I TRIED TO CALL SEVERAL TIME TO MAKE APPOINTMENT BUT THE LADY NAME CATHY SEEM DOESN’T WANTED TO TAKE NEW CLIENTS. SHE DOESN’T CARE. SHE TELL ME TO CALL OUR REFERAL DOCTOR TO FAX HER THE PAPERS SHE NEED AND I HAVE TO CALL BACK SEVERAL TIME …
Came in just to have my ear checked out after a loud noise impacted my hearing. Ended up having several unnecessary tests completed on me with half of them not being related to my ear at all without any explanation that one would count as …
Worst customer service here. The lady who taking appointment was careless. She doesn’t doing her job. Very hard to book appointment since no one answer the phone. They should hire someone else who have the real heart on the job.
I called to make an appointment. I was put on hold for 15 minutes. The receptionist making my appointment was talking over me so many times that I was so close to canceling my appointment. She talked so fast and it was just a really unpleasant and stressful experience.
Wow this place is horrible. It seems normal until your second appointment when they tell you that you owe $250 and you can’t see the doctor until you pay it. Then you can’t get ANYONE on the phone and everyone just transfers you to …
All staff members are polite and friendly, before my ear👂 test the young lady explained what the test consist of, and will reveal to her the ability of the hearing of the person. 🤗 …
My son Christian Belgrave and Isaiah Belgrave were patients of this clinic. Everything about this place is awesome. I am 100% pleased. The staff, the doctors everyone just kind, courteous, and very professional. I would reccomend clients to this clinic.
Doctor prescribed ear drops that were unavailable at every local pharmacy. I left three voicemails within a two-week period for someone from the office to call me back, but no one ever did. I Googled the name of the medication and found that it was primarily used for dogs. I canceled my future appointment.
I asked for a spanish speaking doctor to make an appointment for a friend. The lady informed me there was only one spanish speaking doctor there and I started to make an appointment. She asked what insurance he had and I told her none. It …
The doctor at this office saw me twice. I already had an idea as to what was wrong and told him so, but he instead did a basic exam (including pricey endoscopy) and put me on an antibiotic that I was already taking for another infection, …
Strongly recommend going somewhere else. Dr. Biblowitz needs to go next door and get his ears checked, because he doesn’t listen AT ALL. He also spent just over 5 minutes in the exam room while ordering thousands of dollars in tests I didn’t need. He’s just here to milk your insurance.
Just a back story, I had a tonsillectomy 2 years ago that Dr. Rabaja performed. About a year and a half later, I started to notice I had recurrent sore throats which made talking painful and eating impossible. After I few urgent care …
I had a nose job performed by Dr. Biblowitz to lift the tip of my nose. After my nose settled, I’m back to square one. My nose is still crooked and the tip looks worse than it did before. I called for an appointment and they wanted to …
It amazes me how a doctor’s office that is unorganized still manages to be running on top of the poor customer service a patient receives both on the phone and at the office. The staff are not trained on customer service at all, are very …
This practice is phenomenal; especially Dr. Bibliowicz! He is a great doctor; polite, professional, and very competent. He explains exactly what he’s going to do during a procedure, and takes plenty of time to address your questions and concerns. Wait times are also very reasonable.
Not impressed, at all. I was one of the first appointments of the day. Waited almost an hour past my appointment time, was left in the room with no information for another 20 min. When the doctor finally came in, he spent 5 min with me and …
Very inconsiderate. I made appointment and showed up 20 mins early. After more than 40 mins of wait After my scheduled appointment time ( 1 hr after showing up) they call me into the examination room to wait again for the doctor to see me. …
I wish I would’ve read the reviews on this place because they’re loud and clear. Instead I wasted about 2 hours of my day in a waiting room, paid a $175 co-pay since I didn’t meet my yearly deductible so BEWARE OTHERS. I have good insurance …
I gave myself a week to be sure I wanted to write this, and after over a week it’s a must. Anyone in pain and making an appointment because this is the quickest place to get into, ITS NOT WORTH IT! Wait for a real doctor. After having a …
If I could leve 0 stars I would. Irresponsible doctor! They had the nerve to cancel my surgery exactly 2 weeks before the scheduled date because the doctor said she will be out of town that day. What’s in the actual medical system is going …
Service was good, but they are adding a financial burden to all patients on top of the co-pay. When making the appointment this was never discussed and no easy visual signs… shame on you for shifting this responsibility to all patients …
Most 1 star reviews on Google are just Karens griping, but the ones concerning this dr’s office are 100% true. I started seeing Dr. Harrington several years ago for persistent ear pain, at times excruciating, along with other issues. Every …
The front desk employees do not know what they are doing! Three times now, they have scheduled me with the wrong doctor! Twice they scheduled me on one day but wrote down another date! Very rude, not professional. Today, i decided to leave …
First office was not friendly stood there for 5 minutes before they asked if they could help me. Dr Waizenegger no epiphany went there on the 3rd. Received medication and still my ear is hurting.
