Mailing address: Please mail all payments to the mailing address. P.O BOX 641030, Beverly Hills, FL, 3446 4 Physical address: Please do not … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
| Friday | 8AM to 4PM |
4073 N Lecanto Hwy, Beverly Hills, FL 34465
THIS PLACE IS NOT PERMANENTLY CLOSED. They’re very nice people.
This waste management is a joke they do not pick up garbage like I pay for which is twice a week Monday and Thursday . As Christmas of 2022 on a Sunday they observed Monday for holiday, most go to next day nope they didn’t come til Friday …
Absolutely the worst place of business. Unprofessional BOTH supervisors are rude . Went in to get an explanation of my bill and where my 150$ deposit went . Not 2 mention I’ve only had service since sept . Now saying I didn’t pay any bills …
They need new professional staff
Water Nazis of Beverly hills
Very helpful and informative. Thank you
Very rude employees! This area disgusts me.
Outstanding. Water, and sewer on during and after the hurricane.
Worst company ive ever delt with for more reasons then one
If you’re a day late they turn your water off. They’re the worst.
Customer service is terrible. They could care less if you have issues that need to be resolved
Incompetence in the first degree is how I would describe their customer service!
Charged us extra for having water turned on that day n they never did. Plus very rude
Rude, unprofessional people that work in the office. Trash service horrible and never consistent.
These ladies have only ever been nice to me and worked with me when iev been late or a little short nothing but good things to say about them.
Staff is so disrespectful and RUDE. I swear I would never deal with them again if I had a choice. You all need to hire new staff!!
Water isn’t even worth paying for it’s so nasty you can literally smell taste and see all the chemicals they put in.
I am very happy with the customer service. They take care all of the needs in a timely manner. Couldn’t ask for more.
I wish it was possible to give no star. What a Monopoly they got going. They have no remorse and will do anything they can to get as much money from the customer possible. Horrible company, terrible service.
My experience with this company has been outstanding. They have been very friendly and helpful.
30 dollars a month for no usage?You should not pay 30 dollars if you have not used a drop of water or flushed the toilet,a 30 dollar connection fee for nothing is criminal.You have to give a cash deposit that is outrageous and they told me …
Very rude and unhelpful staff.
Garbage service is irregular and unreliable. The sanitation workers used to toss my cans like confetti!
Horrible service never getting our trash on the day it should be picked up and when you call it’s always a bs story.. just over all poor service water bill is always jacked up.
Ladies with fake smiles who are extremely rude and smirk and laugh when they shut off your water. Two years of dealing with these issues and nothing has yet to be done. Slap on the wrist and are still able to work only because there privately owndo. The BBB will be notified next.
So the truck broke down , but they did come the next day and picked up.
I experienced the same as the other reviewers. The ladies in that office are rude and not helpful at all. The only nice one is the young lady. I hope to NEVER deal with them again!
Californian Services in Dominican Republic 😅😅😁 …
Horrible place. Staff are always very rude. Some guy in the office today spoke to me and I didn’t hear him clearly so I said im sorry what was that. He then yelled at me in front of other customers. The monopoly they have is ridiculous. And the water quality is horrible to top it off…..
They’re always there for me and they do a great job couldn’t ask for a better service. I definitely give them 5 stars. It’s been almost 2 years in ive never had a problem with them.
Trying to set up auto pay. Called 3 times, daughter stopped in once, ea h time we were told we were set up. NOT!!!!! Called again, this time was told it can not be done over phone application papers will be sent. Nothing what do we have to do beg????????????
The WORST company I’ve ever seen. They had terrible trash service for weeks on end, our trash would sit outside rotting and we would get notices from the HOA due to the incompetence of the company. Employees are extremely rude.
They steal and cheat… Make up their own rules… Don’t inform you about any changes. Make in almost impossible to keep your water on. If you can go to anyone else do so. It will save u time, money and alot of stress. They are a pathetic excuse for a company and I don’t know how they have been opened this long.
Water nazis! We get our notice in as we are getting shut off and they say take it up with postal carrier! Rumor has it that they enjoy shutting your water off as to collect more 50$ fees, we all know it costs 50$ To turn a valve
Disgusting and dishonest people!!!! I cannot stand them and they are in addition thieves! They overcharge for sewer and water usage and the trash is maybe picked up half of the time! Not only that but they turn off services even though your …
Avoid moving to their service area you will regret it. Horrible customer relations both out of the office and techs cash or money order only no debit or c.c.? What are we in the 1960s still.water tastes like chlorine ALL THE TIME. Lord knows what else they add to it past that.
