Excellence in Eye Care, Refractive Surgery, LASIK, Glaucoma, Cataracts. Largest providers of comprehensive, state-of-the-art eye care … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 4PM |
150 E Manning St, Providence, RI 02906
Incredibly efficient, attentive, timely.
The lady at call center is Extremely rude, unwilling to help & dosen’t respond to calls professionally.
Excellent service
Meets all expectations
Efficient pleasant staff
Friendly and professional
One star is too high of a rating for this place. Incompetence runs rampant through the their staff
Expert care in a supportive and pleasant environment!
Efficient and professional!
They have a delay all the time, very long delay.
Very professional
Excellent
Dr Perlman is fantastic, the staff at checkout need to be more pleasant.
Staff are exceptionally rude. One refused to use my correct first name.
Very dissappointed long waits, and they can’t even respond to pharmacy request to update prescriptions.
horrible attitude the people over there do not care about the patients , You are just a number to them
Everyone was friendly and professional.
Dr Newton is a real professional.
Had cataract surgery. I now have bionic eye.
On time
Everyone was very helpful a great doctor
Professional, courteous, service is the standard at the Institute.
Very thorough & imformative
Needs always addressed quickly
Excellent great staff great doctors
Very good service the staff is very polite and kind, keep up the good work…
I had an appointment for my son today. It snowed. They closed. They never bothered to call me to cancel. Un-be-lievable!
LONG WAIT IN WAITING ROOM AFTER PHOTOS
Efficient, knowledgeable and pleasant.
Fast and attentive exam with informative explanations is typical.
Everyone is so bright and bubbly and paying attention to details! I wouldn’t have it any other way!💙♥️💜 …
This place is ridiculously slow every time. You wait in the waiting room, then in the treatment room and again to pay. Terribly inefficient
They have everything you need when it comes to eyes. Very professional
Very easy, very professional,
I was impressed with the entire experience. Thank you
Dr Nice is excellent but administer should be replaced for extreme incompetence. Totally lacks managing ability.
The wait time is not as long as it was before COVID-19, which is very good.
Very long wait time 2 to 3 hours waiting in a car in 90 degree heat waiting for my mother to be done with her appointment.
Can’t send create account in the patient portal. Also not answering phone to make an appointment, says message voicemail is full, call back later
The care is always excellent
I had an eye injury called and they took me an almost immediately I love this type of service
Very professional and courteous met your needs timely, couldn’t be better.
Dr was very caring in gentle…
These reviews are fake just so you all are aware Hr and management makes fake accounts to leave reviews i’ve witnessed it walking by quickly before.
These people are true professionals. On time appointment and personal service.
Wonderful doctor, no waiting and very efficient
Substantial improvement over last year’s visit—much more organized, on time, professional and friendly
First rate professional service
I was seen on an emergency referral. I saw Dr. Newton. From the time I walked in, was seen by the doctor and then check out, I was treated with utmost care. I will be switching over here for my eye care.
They scheduled me with the wrong doctor, so I wasted my time off from work for nothing. Disorganized
The Dr. Lang is very professional and the assistant too.
Very satisfied with the service provided.
Great service! I recommend it!
Excellent experience. Plenty of explanation. Good and caring conversation. Procedure went smoothly.
My husband received excellent care there. The staff and doctors are wonderful. The waiting room is pleasant and quiet.
Professional, knowledgeable staff, on time appointments, clean environment, and great doctors and technicians.
The wait time was excellent. I didn’t have to wait more than five minutes
Dr. Gupta and his staff are kind n caring.
My doctor referred me to RI Eye Institute. I left a message and never received a return call. I called the office again was left on hold for over 10 minutes. Called back the receptionist was unapologetic and rude. Will not be calling again!
Process was both quick and efficient. Staff and medical staff very pleasant!
I have Dr Karo he’s excellent I use glasses sends I was 13 now after my surgery I don’t need glasses anymore only to read ♥️😎 …
I have been bringing my son here for over 10 years and we love dr Donahue. I would not consider going anywhere else.
