Wake Forest Baptist Health

Atrium Health Wake Forest Baptist Medical Center

Neurology and neurological surgery provide the best diagnostics with the most advanced technology and treatment available to patients with … See more

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Wake Forest Baptist Health Reviews ( 250 )

  1. Due to kidney issues for the last 3 yrs I have resided in novant for a few 5-6 day stays and several emergency room visits there and at moses cone affliliated hospitals and hole in the wall hospital elsewhere. Yes when i went to Wake I did …

  2. Oh my gosh Im having similar problems with CMC in Charlotte NC and I was going to switch to Baptist but after reading the reviews no way. My God what hospital has excellent service

  3. The entire hospital from their surgical department to their emergency room and ICU moves slower than I could have ever comprehended a hospital would be capable of. The wait times in their emergency room are crazy and triage seems to work as …

  4. Very terrible, all they care about is your money. My Nana has a hole in her heart. CMC main said they couldn’t operate and her condition is terminal. We were referred to Baptist, which is a long 2 hour drive from our place with a woman …

  5. The worst hospital ever the people are not nice I walk in a room there was blood on the wall and the sheets was dirty if and what to see pictures let me now someone need to stop this mess in here

  6. Aphereses was great. Don’t go to cancer center treated like an animal in cages. Chairs were very uncomfortable and head nurse could not follow orders. Had written instructions for a bed due to my back problems and these were completely ignored again. I will not be back.

  7. I have been battling cancer for 16 months. I’ve stayed in this hospital for a total 11 weeks for treatments. The nurses and physicians were very attentive to my needs thru and thru. That’s why this facility is one of the top hospital in the country.

  8. My best friend is currently there and just had open heart surgery and the nurses let her call button ring for over 2 hours when she needed to go to the bathroom. Then when she tried to go to the bathroom on her own, fell and cracked her …

  9. I wouldn’t even give it one star that’s too rating every doc in this hospital is stright FUBA the nurse are awesome

  10. Waiting times are ridiculous, people can be dying and they have to wait up to three hours just to get seen. Plus nurses have an ATTITUDE, their job is to help not to have smart comments with their patients. Seriously worst experience ever!!!!

  11. I had my 3rd back surgery here. I was left in recovery and not in a private room, laying on a flat wood board for 3 hours with no pain medication after waking up from the anesthesia. …

  12. I came to Wake Forest today to have surgery. So I meet someone in check-in, and a nurse to get me dressed and prepared to have surgery. Anesthesiologist and urologist surgeon, very professional, caring, and very easy to understand. The …

  13. Our son got in to a car accident and died at the scene this hospital would not allow us to identify our sons body and told us that was the police job we were told he was an examiner case 😥 its been 3 days sense we were told he was dead and …

  14. Wow!! What an amazing place. Never knew there was a place filled with that much talent, compassion and love. Everybody was wonderfu, from the people that prepared my food to the world class doctors and physicist . Worked together to give me every chance possibble!!!!! Love them!

  15. I wrote the CEO about a lousy experience. Someone named Kathy called me and left a phone number for me to call back. I did, no-one answered, there was no voice mail. I called back a few days later and the number was out of service. Great …

  16. My disabled father-in-law was taken via ambulance at 9:30pm Sunday night. We were contacted by his senior living home. After calling for several hours trying to find info, my husband and I talked to several unhelpful receptionists who …

  17. Multi-billion dollar company that can’t afford signs for the parking garages. Terrible service to find where we need to go. They even tried to charge us when we left and gave up. Happy to be by an emergency room… Someone shoot me!

  18. This is a very old review. But I’d like people to know. In 2001, my child’s pediatrician sent us to the ER due to him having an illness with neurologic changes. He suddenly became ill with vomiting and was unable to sit up or support his …

  19. Lobby was dirty. Unfriendly staff in admissions. Waited an hour to be admitted for surgery. Got here at 6am for a 7 am appointment. No one at desk to admit. Then they acted like it was an inconvenience you were here.

  20. I have different feelings about how I was treated here after a very traumatic car accident, but my children were treated wonderful. They were given the best care that they could get. We still receive cards asking how my daughter is doing. …

  21. Checked into the ER on 10/08/2018 and had to wait 4 1/2 hours, in severe pain and could not sit…No compassion from staff when I asked if they could find me a place to lie down. They said lie down in a chair which had arms. Can you …

  22. As an individual who works there and I would think I would get better treatment, here I am in urgent care, because the nurse practitioner only looked at me for 2 min. He was extremely slack and I would encourage others to go to Urgent Care …

  23. Thank you to ICU staff my dad is doing better they are taking very good care of him he is now in Reynolds Tower .The Nursing staff are wonderful answering any ? I had as well as patients Care

  24. After my boyfriend was paralyzed in a car accident he was transferred here. They took very good care of him and were so sweet. They made his life as easy as possible from what I saw… He said later he made some great friends while being in there. As far as how thorough they are, I wouldn’t really know.

