After going to another radiology place & had the worse service ever & being told I would have to wait more than a week for her X-ray results, I was extremely happy with the staff here! Within 10 mins of having my daughters X-rays done, I …
I find the technicians very kind and friendly. The Radiologist took the time to come and discuss with results with me and explain the process which I found very helpful and informative. This was the first time someone had done that and I greatly appreciated it.
I was very happy with my services at Tower Radiology. They were able to get me in quickly for a mammogram after my doctor found a lump in my breast and the staff was very welcoming. The office is exceptionally clean and calming. I was made …
What a great outpatient experience! Friendly, competent staff and short wait time, can’t be beat! I recommend them for all your outpatient radiology procedures. Gary Mason, MD
This was the best experience I have ever had. I always despise getting mammograms..But I was sooo pleased with the technician,.she was supper gentle, patient and kind. I should have gotten her name. Thank you for a pleasant experience for a change.
Everyone was Very Professional! I was seen within minutes of arrival! The facility was spotless! Extra care was provided to make sure I was comfortable and images were offered as soon as my MRI was completed! Highly recommend Tower Radiology to everyone! Only suggestion, provide a locker where personal belongings can be secured!
Wonderful, professional staff. Definitely recommend it over other local radiology centers that are impersonal and only have 800 numbers. At Tower Radiology an actual person answers the phone!
Wow! What an experience! The location was convenient and the staff was VERY professional. Since my hospital closed, the change to this location was just perfect!
Had excellent service, the staff, people friendly and kind. Very professional and I didn’t have to waiting. I and out. Environment very clean and organized.
The WORST CUSTOMER SERVICE by the receptionist. Rather than take your call and assist, the undisciplined and uncaring worker hangs up in the call…three times! She doesn’t deserve to work to work there. SAD.
Easy to find , the receptionist gave me very clear directions on how to get on site. It’s well lit but quiet welcoming ambience, and friendly staff!
Most definitely would recommend.
Had a wonderful visit today. Caring, cheerful staff. Excellent and knowledgeable service. I defintely recommend this facility. Be aware of the parking. The parking is a short walking distance away.
I arrived at 10:45 a.m. for my 11:00 a.m. appointment. Two people arrived after me and were seen before me. At 11:45 a.m. I was still waiting to been seen. Another lady walked in and was called back 5 mins later. At this point I went to the …
Excellent service from Samantha and Kristi at intake as well as calm and reassuring care from Jessica the MRI Tech. If you need one, get one from Tower Radiology.
Awesome experience at the white plains location. Office manager “Tanita” provided great customer service for my Husband and I. This location is highly recommended.
I needed an approval from my insurance and the office was able to get it for me within a few hours. The staff was also very accommodating when I needed to change my appointment. The front desk is very friendly.
I really enjoyed my experience with Tower Radiology. I have been to both, the National Harbor and White Plains, location. The staff is friendly and because I don’t get a family feel or sense of caring at my obgyn, its refreshing to get that …
Came for a CT Scan. Arrived on time for my appt and had no wait. The staff was professional and courteous. The process was quick and easy. Will definitely come for any future scans I need!!!
Everything seemed to go good up until it was time for the MRI. My tech kept stopping the imaging to ask how I was doing, and when I replied that my leg was stiff and I needed to get up, she didn’t do anything except tell me to tough it …
Crystal is an exceptionally receptionist she has helped me out with my insurance card she stayed committed to me for 2days to make sure I was seen by the radiologist ,she constantly made sure she returned my call she went over and beyond her duties to make sure I was taken care I just want to thank her so much
GREAAT service ALWAYS! My Radiology Technician explained my screening, was kind, patient and definitely made me feel at ease. It was over before I knew it! I will continue to choose Tower Radiology services when needed.
Ms. Allison Brooks, X-ray Tech, was extremely helpful & knownledgable during my unique x-ray process. She took the time to explain to why a particular method was used to achieve my doctor’s objectives. Kudos to her for a job well done.
From making my appointment to completing the MRI I was completely satisfied. Front desk staff is excellent. The technician was excellent. No long wait time. Clean facility!!!!
Tower Radiology staff is so friendly and thorough. It was fast, and for now they validate parking. I am thankful my insurance company recommended them.
Friendly/helpful office staff and techs!!!! Always have been greeted with a smile from start to finish -everyone does a FANTASTIC job!! Would recommend to family & friends.
Friendly front desk staff, quick check in process, and clean facility. Pleasant procedure with clear instructions and explanation of the procedure given. Parking validation given, so don’t worry about parking at fleet garage.
The location I went to was in the National Harbor. When you walk in you’re welcomed with a clean and comfortable waiting area. The staff was friendly and prompt. This was my first visit and I was very pleased.
I just had an MRI. The MRI tech was an older white man. This was the worst MRI experience I’ve ever had. The worst part of it was that the tech didn’t give me the panic ball…. Conveniently, I had a panic attack. I had to wait until it was over, since he left the room.
