They are crooks. They charge you for weekly pick up but then only come 2 maybe 3 times a month. They never answer their phone and when you finally do get someone they are so rude. …
Waste path is useless I can understand being backed up because of federal holidays but not to come for almost a week is unacceptable how are they still in business
Worst service ever, I have an active account with them and I have 4 weeks with missed collection and they don’t answer my emails, I’m looking for a new service
I’m not happy with there service it seems like there truck brakes down at least once or twice a month so my garage doesn’t get picked you ever week because of the excuses and then they don’t want to refund you for the work they did not do.
I’m giving 4 stars because of how hard it was to get ahold of the company to even get my cans but after that little fiasco it’s been a wonderful experience I will recommend it to anyone
Was suppose to pick my trash up yesterday morning and I called an left a voicemail asking them to contact me about it and they never even returned my call so I’m just stuck with a full can of trash for another week I guess
Horrible company. Never pick up on time. And yet extremely funny how they are using their employees on here to give them good reviews, but yet hide their real names.
This company is horrible. They missed pickups and when we canceled they would not refund. NEVER USE THIS COMPANY! They steal your money and do not pick up your trash.
They are very unresponsive, change dates all the time, some weeks did it even show up!
Even the better business bureau responded “they can’t get answers out of them”
If I could mark negative stars, I would!!! Makayla is HORRIBLE at customer service!!! They double bill you; the website is ALWAYS messing up; and they are unreliable with pick-ups!!!!! SAVE YOUR MONEY and go with ANYONE ELSE!!!!!
Started new service a month ago and still have no received a can. Every time I call it’s excuses and I’m told a can is coming that day. I’m paying for services and can’t get a can delivered to me but was told I can come get it myself. Unacceptable and awful service.
No consistency with pick ups. Some weeks it runs 1 or 2 days late without notice. Other times they don’t pick up at all. As I write this there has been no pick up for 2 weeks. Cancelling ASAP.
Switched to Waste Path from a more commonly known and unreasonably expensive company (The Green Can people). Have had no issues at all with our Waste Path Service. Should have switched long ago!
I have to call literally every week to get my trash picked up because they always pass my house. Out of the three months of service I have only not had to call twice. If I had any other option for trash pickup I would go elsewhere but they are the only company that services my area.
The lady who answers the phone is a very rude person and shouldn’t be allowed to deal with upset customers who haven’t had service in 3 weeks. You will lose a lot of customers if you keep her on the phone.
Worst garbage company ever. They miss my house about once a month, they always leave the garbage can in the middle of the driveway so I have to stop in the road and move in when I get home from work. Any trash they spill from the can stays in the yard until I pick it up. WORST GARBAGE COMPANY EVER! I’m switching today!
We have had Wastepath since December and they are TERRIBLE! The worst company I have ever dealt with. Trash is NEVER collected when it should be and even though I call to let them know, there has not been any improvement.
DO NOT WASTE YOUR MONEY ON THIS HORRIBLE COMPANY! This is extremely poor service, they do not hold up their end of the agreement, only show up and pick up what they want to and they are very rude and hateful with customers. They make it …
After continuing to bill me for service I did not receive they refused to compensate me for the payment and even continued to refuse to compensate me even a fair amount for the mistake that had been made. …
I paid them $75 and i received my trash can 3 1/2 weeks later…. they couldn’t tell me where the trash cans were, who would deliver them, when they would be delivered, etc. horribly ran company. And that’s just from 1 months of experience with them.
I had a problem with my trash, but operation manager Andrew Cohoon. Went above an beyond to come pick up my trash. In his personal vehicle and removed all my trash That was suppose to be pick up 3 days ago. …
Started service 6/6. Told would be 16th before we got our cans and that they would not debit our account until then. Account debited on 7th. Told our cans could not be there by the 16th but that they would pick up our old Republic can …
Horrible customer service. My fiancé paid for a quarter of trash service, when we didn’t need it. When we called them to try to get a refund on a service we didn’t need or want, the woman that answered the phone was hateful and rude. What …
I cleaned out my basement and took a load of junk to the dump at Waste Path. The person who checked me in was very helpful. I appreciate having a place to be able to dispose of household waste.
My father has had many issues with this company. He calls and can’t get in touch with anyone and leaves a message to no calls back. Its a nightmare at times for him, and he’s elderly. This service has been more trouble than its worth!
I’ve been with Waste Path for many years and I can almost set my watch by the minute when they will pickup. When I’ve called the office for something they are always very polite and kind.
Our trash is never picked up on time. I understand that things happen but every single week it’s a new excuse. Something is always wrong with the truck or waiting on a part, etc. I wouldn’t even mind if they at least gave a curtousy call to notify of the delay but they never do. Getting very fed up.
It’s completely obvious why they are rated 2 stars only… they never deliver my trash can and they can’t give you a refund.
Very stupid and rude customer service.
The trash was supposed to be picked up a day late this week due to Christmas which would have made it due to be picked up on Thursday. I called on Friday TWICE, as it still had not been picked up, and was assured it would be picked up by …
Just moved from Wisconsin down to Wingo. Pretty good service, always nice to speak with on the phone and are very helpful. Only reason I didn’t give five stars is because on occasion they don’t pick up until Saturday. I know I’m being a little nit picky but it was confusing the first few weeks.
