Called 3 times left a message no one is calling back !!! Don’t know what is going on with this office, unbelievable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Looking for different family doctor !!!
This practice no matter what location is always running about a hour behind. The staff at silverside road were unprofessional and were in no hurry. I can tell there is no organization.
Great experience… they go far and beyond… to ensure all measures of precautions are taken… excellent job you guys….i love when doctors.. go deep with it… to make sure they don’t miss anything… if they wouldnt ppl complain about that… and when they do they complain about that too… great job guys/girls
Do not go here! Doctor was supposed to call my precription in and did not. Called their answering service and the RUDE woman refused to give them a message saying the doctor on the weekend won’t call in prescriptions.
Visited this office yesterday with Dr. P. He was apathetic and wasn’t able to answer my questions thoroughly. He didnt follow through with the woman who chwckednme out and she tried to cover for him asking me did I hear correctly multiple times. IqqIt was an awful experience
Please avoid them. I went to them and they did unnecessary tests at their office which were not covered by my insurance. When they were doing tests i asked them not to do tests that are not covered and they said they wont but that was not …
Do not go here! They have repeatedly billed us more than they should and are rude and unhelpful on the phone. They claim that we have to talk to the insurance company, but the insurance company says that Total Care is not doing what they are supposed to. They are just out to make money and don’t treat patients with respect.
I have been coming here for a couple of years for minimal things. They are typically fairly friendly and they don’t rush you out of the door. They can do certain tests on site, which helps with costs. Wait times can vary depending on when you show up.
It’s been more than 3 years, i am with doc Anthony J. Curci as my primary physician . i found him a good doctoor in diagnosis and making easy in understanding the health nicely. The staff is also friendly here. However the waiting time is little higher sometime .
After 27 years with the same doctor, we moved here to Wilmington, De. We found Dr. Palandjian thru a friend. I felt so comfortable right from the start. He’s very thorough, and willing to listen and work with me! Oh, and his staff is amazing!
Please save yourself the headache. I wish that I took the time to read these reviews before hand. Melanie Moning is absolutely awful, very condescending and dismissive. I’ve been waiting for weeks now for blood results, a referral, a …
Doctor won’t write a script for a cat scan for my husband despite the xray showing a blown disk. If he could get the cat scan ASAP maybe he could get in with the specialist before the 7th. He might be able to get right in with the surgeon. But of course no one wants to work here. Oh and the doctor doesn’t call patients back.
I love my doctor and the staff is great and friendly. The only downside is that they are busy and it’s hard to get hold of them over the phone. But in person, I experienced the best treatment and got full attention. Dr. Robert P. Is awesome.
I made an appointment to this place before looking at the reviews and then i called to cancel my appointment. I was already skeptical about how the receptionist was talking on the phone. But then when i call to cancel i asked if there are …
If you go here, avoid Dr. Palandjian. He will use illogical, seemingly specious reasoning to avoid treating you, especially when the alleged reason has never been an issue during previous visits, even ones for the same reason I was there to …
Beware, their on-site lab (for blood-work, etc) is not really “on-site”. They send your stuff to be tested by some lab in NJ which might not be considered “in-network” by your insurance and you would end up footing the bill. Make sure the …
I DO NOT RECOMMEND THIS DOCTOR OFFICE. Especially STAY AWAY FROM MELANIE MONING!! Nurse Practitioner. I went to the office in pain and unable to eat. And my stomach was swelling. Melanie told me to give it a couple days and I’ll be fine. I …
I have been a patient of total care for over ten years and over the years I have seen their quality of service go completely down hill . They should be called Totally Don’t Care Physicians , because they treat you as if they could care less …
The lady that makes the appointments was very rude and snappy. She visibly was annoyed by when every date she gave me I had another appointment. It is unfornate because I really like my doctor.
I have been a patient for over 10 years. They are pleasant, professional and thorough. Though a busy practice (and sometimes hard to get a person on the phone immediatley), you have the option to go to another site. Have always recieved …
I had blood works done, they have yet to give me a call back it’s been 5 days; I left voicemail. No one have yet to return my call! My results is important to me, but it seem as if they do not care and I will be having my lawyer get …
You will wait a while to get a new patient appointment but there are no primary care docs anymore and I’m grateful to be a part of this practice. So many doctors are closed.My new doc is great, I went to the Newark office. Highly recommend.
There’s always some kind of ‘mistake’ they make that apparently justifies sending multiple bills. We have double-paid bills multiple times, and they are so incompetent with billing that instead of taking a payment, they’ve sent it to …
My family has been seen at this practice for over a decade and I’m sorry to say that we’re noticing a decline in service. My most recent experience with contacting the answering service to request a callback from the on-call physician was …
Dr palandjian is a good guy and a good doctor. Kind easy going demeanor. Clearly cares about his patients. Only experienced service by Dr p..he’s one of the better docs .
First of all, they won’t see you in person if you have almost any symptoms. I had two telehealth appointments and was sent to the emergency aid clinic twice. I had no cough, no fever, I’m fully vaccinated, and tested. After my second …
Horrible service even if appointment canceled via phone within 24 hrs still charged a no show fee and there is no way to dispute it. Dr. Sheehan is worst doctor I ever met. Staff unbelievably arrogant ,rude and dismissive. I was asked to …
Called 3 times left a message no one is calling back !!! Don’t know what is going on with this office, unbelievable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Looking for different family doctor !!!
Dr palandjian is very thorough and caring
Just based on the reviews online
Poor care.
Violated my privacy and put my health in serious danger. Disorganized staff.