Just had an internal ultrasound and the clinician was so rude and unfriendly. No smile, no kindness, just short snappy responses. The very opposite of welcoming or comforting! When I asked to see the screen she said “No” without even …
Tower Radiology was a lifesaver today as they were able to squeeze me in to rule out a DVT while 28 weeks pregnant. The staff and tech have been nothing but professional and very sweet. I look forward to using them in the future as well.
Have been using Tower Radiology since they opened in Waldorf. The staff are so welcoming and accommodating. Nice having a friendly voice over the phone or in person . Makes your appointment within a very timely manner. Only place for myself and family members. Thanks Tower’s Radiology.
FREQUENT FLYER
I have been to Tower Radiology many times over a 4 year period. I’ve had X-Rays, MRIs, & mammograms. Always great service, always awesome techs…that is until …
I have always liked Tower Radiology. The staff is always super nice and caring. I will always choose them to get radiology services done. Keep up the great job!!!
Disappointed, I had an MRI at this location several months ago and was very happy with the facility and staff. I needed another MRI recently but was not able to make an appointment even though they had openings. I live in National Harbor …
With exception of a very few, professionalism is seriously lacking at this establishment. Erroneous information given to patients (e.g. a script from a doctor is required to have a mammogram). The receptionist said that a script was required in Charles County.
I am a little claustrophobic, however my experience at Tower Radiology was the best MRI procedure to date. My MRI tech Jess was Amazing. She gave me ear plugs to buffer the noise from the machine. She gave me a choice of music over the …
Accommodating, friendly, clean, staff members were nice, helpful and made the process of my MRI and accommodating to the pain I’ve been suffering from. Also you can choose your own music while getting an MRI from their Spotify playlists! Very cool.
If a mammogram can be awesome – this was awesome! Great staff, knowledgeable, respectful, minimal discomfort. In and done in less than an hour. The also pay for your parking! This place ROCKS!!!
Tower Radiology was amazing from the beginning. From setting up my appointment, to getting the prior authorization and finally the exam itself they were quick and professional. I would highly recommend tower radiology to anyone who needs radiology services.
“Simply outstanding people! Especially the technician “Ms. Zou”. I had several x-rays taken during my appointment. No doubt Ms. Zou knows what she’s doing. Friendly and courteous, and always considerate of my comfort. The best x-ray experience I’ve ever had! Six (6) stars for Ms. Zou!
Best ever experience with an MRI! Staff were very friendly, responsive and sensitive to my claustrophobia issues, facility was immaculate and everyone was super professional. I would definitely return for any future radiology needs! Thank you!
Facility was clean, pleasant waiting room, staff was kind and helped me with my insurance confusion, dr was nice and professional. Overall experience was quick and hassle-free.
Very friendly, courteous and professional staff at the National Harbor Tower Radiology. I needed two separate MRIs last year and after making appointments at the local hospital’s imaging centers, I received an email from my health …
Nice place but front desk gets distracted while you’re standing there waiting for responses. Please talk to your patients before engaging with someone else or personal conversations. I stood there waiting while she’s talking to another …
Very clean facility in an office building in National Harbour. I had a very minimal wait time and the X-ray was done quickly. Only minimal complaint is the parking is a block away, which is difficult if one is handicapped. Would definitely return.
Tower radiology has nice ultrasound tecs, but that is about it. They have terrible customer service. Also, if there is any issue concerning insurance they are completely incompetent. I have been given the run around multiple times where …
Had my 1st 3D mammogram here and it went well. From the professional staff to quick input from the radiologist, it was a great visit. The office is brand new, validated parking and good front office staff.
My visit today was excellent. The facility is immaculately clean and the staff is very professional and patient. My procedure was explained clearly and any questions I had were answered prior to the procedure. Parking lot was easy to find and very close to the building. Highly recommend!
The front desk staff Crystal and Janice were excellent and very helpful. As well as the technician Tony who was great with helping me be at ease with my procedure . Overall the service was great and I would definitely recommend tower radiology to a friend.
First time visit at Tower Radiology. Brand new facility and an overall positive experience. The front office staff are friendly and helpful. My radiologist was incredible and explained every part of the process throughout my service. Would definitely recommend.
Tower Radiology staff has been beyond amazing with me. The scheduler assisting with making the appointments explained everything I needed to know for my appointments. The ladies working the front desk greeted me and are so friendly. I …
I had a chest x-ray today at the National Harbor location, the staff are very friendly and helpful. The procedure (x-ray) was done in just a few minutes, very quick and reliable. The only thing is that the location is kind of hard to find since the building is newly built, but overall, a great experience.
Tower has a very polite staff. I love that you don’t have to wait to long past your scheduled time to be seen. Explains to you what is going to happen before so, you feel at ease. I recommend them for your MRI needs.