I have had waste path for a while the other day I discovered my can missing I paid my bill I never received per usual through doxo. I was told after a couple of calls my service was discontinued. I’m not happy I paid extra and then when …
Great company with a brand new customer service and management team. It seems to me that people only write reviews when they don’t get their way and are angry. Silly when if you’re nice and let them work with you, they tend to bend over …
This company is awful! We had them before and they just threw our trash cans across the street or randomly wouldn’t come get the trash. We decided to try them again and we are only on our second billing cycle and the last two weeks they …
The owner made sure I received my cans finally and the guys who pick up the garbage are sweet and do a tough job and I want to give a shout out to them! Thank you for all you do! The office staff is very professional and polite but should just be truthful when they don’t have cans to deliver!
I’ve been with Waste Path for many years and I can almost set my watch by the minute when they will pickup. When I’ve called the office for something they are always very polite and kind. People who go around bashing waste services obviously don’t have a healthy and positive life. Think positively and start doing Yoga.
Started service first of February, they have picked up 4 times. It’s almost like a game, you call they say ” changed route day or new driver” and still no pickup. Please tell me how to get my garbage picked up!!!!!. Customer service is shameful!
Extremely dissatisfied with this company’s customer service. We put our garbage out on the curb on Thursday, July 19th like we do every Thursday. They did not pick up our trash. Bill is paid in full. I tried calling them on Sunday, July …
I have used wastepath for close to 15 years. I’ve never had a problem until recently. My trash cans have been without kids now for going on 4 months. I have called many many times to their office to get someone to replace the lids or cans. …
I cancelled today. In the past it was okay to leave some excess trash and they would still stop and pick it up, however, yesterday they left several excess bags and now I have a wet mess to deal with. Why not just pick it up and charge a …
I have been with waste path since August and ever since the first day I have had TERRIBLE service! In August we were told that we would get our can the next week but to put our trash out at the street and they would pick it up every …
I signed up for trash service today. The man I spoke with over the phone was very nice and very helpful. He explained everything to me very thoroughly. The cost for my trash service is much less than what it was when I was with the other …
I would not recommend their service to anyone! Last week they only emptied half my can and left broken glass everywhere from slamming the can. We were told it would be addressed (not in a professional manner) and we could put two cans out …
Had to discontinue service with Waste Path because their service has been really spotty over the last year or so. My pickup day during the week had changed at least three different times in the last year and even then, we would get notices …
If I could give less I would. Multiple times no pick ups. Multiple times no return calls And a steady downhill service. At first Wastepath was incredible. Perfect and on time. You could count on them. They had a driver and a couple …
Poor customer service. I called to pay my bill after trying for 2 weeks to pay online and getting error messages that the page I am trying to reach doesn’t work. Got all sorts of attitude from their employee that there couldn’t possibly be …
Very unreliable. If they miss picking up your trash one week because the new guy didn’t know, nothing you can say will convince them to come sometime during that week to pick up your over filled trash cans. So, they set at the end of your …
I had a very, very slight issue with my scheduled residential trash pick up recently. I phoned the receptionist to complain. I spoke to a young lady and was unnecessarily rude to her. …
TERRIBLE company. Im switching ASAP. Never know when they’re going to pick up IF they pick up at all. Have gone WEEKS without pickup and had to take my trash to the dump but by God they want their money! DO NOT GIVE THEM YOUR BUSINESS!
Place is a joke. Pick up is ok but this is now the second time this has happened. Bill was over due. Called on Thursday made the payment, only to come home on fri to find out that the had picked up the trash, and also took the dumpster back …
Our garbage on oaks road is suppose to be picked up on Thursday. After it wasn’t picked up I called Friday morning and spoke with Amber who said to leave it out that they didn’t finish there routes yesterday but would pick it up today. Well …
WORST trash pick up company in the area!! In the 1st nine months of 2017 they missed a total of 15 times.
We always call when they miss and DID receive credit on our next bill. But this …
Totally unreliable! Average trash pickup about 3 times a month. Even though I pay for 4. Doubt that I get credited for the weeks they don’t pick up my trash. Dumping them very soon.
I have called numerous times and left many messages for 2 days. No one answers the phone or calls you back. My parents have moved and need trash pick-up service immediately!!!! Now it is weekend and their trash is backing up all because no one will answer the phone or return calls!!!
We cancelled service due to the fact that they called us and told us that our two cans were too close together and the drivers were upset about this. I asked if I should get a tape measure to measure exactly how many inches apart they …
April 6th – no Truck ran (Truck ran on Monday- we never received the call, I called in and was told the truck would be running on Monday so I left work ran back home to put our cans back out) …
Not reliable
Update March 6, 2017– if I could rank this company in the negative range I would. They have been doing door side pick up, meaning they come up my long driveway …
Customers are only “allowed” to have certain amounts of trash with this company. I found this out as they were leaving empty boxes etc that we stacked next to our trash can if it was full. I called and they said I was required to call …
I’ve been a customer for 3 years. My home pickup has been skipped for an entire week on about 10 occasions. They frequently run 1 or 2 days late due to truck problems and 2 or 3 days late for holidays. …
I am going on my 3rd week of no trash pick up. Yes, my trash has been sitting on the side of my driveway for 3 weeks, so I have not missed them. My neighbors trash has been sitting out the same as mine. Each time I call to find out when …
The absolute worst service. I was a customer for over 5 + years and they NEVER picked up my trash when they said they would. Many weeks they wouldn’t come at all! I called customer service which was a complete joke. They truly don’t care …
Excellent prices. They don’t raise the price 3 months after youve been there. Who wants to continue services with a place that penalises you for customer loyalty?! They’ve always been good about answering my questions and providing good …
Paid massive amount of onboarding fees two months ago and have not yet once had a single pickup at my residence, or even a can delivered. Charges money and provides nothing in return. Literally a scam company. Have attempted multiple …
Of course this is not my real name but I have to sign in with google and I use my dogs name.
