This branch is the best in Georgia, Erin is a great manager, she was very professional and did everything she could to help. She was very attentive with every customer that was present.
Hello my name is Reginald Greene,
I’d like to give special thanks to the two ladies here at the Cumberland branch; Ms. Destiny & Ms. Makenna for being model citizens and quite frankly heroes. …
They are FANTASTIC WITH OUTSTANDING customer service whether you go into the bank or call in. It’s definitely a pleasure doing business with this Awesome Bank!
All the tellers are really great! The customer service was outstanding. Every time I visit my transactions go extremely smooth and precise. I would definitely recommend Delta to others.
Somedays you will expect great service and somedays it takes forever for someone to help you out .
Also the line gets VERY LONG !!!!!!! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽 …
I walked in this morning to be greeted by the very helpful and capable Joel at the front desk. My interaction with him made conducting the business for the day quick, easy, and painless. Thanks Joel!
I am in the process of buying a home and i have been given the run around by several realtors and banks. I am so greatful to have had the opprutunity to speak with Trisha Gunn in the mortgage department who was straightforward and gave me …
I use delta all the time for the convenience and disposition of the staff. And today Lacey badge number 0284 was the rudest teller I have ever encountered. I will not suggest this location to anyone. Unprofessional, dry, nonchalant …
Cameron at DCCU went above and beyond to help me with my auto loan and it was completed in less than a week. My interest rate is .98%. Highly recommend!
I go here once a month to deposit my emi for car loan. Good place. Not crowded usually. Staff is polite and helpful. It does not take more than 5 to 7 min for me here to deposit money in my savings account on any given day, so far.
As a first time homebuyer, I couldn’t have asked for a better or more patient team. You know you’re in good hands when you have Becky Cameron, Anna Brown and Selenna Horton helping you with your loan and closing.
Horribly incompetent from their tellers all the way up to the branch manager. Absolutely horrendous location. They do not care about you and their customer service is horrendous. I will be closing my accounts with them and have my loan …
If you are like me and bank your Rewards Points through the year to buy gift cards etc. as Christmas gifts for others; you may be surprised (and very disappointed) as I am to see a NEGATIVE balance in your point cache this year. …
Poor customer service is an understatement; the staff at this bank are rude beyond belief. I will say that I am not a member, but I am a member of a partnered credit union and I have been depositing at this branch weekly. This location …
I’ve had nothing but good experiences at the Riverwood location. Rebecca and Jack took excellent care of me and made sure that I was taken care of. Rebecca even stayed after closing hours to ensure that everything was done properly- every single staff member has been respectful and polite as well.
Horrible service. I opened a business account and instead of meeting with me directly the service rep had to run up and down the stairs to convey messages back and forth to the business account specialists. There is no phone number …
Delta community credit union has gone down hill …. i have been a customer for 25 years. numerous bad experiences, but recently I thought i misplaced my credit card and asked for them to put it on hold till I found it. Customer service …
I am a Delta Community Credit Union member. I am writing to inform you of the outstanding service provided by Lori DeForest and Donna Morgan at the Delta Community Credit Union/ Riverwood location in Atlanta. …
I’m glad/sad to see I’m not the only one who has had their credit score dinged by the incompetent and poorly trained staff at this location. DO NOT BANK HERE! I went in to remove a person from my joint account and instead they secretly …
FANTASTIC EXPERIENCE
I’d like to give Rebecca Gaines a shout out !!! She really helped me make certain discussions that have since had a great impact on my personal and business …
Believe the hype around the one star reviews. These people are criminals and they do not care about you or your account. They are not properly trained and it shows. They will close your account and take all your money and move it to a …
I thought becoming a member would improve my experience (after share banking became difficult due to new policies), but that was not my experience. Closed the account after a short time. I understand it may be frustrating for DCCU to serve …
Website says you’re eligible if you work in Cobb or DeKalb county, I work in BOTH, have my permits but was told I can’t join until I change my state of residence to Georgia. What a joke.
Jason his staff were very helpful, professional and efficient. They pay attention to customers coming in and assess their needs. It was a busy Saturday when I visited and I only needed to add a checking account to my membership. Rather than …
Could be more professional in a proper setting. The staff should have more training on how to act appropriately in a specific setting.
