The male nurse thinks he knows everything and he knows nothing it January 11th at 2:53pm and my wife is in room 28 really this nurse made it a 0 on review
3 hour wait ….very rude staff .They schedule to many people in one day and don’t have the no one to help these people. I would recommend going somewhere else.
worst hospital I been to in my life !!!!!😡😡😡 needs to be shut down they need to hire more people at a faster speed !!!!!! Not those jack asses they have in there now !! They all need to be fired sick bastards …
The ER staff saved my friend from bleeding to death !! Extremely through on all medical test and exams. Unfortunately the discovered my friend has cancer 🙁 🙁
Absolutely the worst hospital I have ever visited, every part of the staff was extremely rude, refused communication, and over all hateful towards my girlfriend
I really don’t understand why anyone would come here. The only thing they care about is getting your money!! Hands-down the worst medical facility in Mobile!! I wouldn’t bring my dog here!! They will let you die!!!
Spring Hill hospital isn’t how it use to be this was one of the best hospitals in Alabama the nurses and doctors have bad attitudes I hated my last visit hopefully they will train the staff to treat people better
The most nastiest place I’ve ever been they have terrible service I would not even give them one star they rush you out the hospital so they don’t have to do any work there custodians walk around all day with there carts and nothing …
Service was rushed. No hospitality what so ever, ran test and the next thing I know there bring paperwork telling me it was kidney stones and to drink water and take my inflammatory pills.
I was having an anxiety attack and I kept telling them the same thing over and over then a woman came in telling me that my bill was 300.00 and that I need to pay now which sent me into another panic attack because I didn’t have it at the …
Absolutely the worst place I’ve ever had to visit. Was in a horrible car wreck and broke my C2. I laid in a bed for 7 hours before someone put me in a room. The staff was rude and unwilling to help, I am appalled at the care that was provided and will rather die than go here again!!! Terrible!!!
Horrible service… Went in Friday they said to come back if it was worse. I have a history of GI problems they gave me a bag of fluids and sent me home. I had a procedure 2 1/2 weeks ago and lost 20 lbs and still can’t keep nothing down.
Be careful parking here. Car was in lot for appointment, someone hit car and left. Springhill was of no assistance. This is a huge facility and they should be more concerned about their customers.
Worst hospital ever!!! I waited for 4 hours & still didn’t get diagnosed right. The nurses are VERY rude! I have NEVER been to a hospital so horrible! I’m very upset with this hospital! They need to be restaffed ASAP before it gets shut down
One of the worse places they don’t treat medical emergencies serious came in there 5 times the staff says omg this guy again very rude disrespectful doctors spend 5 min with you do blood work and send you your way had heart skips with major pain all they did was put me in a waiting room
They don’t comply with the governors visitation allowing 1 visitor at a time. There are patients that will not thrive as long as they restrict visiting.
Thank God for nurse Gail Shamburger on the third floor for takeing such good care of my family members although the task wasnt easy because my nephew is autisic and his mother suffers with dementia but she took good care of them inspite of all that not to mention the physical problems they were having.
I came in Thursday night which was the 6 of January 2021because I had an abscess under my right arm the lady at the front desk td them it was on my right breast which was wrong the nurse who seen me drained it but did feel it so she left me …
The registration staff, triage nurse, physician, staff nurse, Dr. Simms and the young lady from CT have been wonderful. Thank God for such compassionate care.
Waiting here with my wife for 4 hours in the waiting room. ANGEL in triage is very very RUDE to me. Do not go here. Much better experience at Mobile Infirmary. Staff is very rude here. THEY PLAY TO MUCH.
Don’t waste your time at this hospital! You can tell they don’t give a rip about their patients and they are rude. My daughter tried to call tonight about some blood work that was supposedly taken last night and the nurse hung up on her!
They take for ever I been waiting since 5am and it’s now 7am literally it’s nobody here but me waiting the floor is a mess chairs haven’t been clean the staffs don’t gaf about you or how your feeling I’ll never go back ever again
Very well organized very quick. Only complaint is that there is no signs as to where to go except right in front of the building. Stopped a security person to ask where to go …
I will not go back to my cancer doctor, it’s a shame that the Patiences Have to park out by Dauphin Street While 13 doctors are parked up front that could be used for handicapped
Will never go back again the staff has attitude issues no sympathy for sick people from check in to check out I actually left went to another hospital for care the best thing I did so please be ware foot up the butt Bandaid and out the door …
This is the laziest and most slowest hospital in the gulf coast I got there at 11:19 pm and left at 4:07 am we were the last patients at 1:30am and still had us waiting piss poor pathetic. Go wait elsewhere
The staff was wonderful and extremely comforting. The registration process was quick and easy. I was in and out within 30 minutes(including the 15 min hold time).
Nurses and doctors all the staff was friendly and informative. Helpful under a stressful time. I’m glad that I chose spring hill medical center for my health care needs.
I was admitted because of my own self I admit that the first night theale nurse was excellent, after that not a shift not a nurse not a worker, oh except the lady they sent to takey blood since the pit 2 Ivs iny arms so she had to find a …
They treated a good friend of mine like dirt. He had fallen and hit his head and he asked two times how much longer of a wait before they would see him and then they asked him to leave. Insisted. I was asleep and he had to walk 14 miles home.
I am a patient at Spring Hill medical center. I have to admit this place made me feel so homey and comfortable that I wanted to let everyone know that they deserves all the props especially nurses Heather the most understanding and patience …
Er Doctor was very harsh bc I was there for emergency reasons bc of chronic pain due to back injury, I hadn’t ask for narcotics at all all he had to say is were not your drug dealer and that was very disturbing, I only was concerned about …
Couldn’t ask for a better vaccine experience. Quickly in and out, easy instructions, friendly employees, clean rooms, and spacious recovery waiting areas.
I thank God for these Drs i die i jump out my work truck and Flatline. And God use these great man and woman to put stent in and still was not coming back to life God moving in them not to give up on me eFreezing processn that had to …
the doctor was kind but triage and the nurses ignored me completely basically. i asked for some medicine for the pain i was in and they never even came back with something as simple as ibuprofen.
I just wanted to chime in and also send my thanks for the vaccination. Even though there were more people than I expected, the line moved fast. And, I hardly even felt the needle.
I went in there today with what I thought was a heart attack or something worse. They saw me right away and ALL of the doctors and nurses were sympathetic and helpful. The doctor gave me something to calm me down and it solved all of my issues.
Just received dose #1 of the COVID vaccine. Springhill gets an A+ for organization and efficiency in this entire process!!! It is nice to see something run so well 🙂
I had the worst experience in a hospital ever. Was treated like some druggie looking for pain meds. I was hurting in my lower right side and they said it was a gastro flu. This is bull. I hope the doctor on call last night will receive some bed side manner courses.
I went to the ER due to severe fire ant bites the staff from the receptionist, triage nurse, the ladies from x-ray, nurses & doctor were kind, nice, friendly. Couldn’t ask for better treatment was in & out within 3 hours.
The Covid19 Vaccine clinic is a well oiled machine. It was easy to get an appointment, and the only wait was the required 15 minute observation period.
I was a little skeptical after reading all the bad reviews before my outpatient surgery on yesterday. However, the staff that assisted me was awesome! They catered to my needs and made sure I was very comfortable.
Dr. Babcock was pissed he had to treat my family member for pain on a sunday in his own words ( if an pain clinic Dr. did not have to work on sunday why should he have to treat my family ) I think no i know iwill let my self Die before i go …
I am highly disappointed in this facility. I spent hours here with my husband and we were treated like dirt and highly profiled based upon our looks and lack of insurance. The restrooms were nasty, the staff was rude, not to mention the …
outpatient surgery performed. Everyone was extremely nice from the receptionist, the nurse, the nurse in recovery and the gentleman that wheeled me out. I am very pleased at the medical treatment that I received. I will use this medical facility again.
My grandfather is dying of cancer, and they didn’t even tell him his breakfast was ready and everything was melted. He can’t get out of the bed without falling and no one has helped him get a shower. He’s been here 3 days and has been fed 2 times.
Came in with my dad because his pd line for dialysis burst and we sat in the waiting room for 3 hours!!! When concerns about infection came up the staff acted as if it wasn’t a big deal!!! On top of that they didn’t even really know how to …
My 97 year old client was taken in for medical treatment. Received quality professional care by the EMS team, ER-RN Nurse Elaine and ER Dr. Michael Binder. Awesome patient care and top notch diagnosis and treatment.
Had a real pleasant experience at Springhill the other day. The staff and doctor were very helpful and nice. Thank you for taking such good care of my daughter while she was sick.
The staff is wonderful. The nurse LaShonda, the care taker Antoinisha Knight, and the dietary aide Joshua where very professional, friendly, and patient. I would recommend them to anyone. They are extremely wonderful with elderly patients as well.
This is a very uncaring hospital !!! I took my daughter there unable to walk unable to sit up, told them what had happened and they gave her a pain shot ” Treat em and Street em” I was crying almost in hysterics when they said they were …
I went in with severe pain in left side. 5 hours later I left knowing nothing more than when I walked in. All they check for was a kidney stone. There was not one so they just sent me on my way. I ended up going to urgent care and found …
Stop making black people look worse than we already do. Springhill is a wonderful place in the midst of tragedy. I strongly recommend anyone to choose this hospital over Providence, Mobile Infirmary especially, and USA Children and Women’s …
The heart Cath doctors and nurses were excellent. They are the reason I gave them 3 stars, i would have gave them 5 stars, but the nurses on the 4th floor were angry and bad attitudes the Care tech Saturday even slammed the door.
Caint say much on the Doc.They did good but nurse staff sucked.No communication was clumsy rude dropped numerous things talked like she was red bulled up .Saw numerous other problems with other paittiants and privacy was none.Seen better …
My sister and I were seen in the ER. The staff was patient, thorough and informative. Brittany J was especially wonderful, ensuring that my sister and I were well taken care of. Thank you!
ABSOLUTELY WORSE HOSPITAL EVER!!!. rought my daughter in for coughing up blood was unsure if it was from a mild nose bleed and she had a sore throat. Waited over a hour for a 5 minute test and never acted like they was concerned about …
Special Thanks be to God for prayers answered!
