Synergy Radiology Associates is Houston’s premier radiology team comprised of more than 80 Board Certified Radiologists, a highly skilled clinical staff and a vast group of support professionals. Synergy Radiology Associates is focused on remaining the leading provider of medical imaging services through a dynamic, innovative, patient-centered approach.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
7026 Old Katy Rd Ste 276, Houston, TX 77024
(Translated by Google) I have never used their services, I don’t know them and now they send an invoice for something that I have not used …
(Translated by Google) Calls take an average of 25 minutes to answer, then they put you on hold for another 20 minutes!!! And they still don’t serve me. The worst customer service in the world😡 …
This company is an absolute joke. I have been dealing with them since June 2022. The x-ray I had were connected with a workers comp claim I had in February 2022. I forwarded them all the workers comp information and they still continue to …
trash
Horrible customer service.
Scam!
Bill
Memorial Hermann Hospital in Katy is affiliated with this Associates which is a shame.
This place IT IS a SCAM. They take all the information to clone your card
got fake collections notice right now, from a fake looking collection agency…
I have had nothing but great experiences with everyone at Synergy!
Receiving voicemails from this place for someone else. Have never been here. Had to Google it. Very unprofessional and shady.
They billed mu baby mama years after she left my home nd we can’t even remember going here they should shut down this place!
I never been there and I got collections on my credit unbleavable
I’ve never been in this business and they are calling and askimg for money, giving no details.
First time but a great place will definitely come back make my back feel better..
Never been here or had a chest xray but got a bill, date was January i was pregnant so nope.
Scammers out to troll your credit report and will not respond to phone or email inquiry.
Trying to pay my bill to these people and none of their phone numbers work. All of them just have a busy tone ALL DAY LONG. What a joke.
Very rude customer service. Will not use ever again.
Definitely a scam job. Had a bill for 409 just randomly show up on my credit.
Scam. Be aware. I am receiving a bill. I didn’t use the service. I needed to do google to find this company name. lol
Not happy with this. Memorial Herman is also affiliated with them. They referenced them to me, they billed me three times. For one visit. Not cool,
Don’t go to this place stay away from this place please or any name you see it look like them in any state, city they are scam it’s a BS, involved in car accident and went there to get CT scan and still waiting to get my case settled and I …
No clue who they are or when I was there but they put me in collections. Never seen a bill. Guess I need to investigate.
Horrible company wish memorial Hermann stop using them to read their diagnostic studies
This place is nothing but a scam. They’re trying to take your money. Go to the police….don’t be tricked into their lies
Received a bill from a creditor without ever hearing from them. For TWELVE DOLLARS.
The people working at the desks and nurses, etch. did a great job but radiologist charges are WAY too expensive! Going broke trying to get treatment! And that is with insurance which I pay dearly for. For profit healthcare makes the healthcare industry rich while hurting the sick and the poor.
No clue who they are or when I was there but they put me in collections. Never seen a bill. Now I have to deal with 2 issues.
Like everyone else, I just started receiving collections calls for bills I have never received. Assuming they’re even accurate, they would be over a year old.
Scammers! I asked them twice while I was visiting them, how much charge is going to be ? Whatever they asked I paid, after 2 months I receive another charge receipt, explanation of charge : NONE. As so many others wrote, they indeed try to charge you. Dont go to this place.
Same issue as everyone else. Hit my credit without any bills in the mail.
I received the phone call from collection company said that I have a unpaid bill which I never received any bill from them. I was surprised how they never reach out to a patient before send their profile to collection company. This is ridiculous experience!!!
Suprise billing! Sent me a 500 bill for reading the results on 1 ct scan when I was quoted 140 the day before through my insurance to have 2 sonograms read by a radiologist.. I would have never ever agreed to a CT scan to be sent that high of a bill.
They sent my bill to collections and reported it to the credit reporting agencies when they screwed up billing my insurance. Do NOT do business with this business.
they dont deserve not even 1 start
If you are going to harman memorial hospital,make sure NO TO USE THE LABS,SCREENING ,CT SERVICES ,located in the facility …
Hopefully they see this. You are about to get sued for false reporting as well as being turned over to the Texas State Attorney General and US Attorney General offices for false reporting. These practices have now exposed you to potential fines in excess of $14,000. Enjoy!
I called Memorial Hermann Katy to see who the company was that read their radiology films because no does it state their name, only that you will be billed separately for it. I had a MRI done. The tech was great! The radiologist that read …
Being harassed with demand letters for a service that I paid in full at the time it was done! I have the receipt and deduction from my bank account to provide it!
These people sent a bill for $12.56 to collections. I have never received a single bill from these people telling me that I owed them money. Bad business.
Impossible to get hold of them. they biled a wrong insurance company and were after me with a collection agency. I have 4 phone numbers for them, from collection agency etc etc but none worked. Very frustrating.