Find another Dr… I was billed for something that the Dr. Harrington never informed me would be an additional cost. Also I waited over an hour past my scheduled appt time to see the Dr. I called and talked to billing about the charge …
Extraordinary costumer service and quality of care. Maira and Marilin from the front desk were very, kind, attentive, and helpul to my concerns as I had been referred to the hospital to the practice. Then, the nurse Nicole and PA Ruben …
I’ve had 3 appointments there for my sinus congestion and at each appointment I’ve arrived 10 minutes early (I like to be early) and I’ve waited an hour past my appointment in the lobby. I understand there needs to be patience when waiting …
Dr. Harrington is amazing!! I had a tonsillectomy, Dr. Harrington’s bedside manner and ability to explain what was about to happen next, top tier service! Easy in and easy out. …
I don’t typically leave reviews but I have to in this case. I have had an excellent experience in this office with Dr. Harrington & his team. Early April I went for my first consult mainly regarding my tonsils that desperately needed to …
Terrible communications from all depts. Poor customer service. Said they would call back with infomation on appt and referral never called …appt cancelled and referrals sent 3xs Office said many different stories excuses.. Dont waste …
I was hesitant to make an appointment here because of the several low reviews that were posted. However, I had a great experience. Everyone is very friendly – from the front desk staff, the nurse, and Dr. Harrington. He took his time to really explain in detail and was genuinely interested in making sure I understood my test results.
Dr Rabaja was absolutely amazing with our 2 yr old daughter. We had been to 4 different doctors and we should have come straight to him first. Can not recommend him enough for children. So friendly and explained everything and answered all …
(Translated by Google) Excelent service
(Original)
Exelente servicio
I TRIED TO CALL SEVERAL TIME TO MAKE APPOINTMENT BUT THE LADY NAME CATHY SEEM DOESN’T WANTED TO TAKE NEW CLIENTS. SHE DOESN’T CARE. SHE TELL ME TO CALL OUR REFERAL DOCTOR TO FAX HER THE PAPERS SHE NEED AND I HAVE TO CALL BACK SEVERAL TIME …
Came in just to have my ear checked out after a loud noise impacted my hearing. Ended up having several unnecessary tests completed on me with half of them not being related to my ear at all without any explanation that one would count as …
Worst customer service here. The lady who taking appointment was careless. She doesn’t doing her job. Very hard to book appointment since no one answer the phone. They should hire someone else who have the real heart on the job.
I love them
Dr B and his staff are the best.
Worse than a free clinic. Be ready to wait.
Dr.Michael is very professional..I like him so much..
Sitting here waiting for a doctor by an hour ago
Receptionist was extremely rude I would never go there for anything.
I called this place and the Latina lady was rude as hell miserable none helpful rude rude and refused to give me her name
If you want to wait 3+ hours after your appt time go here!
Always a wait, even first am appt. Customer Service is definitely lacking.
I was impressed with there caring attitude. I would recommend to my friends.
Google is suppressing likes and low rated comments!
Worst customer service ever…I left the office without waiting to see the doctor…receptionist was rude and unprofessional…
Dr Harrington best dr in general hands down I’ve ever encountered.
Been going here since 2001, can’t say enough, professionals, caring, great people.
No consideration for babies. If you love your children don’t take them to this crappy place.
Really bad! It’s a scam! Stay away
More legit than other ENT places I’ve been.
Great doctors and staff.. my doc Dr Rabaja.. been seeing him bout 15 years.. that says it all.. great doc..
Poor bedside manner, hidden/ extra charges, interior is decaying
Overall terrible experience
Dr. Waizenegger is gentle when she is examining you, knowledgeable, and good at understanding what you need to know.
I went there for my throat the staff was very friendly i didn’t have to wait and the doctor was awesome.I recommend this place .
The doctor is a joke. She walked in the room for 2 minutes. Poor listening skill. Billed me $200.00
Awesome dr b is awesome. Friendly staff always willing to help.
The experience at this office was great. Dr Harrington was very clear with all of my questions and concerns. I would recommend this office to anyone.
Why make an appointment when they consistently overbook and you have to wait over an hour to see the Dr? Has happened now 3 times in a row.
Unprofessional
Claiming I am new patient
Charging me more …
24 minutes Waiting after been transfered to a nurse to answer my concerns. Whats going on? I miss those old days of good customer service.
I called to make an appointment. I was put on hold for 15 minutes. The receptionist making my appointment was talking over me so many times that I was so close to canceling my appointment. She talked so fast and it was just a really unpleasant and stressful experience.
Had Dr. Harrington remove my tonsils and it was a great experience. I was able to eat soft foods after 3 days. Highly recommended.
Wow this place is horrible. It seems normal until your second appointment when they tell you that you owe $250 and you can’t see the doctor until you pay it. Then you can’t get ANYONE on the phone and everyone just transfers you to …
All staff members are polite and friendly, before my ear👂 test the young lady explained what the test consist of, and will reveal to her the ability of the hearing of the person. 🤗 …
My son Christian Belgrave and Isaiah Belgrave were patients of this clinic. Everything about this place is awesome. I am 100% pleased. The staff, the doctors everyone just kind, courteous, and very professional. I would reccomend clients to this clinic.