Tower Radiology is a wonderful facility to have your imaging services performed. They are very professional and have good interpersonal communication skills. I feel very comfortable with the staff and they are always willing to schedule exams as soon as possible. Their hours of availability are excellent as well!
Had the best experience. The tech was gentle and the whole office crew was just so friendly and welcoming. So professional. No wait and easy directions. My place to come every year for my mammogram screening.
Great staff and customer experience! Positive and cal environment. Beautiful art work! Staff is extremely knowledgeable, helpful and patient, and show concern for you. I do not usually give reviews, but Tower Radiology earned it!
This is my 4th total MRI and 3rd on the same ankle for the same chronic issue. This was by far the easiest, smoothest exam I’ve taken so far. Great facility, great staff. Definitely recommend this location (National Harbor)
Just wanted you to know Tyricka and Cheryl were both awesome at the front desk. Both were very helpful and had awesome smiles that are contagious. It is so nice to walk into a medical facility and to be greeted by happy positive people when …
I have had multiple scans done at Tower Radiology over the last few weeks and have had great experiences each time. I am shocked to see anything but positive reviews. I have found the staff who answers the phone, the staff at the front desk …
I have been going to Tower Radiology for a few years and I am always impressed with how professional, courteous, and prompt the entire office is. My appointment was at 11:00 am, and I am already finished! The reception room and all the exam …
I had such a great experience doing my annual mammogram with Tower Radiology at National Harbor. I was in and out in less than one hour. Parking is easy and inexpensive (as opposed to parking in downtown DC and dealing with traffic!). They …
Was able to schedule bone density and mammogram at the same appointment – yay! The new offices at National Harbor are lovely. Everyone was so friendly – I felt comfortable right away. It’s a quick drive from Capitol Hill – and less stressful than a trip across town. Professional and compassionate – everything I could hope for.
I called the White Plains office to schedule two different procedures, the employee scheduled my first procedure then moved on to schedule the second. While scheduling the second one she told me that soneone else had also booked the same …
Terrific service from the moment I walked in the door. They were ready for me, remembered to give me my parking validation, saw me promptly, and I was in and out in less than 30 minutes. Can’t beat that! Have been going out to Fairfax for years but this is much closer. 5 stars from me.
The staff at National Harbor location was very friendly and nice. They took me in for my appointment right on time which I really appreciated. I had to do a CT with contrast and I was really nervous about that and had a billion question but Stephanie And Katelina put me right at ease and the process went super smooth. Highly recommend !
I had a wonderful experience at tower radiology. The staff was very friendly and accommodating and when I called back to ask for an imaging CD they had it waiting for me upon my arrival. Another bonus is it is right off the highway, easy to get to and park AND they validate your parking 🙂
Great radiologists. Professional MRI services, paying great attention to customer service, from check in to check out. They even asked what type of music I would prefer to listen to, to keep me calm while in the MRI tube/machine. …
This is my second time coming to this office once for my husband and today was for myself. Staff was very pleasant office nice and welcoming the entire visit was top notch I plan to use this office for all of my radiology needs. I was able …
I have been to tower radiology on multiple occasions for my Sonogram appointments. The staff are very helpful, friendly, and effective. I lost my coupon for my sonogram and because I was here prior to they still gave me a courtesy coupon to …
I’m usually a rave reviewer. Yesterday was very disappointing. I waited for 1 hour and 15 minutes to be seen for 8 minutes. I scheduled a 4D ultra sound for a moment with my husband to view our baby. When I spoke to the receptionist after …
Great place! Excellent customer service from the start of trying to get an appointment. Dr. was able to explain options and recommendations. Very pleased with experience at National Harbor location. Even had confirmation call from Staff (Joy) to notify that results were send out to my doctor. Highly recommend them!
Easy to find location at National Harbor. Easy and quick scheduling with the friendly front desk staff. I was running late for my appointment and they worked with me. I checked in with ease and did not have a long wait to have my x-rays done. Definitely a great experience following the woes of an auto accident.
Tower Radiology in Oxon Hill gets 5 stars from me. From the friendly and professional scheduling staff to the x-ray technician, top notch service! You walk into a warm environment and are greeted by the front office staff. The service is …
I can’t say enough great things about the Towers Radiology at National Harbor! The staff went above and beyond to be helpful! They made it so easy to schedule with, followed up multiple times with me and my insurance when my insurance was …
I had an MRI at Tower Radiology in National Harbor. It is such a nice facility. The waiting room is large and modern. The staff are all extremely helpful, especially when handling the insurance approval process. I will definitely use Tower Radiology for all future imaging needs.
