I took my daughter there and the doctor gave her a cream that made her eye twice as big and red and I am NOT going back there. I don’t trust the doctors and the receptionist is so rude .
Everyone is very patient and willing to explain everything. I appreciate the calm atmosphere and positive accepting attitudes of the Doctors and staff.
It was easy for me to get an appointment close to me and the staff was very friendly. They have several locations and are very accommodating with working around your schedule.
My appointment was on time and everything went well. This is the second time seeing Dr. Patel and I have no complaints. Dr. Patel is very nice and knowledgeable.
Just go to a real eye doctor.. I have extreme sensitivities to light and trouble focusing my eyes and these people wanted to turn me away because I need a tint waiver to be signed, I miss the place I went to as a kid, now that they robed …
Went to get a tint waiver signed today because my eyes are sensitive to sunlight and they continously water when it’s really sunny outside, also the sun burns my skin when direct sunlight is on my skin. Was informed I have to have cancer or almost living in a bubble to get a tint waiver signed. I just want to close my account with them.
I would give 5 except for the pre-eye exam they give you. Im sure its not a courtesy exam and I am being charged for it. Its also pretty inaccurate. If you are going to have me get an exam with the Doctor, why are you adding expense?
Exceeded all expectations. Staff is friendly and efficient and not pushy at all to purchase directly from them. I was in and out quickly and felt very supported and comfortable the entire time.
Dr is friendly enough but won’t refer children to opthalmologist. The optical staff is horrible. Downgraded my review because they are so incompetent. Do not waste your time and money.
They lied to me about insurance covering my glasses and charged me full price while telling me insurance covered some of it. Come to find out Simon Eye doesn’t even take my insurance.
I was given an inaccurate diagnosis and it was suggested that I may need surgery. I was skeptical and sought 2 other opinions neither of which said anything about the possibility of surgery. Employees were very professional and nice but I have chosen to go elsewhere.
This was my first visit with Simon Eye and it was a very pleasant experience. Everyone was very nice and as hesitant as I was on having to pick out glasses the staff helped me pick a pair that I am very pleased with.
Was an hour early for my appointment and was not made to wait. Courteous and friendly staff. Large selection of frames. Judy found the perfect frames for my face!
I ordered three pairs of glasses. Two of which came in with micro scratches that can be seen when light hits (almost looks as if the lenses are smudged). Not worth the price even with insurance.
These people are a mess. The last time I went there, they lost my prescription and I was unable to get important antibiotics for my eyelid infection until they figured themselves out. The time before, they lost my contact lens order and I …
They are good until you lose your insurance and have to use Medicaid, then you are dropped and sent to another place. The surgeon who is so concerned about your eyesight, is blinded by the all mighty dollar.
Had a pleasant experience. Felt the exam was thorough and straight forward. Had no issues with them and my eyes are an unusual shape but they were well versed in my condition. Thanks!
I went in for a eye exam was told I may have glaucoma and further testing needs to be done. I got in a few weeks later. Was told we still don’t know come back to do testing in 6 month’s. When I was there on June 2 had to take a visual fied …
They are constantly messing up my prescription, saying they have contacts ready for me when they don’t, and so much more. Every time I go here there’s some issue with my contacts that should have been taken care of. I just can’t believe one …
I normally love Simon Eye, and particularly the Limestone location, but this last visit has nothing to do with my glasses quality or price, and everything to do with being mom-shamed by an employee while there. …
I always enjoy my appointments at Simon Eye. Beginning with the pleasant receptionists to the thorough (what i call “texrbook” with Dr Fernandez) eye examination to the professional help in selecting new frames or contacts. I have (and always will) highly recommended Dr Fernandez at Simon Eye to my friends and coworkers!
