UniWyo Federal Credit Union

Bank/credit union, UniWyo Credit Union

At UniWyo, we put people first – our members, our colleagues, everyone in our communities. In all we do – even the smallest interactions – we aim to better people’s lives.

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UniWyo Federal Credit Union Reviews ( 90 )

  1. The customer service is horrible. Every time I called and needed help or assistance I had to be on hold for 30 minutes on average and then the assistant on the phone could never help me out!

  2. We are happy we switched over to UniWyo, the staff are friendly and so helpful. I honestly can’t think of a negative. Very pleased with the service we receive!

  3. Nice facility but if you like to talk to someone face to face this is not the place for you. If you want to talk to a loan officer in the building you have to do it on the phone…crazy. All staff dresses in T-shirts do if you like professionalism you might keep looking

  4. One of the better banks in town for sure! Very great staff and they always get you in and out no problem! Highly recommend this bank over others for sure!

  5. Awful bank I will never recommend to anyone! The heavy set branch manager at the Laramie location is very rude and disrespectful. They are unwilling to hear you out instead just shut you down instantly. They are very controlling and …

  6. One of the best “Banks” I have worked with, the customer service is amazing, the tellers remember me, the managers have been so helpful as we have dealt with issue of previous banks, the website is a little clunky but provides all tools and info needed. We have been very happy customers and will continue to bank with them

  7. UniWyo is the worst. Nothing like putting your hard earned money in to your account just to have them take your EX husbands late truck payment out. Then because your upset about that and raise hell, they put a hold on your money so you …

  8. Literally the worst loan credit union I have ever had to deal with. I had a vehicle loan through this bank, the vehicle was stolen not only did they offer me no help with the loan payments they demeaned me through multiple conversation …

  9. I’m so overwhelmed and humbled the way everything fell into place today! This is such a huge blessing for myself and my children! I didn’t except to have a car today! The people at Laramie General Motors and Uniwyo truly listened to our …

  10. I have had two loans with uniwyo. When I tried to get payments switched around to a different day of the month it would take them 4 trys. And be ready to be put on hold when you call they are local banks but just as hard to get a hold of as …

  11. I have whole new respect for UniWyo. My father passed away and they actually laminated the obituary and sent me a condolence card! My wife and I are so grateful for their caring ways. This isn’t just a credit Union it’s a family! Thank you for the card.

  12. UniWyo definitely makes you feel like part of the family. Not only do they go above and beyond to give exceptional customer service, they also truly care about you as a person.

  13. Had an issue with my account being dormant and was charged a service fee. The very next day Emily the branch Manager personally called me and resolved the issue. This action on her part, made me feel that Uniwyo is committed to actually …

  14. I was convinced to give this bank a try. Honestly nothing ever went right with this bank. My pin that I set up never worked. Had constant issues with the app. Went to go close out my bank account because I’m moving away from Wyoming in …

  15. I can’t believe I didn’t find UniWyo Sooner!!! I went from financial institution to financial institution for years and nothing really fit what I thought was excellent customer service and people who care about me as a person and my finances! Finally I can say that I know no matter what UniWyo has my back and always will!!!

  16. Banking at UniWyo provides more than I could ever ask for. It’s about preparing members for financial wellness and having fun and growing, all the while. I’m 11 years in and looking forward to many more!

  17. UniWyo is awesome, I felt so welcomed the very first time I stepped through the doors and have continued to feel that way. The customer service is great and they always find a way to help out with whatever is going on.

  18. I appreciate the service provided by these folks. I’m honored to have been working here for over 5 years, but I’m also a member. When I needed help and my credit was recovering from a lot of difficulties, UniWyo took a chance on me and …

  19. We’ve had multiple Auto Loans through UniWyo and couldn’t be happier! I am realtor and send my clients to Josh when they need to work on their debt to income ratios (by refinancing out of their high interest loans and into one with UniWyo). This is a top notch Credit Union!

  20. I purchased my second vehicle through UniWyo. I generally use a dealership but this time was a private sale with financing. Josh did an AMAZING job from the first call to us driving away. He made sure everything was good to go from paying …

  21. UniWyo has the best products and services to meet their members’ financial needs and goals. Their staff will greet you with their friendly smiles, are very knowledgeable and always willing to help. UniWyo is simply the best!!

  22. UniWyo has been our Credit Union for 27 years. They have always treated us good, never had an issue with them, a friendly and knowledgeable staff. I would choose them every time..