? why i was greeted by a friendly woman who told me no appointment no treatment.. even though I’m a patient
two times before….go to a hospital she told me.. Tues day at 930….feb21st.. …
Pleasant staff and efficient handling of my needs.
Great place for eye care!!
Great Doctor and all very helpful technicians
This place is ridiculous, no consideration for patients time. Everytime I come for an appointment I’m not seen for 3 to 4 hours. Check out staff is extremely rude. When I told the Doctor that I needed to be at work at a certain time his …
My first visit and was an excellent visit!!!
Extremley nice and my daughter has recieved excelent care here and contunues to recieve excellent care. Shes enjoys going there tgey are great with kids and kind and curteous to me.
Dr.Hoffman is talented and all staff are very well trained
Another medical facility where the staff treats everyone badly. These angry woman should just stop working and not intetact with other human beings. They obviously are unhappy in their lives and each day take it out on patients.
Too bad the doctors are asleep at the wheel…
The two doctors we deal with are both very personable and professional.
Dr. Lang is a super guy. He knows what he is doing.
I have been a patient almost a year (detached retina) the quality of care can not be beat. Dr. McCoy and other ophthalmologists on staff are outstanding in their field. Zero complaints.
My doctor was efficient and explained everything.
Went for Laser on left eye ..All went well and came out extremely pleased!! Highly recommend them!!!
Was seen very quickly when I visited and treated very well during my time there. Staff was very professional.
Very accommodating in scheduling appointments both days and times.
Excellent care from Victor and Dr Gupta
The staff and Dr. Kupta are the best and very caring..I am blessed to have them in my life for my medical needs..
Nice facility. Friendly staff.
Always friendly, professional and prompt.
Dr Gupta saw my husband for an emergency visit and saved his sight. Thank you for your kindness, your bedside manner, your explanation in lay terms. You are awesome!!!
Everyone I encountered is kind and considerate.
The office staff at Kettle Point were exceptional but when I had my follow-up in Providence the woman in the office “Gerrie” was rude.
Worst service ever!!! Been a patient for many years and called with an issue. First question asked was if my injury happened at work and if I filed a workers compensation claim. I said “no”, so they could not see me. They just lost a customer!!
Very pleasant and professional staff.
Removed 1 star for the very long hold times when calling the office on the phone.
I made an appointment here months ago. Today I was supposed to see the doctor, but was told I didn’t have an appointment! Someone really screwed up and it wasn’t me. It’s possible I could have gotten the date or time wrong, but to forget …
Staff was so helpful and friendly with helping to fix a pair of glasses. Highly recommend them!
I accompanied my wife for her appointment with Dr. Thomas Lang. It turned out that these folks have a total chaotic system. Thirty minutes after filling up paperwork the receptionist called us for some missing signature. It took another 20 minutes to be called in to see the doctor. Appointment has no meaning here.
Smooth, painless procedure (cataracts), very caring staff and operating doctor just excellent. 100% success.
Seems like a pleasant facility. But my mom says the doctor in charge has a horrible patient-relationship manner. My mom never understood what was going to happen very well.
Providence location: They don’t even deserve 1 star. Dr Pearlman was so rude… I can’t even begin to tell you. Avoid him. When we walked into the facility we were sternly pointed at because we were heading in the wrong direction. No …
The Optical Department is horrible. The staff there are always so miserable. I drove up here today for them to tell me its by appointment only. Never received a notice or nothing about the change. There was 3 workers assisting no one. Not one helped us to just pick out a quick pair of glasses. Sick of this place!!!
I called with an eye emergency as a new patient and was seen within 2 hours; the staff were pleasant, helpful and attentive, and the doctor fantastic! The facility is large and has lots of parking, and is conveniently on the East Side.
Dr. Hofmann and his staff are wonderful and took excellent care of me. Would highly recommend them to anyone
The lady at the desk took someone before me that was in back of me in line. She didn’t know how to find my insurance info in the system.