  25. Horrible came to the ER at 3 I didn’t leave till 12 staff is friendly but wait time is horrible you could be dying and they wouldn’t care honestly i don’t recommend anyone coming

  26. My wife had a recurrence of a stroke problem From a week ago. This hospital has gone all to hell. The first major problem. A lady came into her room and took blood. She didn’t scan her medical ID or ask her name. Come to find out wrong …

  27. If I could give 0 stars for customer support I would I drive over 40 mins twice to not be seen for being told a incorrect date or not given proper directions on how to get to the facility I’ve wasted gas money and time and they absolutely dont care

  28. The medical and support staff are superior. However having to deal with finance is horrible. My insurance completely covers me. I get bills and I call and it’s corrected. One time I paid by accident and it’s become a complete fiasco, …

  29. I have had enough bad stays here to say I won’t be going back. The last time I was sent home with the iv still in my arm. The doctors are judgmental and cold. I’m not a person to just have one or two bad visits and say they are bad, have …

  30. I am here to see an old friend in the pastoral care organization. It is very sweet to return here to this huge and beautiful hospital. It gave me such insight and formation in clinical pastoral care. It also gave me daily insights into many caring doctors, nurses, and others.

  31. We are so thankful for a Hospital like Baptist Health. My two boys were born at Baptist over 6o years ago and the service has always been outstanding and professional. Would go no where else if I have a choice.

  32. The best in the region, at least for cancer treatments, which is all I can attest to. They have the best docs, and the nursing staff is tremendous. They have saved my life.

  33. My husband has been trying to get in contact with his doctor Tareq Islam for weeks now, he has called and left messages over and over, they never call back. This place doesnt really deserve 1 star!

  34. My daughter just had a baby last and it was the worst night of me and my family’s life we are from out of town and and we wanted to be in my daughter’s room with her Dearing this experience of the birth of the new baby but they were always …

  35. I cannot believe this place!!! Apparently since they have taken over Wataugua hospital they bill two separate and they DO NOT TELL YOU!!!! So even though I received a bill from the hospital I received NO BILL from wake forest and no cell …

  36. This experience has been disappointing, to say the absolute least. A visit to the ER – the department that is meant to serve the public in the most immediate way – has taken over 4 hours to be seen, and counting. I’ve watched people crying …

  37. Big big THANK YOU to the Burn Unit and the staff in 10 north. Spent 3 days in BU ICU and 3 days on the floor. While the hospital has some issues these nurses from charge to regular to student you couldn’t be better. All the support people on that floor are warm and caring. I thank each and every one of you. Ed

  38. I switched all of doctors to WFBH. High quality care. Hospital rooms are extremely clean. Housekeeping came by atleast once a day if not twice. Nursing staff was fast in responding to my needs and would contact my doctor immediately if needed. I recommend them to everyone.

  39. Well it’s almost like a mousetrap maze,.!?? So many towers, and elevators,.. in all areas, it was hard to navigate, for us, being here, these first few visits, but the nurses, and doctors, were great, and my sons,..3rd degree burns, on 20% …

  40. Came for a mental evaluation, lasted 7 hours and costed me $717…and we wonder why so many people don’t go get checked out for their problems?

  41. The worst emergency room I’ve ever been to waiting time was well over 5-6hrs just to get into triage, the staff and security are extremely rude especially in registration, I’ve asked for a parking pass still didn’t get one, Waiting area …

  42. Absolutely terrible from the word go. Was brought in by ambulance for a probable heart attack. One EMT in the triage area hit the nerve bundle in the antecubital area for the IV, the other just pulled the needle out without taking the …

  43. This is a huge rambling facility. It is hard to really measure or review it properly. There are some great folks working hard here in every area and there are some that are just average and there are others that are subpar. It’s typical …

  44. Someone called an ambulance for me because I was dehydrated and passed out. When I arrived at Baptist hospital, I was not treated for dehydration. I was not given an IV or even water. I was instead given a psych eval for healed up cuts on …

  45. Absolutely top notch care. The staff is incredible and has made my nearly two week stay very comfortable. Every step of the way I was kept informed of exactly what was going on with my care. The fact that I was not only included in, but …

  46. I had a kidney transplant last March 22, 2019. The whole experience was great!!! I was not on the waiting list very long and received a call that they had a perfect match for me. ……..I can’t express how grateful am for the wonderful …