Update: Management contacted me to inquire on my initial experience. The manager patiently listened to me while I was providing more details of what happened during my appointment. My husband and I really appreciate the steps management …
I go to Tower Radiology for every radiology need because the experience is unparalleled. All staff on the phone and in office are so kind and attentive, and the office is clean and runs on time. It’s never crowded; you don’t feel like just …
This was the best experience I’ve had at any medical facility in my life. The front desk staff were quick, organized, extremely helpful and kind. I was called back 5 minutes after walking through the door, right on time with my appointment. …
First time visiting the new office at National Harbor. The space is very clean, and parking is convenient. 2 hour validation. I was literally in and out in 30 minutes. And the entire staff is professional and super pleasant
Always Very Pleasant and thoughtful about peoples Nervousness and anxieties and show great patience in preparing You for Your Imaging Requirements Thanks Ve3ry Much
Had a great appointment. Tower called and asked if I wanted to use the 3d machine and it was quick. Minimal discomfort. Great staff very courteous and professional. The whole imaging process took 15 minutes. The front desk personell did a …
I walked in to make an appointment and was able to get my ultrasound right then and there. Each person I came into contact with was very friendly and kind.
Tower Radiology in Waldorf is wonderful. The staff is professional and I am always seen at the time of my appointment. My appointments are usually quick and I am out in a few minutes.
Tower Radiology provided me with great comfort and care when some anxiety and claustrophobia hit during my MRI. They were extremely patient and flexible with me to ensure my comfort. I hope to never need an MRI again, but Tower Radiology will be my go to if needed. Their staff are super kind and professional.
The customer service with the front office staff while setting up my appointment and checking in were such a breath of fresh air. It’s rare to get good customer service and they were very impressive. GREAT CUSTOMER SERVICE!!
Had a great experience. I went in scared of what I needed done. Entire team was welcoming, kind, and made me feel at ease. Highly recommend to anyone especially if they’re getting an Arthrogram MRI.
I had a CT at Tower Radiology in White Plains, Md on Thursday, January 19, 2023. The front desk people were pleasant and efficient and my radiology tech, Melissa, was extremely professional and competent. Her demeanor put me at ease and …
I strongly prefer Tower Radiology to other practices I’ve used. The staff is warm and friendly, the tech is the same visit to visit, and they are very careful and thorough. They took the time to explain the procedure and the findings to me. I always feel like I’m in excellent hands.
For several years, I have had imaging services performed by specialists at Tower Radiology(White Plains). I am very pleased with the entire staff’s professionalism and courtesy from reception to technicians. Melissa has performed several …
After going to another radiology place & had the worse service ever & being told I would have to wait more than a week for her X-ray results, I was extremely happy with the staff here! Within 10 mins of having my daughters X-rays done, I …
Always professional. Always accommodating. Staff are friendly, knowledgable, and do their jobs very well.
I find the technicians very kind and friendly. The Radiologist took the time to come and discuss with results with me and explain the process which I found very helpful and informative. This was the first time someone had done that and I greatly appreciated it.
I was very happy with my services at Tower Radiology. They were able to get me in quickly for a mammogram after my doctor found a lump in my breast and the staff was very welcoming. The office is exceptionally clean and calming. I was made …
Everyone was professional and pleasant.
What a great outpatient experience! Friendly, competent staff and short wait time, can’t be beat! I recommend them for all your outpatient radiology procedures. Gary Mason, MD
This was the best experience I have ever had. I always despise getting mammograms..But I was sooo pleased with the technician,.she was supper gentle, patient and kind. I should have gotten her name. Thank you for a pleasant experience for a change.
My experience was GREAT! My tech was very professional and caring!! I will return for any future radiology needs
Everyone was Very Professional! I was seen within minutes of arrival! The facility was spotless! Extra care was provided to make sure I was comfortable and images were offered as soon as my MRI was completed! Highly recommend Tower Radiology to everyone! Only suggestion, provide a locker where personal belongings can be secured!
Wonderful, professional staff. Definitely recommend it over other local radiology centers that are impersonal and only have 800 numbers. At Tower Radiology an actual person answers the phone!
Great staff and service
Awesome experience!
As a walk in. In and out
Excellent radiology centre !
This place is clean with nice personnel.
Fast and friendly. Got the job done.
Awesome place, awesome and very helpful staff.
Courteous staff, short wait, excellent!!
The staff was very friendly and helpful!
Quick and nice location. Plan for parking.
Super easy & they are very friendly..
Environment is good and the staff is very professional and friendly!
Great facility. Very professional staff!
Friendly front office staff, no long wait times and clean office.
4D baby photos looked great really enjoyed seeing the baby.
Friendly staff professional services. I would definitely recommend a friend!
Everyone was patient and everything was simple. Highly recommended
The best service we had employee were extremely nice
Top notch staff, they said it would be 30 mins and by golly it was 30 mins.
Receptionist is not friendly. Tech was extremely helpful and friendly.
The staff is courteous and professional, I would highly recommend Tower Radiology.
The customer service was excellent! The staff was very friendly and inviting!
