RiverWoods Behavioral Health System is an 85-bed, Joint Commission Gold Seal Accredited treatment center offering a full spectrum of treatment options to address chemical dependency and behavioral health disorders. We are adjacent to the Southern Regional Medical Center campus in Riverdale, Georgia, convenient to Interstate 75, allowing for easy access throughout the state. RiverWoods Behavioral Health System serves adolescent, adult, and older adult populations. Our multidisciplinary team of doctors, nurses, pharmacists, therapists, and technicians are able to tailor and implement treatment plans based on the individual needs of our patients. We realize that treatment and recovery is an ongoing process that is taken in steps and that keeping patients engaged in treatment will offer them the greatest chance of success. Equipped with this knowledge, we have developed a treatment program which employs several levels of care based on individual patient needs.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
223 Medical Center Dr, Riverdale, GA 30274
My wife was holding her against her will she said the staff and drs there don’t lesson, don’t care, don’t you all the meds she should take and begging me put a lawsuit against this place she this place make things worse not better
I went here back in 2021 in the teens ward. Don’t send your kids here. Everything was horrible down to the staff
Riverwoods has to be among some of the worst mental health facilities in the Metro Atlanta area. From the receptionist to the medical staff. They are very unprofessional and speak to the clients as if they were beneath them. If you’re …
Rude Staff
STAY AWAY!!! Stay FAR away!!!
Professional when I walked in.
No I’m in there
Horrible staff
Needs to be shut down
Like home away from home.
Denied Deaf client an interpreter!
The nurses were rude
The food was good tho
I hate this place because the food was nasty and so as stuff
If I could give negative stars for this place, I would.
My son was there and it helped him alot!
At least they had all the medicine that I take available.
Very unprofessional.
this place is horrible…
Great place,good people,good food,just need better doctors..
The only thing that was good about this place was the food.
The staff did not know I was lestion to them that talk so bad about the clients here so rude
It gave me the help I needed. The food was crap but the staff was amazing in transitional
Staff treat you like (beep).
Horrible place. Never come here if you can help it
Good staff people care about your health and welfare there.
this place is a nightmare never send any loved one here ever. They are bad at there jobs and bad people.
Great place to work and care about patients.
This place has drastically improved in my opinion, the night staff lady even have us an extra smoke break 😊🚬🚬🚬🚬🚬 …
Really deserves 0 stars , this place is a joke ;
If you have a choice (I personally didn’t because I was a 10-13) DON’T GO HERE
This place needs to be closed down enough said, you will not receive any type of help here unless you are a homeless person and need a place to sleep and eat 3 meals a day.
Staff is rude. Uncooperative. This place is supposed to help people not hurt them.
Horrible horrible place! Don’t ever come to this place! My experience here was traumatizing! Run run!
Extremely rude techs and lack of care for the adolescents.
My Granddaughter is there and they are the rudiest people that I have ever had the unfortunate chance to deal with.Please don’t go there or let your loved one go there
Not professional ,they do not know their own rules . Stay away
We need to do something to get this place shut down, this is mot for help, the just helps you get PTSD
The worst place for anyone to have a family member. No communication. Run from this place.
I would to thank them for being so helpful and a grrat experience. I am truely grateful and thankful for the experience.
Terrible. They barley fed u and they don’t care if your in pain
This place needs to be shut down. I witnessed patient physical, emotional abuse and neglect. I would score a run for your life if I could.
Horrible place, doesn’t really help. It makes you worse. Rude doctor . Dr. Evans is the worst & they don’t really listen.
My son was in blue scrubs and they let him walk out the door . He was missing for over 17 hours . This place is awful . They just dope you up .
WARNING DO NOT STAY HERE.
WARNING DO NOT STAY HERE… FACILITY NASTY, I WAS ADMITTED JAN. 2013. I SAW …
My husband was here and said staff either lacked compassion or proper training or both. 1.5 star rating
Can you say horrible they let my daughter break out they hospital didn’t think to call me ,a stranger called me ,so they discharged her to avoid any actions on them
Staff is bad , they don’t have anything together Forreal. And they also think it’s okay to constantly tell people they are getting out on a specific day then change it again . That’s not okay
Mr Robert’s awesome. Great program. Great guy. Props.
Went in on 6/25/2020 at 2p.m still had not been seen at 8:15p.m. Went to another facility and was in and out in 2 hours
Takes an act of God to get any status on a loved one the personnel seem rude not helpful and carry themselves like they hate to be there, there needs to be a better way to screen these people before hiring them for a job that entails working with people with mental issues
All. They do is bill your insurance.and And wen the insurance. stop they nick u out in the suppose to help ur mental problem all they do is full u full or hope up in now im homeless
Really helped my brother staff are nice, food great, beds clean, 3 meals a day, gets to interact with others, and more!
Zero communication, wait for calls that never come, and when you call about your child, no information is given, just rude customer service, they have no idividual counseling, which defeats the whole purpose of trying to seek help….after 8 days, I still had no information about her and nobody would return my calls 😡 …
A bunch of unprofessional, rude, and racist money mongers who doesn’t have a human heart. They don’t care for your health as a corporation, but see how they can dig a hole under your feet to get more money.
Excellent staff and very professional!
