SouthStar Urgent Care is known primarily for its nationally recognized, award-winning customer service. SouthStar Urgent Care is committed to providing a unique experience to both patients and team members. We achieve this through compassionate care, an energizing team culture, and a sincere passion for changing the way health care is delivered, one community at a time. We have a network of over 30 clinics throughout the state of Louisiana. Available clinic services range from treating allergies to onsite X-rays, flu symptoms to stitches, occupational medicine, or simply a general sports physical for school. Our clinics are open seven days a week and welcome all ages for treatment.
| Thursday | 8AM to 8PM |
| Friday | 8AM to 8PM |
| Saturday | 9AM to 5PM |
| Sunday | 9AM to 5PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
863 Tunica Dr E, Marksville, LA 71351
The clinic staff was friendly and prompt in meeting my needs.
I had the most pleasant visit, everyone was so polite and helpful, the doctor was very knowledgeable and was very helpful, would recommend this place to everyone.
They are always so very nice at the SouthStar Urgent Care in Marksville. And every thing is so very clean when I go. Thanks to all the Staff! S.M.
They were so nice to me .I would recommend anyone to go their.The wait time was not long.Found out I had COVID.
Great friendly staff!!!!!!
Good
This place sucks. Every time I have gone there .
Staff is very nice
Very fast and overly helpful . 10 out of 10
Professional and courteous. Top notch!!!!
Wonderful nurses. Terrible Nurse Practitioner
Very fast and very nice staff
Very friendly staff
Awesome staff.
Working in the area and what an interesting spot. Great location. Returning soon.
Everyone was very friendly. Highly recommend them !
Your staff was very helpful and professional. Thanks
So happy to have the place near us in the parish.
Fast answers, great outcome, very helpful,knowledgeable.
Very good staff 👍. They very polite. The make u feel at home . …
Very friendly and helpful staff, Very clean and nice facility .
Love this place. 1000%
It’s was amazing stuff and dr
All staff were very professional and caring, the PA was informative and caring. Thanks!!!
My provider and there staff was excellent I plan on going there for me and my kids for further medical needs if I could rate them a 10 +++++ i would but only could go up to 5
Great service in a timely matter !!
I just left urgent care the staff and the doctors were excellent they treated me with respect and took care of everything that needed to be done I highly recommend this place
Everyone was amazing from the front desk till I walked out the door…I will be back when my family needs care. Toni Wallace Pineville
We walked in at 5:45pm and was told they stopped taking patients for the day. They are open until 8pm.
Friendly staff, quick service, very clean facility, and open on Sundays… AWSOME!
Very good care.
The service and care was excellent!!
Everything good.
We’ll cared for as usual.
Thanks
All of the staff is wonderful, but Candice is the absolute best! She has the sweetest attitude and is so compassionate!
The dr was very nice and respectful. He even held the door open for me on my way out. It was also very clean.
The nurse practitioner sternly fussed at my wife and little girl for checking in to see if she was sick and kept the room at 72 degrees (prompts bacteria) and gave her no medical advice and quickly discharge her.and got paid for it.date was April 1st 12:05.
Friendly staff and always in and out fast which I like!
Staff was very nice and pleasant
The staffing is very friendly and the place is very clean. I like the place and would recommend you all to friends and family
Poor follow-up. Sinus infection. Not my first rodeo. When you tell them what antibiotic has worked well in the past, and they choose to prescribe something else. Then you call them 6 days later and tell them you have had no relief and …
Very quick, very clean, and very friendly!!!!
Extremely slow. I was in severe pain and they said they could not prescribe any narcotic medications. I know that is a lie!!!!! I will NEVER RETURN HERE!!!! I rate a negative 5. They DO NOT ANSWER THEIR PHONE!!!
I recommend this place 👌. The provider was very helpful. …
Thanks for being friendly , timely and courteous , the Nurse & PA were amazing, my waiting time was swift and sent me on my way to recovery…💯 …
I visited this clinic 3 times within the last 6 weeks to be tested for COVID, all negative results by the way. My 2nd visit a guy named Eric did my test and the last time it was a girl with freckles. Well, Mr Eric is the BOMB with those …
Called to ask about covid testing. Receptionist cut me off to tell me I didn’t need an appointment and turn around time on results are 20 mins, but it was – basically – its first come first serve and they arent doing anymore testing for …
Great services. Very quick!