My wife went in for major surgery and the staff was wonderfull! Thank you Darla, Renee,Marla, Dr. Rowe and Dr. Tyler and the rest… you guys are great!! …
Not that you have much of a choice here in the city of Mobile, but this is one of the worst hospitals. I transport of my father for acute pancreatitis and possibly other medical issues, however we are going on for hours waiting to even see …
From Louisiana was visitin. I took a very hard fall on my back. Next day went to this scam of a hosiptal. Had to walk a very long way to the door. I could not stand up strait or walk hardly at all. Waited 45 mins be4 a xray in pain. Then …
Came in for Covid Vaccine. Everyone involved in process that I came in contact with was beyond professional and nice. Very streamlined process, from walking in to walking out ( including the 15 minute observation time) 30 minutes
We went to Springhill Hospital emergency room: After waiting literally hours and hours, we still had not seen a doctor or nurse. Finally just gave up out of exhaustion… and they refused to refund the copay. . A nightmare of slowness.
I was in the emergency room because of kidney pain. Once they got my iv in they did not come in to check on me until my fiance told them i was still feeling neasous. They gave me more zofean and then left. We arrived there at 4 pm and i …
The outpatient is very slow. Be prepared to wait hours just to give a blood sample for surgery the next week. They schedule to many people in one day and don’t have the faculty or facility to help these people. I would recommend going somewhere else.
I am going out of my way to leave a review because people need to hear this. If you are in an emergency don’t go to this hospital. In essence, I spent 3000 dollars and the doctors here can’t even fix a nosebleed. The staff is ignorant when …
Not happy. After waiting for almost 2 hours the Doctor barely gave me the time of day. Couldn’t even ask her questions or anything she was in the room for no more than 5 minutes tops. they were very rude and unprofessional. Then had to wait another hour just for them to discharge me.. still with no help. very disappointing.
I sat in a room and waited for someone to answer the nurses page after ringing it 15 separate times. I watch one nutse sat at the desk and ate ice and the other one stood there a cut up slips of paper. I stop a guy in the hall and asked if …
Horrible surgeons who couldn’t complete my father’s surgery and had to call another surgeon to fix their mistakes. He was then thrown into a room to recover, and told that he needs to be self aware of when alarms go off while on morphine to let the nurses know since they “cant monitor him.”
I went to the emergency room in December and was taken such good care of by everyone there. Short wait time from check in to diagnosis. A huge shout out to Paul Tomlinson and his staff. I was so sick and they worked diligently to make me feel better quickly. 💯 …
They do not care about their patients. I was on the phone with them and I had questions about my insurance and all the lady managed to do was confuse me even more and dismiss me like I wasn’t worth her time. I am highly disappointed and …
WORST HOSPITAL EXPERIENCE!!
My 63 year old father had a total posterior hip replacement Jun. 2016. After 36 hours post op (maybe) Springhill hospital discharged him without notifying my …
I was in hospital for 13 days. I was so pleased with all the staff. Everyone from housekeeping, food staff, nurses, aids could not have been any sweeter. Everything single person who took care of me was great. Very professional.
Absolutely Amazing Experience! Mother Baby Department Rock! Thanks to RN Ashlee and the others for making my stay awesome. I highly recommend this hospital! Also, I want to thank the entire team that helped with my c-section. Thank you all ❤
The hospital’s system went down on July 7th. It is still not up. This is also affecting the staff’s paychecks. I must say, that with all they are going through, they are still trying to help patients. I think they deserve a little patience. …
This is the WORST HOSPITAL EVER!!! I Went in the ER at 7:10 for covid -19 test only 2 plp in the waiting area after I checked in 20 plp after me was seen and called to the back before me, so I goes to the desk twice to find out why my name …
My husband has had two surgeries in a month and because of covid 19 you’re not allowed in. My problem is this first surgery, no one called to tell he had been in surgery. Second, doctor had an emergency to tend to but not one nurse in …
Staff was excellent until today. I was released two hours ago and yet still sitting in the room waiting for my paperwork while the nurse says she’ll get to it. It wouldn’t be so bad had she not known I was sick to my stomach. I can’t even go take anything for it because I’m confined to this room until I get my paperwork.
My husband, Gary, and I are from a small town close to Birmingham and were vacationing on Dauphin Island. On July 3, my husband collapsed and quit breathing while we on the beach. We were transported by ambulance to Springhill Medical …
I went to Springhill Medical Center on 2/28/2019 after taking a fall down a flight of stairs. I had x-rays done and the doctor told me I had a partially fractured hip before telling me I could leave. I then asked another doctor about the …
The nurses and Doctors and Healthcare professionals are very nice, jovial, professional, and pleasant. The asinine policy of making care givers/ Family members wait in the hot asphalt parking lot for hours on end is beyond unbelievable! …
No way possible to rate this facility above a 1 unless you’re white. They are beyond Bias (racist) and VERY much distasteful. Staff is out-right rude, don’t speak,smile, aren’t courteous, unless you’re white. White girl comes in behind me, …
I was admired for pancreatitis. I was in severe pain! A female Dr. Came in and I was crying and I ask could I have something for pain. She said, IM NOT GIVING YOU ANY NARCOTICS!! I said Ma’am I am hurting really bad!! She walked out. I went …
The worst hospital I have ever been to in my life. All the staff are rude and not the least bit friendly, how they are hired I have no idea. My husband left being as bad off as he was upon arrival. The doctor was condescending. If you have …
Had to wait 3 hours just to be seen. Went to the back finally waited about another 2 hours. By then I was in more pain in my legs and back. The nurse and doctor ignored all of that to claim it was heart burn I was having. The doctor was …
Sub-Par, negligent ER health care! Spent half the day on Monday in the SMC ER when my mother was brought in after unexpectedly fainting at home…ER doctor came in, and stood over my mother asking questions, but never introduced himself …
Choose this hospital for radical hyst. Was there four days and only received pain meds was when a family member was there to track down the nurses. When I was alone, I would buzz the nurse at the appropriate times and meds would be an hour …
I am so impressed with the quality service, friendly employees, and efficiently run vaccine clinic/distribution. I have spoken to many people about the care I received while getting my Covid 19 vaccine. Thank you Spring Hill Medical!
I had a lower lumbar decompression done this past Wednesday (2/21/18) this surgery was done by Dr Tyler, to me he is the best neurosurgeon in the mobile area. My visit there during the whole procedure was excellent. My thanks to my …
Went in for bypass and valve replacement. 30 day later had a leak and almost died. Blacked out in my bedroom. When I woke I called 911. Then 2 more open heart surgeries. 3 in 33 days. Sternum cracked open twice. Shopping malpractice attorney now. Anyone have recommendations?
The ER nurse by the name of Jennifer was extremely rude showed no kind of compassion for the pain I was in. She actually caught an extremely rude attitude and became very cocky letting me know it’s and ER she did her job my discharge papers …
My name is Racheal I can honestly say from the bottom of my heart that I had a really good experience I just had surgery yesterday on a really huge cyst that I have been dealing for years I went the ER yesterday morning cause I was in …
I wish there were an option for ZERO stars because one star is still to high of a rating to give this sorry excuse of a hospital. My partner was brought in by ambulance, immediately put in a room but got NO attention what so ever for over …
Very slow, no one to help getting my 85 year old mother out of the car either time I’ve brought her here. The guards just look out the window while I, in a sling, try to get her on to the wheel chair and inside. I’ve had to bring her to …
I wanted to say how really GREAT the entire staff here at Springhill Medical Center has been to us. My daughter has had different issues throughout the past year. Every other doctor and ER’s have said she is only 18 and nothing is wrong …
Today I attempted to be seen by the ER. I have never been to this hospital and I will never go back. The lack of seriousness and empathy was unreal. I didn’t make to the check in desk before I turned around and left. The guy at the door …
They do not even deserve a 1😠 Mother went in from an ambulance, a heart pt., they did not have any monitors for her, really & on top of never seeing the nurse , Staff more interested in socializing than working. Also overheard a Dr. state …
In August 2015, my wife was hospitalized for 3 weeks at Springhill Medical Center and this past week from April 21-29, 2016. My wife fell August 17, 2015 and broke her left shoulder and her diabetes was out of control. She was transported …
My Daughter Dionne was a patient in the ICU. A hospital staff member stole her cell phone while she was unconscious. I mailed her three get well cards 10 days ago, but she never got them. I want to Thank the nurses and doctors who helped her to recover. I pray God stops those staff members who are unkind to the patients.
I was in this hospital for three nights in January of this year, having had a knee replacement. When I called for a nurse to assist me to the bathroom I usually got no response. If a nurse did come it was later rather than sooner. …
Out patient surgery scheduled for 10 am. NPO after midnight. Now 1 pm still waiting and family not allowed in with me. Can not get any information from the staff. Have called several times on phone and have been hung up on. Next phone call is to attorney. Obvious patient neglect by ALL employees.
I had a family member suffer from a heart attack on Christmas Day 2015. He was rushed to Springhill ER by ambulance. The ER staff immediately came out and spoke to the family upon his arrival to give us what information they could and to …
Admission staff was extremely rude. Took my wife forever to be seen at 3:00am, when we heard all the nurses talking just outside the curtain. The whole triage smelled like old pee, and they didn’t have any TVs in the triage rooms. Terrible choice on our part, but we definitely won’t be going here again
I spent the past 2 days in the ER and although there were no regular rooms and ER nurses are busy, they went above and beyond to make sure I was comfortable and had what I needed! Kala Letson, Audrey, and Hunter (night shift), Doug and Brett (on day shift) were all amazing!!
I had a great experience! I delivered my baby here on 9/17/2019 all of the staff was amazing and attentive. Dr.Herrera took care of me every step of the way and the RN Marissa was very patience with me and comforting.
My boyfriend had an appointment at 9:30 didn’t get seen until 12:30 no big deal sometimes you have to wait. The moment they took him back to give his IV the nurse girl didn’t listen to him, very disrespectful talked back to him overall just …
They released my husband without any discharge papers when he was on Morphine. The nurse gave us very little explanations and was awful. The only reason it even got 2 stars is because they saw to him quickly but after that, the quality of service was horrible.
