This place is ABSOLUTELY HORRIBLE! The staff are lazy. Waited almost an hour to be called back and then all the doctors and nurses are sitting on their butts laughing and chitchatting. They don’t know how to schedule correct times for …
Sorry excuse for a doctors office. Pathetic doctors will not give results or send records to other doctors. This is a place for low income patients and you can tell.
Every time i go there it take about 4 to 5 hour till im called upon ,not only that its has some of the ugliest interior I’ve ever seen with some scratched up walls
Waited 2 months for an eye exam which was quoted at 60 or 70. Two months later i get a bill for 220. ! Called and they say it was extra for another exam they did . Was not informed of any extra charge at the time. Shady.
The Dr. that I see has been very helpful. He actually listened to what I had to say and helped me achieve better health. Im very happy with the service that I’ve received.
Terrible service. Only go here as a last resort. After waiting an hour and a half to see a dentist it still takes another hour to get your paperwork and prescription. Employees that could care less. Wouldn’t take my dog here.
First of all i am very grateful fo that QOL does but i really think the people in the pharmacy should take a step back and see how they treat people there is no reason to look down on people just becase they are less fortunate than …
Just wanted to say that Dr Tariq is a terrible doctor. He want even refer you when someone needs help! The system is all missed up! You shouldn’t need a referral to see any type of doctor for help!
Pediatric Department needs a new Doctor! Very upset that my daughters medication script wouldn’t be done over paperwork they never gave! And after I get all that straightened out the “Doctor” goes out of town for a whole week without printing out her prescription! Very aggravated and annoyed!
This place doesn’t even deserve one star! The faculty and staff there are very rude and unprofessional. The nurses rush you and cut you off every chance they can. They never answer the phone so very hard to contact them or schedule an …
These people are very unprofessional. Most of the staff is very rude. They don’t care about their patients at all. The lady in scheduling hung up on me because I was being assertive. They don’t even deserve to be in business!!!!@
They’re rude and unprofessional .. don’t call to change your PCP just call your insurance bc they are super rude. They also get offended when you need them to do they’re job. I’m talking about the operators .
Y’all are terrible. I have had to call so many times within the last 2 weeks bc y’all keep saying y’all are sending my prescription in and keep forgetting to. There are many other reason but I mean seriously where is the professional??
Several locations and great doctor’s. Even if u don’t have an appt and need to be seen as a walk in. They are always able to work you in. Plus they base the cost on income and they have a pharmacy as well where meds are very affordable as well. Very friendly staff.
Waited for 2 and a half hours in the waiting room of the dental area. Finally got an xray and then thrown in a room and have been waiting for another half hour (in agonizing pain from an infected tooth) hearing nurses cutting up in the …
I had an appointment for the dentist for tomorrow, which I had waited 2 months for. I just got a call that the dr. would not be in that day so I would have to reschedule for an appointment that is 2 more months away. WTH? …
They will call DHR on you because they simply don’t like something you do. They are evil. The doctor my son saw flopped him around like he was meat and jerked his head so she could “look at his eyes” which caused him to scream. She then …
This has to be the worst place I’ve ever been to In My LifeI’ve been going there for 3 year’s and have only been able see a doctor in person maybe 3 and they have changed my doctor without letting me know numerous times I will never be back the best thing I’ve ever done was to get new doctors
Call back is horrible…Dr Taraq basically ran me in and out so fast I didn’t get to tell him what I needed when my dr moved away. Horrible from the time you call to the visits. Patien portal is a joke to them….well the people that need help with low income you get a low income Dr. Truth .
I don’t fully understand what is so hard about answering the phone? I’ve been given the run around about my glasses for over a month now. Just give me my glasses that I PAID FOR for give me my money back. …
Okay so Dr. McCain was the most unprofessional and down right rude today during my visit. I have never met a doctor in 25 years that seemed to not give the slightest bit of care or even listen to my complaints. This man’s attitude was …
The staff are nothing but superb and I’ve never had to wait long to get in and out the exit no more then an hour. Unlike my last doctor where I had to sit for a half a day to get refills..