I had the good fortune to be seen by Dr. Jasmeeta Patel, a visiting physician, for an evaluation/consult for the problem of Narrow Angle. During the consult Dr. Patel was very professional, friendly, and informative. She confirmed that I …
I had a great experience at this office! I just had an appointment last week. The technician was very friendly and helpful. The Dr had a very nice presence and was efficient. I’ve been going to Simon Eye now for 25 years and have always had exceptional service. I would recommend them to everyone.
I have been with Simon Eye Associates at the Pike Creek location for the last year now. I have gone there four times in the last 3 weeks to this exact location for contact lenses. During my first visit I went in for a routine eye exam and …
I’ve been going to Simon Eye Associates for the past 7 years. I love wearing my large selection of designer glasses. Judy Powell is wonderful and has always helped me in selecting the right pair of glasses for my personal and business …
If I could truly give 0 stars I would. I submitted a request online (that does NOT include my DOB) to set up a new appt. I got a call from someone and had to call back. The rep who answered the phone asked for my info multiple times after I …
Terrible. I had a contact fitting for special contacts for my eye disease and my doctor was not even there today. Who ever took my appointment is at fault. I drove a long way for nothing. The desk ladies do not care about their job and definitely do not care about their patients. There waiting time is also un acceptable.
Honestly my first impressions were not that bad. It’s a nice office, but I continually run into issues with ordering contacts with them. The latest issue was contacts taking over a month to receive. The doctors are great, but man the contacts have been a huge pain.
I would leave zero stars if I could but I can’t. Simone eye confirmed my appointment YESTERDAY and I went this morning and the front lady for one needs to learn how to do eyeshadow, besides the point. She said they’re not taking any …
I am new to the area and needed a place to get new glasses that accepted my insurance. Dr. Payne was courteous and friendly as I had my eye exam done. Everything was fantastic for me.. …
Only giving 2 stars because the doctor who did our exams was lovely. I ordered 3 pairs of glasses on our most recent visit in the first week of February. Two for my son. One for myself. The sales lady who did our sale rushed us out of the …
Sells Assoc. Jill in Wilmington Lancaster Rd office was amazing with taking care of my eye needs, I stopped in just to view frames and she assisted me no only choosing a pair of frames but was able to get me in for my eye exam all in the same day. All the staff were pleasant, patient and i had a very professional experience.
I was scheduled a annual eye exam with Simon Eye. It was my first time going there and everyone that played a part in my treatment was very nice and courteous. That’s exceptional to me when you see multiple staff with pleasant faces and …
I’m in my 30’s and I’ve never had an eye exam before. So, of course, I was a little apprehensive about making an appointment somewhere. Luckily for me, I chose the right place. My experience was top notch from the moment i walked into …
Doctors and staff are the very tops and everyone tries their best to make your appointment a pleasant one. Dr. Alana Kretschmaier was very professional and patient with me. They have a nice selection of glasses with educated people showing …
Yesterday was my 1st app and they are amazing! I’m surprised at the bad reviews. Staff was super nice and friendly and explained everything correctly! Every info about what insurance covered was correct and I paid the right amount according …
I cannot say enough good things about Simon Eye – Limestone! First, I’ve been a glasses wearer for 50 years and when I got my first pair from this location, they were the best glasses I’ve ever had until today….because that’s when I …
Wonderful experience always. Extremely prompt and efficient. The staff is courteous throughout the entire office. And my experience choosing new glasses could not have been easier with the help of Christy. First time ever I am actually excited to pick them up.
First visit to an Optometrist in more than two years. Well over due.