  47. I was transported here from a different hospital after a really bad wreck when I was 16 therefore I was very young, vulnerable, and afraid. Many nurses and staff were rude, some were nice and to those I truly appreciated. But the nurses …

  48. To be clear. I have 0 complaints with the staff and healthcare providers at this hospital. They are all fantastic with respect to my experience. They get 5 stars! …

  49. Very rude and unprofessional… I understand the ER can be a very busy place and with this weather short staff. The nurses need to learn how to answer a phone and talk to people. I’ve had to call 3 times still no straight answer and 1st …

  50. You wouldn’t believe me if I told you. But not good. Really not good. My advice? Always, always always take someone with you when going to this hospital. Trust me.

  51. My husband spent 18 months traveling back and forth to the cancer center at Baptist. He also had 2 one week stays. This facility offers the most compassionate doctors and nurses you will find anywhere. I highly recommend it.

  52. Worst hospital I’ve ever been to. Tooth was killing me for 6 hours prior to arriving and then when I got to the ER they made me sit around for 4+ hours. It’s not 6:15 I’m the morning and they still haven’t taken me to the back…oh but they made sure to get my insurance card and everything, that’s all they care about, not your well being

  53. They treated me for my Hodgkins Lymphoma cancer and they did an excellent job and the staff was really great and caring. I recommend this hospital for any of your medical needs as they are caring and it’s a nice facility plus the food here in their cafeteria is amazing.

  54. My Mom’s life was saved at this hospital in 2013. She has received the best of care ever since. The people here are WONDERFUL. They truly CARE. Thank God for these people and this place.

  55. I was with my mother in the Cancer Center and her treatment was absolutely top-notch. Incredibly thankful that we took her here to work with Dr. Wudel. I see why it’s one of the top ranked hospitals in the country.

  56. I cannot express the great love and kindness that has been given me at the hospital. My neurologist and icu staff and each employee that was in contact with me was fabulous. My God Bless you all in Christ name Gary Justice

  57. Run from this place we were lied to they couldn’t get the insurance right at any point through this thing and they can’t get there billing correct either. I was however told that if I had had no insurance they could help waiv some expense …

  58. The absolute worst in communication. Nobody knows anything and cant give you a straight answers. The doctors lack knowledge and people skills. These people were scaring us so much we went to Forsyth. If I could give out negative stars I would. Absolute worst.

  59. Professional, attentive, knowledgeable, caring staff in each of the many different departments I have visited and for the multiple surgeries I have had here recently. Had inpatient stays in the new Cancer Center and was extremely pleased …

  60. Just had the most pleasant experience and conversation with person from scheduling today. Kathy Joyner was her name. She was professional and kind. Awesome Awesome….

  61. This is the WORST hospital I’ve ever been to. I feel like i’m in the 70’s. No upgrade, nasty bloody walls/seats, garbage around garbage, I feel so dirty sitting on the furniture here.

  62. My mother has had a cancer procedure and is now cancer free, we are grateful and blessed. Four months after this procedure we had an emergency admittance and she was a patient for 22 days. We are home now are once again truly blessed and …

  63. The ambulance transported my father in-law after an injury from a bad fall. This was during the pandemic and only his wife was allowed to stay with him. This was during the earlier months of the pandemic last year. He was in the ER all …

  64. My child has been seen here to manage a few chronic conditions for years. The quality of care is excellent, the providers are top notch, and the facility is great. …

  65. WORST HOSPITAL RUN AROUND AFTER RUN AROUND!!!!
    I HAVE NEVER IN MY LIFE BEEN SO AGGRAVATED AND FRUSTRATED AT A HOSPITAL SO WELL RENOWNED. THE NURSES DON’T COME INTO THE ROOM WHEN THE DOCTORS ARE THEY SO THEY …

  66. Asked to see if my brother was in this hospital but they kept telling me they did not have him, had to keep calling other hospitals till they gave me a number that would help me find out where he was and it was wake forest.

  67. The nurses were very nice but unfortunately one of the gave me bags to store my breast milk in that weren’t sanitary I had to throw away a days worth of milk they also did not inform me that my daughter had high blood pressure. The food …

  68. My experiences here have been great. All of the doctors and staff that I have interacted with have been very professional. My only complaint is that you have to pay to park even if you are a patient.

  69. I was highly disappointed by their lack of professionalism in billing, records transfer, costumer service, and communication. I highly recommend going somewhere else for any of your medical needs.