My mother had a very large infection in her leg and we arrived at the er, taken in pretty quickly to a room but after that the experience was terrible. The supposed doctor that treated my mother would come in say one thing and leave without …
Thank you to all the doctors, nurses and all other employees. I have always been well cared for @ this hospital. The last two days were no different. Even with all the pressure the medical field has on them, I got the special care that I have always got there. Been using them for over 40 years. Wanda – 4218
3/17/2020
Posting under my daughter’s name because I didn’t get to comment on how horribly rude the nurses and Dr. Babcock treated me when it took ao much for me to come in there to start with ! I was told I seemed aggitated by Dr. Babcock !! Really …
This hospital is the worst in terms of service and expertise. The doctors clearly do not know the most efficient way to diagnose patients. Listen to me carefully, Unless you have a decent amount of medical knowledge, they will take …
Had op surgery here in December. Was left in prepping area over an hour with no one bothering to check on me or tell me what delay was. Nurse??? Doing IV left blood all over my hand and fingers. …
Not enough nurses,linens and the staff talk too much outside the doors . I can hear them. They cannot hear me. I was threatened with physical abuse if my diapers over flowed. I had to get out of bed and crawl to the door as I heard my …
I would like to rate LESS than 1 star because they are at the bottom of the barrel! My grandmother has been in that unprofessional, unsanitary, non personable place since Monday. There’s been nothing less than unprofessional nurses and …
SPRINGHILL MEDICAL CENTER ALMOST KILLED MY HUSBAND. In January he was brought my ambulance for unexplained shaking and unconsciousness. We believe it was due to a neck injury from a car accident. The ER “doctor” BABCOCK- injected him with …
Tonight January 29,2016 around 10:50ish My mom was took to Springhill Hospital In Mobile Al, she went in for asthma attacks. Being accused of faking seizures by a Caucasian RN (the Rn was also the only one pregnant on this day of our …
From the minute I walked into the building for my COVID vaccination to the moment I was cleared to leave Springhill Medical Center, the process was impressive! Organized, friendly, professional are just a few of the words that come to mind …
So I will start this off by saying my OBGYN is AMAZING at Azalea City Physicians and had zero issues with her and only have the best things to say about her and her staff. Our experience started on January 2, 2019. Me and my husband went to …
I had the unfortunate luck to end up in the hospital twice in January. I was fortunate enough however to end up at Springhill medical hospital. I just moved to the area from Charleston South Carolina and didn’t know where to go. I had to …
Used the emergency room this evening and was very pleased from the registration and triage all the way to the doctors (Dr. Babcock), phlebotomist (Grace) the xray and ct guys that took care of me and thoroughness and attention they gave …
I went in Sunday with contractions. Even though I was scheduled for an repeated c section. From the time I walk in the ER, the labor and delivery and finally the OR. Every staff was absolutely the best to me, my boyfriend, guest and …
I just wanted to thank Dr. Bindon for taking such great care of me in the ER yesterday morning. He is so compassionate and actually listens to your concerns. I was in bad shape and tried avoiding the ER until my doctors appointment, but …
I had knee surgery and all the staff was excellent. I had no pain and they treated me well. I am on a cpap and they made sure it was working and help me with all my needs.
We we’re on vacation on Dauphin Island when my husband got hurt, this was the first hospital to pull up on my phone. I’ve never met a hospital so welcoming and who listened so well. Their timing was amazing, less than two hours for an ER …
First my grandmother arrived by ambulance they got her bk and due to her issues placed a catheter in which sent her into a huge amount of pain. We were told the NP was called and waiting for her callback because the other TWO DOCTORS on …
very unprofessional. The nursing staffs are very unkind and they do not really do their job. They socialize a lot and do not give the best attention to patients who are in need like they should. From my unpleasant experience there, I …
My mother was admitted to this hospital because she didn’t feel well one Sunday. After running different tests, they found she had a UTI and wanted to keep her there until it cleared up. After being there 8 days, they gave her a Covid test …
I recently attended a business development meeting at Springhill Medical and accidentally left my brief case with my laptop in the conference room. I didn’t discover my mistake until arriving home 4 hours away from Mobile…I was literally …
My Aunt is in the hospital there. I went to visit yesterday I was extremely impressed with the staff. The nurse, the Dr, the housekeeping and the ladies that took her vitals. All we’re so pleasant and easy to talk with. Dr was amazing don’t …
I visited this hospital to see my aunt in intensive care. When i got off the elevator and walked down the hall I fell. The floor was soaking wet I mean soaked. My clothes were even wet. Lots of nurses, staff and other visitors seen me fall …
Beautiful staff in outpatient surgery. Nurse Kat made me laugh a lot and helped with my anxiety! Nurses Madelyn and Carrie were really sweet too. I’m missing some people but everybody I came into contact with was so sweet!
I went to the E.R for a head injury. Me and my mother waited countless hours to be seen. They did not have any rooms available so we proceeded to wait. While we were there a young lady was brought in by the ambulance and had several burns …
We have literally had the service button pressed with the light flashing above the door for an hour. Numerous doctors and nurses have passed by as if they didn’t notice. My wife was “admitted” to the hospital 5 hours ago and yet still no …
I’ve been here 3 times in the past year and I was well taken care of by the physicians, nurses, and support staff. They saved my life the first time. I entered through the ER and never waited more than 20 minutes to be brought back and …
On the morning of May 30, 2019, the entire staff of the ER gave my daughter excellent, and very compassionate, care. This included the friendly guard at the entrance who brought her a wheelchair, the woman at the front desk, the triage …
I had a fantastic visit at the hospital here in Mobile called Springhill. Never did I want or need for anything. I was solely taking care of. Food was great too. I really like the feel of that hospital and what their mission is and their …
The vaccine process is efficient. It was busy with my first shot and did not take long at all. The second shot took 5 minutes so with post waiting time, in and out in 20 minutes. The staff was great!
My mother has been coming to this hospital for 20+ years now at 72 years of age, every single time I have to bring her into this ER the staff are rude, have zero bedside manner, the nurses in the ER are loud, goof around, talk about …
This hospital does NOT deserve one star!! The way my family was treated there today was unreal! I can not believe the nurses on the floor where my sister in law is can even be called a nurse. The way she talked to both my family members was …
Friendly quick staff got the patient seen to within 10 minutes of pulling up onsite, using the latest technologies to ensure fast service and an upbeat medical staff that’s the best in town. We drove past two other hospitals to get to Spinghill Medical Center, it’s the only hospital I trust for my myself, my parent’s and my child.
During my recovery after having surgery I have felt harassed by my supervisor and her boss. This time has given me a lot to think about, Springhill Medical Center have proven they care nothing about their staff while they’re sick. I truly …
This post deals with my wife’s experience at Springhill during a laminectomy and vertebrae fusion procedure on May 27, 2020. This, of course, was during the Covid pandemic and therefore I could not accompany her during her stay in the …
Monday September 30, 2019 I was at the ER with my 88 year old mother. She had a massive leg wound and a hematoma. She initially went to Urgent Care and they were unable to treat her injury and sent her to the ER. Urgent Care said they had a …
I am an employee at Springhill Medical Center and I recently was in a car accident. I was admitted to Springhill hospital. When I tell you the whole staff from the ER staff nurses Care Technicians, the Doctors etc where beyond great. I am …
I have been to this ER multiple times for chest pain. The first time the doctor listened to my heart, and felt my chest. He sent me home because only being 26 I’m unlikely to have any heart problems. The second time I had a blood draw and …
My mom had called the ambulance this morning. When the EMTs arrived they put my granny in the back of the ambulance. One of the EMTs asked me which hospital would I like to go to? I had told the EMT that my preferred hospital for my granny …
SpringHill is always my first choice when coming to the Hospital. Today was the first bad experience I’ve had here. My gf came to be treated and because she didn’t have insurance she was treated very badly by the ER NURSES!!! We were …
I was transported to SpringhillHospital by ambulance because I lost consciousness. I arrived at the ER with severe abdominal pain, chest pain and nausea. The ER Doctor ran a few test. Provided some fluids and nausea medication.I was …
This place is a joke.. Came in by ambulance with severe abdominal pain and vomiting severe cramping and they give me anti psychotic meds that they give their mental patients to calm me down nothing for the cramping nothing for the pain …
Had a wonderful experience at Springhill Memorial Hospital. My mother was experiencing medical issues, and she was transported by ambulance to Springhill Memorial. Check-in was quick. They put her in a room in the back (as opposed to the …
Mother arrived at hospital 9/18/19 @ approximately 1300hrs. I tried to ask questions about what was going on and was told a nurse would be in to speak with me later. I waited for over an hour, no one came in. I tried a second time and was …
Worst hospital! I arrived by ambulance after experiencing low blood pressure (in the 70s) and received subpar care. The ER nurse was rude and never checked on me the entire four hours I was in the medical center. I asked for a blanket …
If I could give ZERO I would! Dr. Ryan Miller has no bed side manner, clearly does not have the capability to be compassionate and I believe is in the wrong field. You shouldn’t work in an emergency room if you aren’t capable of assisting …
My wife is here now with severe stomach pains. Our primary care suggested a CT scan and when one was requested by her to the doctor in the ER nothing has happened. In fact they state she does not need one. She told me two hours ago after …
My mom that is 75 years old just had a hip replacement been stuck all night long without one pain med and then the nurse has the galls to look at a 75 year old woman saying well we don’t want you to get addicted to anything… But no you’re rather let the older lady suffer..
Went in Friday morning July 31st for outpatient surgery. From the time I arrived until I left there I was treated like royalty. Friendly pleasant courteous caring and professional staff everywhere. Some many of y’all went out of your way to …
A wonderful experience getting my vaccinations! Great, friendly and welcoming staff at all four stations! Very well organized with a great layout and plenty of chairs at each station to accommodate all registered folks. Very effective and …
Thank you Springhill Hospital for taking such great care of my mother!!! I could rest easily knowing y’all were taking care of her even if I wasn’t able to stay up there 24/7!!! Trust me, it wouldn’t have been the same care at one of the other hospitals in town!!!! God bless you all!!!!!!!
We have been in the hospital for 3 weeks and the 2 visitors per patient is getting old . I understand limiting the number but 2 is restricting. They now consider my 18 month old grandson a visitor and he has to have a badge. Until today he has never been required a badge. The nurses are wonderful but this is ridiculous
Can not believe the way I was treated.in thier E.R… im the only one there… and one of the intake nurses was rudely barking orders…AT ME. she was lucky I was feeling bad…. second, I get x-ray, the technicians where both very …
I came into the ER with appendicitis very late last Tuesday night. I didn’t have to wait very long to be seen and soon after that I was admitted to the hospital so I could have surgery later that day (Wednesday). All of the staff from the …
My grandmother had been in and out of the emergency department of Providence and University Hospital because they couldn’t admit her. Finally, we took her to Springhill Medical and thankfully they admitted her. She had pneumonia on top of …
It’s unfortunate that I have to give it a one star… I used to think very very highly of this hospital. Recently my wife was admitted, I was not allowed to see her, she had no patient advocate, and it was non covid related. With house bill …
I had a really positive experience in Springhill’s ER. I was seen within a few minutes, taken straight to a room in the back and treated promptly. They did numerous tests and got the results quickly. They paid close attention to my …
My husband had preop on 2/1/2021 for surgery on 2/4/21. They billed him for a payment without an itemized bill. You have to request them. Then he went in on Wed for surgery, of course not having anything to eat or drink after 12 on …
I was a patient this past Sunday night through Tuesday morning. The third floor nursing staff is a great group of people. They made sure that I was taken good care of. To the third floor nursing staff, thank you for your service to your …
Unfortunately mistakes were made. I didn’t feel like they had my best interest in mind. I had to wait longer than normal for my medication. One nurse flat out insulted me when I asked her for pain medication. Maybe they were having a bad day. I know the hospital was really full. I don’t hold them completely responsible.
