Our goal is to provide quality, cost-effective medical care on a moments notice. Our first priority is caring for our patients with a continued tradition of … See more
Terrible place my husband went in and the ladies at the front desk were very unprofessional and rude. The manager refused to relay the message to the Doctors. I will be messaging them on LinkedIn to let them know.
Friendly staff with efficient providers! Absolutely love coming here and getting taken good care of. Always a joyful visit from check in to check out, even when I’m under the weather!
I HAVE BEEN HERE A FEW TIMES. DR. STEVE IS AN AWESOME DR AND CARES. THE STAFF ARE FRIENDLY . YES MAY HAVE TO WAIT BUT IS ON ANS OFF. BEEN IN AND OUT A FEW TIMES. I LIVE IN PALM BAY BUT STILL TRAVEL TO GO TO DR. STEVE IF NEED CARE . WOULD DEFINATELY RECOMEND DR.STEVE.
Quick service and very friendly staff. Even on a Sunday morning, there was a line of people. But they moved everyone through quickly. The PA was very kind and thorough.
I have used this facility several times now and have had good experiences each time. The only thing that I can complain about is the wait time. It is usually a 1.5-2 hours to get in and out of there. The last time I was there, I was in and out in an hour.
People who go this urgent care are taking chance!!! The worst one I have used，I am a FIT student, school send me here, both ladies in the front desk are so rude, they treat people, and totally not care the people, they are so careless
I honestly believe the Doctors here are amongst some of the best i have seen, i have been here 4 times in 3 years and been attended by 4 different physicians, i didn”t care much for the second one but bedside manner aside he was bang on …
The ladys in the front are amzing they are so sweet but however once whenever I got brought back my whole first experience change I was there to get a TB and a physical done I went to the bathroom I did my urine sample unfortunately it was …
The wait times were not too bad. You can book an appointment on their website. Staff and doctor were patient. Not too much more you could ask for during a difficult time dealing with the flu.
Was sent there by my Employers Work Comp Administrator, 4 visits never saw a doctor only a P.A. Requested medical records they sent someone else’s records to me with their personal information. Direct violation of HIPPA
Worse experience. Sat for almost 2 hours and left. They put my daughter in a room for over an hour and half. They forgot about her! Will never go to this establishment again. Rude nurses and uncaring!
Have been going to Premier Urgent Care for last 5 years…doctors really listen- don’t just brush you off, they knew my pain was real, referred me to OB/GYN who removed giant cyst from my uterus!
Don’t go here for any but the simplest maladies. I went in on a weekend with an injured shoulder. They said I needed a referral and would have a call back in 2-3 days. It’s now Friday. They’ve all gone home and I can’t talk to the right person until Monday.
I don’t understand the negative reviews. I have as well as my children have been going here for at least 8 years. I have always had great service. Im almost always in an out. I highly recommend them.
Needed a prescription directly called in (non narcotic) before my flight. The lady that assisted me “Bree” was completely rude and advised she could not do it because i took The “hard copy”. I guess I’ll enjoy my 2nd degree burns my whole trip. Thank you!
Kenneth Rice was very professional and explained everything that was going on with my sons ear infection. I made an appointment online and we were in and out in no time.
I have been here many times for my son and myself and the staff are great and helpful. Sometimes the wait has been long but I would expect that at a walk-in location and I usually end up waiting just as long at my regular doctor …
When attempting to pay a balance I was told by the front desk that they could not accept payment as they were busy. Their billing department is only available between 8 and 5, the hours that I work, and there is no online billing center. So I left a message. We’ll see.
In the last two Months I had to visit three times, each time was greeted with friendly staff, but there is one staff member and I know they know who she is, not friendly, but enough on her, the doctors were great, love this practice.
Had a UTI. Doctor gave me med to take twice a day (manufacturer recommends 4 times) for 5 days (manufacturer recommends 7-10 days) When my UTI came back they would not call in something else or even see me again unless I paid full amount again. Will never go back.
My Wife went to this “Urgent Care” Facility because we couldn’t get in to see a PCP right away as all the PCP’s in the area are booked 3-6 Months in advance. She was having dizziness and fainting and needed to see some one – she had been to …
Got the rapid result covid test and have to fill out paperwork with no pen was told to walk over and ask for a pen, did so just to be shouted at by a nurse lady “no! No! This is covid testing!” Really you don’t say? I just got tested I had …
My husband was injured during a training exercise last week. He was brought here for evaluation and treatment. He was seen by a PA, given a splint and told he needed and MRI. He was told to take over the counter pain medication. By the …
My sister was turned away after a serious facial laceration due to a fall at work. Blood was running down her face and they stated they could only treat her with a worker’s compensation claim. She is a cancer patient and you turned her …
I would definitely give this place 5 stars if they had better nurse/techs. They aren’t caring at all and rude. With that being said the front desk and the doctors are amazing! The doctors aren’t after your money they are there to help you get better. Explain everything to you and answer any questions.