The medical team here, at South Star- are really very nice to me as well as to all that I know that go! All great experiences so far!!!
Accurate in diagnosis very kind staff, no long waiting period, very respectful, can’t say enough good things about them.
Went to this facility on March 09,2020 and went prior to that before. First trip was very pleased with the complete staff. Went in March and won’t ever go back. Np Marjorie Shanks is worthless and so rude. They put me in a room waiting a hour and they were not at all busy. She did nothing for me after waiting all that time.
They are very friendly. Work real fast.. Thanks everyone job well done…
I have visited this facility twice and so far I have gotten excellent service all the staff was very polite and friendly
Here to get a covid test done. I called prior to coming any was on hold for 20 minutes. We got here and have been sitting for 30 minutes in the waiting room with unmasked people while my son is coughing. We asked if we could wait in the …
Love this place. Everyone is so nice and helpful. I uselly only go when my kids and I are all sick at the same time. We can all be seen by one Doctor or N.P. at the same time. Instead of having to go to two different offices.
I was very pleased, I was seen immediately and my problems were addressed. Staff was very understanding, gentle and pleasant
I can’t say enough good things about the staff. It was my first time using them. I had a freak accident on a Friday evening. I stubbed my toe and the toe nail was completely ripped off but still connected at the cuticle. They were all very …
As a first time patient, I was very satisfied, the staff was awesome they were friendly and fast, the office was very neat, and even though I was in pain, they made sure I got a smile in, I would definitely recommend my family and friends …
It was my first time there and I was impressed. I was a walk in and there wasn’t too long a wait. Staff was caring and very helpful
Very nice and yall listen to your patients to determine the right treatment
Staff was nice and friendly however they were very slow no other patients at clinic when I arrived with my sick 😷 child however it still took an hour to be seen while staff just sat around at desk doing nothing …
I give it a 5 gold star,Excellent fast service.
I was very pleased with the care I received. The entire staff was very nice and welcoming.
Came to urgent care to be seen for covid. They dont triage patients to see the sicker patients first. There is no online check-in so even though i had been waiting since 830 i was the last to be able to sign in due to everyone cutting in …
It was ok still have chest congestion and a little cough
This was my first visit. Professional from check in until check out. Facility was clean. The personnel were kind and caring. I would recommend this place 100%
They were all very nice. It was a fairly quick visit. It took me longer to fill out the paperwork. Lol
Never before have I been to a doctor that I felt was actually concerned for me. The nurses were extremely nice and very well informed, as well as the doctor. They have the most comfortable waiting room I’ve ever seen, they offered me …
Staff was Very friendly and accommodating. PA was thorough and caring. Nice to have great care close to home.
Came for Covid-19 test for my fiance and he only had to wait like 30mins which wasn’t bad because the waiting room was full of people. They allowed him to sit in the car while waiting and called his cell phone when they were ready to call …
These employees work hard, and are awesome in what they do…very kind!!
I went into the urgent care very dehydrated from having a virus. The staff was awesome. Started me on iv fluids and I was in and out within 3 hours. The dr and nurses were quick and decisive. I feel like this type of medical treatment is important for our community. Thank you for taking such good care of me.
This company is amazing and fast and very nice the staff are great and caring and helpful
Awesome and generous staff. I received a very prompt visit time and was treated like family. I strongly recommend this facility and it’s staff.
The first few times I had a great experience. I checked in on line for the wait to be 2 hours. When I got the message to come to the office I called to say I was on the way. The line was busy the entire time. Once I arrived (with my …
Awesome experience they answered all of my questions I left feeling very satisfied
Every one was so nice as soon as I walked in the receptionist greeted me and made me feel at home, she ask if I needed something to drink. I was like wow this is the best treatment at a doctor’s office I ever had..I consider them family now …
The staff are very attentive and caring. Best place to go for non-emergency needs. Love the nurse practitioner and the nurses.