The doctor was really late about 45minutes past my appointment time. Then he …
I waited 2 and one half hours for a pressure check. No one bothered to tell me that the Doctor was running behind due to an emergency. Needless to say, I call before I leave and try to get early morning appointments. I still waited 35 minutes just for a pressure check. Ridiculous!!! No one ever gets back to you.
I am very impressed with the eye examination I had, and very impressed with Dr. Newton and his advice.
I will definitely recommend RIEI to anyone who asks about my experience with everything.
This was my first visit to the RI Eye Institute and everyone was so nice, Dr Jane Cook is awesome!!
Calling this place is ridiculous! They NEVER answer the phone and god forbid they called back! I called twice for an emergency yesterday, and left messages-no call back! One message was on the “if you are having and emergency line” no call …
Just left there this afternoon.. will never ever be back. Second time there. Can’t even talk normal to anyone there, the whole staff is misery. Then this older Dr made my son sit on his knees , guess they don’t have booster seats lol, and …
If I could I would give less than one star. First of all, the woman that sets the appointments is very rude and just plain stupid. I have been going to this place for way too long, about 3 1/2 years. The first time was great, except I had …
Very organized procedure’s from entering to exiting.
Staff and Doctors always friendly and very professional. Seamless appointments.
Great service kind and very friendly staff a definite place to check out!
I found her to be very pleasant and helpful for my field vision
Professional staff, especially to include the young ladies who showed their commitment to making an uncomfortable old man feel he had made the right decision for corrective eye care.
I look forward to my yearly visits to Dr. Boivin.
Always upbeat and an interesting conversationalist. Oh, does the eye thing really well too.
This is the worst place to book an appointment, I have spent my 6-8 hours calling them for two days to re-schedule my baby’s eye appointment. They are busy but have no courtesy to call back, it’s on the patients to hold the line for hours, …
The doctor’s assistants were great, Dr. Gupta great as always hiw ever the fron receptiones needs some improvement
Appointments take FOREVER. Expect to be there for at least an hour no matter what time of day. Hate how you get your eyes checked in one room and then they move you to another room with all the same equipment to see the doctor. What a waste …
Rude receptionist not willing to listen or provide any sort of solution. I was told to call here by my normal eye doctor for an emergency visit. The receptionist seemed shocked that I was told to call her and that I should be seen by my …
Dr Christopher Newton.
Took a very long time with me. Understanding, caring, competent. I felt in good hands with him. …
Dr. Newman the optometrist is very good at his work, considerate and kind.
The business could be a bit more sweet and considerate..but they are efficient and quick.
Our first appointment with our former 25 week micro-preemie involved a 2 hour wait due to the doctor being behind because of an emergency appointment. At the time, sitting in the waiting room with our 9 month old daughter was tortuous, but …
The photography session began right on time and was conducted efficiently and on a friendly manner. Very pleasant experience.
Front desk is asleep at the wheel – worst possible patient service ever. I called 3 times trying to become a new patient – if that is how you get treated even BEFORE your first appt, I don’t want to be a patient of theirs.
Staff was very nice did their job.explained things.and the doctor also took time to explain and answer questions.a very good experience at eye institute.
Dr. Justin Karo was excellent. I was completely blind from.my right eye and he with his knowledge and experience throughout the world cured me. As of today 1month and 4 days after surgery from a scale from 1-10 I’m a 9.
Thanks again Dr Karo, your the best.
Excellent doctor, wait time is too long
All visit’s objectives were accomplished. Well organized and run visit overall.
Other than over-scheduling which causes long waits, everyone i had contact with was fine. I really liked Jason Karo. He does a thorough explanation of your condition . A great surgery!(And he is cute!) The Seekonk Surgery Center is all nice people. Been there twice!
I was seen on time, everyone was friendly, effecient, and competent.
Wait time is longer than visit with dr.s. Doctors are very good. Left 2 messages for appointment with Elaine to schedule never called me back. Called and asked for her and she never picked up after 10:00 minutes. Plan your day on these visits, wait time and trying to schedule another appointment. Again dr.s great.