Had an appointment today, and I was very disappointed with the service I received. HIPAA was broken twice, my business was talked about in the hallway, the front desk was very unprofessional, I was treated as if I was a child and didn’t …
No stars actually. I was there Tuesday to have 1 tooth pulled and Dr. Brianna decided that I needed 2 teeth pulled. She broke both teeth off in the gum. She never said a word about leaving any of the teeth in my mouth. As she was pulling …
I would NOT!! Suggest anybody to go to this so call place. Needless to say I waited in the room for almost a hour before the dentist came in and when she did she was VERY rude and DISRESPECTFUL!!! When she asked me a question and I gave her …
Worse place ever! Staff is rude! Showed up for dentist apt that was confirmed. Lady at the front said doc isnt here. Said she couldnt reschedule my appointment. It has been rescheduled twice because of them..I said I needed to be seen sooner. As I was leaving she said “dont come back!” I promise anyone I know wont be back!
Absolutely horrible! These people could care less about your children or their well being, front office staff has a minimal understanding of the correct use of English, they can’t keep a Dr on staff, and the one they have now is extremely …
I had scheduled an eye exam and was told it was going to be a certain amount based on income. Ok, that’s fine. Two weeks later I received a small bill in the mail. I pay it. …
been waiting for 2 hours for them to pick up the phone to direct my call. wished i had somewhere else to go. this is crazy. let’s just see how long it is before they answer. 2/14 hrs of waiting to direct my call, only to be answered by a recording to leave my name and number. i’m not going to hold my breath. its Friday~
This Medical Facility has Adult Medical, Pediatrician, OB-GYN, Dentist, Mental Health, Lab, X-Ray and Pharmacy all located at this Complex.
They also have a sliding fee scale for the uninsured and poor.
You will see why I gave the 4 stars. I believe that’s fair givin the multiple clinics. Dr Tariq I give 5 stars. Mary Burgess 5 stars. Roger NP at QOL Main Complex/Adult 1 star. Dr Bucci at School Base 1 star, *0* if I could. There’s 2 other …
My son had pink eye and I knew that before taking him, so I just needed an antibiotic to give him. My husband took him to the appointment I made, told my husband the pharmacy is WALMART. I went to Walmart after I got off work to pick up the …
Very poor customer service. I was seen, told that I needed 3 teeth pulled (scheduled a week later), then given a prescription for antibiotics and pain medication. They called and cancelled my first appointment, which was fine, but then when …
So, the lady with short black curly hair outside in red scrubs told me, I can’t bring our baby in when we have no one to watch him. On top of that laughed at me and told me to “figure it out.” I can only assume what would happen if someone …
Read the reviews. This is last resort. Failure to renew prescriptions in timely manner causing family member to run out 5x. When confronted Dr. Tariq was rude & inciting rage in her defense. Poor dental care offered, and welfare of patients …
Had eye exam by Dr Michael Johnson. Then to pick out new glasses. After a month they called said I could pick up my glasses. Well they was not the one’s I picked out. Who ever. They belong too was. A man they fell off my face I could not …
Horrible place. Called to set up and appointment and they put me on hold for an hr. Hung up and called again just to be put on hold again so i had to call a different QOL downtown to set up an appointment. When i showed up 30 minutes early …
I’m having a dental EMERGENCY today.
I’m on hold trying to call for 45 minutes. 15 minutes in I decided to drive to the office, I traveled 30 minutes in the rain not being to see out of my left …
Terrible service, they absolutely don’t answer the phone and most doctors have had some part of their license stripped and are limited to the medicine they can prescribe. Very poor service. Nobody smiles and they are rude as hell. The …
Very very good place to go to everybody there was extremely nice and helped me in any way I need thank you all so much but if you looking for doctors to write you someone for pain when you have a broken leg both bones broken and screws and …
The wait time in the pharmacy. Is excesive it takes to long sometimes up to 3 days. I can never get anyone on the phone to check on prescriptions or to make appt. I can never find out anything. I do feel like I’m bothering them..
People are very nice. They have a great office staff in adult medical. Very nice and clean place. Definitely are prepared to do covid checks. Pharmacy is nice. Rene, Ms. Janice, and Raven are GREAT….