A great facility, friendly staff, nice office complex. Would recommend.
Excellent report. Quick appointment. Great patient care.
Very quick and easy. Everyone Wes extremely helpful and made the experience extremely easy
Very State of the Art and great customer service. In and out in timely manner.
Very professional and friendly staff. Procedure completed quickly. Brand new facilities.
Great experience. Very little wait time. Professional and courteous staff.
My visit here today was excellent if you need an apointment give them a call
I was able to get a same day appointment and was in and out in no time
Everyone was super nice and responsive. No wait at all if you go early morning when they first open
Very helpful, nice staff! Clean facility. Will be back and recommend to family and friends.
Everyone was very friendly, nice and clean. Didn’t have a long wait!
They worked with me being slow due to my injured back and being claustrophobic. It was great!
Very friendly atmosphere & knowledgeable technician at the national harbor location. I was very pleased to say the least!
Staff is wonderful and they have a clean establishment
Great people, brand new place. Excellent service. Will keep recommending my friends and family. Thank you!
I had such a great experience here the building was nice and clean and the staff was excellent, very helpful and informative.
I like them but I took 1 star away because they don’t mail reports out but once a week. I don’t understand why they only send mail out once a week?
Great place. Brand new, pleasant staff, quick and easy. Payment and receipts was a little complicated
I had a great experience. Top notch equipment and staff for my MRI.
Great experience at the National Harbor location. Clean, professional, friendly and efficient.
Good services, friendly staffs, clean waiting area, professional check in their National harbor office.
Awesome service…. great people, very informative… ask for the 80’s music selection when doing the procedure…
Tower radiology National harbor, the best, very friendly and professional. Everything modern, fresh and new. Love it here
Great experience with MRI. In and out in under an hour. Choice of music for procedure was a plus.
The staff is such a joy. The techs make me feel very comfortable.
Very convenient location for someone living in Alexandria. Efficient courteous staff. I will use them Again.
I was a walk-in appointment and they were able to see me very quickly. Highly professional environment, would return again.
Great serious! Lovely ladies at the reception. Also free WiFi and free parking at the fleet garage.
Staff was very friendly. Wish i could have interacted more with them however i was very ill. Very swift service.
This place is awesome. Friendly staff, very clean office, and most importantly they are punctual. I highly recommend this office!
Customer service was excellent
Wow! What an experience! The location was convenient and the staff was VERY professional. Since my hospital closed, the change to this location was just perfect!
Excellent service, no wait time. Very friendly staff! Brand new facility very clean !
Wonderful staff, very clean facility, professional and speedy service. My new go-to for any radiology services.
Had excellent service, the staff, people friendly and kind. Very professional and I didn’t have to waiting. I and out. Environment very clean and organized.
Highly recommend. Excellent service by Stef. Knowledgeable and efficient. Makes me feel comfortable to come in for my annuals and be my go to place!
The WORST CUSTOMER SERVICE by the receptionist. Rather than take your call and assist, the undisciplined and uncaring worker hangs up in the call…three times! She doesn’t deserve to work to work there. SAD.
Very professional and accommodating radiology office. If my doctor requests for anymore scans, I know exactly where I’m going.
Easy to find and park. Brand new office, state I’d the art equipment. Nice technician and front desk staff. Definitely would go back.
Friendly, efficient, on-time, thorough.
Service was great and fast.
I was seen at the National Harbor office and had a very positive experience. Validated parking, friendly staff, and no wait.
Great location, friendly staff, very clean, and steril. Wish they had open MRI machines but the ear buds and custom music choice made up for it.
Easy to find , the receptionist gave me very clear directions on how to get on site. It’s well lit but quiet welcoming ambience, and friendly staff!
Most definitely would recommend.
Had a wonderful visit today. Caring, cheerful staff. Excellent and knowledgeable service. I defintely recommend this facility. Be aware of the parking. The parking is a short walking distance away.
Amazing, very quick and professional!!!
My wife went for an MRI at the National Harbor location. They validate parking and were timely. The office is very clean.
I arrived at 10:45 a.m. for my 11:00 a.m. appointment. Two people arrived after me and were seen before me. At 11:45 a.m. I was still waiting to been seen. Another lady walked in and was called back 5 mins later. At this point I went to the …
Excellent service from Samantha and Kristi at intake as well as calm and reassuring care from Jessica the MRI Tech. If you need one, get one from Tower Radiology.
Awesome experience at the white plains location. Office manager “Tanita” provided great customer service for my Husband and I. This location is highly recommended.
I needed an approval from my insurance and the office was able to get it for me within a few hours. The staff was also very accommodating when I needed to change my appointment. The front desk is very friendly.
I really enjoyed my experience with Tower Radiology. I have been to both, the National Harbor and White Plains, location. The staff is friendly and because I don’t get a family feel or sense of caring at my obgyn, its refreshing to get that …
Came for a CT Scan. Arrived on time for my appt and had no wait. The staff was professional and courteous. The process was quick and easy. Will definitely come for any future scans I need!!!
