THEY NEED TO GET BOUGHT OUT BY ENTERGY! THEY’RE HORRIBLE. THEY DON’T ACCEPT CARDS & CHARGE OUT OF THE WORLD FOR DEPOSITS BECAUSE THEY KNOW YOU HAVE NO CHOICE BUT TO PAY IT
I live on bud Hilbun rd in Baskin Louisiana and the neighbors across the street have power and yet my whole side of the street is still without power can you please come help us out? Thank you guys I really appreciate it!!
Absolutely horrible service. Every time it rains, the power goes out, and they turn both after hours cell phones off. I wish they would go bankrupt, so I could use Entergy for my power company
If your trying to pay auto pay you can just give up and people on phone cant help what if you cant make that 30 minute drive because gas is so high right now I’m so fed up right now
Had a problem with lights blinking in the house. Service guys came out and did more than what was expected. They weren’t going to leave until they found the problem. I have had to call a couple of times for minor things, but they always get it fixed. VERY pleased with my electric service provider! Thanks again!!
Absolutely horrible customer service, Very rude new hires at front desk, The older ladies were Great. Every time the wind blows the power goes out both summer and winter.. They shut off Emergency numbers after hours and Good luck having …
So disappointed in Northeast power and light Co. For not being a liable company. I was raised to take responsibility for whatever is your fault, this Co.had a power surge failure, that power failure blew my 60″ LG television out. Of course …
I have been calling the Winnsboro office all day & it said to call during normal hours (which today is Monday) & then it gives the outage number & I called it all day also but her voicemail has been full all day – probably because the …
Never been late on my bill. I had it in the mail. They cut my power off. I called and asked if I could have an extension. The lady on the phone was nice. She checked with her supervisor. Her supervisor did give me an extension but she said …
I have done business with NELPCO for the past 15 years. When there is an outage, which doesn’t happen often….it is taken care of as soon as humanly possible. I have never encountered a single rude employee, and find the staff to be very …
Absolutely horrible, the lady’s at the office are really very nice people, but the company itself is sorry as hell, they have hiked their prices way past entergy, since July of 2022, my family and I are looke to sell our house for one …
NE CO-OP has always been very good at getting our power back on. No complaints at all. With a husband on oxygen machines they always let me know if it was going to be off and would get back on as soon as possible. Thank you CO-OP and bless all your workers.🙏🙏 …
its 18 degrees and power has been off over an hour
I wish they would give progress updates. A little hope would be such a relief right now.
The only good thing about this company are the people that answer the phone. Day 8 no power, hire more people.
They are always cutting your light off seems like every month for some test are work to be done it’s to hot for all that ..
The slightest breeze seems to knock out power for the whole area. Restoral time is abysmal. Get your act NELPCO.
THEY NEED TO GET BOUGHT OUT BY ENTERGY! THEY’RE HORRIBLE. THEY DON’T ACCEPT CARDS & CHARGE OUT OF THE WORLD FOR DEPOSITS BECAUSE THEY KNOW YOU HAVE NO CHOICE BUT TO PAY IT
Horrible service. Power is unreliable and crews don’t work when the weather is bad. I wish they would go bankrupt so Entergy could take over
I live on bud Hilbun rd in Baskin Louisiana and the neighbors across the street have power and yet my whole side of the street is still without power can you please come help us out? Thank you guys I really appreciate it!!
Absolutely horrible service. Every time it rains, the power goes out, and they turn both after hours cell phones off. I wish they would go bankrupt, so I could use Entergy for my power company
If your trying to pay auto pay you can just give up and people on phone cant help what if you cant make that 30 minute drive because gas is so high right now I’m so fed up right now
Had a problem with lights blinking in the house. Service guys came out and did more than what was expected. They weren’t going to leave until they found the problem. I have had to call a couple of times for minor things, but they always get it fixed. VERY pleased with my electric service provider! Thanks again!!
Absolutely horrible customer service, Very rude new hires at front desk, The older ladies were Great. Every time the wind blows the power goes out both summer and winter.. They shut off Emergency numbers after hours and Good luck having …
So disappointed in Northeast power and light Co. For not being a liable company. I was raised to take responsibility for whatever is your fault, this Co.had a power surge failure, that power failure blew my 60″ LG television out. Of course …
I have been calling the Winnsboro office all day & it said to call during normal hours (which today is Monday) & then it gives the outage number & I called it all day also but her voicemail has been full all day – probably because the …
Never been late on my bill. I had it in the mail. They cut my power off. I called and asked if I could have an extension. The lady on the phone was nice. She checked with her supervisor. Her supervisor did give me an extension but she said …
I have done business with NELPCO for the past 15 years. When there is an outage, which doesn’t happen often….it is taken care of as soon as humanly possible. I have never encountered a single rude employee, and find the staff to be very …
Absolutely horrible, the lady’s at the office are really very nice people, but the company itself is sorry as hell, they have hiked their prices way past entergy, since July of 2022, my family and I are looke to sell our house for one …
NE CO-OP has always been very good at getting our power back on. No complaints at all. With a husband on oxygen machines they always let me know if it was going to be off and would get back on as soon as possible. Thank you CO-OP and bless all your workers.🙏🙏 …