Doctor prescribed ear drops that were unavailable at every local pharmacy. I left three voicemails within a two-week period for someone from the office to call me back, but no one ever did. I Googled the name of the medication and found that it was primarily used for dogs. I canceled my future appointment.
I asked for a spanish speaking doctor to make an appointment for a friend. The lady informed me there was only one spanish speaking doctor there and I started to make an appointment. She asked what insurance he had and I told her none. It …
The doctor at this office saw me twice. I already had an idea as to what was wrong and told him so, but he instead did a basic exam (including pricey endoscopy) and put me on an antibiotic that I was already taking for another infection, …
Strongly recommend going somewhere else. Dr. Biblowitz needs to go next door and get his ears checked, because he doesn’t listen AT ALL. He also spent just over 5 minutes in the exam room while ordering thousands of dollars in tests I didn’t need. He’s just here to milk your insurance.
Just a back story, I had a tonsillectomy 2 years ago that Dr. Rabaja performed. About a year and a half later, I started to notice I had recurrent sore throats which made talking painful and eating impossible. After I few urgent care …
I had a nose job performed by Dr. Biblowitz to lift the tip of my nose. After my nose settled, I’m back to square one. My nose is still crooked and the tip looks worse than it did before. I called for an appointment and they wanted to …
It amazes me how a doctor’s office that is unorganized still manages to be running on top of the poor customer service a patient receives both on the phone and at the office. The staff are not trained on customer service at all, are very …
This practice is phenomenal; especially Dr. Bibliowicz! He is a great doctor; polite, professional, and very competent. He explains exactly what he’s going to do during a procedure, and takes plenty of time to address your questions and concerns. Wait times are also very reasonable.
Not impressed, at all. I was one of the first appointments of the day. Waited almost an hour past my appointment time, was left in the room with no information for another 20 min. When the doctor finally came in, he spent 5 min with me and …
Very inconsiderate. I made appointment and showed up 20 mins early. After more than 40 mins of wait After my scheduled appointment time ( 1 hr after showing up) they call me into the examination room to wait again for the doctor to see me. …
I wish I would’ve read the reviews on this place because they’re loud and clear. Instead I wasted about 2 hours of my day in a waiting room, paid a $175 co-pay since I didn’t meet my yearly deductible so BEWARE OTHERS. I have good insurance …
I gave myself a week to be sure I wanted to write this, and after over a week it’s a must. Anyone in pain and making an appointment because this is the quickest place to get into, ITS NOT WORTH IT! Wait for a real doctor. After having a …
If I could leve 0 stars I would. Irresponsible doctor! They had the nerve to cancel my surgery exactly 2 weeks before the scheduled date because the doctor said she will be out of town that day. What’s in the actual medical system is going …
Doctors were very very helpful. Heading aid Dr. Very helpful also return visit October
Service was good, but they are adding a financial burden to all patients on top of the co-pay. When making the appointment this was never discussed and no easy visual signs… shame on you for shifting this responsibility to all patients …
Most 1 star reviews on Google are just Karens griping, but the ones concerning this dr’s office are 100% true. I started seeing Dr. Harrington several years ago for persistent ear pain, at times excruciating, along with other issues. Every …
The front desk employees do not know what they are doing! Three times now, they have scheduled me with the wrong doctor! Twice they scheduled me on one day but wrote down another date! Very rude, not professional. Today, i decided to leave …
IMPOSSIBLE to get ahold of! I really need to be seen and have not been able to schedule at any of their offices
First office was not friendly stood there for 5 minutes before they asked if they could help me. Dr Waizenegger no epiphany went there on the 3rd. Received medication and still my ear is hurting.
Find another Dr… I was billed for something that the Dr. Harrington never informed me would be an additional cost. Also I waited over an hour past my scheduled appt time to see the Dr. I called and talked to billing about the charge …
Extraordinary costumer service and quality of care. Maira and Marilin from the front desk were very, kind, attentive, and helpul to my concerns as I had been referred to the hospital to the practice. Then, the nurse Nicole and PA Ruben …
I’ve had 3 appointments there for my sinus congestion and at each appointment I’ve arrived 10 minutes early (I like to be early) and I’ve waited an hour past my appointment in the lobby. I understand there needs to be patience when waiting …
Dr. Harrington is amazing!! I had a tonsillectomy, Dr. Harrington’s bedside manner and ability to explain what was about to happen next, top tier service! Easy in and easy out. …
I don’t typically leave reviews but I have to in this case. I have had an excellent experience in this office with Dr. Harrington & his team. Early April I went for my first consult mainly regarding my tonsils that desperately needed to …
Terrible communications from all depts. Poor customer service. Said they would call back with infomation on appt and referral never called …appt cancelled and referrals sent 3xs Office said many different stories excuses.. Dont waste …
I was hesitant to make an appointment here because of the several low reviews that were posted. However, I had a great experience. Everyone is very friendly – from the front desk staff, the nurse, and Dr. Harrington. He took his time to really explain in detail and was genuinely interested in making sure I understood my test results.
Dr Rabaja was absolutely amazing with our 2 yr old daughter. We had been to 4 different doctors and we should have come straight to him first. Can not recommend him enough for children. So friendly and explained everything and answered all …