This company is pretty good overall and the customer service personnel when …
Waiting 3 weeks and counting for my cans. After already have paid for three months of service. Can’t even get them on the phone. I’ve been calling everyday. Do they only have one employee?
I never post reviews but I can’t not post about this terrible experience.
Waste path did not pick up our trash one week. we called, They told us our bill had not been paid. We checked our account and it had been paid. They said they …
I moved to Lone Oak about a year ago. Services have been dependable. They missed maybe 2 times picking up our trash. I appreciate the employees who do trash pickup. It is a very thankless job. I wish others would tihink about the workers …
I have made numerous phone calls to Waste Path and I have NEVER talked to anybody, I always had to leave a voicemail and never got a return phone call, and I mean not one time. I was wanting to get a dumpster brought to my business. NEVER a …
Wastepath services are horrible!! They do not pick up trash regularly! Obviously they are quick to take your money only to provide poor service…For those folks in the Cunningham area, Starh trash service in Arlington and Republic trash …
WastePath customer speaking. WastePath has missed approximately 3-4% of the weekly pickups. Approx 50-60% of pickups are on time, but the remainder occur the next day or two days later. When I called to request credit for a missed pickup, I …
We have used this company for over a year. They continue to miss pickups or delay them. At this time they have not come and picked up our trash for a month. After multiple calls and assurance it would be picked up they fail to do so. …
I started an account and paid for services almost 3 weeks ago and the woman on the phone told me that they would pick up my trash the next day. 3 weeks later, mountain of garbage beside the road, and still don’t have my 2 cans. Customer …
Do not purchase Waste Path services, I have been a customer of theirs for 3+ years. They didn’t pick up my trash at the normal time they pick up, so I called and come to find out. They came earlier due to new customers, and that they …
We’ve had Waste Path for about 2 years now. Their service is absolutely horrible. They have missed more pickups than any other trash service we’ve had, they might pick up once every two weeks. We call at least 4-5 times a week to get them …
Worse company I have dealt with, payed my bill one day shy of a month ago and have been told every week they would bring out my trash cans and still don’t have them. Told them I wanted a refund and was told they don’t do refunds. Was also …
The man in the truck got out shaking his head and stomping around angry that we had extra trash.. We called ahead of time as we are remodeling our home and had excess trash. He was so rude and when I told him we called ahead of time, he …
Called in May for a dumpster to be delivered for a remodel, told the guy what day I needed to have it by. “No Problem”, that day comes, no dumpster, no call. After 10 times calling I finally get ahold of the guy. I explained that …
Reviews do matter. I will not subscribe to this Wastepath service due to very low customer satisfaction reviews. Absolutely not what I chose to deal with. Thanks for posting your reviews.
Terrible service, last few months have been horrible. Called to inquire why trash was not being picked up. All you get is an answering machine and never call back.
My garbage only gets picked up once a month. My garbage can sits in front of my house for weeks, waiting on wastepath to pick it up, but they never do. Yet they still want me to pay my bill on time. I pay for 3 months at a time & my garbage …
Went weeks without picking up garbage. Driver’s are rude and refuse to do there jobs. The main question I have is why do they have two people in there truck’s if neither one is going to get out and pick up what they intentionally leave …
Trash hasn’t been picked up in 2 weeks. I have e mailed twice and only response I get is “I left a note with the driver”. OK?? Same driver not picking up my trash, cause that makes feel warm and fuzzy? Now week 3 they send an e mail …
Poorly ran company. They will tell you one thing and do another. Been in customer service for 30 year’s and never seen a company ran this poorly don’t know how there still in business.
Signed up for new service with them. waited for a can to be delivered. After 1.5 weeks started calling. The first call, I was told it would be delivered on the day I called. No can showed up. Called again, was told I was on the list and it …
Personnel performing pick-ups make their rounds and pickup when they are supposed to. However, the containers, I have two, have been damaged during the service and I do not seem to be able to get replacements. About 4 weeks ago, prior to …
If I could give 0 stars I would. They are late picking up trash a lot, most of the time for seemingly no reason. We end up with trash piling up way too often it’s crazy.
If J.P Roberts is giving you a bad review…then that says it all. Was going to give this company a try, but the owner seems to only offer excuses instead of resolutions.
This company changes pick-up date and will not inform the customer. The worst part about it is there the only company in town that’s cheap I guess you get what you pay for. To bad I don’t have extra money to go with a better company.
Have been trying to pay my bill for over a month now, they never gave us an account number and won’t answer any calls so we haven’t been able to pay. Due to them not answering we can’t pay and they won’t pick up our trash. Horrible business and very unprofessional and unreliable.