I’m supposed to see a hand surgeon said by many doctors, but with my insurance, I have to get a referral from Quality of life. No one has called. I called back after 3 business days and they acted that so much is happening, they couldn’t …
If I could rate this department 0 stars I would. I wouldn’t recommend this place to anyone I know not even to the people I despise. When you’re calling whoever picks up the phone it’s an AUTOMATIC attitude…like I just don’t understand. And …
I have always had good experiences here. Everyone was very friendly, and Dr. Tariq listened to me about my ailments and is treating me for all my problems instead of referring me to umpteen doctors. …
Great caring employees. Well coordinated between treating professionals. Their personnel seem to truly care about their patients and have been a tremendous help to me.
When i tell u thos is the worst place ever.u cant get anything done with these people dr shoer in peds tht lady dont need to be there i hve never seen a dr tht dont care..she talk about things tht she dont hve no business talking about. …
I was impressed with the fact that they were able to save one of my teeth that I was certain that they were going to have to extract. They, in fact filled 3 of my teeth for $45😁 Extremely polite and professional staff, as well …
NEVER go here for OB services or pelvic exams in general. I left this place in tears because of the triage “nurse” and Carole Campbell SHOUTING in the hallway full of patients jokes about my private health. I have reported the facility and …
Always a pleasant experience when I go here.
This place is ABSOLUTELY HORRIBLE! The staff are lazy. Waited almost an hour to be called back and then all the doctors and nurses are sitting on their butts laughing and chitchatting. They don’t know how to schedule correct times for …
Helping a young friend in need of dental work.
Friendly staff
Good doctors
I love this place!
Crappy unorganized place
I love this place
Great people
Doctors are awesome!
Great service
I don’t like the administration here 😔 …
It is cheaper to see a doctor
It suxs
Good service and friendly people
Friendly professional staff.
Slow and down follow up
Good and bad experience here…
Great godly people
Dr Phillips is horrible
Okay service, few dislikes.
I worked there for three years. Great employer!
They are very professional and careing
Very attentive
Great medical care!!!!Front desk and customer service Great!!!!
Good doctors
Messed up My name and appointment
My dear Dr I only see Phillip Rogers
Staff is unprofessional and physicians are able half the time.
Dr. Roger’s seems to be a very nice man. I like this place.
Really nice and caring people. They took really good care of me.
Good doctor’s the farmacy nice people
Sorry excuse for a doctors office. Pathetic doctors will not give results or send records to other doctors. This is a place for low income patients and you can tell.
this hospital is really good……………u might have to wait little bit long but the employees are really sweet
I like that this complex is always clean. The staff members are helpful and friendly.
Only use if have no other choice. Used this clinic for four and half years. You will eventually suffer every indignation on spectrum.
I wouldn’t take my dog here. Poor patient care, staff are rude. Refuse meds you’ve been on. QUACKS!
Love the nurse Kristy here she is amazing.
Amazing Place the doctors help you in both medical and dental. (Wait times are long but it’s worth it)
Every time i go there it take about 4 to 5 hour till im called upon ,not only that its has some of the ugliest interior I’ve ever seen with some scratched up walls
I had a good visit with my Dr the day I was at Quality of Life.
Great people and place to work
Waited 2 months for an eye exam which was quoted at 60 or 70. Two months later i get a bill for 220. ! Called and they say it was extra for another exam they did . Was not informed of any extra charge at the time. Shady.
Ordered my glasses in October of 2020. It’s April 2021 and I still haven’t received them.
Nice professional medical dental and vision at a fair dollar
The Dr. that I see has been very helpful. He actually listened to what I had to say and helped me achieve better health. Im very happy with the service that I’ve received.
Terrible service. Only go here as a last resort. After waiting an hour and a half to see a dentist it still takes another hour to get your paperwork and prescription. Employees that could care less. Wouldn’t take my dog here.
First of all i am very grateful fo that QOL does but i really think the people in the pharmacy should take a step back and see how they treat people there is no reason to look down on people just becase they are less fortunate than …
Didn’t help me and sent me a $400 bill by the time I got home somehow.
Just wanted to say that Dr Tariq is a terrible doctor. He want even refer you when someone needs help! The system is all missed up! You shouldn’t need a referral to see any type of doctor for help!
Pediatric Department needs a new Doctor! Very upset that my daughters medication script wouldn’t be done over paperwork they never gave! And after I get all that straightened out the “Doctor” goes out of town for a whole week without printing out her prescription! Very aggravated and annoyed!
