useless city, useless city board, the federal government gave nitro a sum of money to install sewer on dupont rd and surrounding areas, they still charge us a surcharge, and said it was only going to last a set amount of years. Well guess …
Completely inconvenient for the working person. The staff were rude, they provide no automated system, no way to pay online, and are only open from 8-4 on weekdays, no weekend hours. …
Online auto pay didn’t work, had water shut off thinking my water was getting paid – even two weeks prior to “delinquency date” according to the bill …
This place is a joke. They are completely unprofessional, rude and outright liars.
I just don’t understand why you have to go there to pay your bill?
Keep p all proof you have paid BECAUSE they are like to lie and say you have not paid bills for months
Horrible experience. Been told all sorts of different things and my time and others time has been very much wasted.
shut off out water for “non payment” made us set up a new account and now wont turn our water back on
useless city, useless city board, the federal government gave nitro a sum of money to install sewer on dupont rd and surrounding areas, they still charge us a surcharge, and said it was only going to last a set amount of years. Well guess …
Completely inconvenient for the working person. The staff were rude, they provide no automated system, no way to pay online, and are only open from 8-4 on weekdays, no weekend hours. …
Online auto pay didn’t work, had water shut off thinking my water was getting paid – even two weeks prior to “delinquency date” according to the bill …