I left this practice after waiting (2) hours, and never seeing the doctor! The excuse was ‘The doctor likes to spend quality time with each patient’. This is the case each time I schedule an appointment… Which is BS, because a (2) hour …
Doctors are concerned for your needs. Staff is friendly and willing to giving help & information . I was checked in, waited for about 5 to 7 minutes. Was roomed and vitals taken, waited another 5 to 7 minutes till Doctor seen me. Was evaluated and problem taken care of.
Avoid this place! The ladies at the front desk are an absolute joke. So incredibly rude and slow. I had to have paperwork filled out for a leave at work and it took them over two weeks. Also, they leave medical information of patients wide …
I went to this facility on 03/23/2018 and saw Megan Maynard, PA. She was great! She made me feel quite comfortable during an uncomfortable and painful time. She listened, gave me options for my treatment and allowed me to decide where to start after sharing her professional insight.
On Feb 13th I went to this Urgent Care unit to get treated for a sinus infection. During this routine office visit he doctor prescribed a couple pills and gave me a shot to accelerate the medicine into my system. The total bill was $366.00. …
NEVER. Go here. By far the WORST medical office that you could ask for. So terrible you will walk out before even seeing the doctor. When going here you have to keep in mind that NOTHING you tell the nurse or who ever sees you before the …
I have to say this office took care of me like I was family. They went to blows for me with the pharmacy down the street because they would not honor the generic version of my prescription. They not only called it into a different place so …
Horrible place avoid at all costs. Visited here in September for an emergency and the visit itself went great albeit the wait was long considering I was the only person in the waiting room. It’s now March and I’m receiving a follow up bill …
Absolutely the WORST urgent care in brevard. Couldn’t help me with anything. The woman who answered the phone, Nicole, was very rude and super unsympathetic. Not everything nowadays is about COVID!!! My boyfriend thought to have sun …
THE BEST URGENT CARE IVE BEEN TO IN BREVARD!!! it’s very close to my house and i get 5-6 sinus infections and UTIs a year. every time i go here it’s usually very quick, and I usually get Dr. Joyner and he is THE BEST DOCTOR THERE. i wish he …
Went in with a broken ankle and wrist from a fall. The PA left the building before I did and prescribed a medicine that doesn’t work for me, if she had stuck around i would have been able to tell her that. But that isn’t even the worst part …
I recently had gone into this office after having a pretty bad panic attack. It was the first time I had a panic attack and I did not know why I was having chest pain. I get seen by an aide and she gives me an EKG. While she was getting me …
DO NOT GO TO THIS PLACE, THEY DO NOT CARE ABOUT THE PATIENTS.
I got hurt at work lifting heavy boxes. I have been there 8 times over the past 5 months. My condition has worsened. they have 3 PA’s which is usually who i …
Horrible medical service and treat you like your there to get pills…..It didn’t take too long to get in the back the couple times I have gone (only good part). …
I walked into this clinic not knowing that it would be closing soon. I was in extreme pain due to a later diagnosed upper respiratory infection. Right from the start, the two receptions, one who was white and one who was black, had an …
YIKES!!! the PA I saw woman she spent less than 2 min. with me REALLY!! and didn’t even give me a full exam look in my mouth feel my face ,sinus neck or jaw area to make sure it was not something else causing the pain in my face mouth, …
I brought my 9 year old daughter here because she was pushed at school which resulted in her falling and breaking her arm in two places. We did not know her arm was broken until after we saw the caring, upbeat and compassionate PA Megan who …
From the receptionist, to the nurse and finally the dr., everyone was professional, kind, and very nice! I was under severe pain from. Stab wound, and they were so nice! Didnt feel the tetanus shot, didnt feel the anesthesia niddle, nor the stitches!
Thank you!
AMAZING! I got swabbed at Premier Urgent Care and was so scared. The lady that swabbed me was so nice and gentle with me!! I got swabbed and didn’t even have to go inside for an office visit. I was on my way home and got my results emailed to me in 21 minutes!! I highly recommend coming to Premier Urgent Care to get swabbed!!
Dr. Ken Rice and his staff were very friendly and helpful! They listen to your concerns, treat you as a person and not like a money bag coming in. I did not feel rushed and got a lot of helpful advice. Dr. Rice was very honest on the …
I am very satisfied with the nurses and the physicians. However I did had an issue with one office clerk that is supposedly a call center worker at the back office at this location after talking to the office manager in person?! I hope …
I was new to the area, so I was dependent on recommendations from new neighbors and reviews. Thankfully, I was referred to Premier Urgent Care. Megan Maynard and team were wonderful. Megan listened patiently to an exhausted patient dealing …
A good experience. I came here after being turned away from another clinic yesterday by a doctor who simply wouldn’t listen to me and told me to go to the ER. Don’t know what was wrong with that guy but he didn’t seem to think to well. …
I’m floored by some of the reviews here; I’m not questioning any of them, it’s just that I feel like I went to a totally different place. I went in on a Friday afternoon, got seen in a reasonable amount of time, and everyone, from the front …
I’ve never been to a more disrespectful medical clinic of any sort throughout my 36 years on this Earth. The medical assistants (not all trained as medical assistants) talk about patient’s personal info in common areas and can be heard …
I was just there yesterday may 4th 2022 and my dr is Megan Maynard. She is excellent! I had a question for her and she got right back to me, l would go to her always!