Terrible. Ive had a watering eye that burns and discharges for over a year. Only on one eye for over a year straight through all seasons. Other eye is perfectly ok. The dr I saw, who btw wasn’t even the one I asked to see even though I …
Great staff, short wait and always excellent care! I’ve been coming here for 25 years as does my family and anyone I recommend.
I saw Dr. Gupta on an emergency basis. He was exceptionally thorough, very frank with regard to his abilities and limitations for this particular situation, and referred me to the emergency room. I would revisit Dr. Gupta in a heartbeat.
All persons are friendly, professional, and helpful. Ready to answer all questions. You feel very good comfortable being in their care as you know they really are about your well-being.
PARENTS: If you are like me and have a child with special needs who sees over 10 specialists and you NEED a provider who understands and is flexible …. THIS IS NOT THE PLACE FOR YOU. I tried to schedule an appointment with Dr. J. Donahue …
I was very pleased with the attitudes of the staff! Kind, caring, respectful! My exam was extremely thorough, and I feel confident going forward with all of my eye health at R.I. Institute! 😀 …
All of the medical employees were excellent at RI Eye Institute that I dealt with. Very professional, courteous and helpful. Dr Gupta was excellent.
I have been going to Dr. Hoffman for many years. He is professional .Knowledgeable and the best person ever!!!!!!I love the Staas, they all make you feel very comfortable and professional.
All the staff members are so kind and helpful. The nurses are very compassionate and friendly. The facility is very organized.
If I could give them zero stars I would. They don’t care about their patients at all. I called ahead to make an appointment for 1:25pm due to an eye irritation that had been going on for 2 days. At 1:15pm I walked in & the front desk …
The wait was not long to be seen, the doctors are polite and helpful
5-stars for Dr. Newton, to whom I was referred for expert cataract removal and lens replacement surgery. He’s highly experienced and a quiet class act. My vision is better than it ever was with my internal prescription lenses. …
I feel very fortunate to be seeing Dr. Hofmann at the RI Eye Institute to screen, evaluate and treat a small underlying eye condition that may have gone undetected at such an early stage if not for their technology and his expertise. I am …
Very efficient. On time and very little time in between tests
Th results of a traumatic eye injury several years ago brought me to the care of Drs Thomas Lang and Sarah Anis. Their care and empathy are extraordinary. Without their superior skills, I would not have the vision I have today!
After reading some of the reviews, I wasn’t sure what to expect when I called yesterday to make an appointment Upon my first call, late into the afternoon, Sandra answered. I was pleasantly surprised. Although I hadn’t been there in many …
Dr Hoffman is great. Great work friendly staff. Highly recommend.
I am very pleased with the care that I received on my last visit.
I cannot find the words to express my gratitude to all at New England Eye Institute the staffing in number1 made me feel I was in the best knowledgeable hands Dr Gupta was so amazing /caring/ answered all questions I had/never rushed …
I had an early appointment and the waiting room was already full but i had a very short wait time before being called into a treatment room. Very efficient staff and knowledgeable staff.
Personal courteous and thoughtful attention from the moment I walked in through the whole experience. Excellent services by the Dr’s. Thank you for been here for our community.
Accompany a family member here, not a patient or client. Waiting room is alright .
Kind, caring and thorough physician and staff.
Short staffed to get checked in!
I really like my new Dr Raufi! So sad that he’s leaving….
The staff at the RI Eye institute are the best !
Kind and caring people who all know what they are doing ! They make me feel right at home every time i’m there !
Thank you, all !
Dr. R. Jeffrey Hofmann is the consummate professional. Explains what will happen. Truly listens and answers every question. Then executes surgery with the greatest precision. 1 1/2 hours, 40+ stitiches and only felt the pinch of the …
Updates: The review below was posted a couple of years ago. The customer service has improved significantly recently. My recent communication with the front desk has been pleasant and helpful. …
Always very professional- on time appointments- everyone is very courteous
I strongly believe from past and current circumstances if anyone is having vision problems R I Eye Institute is the place you want to be.