It is completely unacceptable to treat people the way this hospital does for someone undergoing surgery. The administration and protocol for the way this hospital is run is unbelievable. The wait time to get in to see a loved one is …
Went to hospital by ambulance, was passing out/seizure episodes. Doctors did a X-ray, covid test, urine/blood test. And wouldn’t do anything else to help me or find out what was wrong with me. I was literally vomiting when they were trying …
I had to go to the ER at Springhill yesterday due to asthma problems. They was pleasant and efficient as always. I have been to this ER several times and always been treated with kindness and given excellent medical care. In 2019, I had to …
AVOID THIS HOSPITAL! My husband was brought in by ambulance and after spending 3 minutes with a Dr and minimal testing he was diagnosed and discharged. 2 hours later I had to call another ambulance and he’s back in a better hospital getting …
Actually I would not like to give this hospital a star at all. I recently had surgery and the way I was treated in the PACU was not only embarrassing but it was one of the worse experiences I ever had dealing with anyone in the healthcare …
Emergency Response did a phenomenal job on my last visit, May 17, 2021. I would love to give an extra shout out to RN Mary Payne Rhodes for drawing my blood. That nurse needs a raise and a praise report for all of her extra hard work. …
Everyone was nice but the communication between staff was poor. I wish my doctor would have done my surgery elsewhere, however, the nurses in the OR and recovery were amazing as I was with them for 12 hours post surgery waiting on a room.
I went through a very difficult neck surgery at Springhill Hospital and had to stay in the hospital for a few more days. After the stay at SHH, I was sent to the inpatient rehab center. The staff were great and helped me get better in the …
You saved my husband which gave me more than another year with him. Thank you for the best ICU care we had ever had. I will never forget the loving care he received and the emotional support I received at the time.
This place is very discriminating towards certain people. Came in with my wife’s kidney about to rupture and there wasn’t anyone else in the emergency room while waiting and her crying. They started filling up with other individuals going …
This is not the place to go for help I honestly feel they got ppl in there who just wants a check and not care bout patients health there rude and racist it’s crazy how we still living in the old days I would really like to speak to someone over them just to let them know wats really going on in there facility
I was a patient at Springhill Memorial Hospital for back surgery on Wednesday 8-10 -2022and everything was great‼️
I would especially like to commend nurse Morgan W. She was very professional and …
I just gave birth here, and unfortunately, it was a difficult delivery, and I ended up needing an unplanned c-section. Nurse Kendal was taking care of me for the majority of my labor and all the hardest parts, and did a phenomenal job. She …
BAD, BAD, BAD Hospital. Went to emergency room for spider bite on neck. Seen by a PA and he did absoluty no treatment and sent me home. Four hours later, my medical physician told me to go to the VA Biloxi Medical Center and upon aŕrival I …
I had to have emergency surgery on February 9th and the staff made me feel more comfortable and relaxed than ever before my procedure. I have had a few surgeries and this was, by far, my best experience. Hopefully no more surgeries for me but, if necessary, this would be the hospital I would choose!
Had back surgery at Springhill Hospital yesterday and was discharged today. Despite a severe nursing shortage the care and attention I received was second to none. I found the staff on the Orthopaedics Ward very attentive and caring. …
Quitee see possibly the worst hospital b in the USA, stay away. Nice enough staff but lazy and incompetent for the most part. For c example, I was cold and asked for blanket, it never came. They b kept saying they were out. They don’t …
Took my daughter to er, she a diabetic in possible dk,head hurting so bad she couldn’t lift it or open her eye, vomiting all over herself,I ask for a rag or towel to wipe her face,the black lady up front said they don’t have those,the …
DO NOT GO HERE. Waited 3 1/2 hours to be seen I was the only one in the waiting room.. even had to remind them not to forget about me.. This hospital diagnosed me with something I didn’t even have because Iooked on the hospital website …
Huge shoutout to everyone on night shift at springhill ER. From the nurse, to radiology, registration and the DR on call everyone was so kind. My nurse Britney was especially amazing. Thank you Britney and entire staff for treating me kindly and doing all that you could to make sure I felt comfortable. 🥲 …
Terrible hospital. I was freezing and asked for a blanket, they said they were out? 3 hours later…still out! What that really meant is that nobody cared enough to go somewhere and get them. If not…what kind of hospital runs out of clean …
Walk in with mega pain from an earache. Staff was courteous. Doctor was outstanding. Left with a steroid shot in the arm. All my life. It’s a steroid shot in t he arm. Oh well. Girlfriend still bought me ice cream onthe way home.
Hands down the nastiest hospital in Mobile. The floors throughout the entire building look like they havent been cleaned in years. The walls of ER rooms (that are meant to be wiped down) are covered in who knows what fluids. Someone should shut this place down.
Went to the ER this morning after an accident. Nurse Chelsea, Doctor Babcock and the rest of the team with them today made me feel safe and helped my day get wildly better. This is also the hospital I come to for my regular doctor’s visits. Big props to them.
I was told by my dentist to go to the emergency room because my dentist office was closed. I went to Springhill ER. I was treated in the lobby in front of everyone. This is against HIPPA policy. The doctor never introduced himself and he …
Not punctional. Was told to be here for lab work between 8am and 9a. Got here at 8:10am. No one showed up until 8:30am. And she walked in with breakfast in her hand.
I had surgery on 26 September, 2022, to open up my throat/esophagus which had been damaged due to throat cancer surgery and radiation treatment. I’ve had this same surgery at Springhill three times previously with no incident. This time, …
Update: I was contacted by the hospital after my post and we have reached an amicable decision that I was very happy with!! I have to thank the hospital for reaching out to solve this problem!!! …
The staff is awesome. My husbands dr barber is awesome. My reason for bad rating is due to a nasty surgery waiting room and very nasty bathrooms. Makes you feel uneasy about how clean the surgery room is. Please get some cleaning staff
I have to be honest and feel that I owe this review to future patients and families.If you value your love ones, I would advise you to seek care elsewhere. The units are very nasty and unclean. Not sanitary at all. The staff is very rude …
I’ve been to this medical center on two occasions, because my surgeon was on staff at Spring Hill. The first time I was there was horrible. The nursing staff treated me like a second class citizen. In fact I went 24 hours without a blanket …
I was on vacation, 12 hours from home, with my 13 m old who had a fever of 104. They took 3 hours to even call us back, which makes sense at an ER but for a 1 year old with a fever that high? When they finally called us back they gave us …
Kudos to the many dedicated workers who gave my Mom wonderful care during her stay. From the E/R team; RNs Roquel and Merlene, Sandra, Monique, Taylor; C/T Tessa.. and others are highly appreciated. Lab techs who covered the entire hospital …
I see a lot wrong in this hospital. It would take me a month to explain all the things goned wrong here. With that being said, be very cautious because you want get what you’re paying for. Bring a family member with you, bring blanket, …
Had a back surgery on May 27th, only problems was the lack of communication with recovery to place that had my room which happen to be the birthing ward. I was fresh out of a surgery and hurting like crazy and it took almost 8 hour to …
My mom had a heart attack a year ago. We went to Spring Hill, we were both terrified. Dr. Charles H. Wyatt had HORRIBLE bed side manor. He was incredibly rude and disrespectful. He told my mom, who was hoping to have a bypass, “I could do …
Rude x2 nurses in the ER yesterday called patient advocate said she was coming never showed up lie. 6 hours later ran my blood work said normal please show that to my doctor I have illness and my blood work has not been normal in 8 years. …
Springhill Medical Center at one time was an excellent hospital. My experience we had was horrible. Husband was put in wrong room for starters. Then nurse couldn’t find supplies she need. It took her over an hour to come back. The CNAs were …
We recently had our first child at Springhill and we were absolutely blown away. Every single person did their job extremely well and then some. They were patient with every question we asked, went into depth to explain answers to …
I’ve gone through two surgeries here and I love the staff. Now I am giving 3 stars because they are money hungry. I remember my first surgery was emergency surgery. While I’m back there sick and overwhelmed their billing staff came back …
Super well organized. Baldwin County should take note.
Wife had surgery,was let go from hospital without proper care and was forgotten in room after discharge
Have been several times for severe asthma attack. The staff is great!
If I could give less than one star I would
Worst website ever for trying to schedule a mammogram
The bathrooms are very dirty. No one wants to empty the hat of its pee.
Horrible I would not take my
dog there!!! I came home still u treated ! The
Doctor was horrible and I am still horrified
Wonderful I had both of my kids hear they really no how to make you feel at home
I’ve been visiting doctors at Springhill now for over 20 years and they will work with you on your bill if needed
Completely awesome! So well organized and staff was so pleasant and helpful!
Such a quick and smooth process! They were friendly and great!
The male nurse thinks he knows everything and he knows nothing it January 11th at 2:53pm and my wife is in room 28 really this nurse made it a 0 on review
3 hour wait ….very rude staff .They schedule to many people in one day and don’t have the no one to help these people. I would recommend going somewhere else.
Not very helpful in finding patient. Patients room could have used a good cleaning
SO IM AT THE ER FOR A EMERGENCY AND I DONT HAVE INSURANCE SO THE LADY WAS RUDE N NOW THEY SKIPPING ALL AROUND ME U CANT NOT C ME
They overdosed me on pain meds. My blood pressure bottomed out. I will never go back to springhill
Slowest hospital ever. Came in for heart problems had a 5 hour wait and not see a doctor. Bad attitudes
Everyone was very friendly and efficient! The whole process was extremely organized and pleasant.
Very good experience. Very friendly staff. No problem getting the vaccine.
The process was so efficient, and the staff members were friendly and compassionate.
worst hospital I been to in my life !!!!!😡😡😡 needs to be shut down they need to hire more people at a faster speed !!!!!! Not those jack asses they have in there now !! They all need to be fired sick bastards …
I wouldn’t recommend bringing your loved ones here!!