I’ll start off by sharing the positive experiences as I truly believe that these individuals that are working in medical offices during this time are TRUE HERO’s. …
For being a doctors office, they should know better than to have Glade Plug-ins all over their office. Instant headache walking in. Some people are highly sensitive to odors. Helpfully this helps someone else out before going.
The white haired PA is really an uncaring unprofessional human being who should not be in the healthcare field. Very rude and annoyed attitude and would probably fit in better at the DMV. …
I have been using this urgent care for years and have always been satisfied. The nurses and doctors are friendly and efficient, however, I recently had a very frustrating experience trying to get my script clarified to be filled. my …
Best care I’ve ever had. The doctor took plenty of time to listen to my complaints and questions. He also took the time to thoroughly explain all the prescriptions and even gave me advice on how to get them filled for a reasonable price since I don’t have insurance.
I’m really surprised to see some poor reviews because I’ve seen 3 of the physicians at Premier and had awesome experiences with them all! Never waited an extreme amount of time even if waiting room had several people ahead of me; If the …
I have been to many urgent care practices over the decades and this one is the very best — hands down. Every staff member was warm, friendly, and genuinely concerned. I felt confident from the very start. The P.A. was knowdegeable anf …
Had to go in for a tetanus shot and two followups after falling on a couple of nails at work. Everyone was very friendly and professional and the wait time was almost non existent. I think maybe an hour at the most from check in to check …
Do yourself a favor and go somewhere else! Brevard has many urgent care choices, don’t make this place one of them! Staff is rude when they answer the phone when you genuinely need help and good luck trying to get a call back from the …
Ill never go to this place again. Worst Urgent Care I’ve ever been to. Waited a hour to go back and waited another hour to be seen for 5 seconds. Got tested for strep then the medical assistant came back in and said your negative let’s get …
What a great experience. From the first person I met at the reception area to the young lady who processed my checkout, everyone at Premier Urgent Care was kind, courteous, knowledgeable and efficient at what they did. The Dr. spent plenty …
I am writing to brag on these excellent employees! From the moment I arrived at Premier Urgent Care in Melbourne, Florida, I experienced warmth and a kind, safe, and welcoming environment! Nurse Tausha especially was kind, professional, and …
I recently went to Premier Urgent Care for a Rapid COVID test and they have an amazing set up, you don’t even have to go inside. I was seen right at my appointment time and it took less than 5 minutes. I received my results by email about 20 minutes later. Highly recommend Premier Urgent Care!!
Despite not feeling well, I had a great experience. Everyone was so friendly and informative. I had a very short wait which I was especially happy about. Thank you Premier Urgent Care!
Waited almost 2 hours for an employment TB test on a Thursday afternoon. Did not need doctor visit, just a nurse. Read everything in lobby and used up phone battery while waiting. Checked with desk and told I was next. They then called 2 …
My latest vist which was yesterday afternoon went very well. At the door you have to wait for someone to come out take your temperature and ask a few questions. This is a new practice for these ladies, they get up and down all day and …
Brought my son today and we were treated like kings.The front staff was very friendly. Venus, the first nurse, was amazing and treated my son like an adult and was super professional. Then the doctor Walter Joyner came in and explained …
I think the staff, doctors etc are like family to me, I’ve been a patient of Dr. Steve close to 2 decades. I never feel rushed during my appointments..they always ask about my family and the tragic events I have been dealing with and the …
Was assigned here due to a work injury. First visit was not so bad. Called yesterday to see what their Saturday hours were bc work comp needed me to be seen again today. Drove from bayside lakes in Palm Bay, waited in the waiting room just …
Maybe they do things differently in Florida, but even at the urgent cares I went to in Utah, I still got fantastic care. I cannot say the same for Premier. …
I wanted to thank you for the wonderful care I received today at Premier Urgent Care. I did not have an extremely serious issue, removal of wax from both ears, (in comparison to what you must deal with everyday, especially now) but the …
I used Premier Urgent Care to get COVID Testing – Rapid Antigen. Online Registration was easy and there were plenty of appointments available. Upon arrival the signs posted at the Melbourne location (6300 N. Wickham Rd) were easy to …
On Wednesday I did the rapid test and tested positive for Covid.
On Friday, I called in about the monoculear iv. Shelly answered the phone and was so kind. She answered all my questions, and personally walked a voice message …
I have never been to an urgent care like this one. They are absolutely amazing in everyway. The staff of doctors and nurses are so passionate and caring. Their bedside manner does not compare to any other urgent care. They made sure i was …
Made a reservation for Health First Advent Urgent Care and when I arrived 20 min prior to my reservation was told that it doesn’t mean anything. It’s not an appointment, just a way to preregister and that there were 8 people ahead of me and …
I am so grateful and for the care and the attention given at Premier Urgent Care. The doctors are highly skilled and genuinely care. Dr Steve and Dave Batolato have staffed this facility with some amazing people. There’s such a credit to our community.