Same as all other reviews here. Just received a Debt Collectors letter for $34 for something they never even sent an invoice for. Completely unprofessional. Tried calling them and the number doesn’t work. They have to be reported.
On the phone with these people now with candy 🧐and she said I owe 127 for a ultrasound in Texas I DO NOT LIVE IN TEXAS AND I HAVENT BEEN TO A DR IN YEARS SOOO IDK GUYS THIS IS A SCAM. So then this lady went quiet and said ok let me see what …
Take care!!
They tried to bill me for the same service twice!!!
I dont think I’ve ever been here… I recieved calls awhile ago saying I owe them money and yesterday I got a collections letter from them asking for $38.00…. idk if it’s real or fake.
They are very unprofessional and lied to me. For the same service date, they created 2 accounts. Even after I settled the amount on the phone, they still sent for collection using 2nd account. When asked for explanation, they go back on …
Same Issue with the billing department!!! Beware!!! They totally give you the run around and be prepared to be on the phone for hours trying to deal with it.
I just recd my first bill one year after I recd services from Synergy radiology. I was seen as a veteran and they have been billing some random insurance company and now realized their error. They have never billed the VA according to what …
This place is a SCAM. I was having a lot of work done at various places (keeping track of where I was going!) and I received a bill from Synergy Radiology Associates (figured it was part of a medical group I used). PAID, TWICE. STILL SENT …
You cannot access any of your information about your account. The website will have not let you log in. They will not be proactive, they will not try and help you. This company is just a reflection of the sorry state of America’s healthcare industry.
I am yet another one who now has a collection on my squeaky clean credit report because of this business!!!! I am livid! What is going on with this place???? Something is clearly going very wrong in the billing department! I PAY my bills and I do NOT appreciate being reported to collections for a bill I never received!!!!
Like everybody else, I got sent to collection without even knowing I owed anything. Can’t get ahold of them to even pay my bill which is the worst part
Patient BEWARE, Price Gouging Simple CT Scan $800-$900! Synergy Radiology Associates will tell you an upfront price of $104.00 for a CT Reading and then send you a surprise bill 2 months after the service date. I informed Synergy Radiology …
Their services are not even worth 1 star. The customer service people are rude & they don’t even know what they are doing. All they tell me is provide this & that, and they would do future investigation, but every time I called, it would be …
Never even been to this place before and I was sent to collections from them. I live in Arizona my whole life and this place is in Texas. I will be contacting the credit bureau since I’ve never been to a “synergy radiology” before. Scammy place. Stay away.
Total scam. Showed up on my credit report. Never done business with this company. Never provided a bill for anything. Never had a reason to utilize their alleged services. Been dragging my credit score through the dirt for months and I intend to file a lawsuit.
Spent 15-20 minutes filling out paperwork before my procedure this past December. A few weeks ago I receive a collections call for $35 due, for a bill they mailed to an address I haven’t lived at for over 6 years. They can’t tell me where …
I was in a car accident YEARS ago and went there for an MRI. THEY WERE COMPENSATED but now i have a collection for $400. seems like i’m not the only one after reading all the one star reviews. most people come to this place after trauma or …
I was hospitalized back in February of 2019. I had the unfortunate luck of having this radiology company involved with my care. I was juggling 7 different hospital/doctor bills. Synergy received money every month just like all the others …
This company has fraudulently sent me to collections for services I haven’t used. …
First choice and Synergy are fraudulent companies they both deserve each other. My insurance company paid the bill and right after the payment these two want me to pay additional bill of $950. Synergy has now sent it to collection agency …
ONE star too many!
I have never used the services of this facility. On the date stated I was not any where near this place. I never received a bill to even alert me to these …
Future patients beware of Synergy Radiology. My rating is not one star but zero because this office don’t deserve any. I got a phone call from a debt collector stating I didn’t pay a $ 22.94 bill that I never received from Synergy Radilogy …
EDIT: I sent an email to the address you provided below and it was labeled undeliverable. …
Like most other reviews I am still getting billed for a spinal done in October 2021 that was paid in December of the same year. I have been bounced around for 2 days without speaking to anyone who could do anything to help.
After reading all of these reviews, it seems that many of us are in the same boat. I saw a radiologist at Memorial Hermann Southwest in February of 2019, received my first bill in August, and when I called Synergy to resolve my bill, they …
This company has some major billing issues. We never received any bill from this company and now received a collection notice from SCS (specialized collection systems)INC. Looking at the reviews we are not the only ones fighting this issue. If I could give them a zero star I would.
Why is there NOT a 0 star review. This company confirmed they had the wrong address and no way I could have received my bill. They sent me to collections for $34.20. Over a month ago said it will be taken care of, now more threats from collections. What a joke. Hospitals should NOT be using this company.
Doesnt even deserve 1 star
i have received a collection notice on a bill of $477.00 for an MRI reading i received 2years ago on August 24, 2018. …
This company needs to shut down or be reported to a federal agency where they can be investigated.