We have had several missed pickups on our street and they will not give us credit for about 4 weeks of missed pickups since October. This is not acceptable
I am finally done with these guys. Just like everyone else on here you will pay for 3 months up front and lucky if they pick up once a month. You will hear every excuse under the sun on why they can’t come. We have heard its too cold, …
I know something better happen soon! I started my service with them a MONTH and a half ago and was told it would be close to 15 days before I got a can, I had no problem with that , even though I cannot put my trash on the corner because …
The absolute worst trash service around this area. Have had their service for going on 2 years now and today I renewed and paid up on service. I have had 2 trash cans the entire time I’ve had service. Now after paying again this price …
I started my service on 4/1/2022, they advised me to put my trash on the curb and it would be removed that following Friday the 8th. Friday the 8th comes and they don’t pick it up, I call and leave a message, no one responds, I sent an …
I know things are tough all over on businesses hiring and keeping employees. My issue is I signed up about 6 weeks ago and yet to have a rollout delivered to my home in Lone Oak. I have spoken to customer service about this three times and …
They are very nice if you ever get them on the phone. But I’ve called over 10 times in the past month, left message on Facebook page, and emailed. I paid for a year in advance and my trash only gets picked up 1-2 times a month and it’s …
I’ve had their service for over a year. They’re late every other week they charged twice as much as anyone else and when you called the service line, they wont reimburse you because they’re not picking up their trash
There customer service was real hateful if they pick your can up it will take up to 25 0r more days to get it back and then they take there time and just don’t care cause there web page says they have great customer service. But that’s a lie so before u pick this company for trash pickup look around for a different company
Never on time. Typically runs 2-3 days behind schedule every week. But they are ALWAYS punctual about collecting their payment! On one occasion a couple months ago, they finally picked up our trash but left our two trash cans in the middle of the street.
I’ve been trying to leave a message on their contact us page and it will not allow me, so I’m going to write it here. Our trash collector seems to be in a rush every week, and has been leaving messes. Out trash can rarely goes all the way …
After a month, I’ve tried and tried to get them to come pick up my trash. I finally talked to someone who assured me it would be collected Wednesday… it’s now Saturday. I’ve called ever business day for 2 weeks with no return calls. I just …
I switched to waste path 8/12/22. I paid up front, they never picked my trash up until 9/13/22 but also never delivered my can yet. The ladies at the office keep saying its going to be a week or two before they can deliver.
I just want everyone to know these people do not care about the hundreds of bad reviews they get every week. It’s just another day at work for them. Haven’t received any bills from opening day of my services which was about 6 months ago. I …
I ordered and paid for trash service on July 1st. It is now August 11th and I still haven’t received my trash cart. I can’t put my trash out on street without a can. I have tried to call numerous times no one ever answers I have left …
They don’t return phone calls if they are in error. They just ignore you. Unorganized, customer service is horrible, and they just don’t care. For 2 months they have ignored my request to pick up a dumpster which they finally did but …
I am new to the area and was told this company was the lesser of two evils. I have had two weeks straight of calling and leaving voicemails, with no one ever answering the phone (only goes to their voicemail system) and no one returningmy …
Very long review please read before starting or continuing service with these people!!! I paid a total of 120ish dollars for service and can delivery I was told 2 weeks for can delivery so I waited. 2 weeks turned to a month I began calling …
It’s hard to believe that a business can stay open with so poor customer service and overall service. We now get a letter in the mail telling us that they need to add a “fuel surcharge” due to the increases in diesel fuel. I understand the …
Worst company EVER!!! I paid for my garbage a year in advance. That means garbage can and weekly pick up (Mondays). You never know if going to show or not. I have been with since 2020. I have given chance and chance. I called in September …
Good luck getting them to pick the trash up. My pick up was on Monday, I left my trash can out from Sunday night to Tuesday or Wednesday. Hoping they were just late. Nope, nobody would come. Then occasionally they would pick it up 2 weeks …
They are crooks. They charge you for weekly pick up but then only come 2 maybe 3 times a month. They never answer their phone and when you finally do get someone they are so rude. …
Most unreliable . Waste of money.
Can’t pick up on time.
Amazing service! Reliable and friendly!
Very freindservice love the company
Pathetic excuses every week, tradh never gets picked up
Terrible customer service. Trying to pay 💰 my bill. No one answers the phone ☎️ UNBELIEVABLE!!!!!!!! …
Cancelled the service and they refuse to give a refund.
Do not waste your money. They never pick up.
Terrible service. Never pickup on the day they are schedule to. Fail to even pickup half the time..
Will not answer phone or return phone calls. Trash regularly not picked up
set up service 3 weeks ago and have yet to have trash picked up.
Very helpful and willing to get going when you need them
Set up service almost a month ago still no can place just don’t pick up trash there service is trash also
GREAT!!! WONDERFUL!!! The customer service reps are very helpful and very friendly!!! Always ready to help….. I highly recommend!!!
Didn’t let any of their customers know that they changed their number. Not very good customer service.
Hasn’t picked up our trash in 2 weeks!! Terrible company.
Place is a joke unreliable service, and when I ask to cancel service their reply was” you can but we don’t give returns”.
never know when they are going to pick up trash.been 2 weeks all we get is excuses when they answer the phone
Rarely picked up on time, lots of issues and had to call and complain weekly. Would not recommend!
Constantly missing pickups (or skipping weeks entirely). Extremely unprofessional. Not sure how these folks stay in business. Switching providers.
They are always 2-3 days late if the even pick up at all.
Terrible customer service.
Nice, dependable, and growing!!! I see this company everywhere! And if they do make a mistake they’re quick to fix it!
The woman at the weigh station was very professional and helpful.
Every reliable company very friendly staff love the service wouldnt trade companys for n e thang job well done
Just called and got excellent customer service. (And it was closing time.) Have had a problem or two in the past but they did fix it.
I’m upping my review to 4 stars because the garbage guys that just came by to pick up trash were so nice in lone oak today.