I received an MRI on 4/1/22 ordered by Premier Urgent Care. They called me with the results (I had two meniscus tears) and told me that I would be referred to a specialist. A week went by and I still had not heard from anyone, so I gave …
Came in with a really bad infected finger on 12/27/21. They were very proficient in treatment. I was very happy with my results. It has only been 5 days since my treatment. The antibiotic they subscribed, has done wonders. I am almost …
Today was my first appointment at Premier Urgent Care….it was an outstanding experience.
I injured my foot around Thanksgiving-still hurting. I was seen, got an X-ray. …
I walked in to get checked out for a sore throat and head cold. I was not told that a covid test would cost me $30 and then as I proceed to pay for the covid test and cancel my walk-in apt they tell me it’s $70 now because I had to get my …
I visited Premier Urgent Care on a holiday. Was feeling really crummy, and feared I would be waiting for awhile. I was seen quickly, by a friendly nurse and doctor. Very pleased with my visit!
I went to Premier Urgent Care yesterday because I was feeling dizzy and thought I might have bronchitis. The receptionist was very friendly and polite. Delilah took care of my vitals, symptoms, meds, BP, O2 levels and was very caring, …
Premier Urgent Care has been our choice since we moved to FL. Today I called because I was exposed to someone with Covid. The woman who answered the phone was very nice, explained my options and how to make an appointment for testing. When …
Premiere Urgent Care is by far the worst urgent care in all of Florida. I went there suffering from what I believed to be a serve UTI. They had me provide a urine sample before being seen. Once seen by the PA they did a test to check my …
I usually don’t post about healthcare facilities because as a nearly retired healthcare executive, I know how hard it is to provide superior service when you see everyone on their worst days. That said, I was BLOWN AWAY by this wonderful …
Lost antibiotics received from here while traveling, only halfway through the course and so needed a refill. They said, no problem, we’ll get that over. Quite some time went by so I called back to follow up. They said, actually it would …
My family went to Premier Urgent Care for COVID testing. From the moment we arrived we were cared for. The office staff was extremely polite which really helps when your not feeling well! The PA called us within a short time to let us know …
I feel comfortable going here because the staff actually listens to you. They have you in and out and are very professional. I’ve had no problems going here every time I go in it’s a simple good to see you. How can we help you and get you underway in record time.
I ended up with a foot injury over the weekend decided to go in and see SarahJane and due to their incredible team was able to also see Dr. Stephen Badolato. Both of them are amazing and their knowledge and I trust their diagnosis. Staff Gave clear accurate insurance information and they were most friendly and nice.
Yesterday makes the fifth time I have used this facility since 2018. Mainly for various issues until the last two incidents that may have been covid but were NOT. The process to test you so you can be treated for whatever you’re suffering …
Been there multiple times. The last time we were told to wait outside but not where. Apparently you had to stand in front of a specific widow to get seen? End up waiting over and hour, went inside was like told standing in front of wrong window… Doctors are/ have been great.
I’ve never been to an urgent care center in my life that was SO nice from start to finish! I saw P.A. Maynard who was very polite and sociable and the entire staff was just awesome!
I visited Premier Urgent care and the staff was very helpful! they greeted me, told me a general time frame and actually got me out within that time frame. Office is nice and the staff is very welcoming, I will be back.
When you’re feeling poorly the last thing you want is uncaring, flip, healthcare.
Went to the clinic with a sore throat & white pustules in my throat. After …
I had to get multiple rounds of blood draws done and I could not give enough recognition to their phlebotomist, Haley. She is super professional, efficient, and most importantly a vein whisper. I have had some not so great experiences …
Ridiculous
Attentive. Knowledgeable
Unbelieveable！！！
They are amazing
Very rude staff.
Very efficient and friendly
Rise staff, unprofessional, poor service.
Good service, highly professional.
Nice doctors on staff, very kind and caring.
Quick attentive care with great follow-up from all of the staff!
Easy to use. Friendly service.
Efficient, friendly, and affordable. I recommend this clinic.
Awesome urgent care!!! Fast and courteous from the moment I walked in to the moment I walked out.
Have been there for many differet reasons for me and my daughter and have always had great service.
Not particularly impressed. There are long waits and it’s rather inconvenient, but if it’s necessary to come here then it’s not a terrible option.
Staff left a waiting room full of patients waiting without giving any of us the courtesy of knowing the doctor was a no show. Will not go back.
Staff was great and professional!!! I always come here. PA-C Maynard is great.
I wouldn’t hesitate to come here again if I was sick or injured. Quality staff and experience with my doctor.
terrific people . they treated my problem kept me in comfort. thank you to megan and team.
I have been coming here for many years. All the Doctors are great. No need to look anywhere else.
Very unprofessional staff. People come to you because they are sick, and you treat them with callousness and disrespect.
Excellent customer service and medical service.. Very thorough and very professional.. Dr’s explained all that was asked..
