When you bank with TAPCO, you keep your money local. Since 1934, TAPCO has been serving the South Sound with financial services to help community members reach their goals. With several branches throughout Pierce County and online services available, banking is made easy and convenient. As a credit union, TAPCO is owned by its members which means there are no outside shareholders profiting from you. This allows for lower loan rates and less fees. Becoming a member of TAPCO is easy – just live, work, worship or go to school in Washington State.
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5:30PM Saturday 9AM–1PM Sunday Closed |
6312 19th St W, Tacoma, WA 98466
Not the best credit union to work with
That are the best bank
Clean friendly service. Outdated lobby. Not kid friendly.
Kind, willing customers service reps ready to assist you.
Make you feel like a criminal anytime I do banking there for my mother!
I have been a member for over 30 years. They always treat me like a good friend.
Don’t work here. There are some good people but overall the organization is terrible.
Customer service is terrible, always given an attitutide or treated like I’m an idiot, recently had them lose the paperwork I turned in for my automatic payments and bombed my credit and had to pay late fees over their mistake, went and …
Everyone is always positive and helpful. It’s kind of rare to have Everyone so pleasant!
App is always down and now their numbers aren’t working
I’ve had an account here for years. it’s been a good experience. there have been hard spots but we were able toto work them out.
I have been a member for over 30 years. They always treat me like a good friend.
I love my credit union.
Horrible customer service. Very disappointed. Tapco takes no responsibility when they process credit cards for car loans with other banks. I was charged a processing fee and was told I wouldn’t be. Tapco refused to correct the mistake and make it right.
They called the police on me for sitting in the parking lot inside my work vehicle. I was outside only twenty minutes early because my shift had ended. Their customer service leaves much to be desired.
I love Tapco Credit Union. Always friendly and helpful. Call us if a charge looks wrong. Covered when our debit was used not us. Amazing service.
I was given free McDonald’s food by a nice person in the parking lot but she refused to take ketchup off the bun so I couldn’t eat it
It’s awesome to know when you change credit unions because you purchased another vehicle they like to say F you and charge an extra payment on your vehicle and pretend “oh your dealership didn’t pay us yet” even know damm well when I called …
I’ve been a Tapco member for about 20years, my parents started the account for me and also paid off their mortgage with Tapco. I hate big banks and have always considered credit unions a more community-friendly alternative. Well, today I …
Worst bank for car loans. They send payment stubs the day its due so sending payment is a week late. Switching to online payment is a pain and got tired of having to constantly call to try to get them to fix their mistakes.
I’ll be closing my account after ten years and multiple loans. Tapco operates more and more like a bank, and less like a credit union; management staff is not willing to work with their customers. Plus, they lag noticeably in tech, whether …
Accidentally missed a month on misc loan. Once I realized this mistake to my horror and went to pay my current month and well as the month I was behind I was taken aback as a friendly toned account manager transferred me to an “account …
Cash machine at Tapcos are always broke or won’t accept cash deposits. I went to 3 Tapcos all 3 cash machines broke
I’ll tell you what, Taylor & Rebecca took great care of my needs at Tapco Credit Union. I had some issues in the beginning but between the two of these ladies they ironed out all the wrinkles. They were so awesome and so professional. A real pleasure to work with.
I’ve been a TAPCO member for about 20 years. My son is also a member and has been since he was 12 yo. …
I have been a member for many years. I am a very happy customer with little to no complaints. Highly recommend if your looking for a banking institution
Systems go down and you have no access to your money. Wait on the phone to talk to a rep for ever and than as soon as it connects they hang up. Cards stop working very quickly.been with tapco for about 15 years. Cant wait to leave this bank.
I have been a Tapco member for 38 years. In the last 2 years, things have significantly gone down hill. Multiple system outages that last for days on end, deactivated my debit card with no notification right before a holiday weekend “due to …
I am a new member and am amazed at the level of service I have received! Amazing and welcoming team helped me to open new accounts and secure a loan with an excellent interest rate for my new car!!! As a newcomer to the USA, they made …