Note to haters: This is not your Holiday Inn; However, RIVERWOODS house keeping rocks! 🙂
I would give this place negative stars if possible. Never once had an actual counseling session and would only see the psychiatrist for 5 seconds.
DO NOT BRING YOUR LOVED ONE HERE!!!! THEY FRACTURED MY 62 YEAR OLD MOTHERS ARM AND DID NOT REPORT IT!!!! THIS IS NOT A PLACE THAT WILL HELP PEOPLE WITH MENTAL PROBLEMS THEY WILL ONLY MAKE IT WORST…
Turqoise and Kim you’re awesome and make an impact more than you’ll ever know. Thank y’all, especially Kim for dealing with Grandma!!
I been here and it help me especially group therapy they have a nice staff Ms Amanda mad sure I left with a clear mind.
Horrid place. Staff treat patients like trash. Cuss majority of the . Yell at the patients. Roaches. It’s sick. This place needs to be shut down. ASAP
Do not trust them with your love ones they are crooked and evil they discharged my ill mother saying she’s stable when she is not and they lie they need to self evaluate themselves.
My grandson went in for treatment 15 years old there was a kid there kept beating up on him first a black eye . Then was hit in the face broken nose and has to have surgery on his mouth so parents beware they don’t protect them from violent people .i would not take my dog to this place they just jail them and let them defend on there on
It was ok. I was judged about my perception and told things about my personality the staff is rude they really dont help you that much the people in the group help you
Horrible the things I suffered when I was admitted here food poisoning no assistant when ill through detox mean staff horrible therapy sessions that don’t help staff is just annoyed burning hours away would rather die then go back
THERE SHOULD BE RATING OF 0-5 STARS BECAUSE TRUTHFULLY I SHOULD RATE 0 STARS BECAUSE 1 STAR IS TOO GOOD. MOTHER WAS A PATIENT IN FEBRUARY 2015 AND SHE FELL ENDED UP IN ICU AT PIEDMONT. MY MOTHER DIED MARCH 2015 DUE TO SWELLING OF BRAIN …
I was there 4 days,,I’m worst now than ever, they refused to give me my Seizure meds which made me have a horrible seizure while in their care,,finally that showed them that I really need my meds..that was 1 day before I was released, They treat all patients as they are crazy..so sad,,If I need help I refuse to ever go there again .
Other then being locked up for 27 days the hospital was nice.Good food, caring doctors, gymnasium, smoke breaks.They helped me!
Sit for 2 hours and NOTHING! No one addresses you or says that they’ll be right with you!! Only to find out that you MUST BE HOUSED at 17 years old and under BEFORE you do the daily OUTPATIENT treatment 😡😥 …
It works if u work it, but as far as some staff they is rude as hell we just got to egnor the the rudness and get the help that we need… If i ever have another outbreak this will be the place for me….
I wish I could give this place Zero stars. The receptionist was rude and disrespectful. I literally sat in the lobby for five hours before telling me they are not prepared to take my appointment. I wouldn’t seek any help from this facility at all.
This place is awesome The staff were nice.the food was excellent the nurses were Nice.
Extremely terrified. I was placed here in the 5th grade because of adults lying. If you are planning on placing your kid here DONT
This is by far the worst place you could ever send your loved ones you never can get through on the phones the staff is hateful rude and extremely careless I’ve called several times and they say my uncle isn’t a patient there or that I’ve …
Horrible place to leave your child. I wanted my child to receive help not be treated like a sociopath. This place is more like a prison than a treatment center.
This is a horrible place that only wants money to hurt people
I had an amazing experience and I will never forget the amazing people i met there. I highly recommend. It was life changing
I would never go back here ever. The staff is extremely rude with the exception of a few. They yell at their patients and while I was there one doctor was antagonizing a fellow patient.
I see why individual with mental issues harm theirself if they are functional but have mental issue the doctors think they’re ok but that’s a lie. People like that needs to be treated for their illness not because they’re functional. All of us have somemental state about us
Horrible place. I’m a young guy and was put with the seniors. I took it upon myself to help them bc the staff wouldn’t and ignored them. Some staff were basically grabbing tight the ones who couldn’t take care of themself aggressive. Just Rude! They didn’t really help with anything.
They said I didn’t meet any criteria for help and they’re so full of themselves that they will literally tell you on the phone We can’t help you and hang up just hang up on you. I wouldn’t wish anyone the experience of dealing with them
Rude staff and violent patients. They don’t separate the kids in here for mental health and kids who were here for fighting.
My brother was admitted for 7 days and didn’t call until the third day stating he had been touched inappropriately in his sleep and drugged with medication he is saying he wants to die and is very afraid someone is after him after his …
This is the worst facility I have ever seen. My brother was sent here by Fayette piedmont hospital and within the first 5 minutes he was there he was worse off than when he got there. Waited 2 hours to get a room and the director and staff were very unprofessional. This place should be shut down to say the least
This place was ok, nurse odle, miss Kiki, and nurse grace were cool but everyone else was bad and the food made me lose like 10 pounds but the lunch lady’s were nice, 3/5 because I just didn’t enjoy it much and I wouldn’t send kids here but adults should be ok to send here.
It’s the biggest insurance scam place ever. They are not professional. I saw the staff beat up a guy and made his ear bleed. They gave him a shot and threw him in the padded room. The place is gross.