The staff & clinicians are great! My family and I use their services instead of having to wait long hours in the ER!
Terrible place my husband went in and the ladies at the front desk were very unprofessional and rude. The manager refused to relay the message to the Doctors. I will be messaging them on LinkedIn to let them know.
Staff was extremely rude and did not take my concerns seriously.
Best urgent care around! Super friendly staff who took good care of me and guided me through my experience to help it go smoothly
Friendly staff with efficient providers! Absolutely love coming here and getting taken good care of. Always a joyful visit from check in to check out, even when I’m under the weather!
I HAVE BEEN HERE A FEW TIMES. DR. STEVE IS AN AWESOME DR AND CARES. THE STAFF ARE FRIENDLY . YES MAY HAVE TO WAIT BUT IS ON ANS OFF. BEEN IN AND OUT A FEW TIMES. I LIVE IN PALM BAY BUT STILL TRAVEL TO GO TO DR. STEVE IF NEED CARE . WOULD DEFINATELY RECOMEND DR.STEVE.
Quick service and very friendly staff. Even on a Sunday morning, there was a line of people. But they moved everyone through quickly. The PA was very kind and thorough.
Best service all around from Nicholle, Haley, and Matt. 🙂
The absolute BEST providers in Brevard County! Very friendly, knowledgeable and helpful from check in girls to medical assistants and staff.
I have used this facility several times now and have had good experiences each time. The only thing that I can complain about is the wait time. It is usually a 1.5-2 hours to get in and out of there. The last time I was there, I was in and out in an hour.
People who go this urgent care are taking chance!!! The worst one I have used，I am a FIT student, school send me here, both ladies in the front desk are so rude, they treat people, and totally not care the people, they are so careless
I’m sorry but this place is the worst. You go there for a sore throat and the only thing they assume is covid. If I could give this no stars I would.
The wait was not too long at all. The doctor was patient with our family and provided quality care during our appointment. Great experience.
I honestly believe the Doctors here are amongst some of the best i have seen, i have been here 4 times in 3 years and been attended by 4 different physicians, i didn”t care much for the second one but bedside manner aside he was bang on …
The ladys in the front are amzing they are so sweet but however once whenever I got brought back my whole first experience change I was there to get a TB and a physical done I went to the bathroom I did my urine sample unfortunately it was …
Very friendly and helpful staff. Caregivers we’re very professional and patient oriented. I highly recommend them for your urgent care needs.
The wait times were not too bad. You can book an appointment on their website. Staff and doctor were patient. Not too much more you could ask for during a difficult time dealing with the flu.
Our family has used Premier Urgent Care for over seven years and have been truly blessed to have such great doctors and support team.
Was sent there by my Employers Work Comp Administrator, 4 visits never saw a doctor only a P.A. Requested medical records they sent someone else’s records to me with their personal information. Direct violation of HIPPA
Worse experience. Sat for almost 2 hours and left. They put my daughter in a room for over an hour and half. They forgot about her! Will never go to this establishment again. Rude nurses and uncaring!
Have been going to Premier Urgent Care for last 5 years…doctors really listen- don’t just brush you off, they knew my pain was real, referred me to OB/GYN who removed giant cyst from my uterus!
Don’t go here for any but the simplest maladies. I went in on a weekend with an injured shoulder. They said I needed a referral and would have a call back in 2-3 days. It’s now Friday. They’ve all gone home and I can’t talk to the right person until Monday.
Very prompt with appointment. Received test results within one hour. Recommend them highly.
I don’t understand the negative reviews. I have as well as my children have been going here for at least 8 years. I have always had great service. Im almost always in an out. I highly recommend them.
Needed a prescription directly called in (non narcotic) before my flight. The lady that assisted me “Bree” was completely rude and advised she could not do it because i took The “hard copy”. I guess I’ll enjoy my 2nd degree burns my whole trip. Thank you!
Best urgent care in county. Sara Jane Sengal and Walt Joyner are excellent PA’s. Was seen and given medication.Will continue to go there.
Kenneth Rice was very professional and explained everything that was going on with my sons ear infection. I made an appointment online and we were in and out in no time.
I have been here many times for my son and myself and the staff are great and helpful. Sometimes the wait has been long but I would expect that at a walk-in location and I usually end up waiting just as long at my regular doctor …
When attempting to pay a balance I was told by the front desk that they could not accept payment as they were busy. Their billing department is only available between 8 and 5, the hours that I work, and there is no online billing center. So I left a message. We’ll see.
In the last two Months I had to visit three times, each time was greeted with friendly staff, but there is one staff member and I know they know who she is, not friendly, but enough on her, the doctors were great, love this practice.
Had a UTI. Doctor gave me med to take twice a day (manufacturer recommends 4 times) for 5 days (manufacturer recommends 7-10 days) When my UTI came back they would not call in something else or even see me again unless I paid full amount again. Will never go back.