Great team, fast and efficient, and they take notice to what’s actually going on . Best urgent care yet !
Went in feeling very sick. I was seen quickly. In and out in 30 minutes.
Macie is always really nice…and patient. Lanie has always treated every patient with the most respect, no matter what we’re all in here for. Lanie builds rapport with everyone. Makes us feel like we mean something. Thanks Lanie and Macie. …
The day and age we are in, busy like we all are, positive reviews do not always make the cut. I do have to give an enormous thank you to the staff at the Marksville, La location with an extra special thanks to Alex Lloyd, PA. It’s so hard …
Thank you for being open on Sunday. I have a bad UTI and needed antibiotics to help fight it. We had to wait 3 hours but we were safe and warm in the waiting area. Much appreciated.
Staff was extremely friendly and welcoming! We were quick to be seen and accurately diagnosed. Baby was prescribed antibiotics and she’s already feeling much better! We are very thankful for SouthStar for helping to make our 4th of July weekend enjoyable!
They are so kind and friendly, always have a great experience when I see them.
All the staff were very professional and extremely helpful and kind! I did not wait long at all to be taken care.
Highly recommend the facility. Employees extremely professional and courteous!!!
Everyone was so nice and caring. I would definitely recommend you guys to family and friends. Wait time wasn’t long at all. You guys rock.
Southstar urgent care is the place to go if you are feeling sick.They are very professional and treat you like you are part of their family.Love you guys and gals.
Every one was awesome. From the time I came in to the time I left. Great care. I’m from out of town. They helped me like I lived here in Marksville.
Efficient, took care of my illness. Grateful I didn’t have to go to the ER.
Every time I’ve gone there, whether it was for myself or other family member, the experience is always nice & pleasant. Service rendered is fast! They get you in & out.😊The staff is friendly & caring. If I could rate you 100, it would be 1,000,000!!😊 …
I’ve been there several times, and never had a bad experience. Thank you…
Great staff! Everyone is so friendly and caring to the patients.
Excellent care! The medicine prescribed to me relieved my symptoms. Thank you!!
They were very fast and gave great advice when my PC doctor couldn’t see me before the weekend. Much appreciated.
I went to SouthStar on a Saturday morning. I was immediaty received and paperwork was completed. After a short wait Iwas taken to the examination room. When the Doctor greeted me. His demeanor was friendly and acted as if I was the only …
They run a tea good show!! Nice, professional, quick, and explain everything so well!
Place is fast and awesome. The workers there are very sweet and caring. Thanks Mrs. Casey, you’re the best!
Absolutely 💯 a great place, a little long on the wait to be seen but very good place , every one was helpful. …
The staff was so kind. I think this was my best urgent care experience yet. The doctor was quick and knowledgeable. Thank y’all for your help.
I wanted to edit my review:
After posting I got a call from the district manager of SouthStar. We had a really good long talk and they promised me this was a one time occurrence that will …
This is the second time I’ve gone to SouthStar and received no treatment. The first time I went I had something stuck in my throat and I couldn’t swallow. I asked at the front desk if they could do something for me before I paid any money. …
Everyone was so helpful and kind. I was in and out in 30 minutes which was wonderful. I would suggest SouthStar Urgent Care to everyone!!!
I didn’t have to wait long at all. Leonora at the front desk was very nice and Casey the nurse made sure that I was comfortable and not hurting. I’d definitely go back
love the paintings in the rooms! it’s makes the experience more fun. especially for younger ones!
One word: Coffee! What doctor’s office do you know that has coffee for their patients? It was a perfectly pleasant experience for my first time being there. The seating is cozy, the staff is friendly, the wait was appropriate, and the provider was competent. 10/10 do recommend!
My visit to South Star was quick, easy and very helpful. The nurses and PA were kind and considerate. I felt better by that afternoon. I’m so glad I went there and will recommend it to all my family and friends.
My experience at this place was great. They were very professional. Thanks for your services because my primary care doctor wasn’t available.