As a new resident we have had two contacts with Rolling Oaks and have could not have been happier with them. We have met three of them in the office and three of their tec’s and they all helped not only with our service but with the local area also.
Bunch of jerks and scammers run this office. They just want to steal every dime you have and they don’t care. More do they show any human compassion for someone who is sick and just a day late and can’t waive the fee once. Rude people don’t move to Beverly Hills or put a well in and avoid these crooks.
I am a fairly new customer, moved here in March, I have been very impressed with the customer service and help they have provided. You can always find people who complain about everything, I can’t see any validity to what I have been …
Very, very rude staff inside the office. Living in Beverly Hills, we have NO choice but to have this company unfortunately. They do not care for the customer. I give them 0 stars
There is one young lady who is absolutely wonderful. The rest of the staff isn’t even capable of smiling. I’ve never encountered such rude people. Thank goodness we can pay online now and not have to deal with them anymore!!!
Constant water outrages! Deliver a boil water notice to everyone but me…(I litteraly have them on surveillance skipping my house, for no reason) so I wound up very sick in the hospital! The reason was bacteria from the water stayed on my …
If there was a negative rating I would most definitely use that one. This place is absolutely terrible & over charges ppl. Then when you call their excuse every time is oh you have a leak. Well umm my irrigation is shut off & my husband knows how to check for all that. Maybe your company just sucks.
By far the most unprofessional group of men and women I’ve ever had the displeasure of dealing with!!!! From the field techs to office staff. The office staff speaks to you like you are under them. With the 2.5 -5 million a year they claim …
They never pick my trash up on time I always have an issue with them. They’re rude. I was working the day my bill was due and the day before so I paid it immediately the morning after the due date and was charged $5 extra for being late yet most companies give you a week before they charge late fee. Worst people ever to deal with.
Wow, thank God I’m moving. I just called with some questions as a renter, landlord pays bills so I have no idea of their standards for removal & I was just inquiring about pickup rules regarding tree limbs and furniture. Their website is of …
Probably about the worst water utility company ever! Everything with them is a hassle, they are unorganized, very unprofessional. Just a horrible company all around. I finally sold my last property there and thank god I’ll never have to deal with them again!
We have been a customer with Rolling Oaks Utilities for almost 16 years.Everyone I have been in contact with has been very nice. This goes for the office personal and the men who read the meters. …
Went to pay my bill and, as a new customer, I was thinking they were open until 5:OO PM, BUT NO!! They close at 4:00 PM. Got to the door, BEFORE 4:00 PM, all the curtains were drawn and I heard someone locking the door!! Went back to to …
This is a Monopoly having only 1 choice for our water needs, Rolling Oaks. We need at least 1 more Company in our area to offer services for water otherwise we are contributing to a Monopoly. The Constitution says having a Monopoly is not …
I went into the office of Rolling Oaks Utilities on June 14 to setup my trash pick up. I am new to the area, moved here from West Palm Beach. The ladies in the office are extremely attentive and so polite. I was made to feel right at home …
Customer service is non existant, Michelle is an absolute evil person, the water quality is terrible. They require a ridiculous amount of money for a drposit, but if your late on a bill and politely ask for 2 days extra they turn you off. …
Absolute thieves no customer service and very rude and ignorant office workers. Changed my meter without notifying me and created a leak then tried to charge me to repair it. Also would like to know how they fixed a leak 24 inches from my …
Worst company ever!!! I would not use them if there wasn’t a monopoly.
To make long story short, Rolling Oak Utilities sent a very unkept, rude, dangerous crazy man to switch my water meter.