It not good for the corporation. I rarely have this issue at other locations. …
The Riverwood Branch is amazing! Thank you Jason Young your staff has been nothing but great to me. I appreciate the great customer service from Donna ,Jessica Ariana. They all have helped in such a way that has been a blessing. So kind …
Only a member for about an hour. I had to come back a second day with my birth certificate to finish my membership application because my birth date on credit report with Equifax did not match with drivers license. Duh had to should my …
My experience with this bank did not start off on the right foot. Let me start by stating that the customer service is very professional and helpful when you are in a branch office. My biggest problems with the bank has been their online …
They do NOT care about your money!! They do not properly train their reps. It took us 8 hours to get a car loan. It took us 3 days to fix the problem when their rep decided to close my account, move all my money to a brand new account …
Don’t bother opening an account with delta community. In the 7 years I’ve been banking with them, they have constantly let me down. Blocked my account without notice, Cancel my card without notice in more than one occasion, cancelled my …
They are no better than a large bank. I have banked with them for 3 years and I can say the only thing that is consistent is they are rude. They do not care about the community, they find any reason to not help the consumer. I would not …
Absolutely archaic process behind opening a business banking account. I was denied for a business checking account due to a small ding on my personal credit. You’ve got to be kidding me. My credit is good otherwise and I have established …
I worked with Candice Smith on an auto loan. She helped me through the process seamlessly and made an already stressful situation pretty pleasant. A couple of emails and I was finished. She is definitely in her wheel house! Thank you!
I’ve been at Delta Community on and off for about five years and that’s because I can move back and forth from San Antonio Texas… but lately I applied for a loan when it comes to them having to do something for a black person is seems it …
In person service is usually good. Phone service is hit or miss. Tonight was particularly atrocious. Wanted more info so that I can decide what to do with extra funds that are coming in, and customer service rep said, “I hope you get more …
Pleasant people.
Efficient and friendly.
Best 👍👍👍 …
Great services, always polite
Nothing but good service and friendly folk to provide it.
Best credit union ever!
Terrific staff, always a great experience!
Wasted an hour of my life sitting and waiting to be seen on a Monday at 2 pm
Having great experiences so far…love the service, rates and the environment!
need to update your hours on google search shows closed Friday and Saturday but you are open../.
Customer service people are very nice.
Clean, fast, friendly service. It’s 4:15 and no line.
Got charged $3 fee for withdrawal $20 cash. What a rip off place.
If you’re expecting to be serviced by one of their representatives, bring a backpack and a sleeping bag.
DCCU staff at Perimeter is always friendly, happy, and helpful. A pleasure!
Jake Campbell is an great rep & he has a lot of patience!!!
The ATM worked well enough to complete my transactions…
Best credit union ever. I’ve been a member since 2017
This branch is the best in Georgia, Erin is a great manager, she was very professional and did everything she could to help. She was very attentive with every customer that was present.
Hello my name is Reginald Greene,
I’d like to give special thanks to the two ladies here at the Cumberland branch; Ms. Destiny & Ms. Makenna for being model citizens and quite frankly heroes. …
They are FANTASTIC WITH OUTSTANDING customer service whether you go into the bank or call in. It’s definitely a pleasure doing business with this Awesome Bank!
All the tellers are really great! The customer service was outstanding. Every time I visit my transactions go extremely smooth and precise. I would definitely recommend Delta to others.
Somedays you will expect great service and somedays it takes forever for someone to help you out .
Also the line gets VERY LONG !!!!!!! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽 …
Been banking there for years. There’s never a long wait to see a teller, and everyone there is friendly and helpful.
I walked in this morning to be greeted by the very helpful and capable Joel at the front desk. My interaction with him made conducting the business for the day quick, easy, and painless. Thanks Joel!
I am in the process of buying a home and i have been given the run around by several realtors and banks. I am so greatful to have had the opprutunity to speak with Trisha Gunn in the mortgage department who was straightforward and gave me …
I use delta all the time for the convenience and disposition of the staff. And today Lacey badge number 0284 was the rudest teller I have ever encountered. I will not suggest this location to anyone. Unprofessional, dry, nonchalant …
Cameron at DCCU went above and beyond to help me with my auto loan and it was completed in less than a week. My interest rate is .98%. Highly recommend!
I go here once a month to deposit my emi for car loan. Good place. Not crowded usually. Staff is polite and helpful. It does not take more than 5 to 7 min for me here to deposit money in my savings account on any given day, so far.
As a first time homebuyer, I couldn’t have asked for a better or more patient team. You know you’re in good hands when you have Becky Cameron, Anna Brown and Selenna Horton helping you with your loan and closing.