  70. I understand the long wait time in emergency rooms, I really do. But if you have a patient that is in a lot of pain and can barely walk through the door do not have them sit in a chair for over 6 hours without even so much as an Aleve. …

  71. Terrible experience waited three hours just to be told it was going to take a lot longer just to be seen… absolutely the worse experience especially when you need to see a doctor

  72. I’ve been waiting for 4 hours in the waiting room of the emergency department in immense pain. They say I still need to wait a few more hours. Some people have been here waiting longer than I have. There are no empty beds. I’m never coming back to this hospital.

  73. The doctors and staff are great! Everything about my time there was great! However, I received my bill for the service and it was due within one week. As I tried to pay it (every day for a week) but the activation code was inactive and no one would answer or return my calls. Billing department was TERRIBLE!!

  74. I cant ever get ahold of anyone, in constantly on hold and the process of a simple doctor visit is unnecessarily long. I won’t be going there again.
    This hospital doesn’t even deserve the one star but I had to place it there because it wouldn’t let me post the comment unless I did.

  75. The most horrible hospital of my 77 year life! I am a disabled veteran and was referred to this hospital for spine surgery. It did not go as planned and I was in the hospital 7 days instead of one. On the sixth day a woman named TY Johnson, …

  76. I also hope people realize that the majority of these reviews are not for the birth center.. so please don’t expect the same treatment as those that are in the actual wake forest Hospital – this is the birth center.

  77. I think this hospital is a joke. They took my son away from me. His xrays showed up a month after his death. They could have saved his life if they knew what they were doing.

  78. I came to this hospital at 9pm and didn’t get called back till 7am and most the staff from the waiting area was so rude and nasty. I will never go back to this hospital again. If you don’t like working in a hospital as a nurse I think you need to find another type of job.

  79. Terrible place. I had 3 surgeries here and all went bad. Not only did I get a really bad bone infection in my upper arm after surgery by Scott Wilson but the doctor delayed surgery under the assumption the infection was “superficial” and …

  80. Outstanding care, wonderful staff. I just underwent a surgical procedure last Wednesday. From th moment I checked in until I checked out, the Doctors and Nurses at this facility were excellent. I’d like to specifically thank, Galina, Nicole …

  81. I had a great experience. The room was clean and quiet, the staff was personable and attentive, not slow. Even the food was good. I went in for a severe Multiple Sclerosis attack. I left in much better condition. That’s all I hoped for. I see complaints that sound like they’re expecting a resort hotel. This is a good HOSPITAL.

  82. Go some where else worst place to have a baby. When you bring the issues to there attention they just say sorry and it happens sometimes. We have had 4 babies at Novant health. 1 at baptist and it was the biggest nightmare ever. I even …

  83. The medical staff and volunteers here are super nice and friendly. Great medical care and the food is pretty good for it being ” hospital” food

  84. Simply the best . The Staff have just been so kind to My Dad after having 3 strokes and problems . And have been so nice to us all and gave him A1 care there and we recommend this hospital to everyone they will take good care of you and or your loved ones . Thank you for all of your hard work❤️

  85. The doctors and nurses have been a true blessing and make it absolutely worth the mass chaos and rude staff we’ve encountered. If we could see the doctor outside of this facility we would in a heart beat.

  86. I recently delivered my son here and had a wonderful experience. The doctors and the nurses were all incredibly nice and helpful. Nurse Stephanie was my delivery nurse and she was awesome!!

  87. I just called three times to get a response from either an operator or a person to connect me to the Specialty Pharmacy and No One came to the phone. As a matter of fact, ALL THREE TIMES, I was DISCONNECTED. This is Good Customer Service for the New Name Atrium????

  88. No stars. This is the worst hospital I’ve ever been to in my entire life. You go there to die. Period. Or you’ll die waiting to be seen & they won’t even notice. You have to care to notice.

  89. I was brought in my ambulance after having labor like pains for 4-5 hours at that point. Worse than labor. Then they had me in the waiting room for 6 hours moaning, yelling, crying, I was in complete agony. Remind you I’ve had an ectopic …

  90. They haven’t seen my wife in over 5 hrs and she’s been triage but not given a spot so been having to sit n car waiting they haven’t given her n ice pack like she asked for was told not till she got a room 5 hrs of nothing worst hospital ever been to

  91. My experience w this facility was very good. From time of entry to discharge was great. Food outstanding , nurses very prompt ,very concerned about my care and comfort. Drs outstanding! Only one complaint,very rude nurse in recovery room. Over all a 5

  92. Well I was going to have my son be born here. Since I have to have a csection. “Supposedly I have to have a medical reason to have my son and csection just 1day before my 39w.” Which is horse poo, my husband is the only one working.. He …