Dr. Tarra Winchell was excellent in both examination and in providing information for maintaining my eye health. …
Awesome experience. I stopped by to look at frames after going to several other eyeglass stores in the Wilmington area (at least eight other stores). I thought that their selection was the best I had seen. The optician, Judith, did a …
Everyone I have dealt with has always been both courteous, friendly and very professional. The exams are thorough and they do a great job of making sure you are comfortable with the end diagnosis. The office is clean, neat and has a great …
Not sure how they manage to hire so many incompetent employees. Went to pick up glasses at 4:45 (they closed at 5) and the doors were locked. Knocked on the door and the girl looked over and completely ignored me. Several other employees …
I have had few bad services in the past but nothing that really pushed me to go somewhere else, but few months ago my 22 year old daughter went by herself and literally got bullied by Dr Draper. First she rushed her trough the consultation …
A really great team – highly professional. I feel very confident in the vision care I receive. Recently, I had a question I’d forgotten to ask the doctor, and got a follow-up call with the answer very promptly. I also appreciate that the office runs on time and all staff are very knowledgable and courteous.
Simon eye at this location is a joke. This is the 2nd year in a row that there has been some sort of a mix up with with my appointment. Last year I showed up and they didn’t have me on the schedule and this year they claimed that I canceled …
I haven’t been to the eye Dr in almost 20 years. Once I checked in I was seen immediately. My exam was quick but very thorough. The Dr explained everything so I could understand. I ended up needing glasses. I was then turned over to staff …
(Translated by Google) Cassandra helped my husband and I a lot to choose our glasses, I recommend her 100%, super friendly …
Casandra Moran went above and beyond with her services and expertise.
Overpriced eye glasses.
Omg this place is so amazing !!!!!
Very,friendly staff! Excellent service
Friendly, efficient and professional eye care.
Limestone Saved my Day !!!
Great , fast , efficient, excellent place , Dr Korsan is wonderful
They great at service and also they have less wait time .
We are very pleased with the entire staff at Simon Eye.
Great staff, easy ordering contacts.
Simon Eye Assoc. has a professional staff. I recommend them highly
Great service, friendly too! Thorough and professional !
Always satisfied with Simon eye. There is almost no wait and they’re always helpful.
They were really nice. Found me a good match for my face. Pretty glasses!!
They have a pretty wide selection of frames. I would suggest making an appointment for an exam.
my experience at SE is the best. The staff is very friendly and professional. They seem to care about what I want and to make it happen
Service was incredibly fast and very friendly. Honestly the best eye-care place I’ve been so far
I took my daughter there and the doctor gave her a cream that made her eye twice as big and red and I am NOT going back there. I don’t trust the doctors and the receptionist is so rude .
I love Dr Fernandez and the staff is friendly! Love the women who help with new glasses!
Everyone is very patient and willing to explain everything. I appreciate the calm atmosphere and positive accepting attitudes of the Doctors and staff.
It was easy for me to get an appointment close to me and the staff was very friendly. They have several locations and are very accommodating with working around your schedule.
They are mess. Low customer service with glass department. They are not professional technicians.
My appointment was on time and everything went well. This is the second time seeing Dr. Patel and I have no complaints. Dr. Patel is very nice and knowledgeable.
Just go to a real eye doctor.. I have extreme sensitivities to light and trouble focusing my eyes and these people wanted to turn me away because I need a tint waiver to be signed, I miss the place I went to as a kid, now that they robed …
Went to get a tint waiver signed today because my eyes are sensitive to sunlight and they continously water when it’s really sunny outside, also the sun burns my skin when direct sunlight is on my skin. Was informed I have to have cancer or almost living in a bubble to get a tint waiver signed. I just want to close my account with them.
The staff here has always been really friendly and helpful. It’s a great place to get your eye exams.
Terrible Costomer service.. I’ll never buy glasses there again.
I would give 5 except for the pre-eye exam they give you. Im sure its not a courtesy exam and I am being charged for it. Its also pretty inaccurate. If you are going to have me get an exam with the Doctor, why are you adding expense?
Exceeded all expectations. Staff is friendly and efficient and not pushy at all to purchase directly from them. I was in and out quickly and felt very supported and comfortable the entire time.
Dr is friendly enough but won’t refer children to opthalmologist. The optical staff is horrible. Downgraded my review because they are so incompetent. Do not waste your time and money.