Waste path is useless I can understand being backed up because of federal holidays but not to come for almost a week is unacceptable how are they still in business
Very nice on the phone if I did have an issue. They have been late some but have always called to let us know.
good service, always picks up might be late sometimes no fault to them not enough truck
I was gonna give my 2 cents worth. But almost every review I read feels the same way I do. And rating stars are so low…that says it all!!
Just got hired last Wednesday. Great place to work.
Set up service and the customer service representative was really nice but delivery was really slow. Praying for a trash receptacle soon.
Good service always on time and if not they call to let me know. And much cheaper than other companies around with just as good of service!
Worst customer service EVER driver passed up my trash and they refused to have it picked up canceled my service!
Worst service ever, I have an active account with them and I have 4 weeks with missed collection and they don’t answer my emails, I’m looking for a new service
I’m not happy with there service it seems like there truck brakes down at least once or twice a month so my garage doesn’t get picked you ever week because of the excuses and then they don’t want to refund you for the work they did not do.
I’m giving 4 stars because of how hard it was to get ahold of the company to even get my cans but after that little fiasco it’s been a wonderful experience I will recommend it to anyone
Was suppose to pick my trash up yesterday morning and I called an left a voicemail asking them to contact me about it and they never even returned my call so I’m just stuck with a full can of trash for another week I guess
Do not waste your money with this company. Not reliable at all. Waiting for them to pick up 2 week’s worth of trash as of right now 6/28/18
I like waste pathe just fine. Sometimes they run a day late, but that is no biggie.
You know it’s only trash not life or death.
They do not return phone calls. They do not pick up on time. I used to get a notification if my pick up was changed, but now do not get those either.
I setup a new service April 6th over a month ago. Still no service. No cans delivered. Keep getting a voicemail. What a waste of $105.
Horrible company. Never pick up on time. And yet extremely funny how they are using their employees on here to give them good reviews, but yet hide their real names.
This company is horrible. They missed pickups and when we canceled they would not refund. NEVER USE THIS COMPANY! They steal your money and do not pick up your trash.
They are very unresponsive, change dates all the time, some weeks did it even show up!
Even the better business bureau responded “they can’t get answers out of them”
If I could mark negative stars, I would!!! Makayla is HORRIBLE at customer service!!! They double bill you; the website is ALWAYS messing up; and they are unreliable with pick-ups!!!!! SAVE YOUR MONEY and go with ANYONE ELSE!!!!!
Started new service a month ago and still have no received a can. Every time I call it’s excuses and I’m told a can is coming that day. I’m paying for services and can’t get a can delivered to me but was told I can come get it myself. Unacceptable and awful service.
No consistency with pick ups. Some weeks it runs 1 or 2 days late without notice. Other times they don’t pick up at all. As I write this there has been no pick up for 2 weeks. Cancelling ASAP.
Switched to Waste Path from a more commonly known and unreasonably expensive company (The Green Can people). Have had no issues at all with our Waste Path Service. Should have switched long ago!
I have to call literally every week to get my trash picked up because they always pass my house. Out of the three months of service I have only not had to call twice. If I had any other option for trash pickup I would go elsewhere but they are the only company that services my area.
The lady who answers the phone is a very rude person and shouldn’t be allowed to deal with upset customers who haven’t had service in 3 weeks. You will lose a lot of customers if you keep her on the phone.
3 weeks of no pickup, no refund.
I have used this waste company for 6yrs I have never had a complaint with them
I pay on a yearly basic
I never have any problem from year to year …
Worst garbage company ever. They miss my house about once a month, they always leave the garbage can in the middle of the driveway so I have to stop in the road and move in when I get home from work. Any trash they spill from the can stays in the yard until I pick it up. WORST GARBAGE COMPANY EVER! I’m switching today!
We have had Wastepath since December and they are TERRIBLE! The worst company I have ever dealt with. Trash is NEVER collected when it should be and even though I call to let them know, there has not been any improvement.
DO NOT WASTE YOUR MONEY ON THIS HORRIBLE COMPANY! This is extremely poor service, they do not hold up their end of the agreement, only show up and pick up what they want to and they are very rude and hateful with customers. They make it …
After continuing to bill me for service I did not receive they refused to compensate me for the payment and even continued to refuse to compensate me even a fair amount for the mistake that had been made. …
I paid them $75 and i received my trash can 3 1/2 weeks later…. they couldn’t tell me where the trash cans were, who would deliver them, when they would be delivered, etc. horribly ran company. And that’s just from 1 months of experience with them.
I had a problem with my trash, but operation manager Andrew Cohoon. Went above an beyond to come pick up my trash. In his personal vehicle and removed all my trash That was suppose to be pick up 3 days ago. …
Started service 6/6. Told would be 16th before we got our cans and that they would not debit our account until then. Account debited on 7th. Told our cans could not be there by the 16th but that they would pick up our old Republic can …
Horrible customer service. My fiancé paid for a quarter of trash service, when we didn’t need it. When we called them to try to get a refund on a service we didn’t need or want, the woman that answered the phone was hateful and rude. What …
I cleaned out my basement and took a load of junk to the dump at Waste Path. The person who checked me in was very helpful. I appreciate having a place to be able to dispose of household waste.
My father has had many issues with this company. He calls and can’t get in touch with anyone and leaves a message to no calls back. Its a nightmare at times for him, and he’s elderly. This service has been more trouble than its worth!
I’ve been with Waste Path for many years and I can almost set my watch by the minute when they will pickup. When I’ve called the office for something they are always very polite and kind.