On time, expedient professional evaluation and diagnosis with satisfactory results. No nonsense process
I’ve been going to the Eye Institute for 15 years and the service is impeccable. The staff is wonderful and Dr. Bovin is amazing. If I need to order glasses it’s in the same building so everything is there which is very convenient
Knowledgeable and patient doctors are always a joy
That is what I find at RI Eye Institute
Every Staff of R I E Inst. are time conscious and the Doctors are GOOD in their respective fields..
Dr. Lang is amazing. I’ve had him as a doctor for years and he continues to be kind, considerate, and extremely thorough. The staff is very helpful as well. Thank you all!
Absolutely no regard for people’s time. I waited over 50 minutes for a 5 second scan. I was supposed to be in and out but that didn’t happen and when I asked I was told “you’re next” but this is ridiculous. These offices need to be …
Dr Rothchild was the best. He removed a large stye from my eyelid. He told me everything that he was doing which I so appreciated and did a terrific job. His staff were very personable and professional.
Honestly really bad customer service, the receptionist wouldn’t even let me talk. She just kept interrupting me and put me on hold numerous times. Someone really needs to work on their customer service skills. I waited more than a month for …
Looking for new glasses? Treat your eyes to a real top-notch experience…The optical shop at RI Eye Institute is outstanding! From the minute you walk in, you are greeted by pleasant professionals who are dedicated to making you have a …
Couldn’t ask for more professional staff!
They were truly AWESOME! I felt comfortable just walking through the front door! Thank you all for your kind service and sooo clean! Highly recommend!
Thank you Dr. Newton & staff
Absolutely first class staff, and the most thorough, professional doctor on the planet.
Orderly access to doctors. Intake process was polite and timely. Wait time was shirt. Staff were all helpful and respectful dr was a rock star. Check out was efficient and friendly.
I am always treated professionally and with respect when I have an appointment at Rhode Island Eye Institute. Dr. Lang provides an in-depth examination and allows time for all questions to be answered.
The wait time is short and the office staff, doctors and their assistants, are friendly and very professional.
All ?’s where answered. The wait time can sometimes be a little much. But overall once your name is called smooth sailing after.
Every time I have had a doctors appointment with Dr Hofmann, I find the staff who check you in and schedule your next appointment, are always upbeat, professional and accommodating. I am greeted with smiles from the time I am checking in to …
Dr. Newton and his staff are all amazing! I travel from Massachusetts because Rhode Island Eye is the best!
I had PanOptic lens transplants and I feel like a new person. Recently I had a …
I have been a patient at the Rhode Island eye institute for probably 20 years. I have seen several of the doctors and feel that they are highly skilled, knowledgeable, current, and professional am very satisfied with their care. However, I …
Great organized system to provide top quality service. Dr Perlman and his assistant Joanie are a great team and have seen me thru 20 years of keeping my vision as good as my 80 years can be expected.
Dr Donahue is really wonderful! So thoughtful and sweet with kids. This is my 2nd child to see him in the last 18 or so years. I highly recommend him.
Very organized. Very knowledgeable physicians. Friendly and accommodating staff
The staff is very friendly doctor Gupta is very good with his patients thank you Rhode island eye institute
Everyone was friendly and professional and I think that the new software is a big help in booking appointments for the staff. I’ve been a patient for 25+ years and have recommended RIEI to many people over the years. Dr. Perlman is the best!!!
The Optical Shop at the Providence location is excellent! I needed a pair of specialty safety glasses made so I can wear them for my job. The staff here were very friendly and helped me out with this unusual request. Turnaround for the …
Very efficient & friendly staff. Felt very comfortable with both doctor & procedures.