My daughter got a CT which was contracted through them by ER and after almost 18 …
Update 2 – I’ve been emailing that address from the review reply for over a month and so far nobody is able to assist. I’ve reached out to the Department of Veterans Affair Legal Assistance to see what, if any legal action I can take …
I don’t remember been to this place or had radiology done and somehow it’s on my credit report?Definitely disputing this.
I’ve received a bill from this company. I’ve tried for a month to pay it and the ID number they assigned to me does not work on their website or automated system. Every time I call they put me on hold and the call is disconnected after a …
I paid a bill on 09/01/20, but this company still reported me to Specialized Collections. Specialized Collections repotted me to the Credit Bureau on 11/23/20. However, Specialized Collections never contacted me, and it in now 12/14/20. …
I got my appendix removed in January of 2019. I am a college student so I setup an automatic payment method through St. Davids Medical Center and Synergy Radiology Associate PA to not forget to make payments. Synergy radiology charged me …
Edited Review: I would highly recommend not going to this location for your medical needs. Their billing is the main issue, do yourself a favor and look to another location. Perhaps one of the many Urgent care facilities or Touchstone. …
Never received a bill notifying me that I owed them and had never been sent to collections before. The fact that bill collections had to notify me for the amount of $14.64 is absurd. Ridiculous, people don’t know how to send a bill, please teach your staff how too.
I paid this company online. The first payment said it didn’t go through so I tried to pay 2 more times with a different card. The next day 3 payments came out when it should have only been one. Called customer service and they told me they …
They are making claims on my credit and did not file with my insurance but just sent my bill to the credit
I did feel relieved when i read everyone else’s review and realized that my situation is no different from others. While I did receive one bill, I was unable to pay it online and had no luck trying to reach someone. And then later come to …
First of all I’ve never heard of this nor received any service from them. As far as proof for all incoming mail received I am able to provide that thanks to daily tracking mail which will show no bills under this scamming company. I checked …
I’ve never heard of this organization until today, when they called and left a voice-mail for my wife. I’m sure I know what the call was for, but I’ve never received any sort of billing or statement of any kind. My wife received a PET scan …
My story is the same as everyone else. I received one bill from them for a test I received at a hospital and paid part of the bill through my HSA account. The website said I could pay part of the bill. I never received another bill for …
Same story as everyone else’s. Had a procedure done in August, never received a bill from SRA but they sent me to collections over $15.04. Absolutely atrocious way to run a business, I am reporting them to the Better Business Bureau immediately.
Im not one to leave reviews but please save yourself the hassle and DO NOT get your imaging exams done with Synergy. There is a reason why they have 1.3 stars on here. I am a radiology tech myself, i strongly suggest find another radiology …
Ive never used this company and just for a text alert saying i have a bill! They are a scam company ignore anything from them
Total SCAM on billing! I’m a self pay and was told there might be an additional $20 for services coming in mail. Got a bill for $110! Called them and explained a situation. They told me “ok you can pay $20 over the phone now”. I asked to …
Their billing office has to be the worst that that I have ever seen. I was seen in the ER on 9/24/2021 and they did not file on my insurance. Actually I didn’t even know they Synergy had even seen me…until I received a notice from a …
Just as everyone else has reviewed, these people are ridiculous. I’ve paid my bills, yet here I am NOW receiving automated text messages nearly a year later. Apparently even if you pay in full IN CASH…they’ll still want you to pay again. I’ve taken a hit on my credit report FOR A BILL I PAID…make it make sense
I would highly recommend staying clear away from this place. My Wife had emergency surgery Jan 2022 and naturally bills started rolling in shortly after. Never once did I receive a bill for the services this company “provided”, honestly …
got a text message from them and they said i owed them around $120, but i never seen them before, i went to the hospital and received the bill from it, not from this service. that is ridiculous, but luckily i read a review and know they are scammer, be aware of this service everyone.
This billing company is the most painful company to work with. I am continually being billed for an amount that I have proven was paid by my HRA. I have spoken with them 4 times over the phone and 2 times over email about this issue. After …
11/1 Update: After they told me I will get a refund check, now they say they don’t owe me money. This is a SCAM!! I asked multiples times for proof that they were going to pay me my money and they kept saying that they can’t send emails ?! …
The best thing to do is to call them and ask about the bill in the text on the phone. They can tell you where and when the cost occurred so you can verify it is correct. They will (or maybe ask) if they will send the bill to your …
Received a notification that I have a outstanding $54 collection on my credit report! I haven’t even lived in texas since 2016 and have never used this company in my life. Total scam! I was in the military and just retired. I never would have used this company and couldn’t of.
I hope this is useful to other folks, though most patients do not have a say on who their imaging center sends their result to to review. Our experience with this business is that their billing department is sloppy in sending out bills to …
I have had the same negative experience with this company. Even 1 star is too much! I received 2 text messages concerning a small balance but never received a paper bill. After calling, they e-mailed me a statement but said it would take …