Our trash is never picked up on time. I understand that things happen but every single week it’s a new excuse. Something is always wrong with the truck or waiting on a part, etc. I wouldn’t even mind if they at least gave a curtousy call to notify of the delay but they never do. Getting very fed up.
It’s completely obvious why they are rated 2 stars only… they never deliver my trash can and they can’t give you a refund.
Very stupid and rude customer service.
The trash was supposed to be picked up a day late this week due to Christmas which would have made it due to be picked up on Thursday. I called on Friday TWICE, as it still had not been picked up, and was assured it would be picked up by …
Just moved from Wisconsin down to Wingo. Pretty good service, always nice to speak with on the phone and are very helpful. Only reason I didn’t give five stars is because on occasion they don’t pick up until Saturday. I know I’m being a little nit picky but it was confusing the first few weeks.
I have had waste path for a while the other day I discovered my can missing I paid my bill I never received per usual through doxo. I was told after a couple of calls my service was discontinued. I’m not happy I paid extra and then when …
Great company with a brand new customer service and management team. It seems to me that people only write reviews when they don’t get their way and are angry. Silly when if you’re nice and let them work with you, they tend to bend over …
This company is awful! We had them before and they just threw our trash cans across the street or randomly wouldn’t come get the trash. We decided to try them again and we are only on our second billing cycle and the last two weeks they …
The owner made sure I received my cans finally and the guys who pick up the garbage are sweet and do a tough job and I want to give a shout out to them! Thank you for all you do! The office staff is very professional and polite but should just be truthful when they don’t have cans to deliver!
I’ve been with Waste Path for many years and I can almost set my watch by the minute when they will pickup. When I’ve called the office for something they are always very polite and kind. People who go around bashing waste services obviously don’t have a healthy and positive life. Think positively and start doing Yoga.
Started service first of February, they have picked up 4 times. It’s almost like a game, you call they say ” changed route day or new driver” and still no pickup. Please tell me how to get my garbage picked up!!!!!. Customer service is shameful!
I know they have had trouble getting help but customers depend on their pickup. One day late, okay,but said a week, no.
Extremely dissatisfied with this company’s customer service. We put our garbage out on the curb on Thursday, July 19th like we do every Thursday. They did not pick up our trash. Bill is paid in full. I tried calling them on Sunday, July …
I have used wastepath for close to 15 years. I’ve never had a problem until recently. My trash cans have been without kids now for going on 4 months. I have called many many times to their office to get someone to replace the lids or cans. …
I cancelled today. In the past it was okay to leave some excess trash and they would still stop and pick it up, however, yesterday they left several excess bags and now I have a wet mess to deal with. Why not just pick it up and charge a …
I have been with waste path since August and ever since the first day I have had TERRIBLE service! In August we were told that we would get our can the next week but to put our trash out at the street and they would pick it up every …
I signed up for trash service today. The man I spoke with over the phone was very nice and very helpful. He explained everything to me very thoroughly. The cost for my trash service is much less than what it was when I was with the other …
I would not recommend their service to anyone! Last week they only emptied half my can and left broken glass everywhere from slamming the can. We were told it would be addressed (not in a professional manner) and we could put two cans out …
Had to discontinue service with Waste Path because their service has been really spotty over the last year or so. My pickup day during the week had changed at least three different times in the last year and even then, we would get notices …
If I could give less I would. Multiple times no pick ups. Multiple times no return calls And a steady downhill service. At first Wastepath was incredible. Perfect and on time. You could count on them. They had a driver and a couple …
Poor customer service. I called to pay my bill after trying for 2 weeks to pay online and getting error messages that the page I am trying to reach doesn’t work. Got all sorts of attitude from their employee that there couldn’t possibly be …
Very unreliable. If they miss picking up your trash one week because the new guy didn’t know, nothing you can say will convince them to come sometime during that week to pick up your over filled trash cans. So, they set at the end of your …
I had a very, very slight issue with my scheduled residential trash pick up recently. I phoned the receptionist to complain. I spoke to a young lady and was unnecessarily rude to her. …
TERRIBLE company. Im switching ASAP. Never know when they’re going to pick up IF they pick up at all. Have gone WEEKS without pickup and had to take my trash to the dump but by God they want their money! DO NOT GIVE THEM YOUR BUSINESS!
Place is a joke. Pick up is ok but this is now the second time this has happened. Bill was over due. Called on Thursday made the payment, only to come home on fri to find out that the had picked up the trash, and also took the dumpster back …
Our garbage on oaks road is suppose to be picked up on Thursday. After it wasn’t picked up I called Friday morning and spoke with Amber who said to leave it out that they didn’t finish there routes yesterday but would pick it up today. Well …
WORST trash pick up company in the area!! In the 1st nine months of 2017 they missed a total of 15 times.
We always call when they miss and DID receive credit on our next bill. But this …
Worst trash service I’ve ever had and the office people are just plain rude.
Totally unreliable! Average trash pickup about 3 times a month. Even though I pay for 4. Doubt that I get credited for the weeks they don’t pick up my trash. Dumping them very soon.
I have called numerous times and left many messages for 2 days. No one answers the phone or calls you back. My parents have moved and need trash pick-up service immediately!!!! Now it is weekend and their trash is backing up all because no one will answer the phone or return calls!!!