How about 5 seconds contact with Dr after a six day stay. Drs did not do comprehensive evaluation at all. Patients not respected, most of staff is rude.
Rude and obnoxious staff, could care less about patients! Doctors are all but absent, all they care about is being paid by insurance. DO NOT GO THERE!! Horrible place!! Would not put my worst enemy there!!
It was……OK. The only good thing about it were the other patients there, which were nice. Literally all we do is sit there and color though, and they never even gave me anything to do!! I DIDNT EVEN GET ANYTHING TO FRICKIN COLOR!! WHAT ELSE AM I SUPPOSED IN THE EIGHT HOURS OF SILENCE THERE WAS EVERY DAY
better than ridgeview. although i was crying and all the staff said was to stop. never met with a doctor or a therapist. mr.o is nice
Telehealth visitation is NOT offered by this facility even though it’s included on the website. Adolescent patients get 15 minutes per day to call home. This is not healthy.
They steal your clothes they treat you like trash the health department should go there because they should be fined absolutely disgusting they barely wash the floors the water fountain is rusty and leaking the walls are all written on …
I am a substance abuse counselor in California I would like to give a big shout out to your staff member named Debra who worked with me tirelessly for 2 days trying to get my client transitioned into you program we worked it out over the …
Felt like they were keeping me much longer than was necessary for the reason I was “involuntarily” admitted. A bunch of pharmaceutical pimps, that would prefer to keep you medicated and charge you for as many days as possible. My advice, if you have a choice (which I didn’t) look elsewhere.
They Never Tell Yu Exactly The Medication They Giving You. And I Was Pregnant And End Up Misscarying Because Of All That Medicine They Was Giving Me Without Informing Me On The Medication. And They Rude As Hell. Don’t Recommend This Place At All.
Worst place demand for deductibles that doesn’t even apply to this hospital. When I asked for Angela to bill me she told me she doesn’t bill anyone and told me cannot release my son unless deductible is pay. Find out that my Insurance pay …
please don’t go here. i cannot get my bill payed. every time i call i am transferred and no one picks up. You are treated really badly there and the staff is lousy. it is not a good place to seek mental health treatment. worse than a one star
This place is by far the worst place anybody could go to to have any kind of assistance with the mental health problem The staff is very unprofessional they cannot keep up with paperwork There must be 19 shift changes A-day And to top it …
Don’t use this place if you can help it. They hold patients hostage for insurance money and provide little to no help. When the doctor told us when to pick up patient we arrived and they still would not release. I would give a less than 1 if I could 😡 …
Unfortunately, I had to send my child here. When I say it was the best thing I could have ever done in my life. Thank you Carl and the crew. I am so sorry I cant remember everyone’s name. The staff on the weekend. GREAT!!!! because I was a …
Completely rude people!! Completely unprofessional and over all horrible experience. They snached a one year old out of his mothers arms screaming bloody murder!! Do not get help from these people!! They are beyond insensitive and will give you a run around when asked to speak to a patient.
This facility had my sister for over 8 days and no one knew!! They then took her to Atlanta and dropped her off in front of a shelter and she never went in, she is now a MISSING PERSON. …
Worst place ever. Communication is horrible. Doctor’s are horrible. Medication is not given on time or correctly. Your loved ones are treated as prisoners. Overly charged, discharge for patient’s is terrible !! Stay away from this place!!
THE WORST EXPERIENCE OF MY LIFE. I was sent there 10 13 against my will. Received NO treatment or therapy. The place is FILTHY AND SHOULD BE CONDEMNED. Black mold everywhere. Flies in the cafeteria. Disgustingly filthy. Staff and “Doctors” are rude and incompetent. Will seek legal action and report to media.
My daughter was admitted here March 2014 after a manic episode. This is the worst place ever. Avoid it at all cost. The majority of the staff are extremely rude and treat the patients like trash. They do not treat them with respect at all. They are extremely unorganized.
Anyone that reaches out to help someone, who is at a crossroads in my book is great. When your going to harm yourself or others, this is where you want to be. Just showering can be hard. They have a great staff that want to help you. You …
They starved me for almost 2 to 3 days and threw me in the “paded room” for no reason. I was rushed to southern regional stayed in southern regional for almost 3 weeks then southern regional transferred me to eaglston children’s healthcare …
Worst place ever! After waiting for 6 hours and still not being seen, I took my child and left. They had no regards for her mental health and it seems like a place where the homeless go for shelter so they are constantly full. So disappointed that a matter of life or death meant nothing to this place!!!
The phone lines have been down for the past 3 days. The call rings a few times and immediately disconnects. There is no voicemail set up. I cannot contact anyone, and I am concerned about a family member admitted here. Please address this issue!!!!!
I was a patient here a couple of years ago .. I’ve recently been incarcerated while pregnant 🤦🏾♀️ I call them EVERYDAY to get my records for my case so I can stay in the clear for my CHILD but ALL they do is forward my call when they KNOW the people not gone answer smh THIS IS RIDICULOUS …
My dad is being held at this place and I can not get in touch with his nurse or doctors. Trying to get someone useful on the phone is like running into a brick wall. Also while on the phone there was a nurse screaming repeatedly at a patient ” you better shut the hell up or im going to call the doctor on you….im not playing.”