They lied to me about insurance covering my glasses and charged me full price while telling me insurance covered some of it. Come to find out Simon Eye doesn’t even take my insurance.
The consultant I had was awful and terribly rude!
I will not be going back there again.😡 …
Friendly staff, lots of options for glasses and contacts, not always easy to see same optometrist each visit. Excellent pediatric optometrist.
Did not provide me necessary information to submit a rebate for the contact lens that I ordered. Called and got a code, which turns out to be invalid.
I was given an inaccurate diagnosis and it was suggested that I may need surgery. I was skeptical and sought 2 other opinions neither of which said anything about the possibility of surgery. Employees were very professional and nice but I have chosen to go elsewhere.
This was my first visit with Simon Eye and it was a very pleasant experience. Everyone was very nice and as hesitant as I was on having to pick out glasses the staff helped me pick a pair that I am very pleased with.
Was an hour early for my appointment and was not made to wait. Courteous and friendly staff. Large selection of frames. Judy found the perfect frames for my face!
Love the new equipment and great selection of glasses!
I ordered three pairs of glasses. Two of which came in with micro scratches that can be seen when light hits (almost looks as if the lenses are smudged). Not worth the price even with insurance.
These people are a mess. The last time I went there, they lost my prescription and I was unable to get important antibiotics for my eyelid infection until they figured themselves out. The time before, they lost my contact lens order and I …
They are good until you lose your insurance and have to use Medicaid, then you are dropped and sent to another place. The surgeon who is so concerned about your eyesight, is blinded by the all mighty dollar.
Had a pleasant experience. Felt the exam was thorough and straight forward. Had no issues with them and my eyes are an unusual shape but they were well versed in my condition. Thanks!
I went in for a eye exam was told I may have glaucoma and further testing needs to be done. I got in a few weeks later. Was told we still don’t know come back to do testing in 6 month’s. When I was there on June 2 had to take a visual fied …
Awesome in every domain. Love my eye docs!!!
They are constantly messing up my prescription, saying they have contacts ready for me when they don’t, and so much more. Every time I go here there’s some issue with my contacts that should have been taken care of. I just can’t believe one …
I normally love Simon Eye, and particularly the Limestone location, but this last visit has nothing to do with my glasses quality or price, and everything to do with being mom-shamed by an employee while there. …
I always enjoy my appointments at Simon Eye. Beginning with the pleasant receptionists to the thorough (what i call “texrbook” with Dr Fernandez) eye examination to the professional help in selecting new frames or contacts. I have (and always will) highly recommended Dr Fernandez at Simon Eye to my friends and coworkers!
I had the good fortune to be seen by Dr. Jasmeeta Patel, a visiting physician, for an evaluation/consult for the problem of Narrow Angle. During the consult Dr. Patel was very professional, friendly, and informative. She confirmed that I …
I had a great experience at this office! I just had an appointment last week. The technician was very friendly and helpful. The Dr had a very nice presence and was efficient. I’ve been going to Simon Eye now for 25 years and have always had exceptional service. I would recommend them to everyone.
I have been with Simon Eye Associates at the Pike Creek location for the last year now. I have gone there four times in the last 3 weeks to this exact location for contact lenses. During my first visit I went in for a routine eye exam and …
I’ve been going to Simon Eye Associates for the past 7 years. I love wearing my large selection of designer glasses. Judy Powell is wonderful and has always helped me in selecting the right pair of glasses for my personal and business …
If I could truly give 0 stars I would. I submitted a request online (that does NOT include my DOB) to set up a new appt. I got a call from someone and had to call back. The rep who answered the phone asked for my info multiple times after I …
Terrible. I had a contact fitting for special contacts for my eye disease and my doctor was not even there today. Who ever took my appointment is at fault. I drove a long way for nothing. The desk ladies do not care about their job and definitely do not care about their patients. There waiting time is also un acceptable.