I usually go the the Wakefield office but I needed to see a specialist. I have never been so upset by a doctor’s visit. I didn’t get in to see this doctor for three hours! When I had the audacity to complain I was lectured that this …
Great service with friendly atmosphere .One eye surgery done, another scheduled in three weeks.
The staff at the Institute are very professional. Some members more engaging than others, but most are pleasant. Dr. Raufi is well versed in the field. Be prepared to ask questions; which he can quickly answer. Thankful for a caring, …
They answered all of my questions proficiently and I felt very comfortable.
I’m certain the clinical staff are excellent at what they do, but I never got the chance to experience their care. Over the course of two days, spent 25 and 30 minutes respectively on hold trying to make an appointment for a LASIK …
The staff in the Optical Department is outstanding!!! I didn’t know what I was looking for, but they took the time to assist me while trying on multiple pairs of glasses. They are professional licensed Opticians that go out of their way …
Efficient and professional staff. Dr. Boivin and her team are very knowledgeable and thorough!!
My husband is a new patient and was treated with respect and kindness. He is a diabetic and has special needs due to his disease. Also has cataracts. Dr. Newton came highly recommended and we were delighted the entire experience, from check …
I have received excellent care from Deb and the team here for a long time. Several years ago after eye surgery I really needed a complicated prescription and was having great anxiety.They were terrific.I could not recommend them more …
I highly recommend Dr. Boivin and her staff. I had an urgent concern, and they “fit me in” even though the doctor had a full schedule. I have full confidence in her diagnosis and treatment!
Very friendly staff, takes their time with appt and answers all your questions with no rushing alone. Would highly recommend this group
I have been a patient at Rhode Island Eye Institute for many years and I just went for my 2022 annual eye exam. I felt I received a very thorough exam and fortunately there were no problems with my eyesight. Not only do I like my …
I have found all the staff from check in to check out to be professional, kind and reassuring. Today Ian ran me thru my initial tests and his competency and courtesy were on display. Dr. Anis’ assistant was excellent and explained what …
The R.I. Eye Institute runs like a well oiled machine! Most visits Are on time with a couple that have been a bit of a wait but the way I see it is if I were having an issue and needed the extra time, I would hope that I would be the …
My only problem with the institute is trying to make an appointment. I have called 6 times trying to get through to someone to make an appointment for my partner. I was in the office last week and tried to get an appointment for him, they …
Great experience with Dr. Donahue, very professional, kind and attentive. Experienced technician did a great job in measuring my son’s vision.
Facility always clean & staff is very helpful & pleasant. Not to mention the Doctors are great.Always knowledgeable & take their time to help.
The time that Dr Hoffman took to explain a situation that was very important to me was so much appreciated.
The stall was very professional! Dr. Cook explain the whole procedure. She was great.
I wouldn’t go anywhere else for the treatment of my eye condition. RI eye Institue is the best, their doctors and staff are great and really make you feel at ease. A big thanks for all they do.
I did not wait long to see the doctor, the ladies at the registration were very kind very nice, the nurse that picked me up in the waiting room she was very efficient she waited for me to catch up with her while using my Walker, very pleasant to talk to and very knowledgeable
Ri Eye Institute personnel are very professional, sensitive, caring and accommodating to patients unique needs. Have always found the attention and caring amongst all staff to be very warm and sensitive. This is a very busy office and their …
Stay far away from them. I was a patient for over a year, and one day they started to send spam mail stating false claims I owed money, yet my insurance covers me and I have no co-pay. They are simply trying to scam money directly from patient despite already have been paid by an insurance company!
While experiencing an eye trauma contacted the facility for what expected to be expert treatment. My call was met without compassion nor interest in treatment without regard that I’m a patient of Dr Pearlman. They recommended I see an …
Staff at your facility are very helpful and knowledgeable in their field and are willing to assist you with any issues or questions regarding your situation.
Doctors & staff are very helpful, informative…I always have a great experience here.