  93. If I could give Dr. Otaki, Dr, Walsh, Dr. Williams, Dr. Hazel, Dr. Lasy, Dr. Ririe, & PA Alison Welch 10 gold stars they’d have 100 Stars from me! My 6 yr old spent 62 days in Brenners hospital after cardiac surgery in summer/ fall of 2021. …

  94. I had my son here in 2019 they wouldn’t let me labor in tub bc they said Covid restrictions it made me wonder if they sterilized after each birth bc that seemed sketchy yet they put me in the birthing room with the tub then they took him to …

  95. I have heard nothing but good things about this hospital until now. I arrived here at 12 pm because a family member was transported here. No waiting rooms are open so my family and I sat on the cold sidewalk outside the ED waiting for an …

  96. I went in the day after Thanksgiving with covid 19 these people and there staff went far and beyond to make sure I was comfortable and taking care of the nurse staff was absolutely the best I have ever have ever had when it came to the food …

  97. Never ever will I come to this place. My wife was referred here for outpatient surgery. Little did we know you must pay to park no exception I was told by a doctor that he doesn’t care about my situation and if I have no money I no park …

  98. My husband was admitted here when he had a freak accident with his fingers. He was taken care of well and our experience with the hospital was great. Thanks.

  99. I had an appendectomy here in 2017. This was my first ever surgery, and I had another operation recently to provide a basis for comparison. While I have only praise for the surgeon himself who worked on me, I now realize that the ER and ICU …

  100. My father waited with my brother for six hours to get a CT (my brother is a nursing home patient with chronic health issues). During the first six hours he saw the doctor once, then shift changed and he got a brand new doctor. Later that …

  101. I don’t like atrium health ever since it has changed from wakeforest baptist health I feel that it has went down hill. I feel atrium health is a greedy money hungry corporation and they just want money. They called me two days before my …

  102. I cannot say enough good things about this hospital. Everyone there; doctors, nurses, transporters, housekeepers were wonderful. We couldn’t have asked for better care.

  103. Only the money important, NOT the patient! They have posted in their own waiting room that if you are having a heart-attack, let them know immediately. They told him to hold on a few minutes while they got paperwork straightened out with …

  104. Drs were amazing nurses are rude and very roughly to be in a children’s hospital we’ve been here for 4 hours and have only seen someone once and have been waiting for at least an hour to be discharged

  105. My mother was a patient at this hospital. I also was a patient in 2017 i had back surgery an the care team that cared for me was a great group of people. I was hospitalized there for three months. I went in with very bad back pain I didn’t …

  106. Hopefully you never need your medical records for anything have been waiting for over 2 weeks. Can not get a rep on the phone ever to check on the status.

  107. This hospital is willing to let Chad Carswell die over his vaccination status. Any hospital that would sacrifice my life to make a statement about my personal life choices is no hospital I’ll visit.

  108. I have been goin to Baptist hospital for for 30 years,due to being diagnosed with glaucoma as a baby,,I have many eye surgeries there,and all being very successful,GOD has surrounded me with great doctors along the way and I couldn’t be …

  109. Thought I would get the care that was advertised by a lot of people but I was so wrong. The P.A. didn’t have a care one for my condition. Tried to show him MRI but he didn’t want to see it cause he ask just why I was here and couldn’t …

  110. Worst emergency room ever. Why am I in the emergency room? Because the hospital failed to provide the insurance company with documentation that my loved one needed a heart procedure. The hospital canceled the procedure an hour before we …

  111. The Wake Forest Mobile Clinic is such a God-send these past couple of years. They’re going to the most needed areas of our city to provide life saving care to those that need it most. The staff is smart, professional and a pleasure to deal …

  112. My girlfriend gave birth to our daughter and she had a horrible experience 😢!! They threw away our FIRST baby hospital bracelet …I am extremely angry and want something done but unfortunately no…one thing also that concerned me is they …

  113. I work here and if something serious was to happen, I would come here because they have doctors already here for every situation and you will not have to wait for the doctor to be called in

  114. My sister just passed at the cancer center an my experience they were a few nurses an Dr that cared but they badly mistreated my sister have pictures to prove it…she was released from here 2 months ago them knowing she had a liver bile …

  115. My stay here for my scheduled c-section was not what I expected. I heard everyone rave about the rooms, even had a nurse friend ask me if I liked the remodel. I wouldn’t know. They stuck me in a small closet type room with a teeny tiny …

  116. Do not use the online hospital gift shop. I wish there was a way to review only the gift shop. The gift shop advertised same day delivery and did say there may be a delay, but the flowers were not even delivered before mother and baby were …

  117. The Cafe Bakery has the best healthy choices, customer service, and a variety of different teas! Also, the actual hospital is beyond amazing. The nurses are constantly checking on my grandma every five to ten minutes. I’ve never seen such a dedicated staff in my life that truly care for their patients.