I was admitted for 3 days and they kept me for 7 the first day I was there I saw a patient and a staff member get into a physical fist fight they let there patients run around screaming which triggers other people they have no interest in …
If I could give this place a 0, I would. This is the worst place ever. My friend was recently admitted to this hospital and no one, not a single soul tried to help me get into contact with him. His parents are being bitter but they’re the …
If you have insurance, expect to stay as long as your insurance will pay…
Called the day before going and told them every drug our son was doing. Personnel said bring asap. Once there, no one would let us in. Finally let in, filled out paperwork. Waited and froze for hours, just to be told they don’t treat the drugs our son was on. Worthless facility. Management a joke.
I was there two years ago along with other teenagers my age. we became friends for a shortwhile. They give psycological sessions and we talked about our problems and feelings. But the only problems that had an impact was mostly the staff. …
If I could give zero stars I would. My 11 year old son was recently there and not given any help. In fact he came home worse. As with almost every review I’ve seen as well, he got raw food several times. The nurses, majority anyway are rude and don’t seem to care. I wouldn’t leave my dog here!
Food and nurses are really good but they don’t allow you to sleep when the meds you are prescribed tell you to sleep. It also makes you even more depressed when you can see the children walking in the hall the same time as you.
Over all this place deserves a ZERO. There is no communication from anybody, nobody tells you what to expect, what the steps are when you have a loved one there, they don’t give insurance information unless you have to go there and get it …
Robert at the Lodge is probably the most understanding and professional person there. He tries to listen and work with people and is extremely patient from what I’ve witnessed personally. He keeps cool in stressful situations and always treats everyone fairly.
Omg where do I start , this place was a complete nightmare. Man the staff are unprofessional & rude as ever . No one can heal there. They treated us like we were animals and as if we had a disease. Never send your family there. You better off sending them to jail. They only care about collecting MONEY!!!!
This place is horrible!!!!! Sooo Dirty and a lot of the ppl there are really rude. They’re really good to charge the insurance but not good enough to have you on a clean place.!!! I asked one of the staff why was that place so dirty her …
Good food except we didn’t get real coffee there. Good nurses, great faculty, especially one colored therapist (can’t remember her name but she was awesome ). Loved talking to my therapist, great therapy classes.
I was a patient and i hated it. The food was horrible. One girl passed out after telling nurses 4 times she couldnt breath and they kept telling her to sit down. 5 minutes later she was out and no one knew what to do. I was in transitional unit by the way. Staff doesnt care. Dont send your family here
They said my husband did not meet the inpatient criteria, even though I begged for help. My husband was in the outpatient program for two days and passed away over the weekend here at home. He did not get the help he so desperately needed.
This place is horrible and very unprofessional, from the staff to the facility. No one return calls, my mother was there for a week, they did absolutely nothing!!! Please…. don’t take your relative to this place. I am in the process of …
Not a patient, but I have a friend who had the misfortune of ending up at this dump. First of all, they do not have the resources to operate. Mediocre would be giving these bum scratching, primitive minded fools too much credit. I had to be …
Dr. Chandora has not called back my pharmacy to clarify what dosage I was supposed to receive, and both myself and staff members at my local pharmacy have called multiple times over the course of 5 days. Go elsewhere, if possible. Many of …
If I could rate this place 0 stars, I would. Idk when those pics were taken but it wasn’t recently. They don’t really have chairs, a desk, towels, or a coke menu on the desk😂 They lead your family to believe that you’ll be going to group …
This place is a joke. Like the other reviews stated, you really don’t get any type of care or treatment. I was a 1013 and all I did was sit around for hours playing Uno and watching tv. There were maybe 2 hours of therapy, which included …
My time there helped me immensely. The staff(on the adult side) are kind of distant but I wouldn’t expect them to be buddy buddy with everyone. The head of the day staff on the Transitional side was an ass and seemed like she wanted to …
I just left riverwoods a few hours ago and I already miss it. The food is iffy and the staff are certainly not morning people but they treated me well and helped me the best they could. I met some amazing people at this facility who stayed …
The place is a living hell for those who want treatment and true help. I warn you, it is a “pill mill” and there is no care for patients. I am a type 1 diabetic and my sugar was 250 when I came in. It took them 8 hours to get insulin and …
My child was admitted here from the hospital and we have been trying to speak with a Doctor and get information about the care of our child and no one has answers we went up to the facility and couldn’t talk to no one about the care of our …
Sharing an experience that happened over 4 years ago when I was admitted here. Had a male nurse that was there in the evenings. Won’t say his name even though I’d love to. Essentially told me that my depression was a choice and that I …
You’ve violated the ADA and you’re a disgrace to the mental health system. It’s sad that people are sent here because they have “available beds”. You’re hospital, staff and food are not fit for a prison or a jail. You all need sensitivity …
I am not a patient and never have been. But it is crazy that you can’t reach anyone to at least get the message to a loved one. The phone rings and disconnects. Please get this fixed!