Everything seemed to go good up until it was time for the MRI. My tech kept stopping the imaging to ask how I was doing, and when I replied that my leg was stiff and I needed to get up, she didn’t do anything except tell me to tough it …
Crystal is an exceptionally receptionist she has helped me out with my insurance card she stayed committed to me for 2days to make sure I was seen by the radiologist ,she constantly made sure she returned my call she went over and beyond her duties to make sure I was taken care I just want to thank her so much
GREAAT service ALWAYS! My Radiology Technician explained my screening, was kind, patient and definitely made me feel at ease. It was over before I knew it! I will continue to choose Tower Radiology services when needed.
Ms. Allison Brooks, X-ray Tech, was extremely helpful & knownledgable during my unique x-ray process. She took the time to explain to why a particular method was used to achieve my doctor’s objectives. Kudos to her for a job well done.
From making my appointment to completing the MRI I was completely satisfied. Front desk staff is excellent. The technician was excellent. No long wait time. Clean facility!!!!
Tower Radiology staff is so friendly and thorough. It was fast, and for now they validate parking. I am thankful my insurance company recommended them.
Friendly/helpful office staff and techs!!!! Always have been greeted with a smile from start to finish -everyone does a FANTASTIC job!! Would recommend to family & friends.
Friendly front desk staff, quick check in process, and clean facility. Pleasant procedure with clear instructions and explanation of the procedure given. Parking validation given, so don’t worry about parking at fleet garage.
The location I went to was in the National Harbor. When you walk in you’re welcomed with a clean and comfortable waiting area. The staff was friendly and prompt. This was my first visit and I was very pleased.
I just had an MRI. The MRI tech was an older white man. This was the worst MRI experience I’ve ever had. The worst part of it was that the tech didn’t give me the panic ball…. Conveniently, I had a panic attack. I had to wait until it was over, since he left the room.
Great customer service – how refreshing!
Just had an internal ultrasound and the clinician was so rude and unfriendly. No smile, no kindness, just short snappy responses. The very opposite of welcoming or comforting! When I asked to see the screen she said “No” without even …
Tower Radiology was a lifesaver today as they were able to squeeze me in to rule out a DVT while 28 weeks pregnant. The staff and tech have been nothing but professional and very sweet. I look forward to using them in the future as well.
Have been using Tower Radiology since they opened in Waldorf. The staff are so welcoming and accommodating. Nice having a friendly voice over the phone or in person . Makes your appointment within a very timely manner. Only place for myself and family members. Thanks Tower’s Radiology.
FREQUENT FLYER
I have been to Tower Radiology many times over a 4 year period. I’ve had X-Rays, MRIs, & mammograms. Always great service, always awesome techs…that is until …
I have always liked Tower Radiology. The staff is always super nice and caring. I will always choose them to get radiology services done. Keep up the great job!!!
Disappointed, I had an MRI at this location several months ago and was very happy with the facility and staff. I needed another MRI recently but was not able to make an appointment even though they had openings. I live in National Harbor …
With exception of a very few, professionalism is seriously lacking at this establishment. Erroneous information given to patients (e.g. a script from a doctor is required to have a mammogram). The receptionist said that a script was required in Charles County.
I am a little claustrophobic, however my experience at Tower Radiology was the best MRI procedure to date. My MRI tech Jess was Amazing. She gave me ear plugs to buffer the noise from the machine. She gave me a choice of music over the …
Accommodating, friendly, clean, staff members were nice, helpful and made the process of my MRI and accommodating to the pain I’ve been suffering from. Also you can choose your own music while getting an MRI from their Spotify playlists! Very cool.
If a mammogram can be awesome – this was awesome! Great staff, knowledgeable, respectful, minimal discomfort. In and done in less than an hour. The also pay for your parking! This place ROCKS!!!
Tower Radiology was amazing from the beginning. From setting up my appointment, to getting the prior authorization and finally the exam itself they were quick and professional. I would highly recommend tower radiology to anyone who needs radiology services.
“Simply outstanding people! Especially the technician “Ms. Zou”. I had several x-rays taken during my appointment. No doubt Ms. Zou knows what she’s doing. Friendly and courteous, and always considerate of my comfort. The best x-ray experience I’ve ever had! Six (6) stars for Ms. Zou!
Best ever experience with an MRI! Staff were very friendly, responsive and sensitive to my claustrophobia issues, facility was immaculate and everyone was super professional. I would definitely return for any future radiology needs! Thank you!
Facility was clean, pleasant waiting room, staff was kind and helped me with my insurance confusion, dr was nice and professional. Overall experience was quick and hassle-free.