  118. Worst hospital experience I have ever experienced..non caring nurses ..leave you alone for hours with no information or scheduling of tests..broken machinery delayed tests..was unbelievable

  119. Shout out to Maris the best CNA I’ve ever met in a hospital environment, your dedication to patient care and sense of humor is priceless! To Jasmine the new RN on the block, Thank you for your dedication, compassion and willingness to …

  120. staff is very slow. i got a call that someone tried to contact me and the staff were saying that no one tired to call me but i’m wondering if it was related to my test results meanwhile i got 2 calls from them

  121. Ive been going to wake forest Baptist health for obstetrics and gynecology for my third pregnancy. And my experience has been by far horrible. The hospital has sent me home doing nothing each time i went with complaints saying there’s …

  122. I have been hospitalized 3 times at Baptist for surgeries. In every case I was kept aware of what was going on and after recovery and placement in a room I was well cared for. Nurses were there frequently to ask if I needed anything and how …

  123. Me & my 5 kids drove 3 car loads deep all the way from Georgia to Winston Salem NC to check on my daughter & her my 8 yr old grandson on May 5th. My daughter was brought into the ED for a psyc evaluation on May 8th from an approved …

  124. Most all staff that I have encountered have been very nice and helpful. Had neck surgery in Oct 2020 and I rate the care 4/5, since I almost fell trying to get out of bed because an aide was told that I had been attended to after pressing …

  125. My sister was in the ER for dizziness, after all day, they determined it’s her ear, she has to stay in the hospital for a night, The next day, she wants to check out, the doctor dragging her feet, waiting all morning for the doctor, …

  126. Apparently if a doctor messes up your medication and causes a crisis, you are still not allowed to be upset about that and ask for a referral or they will kick you out of the entire network with no evidence to back it up and with no appeal …

  127. Long story short, my boyfriend had hip replacement surgery. He had faulty equipment afterwards and after waiting 8 hours to be discharged he was put in a “wheelchair” that had a hard plastic seat, no armrests and no way for him to move …

  128. Had to come to the emergency room for my girlfriend and initially everything was going great. But when the lady sent us back out after taking X-rays we had to wait forever. It felt as if we were being neglected and they did not care about the pain that my Girlfriend was going through.

  129. The hospital cannot be bothered to let patients/visitors know how to access the hospital with all the construction going on. I went about 10:45 pm on Tuesday to pick up a prescription from the pharmacy, and there are no signs Parking Deck …

  130. A special thanks to Dr. Shah and Effie that have made sure my experience here was good!! My left eye is healing well and I am so grateful for all the caring staff involved! A shout-out to Brett on Dr Shahs team also!🙌 …

  131. I only gave two stars because of the awesome nurses and techs. I had surgery yesterday afternoon and I’ve been in excruciating pain since then. They all agree my pain control needs to be altered but NO ONE is getting in a hurry to help me. …

  132. Arriving early for a PET Scan for a 2pm appointment, I was greeted and started almost immediately with Ashley setting my IV. As the appointment was a tiered series, I would like to say that Cindy, Bethany and Matthew were also prompt and courteous. Great bedside manner and quality care makes a difference. Thank you.

  133. If I could give 0 stars, I would. Went in for a pregnancy complication to be seen on an emergency basis. There was no one else waiting or around, yet my husband and I waited for over 3 hours total for about 3 minutes with what seemed to be …

  134. Had my 1st neck injection today from Dr Hurley and staff. Had 0 pain during the injection. They are absolutely The Best at this. I have had many lower back injections and this being my 1st neck injection , I couldn’t believe how easy it …

  135. I’ve only got to see my specialist doctor once’s since I’ve been established with her. They schedule my appointment and keep changing it. This time I need to be seen due to complications and can’t even get seen. Looks like I will be looking for a doctor else where

  136. Horrible customer service… went in with wife having contractions and after a long night of both of us not sleeping. The wait time was horrendous. No one even offered to show us the room we would be assigned so we can unpack our stuff and at …

  137. Very disappointed in this facility. The way they care for me and my wife’s preborn is pathetic, unprofessional do not come here for child care or newborn, preborn care you will not have peace of mind. Hard to believe it’s the best hospital around when there is obvious negligence 🏥🧐. …

  138. Horrible experience!!!! From the hospital admission (wrong diagnosis) to dealing with the billing department (the absolute worst). I am making payments every month and am told that unless I pay in full, it will be taken to collections, per their policy.