  23. I have always enjoyed banking with UniWyo. I opened my account as a student at the University, but I will always have an account with UniWyo no matter where I go. Everyone is so helpful and they truly care about their members.

  24. The start of my experience was absolutely wonderful, but as time goes on and times go tougher, this financial institution crippled me as it got tougher, no sob story here. But where I’m attempting to pay off my lean, and the Primary on the …

  25. I ran into some bumps when refinancing my vehicle, but Amanda was extremely helpful in providing information on solving these issues and finalizing my payoff. After some poor customer service with a particular individual, Shelley was able …

  26. I had banked with Wells Fargo for 12 years. My family moved it’s financed to UniWyo a few months ago and the differences are amazing. We can’t say enough about how much we love UniWyo and it’s staff. No waiting in long lines and the tellers …

  27. UniWyo is a.mazing. Aside from the broad range of products and services, the staff here are the BEST! I’m greeted with a smile every time I make a transaction. The loan process is efficient and the Loan Pros truly care about my goals. …

  28. Ever since I became a member of UniWyo I have always been impressed by the friendly faces of the amazing people who work there. Not only do they have the best rates and products, but I just feel like people truly care about helping you do …

  29. This bank provides the best customer service of any bank I have ever dealt with hands down! They have consistently handled every issue I’ve had in a timely manner with perfect professionalism.

  30. Just moved to the area and got a used Jeep from the Toyota lot and UniWyo picked up our note, great rate. My wife and I are super happy, we worked with Tayler who made the whole super easy, super helpful and saved us money offering to …

  31. UniWyo is a great place to work and do business with. I was a member before I worked here and I was always extremely happy with the service and how attentive people were to the members. I was always recommending it when people were looking for a new bank.

  32. I loved my experience at UniWyo – the entire staff from branch manager to the loan officer and member experience officer were extremely helpful. I felt like the staff genuinely cared about my needs and preferences. The loan application …

  33. I joined UniWyo 36 years ago while in college. UniWyo has been there for my family ever since! I met my wife when she was working at UniWyo, and now I have a career at UniWyo. Great institution to be a member and an employee.

  34. So apparently the atm only works during business hours? Kind of a joke. Not everyone is tied to 9 to 5 schedules(graveyard shift workers unite). Also their system cant process postal money orders. I get that the writing is faint, but this …

  35. UniWyo FCU is the best credit union out there. They have great products and amazing service! From kids accounts to amazing local-picture debit cards, they have it all! 🤠 …

  36. Pretty pleased with the service I receive here. Staff is helpful, what they don’t readily know, they find out. They have kept every commitment they have made and are simply pleasant to work with. Anyone still doing business with the …

  37. UniWyo is the best financial institution around with top notch community involvement. Josh R recently did a loan for my son to purchase a car it was fast and easy and got the funds the same day! Thanks for the great service!!

  38. UniWyo is amazing! From Loan officers, to the tellers, to the online support. Always willing to help and find a solution to meet your goals. If they cant get you there in that moment there honest and to the point on what you need to do …

  39. I have had so many amazing experiences with the customer service here even when I make a mistake they go out of their way to help me and alleviate the stress that banking can often cause. I love this bank and all of their employees are amazing.

  40. Unwilling to work with me despite multiple attempts. Did not credit my account for two payments which called for default. AVOID this so called credit union. They are not consumer oriented and unprofessional. Contact the BBB for further horror stories about them.

  41. UniWyo is an amazing place! Its full of friendly, helpful staff who never hesitate to go above and beyond. I couldn’t give this place a higher recommendation!

  42. UniWyo is an amazing credit union with amazing people! I highly recommend checking them out for all your financial needs. They are Wyoming based and give back to their communities in a big way!

  43. I have banked here for years and recently it has gone extremely downhill. The lack of honesty and integrity of the staff is more than enough reason to want to move banks. I don’t want to have money in a place where I can’t trust them. …

  44. UniWyo is my #1 choice for a financial institution! The people that work there are kind, friendly, and knowledgeable, with the drive to give you products that actually improve your banking experience!! Thank you for fixing me up with a great CD rate and a fantastic mobile app!

  45. I have a lovely experience every. single. time. I go to UniWyo…and I am not even a member! (not YET!…they are offering $100 to join this month!)
    I am a member of a credit union out of state and UniWyo does “shared banking” …

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