I went with Wastepath, looking for an affordable option. What I received is substandard service, not worth even the cheapest of pricing. …
We cancelled service due to the fact that they called us and told us that our two cans were too close together and the drivers were upset about this. I asked if I should get a tape measure to measure exactly how many inches apart they …
April 6th – no Truck ran (Truck ran on Monday- we never received the call, I called in and was told the truck would be running on Monday so I left work ran back home to put our cans back out) …
Not reliable
Update March 6, 2017– if I could rank this company in the negative range I would. They have been doing door side pick up, meaning they come up my long driveway …
Customers are only “allowed” to have certain amounts of trash with this company. I found this out as they were leaving empty boxes etc that we stacked next to our trash can if it was full. I called and they said I was required to call …
I’ve been a customer for 3 years. My home pickup has been skipped for an entire week on about 10 occasions. They frequently run 1 or 2 days late due to truck problems and 2 or 3 days late for holidays. …
Never a problem, always nice on the phone. Websites very comprehensive.
I am going on my 3rd week of no trash pick up. Yes, my trash has been sitting on the side of my driveway for 3 weeks, so I have not missed them. My neighbors trash has been sitting out the same as mine. Each time I call to find out when …
The absolute worst service. I was a customer for over 5 + years and they NEVER picked up my trash when they said they would. Many weeks they wouldn’t come at all! I called customer service which was a complete joke. They truly don’t care …
Excellent prices. They don’t raise the price 3 months after youve been there. Who wants to continue services with a place that penalises you for customer loyalty?! They’ve always been good about answering my questions and providing good …
Paid massive amount of onboarding fees two months ago and have not yet once had a single pickup at my residence, or even a can delivered. Charges money and provides nothing in return. Literally a scam company. Have attempted multiple …
Of course this is not my real name but I have to sign in with google and I use my dogs name.
This company is pretty good overall and the customer service personnel when …
Waiting 3 weeks and counting for my cans. After already have paid for three months of service. Can’t even get them on the phone. I’ve been calling everyday. Do they only have one employee?
I never post reviews but I can’t not post about this terrible experience.
Waste path did not pick up our trash one week. we called, They told us our bill had not been paid. We checked our account and it had been paid. They said they …
I moved to Lone Oak about a year ago. Services have been dependable. They missed maybe 2 times picking up our trash. I appreciate the employees who do trash pickup. It is a very thankless job. I wish others would tihink about the workers …
I have made numerous phone calls to Waste Path and I have NEVER talked to anybody, I always had to leave a voicemail and never got a return phone call, and I mean not one time. I was wanting to get a dumpster brought to my business. NEVER a …
Wastepath services are horrible!! They do not pick up trash regularly! Obviously they are quick to take your money only to provide poor service…For those folks in the Cunningham area, Starh trash service in Arlington and Republic trash …
WastePath customer speaking. WastePath has missed approximately 3-4% of the weekly pickups. Approx 50-60% of pickups are on time, but the remainder occur the next day or two days later. When I called to request credit for a missed pickup, I …
THE WHOLE NEIGHBORHOOD HASNT BEEN PICKED UP IN OVER A WEEK! AFTER THANKGIVING GARBAGE GETTING PILED UP
IVE NEVER HEARD OF SUCH INCOMPETENCE !
We have used this company for over a year. They continue to miss pickups or delay them. At this time they have not come and picked up our trash for a month. After multiple calls and assurance it would be picked up they fail to do so. …
I started an account and paid for services almost 3 weeks ago and the woman on the phone told me that they would pick up my trash the next day. 3 weeks later, mountain of garbage beside the road, and still don’t have my 2 cans. Customer …
Do not purchase Waste Path services, I have been a customer of theirs for 3+ years. They didn’t pick up my trash at the normal time they pick up, so I called and come to find out. They came earlier due to new customers, and that they …
We’ve had Waste Path for about 2 years now. Their service is absolutely horrible. They have missed more pickups than any other trash service we’ve had, they might pick up once every two weeks. We call at least 4-5 times a week to get them …
I have tried 6 times to pay our bill by phone and get no answer and they have not returned our calls.
Worse company I have dealt with, payed my bill one day shy of a month ago and have been told every week they would bring out my trash cans and still don’t have them. Told them I wanted a refund and was told they don’t do refunds. Was also …
The man in the truck got out shaking his head and stomping around angry that we had extra trash.. We called ahead of time as we are remodeling our home and had excess trash. He was so rude and when I told him we called ahead of time, he …
UPDATE: And as seen below, still getting rude service.
I have been using this company for 6 years, and have had terrible customer …
Called in May for a dumpster to be delivered for a remodel, told the guy what day I needed to have it by. “No Problem”, that day comes, no dumpster, no call. After 10 times calling I finally get ahold of the guy. I explained that …
Reviews do matter. I will not subscribe to this Wastepath service due to very low customer satisfaction reviews. Absolutely not what I chose to deal with. Thanks for posting your reviews.
Terrible service, last few months have been horrible. Called to inquire why trash was not being picked up. All you get is an answering machine and never call back.
My garbage only gets picked up once a month. My garbage can sits in front of my house for weeks, waiting on wastepath to pick it up, but they never do. Yet they still want me to pay my bill on time. I pay for 3 months at a time & my garbage …
Went weeks without picking up garbage. Driver’s are rude and refuse to do there jobs. The main question I have is why do they have two people in there truck’s if neither one is going to get out and pick up what they intentionally leave …
Trash hasn’t been picked up in 2 weeks. I have e mailed twice and only response I get is “I left a note with the driver”. OK?? Same driver not picking up my trash, cause that makes feel warm and fuzzy? Now week 3 they send an e mail …
Wish they could
either pick up heavy items or not charge when we bring to them. Marshall Co does not charge for this. Otherwise great service
I’ve been using them for trash pick up for about four months, and so far I’m very pleased, especially with their price.