When I told him no because they discovered a leak at the meter one working day …
Update 10/3/18: Looking at their billing closer to see why they are only bill that doesn’t get paid on time – they bill on the 20th of the month by mailing postcards and payment is due by 27th of month before the postcard is ever seen. …
Wow you guys make me want to move!!! You guys are thieves! I was hours….HOURS LATE and they charged me a $5.10 fee. It used to be $5 but the greedy people added .10cents onto it because why not?! Customer service is rude. They act like …
Office staff are the rudest people in customer service I have ever came across. The company won’t take credit/debit so you can pay your bill conveniently . Sends out incorrect bills-then shuts your water off because you didn’t pay the full …
Though I am relatively new to the area, my experience with Rolling Oaks Utilities is neither good or bad. I do agree with another post regarding making change. I did ask for change once and they did not provide it for whatever reason. I …
Anytime I have talked with the office staff they have been absolutely helpful and kind to me. Thank you all for your good service! And yes– i paid a late fee last month– but you know what? It clearly states on my bill that if I pay it by …
I previously posted a negative review for rolling Oaks utilities. After speaking with someone on the phone today it’s possible that our communication wasn’t 100% clear. In all fairness they have been very good and very flexible over the …
We purchased a house in Beverly Hills in 2008. There had been a lien put on the house in 2007 by Rolling Oaks Utilities. …
Due to all this Covid situation (my fault) water was shut off and just honestly forgot about it. After 2+ years of continuing payments. I find out it’s an Xtra 50.00 for them to turn it back on! I understand it was my fault to begin with due to life and just flat forgot. But 50 bucks?
How can you charge somebody on being late with a payment but you guys are always late. Y’all Must be democrats. Today is Monday April 11th my trash 🗑 is still sitting there full. …
Absolutley the rudest of staff i have ever dealt with. Completely merciless. Keep track of all transactions and payments. Their unprofessional operation has sent inaccurate bills from time to time. I find it suspicious considering a major …
I had a great experience with the folks in this office. Went in there on 3/21/19 around 9 am to open a new account for my recently purchased home in Beverly Hills, the lady at the front desk was kind and courteous, very knowledgeable, and …
Office staff very unprofessional. I am landlord after a renter moved I installed hardwood floors . I decided to put pan under Hot water heater in case it starts to leak, because of new floors. 7 protrusion of water thru floor but, I …
If I could give them a -5 star rating I would. I’ve unfortunately had to use their services with 3 different properties in the area. The old lady / manager, Karen (I believe), is rude and unprofessional. When you call to have water turned …
I am not sure why I see such negative complaints. I moved here from a big city and this is 100 percent better. Rates are lower then bigger cities and the ladies in the office were very friendly. I am sure that everyone that is late will …
If I had the ability to choose another utility company for water/trash I would have already made the switch. The woman with the nasty attitude needs to find a new job (the other 2 are/were pleasant). My bill was less than one month past …
Not really reliable. They leave trash still in the garbage can. Their customer service is awful
Their staff are the rudest I’ve ever dealt with and have the lowest I q’s. They constantly try to scam people out of more money.
Got no notice I was gonna be shut off ! And they shut me off while I was home ! No knock on the door nothing oh and better yet they did it an hour before they closed so now I am without water I didn’t know that 48 dollars ended up in a shut off !
SCAMMERS, WATER BILL WENT FROM $70 PER MONTH TO $200 PER MONTH, I CALLED AND HER ANSWER WAS TOO BAD THATS YOUR BILL, PAY IT OR WATER GETS TURNED OFF ????? THEY CLAIM THAY COULDNT READ MY METER AND SENT ME LETTERS, LIES. I HAVE NEVER RECIEVED A LETTER FROM THEM, EVER!
I’ve lived in Beverly Hills for 2 years and haven’t been late once on a payment. The main line in my back yard sprung a leak. My back yard and 3 neighbors back yards are flooding. We have been waiting a week for answers as to when the …
The worst Waste Utility company in the county by a LONG shot. I’ve given up on replacing my (3) $75 garbage cans every 3-4 months because they get thrown around or the lids ripped off, literally. So who ever has to toss it in the back and …
I wish that there was a 0 star rating. This company really needs to look into what they are doing. Never received a bill but I guess that’s my fault according to them. Lost water with no notice. I will pay but since I get home from work …
After reading all negative reviews I was planning to buy a home in Beverley Hills but now I am not so sure. I live in SW Ocala and we have Marion County utility for water. My bill comes in an envelope with a return envelope enclosed. I do …
My trash is never picked up on time I always have to call to get it picked up. It’s ridiculous and unnecessary. They just told me that my days are Monday and Thursday but the paper I had when I moved in said Tuesdays and Thursdays. Since I …