  139. Ny visit was very unprofessional I was there from 11:07″PM until 3:42AM before I was taken back to a room. Triage nurse had me tested for COVID and Flu but wasn’t my symptoms. I talked charge nurse she was rude also…I sit for additional …

  140. Treated family horribly, the staff was rude and condescending and discriminatory. This is not how healthcare should be. Talking at or down to people and discharging without full testing, also talking down to loved ones whom are there for emotional support is not ok. Shame on you.

  141. Ridiculously disorganized with no actual regard for the care of the patients. 7 hour wait with my 87 year old Mother who was sent for emergency surgery. No food, no drink, no concern for her well-being. Disgusting and dispicable! …

  142. This hospital can be one of the best in medicine but the service is just horrible. My mother had trays of food in her room because nobody would pick them up, her bed side commode was filled and nobody came to empty it out after my mother …

  143. Had the worst experience with Doctor Terlecki, a urologist at this hospital. He caused me to undergo a unnecessary surgery, and also violated my rights by not letting me see the waiver form I asked he to print off so I could make the …

  144. Wake Forest Health continues to go downhill. It is not their doctors but their customer service. Two years ago, they sent me to the specialist and at the time charged we my co-pay for seeing a specialist but then I got a bill stating I …

  145. Dr Lentz does not care. If you have unfortunately gotten cervical cancer do not go to him. He rid my moms stomach pain off to it being radiation pain instead of doing a scan. He made her seem like it was just the medicine. If he would have …

  146. Our CNA Mrs Marcia took really good care of my son. With his pain crisis!! She made him feel so comfortable like we were at home.. we really love her and couldn’t ask for a better nurse assistant!! Thank u so much Mrs Marcia #GOAT!!!

  147. I am very disappointed in the care from the Atrium Wake Forest Baptist Medical Center’s adult internal medicine clinic. The doctors (medical students) that I have had have never responded to any of my messages sent through MyWakeHealth. …

  148. Ive been a patient here for surgery and rehab and it was great. HOWEVER. Dont bother going to the emergency room unless youre dieing or have HOURS to spend. I went via ambulance due to excruciating pain in my bad hips and told them i cannot …

  149. More support for your employees who are going through Domestic Violence, instead of them being terminated for missing work due to the violence they are experiencing.They protrayto care so much about their employees, but will terminate a …

  150. I gave birth at the birthing center 5 months ago and it was the greatest experience I’ve ever had. The nurses, doctors and dietary workers are amazing and go above and beyond. The rooms were as advertised and very impressive. The food was …

  151. Wake Forest Baptist Hospital needs to change their billing practices because when you make a payment on something they put $3 here $4 there and $3 there and then if it takes you longer than 90 days to pay your bill they turn you over to a …

  152. Oh man. I will not go into detail about my stay, but I’d rather take a Life Flight to Mexico before having another surgery there. Do not expect to even know who your actual surgeons are, to be listened to in any way, or to be treated as a human being.

  153. After four phone call, some placed over a week ago And a my chart message asking for an order for a mammogram and ultrasound because I found a lump in my breast I still have not had an answer. …

  154. Two weeks ago I was at Baptist with my dad brought by ambulance from his heart they sat him in the waiting room with chest pains for 4 hrs told not take his nitro sent home saying he was fine. Now today I am novant hosipital down the rd …

  155. Horrible!!! Had a 5 hour wait for the EMERGENCY ROOM!!! When we were finally seen we were placed in an open room with no privacy but CURTAINS no door anywhere JUST CURTAINS!!!! Beds were VERY SMALL barely big enough for an adult. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE!!!

  156. My father, William Robert Overby had open heart surgery on 11/28/22. We were extremely impressed with every staff member from valet parking, receptionists, lab staff, dad’s surgeon Dr Lata and his team, all of the nursing staff, CNAs, …

  157. I just spent time at this hospital as a patient and I cannot express how wonderful they all are here. This is by far one of the greatest hospitals that I’ve ever been. The doctors, the staff, everyone was so kind and helpful.

  158. I have been under the care of Dr. Shah for several years, as well as others before him and for other issues (cataract surgery, eye examination, etc.), and while I was considered “legally blind” years ago, Dr. Shah has come to my rescue and …

  159. I will give the hospital just a 3 out of 5 rating but I will give the neurosurgeon a 5 plus. Dr Stacey Quintero Wolfe is a highly skilled and knowledgeable surgeon who listens carefully to her patient, explains fully and is so well qualified. It might be a wait to see her but we’ll worth it.