Horribly incompetent from their tellers all the way up to the branch manager. Absolutely horrendous location. They do not care about you and their customer service is horrendous. I will be closing my accounts with them and have my loan …
If you are like me and bank your Rewards Points through the year to buy gift cards etc. as Christmas gifts for others; you may be surprised (and very disappointed) as I am to see a NEGATIVE balance in your point cache this year. …
Poor customer service is an understatement; the staff at this bank are rude beyond belief. I will say that I am not a member, but I am a member of a partnered credit union and I have been depositing at this branch weekly. This location …
I’ve had nothing but good experiences at the Riverwood location. Rebecca and Jack took excellent care of me and made sure that I was taken care of. Rebecca even stayed after closing hours to ensure that everything was done properly- every single staff member has been respectful and polite as well.
Horrible service. I opened a business account and instead of meeting with me directly the service rep had to run up and down the stairs to convey messages back and forth to the business account specialists. There is no phone number …
Delta community credit union has gone down hill …. i have been a customer for 25 years. numerous bad experiences, but recently I thought i misplaced my credit card and asked for them to put it on hold till I found it. Customer service …
The worst banking experience I’ve ever had in my life. RUN!
1. I consistently have 3-4 instances of fraud on my account each year. However, …
I am a Delta Community Credit Union member. I am writing to inform you of the outstanding service provided by Lori DeForest and Donna Morgan at the Delta Community Credit Union/ Riverwood location in Atlanta. …
I’m glad/sad to see I’m not the only one who has had their credit score dinged by the incompetent and poorly trained staff at this location. DO NOT BANK HERE! I went in to remove a person from my joint account and instead they secretly …
FANTASTIC EXPERIENCE
I’d like to give Rebecca Gaines a shout out !!! She really helped me make certain discussions that have since had a great impact on my personal and business …
Believe the hype around the one star reviews. These people are criminals and they do not care about you or your account. They are not properly trained and it shows. They will close your account and take all your money and move it to a …
I thought becoming a member would improve my experience (after share banking became difficult due to new policies), but that was not my experience. Closed the account after a short time. I understand it may be frustrating for DCCU to serve …
Website says you’re eligible if you work in Cobb or DeKalb county, I work in BOTH, have my permits but was told I can’t join until I change my state of residence to Georgia. What a joke.
Jason his staff were very helpful, professional and efficient. They pay attention to customers coming in and assess their needs. It was a busy Saturday when I visited and I only needed to add a checking account to my membership. Rather than …
Could be more professional in a proper setting. The staff should have more training on how to act appropriately in a specific setting.
It not good for the corporation. I rarely have this issue at other locations. …
The Riverwood Branch is amazing! Thank you Jason Young your staff has been nothing but great to me. I appreciate the great customer service from Donna ,Jessica Ariana. They all have helped in such a way that has been a blessing. So kind …
How do you make a 892 show check stubs??? Dumbest bank ever seen in history. Well they missed our business.
Go to PNC around the corner instead. Run!
This is my first time establishing an account with Delta CCU. My customer …
Only a member for about an hour. I had to come back a second day with my birth certificate to finish my membership application because my birth date on credit report with Equifax did not match with drivers license. Duh had to should my …
My experience with this bank did not start off on the right foot. Let me start by stating that the customer service is very professional and helpful when you are in a branch office. My biggest problems with the bank has been their online …
They do NOT care about your money!! They do not properly train their reps. It took us 8 hours to get a car loan. It took us 3 days to fix the problem when their rep decided to close my account, move all my money to a brand new account …
Don’t bother opening an account with delta community. In the 7 years I’ve been banking with them, they have constantly let me down. Blocked my account without notice, Cancel my card without notice in more than one occasion, cancelled my …
They are no better than a large bank. I have banked with them for 3 years and I can say the only thing that is consistent is they are rude. They do not care about the community, they find any reason to not help the consumer. I would not …
Absolutely archaic process behind opening a business banking account. I was denied for a business checking account due to a small ding on my personal credit. You’ve got to be kidding me. My credit is good otherwise and I have established …
I worked with Candice Smith on an auto loan. She helped me through the process seamlessly and made an already stressful situation pretty pleasant. A couple of emails and I was finished. She is definitely in her wheel house! Thank you!
I’ve been at Delta Community on and off for about five years and that’s because I can move back and forth from San Antonio Texas… but lately I applied for a loan when it comes to them having to do something for a black person is seems it …
They flood your email with offers to take their workshop . Like learn to fix your own atm machines before you offer to help anyone else
In person service is usually good. Phone service is hit or miss. Tonight was particularly atrocious. Wanted more info so that I can decide what to do with extra funds that are coming in, and customer service rep said, “I hope you get more …