My Wife went to this “Urgent Care” Facility because we couldn’t get in to see a PCP right away as all the PCP’s in the area are booked 3-6 Months in advance. She was having dizziness and fainting and needed to see some one – she had been to …
Got the rapid result covid test and have to fill out paperwork with no pen was told to walk over and ask for a pen, did so just to be shouted at by a nurse lady “no! No! This is covid testing!” Really you don’t say? I just got tested I had …
My husband was injured during a training exercise last week. He was brought here for evaluation and treatment. He was seen by a PA, given a splint and told he needed and MRI. He was told to take over the counter pain medication. By the …
My sister was turned away after a serious facial laceration due to a fall at work. Blood was running down her face and they stated they could only treat her with a worker’s compensation claim. She is a cancer patient and you turned her …
I would definitely give this place 5 stars if they had better nurse/techs. They aren’t caring at all and rude. With that being said the front desk and the doctors are amazing! The doctors aren’t after your money they are there to help you get better. Explain everything to you and answer any questions.
I left this practice after waiting (2) hours, and never seeing the doctor! The excuse was ‘The doctor likes to spend quality time with each patient’. This is the case each time I schedule an appointment… Which is BS, because a (2) hour …
Doctors are concerned for your needs. Staff is friendly and willing to giving help & information . I was checked in, waited for about 5 to 7 minutes. Was roomed and vitals taken, waited another 5 to 7 minutes till Doctor seen me. Was evaluated and problem taken care of.
Avoid this place! The ladies at the front desk are an absolute joke. So incredibly rude and slow. I had to have paperwork filled out for a leave at work and it took them over two weeks. Also, they leave medical information of patients wide …
I went to this facility on 03/23/2018 and saw Megan Maynard, PA. She was great! She made me feel quite comfortable during an uncomfortable and painful time. She listened, gave me options for my treatment and allowed me to decide where to start after sharing her professional insight.
On Feb 13th I went to this Urgent Care unit to get treated for a sinus infection. During this routine office visit he doctor prescribed a couple pills and gave me a shot to accelerate the medicine into my system. The total bill was $366.00. …
NEVER. Go here. By far the WORST medical office that you could ask for. So terrible you will walk out before even seeing the doctor. When going here you have to keep in mind that NOTHING you tell the nurse or who ever sees you before the …
I have to say this office took care of me like I was family. They went to blows for me with the pharmacy down the street because they would not honor the generic version of my prescription. They not only called it into a different place so …
Horrible place avoid at all costs. Visited here in September for an emergency and the visit itself went great albeit the wait was long considering I was the only person in the waiting room. It’s now March and I’m receiving a follow up bill …
Absolutely the WORST urgent care in brevard. Couldn’t help me with anything. The woman who answered the phone, Nicole, was very rude and super unsympathetic. Not everything nowadays is about COVID!!! My boyfriend thought to have sun …
THE BEST URGENT CARE IVE BEEN TO IN BREVARD!!! it’s very close to my house and i get 5-6 sinus infections and UTIs a year. every time i go here it’s usually very quick, and I usually get Dr. Joyner and he is THE BEST DOCTOR THERE. i wish he …
Went in with a broken ankle and wrist from a fall. The PA left the building before I did and prescribed a medicine that doesn’t work for me, if she had stuck around i would have been able to tell her that. But that isn’t even the worst part …
I recently had gone into this office after having a pretty bad panic attack. It was the first time I had a panic attack and I did not know why I was having chest pain. I get seen by an aide and she gives me an EKG. While she was getting me …
DO NOT GO TO THIS PLACE, THEY DO NOT CARE ABOUT THE PATIENTS.
I got hurt at work lifting heavy boxes. I have been there 8 times over the past 5 months. My condition has worsened. they have 3 PA’s which is usually who i …
Horrible medical service and treat you like your there to get pills…..It didn’t take too long to get in the back the couple times I have gone (only good part). …
I walked into this clinic not knowing that it would be closing soon. I was in extreme pain due to a later diagnosed upper respiratory infection. Right from the start, the two receptions, one who was white and one who was black, had an …
YIKES!!! the PA I saw woman she spent less than 2 min. with me REALLY!! and didn’t even give me a full exam look in my mouth feel my face ,sinus neck or jaw area to make sure it was not something else causing the pain in my face mouth, …
I brought my 9 year old daughter here because she was pushed at school which resulted in her falling and breaking her arm in two places. We did not know her arm was broken until after we saw the caring, upbeat and compassionate PA Megan who …
From the receptionist, to the nurse and finally the dr., everyone was professional, kind, and very nice! I was under severe pain from. Stab wound, and they were so nice! Didnt feel the tetanus shot, didnt feel the anesthesia niddle, nor the stitches!
Thank you!
AMAZING! I got swabbed at Premier Urgent Care and was so scared. The lady that swabbed me was so nice and gentle with me!! I got swabbed and didn’t even have to go inside for an office visit. I was on my way home and got my results emailed to me in 21 minutes!! I highly recommend coming to Premier Urgent Care to get swabbed!!