I was a patient about one year ago. Sadly I have to agree with most of the negative comments. I must say there are some very good caregivers, but they are vastly outnumbered by unprofessional adversarial people that should not be there. I …
I stayed here in 2012 and it was terrible. They never let you outside (and outside was a very small fenced in concrete area). The staff was horrible and used tranqulizers (especially on this one kid) for no good reason at all. The kids were …
Trying to get things gone is like talking to a wall… Casey was very helpful but couldn’t help me cause it’s nit her job and everyone she reached out too pushed her off on someone else.. if you don’t want to work then give the position to …
My unitedhealth insurance was registered in washington, and im just now hearing about it now!!! Im in the php program im going through divorce. This is hard for me. Now im worried about being homeless again because they dropped the ball …
The worst place ever. My niece (10yr) was admitted here for a week. She left more traumatized then she was when she went in. They did not help her at all. They allowed a 16 year old boy touch her and did nothing about it. She was not …
The place is clean and the security is taken very serious.The food is as good as any hospital but what sets this place apart from others is the therapist and nurses. They really care and they show it with everything they do to make you as …
This place is a joke. I called six pshyciatrist and all six of them told me to get my wife out of there asap. We were told that they do group sessions all day but that is not the case. My wife has seen the psychiatrist once for less than 5 …
I was treated at this place after I had a PTSD episode and a medication interaction and was forced to go here by law enforcement.When I arrived paperwork that I am entitled to hold on to was snatched from me when I asked for the Against …
I attended this facilities PHP/Lodge program. The staff were friendly but the food was highly unsatisfying. They took over 2 weeks to get me my medicine. The staff signed for my medicine when it was delivered, and then lost it. When I …
If i could go back in time and changed what i did to come to this place i would. PLEASE FOR THE LOVE OF GOD DO NOT COME HERE OR SEND A LOVED ONE HERE!!!!!!!!! PLEASE!!!! I came to the facility on Thursday, May 9th involuntary. The handbook …
Robert B. needs to be fired from the lodge for insubordination. He is not educated enough for the job. He treats people like they are beneath him. I am very unsatisfied with this program and their lodge employees. This is not the end …
Worst place I have ever been, I was doing an IOP group and the “therapist” I was assigned, Glenda is completely unprofessional. She would have her favorites in the group and when anyone else would talk she would roll her eyes and …
The staff at the facility located in Riverdale Ga were nice and helpful for the most part in the transitional unit. The biggest complaint that I had was with the nursing staff for the blood work. Not only did she fail to draw my blood but …
It was a horrible experience. I never want to go back for treatment here ever again. It’s good if you expect kindergarten level group sessions and sitting in a day room all day, everyday. They rarely relay messages if you get calls. My …
I don’t know how they are if you have insurance, I know my daughter doesn’t and this is her second time being there this past month. She is no where ready to be home and they keep releasing her. I understand they need money and I have told them I can start sending payments, no luck.
This is a place with plenty of staff that really care but the job takes a lot out of them. So patients, especially inpatients need to understand that this staff is working as hard as they can and in order for you to get what you need. You …
The staff there a really rude and look at the patients as if they are better than them. I couldn’t stand that, looking at them like they aren’t human! How dare they do that. The food is horrible either burnt or raw, the fruit they give them …
I was recently hospitalized here and it was truly the worst experience of my life. A lot of the staff is very rude, use vulgar language, mistreat and are annoyed by the patients and seem like they are only there for a check. I also …
I came this this place, the staff was rude and storage room was very unorganized. I lost some of my stuff that they took Bc I wasn’t allowed to have it. The bathrooms are nasty and the shower curtains are moldy at the bottom. Therapy wasn’t …
This Place is corrupt like the Government. Please don’t send your family members here. You’ll be lied to ,kept longer if you have really good insurance, and doped up with medications when you tell them how you really feel. Have to lie and …
PLEASE DO NOT send anyone you care about to Riverwoods in Riverdale, GA. This place DOES NOT HELP PEOPLE who are dealing with a crisis… they treat patients like criminals (even those hoping to get help for a stress-induced temporary …
I was just released yesterday 02/01/20. I’m really shocked and sad to hear about everybody experience,I was in the 900 unit not sure what the unit name was, but we were all in the there for suisidal lthoughts or some other reason, some of …
sure you have to be there but use the group sessions to get something good out of the time you’re there. I can honesty say I’ve never heard staff yelling at a patient or even talking that loudly. They seem to be a little over worked but …
Worst place ever to send your child if they actually need help. They abuse their power. They threaten the kids with keeping them longer. Basically “child abuse”! A lot more,but Definitely does not help your children! This place needs to be investigated!! Wouldn’t recommend.
Can I give 0 stars? The entire experience was horrible. There was absolutely no communication. We thought my child was having a seizure and asked to talk to a nurse or a doctor, but no one would talk to us. No one explained that he was …
During my first stay, it was one of the scariest moments of my entire life. I came in to distress. I think it gave me anxiety and PTSD. I wasn’t that bad until i left. I still have nightmares from it 3/16.. Then i was readmitted again …
If I could give this place zero stars I would! There are some workers at this place who do NOT belong in mental health. I attended an outpatient program and was dismissed because “clinically” I improved but mentally I wasn’t 100 percent …
Wow. I was her last moth for about 7 days. The place smelled bad, the food was nasty, my therapist didn’t seem to care about me either. Not to mention one of the workers decided to pick on me and they wouldn’t let me take any nighttime …
I’m happy with the food there. But I was hurting in my throat and coughing a lot and they would never let me see a medical doctor. And the tec nurses for the men was always very rude. The whole floor was dirty and the tables were sticky. …
I have nothing to say but good things about this place. Yes, it’s run like a prison but it needs to be. Two nurses were attacked when I was there visiting a loved one. So there has to be structure or the place would be chaos. From …
don’t send any family here. came here last week got released on tuesday and it is the most horrible place to go to when having a mental illness. i had panic attacks and all they told me was to stop before they write it down and make me stay …
Just horribly wrong on so many levels. Don’t go here. It took them a day and a half to let me shower because of the “No bar soap” rule. I had to flip out and start cursing and crying to get one. Some of the nurses are rude and their bedside …
HORRIBLE HORRIBLE HORRIBLE
DO NOT GO THERE!!!!!!