Honestly my first impressions were not that bad. It’s a nice office, but I continually run into issues with ordering contacts with them. The latest issue was contacts taking over a month to receive. The doctors are great, but man the contacts have been a huge pain.
I would leave zero stars if I could but I can’t. Simone eye confirmed my appointment YESTERDAY and I went this morning and the front lady for one needs to learn how to do eyeshadow, besides the point. She said they’re not taking any …
I am new to the area and needed a place to get new glasses that accepted my insurance. Dr. Payne was courteous and friendly as I had my eye exam done. Everything was fantastic for me.. …
Only giving 2 stars because the doctor who did our exams was lovely. I ordered 3 pairs of glasses on our most recent visit in the first week of February. Two for my son. One for myself. The sales lady who did our sale rushed us out of the …
Sells Assoc. Jill in Wilmington Lancaster Rd office was amazing with taking care of my eye needs, I stopped in just to view frames and she assisted me no only choosing a pair of frames but was able to get me in for my eye exam all in the same day. All the staff were pleasant, patient and i had a very professional experience.
I was scheduled a annual eye exam with Simon Eye. It was my first time going there and everyone that played a part in my treatment was very nice and courteous. That’s exceptional to me when you see multiple staff with pleasant faces and …
I’m in my 30’s and I’ve never had an eye exam before. So, of course, I was a little apprehensive about making an appointment somewhere. Luckily for me, I chose the right place. My experience was top notch from the moment i walked into …
Doctors and staff are the very tops and everyone tries their best to make your appointment a pleasant one. Dr. Alana Kretschmaier was very professional and patient with me. They have a nice selection of glasses with educated people showing …
Casandra was very helpful while I was trying to make a decision on new glasses!
Yesterday was my 1st app and they are amazing! I’m surprised at the bad reviews. Staff was super nice and friendly and explained everything correctly! Every info about what insurance covered was correct and I paid the right amount according …
I cannot say enough good things about Simon Eye – Limestone! First, I’ve been a glasses wearer for 50 years and when I got my first pair from this location, they were the best glasses I’ve ever had until today….because that’s when I …
Wonderful experience always. Extremely prompt and efficient. The staff is courteous throughout the entire office. And my experience choosing new glasses could not have been easier with the help of Christy. First time ever I am actually excited to pick them up.
First visit to an Optometrist in more than two years. Well over due.
Dr. Tarra Winchell was excellent in both examination and in providing information for maintaining my eye health. …
Awesome experience. I stopped by to look at frames after going to several other eyeglass stores in the Wilmington area (at least eight other stores). I thought that their selection was the best I had seen. The optician, Judith, did a …
Everyone I have dealt with has always been both courteous, friendly and very professional. The exams are thorough and they do a great job of making sure you are comfortable with the end diagnosis. The office is clean, neat and has a great …
Not sure how they manage to hire so many incompetent employees. Went to pick up glasses at 4:45 (they closed at 5) and the doors were locked. Knocked on the door and the girl looked over and completely ignored me. Several other employees …
Update: Judy, the optical manager reached out to me in regard to my concerns. I really appreciate that they take customers’ concerns seriously. …
I have had few bad services in the past but nothing that really pushed me to go somewhere else, but few months ago my 22 year old daughter went by herself and literally got bullied by Dr Draper. First she rushed her trough the consultation …
A really great team – highly professional. I feel very confident in the vision care I receive. Recently, I had a question I’d forgotten to ask the doctor, and got a follow-up call with the answer very promptly. I also appreciate that the office runs on time and all staff are very knowledgable and courteous.
Simon eye at this location is a joke. This is the 2nd year in a row that there has been some sort of a mix up with with my appointment. Last year I showed up and they didn’t have me on the schedule and this year they claimed that I canceled …
I haven’t been to the eye Dr in almost 20 years. Once I checked in I was seen immediately. My exam was quick but very thorough. The Dr explained everything so I could understand. I ended up needing glasses. I was then turned over to staff …