Very friendly, courteous and professional staff at the National Harbor Tower Radiology. I needed two separate MRIs last year and after making appointments at the local hospital’s imaging centers, I received an email from my health …
Nice place but front desk gets distracted while you’re standing there waiting for responses. Please talk to your patients before engaging with someone else or personal conversations. I stood there waiting while she’s talking to another …
Very clean facility in an office building in National Harbour. I had a very minimal wait time and the X-ray was done quickly. Only minimal complaint is the parking is a block away, which is difficult if one is handicapped. Would definitely return.
Tower radiology has nice ultrasound tecs, but that is about it. They have terrible customer service. Also, if there is any issue concerning insurance they are completely incompetent. I have been given the run around multiple times where …
Had my 1st 3D mammogram here and it went well. From the professional staff to quick input from the radiologist, it was a great visit. The office is brand new, validated parking and good front office staff.
My visit today was excellent. The facility is immaculately clean and the staff is very professional and patient. My procedure was explained clearly and any questions I had were answered prior to the procedure. Parking lot was easy to find and very close to the building. Highly recommend!
The front desk staff Crystal and Janice were excellent and very helpful. As well as the technician Tony who was great with helping me be at ease with my procedure . Overall the service was great and I would definitely recommend tower radiology to a friend.
First time visit at Tower Radiology. Brand new facility and an overall positive experience. The front office staff are friendly and helpful. My radiologist was incredible and explained every part of the process throughout my service. Would definitely recommend.
Tower Radiology staff has been beyond amazing with me. The scheduler assisting with making the appointments explained everything I needed to know for my appointments. The ladies working the front desk greeted me and are so friendly. I …
I had a chest x-ray today at the National Harbor location, the staff are very friendly and helpful. The procedure (x-ray) was done in just a few minutes, very quick and reliable. The only thing is that the location is kind of hard to find since the building is newly built, but overall, a great experience.
Tower has a very polite staff. I love that you don’t have to wait to long past your scheduled time to be seen. Explains to you what is going to happen before so, you feel at ease. I recommend them for your MRI needs.
Tower Radiology is a wonderful facility to have your imaging services performed. They are very professional and have good interpersonal communication skills. I feel very comfortable with the staff and they are always willing to schedule exams as soon as possible. Their hours of availability are excellent as well!
Had the best experience. The tech was gentle and the whole office crew was just so friendly and welcoming. So professional. No wait and easy directions. My place to come every year for my mammogram screening.
Great staff and customer experience! Positive and cal environment. Beautiful art work! Staff is extremely knowledgeable, helpful and patient, and show concern for you. I do not usually give reviews, but Tower Radiology earned it!
This is my 4th total MRI and 3rd on the same ankle for the same chronic issue. This was by far the easiest, smoothest exam I’ve taken so far. Great facility, great staff. Definitely recommend this location (National Harbor)
I always have a pleasant experience here.
Just wanted you to know Tyricka and Cheryl were both awesome at the front desk. Both were very helpful and had awesome smiles that are contagious. It is so nice to walk into a medical facility and to be greeted by happy positive people when …
I have had multiple scans done at Tower Radiology over the last few weeks and have had great experiences each time. I am shocked to see anything but positive reviews. I have found the staff who answers the phone, the staff at the front desk …
I have been going to Tower Radiology for a few years and I am always impressed with how professional, courteous, and prompt the entire office is. My appointment was at 11:00 am, and I am already finished! The reception room and all the exam …
Caring professionals-they make your procedure a little easier!
I had such a great experience doing my annual mammogram with Tower Radiology at National Harbor. I was in and out in less than one hour. Parking is easy and inexpensive (as opposed to parking in downtown DC and dealing with traffic!). They …
Was able to schedule bone density and mammogram at the same appointment – yay! The new offices at National Harbor are lovely. Everyone was so friendly – I felt comfortable right away. It’s a quick drive from Capitol Hill – and less stressful than a trip across town. Professional and compassionate – everything I could hope for.
I called the White Plains office to schedule two different procedures, the employee scheduled my first procedure then moved on to schedule the second. While scheduling the second one she told me that soneone else had also booked the same …
Terrific service from the moment I walked in the door. They were ready for me, remembered to give me my parking validation, saw me promptly, and I was in and out in less than 30 minutes. Can’t beat that! Have been going out to Fairfax for years but this is much closer. 5 stars from me.
The staff at National Harbor location was very friendly and nice. They took me in for my appointment right on time which I really appreciated. I had to do a CT with contrast and I was really nervous about that and had a billion question but Stephanie And Katelina put me right at ease and the process went super smooth. Highly recommend !
The staff cares that you are in pain, and treats you with kindness and compassion.