I had surgery here in April. It was the most horrible experience I have ever had in my life! I will not go back!
The ER staff saved my friend from bleeding to death !! Extremely through on all medical test and exams. Unfortunately the discovered my friend has cancer 🙁 🙁
Like any medical facility, there are sometimes a wait. The staff are wonderful and caring while you wait to get your test done.
The emergency room visit was very dirty. Food on the floor and I was given a sheet to cover that had blood stains.
Absolutely the worst hospital I have ever visited, every part of the staff was extremely rude, refused communication, and over all hateful towards my girlfriend
I really don’t understand why anyone would come here. The only thing they care about is getting your money!! Hands-down the worst medical facility in Mobile!! I wouldn’t bring my dog here!! They will let you die!!!
Everyone in the clinic was so professional and accommodating. I truly appreciate the care I was given. Pat Richey
Spring Hill hospital isn’t how it use to be this was one of the best hospitals in Alabama the nurses and doctors have bad attitudes I hated my last visit hopefully they will train the staff to treat people better
I went to have my back checked out.
The process was fast and easy. From booking my appointment to taking both shots.
The most nastiest place I’ve ever been they have terrible service I would not even give them one star they rush you out the hospital so they don’t have to do any work there custodians walk around all day with there carts and nothing …
Service was rushed. No hospitality what so ever, ran test and the next thing I know there bring paperwork telling me it was kidney stones and to drink water and take my inflammatory pills.
Getting a Covid vaccine was quick and easy. Everyone was friendly and welcoming.
I was having an anxiety attack and I kept telling them the same thing over and over then a woman came in telling me that my bill was 300.00 and that I need to pay now which sent me into another panic attack because I didn’t have it at the …
Terrible disgusting hospital. My father would still be alive if the “hospital” actually treated him like a human being.
Smoothest process I’ve ever experienced! Everyone is so nice, it’s organized, and I recommend to anyone who needs the vaccine!!!
Absolutely the worst place I’ve ever had to visit. Was in a horrible car wreck and broke my C2. I laid in a bed for 7 hours before someone put me in a room. The staff was rude and unwilling to help, I am appalled at the care that was provided and will rather die than go here again!!! Terrible!!!
Horrible service… Went in Friday they said to come back if it was worse. I have a history of GI problems they gave me a bag of fluids and sent me home. I had a procedure 2 1/2 weeks ago and lost 20 lbs and still can’t keep nothing down.
Be careful parking here. Car was in lot for appointment, someone hit car and left. Springhill was of no assistance. This is a huge facility and they should be more concerned about their customers.
Worst hospital ever!!! I waited for 4 hours & still didn’t get diagnosed right. The nurses are VERY rude! I have NEVER been to a hospital so horrible! I’m very upset with this hospital! They need to be restaffed ASAP before it gets shut down
One of the worse places they don’t treat medical emergencies serious came in there 5 times the staff says omg this guy again very rude disrespectful doctors spend 5 min with you do blood work and send you your way had heart skips with major pain all they did was put me in a waiting room
They don’t comply with the governors visitation allowing 1 visitor at a time. There are patients that will not thrive as long as they restrict visiting.
Thank God for nurse Gail Shamburger on the third floor for takeing such good care of my family members although the task wasnt easy because my nephew is autisic and his mother suffers with dementia but she took good care of them inspite of all that not to mention the physical problems they were having.
The nurses have been pretty good both time I’ve stayed a couple night now the caretakersare a totally different story I barely see them.
Excellent operation. very well organized. very easy to register and get vaccinated! thank you to the staff of springhill hospital
I came in Thursday night which was the 6 of January 2021because I had an abscess under my right arm the lady at the front desk td them it was on my right breast which was wrong the nurse who seen me drained it but did feel it so she left me …
The registration staff, triage nurse, physician, staff nurse, Dr. Simms and the young lady from CT have been wonderful. Thank God for such compassionate care.
Waiting here with my wife for 4 hours in the waiting room. ANGEL in triage is very very RUDE to me. Do not go here. Much better experience at Mobile Infirmary. Staff is very rude here. THEY PLAY TO MUCH.
Don’t waste your time at this hospital! You can tell they don’t give a rip about their patients and they are rude. My daughter tried to call tonight about some blood work that was supposedly taken last night and the nurse hung up on her!
They take for ever I been waiting since 5am and it’s now 7am literally it’s nobody here but me waiting the floor is a mess chairs haven’t been clean the staffs don’t gaf about you or how your feeling I’ll never go back ever again
Very well organized very quick. Only complaint is that there is no signs as to where to go except right in front of the building. Stopped a security person to ask where to go …
I was in the ER recently and the nurse that treated me, was pure hateful and acted like a spoiled child. Worst attitude i’ve ever witnessed by far
I will not go back to my cancer doctor, it’s a shame that the Patiences Have to park out by Dauphin Street While 13 doctors are parked up front that could be used for handicapped
Will never go back again the staff has attitude issues no sympathy for sick people from check in to check out I actually left went to another hospital for care the best thing I did so please be ware foot up the butt Bandaid and out the door …
This is the laziest and most slowest hospital in the gulf coast I got there at 11:19 pm and left at 4:07 am we were the last patients at 1:30am and still had us waiting piss poor pathetic. Go wait elsewhere
The Springhill Medical COVID-19 Vaccine Clinic is top notch. Thank you for providing this in such a well thought out and efficient process.
The staff was wonderful and extremely comforting. The registration process was quick and easy. I was in and out within 30 minutes(including the 15 min hold time).
Nurses and doctors all the staff was friendly and informative. Helpful under a stressful time. I’m glad that I chose spring hill medical center for my health care needs.
I was admitted because of my own self I admit that the first night theale nurse was excellent, after that not a shift not a nurse not a worker, oh except the lady they sent to takey blood since the pit 2 Ivs iny arms so she had to find a …
They treated a good friend of mine like dirt. He had fallen and hit his head and he asked two times how much longer of a wait before they would see him and then they asked him to leave. Insisted. I was asleep and he had to walk 14 miles home.
I am a patient at Spring Hill medical center. I have to admit this place made me feel so homey and comfortable that I wanted to let everyone know that they deserves all the props especially nurses Heather the most understanding and patience …
Er Doctor was very harsh bc I was there for emergency reasons bc of chronic pain due to back injury, I hadn’t ask for narcotics at all all he had to say is were not your drug dealer and that was very disturbing, I only was concerned about …
Wait was long but they did a good job on the service they gave.
Couldn’t ask for a better vaccine experience. Quickly in and out, easy instructions, friendly employees, clean rooms, and spacious recovery waiting areas.
Just got round 1 of my COVID vaccine through their clinic. Fast and simple. In and out in less than 25 minutes.
I thank God for these Drs i die i jump out my work truck and Flatline. And God use these great man and woman to put stent in and still was not coming back to life God moving in them not to give up on me eFreezing processn that had to …
the doctor was kind but triage and the nurses ignored me completely basically. i asked for some medicine for the pain i was in and they never even came back with something as simple as ibuprofen.
I just wanted to chime in and also send my thanks for the vaccination. Even though there were more people than I expected, the line moved fast. And, I hardly even felt the needle.
Great she had a wonderful room 😍 …
I went in there today with what I thought was a heart attack or something worse. They saw me right away and ALL of the doctors and nurses were sympathetic and helpful. The doctor gave me something to calm me down and it solved all of my issues.
Just received dose #1 of the COVID vaccine. Springhill gets an A+ for organization and efficiency in this entire process!!! It is nice to see something run so well 🙂
I had the worst experience in a hospital ever. Was treated like some druggie looking for pain meds. I was hurting in my lower right side and they said it was a gastro flu. This is bull. I hope the doctor on call last night will receive some bed side manner courses.
I went to the ER due to severe fire ant bites the staff from the receptionist, triage nurse, the ladies from x-ray, nurses & doctor were kind, nice, friendly. Couldn’t ask for better treatment was in & out within 3 hours.
The Covid19 Vaccine clinic is a well oiled machine. It was easy to get an appointment, and the only wait was the required 15 minute observation period.
I was a little skeptical after reading all the bad reviews before my outpatient surgery on yesterday. However, the staff that assisted me was awesome! They catered to my needs and made sure I was very comfortable.
Dr. Babcock was pissed he had to treat my family member for pain on a sunday in his own words ( if an pain clinic Dr. did not have to work on sunday why should he have to treat my family ) I think no i know iwill let my self Die before i go …
I am highly disappointed in this facility. I spent hours here with my husband and we were treated like dirt and highly profiled based upon our looks and lack of insurance. The restrooms were nasty, the staff was rude, not to mention the …
outpatient surgery performed. Everyone was extremely nice from the receptionist, the nurse, the nurse in recovery and the gentleman that wheeled me out. I am very pleased at the medical treatment that I received. I will use this medical facility again.
My grandfather is dying of cancer, and they didn’t even tell him his breakfast was ready and everything was melted. He can’t get out of the bed without falling and no one has helped him get a shower. He’s been here 3 days and has been fed 2 times.
Came in with my dad because his pd line for dialysis burst and we sat in the waiting room for 3 hours!!! When concerns about infection came up the staff acted as if it wasn’t a big deal!!! On top of that they didn’t even really know how to …
My 97 year old client was taken in for medical treatment. Received quality professional care by the EMS team, ER-RN Nurse Elaine and ER Dr. Michael Binder. Awesome patient care and top notch diagnosis and treatment.
Had a real pleasant experience at Springhill the other day. The staff and doctor were very helpful and nice. Thank you for taking such good care of my daughter while she was sick.
The staff is wonderful. The nurse LaShonda, the care taker Antoinisha Knight, and the dietary aide Joshua where very professional, friendly, and patient. I would recommend them to anyone. They are extremely wonderful with elderly patients as well.
This is a very uncaring hospital !!! I took my daughter there unable to walk unable to sit up, told them what had happened and they gave her a pain shot ” Treat em and Street em” I was crying almost in hysterics when they said they were …
Just received my first COVID vaccine shot. This was a very efficient, quick process. No delays. No problems. No complaints.
Staff and hospital are well organized. Was in and out in 30 mins. Would highly recommend scheduling your vaccine appointment with Springhill Memorial.
I went in with severe pain in left side. 5 hours later I left knowing nothing more than when I walked in. All they check for was a kidney stone. There was not one so they just sent me on my way. I ended up going to urgent care and found …
Stop making black people look worse than we already do. Springhill is a wonderful place in the midst of tragedy. I strongly recommend anyone to choose this hospital over Providence, Mobile Infirmary especially, and USA Children and Women’s …
The heart Cath doctors and nurses were excellent. They are the reason I gave them 3 stars, i would have gave them 5 stars, but the nurses on the 4th floor were angry and bad attitudes the Care tech Saturday even slammed the door.
