We provide electricity, natural gas, water and wastewater services in the Russellville, Alabama area. We are here to serve you – our customer, … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
| Friday | 7:30AM to 4:30PM |
721 Jackson Ave S, Russellville, AL 35653
Closed 15 minutes early when it supposed to close at the exact time it shows on the window! Hate paying extra fee because I was here on time so were the others that were waiting in line!
This happened in Red Bay Alabama but I talked to the man in Russellville I mean Franklin County and I thank goodness I got it all on tape. Because he is lying through his teeth.
Charged me three time then wouldn’t answer my phone calls. Now I’m stuck completely broke for the weekend. Great customer service smh.
They are always nice when I go in.
No way to report power outages outside normal business hours and stupidly high bills.
Very not a professional company, took them a very long time to get here and when they did they turned the water on full blast to where it busted one of my water pipes.
Yesterday September 12,2019, the men from russellville utilities came out and replaced the power line from the street to the house and did a fantastic job, very PROFESSIONAL and very thorough, the response time was fast and efficient. …
They come an fix things my gas had a leak .also help city cut trees down that over Power line. Help us keep power. I’m so Thankful they can do both work n your
Home , they work on gas lines they had leaks n them. Proud they were very careful in what they do.
This morning I get a $519.00 light bill when my normal light bill the past almost 2 years have been 320.00 range. This is not okay we should not be paying for your vacations and brand new vehicles.
If we could leave zero stars we would. Rude, will not work with u on payments, overcharge customers. Terrible is the word.
Very unprofessional, when payed to have the water turned back on they refused not only that another account had to be made because they deleted the original account and refused to give the money payed that day back. When going back to pay …
Did not receive a bill and did not give any warning before disconnecting electricity for my business. Did not provide any account number to be able to enroll and pay bill online. Does not have any way to reactive deactivated service after …
You increase Russellville residents Utility Bill just so one of yours can get paid more, making residents pay over $500 for utilities is unacceptable. Wouldn’t suggest living in their jurisdiction unless you’re ready to pay outrageous bills …