I had a wonderful experience at tower radiology. The staff was very friendly and accommodating and when I called back to ask for an imaging CD they had it waiting for me upon my arrival. Another bonus is it is right off the highway, easy to get to and park AND they validate your parking 🙂
Great radiologists. Professional MRI services, paying great attention to customer service, from check in to check out. They even asked what type of music I would prefer to listen to, to keep me calm while in the MRI tube/machine. …
This is my second time coming to this office once for my husband and today was for myself. Staff was very pleasant office nice and welcoming the entire visit was top notch I plan to use this office for all of my radiology needs. I was able …
I have been to tower radiology on multiple occasions for my Sonogram appointments. The staff are very helpful, friendly, and effective. I lost my coupon for my sonogram and because I was here prior to they still gave me a courtesy coupon to …
I’m usually a rave reviewer. Yesterday was very disappointing. I waited for 1 hour and 15 minutes to be seen for 8 minutes. I scheduled a 4D ultra sound for a moment with my husband to view our baby. When I spoke to the receptionist after …
Great place! Excellent customer service from the start of trying to get an appointment. Dr. was able to explain options and recommendations. Very pleased with experience at National Harbor location. Even had confirmation call from Staff (Joy) to notify that results were send out to my doctor. Highly recommend them!
Easy to find location at National Harbor. Easy and quick scheduling with the friendly front desk staff. I was running late for my appointment and they worked with me. I checked in with ease and did not have a long wait to have my x-rays done. Definitely a great experience following the woes of an auto accident.
Tower Radiology in Oxon Hill gets 5 stars from me. From the friendly and professional scheduling staff to the x-ray technician, top notch service! You walk into a warm environment and are greeted by the front office staff. The service is …
I can’t say enough great things about the Towers Radiology at National Harbor! The staff went above and beyond to be helpful! They made it so easy to schedule with, followed up multiple times with me and my insurance when my insurance was …
The staff at Tower Radiology is always friendly, comforting and knowledgeable.
I had an MRI at Tower Radiology in National Harbor. It is such a nice facility. The waiting room is large and modern. The staff are all extremely helpful, especially when handling the insurance approval process. I will definitely use Tower Radiology for all future imaging needs.
Great experience. Staff was very friendly. I was in and out on a Saturday!
Excellent service, getting appointment was easy and quick, highly recommend.
Update: Management contacted me to inquire on my initial experience. The manager patiently listened to me while I was providing more details of what happened during my appointment. My husband and I really appreciate the steps management …
I go to Tower Radiology for every radiology need because the experience is unparalleled. All staff on the phone and in office are so kind and attentive, and the office is clean and runs on time. It’s never crowded; you don’t feel like just …
This was the best experience I’ve had at any medical facility in my life. The front desk staff were quick, organized, extremely helpful and kind. I was called back 5 minutes after walking through the door, right on time with my appointment. …
Very efficient…No wait time upon arriving for my appointment! Very Friendly Staff!
First time visiting the new office at National Harbor. The space is very clean, and parking is convenient. 2 hour validation. I was literally in and out in 30 minutes. And the entire staff is professional and super pleasant
Excellent Service. Wait times are short . Office is clean and organized. Staff is friendly and professional
Always Very Pleasant and thoughtful about peoples Nervousness and anxieties and show great patience in preparing You for Your Imaging Requirements Thanks Ve3ry Much
Had an arthrogram done, injection was almost painless 🙂 . Staff was personable!
Had a great appointment. Tower called and asked if I wanted to use the 3d machine and it was quick. Minimal discomfort. Great staff very courteous and professional. The whole imaging process took 15 minutes. The front desk personell did a …
I walked in to make an appointment and was able to get my ultrasound right then and there. Each person I came into contact with was very friendly and kind.
Tower Radiology in Waldorf is wonderful. The staff is professional and I am always seen at the time of my appointment. My appointments are usually quick and I am out in a few minutes.
Tower Radiology provided me with great comfort and care when some anxiety and claustrophobia hit during my MRI. They were extremely patient and flexible with me to ensure my comfort. I hope to never need an MRI again, but Tower Radiology will be my go to if needed. Their staff are super kind and professional.
The customer service with the front office staff while setting up my appointment and checking in were such a breath of fresh air. It’s rare to get good customer service and they were very impressive. GREAT CUSTOMER SERVICE!!
Had a great experience. I went in scared of what I needed done. Entire team was welcoming, kind, and made me feel at ease. Highly recommend to anyone especially if they’re getting an Arthrogram MRI.
I had a CT at Tower Radiology in White Plains, Md on Thursday, January 19, 2023. The front desk people were pleasant and efficient and my radiology tech, Melissa, was extremely professional and competent. Her demeanor put me at ease and …
I strongly prefer Tower Radiology to other practices I’ve used. The staff is warm and friendly, the tech is the same visit to visit, and they are very careful and thorough. They took the time to explain the procedure and the findings to me. I always feel like I’m in excellent hands.
For several years, I have had imaging services performed by specialists at Tower Radiology(White Plains). I am very pleased with the entire staff’s professionalism and courtesy from reception to technicians. Melissa has performed several …