Dr. Ken Rice and his staff were very friendly and helpful! They listen to your concerns, treat you as a person and not like a money bag coming in. I did not feel rushed and got a lot of helpful advice. Dr. Rice was very honest on the …
I am very satisfied with the nurses and the physicians. However I did had an issue with one office clerk that is supposedly a call center worker at the back office at this location after talking to the office manager in person?! I hope …
I was new to the area, so I was dependent on recommendations from new neighbors and reviews. Thankfully, I was referred to Premier Urgent Care. Megan Maynard and team were wonderful. Megan listened patiently to an exhausted patient dealing …
A good experience. I came here after being turned away from another clinic yesterday by a doctor who simply wouldn’t listen to me and told me to go to the ER. Don’t know what was wrong with that guy but he didn’t seem to think to well. …
I’m floored by some of the reviews here; I’m not questioning any of them, it’s just that I feel like I went to a totally different place. I went in on a Friday afternoon, got seen in a reasonable amount of time, and everyone, from the front …
I’ve never been to a more disrespectful medical clinic of any sort throughout my 36 years on this Earth. The medical assistants (not all trained as medical assistants) talk about patient’s personal info in common areas and can be heard …
I was just there yesterday may 4th 2022 and my dr is Megan Maynard. She is excellent! I had a question for her and she got right back to me, l would go to her always!
I’ll start off by sharing the positive experiences as I truly believe that these individuals that are working in medical offices during this time are TRUE HERO’s. …
For being a doctors office, they should know better than to have Glade Plug-ins all over their office. Instant headache walking in. Some people are highly sensitive to odors. Helpfully this helps someone else out before going.
The white haired PA is really an uncaring unprofessional human being who should not be in the healthcare field. Very rude and annoyed attitude and would probably fit in better at the DMV. …
I have been using this urgent care for years and have always been satisfied. The nurses and doctors are friendly and efficient, however, I recently had a very frustrating experience trying to get my script clarified to be filled. my …
Best care I’ve ever had. The doctor took plenty of time to listen to my complaints and questions. He also took the time to thoroughly explain all the prescriptions and even gave me advice on how to get them filled for a reasonable price since I don’t have insurance.
I’m really surprised to see some poor reviews because I’ve seen 3 of the physicians at Premier and had awesome experiences with them all! Never waited an extreme amount of time even if waiting room had several people ahead of me; If the …
This a Horrible place The staff is Cold and Aloof . The PA does not listen and misdiagnosed me. No paperwork just a receipt for payment.
I have been to many urgent care practices over the decades and this one is the very best — hands down. Every staff member was warm, friendly, and genuinely concerned. I felt confident from the very start. The P.A. was knowdegeable anf …
Had to go in for a tetanus shot and two followups after falling on a couple of nails at work. Everyone was very friendly and professional and the wait time was almost non existent. I think maybe an hour at the most from check in to check …
Do yourself a favor and go somewhere else! Brevard has many urgent care choices, don’t make this place one of them! Staff is rude when they answer the phone when you genuinely need help and good luck trying to get a call back from the …
Would give zero stars if I could.
My son is 18 months old. He had obvious pink eye, and needed a prescription for …
Ill never go to this place again. Worst Urgent Care I’ve ever been to. Waited a hour to go back and waited another hour to be seen for 5 seconds. Got tested for strep then the medical assistant came back in and said your negative let’s get …
What a great experience. From the first person I met at the reception area to the young lady who processed my checkout, everyone at Premier Urgent Care was kind, courteous, knowledgeable and efficient at what they did. The Dr. spent plenty …
I have used Premier Urgent Care for over 15 years and have always received excellent care and had a great experience. Caring doctors and staff!
I am writing to brag on these excellent employees! From the moment I arrived at Premier Urgent Care in Melbourne, Florida, I experienced warmth and a kind, safe, and welcoming environment! Nurse Tausha especially was kind, professional, and …
I recently went to Premier Urgent Care for a Rapid COVID test and they have an amazing set up, you don’t even have to go inside. I was seen right at my appointment time and it took less than 5 minutes. I received my results by email about 20 minutes later. Highly recommend Premier Urgent Care!!
Despite not feeling well, I had a great experience. Everyone was so friendly and informative. I had a very short wait which I was especially happy about. Thank you Premier Urgent Care!
Waited almost 2 hours for an employment TB test on a Thursday afternoon. Did not need doctor visit, just a nurse. Read everything in lobby and used up phone battery while waiting. Checked with desk and told I was next. They then called 2 …
My latest vist which was yesterday afternoon went very well. At the door you have to wait for someone to come out take your temperature and ask a few questions. This is a new practice for these ladies, they get up and down all day and …
Brought my son today and we were treated like kings.The front staff was very friendly. Venus, the first nurse, was amazing and treated my son like an adult and was super professional. Then the doctor Walter Joyner came in and explained …
I think the staff, doctors etc are like family to me, I’ve been a patient of Dr. Steve close to 2 decades. I never feel rushed during my appointments..they always ask about my family and the tragic events I have been dealing with and the …
Was assigned here due to a work injury. First visit was not so bad. Called yesterday to see what their Saturday hours were bc work comp needed me to be seen again today. Drove from bayside lakes in Palm Bay, waited in the waiting room just …
Maybe they do things differently in Florida, but even at the urgent cares I went to in Utah, I still got fantastic care. I cannot say the same for Premier. …
I wanted to thank you for the wonderful care I received today at Premier Urgent Care. I did not have an extremely serious issue, removal of wax from both ears, (in comparison to what you must deal with everyday, especially now) but the …
I used Premier Urgent Care to get COVID Testing – Rapid Antigen. Online Registration was easy and there were plenty of appointments available. Upon arrival the signs posted at the Melbourne location (6300 N. Wickham Rd) were easy to …
On Wednesday I did the rapid test and tested positive for Covid.