STAFF WERE RUDE HATEFUL PEOPLE WHO KEPT MY DAUGHTER SO DRUGGED SHE COULD BARELY …
I am being held here against my will after signing an AMA. I do not feel safe here and if you make a complaint they threaten you so it makes you want to stay quiet versus vocalizing what’s going on so you can get out of there. The staff …
Horrible company to work for doesn’t follow policy and treats patients like trash they are a money hungry company and doesn’t care for patients or workers well-being also puts patients in iso without doctor orders. Improper restraints. …
Utterly terrible. Some employees are okay but many are extremely rude. In my case they caused more psychological harm than help and prescribed me heavy tranquilizers to keep me from protesting. I was not suicidal before I went there, only …
Unfortunately, because most people either don’t want anyone to know they were there or because of the bias in review processes you won’t get to hear about how great this place actually is. I HATED that I was forced to be there but after …
I am very surprise to read these views about Riverwoods. I was here 3 years ago & the staff was cool. I really loved Ms. G, she’s not there any more. I guess my focus was on me getting better & the others there for help. We were like one …
After voluntarily admitting myself, I was treated like a criminal instead of a patient. I went without a pillow for 2 days. There were empty beds with pillows on them that I couldn’t use. I saw the doctor for 5 minutes out of 5 days. My …
As many of the people stated, I only gave one star simply because zero was not an option. This place is horrible and if there was anything I I do to help get it shut down I would. They did not give my daughter a pillow because they didn’t …
Let me start by saying I was admitted involuntarily but I wanted to get treatment, which was the one thing this facility failed to provide. The food was fine, the staff was fine, the place was clean and well-kept. But I wanted to get …
My friend has been in there for 8 days has been told she will be home 3 days before she went in and and 3 days turned into a week . She is perfectly fine . Nobody wants to tell her or anyone when she’s getting out . She was suppose to get …
My son was at Riverwoods recently. This is the absolute worst place for any child to be in. The night shift is horrible to the patients. My son was so upset how some of the younger kids were being treated so he talked to them while he was …
They did me so wrong they where hateful and lied to me so wrong they lied and said I made myself throw up and I would leave a zero the friends there did me better the only nice person there was Justin and music they don’t let u use the the …
I am only giving them 1 star due to the fact that 0 stars isn’t an option. I was recently taken to Riverwoods after being 1013’d there. Upon arriving, I asked my nurse when I would be released so that I can inform my job/friends …
THEY VIOLATE HIPPA WITH MY SON!!! THEY GOSSIP ABOUT HIS CASE WITH THE THERAPIST AT NEW PROGRESSIONS. THEY RELEASED A LOTS OF INFORMATION WITHOUT PERMISSION. I AM ABOUT TO SUE THE HOSPITAL. MY ATTORNEY WILL CONTACT THEM. THEY REALEASED MY …
This place is horrible! Do not expect your situation to be treated as an emergency, though it is stated as an emergency facility. There was no care taken with my son. We sat for more than 8 hours. He was finally assessed and given a bed, …
1 Star is pretty generous! The doctors and staff in this facility do not help their patients, they claim they do group therapy and work on patients issues, my daughter was forcefully taken to this facility and did not receive any type of …
I wouldn’t even give this place one star if I could. I have been trying to get my mother out of this place since Friday. I have been given the run around, hung up on, transferred to so many different “lines” that no one picks up. If you …
My experience was amazing. The therapist and director are fantastic. I had a great experience in the outpatient group and lodge. The staff at the lodge was helpful in getting us to NA/AA groups and keeping the place safe. Susan, Eric, and Ms. Glenda were fantastic in helping me get into a sober living. I highly recommend this place.
If you suffer from mental illness, do not go to this place. This place will make your mental illness worse! Atleast this is my experience. Majority of the staff is really rude with a don’t care attitude. When I were there one of the staff …
This place is horrible. I was sent there when i was 11 for mental health issues and self harm. One of the staff said I was not even a risk to myself and that I should have never came. Me and mymother sat in a room for 3 hours before anyone …
Working for this great hospital has been a rewarding and meaningful experience thus far. The staff are friendly and the directors have been so supportive. I’m excited about my future here at Riverwoods.
It was overall not good place they had additudes about feeding you like they never have food. The doctor was cool but the therapy was little. All we did was watch tv. Also I need to get in contact with medical records but it just goes straight to vm. I don’t think anyone should go there.
There was good and bad depending on what shift was working ….looking back at the way I was treated and thought animals got better treatment! Some people were over medicated and couldn’t even communicate or share in group therapy! The …
i aint gonna share my personal business and why i went to riverwoods.. but the staff/techs are TERRIBLE they continously triggered my peers and i, even when my peers where tryna tell them they were gonna get triggered. ALSO their food is …
This place needs to be shut immediately. Horrible facility. They are running a scam. They dont provide adequate healthcare in the least.