Great staff..all except the fact I went in with my 5 month old ..so sick and they tested him and told him he tested negative for everything so that night my little boy was still hurting so I took him to the emergency room and they told me …
Staff was very friendly and very efficient..Dr prescribed medication and it’s working.. feeling much better today.. Thank y’all so much!
They were kind enough for me to register and come back when the office was not so full. It was a quick visit and the staff are professional and caring.
Great help! Mr. Johnathan, interacts with your kids. Just awesome! Great service! Everyone were professional and polite! Wonderful service!
We always have a good experience. We are seen in a timely manner. Everyone is friendly and professional. I would recommend this Urgent Care.
It was a long wait but understandably so. There were many patients. They were very courteous and understanding and helped me the best way they could. Thank you very much.
I was in a great deal of pain when I arrived. Was seen right away. Doctor removed a large piece of wood from under my thumbnail. The staff was amazing!
There was a little wait but the nurses and nurse practitioner was very helpful and respectful.
Very pleased with this service. I will use this service again.
I went into the examination room immediately after I completed the paperwork. …
Awesome staff and great results. They were pretty fast to for the amount of people that were there on a Saturday morning. Extremely Clean and organized. They all work together, you can see that to get you in and out as quickly as possible …
Excellent care. Did online registration and appointment. Only had to wait about 15 minutes. Online appointment is the way to go!
It wasn’t that bad waiting. I did like the doctor and nurse. They were thoroughly clear and I understand the plan of treatment and they were understanding and patience.
I made an apt online thinning it would be quicker. It put me 6th in line which was a 3 hr wait time. I showed up at 1 as they told me and told them to call me when they were READY for my daughter. Got a room and waited over 30 mins then I …
The staff was great and my visit was very pleasurable. Hardly any wait time and the medical staff was complete and knowledgeable.
I went there when it was my turn , because I registered on line and was in line . When I got there there was 4 people in waiting room . They called all 4 before me so I waited 49 minutes before the me to the back. They took X-rays and …
Went in for illness and was given a prescription for cough medicine that did not include the DEA number. Therefore the pharmacy could not fill the prescription unless I went back to the clinic and got a new prescription with the DEA number printed on it. Very unprofessional and highly disappointed with South Star quality as of late.
The staff was very friendly. The visit was also quick and easy. I would highly recommend southside, urgent care in Marksville. Definitely will be going back next time we need.
This was my first time goin the lady at the front desk was very polite both staff and Dr were nice .I was told the wait time was goin to be 1-1/2 to 2 hours but I was out of there from start to finish within the hour , they move as quickly as they can while providing excellent service to patients. Thank you SouthStar Urgent Care .
They made me wait 3.5 hrs to be seen. They misdiagnosed me. They told me I had Covid. Instead of treating my symptoms they told me ”take over the counter meds whatever makes you feel better”. The NP came back in my room and asked if I …
Very clean, welcoming facility. Staff was professional and very friendly. Made me feel like they truly cared about me and my needs. The medical team was very patient, and compassionate. They took the time to explain things to me without …
When it first open it was a great place now all you get is Horrible service! Had to wait over 2 hours with hardly anyone in there. The N.P. is very rude. I visited a few months ago and he was rude I figured he was just having a bad day. …
They were absolutely the best customer service attendants ever. From the front desk to the triage to the doctor. They got my husband back feeling good so fast. Very thorough health care providers. Treated us like family. We told them we …
It didn’t take long before I was in exam room. Nurse was polite and courteous while taking vitals. Nurse practitioner was thorough and discussed treatment with me. We agreed on plan of action that I was comfortable with. He was very …
I brought my son here & everyone was amazing!! The sign in desk lady, was very sweet! The doctor was AMAZING with my son! She made him feel comfortable & made him laugh! They even gave him a juice & toy at the end of his visit! It only took …
The minute you walk in you are greeted nicely. The waiting room is always very clean and peaceful. The atmosphere there is good also. I always have been taken care of by nice nurses, especially Tara, and Marksville location.. and every …
This was an excellent experience. The wait time was quite long, but that’s always the case no matter where you go. And it was worth the wait to deal with the lovely staff. I just moved to the area and it’s always kind of nerve racking to go …