Generations is a community-based financial services organization that has partnered with businesses and residents in New York since our founding in 1870. Generations is dedicated to providing banking, insurance, and investment services to all of our retail locations. Our offices feature innovative and new technologies, as well as, a creative and modern design while maintaining a small-town atmosphere.
| Monday 9AM–4PM Tuesday 9AM–4PM Wednesday 9AM–4PM Thursday 9AM–4PM Friday 9AM–4PM Saturday 9AM–12PM Sunday Closed |
20 E Bayard St, Seneca Falls, NY 13148
Great working with this organization
Beautiful place to visit
People are nice, but mobile banking is unhelpful and annoying.
Phone. Hideously bad phone customer service. Like they are answering a phone in a bar, vice professional bank setting. Loud and multiple overlapping voices mean your transaction is unintelligible. I don’t know how their brick and …
Their teller tried to verify my check and called the call center twice. Then said they couldnt verify my check. So I went to another bank to cash it. The next bank called the call center to verify it and the call center said that …
I’d give this zero stars actually. Their online banking is a mess first off. You don’t get to view your transactions like any other bank account. You have to specifically look into your bank records. Then there’s the fact that when I set up …
Service head and shoulders above ALL other banks.
Great Bank. Local personal service. Online banking is OK. Better than large impersonal banks where you are just a number. If you are honest with them, they are honest with and help you. Rates a little higher than credit unions, but on par with local regional banks. Good bank
Good customer service, wide variety of products at fair rates. Less / lower fees than the big banks. Locally headquartered and easier to reach the person you need. Have had 99% of my banking here for years and problems are rare. When there has been one it is easily and quickly resolved.
Great bank from what I can tell. Very kind people there. Menzo, the President, is a good ole Marine like myself. SF (nice bell plaza too!) 😎 …