Caint say much on the Doc.They did good but nurse staff sucked.No communication was clumsy rude dropped numerous things talked like she was red bulled up .Saw numerous other problems with other paittiants and privacy was none.Seen better …
My sister and I were seen in the ER. The staff was patient, thorough and informative. Brittany J was especially wonderful, ensuring that my sister and I were well taken care of. Thank you!
ABSOLUTELY WORSE HOSPITAL EVER!!!. rought my daughter in for coughing up blood was unsure if it was from a mild nose bleed and she had a sore throat. Waited over a hour for a 5 minute test and never acted like they was concerned about …
Special Thanks be to God for prayers answered!
My wife went in for major surgery and the staff was wonderfull! Thank you Darla, Renee,Marla, Dr. Rowe and Dr. Tyler and the rest… you guys are great!! …
Not that you have much of a choice here in the city of Mobile, but this is one of the worst hospitals. I transport of my father for acute pancreatitis and possibly other medical issues, however we are going on for hours waiting to even see …
Excellent ER care from registration to the physician!
From Louisiana was visitin. I took a very hard fall on my back. Next day went to this scam of a hosiptal. Had to walk a very long way to the door. I could not stand up strait or walk hardly at all. Waited 45 mins be4 a xray in pain. Then …
Came in for Covid Vaccine. Everyone involved in process that I came in contact with was beyond professional and nice. Very streamlined process, from walking in to walking out ( including the 15 minute observation time) 30 minutes
We went to Springhill Hospital emergency room: After waiting literally hours and hours, we still had not seen a doctor or nurse. Finally just gave up out of exhaustion… and they refused to refund the copay. . A nightmare of slowness.
I was in the emergency room because of kidney pain. Once they got my iv in they did not come in to check on me until my fiance told them i was still feeling neasous. They gave me more zofean and then left. We arrived there at 4 pm and i …
The outpatient is very slow. Be prepared to wait hours just to give a blood sample for surgery the next week. They schedule to many people in one day and don’t have the faculty or facility to help these people. I would recommend going somewhere else.
I am going out of my way to leave a review because people need to hear this. If you are in an emergency don’t go to this hospital. In essence, I spent 3000 dollars and the doctors here can’t even fix a nosebleed. The staff is ignorant when …
Not happy. After waiting for almost 2 hours the Doctor barely gave me the time of day. Couldn’t even ask her questions or anything she was in the room for no more than 5 minutes tops. they were very rude and unprofessional. Then had to wait another hour just for them to discharge me.. still with no help. very disappointing.
Walked in for treatment.
Walked out on a cain.
All they basically did was take $60,000 worth of tests that were all negitive …
I sat in a room and waited for someone to answer the nurses page after ringing it 15 separate times. I watch one nutse sat at the desk and ate ice and the other one stood there a cut up slips of paper. I stop a guy in the hall and asked if …
Horrible surgeons who couldn’t complete my father’s surgery and had to call another surgeon to fix their mistakes. He was then thrown into a room to recover, and told that he needs to be self aware of when alarms go off while on morphine to let the nurses know since they “cant monitor him.”
I went to the emergency room in December and was taken such good care of by everyone there. Short wait time from check in to diagnosis. A huge shout out to Paul Tomlinson and his staff. I was so sick and they worked diligently to make me feel better quickly. 💯 …
They do not care about their patients. I was on the phone with them and I had questions about my insurance and all the lady managed to do was confuse me even more and dismiss me like I wasn’t worth her time. I am highly disappointed and …
WORST HOSPITAL EXPERIENCE!!
My 63 year old father had a total posterior hip replacement Jun. 2016. After 36 hours post op (maybe) Springhill hospital discharged him without notifying my …
I was in hospital for 13 days. I was so pleased with all the staff. Everyone from housekeeping, food staff, nurses, aids could not have been any sweeter. Everything single person who took care of me was great. Very professional.
Absolutely Amazing Experience! Mother Baby Department Rock! Thanks to RN Ashlee and the others for making my stay awesome. I highly recommend this hospital! Also, I want to thank the entire team that helped with my c-section. Thank you all ❤
The hospital’s system went down on July 7th. It is still not up. This is also affecting the staff’s paychecks. I must say, that with all they are going through, they are still trying to help patients. I think they deserve a little patience. …
This is the WORST HOSPITAL EVER!!! I Went in the ER at 7:10 for covid -19 test only 2 plp in the waiting area after I checked in 20 plp after me was seen and called to the back before me, so I goes to the desk twice to find out why my name …
My husband has had two surgeries in a month and because of covid 19 you’re not allowed in. My problem is this first surgery, no one called to tell he had been in surgery. Second, doctor had an emergency to tend to but not one nurse in …
Staff was excellent until today. I was released two hours ago and yet still sitting in the room waiting for my paperwork while the nurse says she’ll get to it. It wouldn’t be so bad had she not known I was sick to my stomach. I can’t even go take anything for it because I’m confined to this room until I get my paperwork.
My husband, Gary, and I are from a small town close to Birmingham and were vacationing on Dauphin Island. On July 3, my husband collapsed and quit breathing while we on the beach. We were transported by ambulance to Springhill Medical …
I went to Springhill Medical Center on 2/28/2019 after taking a fall down a flight of stairs. I had x-rays done and the doctor told me I had a partially fractured hip before telling me I could leave. I then asked another doctor about the …
The nurses and Doctors and Healthcare professionals are very nice, jovial, professional, and pleasant. The asinine policy of making care givers/ Family members wait in the hot asphalt parking lot for hours on end is beyond unbelievable! …
No way possible to rate this facility above a 1 unless you’re white. They are beyond Bias (racist) and VERY much distasteful. Staff is out-right rude, don’t speak,smile, aren’t courteous, unless you’re white. White girl comes in behind me, …
I was admired for pancreatitis. I was in severe pain! A female Dr. Came in and I was crying and I ask could I have something for pain. She said, IM NOT GIVING YOU ANY NARCOTICS!! I said Ma’am I am hurting really bad!! She walked out. I went …
The worst hospital I have ever been to in my life. All the staff are rude and not the least bit friendly, how they are hired I have no idea. My husband left being as bad off as he was upon arrival. The doctor was condescending. If you have …
Had to wait 3 hours just to be seen. Went to the back finally waited about another 2 hours. By then I was in more pain in my legs and back. The nurse and doctor ignored all of that to claim it was heart burn I was having. The doctor was …
Sub-Par, negligent ER health care! Spent half the day on Monday in the SMC ER when my mother was brought in after unexpectedly fainting at home…ER doctor came in, and stood over my mother asking questions, but never introduced himself …
Choose this hospital for radical hyst. Was there four days and only received pain meds was when a family member was there to track down the nurses. When I was alone, I would buzz the nurse at the appropriate times and meds would be an hour …
I am so impressed with the quality service, friendly employees, and efficiently run vaccine clinic/distribution. I have spoken to many people about the care I received while getting my Covid 19 vaccine. Thank you Spring Hill Medical!
I had a lower lumbar decompression done this past Wednesday (2/21/18) this surgery was done by Dr Tyler, to me he is the best neurosurgeon in the mobile area. My visit there during the whole procedure was excellent. My thanks to my …
Went in for bypass and valve replacement. 30 day later had a leak and almost died. Blacked out in my bedroom. When I woke I called 911. Then 2 more open heart surgeries. 3 in 33 days. Sternum cracked open twice. Shopping malpractice attorney now. Anyone have recommendations?
The ER nurse by the name of Jennifer was extremely rude showed no kind of compassion for the pain I was in. She actually caught an extremely rude attitude and became very cocky letting me know it’s and ER she did her job my discharge papers …
My name is Racheal I can honestly say from the bottom of my heart that I had a really good experience I just had surgery yesterday on a really huge cyst that I have been dealing for years I went the ER yesterday morning cause I was in …
I wish there were an option for ZERO stars because one star is still to high of a rating to give this sorry excuse of a hospital. My partner was brought in by ambulance, immediately put in a room but got NO attention what so ever for over …
Very slow, no one to help getting my 85 year old mother out of the car either time I’ve brought her here. The guards just look out the window while I, in a sling, try to get her on to the wheel chair and inside. I’ve had to bring her to …
I wanted to say how really GREAT the entire staff here at Springhill Medical Center has been to us. My daughter has had different issues throughout the past year. Every other doctor and ER’s have said she is only 18 and nothing is wrong …
Today I attempted to be seen by the ER. I have never been to this hospital and I will never go back. The lack of seriousness and empathy was unreal. I didn’t make to the check in desk before I turned around and left. The guy at the door …
They do not even deserve a 1😠 Mother went in from an ambulance, a heart pt., they did not have any monitors for her, really & on top of never seeing the nurse , Staff more interested in socializing than working. Also overheard a Dr. state …
In August 2015, my wife was hospitalized for 3 weeks at Springhill Medical Center and this past week from April 21-29, 2016. My wife fell August 17, 2015 and broke her left shoulder and her diabetes was out of control. She was transported …
My Daughter Dionne was a patient in the ICU. A hospital staff member stole her cell phone while she was unconscious. I mailed her three get well cards 10 days ago, but she never got them. I want to Thank the nurses and doctors who helped her to recover. I pray God stops those staff members who are unkind to the patients.
I was in this hospital for three nights in January of this year, having had a knee replacement. When I called for a nurse to assist me to the bathroom I usually got no response. If a nurse did come it was later rather than sooner. …
Out patient surgery scheduled for 10 am. NPO after midnight. Now 1 pm still waiting and family not allowed in with me. Can not get any information from the staff. Have called several times on phone and have been hung up on. Next phone call is to attorney. Obvious patient neglect by ALL employees.
I had a family member suffer from a heart attack on Christmas Day 2015. He was rushed to Springhill ER by ambulance. The ER staff immediately came out and spoke to the family upon his arrival to give us what information they could and to …
Admission staff was extremely rude. Took my wife forever to be seen at 3:00am, when we heard all the nurses talking just outside the curtain. The whole triage smelled like old pee, and they didn’t have any TVs in the triage rooms. Terrible choice on our part, but we definitely won’t be going here again
I spent the past 2 days in the ER and although there were no regular rooms and ER nurses are busy, they went above and beyond to make sure I was comfortable and had what I needed! Kala Letson, Audrey, and Hunter (night shift), Doug and Brett (on day shift) were all amazing!!
