GMFCU’s year-round community service project, The Butterfly Project, is run by a group of employees who are dedicated to giving back to their … See more
Very poor service
Personnel talk over you , bullied attitude
Online services are just pitiful, it shows one thing but does another, and please don’t think you’re going to enjoy banking here!
I’ve literally been calling this place for 2 months straight about a refund on my car insurance. They’ve not returned my phone calls after multiple messages. They’ve given me the run around since day one! They have no problems taking my …
This credit union definitely lacks professional delivery of services. The online system is unavailable many times; and, member service representatives seem (at times) confused by basic questions.
This place is a joke.. not only have I never in my life heard of a car being repoed after missing one payment mind you ONE payment, never missing one before.. that’s exactly what this place did. You’re not allowed to go through tough times …
I had an auto loan through Gateway Metro. On 3 separate occasions they put forced insurance on my account, which adds $2000 onto my principal balance. Each time, I provided proof of insurance, but was charged anyway. After the third time …
Haven’t been able to use the app or login to my online account for 3 days. This place has no accountability for messing with your acct access.
The manager responded with instructions on how it’s supposed to work but it’s …
I have tried to deposit money into the downtown ATM for over 2 weeks. I even called today only to be lied to that the ATM was receiving deposits. I got down there and surprise, surprise, surprise- NOT WORKING! I will be opening up another account at another bank in downtown- OVERIT.COM
My wife and I have been members of Gateway Metro Federal Credit Union for over 30 years. During this time we have always been treated respectfully as valued customers! We can not speak highly enough about about them and especially the …
Tried logging into my online banking and it states that there has been a system change. I called the number provided and was sent to a prompt, afterwards I was suppose to be transferred to the next available representative. I’ve been …
I have absolutely never in my lifetime had such great experiences at a bank or credit union as I have had over the last few years with Gateway Metro Federal Credit Union! They have always been friendly, willing to help and knowledgeable. …
In a world with many banks, there is no reason to use this one. The online service lags far behind any other bank. Further, I have never experienced a bank that was as slow as this one in depositing money, running charges, or posting …
Shelly is great!!!
Shelly is the BEST
Excellent service. Good rates.
Very friendly and helpful service.
Been with them since they open the doors.
customer facility isnt located on the corner. its one building north on the same block.
Very caring and thoughtful people who work in the branches. Good home town bank!
I love them! I’ve been banking with Gateway since they open!!
Very poor service
Personnel talk over you , bullied attitude
Online services are just pitiful, it shows one thing but does another, and please don’t think you’re going to enjoy banking here!
Don’t like atm that’s around the corner. I feel it’s not safe, they need some type of drive thru for there customers!!
I’ve literally been calling this place for 2 months straight about a refund on my car insurance. They’ve not returned my phone calls after multiple messages. They’ve given me the run around since day one! They have no problems taking my …
This credit union definitely lacks professional delivery of services. The online system is unavailable many times; and, member service representatives seem (at times) confused by basic questions.
This place is a joke.. not only have I never in my life heard of a car being repoed after missing one payment mind you ONE payment, never missing one before.. that’s exactly what this place did. You’re not allowed to go through tough times …
I had an auto loan through Gateway Metro. On 3 separate occasions they put forced insurance on my account, which adds $2000 onto my principal balance. Each time, I provided proof of insurance, but was charged anyway. After the third time …
Haven’t been able to use the app or login to my online account for 3 days. This place has no accountability for messing with your acct access.
The manager responded with instructions on how it’s supposed to work but it’s …
I have tried to deposit money into the downtown ATM for over 2 weeks. I even called today only to be lied to that the ATM was receiving deposits. I got down there and surprise, surprise, surprise- NOT WORKING! I will be opening up another account at another bank in downtown- OVERIT.COM
My wife and I have been members of Gateway Metro Federal Credit Union for over 30 years. During this time we have always been treated respectfully as valued customers! We can not speak highly enough about about them and especially the …
Tried logging into my online banking and it states that there has been a system change. I called the number provided and was sent to a prompt, afterwards I was suppose to be transferred to the next available representative. I’ve been …
I have absolutely never in my lifetime had such great experiences at a bank or credit union as I have had over the last few years with Gateway Metro Federal Credit Union! They have always been friendly, willing to help and knowledgeable. …
In a world with many banks, there is no reason to use this one. The online service lags far behind any other bank. Further, I have never experienced a bank that was as slow as this one in depositing money, running charges, or posting …