Poorly ran company. They will tell you one thing and do another. Been in customer service for 30 year’s and never seen a company ran this poorly don’t know how there still in business.
Signed up for new service with them. waited for a can to be delivered. After 1.5 weeks started calling. The first call, I was told it would be delivered on the day I called. No can showed up. Called again, was told I was on the list and it …
Personnel performing pick-ups make their rounds and pickup when they are supposed to. However, the containers, I have two, have been damaged during the service and I do not seem to be able to get replacements. About 4 weeks ago, prior to …
If I could give 0 stars I would. They are late picking up trash a lot, most of the time for seemingly no reason. We end up with trash piling up way too often it’s crazy.
Always on time. Plenty of notice of schedule change. Very helpful and informative on phone. Very pleased on my one year anniversary with them.
If J.P Roberts is giving you a bad review…then that says it all. Was going to give this company a try, but the owner seems to only offer excuses instead of resolutions.
This company changes pick-up date and will not inform the customer. The worst part about it is there the only company in town that’s cheap I guess you get what you pay for. To bad I don’t have extra money to go with a better company.
Stuc
Have been trying to pay my bill for over a month now, they never gave us an account number and won’t answer any calls so we haven’t been able to pay. Due to them not answering we can’t pay and they won’t pick up our trash. Horrible business and very unprofessional and unreliable.
We have had several missed pickups on our street and they will not give us credit for about 4 weeks of missed pickups since October. This is not acceptable
I am finally done with these guys. Just like everyone else on here you will pay for 3 months up front and lucky if they pick up once a month. You will hear every excuse under the sun on why they can’t come. We have heard its too cold, …
I know something better happen soon! I started my service with them a MONTH and a half ago and was told it would be close to 15 days before I got a can, I had no problem with that , even though I cannot put my trash on the corner because …
The absolute worst trash service around this area. Have had their service for going on 2 years now and today I renewed and paid up on service. I have had 2 trash cans the entire time I’ve had service. Now after paying again this price …
I started my service on 4/1/2022, they advised me to put my trash on the curb and it would be removed that following Friday the 8th. Friday the 8th comes and they don’t pick it up, I call and leave a message, no one responds, I sent an …
I know things are tough all over on businesses hiring and keeping employees. My issue is I signed up about 6 weeks ago and yet to have a rollout delivered to my home in Lone Oak. I have spoken to customer service about this three times and …
They are very nice if you ever get them on the phone. But I’ve called over 10 times in the past month, left message on Facebook page, and emailed. I paid for a year in advance and my trash only gets picked up 1-2 times a month and it’s …
I’ve had their service for over a year. They’re late every other week they charged twice as much as anyone else and when you called the service line, they wont reimburse you because they’re not picking up their trash
There customer service was real hateful if they pick your can up it will take up to 25 0r more days to get it back and then they take there time and just don’t care cause there web page says they have great customer service. But that’s a lie so before u pick this company for trash pickup look around for a different company
Never on time. Typically runs 2-3 days behind schedule every week. But they are ALWAYS punctual about collecting their payment! On one occasion a couple months ago, they finally picked up our trash but left our two trash cans in the middle of the street.
I’ve been trying to leave a message on their contact us page and it will not allow me, so I’m going to write it here. Our trash collector seems to be in a rush every week, and has been leaving messes. Out trash can rarely goes all the way …
After a month, I’ve tried and tried to get them to come pick up my trash. I finally talked to someone who assured me it would be collected Wednesday… it’s now Saturday. I’ve called ever business day for 2 weeks with no return calls. I just …
I switched to waste path 8/12/22. I paid up front, they never picked my trash up until 9/13/22 but also never delivered my can yet. The ladies at the office keep saying its going to be a week or two before they can deliver.
I just want everyone to know these people do not care about the hundreds of bad reviews they get every week. It’s just another day at work for them. Haven’t received any bills from opening day of my services which was about 6 months ago. I …
I ordered and paid for trash service on July 1st. It is now August 11th and I still haven’t received my trash cart. I can’t put my trash out on street without a can. I have tried to call numerous times no one ever answers I have left …
They don’t return phone calls if they are in error. They just ignore you. Unorganized, customer service is horrible, and they just don’t care. For 2 months they have ignored my request to pick up a dumpster which they finally did but …
I am new to the area and was told this company was the lesser of two evils. I have had two weeks straight of calling and leaving voicemails, with no one ever answering the phone (only goes to their voicemail system) and no one returningmy …
Very long review please read before starting or continuing service with these people!!! I paid a total of 120ish dollars for service and can delivery I was told 2 weeks for can delivery so I waited. 2 weeks turned to a month I began calling …
It’s hard to believe that a business can stay open with so poor customer service and overall service. We now get a letter in the mail telling us that they need to add a “fuel surcharge” due to the increases in diesel fuel. I understand the …
Worst company EVER!!! I paid for my garbage a year in advance. That means garbage can and weekly pick up (Mondays). You never know if going to show or not. I have been with since 2020. I have given chance and chance. I called in September …
Good luck getting them to pick the trash up. My pick up was on Monday, I left my trash can out from Sunday night to Tuesday or Wednesday. Hoping they were just late. Nope, nobody would come. Then occasionally they would pick it up 2 weeks …