I had a great experience! I delivered my baby here on 9/17/2019 all of the staff was amazing and attentive. Dr.Herrera took care of me every step of the way and the RN Marissa was very patience with me and comforting.
My boyfriend had an appointment at 9:30 didn’t get seen until 12:30 no big deal sometimes you have to wait. The moment they took him back to give his IV the nurse girl didn’t listen to him, very disrespectful talked back to him overall just …
They released my husband without any discharge papers when he was on Morphine. The nurse gave us very little explanations and was awful. The only reason it even got 2 stars is because they saw to him quickly but after that, the quality of service was horrible.
My mother had a very large infection in her leg and we arrived at the er, taken in pretty quickly to a room but after that the experience was terrible. The supposed doctor that treated my mother would come in say one thing and leave without …
Thank you to all the doctors, nurses and all other employees. I have always been well cared for @ this hospital. The last two days were no different. Even with all the pressure the medical field has on them, I got the special care that I have always got there. Been using them for over 40 years. Wanda – 4218
3/17/2020
Posting under my daughter’s name because I didn’t get to comment on how horribly rude the nurses and Dr. Babcock treated me when it took ao much for me to come in there to start with ! I was told I seemed aggitated by Dr. Babcock !! Really …
This hospital is the worst in terms of service and expertise. The doctors clearly do not know the most efficient way to diagnose patients. Listen to me carefully, Unless you have a decent amount of medical knowledge, they will take …
Had op surgery here in December. Was left in prepping area over an hour with no one bothering to check on me or tell me what delay was. Nurse??? Doing IV left blood all over my hand and fingers. …
Not enough nurses,linens and the staff talk too much outside the doors . I can hear them. They cannot hear me. I was threatened with physical abuse if my diapers over flowed. I had to get out of bed and crawl to the door as I heard my …
I would like to rate LESS than 1 star because they are at the bottom of the barrel! My grandmother has been in that unprofessional, unsanitary, non personable place since Monday. There’s been nothing less than unprofessional nurses and …
SPRINGHILL MEDICAL CENTER ALMOST KILLED MY HUSBAND. In January he was brought my ambulance for unexplained shaking and unconsciousness. We believe it was due to a neck injury from a car accident. The ER “doctor” BABCOCK- injected him with …
Tonight January 29,2016 around 10:50ish My mom was took to Springhill Hospital In Mobile Al, she went in for asthma attacks. Being accused of faking seizures by a Caucasian RN (the Rn was also the only one pregnant on this day of our …
From the minute I walked into the building for my COVID vaccination to the moment I was cleared to leave Springhill Medical Center, the process was impressive! Organized, friendly, professional are just a few of the words that come to mind …
So I will start this off by saying my OBGYN is AMAZING at Azalea City Physicians and had zero issues with her and only have the best things to say about her and her staff. Our experience started on January 2, 2019. Me and my husband went to …
I had the unfortunate luck to end up in the hospital twice in January. I was fortunate enough however to end up at Springhill medical hospital. I just moved to the area from Charleston South Carolina and didn’t know where to go. I had to …
Used the emergency room this evening and was very pleased from the registration and triage all the way to the doctors (Dr. Babcock), phlebotomist (Grace) the xray and ct guys that took care of me and thoroughness and attention they gave …
I went in Sunday with contractions. Even though I was scheduled for an repeated c section. From the time I walk in the ER, the labor and delivery and finally the OR. Every staff was absolutely the best to me, my boyfriend, guest and …
I just wanted to thank Dr. Bindon for taking such great care of me in the ER yesterday morning. He is so compassionate and actually listens to your concerns. I was in bad shape and tried avoiding the ER until my doctors appointment, but …
I had knee surgery and all the staff was excellent. I had no pain and they treated me well. I am on a cpap and they made sure it was working and help me with all my needs.
We we’re on vacation on Dauphin Island when my husband got hurt, this was the first hospital to pull up on my phone. I’ve never met a hospital so welcoming and who listened so well. Their timing was amazing, less than two hours for an ER …
First my grandmother arrived by ambulance they got her bk and due to her issues placed a catheter in which sent her into a huge amount of pain. We were told the NP was called and waiting for her callback because the other TWO DOCTORS on …
very unprofessional. The nursing staffs are very unkind and they do not really do their job. They socialize a lot and do not give the best attention to patients who are in need like they should. From my unpleasant experience there, I …
I have been trying to contact the administrator.
The most amazing moment in my life was delayed for 9 hours. These pictures are …
My mother was admitted to this hospital because she didn’t feel well one Sunday. After running different tests, they found she had a UTI and wanted to keep her there until it cleared up. After being there 8 days, they gave her a Covid test …
I recently attended a business development meeting at Springhill Medical and accidentally left my brief case with my laptop in the conference room. I didn’t discover my mistake until arriving home 4 hours away from Mobile…I was literally …
My Aunt is in the hospital there. I went to visit yesterday I was extremely impressed with the staff. The nurse, the Dr, the housekeeping and the ladies that took her vitals. All we’re so pleasant and easy to talk with. Dr was amazing don’t …
I visited this hospital to see my aunt in intensive care. When i got off the elevator and walked down the hall I fell. The floor was soaking wet I mean soaked. My clothes were even wet. Lots of nurses, staff and other visitors seen me fall …
Beautiful staff in outpatient surgery. Nurse Kat made me laugh a lot and helped with my anxiety! Nurses Madelyn and Carrie were really sweet too. I’m missing some people but everybody I came into contact with was so sweet!
I went to the E.R for a head injury. Me and my mother waited countless hours to be seen. They did not have any rooms available so we proceeded to wait. While we were there a young lady was brought in by the ambulance and had several burns …
We have literally had the service button pressed with the light flashing above the door for an hour. Numerous doctors and nurses have passed by as if they didn’t notice. My wife was “admitted” to the hospital 5 hours ago and yet still no …
I’ve been here 3 times in the past year and I was well taken care of by the physicians, nurses, and support staff. They saved my life the first time. I entered through the ER and never waited more than 20 minutes to be brought back and …
On the morning of May 30, 2019, the entire staff of the ER gave my daughter excellent, and very compassionate, care. This included the friendly guard at the entrance who brought her a wheelchair, the woman at the front desk, the triage …
I had a fantastic visit at the hospital here in Mobile called Springhill. Never did I want or need for anything. I was solely taking care of. Food was great too. I really like the feel of that hospital and what their mission is and their …
The vaccine process is efficient. It was busy with my first shot and did not take long at all. The second shot took 5 minutes so with post waiting time, in and out in 20 minutes. The staff was great!
My mother has been coming to this hospital for 20+ years now at 72 years of age, every single time I have to bring her into this ER the staff are rude, have zero bedside manner, the nurses in the ER are loud, goof around, talk about …
This hospital does NOT deserve one star!! The way my family was treated there today was unreal! I can not believe the nurses on the floor where my sister in law is can even be called a nurse. The way she talked to both my family members was …
Friendly quick staff got the patient seen to within 10 minutes of pulling up onsite, using the latest technologies to ensure fast service and an upbeat medical staff that’s the best in town. We drove past two other hospitals to get to Spinghill Medical Center, it’s the only hospital I trust for my myself, my parent’s and my child.
During my recovery after having surgery I have felt harassed by my supervisor and her boss. This time has given me a lot to think about, Springhill Medical Center have proven they care nothing about their staff while they’re sick. I truly …
This post deals with my wife’s experience at Springhill during a laminectomy and vertebrae fusion procedure on May 27, 2020. This, of course, was during the Covid pandemic and therefore I could not accompany her during her stay in the …
Monday September 30, 2019 I was at the ER with my 88 year old mother. She had a massive leg wound and a hematoma. She initially went to Urgent Care and they were unable to treat her injury and sent her to the ER. Urgent Care said they had a …
I am an employee at Springhill Medical Center and I recently was in a car accident. I was admitted to Springhill hospital. When I tell you the whole staff from the ER staff nurses Care Technicians, the Doctors etc where beyond great. I am …
Thank you Springhill Medial Center for giving my mom, dad, husband and myself our Covid vaccines! The set up was fast and easy.
I have been to this ER multiple times for chest pain. The first time the doctor listened to my heart, and felt my chest. He sent me home because only being 26 I’m unlikely to have any heart problems. The second time I had a blood draw and …
My mom had called the ambulance this morning. When the EMTs arrived they put my granny in the back of the ambulance. One of the EMTs asked me which hospital would I like to go to? I had told the EMT that my preferred hospital for my granny …
I was not informed that I had a heart condition. Only found out about it after going into cardiac arrest.
SpringHill is always my first choice when coming to the Hospital. Today was the first bad experience I’ve had here. My gf came to be treated and because she didn’t have insurance she was treated very badly by the ER NURSES!!! We were …
I was transported to SpringhillHospital by ambulance because I lost consciousness. I arrived at the ER with severe abdominal pain, chest pain and nausea. The ER Doctor ran a few test. Provided some fluids and nausea medication.I was …
This place is a joke.. Came in by ambulance with severe abdominal pain and vomiting severe cramping and they give me anti psychotic meds that they give their mental patients to calm me down nothing for the cramping nothing for the pain …
Had a wonderful experience at Springhill Memorial Hospital. My mother was experiencing medical issues, and she was transported by ambulance to Springhill Memorial. Check-in was quick. They put her in a room in the back (as opposed to the …
Mother arrived at hospital 9/18/19 @ approximately 1300hrs. I tried to ask questions about what was going on and was told a nurse would be in to speak with me later. I waited for over an hour, no one came in. I tried a second time and was …
Worst hospital! I arrived by ambulance after experiencing low blood pressure (in the 70s) and received subpar care. The ER nurse was rude and never checked on me the entire four hours I was in the medical center. I asked for a blanket …
If I could give ZERO I would! Dr. Ryan Miller has no bed side manner, clearly does not have the capability to be compassionate and I believe is in the wrong field. You shouldn’t work in an emergency room if you aren’t capable of assisting …
My wife is here now with severe stomach pains. Our primary care suggested a CT scan and when one was requested by her to the doctor in the ER nothing has happened. In fact they state she does not need one. She told me two hours ago after …
My mom that is 75 years old just had a hip replacement been stuck all night long without one pain med and then the nurse has the galls to look at a 75 year old woman saying well we don’t want you to get addicted to anything… But no you’re rather let the older lady suffer..