On Friday, I called in about the monoculear iv. Shelly answered the phone and was so kind. She answered all my questions, and personally walked a voice message …
I have never been to an urgent care like this one. They are absolutely amazing in everyway. The staff of doctors and nurses are so passionate and caring. Their bedside manner does not compare to any other urgent care. They made sure i was …
Made a reservation for Health First Advent Urgent Care and when I arrived 20 min prior to my reservation was told that it doesn’t mean anything. It’s not an appointment, just a way to preregister and that there were 8 people ahead of me and …
I am so grateful and for the care and the attention given at Premier Urgent Care. The doctors are highly skilled and genuinely care. Dr Steve and Dave Batolato have staffed this facility with some amazing people. There’s such a credit to our community.
I received an MRI on 4/1/22 ordered by Premier Urgent Care. They called me with the results (I had two meniscus tears) and told me that I would be referred to a specialist. A week went by and I still had not heard from anyone, so I gave …
Came in with a really bad infected finger on 12/27/21. They were very proficient in treatment. I was very happy with my results. It has only been 5 days since my treatment. The antibiotic they subscribed, has done wonders. I am almost …
Today was my first appointment at Premier Urgent Care….it was an outstanding experience.
I injured my foot around Thanksgiving-still hurting. I was seen, got an X-ray. …
I walked in to get checked out for a sore throat and head cold. I was not told that a covid test would cost me $30 and then as I proceed to pay for the covid test and cancel my walk-in apt they tell me it’s $70 now because I had to get my …
I visited Premier Urgent Care on a holiday. Was feeling really crummy, and feared I would be waiting for awhile. I was seen quickly, by a friendly nurse and doctor. Very pleased with my visit!
I went to Premier Urgent Care yesterday because I was feeling dizzy and thought I might have bronchitis. The receptionist was very friendly and polite. Delilah took care of my vitals, symptoms, meds, BP, O2 levels and was very caring, …
Premier Urgent Care has been our choice since we moved to FL. Today I called because I was exposed to someone with Covid. The woman who answered the phone was very nice, explained my options and how to make an appointment for testing. When …
Premiere Urgent Care is by far the worst urgent care in all of Florida. I went there suffering from what I believed to be a serve UTI. They had me provide a urine sample before being seen. Once seen by the PA they did a test to check my …
I usually don’t post about healthcare facilities because as a nearly retired healthcare executive, I know how hard it is to provide superior service when you see everyone on their worst days. That said, I was BLOWN AWAY by this wonderful …
Lost antibiotics received from here while traveling, only halfway through the course and so needed a refill. They said, no problem, we’ll get that over. Quite some time went by so I called back to follow up. They said, actually it would …
My family went to Premier Urgent Care for COVID testing. From the moment we arrived we were cared for. The office staff was extremely polite which really helps when your not feeling well! The PA called us within a short time to let us know …
I feel comfortable going here because the staff actually listens to you. They have you in and out and are very professional. I’ve had no problems going here every time I go in it’s a simple good to see you. How can we help you and get you underway in record time.
I ended up with a foot injury over the weekend decided to go in and see SarahJane and due to their incredible team was able to also see Dr. Stephen Badolato. Both of them are amazing and their knowledge and I trust their diagnosis. Staff Gave clear accurate insurance information and they were most friendly and nice.
Yesterday makes the fifth time I have used this facility since 2018. Mainly for various issues until the last two incidents that may have been covid but were NOT. The process to test you so you can be treated for whatever you’re suffering …
Been there multiple times. The last time we were told to wait outside but not where. Apparently you had to stand in front of a specific widow to get seen? End up waiting over and hour, went inside was like told standing in front of wrong window… Doctors are/ have been great.
I’ve never been to an urgent care center in my life that was SO nice from start to finish! I saw P.A. Maynard who was very polite and sociable and the entire staff was just awesome!
I visited Premier Urgent care and the staff was very helpful! they greeted me, told me a general time frame and actually got me out within that time frame. Office is nice and the staff is very welcoming, I will be back.
When you’re feeling poorly the last thing you want is uncaring, flip, healthcare.
Went to the clinic with a sore throat & white pustules in my throat. After …
I had to get multiple rounds of blood draws done and I could not give enough recognition to their phlebotomist, Haley. She is super professional, efficient, and most importantly a vein whisper. I have had some not so great experiences …