manager that actually had compassion this place would be way better!
Wonderful doctors and PAs who always have the time and patience for questions. A great desk staff that goes beyond their duties to be helpful and sympathetic.
The service here is terrible. They change their pricing for a doctors visit every time you go there and they said they have every right to charge different prices just for a doctors visit based on the conversation between you and the doctor. That is completely SHADY and I am changing my PCP immediately!
Drove 45 minutes only to find out Dr. Beltz who I was scheduled with was out of office. Nobody called me or sent any correspondence to me at all on this. Will not be returning.
Nothing shady or weird about this place. Really don’t know where some of these reviews are coming from. I literally overheard the front office staff helping an elderly woman get her much needed medication paid for and filled to a pharmacy …
I have been coming to this Practice for over 10 years and have never had any issue that with good conversation skills could not be resolved. This is a challenging time for providers and Insurance companies. I have had good luck with this practice and Kate the Nurse Practitioner.
I agree with the negative reviews. Unfriendly front office people. I feel like I am not welcomed there and more of a burden, when I am part of the reason why they have a job there. My doctor is good, the rest is terrible.
This practice gave me some of the worst customer service I have ever experienced. I scheduled an appointment over the phone and they asked for my health insurance information. They said they accepted my health insurance and invited me in. I …
I’ve been a patient since 2005 and have nothing but nice things to say about everyone there. They’re carrying and loyal to their patients and I wouldn’t go anywhere else. Doctor Beltz is like family.
Honestly the worst doctors office ever! You expect the receptionists at a doctors office to hate their jobs but boy do the ones at This office take the cake. Not only that but the doctors have zero sense of urgency, are more aloof with …
I totally agree with the negative reviews! Customer service is worst, those front desk women are unfriendly! But I’m done now going to this office: Called for an appointment, got one for next day (had some pain), I arrived there 10 min late …
Dr Beltz and staff are truly amazing. They are prompt and considerate of your needs. Dr. Beltz has been a god send for my wife and her many longterm health issues. She was willing to take over my wifes many issues with care and compassion. …
TLDR – Good doctors who know what they’re doing, but overly bureaucratic procedures, not willing to go the extra mile, doesn’t carry routine vaccines, and nickel and dimes you to death. …
The staff is comforting and Katherine Kranz PA is amazing! She is understanding, compassionate, great bedside manner, extremely knowledgeable and overall a wonderful person. I would highly recommend it office for all your health care needs.
I’ve been coming here for years and have been nothing short of 100% satisfied with the medical care Kate and, previously, Dr. Syron have provided me. There does seem to be a bit of front office turnover and sometimes that shows in …
Doctors are great. The problem is that when I was prescribed two medications that I needed, the medical assistants/ individuals at the front desk did not tell me what to do with my prescription. I had to call again and sort it out. …
I am so very appreciative of the excellent care and concern I receive from this medical practice and I have been coming here for a few years now. Dr. Pawlowski is my primary care physician and is incredibly knowledgable. He takes the time …
By far the worst doctor’s office I’ve ever been to. I have been a patient for 15 years (although I’m not sure why). I had a 4:00 physical scheduled – which I waited two months for. I waited in my car for 10 minutes, and entered 5 minutes …
Would put negative stars — tried to set up a follow-up appointment after ER visit over weekend (still having symptoms), and was told that the earliest available with any doctor is in 6 weeks?? Will be changing my primary care…
CUSTOMER SERVICE IS TERRIBLE. THE LADIES THAT ANSWER THE PHONE ARE JUST PLAIN MISERABLE. THEY DO WHATEVER THEY CAN TO KEEP YOU FROM COMMING INTO THE OFFICE TO SEE YOUR DOCTOR BECAUSE EVERY SYMTOM IS COVID COVID COVID COVID COVID COVID …
Unbelievable that after a full year of being at this office with the same insurance now all of a sudden they can’t see me. Ironically its as soon as I found out I was pregnant and just wanted to see if everything was ok. No issues until I …
I used to love my doctor here. Recently they stopped all refills until I was seen again without notice. In addition, I arrived 11 minutes late and because I was over 10 minutes late, I was a no show. I suppose that they have too many …
The most rude staff in the front that you can imagine some tall lady there thinks she owns the place like they’re the only doctors office in Oakland County however the staff in the back were great my doctor was also very kind and concerned …
Doctor David Britney is my favorite doctor. Does doctor ever. Great staff. I’ve been going there for over 20 years. Thank you for the great service.
Horrible……
I’m afraid I have to agree with the other negative reviews here… this place is SHADY
Have been going here for many years. Always great in all respects!
I’ve honestly never have had a problem with anyone at the front desk like so many people are saying.
The receptionists are rude and just horid ppl. And the docs are never available, can’t wait to change my PCP
I have to agree with the other reviews here. This place is awful. The receptionist staff are rude and incompetent. Dr. Bedi was the only redeeming quality about the practice. Now that Dr. Bedi is gone, I will be changing my PCP ASAP.
These bad reviews really do matchup with the service tbh. Don’t recommend coming here at all.