Went in Friday morning July 31st for outpatient surgery. From the time I arrived until I left there I was treated like royalty. Friendly pleasant courteous caring and professional staff everywhere. Some many of y’all went out of your way to …
A wonderful experience getting my vaccinations! Great, friendly and welcoming staff at all four stations! Very well organized with a great layout and plenty of chairs at each station to accommodate all registered folks. Very effective and …
Thank you Springhill Hospital for taking such great care of my mother!!! I could rest easily knowing y’all were taking care of her even if I wasn’t able to stay up there 24/7!!! Trust me, it wouldn’t have been the same care at one of the other hospitals in town!!!! God bless you all!!!!!!!
We have been in the hospital for 3 weeks and the 2 visitors per patient is getting old . I understand limiting the number but 2 is restricting. They now consider my 18 month old grandson a visitor and he has to have a badge. Until today he has never been required a badge. The nurses are wonderful but this is ridiculous
Can not believe the way I was treated.in thier E.R… im the only one there… and one of the intake nurses was rudely barking orders…AT ME. she was lucky I was feeling bad…. second, I get x-ray, the technicians where both very …
I came into the ER with appendicitis very late last Tuesday night. I didn’t have to wait very long to be seen and soon after that I was admitted to the hospital so I could have surgery later that day (Wednesday). All of the staff from the …
It’s by far the cleanest hospital in mobile. Staff and nurses are so very nice. Ty ❤️
My grandmother had been in and out of the emergency department of Providence and University Hospital because they couldn’t admit her. Finally, we took her to Springhill Medical and thankfully they admitted her. She had pneumonia on top of …
It’s unfortunate that I have to give it a one star… I used to think very very highly of this hospital. Recently my wife was admitted, I was not allowed to see her, she had no patient advocate, and it was non covid related. With house bill …
I had a really positive experience in Springhill’s ER. I was seen within a few minutes, taken straight to a room in the back and treated promptly. They did numerous tests and got the results quickly. They paid close attention to my …
My husband had preop on 2/1/2021 for surgery on 2/4/21. They billed him for a payment without an itemized bill. You have to request them. Then he went in on Wed for surgery, of course not having anything to eat or drink after 12 on …
I was a patient this past Sunday night through Tuesday morning. The third floor nursing staff is a great group of people. They made sure that I was taken good care of. To the third floor nursing staff, thank you for your service to your …
Unfortunately mistakes were made. I didn’t feel like they had my best interest in mind. I had to wait longer than normal for my medication. One nurse flat out insulted me when I asked her for pain medication. Maybe they were having a bad day. I know the hospital was really full. I don’t hold them completely responsible.
It is completely unacceptable to treat people the way this hospital does for someone undergoing surgery. The administration and protocol for the way this hospital is run is unbelievable. The wait time to get in to see a loved one is …
Went to hospital by ambulance, was passing out/seizure episodes. Doctors did a X-ray, covid test, urine/blood test. And wouldn’t do anything else to help me or find out what was wrong with me. I was literally vomiting when they were trying …
I had to go to the ER at Springhill yesterday due to asthma problems. They was pleasant and efficient as always. I have been to this ER several times and always been treated with kindness and given excellent medical care. In 2019, I had to …
AVOID THIS HOSPITAL! My husband was brought in by ambulance and after spending 3 minutes with a Dr and minimal testing he was diagnosed and discharged. 2 hours later I had to call another ambulance and he’s back in a better hospital getting …
Actually I would not like to give this hospital a star at all. I recently had surgery and the way I was treated in the PACU was not only embarrassing but it was one of the worse experiences I ever had dealing with anyone in the healthcare …
Had appointment at 9 .00,,arrived at 8.30 only patience, they came out and said it would be around 9.30,4th floor on table title test ,
Emergency Response did a phenomenal job on my last visit, May 17, 2021. I would love to give an extra shout out to RN Mary Payne Rhodes for drawing my blood. That nurse needs a raise and a praise report for all of her extra hard work. …
Everyone was nice but the communication between staff was poor. I wish my doctor would have done my surgery elsewhere, however, the nurses in the OR and recovery were amazing as I was with them for 12 hours post surgery waiting on a room.
I went through a very difficult neck surgery at Springhill Hospital and had to stay in the hospital for a few more days. After the stay at SHH, I was sent to the inpatient rehab center. The staff were great and helped me get better in the …
You saved my husband which gave me more than another year with him. Thank you for the best ICU care we had ever had. I will never forget the loving care he received and the emotional support I received at the time.
This place is very discriminating towards certain people. Came in with my wife’s kidney about to rupture and there wasn’t anyone else in the emergency room while waiting and her crying. They started filling up with other individuals going …
This is not the place to go for help I honestly feel they got ppl in there who just wants a check and not care bout patients health there rude and racist it’s crazy how we still living in the old days I would really like to speak to someone over them just to let them know wats really going on in there facility
I was a patient at Springhill Memorial Hospital for back surgery on Wednesday 8-10 -2022and everything was great‼️
I would especially like to commend nurse Morgan W. She was very professional and …
I just gave birth here, and unfortunately, it was a difficult delivery, and I ended up needing an unplanned c-section. Nurse Kendal was taking care of me for the majority of my labor and all the hardest parts, and did a phenomenal job. She …
BAD, BAD, BAD Hospital. Went to emergency room for spider bite on neck. Seen by a PA and he did absoluty no treatment and sent me home. Four hours later, my medical physician told me to go to the VA Biloxi Medical Center and upon aŕrival I …
I had to have emergency surgery on February 9th and the staff made me feel more comfortable and relaxed than ever before my procedure. I have had a few surgeries and this was, by far, my best experience. Hopefully no more surgeries for me but, if necessary, this would be the hospital I would choose!
Had back surgery at Springhill Hospital yesterday and was discharged today. Despite a severe nursing shortage the care and attention I received was second to none. I found the staff on the Orthopaedics Ward very attentive and caring. …
Quitee see possibly the worst hospital b in the USA, stay away. Nice enough staff but lazy and incompetent for the most part. For c example, I was cold and asked for blanket, it never came. They b kept saying they were out. They don’t …
Took my daughter to er, she a diabetic in possible dk,head hurting so bad she couldn’t lift it or open her eye, vomiting all over herself,I ask for a rag or towel to wipe her face,the black lady up front said they don’t have those,the …
DO NOT GO HERE. Waited 3 1/2 hours to be seen I was the only one in the waiting room.. even had to remind them not to forget about me.. This hospital diagnosed me with something I didn’t even have because Iooked on the hospital website …
Huge shoutout to everyone on night shift at springhill ER. From the nurse, to radiology, registration and the DR on call everyone was so kind. My nurse Britney was especially amazing. Thank you Britney and entire staff for treating me kindly and doing all that you could to make sure I felt comfortable. 🥲 …
Terrible hospital. I was freezing and asked for a blanket, they said they were out? 3 hours later…still out! What that really meant is that nobody cared enough to go somewhere and get them. If not…what kind of hospital runs out of clean …
Walk in with mega pain from an earache. Staff was courteous. Doctor was outstanding. Left with a steroid shot in the arm. All my life. It’s a steroid shot in t he arm. Oh well. Girlfriend still bought me ice cream onthe way home.
Hands down the nastiest hospital in Mobile. The floors throughout the entire building look like they havent been cleaned in years. The walls of ER rooms (that are meant to be wiped down) are covered in who knows what fluids. Someone should shut this place down.
Went to the ER this morning after an accident. Nurse Chelsea, Doctor Babcock and the rest of the team with them today made me feel safe and helped my day get wildly better. This is also the hospital I come to for my regular doctor’s visits. Big props to them.
I was told by my dentist to go to the emergency room because my dentist office was closed. I went to Springhill ER. I was treated in the lobby in front of everyone. This is against HIPPA policy. The doctor never introduced himself and he …
Not punctional. Was told to be here for lab work between 8am and 9a. Got here at 8:10am. No one showed up until 8:30am. And she walked in with breakfast in her hand.
I had surgery on 26 September, 2022, to open up my throat/esophagus which had been damaged due to throat cancer surgery and radiation treatment. I’ve had this same surgery at Springhill three times previously with no incident. This time, …
Update: I was contacted by the hospital after my post and we have reached an amicable decision that I was very happy with!! I have to thank the hospital for reaching out to solve this problem!!! …
The staff is awesome. My husbands dr barber is awesome. My reason for bad rating is due to a nasty surgery waiting room and very nasty bathrooms. Makes you feel uneasy about how clean the surgery room is. Please get some cleaning staff
I have to be honest and feel that I owe this review to future patients and families.If you value your love ones, I would advise you to seek care elsewhere. The units are very nasty and unclean. Not sanitary at all. The staff is very rude …
I’ve been to this medical center on two occasions, because my surgeon was on staff at Spring Hill. The first time I was there was horrible. The nursing staff treated me like a second class citizen. In fact I went 24 hours without a blanket …
I was on vacation, 12 hours from home, with my 13 m old who had a fever of 104. They took 3 hours to even call us back, which makes sense at an ER but for a 1 year old with a fever that high? When they finally called us back they gave us …
Kudos to the many dedicated workers who gave my Mom wonderful care during her stay. From the E/R team; RNs Roquel and Merlene, Sandra, Monique, Taylor; C/T Tessa.. and others are highly appreciated. Lab techs who covered the entire hospital …
I see a lot wrong in this hospital. It would take me a month to explain all the things goned wrong here. With that being said, be very cautious because you want get what you’re paying for. Bring a family member with you, bring blanket, …
Had a back surgery on May 27th, only problems was the lack of communication with recovery to place that had my room which happen to be the birthing ward. I was fresh out of a surgery and hurting like crazy and it took almost 8 hour to …
My mom had a heart attack a year ago. We went to Spring Hill, we were both terrified. Dr. Charles H. Wyatt had HORRIBLE bed side manor. He was incredibly rude and disrespectful. He told my mom, who was hoping to have a bypass, “I could do …
Rude x2 nurses in the ER yesterday called patient advocate said she was coming never showed up lie. 6 hours later ran my blood work said normal please show that to my doctor I have illness and my blood work has not been normal in 8 years. …
Springhill Medical Center at one time was an excellent hospital. My experience we had was horrible. Husband was put in wrong room for starters. Then nurse couldn’t find supplies she need. It took her over an hour to come back. The CNAs were …
We recently had our first child at Springhill and we were absolutely blown away. Every single person did their job extremely well and then some. They were patient with every question we asked, went into depth to explain answers to …
I’ve gone through two surgeries here and I love the staff. Now I am giving 3 stars because they are money hungry. I remember my first surgery was emergency surgery. While I’m back there sick and overwhelmed their billing staff came back …