This place doesn’t even deserve one star! The faculty and staff there are very rude and unprofessional. The nurses rush you and cut you off every chance they can. They never answer the phone so very hard to contact them or schedule an …
These people are very unprofessional. Most of the staff is very rude. They don’t care about their patients at all. The lady in scheduling hung up on me because I was being assertive. They don’t even deserve to be in business!!!!@
They’re rude and unprofessional .. don’t call to change your PCP just call your insurance bc they are super rude. They also get offended when you need them to do they’re job. I’m talking about the operators .
They never have a Dr at any location, they never answer the phone
Y’all are terrible. I have had to call so many times within the last 2 weeks bc y’all keep saying y’all are sending my prescription in and keep forgetting to. There are many other reason but I mean seriously where is the professional??
Several locations and great doctor’s. Even if u don’t have an appt and need to be seen as a walk in. They are always able to work you in. Plus they base the cost on income and they have a pharmacy as well where meds are very affordable as well. Very friendly staff.
Waited for 2 and a half hours in the waiting room of the dental area. Finally got an xray and then thrown in a room and have been waiting for another half hour (in agonizing pain from an infected tooth) hearing nurses cutting up in the …
I had an appointment for the dentist for tomorrow, which I had waited 2 months for. I just got a call that the dr. would not be in that day so I would have to reschedule for an appointment that is 2 more months away. WTH? …
They will call DHR on you because they simply don’t like something you do. They are evil. The doctor my son saw flopped him around like he was meat and jerked his head so she could “look at his eyes” which caused him to scream. She then …
This has to be the worst place I’ve ever been to In My LifeI’ve been going there for 3 year’s and have only been able see a doctor in person maybe 3 and they have changed my doctor without letting me know numerous times I will never be back the best thing I’ve ever done was to get new doctors
Call back is horrible…Dr Taraq basically ran me in and out so fast I didn’t get to tell him what I needed when my dr moved away. Horrible from the time you call to the visits. Patien portal is a joke to them….well the people that need help with low income you get a low income Dr. Truth .
They let us wait too long although we came 15 minutes earlier than our appointment.
Love it their dentist is great explains procedures before starting let’s u know what’s going to take place and everything
I don’t fully understand what is so hard about answering the phone? I’ve been given the run around about my glasses for over a month now. Just give me my glasses that I PAID FOR for give me my money back. …
Okay so Dr. McCain was the most unprofessional and down right rude today during my visit. I have never met a doctor in 25 years that seemed to not give the slightest bit of care or even listen to my complaints. This man’s attitude was …
The staff are nothing but superb and I’ve never had to wait long to get in and out the exit no more then an hour. Unlike my last doctor where I had to sit for a half a day to get refills..
Had an appointment today, and I was very disappointed with the service I received. HIPAA was broken twice, my business was talked about in the hallway, the front desk was very unprofessional, I was treated as if I was a child and didn’t …
No stars actually. I was there Tuesday to have 1 tooth pulled and Dr. Brianna decided that I needed 2 teeth pulled. She broke both teeth off in the gum. She never said a word about leaving any of the teeth in my mouth. As she was pulling …
I would NOT!! Suggest anybody to go to this so call place. Needless to say I waited in the room for almost a hour before the dentist came in and when she did she was VERY rude and DISRESPECTFUL!!! When she asked me a question and I gave her …
I’m very happy with the services . So far I haven’t had any problems. Everyone there is very kind and concerned. Very pleased.
Worse place ever! Staff is rude! Showed up for dentist apt that was confirmed. Lady at the front said doc isnt here. Said she couldnt reschedule my appointment. It has been rescheduled twice because of them..I said I needed to be seen sooner. As I was leaving she said “dont come back!” I promise anyone I know wont be back!
Absolutely horrible! These people could care less about your children or their well being, front office staff has a minimal understanding of the correct use of English, they can’t keep a Dr on staff, and the one they have now is extremely …
I had scheduled an eye exam and was told it was going to be a certain amount based on income. Ok, that’s fine. Two weeks later I received a small bill in the mail. I pay it. …
Worst healthcare experience I’ve ever had.