Everyone is friendly & it’s a comfortable atmosphere, great experience
It’s a nice clean office with friendly staff. I take my whole family to this team.
My doctor is great but the reception and appointment system is terrible.
This practice no matter what location is always running about a hour behind. The staff at silverside road were unprofessional and were in no hurry. I can tell there is no organization.
Great experience… they go far and beyond… to ensure all measures of precautions are taken… excellent job you guys….i love when doctors.. go deep with it… to make sure they don’t miss anything… if they wouldnt ppl complain about that… and when they do they complain about that too… great job guys/girls
Do not go here! Doctor was supposed to call my precription in and did not. Called their answering service and the RUDE woman refused to give them a message saying the doctor on the weekend won’t call in prescriptions.
Visited this office yesterday with Dr. P. He was apathetic and wasn’t able to answer my questions thoroughly. He didnt follow through with the woman who chwckednme out and she tried to cover for him asking me did I hear correctly multiple times. IqqIt was an awful experience
Please avoid them. I went to them and they did unnecessary tests at their office which were not covered by my insurance. When they were doing tests i asked them not to do tests that are not covered and they said they wont but that was not …
Do not go here! They have repeatedly billed us more than they should and are rude and unhelpful on the phone. They claim that we have to talk to the insurance company, but the insurance company says that Total Care is not doing what they are supposed to. They are just out to make money and don’t treat patients with respect.
I have been coming here for a couple of years for minimal things. They are typically fairly friendly and they don’t rush you out of the door. They can do certain tests on site, which helps with costs. Wait times can vary depending on when you show up.
It’s been more than 3 years, i am with doc Anthony J. Curci as my primary physician . i found him a good doctoor in diagnosis and making easy in understanding the health nicely. The staff is also friendly here. However the waiting time is little higher sometime .
After 27 years with the same doctor, we moved here to Wilmington, De. We found Dr. Palandjian thru a friend. I felt so comfortable right from the start. He’s very thorough, and willing to listen and work with me! Oh, and his staff is amazing!
Please save yourself the headache. I wish that I took the time to read these reviews before hand. Melanie Moning is absolutely awful, very condescending and dismissive. I’ve been waiting for weeks now for blood results, a referral, a …
Doctor won’t write a script for a cat scan for my husband despite the xray showing a blown disk. If he could get the cat scan ASAP maybe he could get in with the specialist before the 7th. He might be able to get right in with the surgeon. But of course no one wants to work here. Oh and the doctor doesn’t call patients back.
I love my doctor and the staff is great and friendly. The only downside is that they are busy and it’s hard to get hold of them over the phone. But in person, I experienced the best treatment and got full attention. Dr. Robert P. Is awesome.
I made an appointment to this place before looking at the reviews and then i called to cancel my appointment. I was already skeptical about how the receptionist was talking on the phone. But then when i call to cancel i asked if there are …
If you go here, avoid Dr. Palandjian. He will use illogical, seemingly specious reasoning to avoid treating you, especially when the alleged reason has never been an issue during previous visits, even ones for the same reason I was there to …
Beware, their on-site lab (for blood-work, etc) is not really “on-site”. They send your stuff to be tested by some lab in NJ which might not be considered “in-network” by your insurance and you would end up footing the bill. Make sure the …
I DO NOT RECOMMEND THIS DOCTOR OFFICE. Especially STAY AWAY FROM MELANIE MONING!! Nurse Practitioner. I went to the office in pain and unable to eat. And my stomach was swelling. Melanie told me to give it a couple days and I’ll be fine. I …
I have been a patient of total care for over ten years and over the years I have seen their quality of service go completely down hill . They should be called Totally Don’t Care Physicians , because they treat you as if they could care less …
The lady that makes the appointments was very rude and snappy. She visibly was annoyed by when every date she gave me I had another appointment. It is unfornate because I really like my doctor.
My main problem is that no one seems to answer the phone.
UPDATE:: I went back there and my experience was even worse. I will no longer go …
I have been a patient for over 10 years. They are pleasant, professional and thorough. Though a busy practice (and sometimes hard to get a person on the phone immediatley), you have the option to go to another site. Have always recieved …
I had blood works done, they have yet to give me a call back it’s been 5 days; I left voicemail. No one have yet to return my call! My results is important to me, but it seem as if they do not care and I will be having my lawyer get …
You will wait a while to get a new patient appointment but there are no primary care docs anymore and I’m grateful to be a part of this practice. So many doctors are closed.My new doc is great, I went to the Newark office. Highly recommend.
There’s always some kind of ‘mistake’ they make that apparently justifies sending multiple bills. We have double-paid bills multiple times, and they are so incompetent with billing that instead of taking a payment, they’ve sent it to …
My family has been seen at this practice for over a decade and I’m sorry to say that we’re noticing a decline in service. My most recent experience with contacting the answering service to request a callback from the on-call physician was …
Do not put your loved ones in the care of Dr Melissa Sheehan she is neglectful as a doctor. She does nothing to help with care or pain.
Dr palandjian is a good guy and a good doctor. Kind easy going demeanor. Clearly cares about his patients. Only experienced service by Dr p..he’s one of the better docs .
First of all, they won’t see you in person if you have almost any symptoms. I had two telehealth appointments and was sent to the emergency aid clinic twice. I had no cough, no fever, I’m fully vaccinated, and tested. After my second …
The worst ever.
No concern for patient life.
Only to milk your insurance even they are not any issue with you. …
Horrible service even if appointment canceled via phone within 24 hrs still charged a no show fee and there is no way to dispute it. Dr. Sheehan is worst doctor I ever met. Staff unbelievably arrogant ,rude and dismissive. I was asked to …