I’ve been coming here for a couple of years and have seen a few different doctors & PA’s. All of the staff have been wonderful!
you guys do a great job at driving patients away. Congrats
The office staff is rude and the office manager is totally disrespectful. The only saving grace is the Doctor’s and PAs! If they got a new office manager that actually had compassion this place would be way better!
My Mother age 91 is a patient of Dr. Syron and has been receiving very good care.
I recently became a patient and have been very happy.
Wonderful doctors and PAs who always have the time and patience for questions. A great desk staff that goes beyond their duties to be helpful and sympathetic.
The service here is terrible. They change their pricing for a doctors visit every time you go there and they said they have every right to charge different prices just for a doctors visit based on the conversation between you and the doctor. That is completely SHADY and I am changing my PCP immediately!
Drove 45 minutes only to find out Dr. Beltz who I was scheduled with was out of office. Nobody called me or sent any correspondence to me at all on this. Will not be returning.
Nothing shady or weird about this place. Really don’t know where some of these reviews are coming from. I literally overheard the front office staff helping an elderly woman get her much needed medication paid for and filled to a pharmacy …
I have been coming to this Practice for over 10 years and have never had any issue that with good conversation skills could not be resolved. This is a challenging time for providers and Insurance companies. I have had good luck with this practice and Kate the Nurse Practitioner.
I agree with the negative reviews. Unfriendly front office people. I feel like I am not welcomed there and more of a burden, when I am part of the reason why they have a job there. My doctor is good, the rest is terrible.
This practice gave me some of the worst customer service I have ever experienced. I scheduled an appointment over the phone and they asked for my health insurance information. They said they accepted my health insurance and invited me in. I …
I’ve been a patient since 2005 and have nothing but nice things to say about everyone there. They’re carrying and loyal to their patients and I wouldn’t go anywhere else. Doctor Beltz is like family.
Great service! Sophie was very kind and professional. Dr. Ausi prescribed the meds to hello me get better quickly.
Honestly the worst doctors office ever! You expect the receptionists at a doctors office to hate their jobs but boy do the ones at This office take the cake. Not only that but the doctors have zero sense of urgency, are more aloof with …
I totally agree with the negative reviews! Customer service is worst, those front desk women are unfriendly! But I’m done now going to this office: Called for an appointment, got one for next day (had some pain), I arrived there 10 min late …
Dr Beltz and staff are truly amazing. They are prompt and considerate of your needs. Dr. Beltz has been a god send for my wife and her many longterm health issues. She was willing to take over my wifes many issues with care and compassion. …
TLDR – Good doctors who know what they’re doing, but overly bureaucratic procedures, not willing to go the extra mile, doesn’t carry routine vaccines, and nickel and dimes you to death. …
The staff is comforting and Katherine Kranz PA is amazing! She is understanding, compassionate, great bedside manner, extremely knowledgeable and overall a wonderful person. I would highly recommend it office for all your health care needs.
I’ve been coming here for years and have been nothing short of 100% satisfied with the medical care Kate and, previously, Dr. Syron have provided me. There does seem to be a bit of front office turnover and sometimes that shows in …
Doctors are great. The problem is that when I was prescribed two medications that I needed, the medical assistants/ individuals at the front desk did not tell me what to do with my prescription. I had to call again and sort it out. …
I am so very appreciative of the excellent care and concern I receive from this medical practice and I have been coming here for a few years now. Dr. Pawlowski is my primary care physician and is incredibly knowledgable. He takes the time …
Best place been with them over 14 years dr Kate is the best and brittany as well
Troy Family Practice is an all around great office! I transferred care here about 18 months ago and I have been seeing PA Brittany David. …
By far the worst doctor’s office I’ve ever been to. I have been a patient for 15 years (although I’m not sure why). I had a 4:00 physical scheduled – which I waited two months for. I waited in my car for 10 minutes, and entered 5 minutes …
Would put negative stars — tried to set up a follow-up appointment after ER visit over weekend (still having symptoms), and was told that the earliest available with any doctor is in 6 weeks?? Will be changing my primary care…
CUSTOMER SERVICE IS TERRIBLE. THE LADIES THAT ANSWER THE PHONE ARE JUST PLAIN MISERABLE. THEY DO WHATEVER THEY CAN TO KEEP YOU FROM COMMING INTO THE OFFICE TO SEE YOUR DOCTOR BECAUSE EVERY SYMTOM IS COVID COVID COVID COVID COVID COVID …
Unbelievable that after a full year of being at this office with the same insurance now all of a sudden they can’t see me. Ironically its as soon as I found out I was pregnant and just wanted to see if everything was ok. No issues until I …
I used to love my doctor here. Recently they stopped all refills until I was seen again without notice. In addition, I arrived 11 minutes late and because I was over 10 minutes late, I was a no show. I suppose that they have too many …
The most rude staff in the front that you can imagine some tall lady there thinks she owns the place like they’re the only doctors office in Oakland County however the staff in the back were great my doctor was also very kind and concerned …
Front office is extremely rude. Like they are doing me a favor by scheduling me. …