My experience was good. They were under staff and did have lack of hygiene products. Group sessions wasn’t what I thought they would be, more of just answering questions on how you something makes you feel nothing more, nothing less. The …
I was admitted a while back as a 14 year old. I was placed in adult wing rooms then escorted to “groups” for the day. They did this without notifying my parents. The treatment here is a joke, and during my 4 day stay here, a 17yr old …
Riverwood Behavioral Heath is a wonderful place to work I enjoys working there for one you have to care about people and there needs and that is my mission upon arrival for duty. It has been a pleasure being a part of this wonderful …
Dont go here at all! go somewhere else, you will not get the proper help you need. All the staff, techs, nurses, cooks, everyone is rude. First of all the food is so gross, and moldy, sometimes the meat is so under cooked. The techs dont …
My experience was good. Mrs. Kim, Corrine, T, Tori, and everyone else were all great. They gave us everything we needed. The nurses and doctors listened to what I said and helped me get the right medicines. The staff all talked to us about …
My stepdaughter was in worse shape upon discharge than when admitted. The verbal abuse was unacceptable. Her shoes were stolen and the staff stole the money that was left for her. Staff never gave her the 2 rolls of quarters and claimed that they couldn’t find them when we picked her up today
I was in a very dark place in my life and had to go here,they helped me tremendously with their psychiatrist & therapists & their groups and amazing staff . Got my meds under control, felt like they listened to all my feelings and thoughts, overall experience was great & helpful.
the staff are rude and unprofessional. you go there for help but they literally make it worse. you get NO PILLOWS!!!!! food is cold and tastes awful. it says you have the right to refuse treatment and leave but literally take you hostage. …
Love take great things about this job Dr Joseph, our HR Director is wonderful. We have great staff, we like family and help each other. I see myself retiring here. It’s the best job I ever had I love it I will not change it for nothing in the world.
This was the worst place my brother ever has dealt with in his life. I can say i called the day after he got out to report different issues while he was there and i spoke to director of admissions and told him all the terrible things that …
This is the third day in a row they’ve told our loved one they would be discharged. Every single person that has spoken with them has said they are clear to leave. But they won’t let them go, they don’t say exactly why to anyone (even our …
I just came here to pick up my son the case worker Ebony was very helpful, And helped me with my son and gave me details of the discharge procedures. When I arrived to pick up my son the lady on the front desk by the name of JILLIAN …
I would give this place 0 stars if I could. It needs to be shut down. I came out of this place worse than when I came in. I have recurring nightmares/ptsd from this place. A lot of the staff are extremely unprofessional and rude. The only …
I am currently in the outpatient program and it has allowed me too work through my issues and now I can say that I love me today! Thanks to the staff they really care about their patients
My teenaged daughter was there a year ago. She received very little therapy, and the staff were verbally abusive. Not to mention, skipped medications. Plus it’s filthy. And the staff never provided her with a pillow. The food was terrible- …
These experiences were from last year and I had reviewed it but apparently my review was deleted so I’m going to write this again one of the nurses gave me wrong medication and nobody did anything about it the staff are so rude one of them …
The nurses and some techs are nice. The psychiatrists are awful. They don’t want to help you. They don’t listen to you and they mistreat their patients. They will assign you a minimum 7-day stay before they even assess you. I was there for 3 days before I even spoke to a psychiatrist or therapist.
i hated it here, i was 12 years old when i was admitted and it was absolutely traumatizing, they would keep you in all day and they would rush your phone calls with parents/ loved ones, group was horrible, they would wake you up at the …
Mr O, Ms K (the mixed one), and uhh that one pretty one with the blond hair that worked on the kids unit (started with an A it think).. anyways best staff there! made my visit so much better and made me want to wake up in the mornings. Please give them raises dude… like please, they deserve it
Very rude and unprofessional workers at the desk. They don’t have anything together, anytime you call they have a different lie to tell. Wouldn’t recommend sending your family here.
UNPROFESSIONAL, SLOW, NEEDS MORE CHAIRS, SLOW, NEEDS BETTER STAFFING, SLOW, NEEDS MORE PATIENT WAITING ROOMS, SLOW AND DID I MENTION SLOW!!!