Very curtious and professional. I didn’t have to wait long, I was seen promptly. My last 2 eye Drs said my cataract wasn’t big enough to remove. When I went to the Eye Institute, they saw my cataract was huge and completely covering my …
Dr. Hoffman was great and the entire office staff from the reception desk to discharge was very accommodating!
My experience was good very nice staff. I see dr. T. He is really nice I like him except the wait for him is over 2 hours once I was there over 3 that is just too long. Mt mother sees dr. Gupta and she is never there more than an hour. So I am not sure why so long to wait.
Dr. Christopher Newton performed my cataract surgery yesterday at the surgical center in Swansea, MA. I had the LensX procedure. The entire process went extremely well. The staff is professional, knowledgeable, caring, and efficient!
I always have a good experience at the eye dr’s. Today was even better. The girl that checked my eyes before Dr. Anise was awesome. Very friendly and professional. She had an accent and she said she was from Russia. Excellent person. Thanks. A pleasure to be there
Staff and Dr Cook are AMAZING! So pleasant and patient. I’ve been there a dozen times and they are nothing but happy. I actually look forward to going in! I can’t say enough good things about them.
Very professional. Staff is friendly. I recently was there and would recommend this Medical facility to everyone..
I have the utmost respect for my Dr.Anise. I highly recommend her and all the Dr’s that I have visited in the past.
I recently visited the RI Institute Optical Shop in Providence. I needed new eyeglasses after cataract surgery. When I walked in, my daughter and I, were greeted by Stephanie. I was very impressed with her knowledge and expertise! …
First rate eye care facility. I had a right cornea partial transplant. The doctors are top notch. Facility is clean, bright, has a nice staff and prompt. Great care with followups after surgery. Very thorough.
Usually there is little to no waiting time, but this time Dr Cook had a few of her staff out, so the wait time was over an hour. That’s why I gave it 4 stars. …
The wait time to see my provider was long. I wasn’t called in until over one-half hour past my scheduled appointment time. Aside from that, I was pleasantly surprised at the courtesy shown by the receptionist as well as the person at check …
Cecil did my field test and she was absolutely the kindest woman I’ve ever had the pleasure of meeting! Thank you!
Reasonable waiting time, approximately 10 minutes. Pleasant staff. Attention to me as a patient.
Dr Nikolas Raufi thank you for your caring attitude and your medical expertise was so reassuring during my cataract surgery .You are a truly brilliant doctor and a dedicated team member of you profession at RI eye institute Sincerely Catherine Montminy
It felt like a very long wait in the pre-op area.
I would have liked to be allowed to sit up while in the pre-op area.
Always a pleasant visit! Professional, caring and patient. My smiling eyes are thankful for Dr. Newman.
A great, easy, and positive experience every time you go there. Dr Anis and her entire staff are fabulous.
Dr. Hoffman and his team made me feel comfortable during my procedure and answered any questions I had during the process.
Every member of the staff, as busy as they were, were great to me. They were professional, personable, understanding, and kind. I truly appreciate the job they did. Thank you!
The staff are always very friendly and helpful. The waiting room and exam rooms are always clean. Wait times are generally within reason.
I found everyone pleasant and helpful. I checked in and was waited on within 15 mins. The appt. Was informative and saw the Dr. Soon thereafter. A diagnosis was made and a plan of treatment. I am thankful and relieved.
HORRIBLE HORRIBLE HORRIBLE
You have an appointment they bring you inside you WAIT 45 minutes to an hour in the exam room. …
I appreciate the physicians running on time. I sense the staff gathering information for the doc really care about the patients they serve. I think everyone does a thorough examination and answering questions
Excellent care. The doctor explained everything in detail and answered many questions. The staff and nurses were very helpful. I can see so much better since having the surgery. Thank you.
My 9 year old non-verbal autistic son was referred to this eye specialist. At the end of his 1st exam. We dilated his eyes which he had never experienced before. We then sat in another waiting room to see the doctor to do the final exams. …
Without a natural lens in left eye I needed adjustment of my protective tennis glasses after very successful cataract surgery in right eye. Dr. Newman and staff always great. Very thorough. Optical Department also adjusted frame of new …
Short wait before preliminary exam with technician. Then about a 15 to 20 minute wait to see M D. Seemed to be only 2 physicians in the office that morning. Normally a much longer wait time at this office.