1. The last time I’m on hold for 45 minutes until I finally hung up and called back (Talladega location). …
been waiting for 2 hours for them to pick up the phone to direct my call. wished i had somewhere else to go. this is crazy. let’s just see how long it is before they answer. 2/14 hrs of waiting to direct my call, only to be answered by a recording to leave my name and number. i’m not going to hold my breath. its Friday~
This Medical Facility has Adult Medical, Pediatrician, OB-GYN, Dentist, Mental Health, Lab, X-Ray and Pharmacy all located at this Complex.
They also have a sliding fee scale for the uninsured and poor.
You will see why I gave the 4 stars. I believe that’s fair givin the multiple clinics. Dr Tariq I give 5 stars. Mary Burgess 5 stars. Roger NP at QOL Main Complex/Adult 1 star. Dr Bucci at School Base 1 star, *0* if I could. There’s 2 other …
My son had pink eye and I knew that before taking him, so I just needed an antibiotic to give him. My husband took him to the appointment I made, told my husband the pharmacy is WALMART. I went to Walmart after I got off work to pick up the …
Very poor customer service. I was seen, told that I needed 3 teeth pulled (scheduled a week later), then given a prescription for antibiotics and pain medication. They called and cancelled my first appointment, which was fine, but then when …
So, the lady with short black curly hair outside in red scrubs told me, I can’t bring our baby in when we have no one to watch him. On top of that laughed at me and told me to “figure it out.” I can only assume what would happen if someone …
Read the reviews. This is last resort. Failure to renew prescriptions in timely manner causing family member to run out 5x. When confronted Dr. Tariq was rude & inciting rage in her defense. Poor dental care offered, and welfare of patients …
Had eye exam by Dr Michael Johnson. Then to pick out new glasses. After a month they called said I could pick up my glasses. Well they was not the one’s I picked out. Who ever. They belong too was. A man they fell off my face I could not …
Horrible place. Called to set up and appointment and they put me on hold for an hr. Hung up and called again just to be put on hold again so i had to call a different QOL downtown to set up an appointment. When i showed up 30 minutes early …
I’m having a dental EMERGENCY today.
I’m on hold trying to call for 45 minutes. 15 minutes in I decided to drive to the office, I traveled 30 minutes in the rain not being to see out of my left …
I go here because it’s the only place I can find that takes Medicaid.
Terrible service, they absolutely don’t answer the phone and most doctors have had some part of their license stripped and are limited to the medicine they can prescribe. Very poor service. Nobody smiles and they are rude as hell. The …
Very very good place to go to everybody there was extremely nice and helped me in any way I need thank you all so much but if you looking for doctors to write you someone for pain when you have a broken leg both bones broken and screws and …
The wait time in the pharmacy. Is excesive it takes to long sometimes up to 3 days. I can never get anyone on the phone to check on prescriptions or to make appt. I can never find out anything. I do feel like I’m bothering them..
People are very nice. They have a great office staff in adult medical. Very nice and clean place. Definitely are prepared to do covid checks. Pharmacy is nice. Rene, Ms. Janice, and Raven are GREAT….
I’m supposed to see a hand surgeon said by many doctors, but with my insurance, I have to get a referral from Quality of life. No one has called. I called back after 3 business days and they acted that so much is happening, they couldn’t …
If I could rate this department 0 stars I would. I wouldn’t recommend this place to anyone I know not even to the people I despise. When you’re calling whoever picks up the phone it’s an AUTOMATIC attitude…like I just don’t understand. And …
I have always had good experiences here. Everyone was very friendly, and Dr. Tariq listened to me about my ailments and is treating me for all my problems instead of referring me to umpteen doctors. …
Great caring employees. Well coordinated between treating professionals. Their personnel seem to truly care about their patients and have been a tremendous help to me.
When i tell u thos is the worst place ever.u cant get anything done with these people dr shoer in peds tht lady dont need to be there i hve never seen a dr tht dont care..she talk about things tht she dont hve no business talking about. …
I was impressed with the fact that they were able to save one of my teeth that I was certain that they were going to have to extract. They, in fact filled 3 of my teeth for $45😁 Extremely polite and professional staff, as well …
NEVER go here for OB services or pelvic exams in general. I left this place in tears because of the triage “nurse” and Carole Campbell SHOUTING in the hallway full of patients jokes about my private health. I have reported the facility and …