I’ve transported patients to numerous facilities in this field and this one was …
I sent me daughter here 2 get her help she needed she was kept 6 days an was released 2 me tonight the tech who called me this afternoon told me I had till midnight or she would be turned over to the state an when I got there 2 get her they only had given me a prescription for 2 out of the 5 meds she was on
I came here in 2017 or beginning of 2018. This place is not worth it. Do not bring your kids here. I was spat on by another kid, ( kids with hearing problems) trying to pick fights with me. Dirty needles. Staff were rude. Especially the …
Horrific experience! I was apparently an educated mental patient which was unacceptable to certain DOCTORS. I was discharged on 7/16/21 and was told by my so called doctor I wasn’t leaving. I signed my discharge papers and was walked to the …
This first issue here just looking at the reviews is who ever is managing their marketing accounts only responds to the positive reviews. Instead of correcting their problems, and boy are their a lot on here alone, they only respond to the …
I went there horrible they said for my roommate 11 or 12 no older they gave me a 13 year old they didn’t let my mom speak to me on phone my mom brought me clothes she put a brush toothpaste some more stuff they said it was okay to bring it …
Absolutely terrible. I stayed for four days and got none of the help I needed. The facility is disgusting with urine on the bathroom walls and no soap to wash your hands with. Most of the staff are rude and disrespectful to you, showing no …
My son’s own words “The staff is rude and mean. They act like the don’t want to be here”. The lady at the front desk named Phyllis is rude and condescending on the phone and in person. She didn’t look me in the eye one time and was not …
I currently have a family member in this facility, the treatment they have been receiving is horrendous. They had no updated or answers for us until we got law enforcement involved. And their status magically changed and they had a …
My daughter was forced to stay here for 7 days for PAST suicidal thoughts. I assume her therapist didn’t want to take responsibility, so he sent her there. Anyway- WORST place ever. Nearly every staff member treated her with contempt, …
My sister is currently at this facility, we have been lied to multiple times, hung up on, and never once have been notified on the plan of action. She has had her discharge evaluation and told she would be going home today and today she was …
I was only there at Riverwoods for a Psychiatric Evaluation Assessment . I am a Liscensed and Registered Electrical Engineering and I was only there for 5 days before being released with a Job Referral for an apartment complex of 99 …
My 15 year old has been there over the 72 hours. I have only received one call 3 days ago from a counselor. They tell me weekend hours do not count! What the heck. I’m sure it does when it comes to my insurance! No communication. This place is a joke.
I was transported there this year for depression and grief.
I have 2 complaints.
1 They lost the only thing thing that I have to remember my Daddy and it freezing cold.
From the lodge to the outpatient program has been terrific. Everyone treated me well. I would like to come to come back after being one year clean and tell how I did.
One of the WORSE place you could ever leave a loved one!
They SUCK at communication!
Why is this place even STILL OPEN with all these BAD reviews! …
I was recently placed in this facility a few days ago. And I just have to say, I have left with more emotional trauma and PTSD than I had when I first arrived here. My first afternoon here, when I was first admitted, they had me locked in a …
By far the worst place I’ve ever been to do not recommend, the staff doesn’t care about your mental health all they care about it the check they get at the end of the day, do not send your loved ones. If I didn’t have trauma before I went there I did walking out the doors.
i got home from river woods about an hour ago. i was there for 72 hours and i felt like i was there for an eternity. my dad had to beg them to release me, otherwise they were keeping me for an additional 2 days. i never once felt like …
My best friend just got out of this facility. She hasn’t shared much about her experience thus far, but from what I’ve seen, heard and read (take a look at these reviews….), I wouldn’t wish anyone to go here. People who seek help for …
This place has traumatized me! If I wasn’t depressed or anxious before i went in I definitely am now… they are understaffed and have some rules that just doesn’t make any sense. How doesn’t the weekend or holiday’s count toward your time …
i went to this facility a couple of months back and it was one of the worst experiences ive ever had. i arrived there at around 1:30 and sat in a small room alone for about 4 and a half hrs alone while the staff was supposed to be doing my …
This place has misleading information on their website. For someone who is desperately looking for assistance with an unruly dementia family member, this place does not service any dementia patients what do ever. This is the first thing you see upon the website
I ALMOST DIED BECAUSE OF THIS PLACE!! I came here due to spiritual psychosis and was greeted by a psych medium who works with numbers and time. They run some kind of demonic new age religious practice based off angels. Coincidentally …
Omg what was I Thinking coming here. I had a bad experience!!!! I’ll keep it short please seek outpatient help if your mental illness is mild. I fell in love with some of the staff but some of the staff talk to you any kind of way. I was …
i was in riverwoods for 8 days and 7 nights in May. those were the longest days of my entire life. when i got there i was put in a room for at least four hours , at which one point i rolled my sweatpants up and slept on them in the chair. i …
A family member of mine was 1013’d to Riverwood after Piedmont Hospital falsified documents that claimed my family member tried to commit suicide by overdosing. Once this person was in Riverwood, her condition worsened ten-fold. She was …
I was sent here a year and a half ago. I still deal with the trauma this place left me with. They do not care about your well being, they care about how much money they can make off of you. I watched the staff completely disregard a fellow …
Went here a year ago when I was 17 for 18 days Worst experience ever. Makes your mental health worse. The place is kept up but the staff is horrible. You have to lie and say you’re better to make any progress towards getting out. Not to …
I was discharged yesterday after being forced to stay for 7 days. I would not recommend this place for anybody whatsoever. I was told I only had to be kept for 72 hours and on my first day I read IN THEIR HANDBOOK, that you can request to …
My daughter was sent there last Sunday evening I was not called until the next morning to ask permission for regular medicine to be given. I did not receive a call with any update on my 14yo until ⁴ days had passed and I had called over 5 …
I just completed the outpatient today and it was life changing. My counselor, Ms. Michelle, was warm and non judgmental and related to everything I was going through. She gave me good coping skills to deal with my anxiety and anger. All of …
Personal experience. I was admitted into the hospital 10/16 & discharged 10/31. I do not recommend being in this particular mental health hospital after postpartum and bereavement combined. I was home-sick the entire time. I do believe …
I truly appreciate the staff at this facility. They are really caring and go out of their way to make sure patients get the proper care and treatment they need. They have great groups that promote wellness of the body and mind. This …