  160. I’m so tired of this hospital and how I have been treated I did not order from the kitchen at all yesterday because they kept getting my order wrong or it was burnt or it was to cold to eat now I have hair in my food. I have completely lost …

  161. Wait times are ridiculous. It’s Monday night the ER is not busy at all and have been waiting here for already 5 hours. Came in from the VA. VA sent me here because they said you guys knew about my case, but you can’t get your act together. Do better!

  162. My mother is in the hospital she had her leg amputated and has other issues the nurses are great but a few Dr’s are very rude never return your phone call I work 3rd so it’s hard for me to get to the hospital in the morning when I ask what …

  163. Had a heart procedure done. All the staff were very helpful and supportive. Doctor Alvarez and his staff did a great job. I have confidence and trusting their work. Highly recommend.

  164. If I could give negative stars, I would. A hospital shouldn’t be the thing leaving you in pain, it should be relieving it. But this hospital makes it very well known that they don’t care if you are hurting or in pain. My fiance was …

  165. Literally the worst place to have a newborn. Doctors, nurses and whoever else is constantly in and out of the room turning on the lights and talking loudly literally all night, unnecessary checks done back to back from multiple different …

  166. If you call to pay or provide insurance make sure to either record the conversation or get name and some sort of reference number. I called to provide insurance info and next thing I knew I had a collection bill. When I called Atrium I was …

  167. This hospital does not have good service at all! I had to wait 13 hours in the ER to be seen for an infected finger that needs amputating! The ER waiting area CNA that was checking vitals, snatched my arm because I wouldn’t let her hold my …

  168. Don’t ever go to the Emergency Department. The staff is apoplectic and nonchalant in serving their patients. They leave patients that need immediate care in side waiting rooms unattended and could care less if they get the care they need. …

  169. I can only speak for the ER department, but my sister went in with several ailments… Some symptoms were life threatening and she had to wait 9.5 hours! She didn’t even get seen by a doctor!! This has to be the worst emergency room I’ve …

  170. If you use this hospital network, please record any conversations with customer service or billing. They will get every last penny they can from you. I was left with a surprise $8K bill for a routine lab panel that costs about $150 to run, …

  171. Dad went for a pacemaker, he did very well, but pushing my mom in a wheelchair plus bags alone and at 11pm UPHILL half a mile to parking, not including the half mile through the ENORMOUS entirely too massive hospital made me want to go back …

  172. I was waiting the doctor for 8 hours I had an appendicitis with horrible pain, I did not know diagnosis yet and doctors told me not to eat or drink anything. I had a headache, because of hunger and because I was thirsty. I have not …

  173. My Mother had a leadless pacemaker surgery on August 11 at the cardiac center in High Point and we couldn’t have been more pleased with the level of care she received. Dr. Akbary is top notch in his field and was very thorough. All the …

  174. My wife just went there to be evaluated by a surgeon for an issue. The “doctor/surgeon” felt her smart watch was more important then my wife. Plus, they did not ask if students could be present and they kept a disc of her recent procedure. …

  175. The night Nurses at this hosiptal are horrible! I have spoken with several that have lied about new equipment that is helping my loved one to get better. It took me to call to the call the new building . Nurses station at 1:00 a.m. after …

  176. Doctors are usually good here. It’s the staff that’s horrible. Not talking about all, but some need to be taken back to school to learn not to lie. I have been here several times with my dad and nothing has changed. Right now in …

  177. My husband spent several months in and out of this hospital. I live 2 and half hours away and can only make the trip about once a week. The parking and getting into this place is horrible. Nurses or anyone ever called with …

  178. This place has taken not a step downward, but a steep dive. I have a family member in danger, they said, and it’s been since 1 pm yesterday, over 21 hours, since anyone has given us any info. This after myself and another family member were …

  179. My daughter recently had a baby here. Everyone we came in contact with, from the doctors, nurses, housekeeping, dietary, etc. was so warm, caring, and professional. She could not have had a better experience. Extra kudos to Nurse Victoria in L/D. She is a stellar nurse and deserves the best accolades.

  180. I arrived early for my daughter’s appointment at Atrium Health Wake Forest Baptist Urgent Care in North Wilkesboro and was told that we might not be seen early. We proceeded to sit in the lobby and could audibly hear the staff talking …

  181. I wouldn’t even send my worst enemy to this place, the way they treated me as an autistic person in the ER broke me. I don’t feel okay, at all. It’s not about the the 8 hours i spent in horrible pain, the fact there aren’t any beds. I can …

  182. I recently had four Hernias fixed at this hospital. Everyone was Extremely Nice and Very Helpful to me. All my needs were taken care of and I was extremely comfortable as I had my surgery and recovered in the hospital. …

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