They are an excellent facility. The nurses were so sweet and helpful. I would highly recommend them.
Everyone was so pleasant from the time you walked in the door till you left .The Younglady who did the initial exam was very Pleasant and made you feel relaxed. She is the only 1 that I’ve ever let dilate my eyes .
Professional and friendly staff. Every procedure is explained to you in detail. The doctors always ask if you have questions or concerns for them about your procedure. Extremely satisfied with RI Eye Institute.
Super friendly staff, have been on time and prompt (at least for the 2 visits I’ve had so far) Dr. Anise is friendly, through and straight forward. I would certainly recommend the RI Eye institute to anyone who needs more than just basic optometry.
Went to So County office today for an appointment made over the phone. Desk staff, calling me “Hon”, repeatedly stated it was not their fault that I had no appointment “in their system”. Really? Would I make up the exact time of 2:15pm …
Dr Anis was very reassuring and personable. I’m very glad she’s on your staff.
However, your phone system is frustrating to use. It’s almost impossible to reach a live person to leave a message or change an appointment.
Examination was thorough. Staff is most professional. Special thanks to Cheryl Tremblay who resolved a problem with the follow-up appointment date and took the time to send a note. Thank you Cheryl.
I had a very positive experience with Dr. Hoffman. He did a wonderful job repairing my lower eyelid after Mohs surgery. I would recommend him probably to anyone.
Every staff member gets five stars for their kindness, efficiency and knowledge.
Appointments are always on time and everyone works together to make your experience as smooth as possible
Professional and friendly staff. Easy to reach when I needed to change my appointment. Post op instructions were printed, clear and fully answered all my questions. Dr. Hofmann is a superb surgeon!
Doctor was very through in explaining my condition and concerns that treatment begin when I was ready but not to delay more than two weeks. Didn’t feel pressured but since my eyes are my job felt comfortable starting treatment same day. Side effects were explained.
I’m a patient of Dr Lang’s and would like to say that he is a very caring, considerate, intelligent individual. He always takes the time to fully address my concerns. He’s the best eye doctor I have ever had.
Very pleased with the doctors I’ve seen here—once I finally get to see them. There is an extraordinary amount of wait time. A one-hour visit typically involves only 10-15 minutes of face-to-face time with a provider, the rest is waiting.
Everyone there was great ,from check-in,through exam ,through checkout
Everyone was very kind ,courteous ,and helpful ,explained everything thoroughly and seemed genuinely interested in my care, a trait that is unfortunately rare …
My first visit to RI Eye @ BARRINGTON Med Ctr. for an appointment with Dr Thomas Lang and it was GREAT! From check in with Sarah at front desk to eye testing with Robin D. I was treated with kindness. Dr Lang was wonderful and thoroughly …
This is the 2nd appointment in a row that we have waited over an hour and a half fir the retina specialist. We were quickly brought in for the initial exams but after the eye pictures weee taken we waited over 1.5 hours. Another man over …
I have not had a bad experience at Rhode Island Eye Institute in the close to 20 years I’ve been a patient there. I like the idea of one-stop shopping with all the services they offer in one building. Everyone is exceptionally professional, …
I have been going to Dr. Newman for years and he and the staff have always been wonderful. Today I had my toddler with me and she was fast asleep. I held her the whole time and Dr. Newman accommodated so that I could keep holding her to …
This is a very efficiently run facility. They get you processed and into the waiting room quickly and almost immediately brought back for an eye exam and pictures then brought to see Dr. Gupta, who is wonderful, personable, and thorough. …
Both of my eyes have needed multiple surgeries over the past 3 years. Though that may upset some people, I no longer stress or fear any of it, because of the care I consistently receive at RI Eye. I wouldn’t even consider going elsewhere. …