To receive the best service with University Family Medicine Center PA in Orlando, FL, choose University Family Medicine Center PA. You won’t be disappointed.
| Friday | 7:30AM to 7PM |
| Saturday | 8:30AM to 2PM |
| Sunday | Closed |
| Monday | 7:30AM to 7PM |
| Tuesday | 7:30AM to 7PM |
| Wednesday | 7:30AM to 7PM |
| Thursday | 7:30AM to 7PM |
10055 University Blvd, Orlando, FL 32817
Ignore the lousy reviews its just patients complaining they were dropped because they didn’t pay their bill. I came to this practice after I had enough of being treated like I was expendable piece of dirt by Advent Health for having a …
Nothing but good experiences for me here.
Been going here for 15 years. Like the doctors and staff.
Kathleen and staffs are Super!
Best drs and staff. Been going there for 15 yrs.
Be well.
I love seeing Sarah Norman! She’s the best!!
due to my experience with Sarah Norman, she was very rude and unprofessional.
Always treated well. Everyone very caring and professional.
Care concern love integrity professionalism experience….that’s standard with this office. Wait till they get to know you! It’s gets even better!!!!
Call to make an appointment and the girl picks up “what can I help you with” doesnt say good morning or state the name of office…Customer service here is below par. very sad money hungry office.
IF I COULD GIVE THIS PLACE 0 STARS I WOULD, LETS JUST START OFF BY SAYING THESE PEOPLE DO NOT CARE ABOUT YOU OR YOUR HEALTH. I WANT TO SHARE MY STORY WITH YOU ALL..SO I WAS DIAGNOSED WITH BORDERLINE OVARIAN CANCER, I GOT MULTIPLE …
If i could give negative stars i would, today i had an appointment and i have had the worst experience of any medical facility ive ever been too, i was belittled and talked down to by dr raley and treated like im a piece of trash because i …
I love the staff!! I have been a patient for years always gets me in when I am sick. They take there time with every patient
First appt with ARNP Sarah – great personality, great listener, very detailed. Ladies at the front desk are very attentive, professional and courteous.
Called an asked if they could refill my adderall script, front desk said it was no problem. However, when I got there I was informed that they could not write CII scripts. Money hungry practice, don’t waste your time going here.
I love this place, I have been a patient here for 5 years and never had a bad experience with them. Kathleen Fernandez is awesome! Everyone is very personal and helpful. Highly recommended!
The Doctor and Staff are friendly and I love how they make me feel so comfortable with every visit.
What a wonderful staff! enjoy seeing all Nurse Practitioners and always make my visit very comfortable. First family practice I feel extremely great about.
They denied care to my husband. He’s temporarily residing in Florida with insurance at another state. They said they cannot provide him services even if he pays for the visit. Is that even legal? What are doctors for? They don’t want to help you. Go find someone else.
The staff at University Family Center has always been there for me. I have been a patient for about 20 years. I have no problem getting appointments when I need them.
I have been a patience of this office for over 20 years….. great customer service. My Doctor is Dr. Jane-Marie Raley, someone I can trust and does not rush me through the appointment.
Best medical service ever!!! Doctors, Practitioners and Staff are all great! I am so glad that I found them. Definitely make me feel like family. My entire family loves them.
Very unprofessional and you are never seen by a real MD only nurse practitioners. Billing manager is very rude and condescending. Waiting room is filthy with garbage on the floor. This place is very ghetto with bums and homeless people outside. Find a real medical facility with a caring and professional staff.
This clinic only has one provider for all of the patients and has VERY rude receptionists. My boyfriend needed a refill on his advair and the receptionist told him it’ll take 48hrs because their only provider is busy. Once he explained to …
Waited forever even though I was one of the first people there. Scheduled an apt to get back on meds, when I finally got to see the doctor they said oh we can’t do anything until we get your records sent over (couukd have had that arranged …
% stars for Dr. Raley but only 2 for the rest of the practice. I went to this practice a few years ago. Dr. Raley is super good. If you have something, she will keep working to find out what it is! Dr. Raley come to Venice we need you here! …
Despite the friendly staff, this is place is not worth your time.
Unorganized, unprofessional, inconsiderate – the top 3 adjectives to describe …
They were really about to send me in entirely uneducated on what I was going to be billed despite telling me that I would be covered ahead of time a couple days prior. Not a good look and not the first time I’ve had my time wasted on billing and miscommunication issues. I will be switching.
This office is awful. My husband did a regular checkup in the office at the beginning of the year. The office called us to make an appointment to talk about the result. During the appointment, the nurse told us everything was ok and the appointment took less than 10mins. Then, we were charged for more $200 to that appointment.
Terrible care by Dr. Burns – even worse by rude and uncaring front desk staff. Save your time and money.
The people there are always friendly and competent. They explain what they’re thinking about our medical conditions. I’ve been going there since 1995, and I have no complaints.
My experience at this doctor was horrible. The office manager is kind and very professional, front desk staff is nice, but there is constant miscommunication. If you are looking for a doctor because you have a cough, or high cholesterol, …
Everyone in the office is friendly and they care about the patients. Everytime I needed to make an appointment, they got me or a family member in on the same day or within a couple of days. They have always treated me and my family very …
Garbage facility, long waits, and they care more about you paying them than actually helping you. I definitely recommend a different primary care provider.
This medical center is UNBELIEVABLE. My son needed a physical for school and I brought him here last minute because this location was near my home. I should have read the reviews online before I came here. First off they have no sense of …
The staff was very friendly and very attentive to all your needs. The doctors spent time with you understanding your issues. Very friendly and professional Place.
I’ve only been once, but I had a great experience here. The staff is very friendly. I didn’t have to wait very long to see the doctor. I was in and out in no time. My physician was Sarah Norman and she was amazing.
Extremely dissatisfied with this office and I would not recommend this office to anyone! I went to this doctor on four separate occasions and never once received treatment. I feel that my money was taken and I did not receive the services; …
I’ve been going here for many years. I’ve never been unhappy. The staff is friendly and helpful, and the doctors care. It’s hard to find a doctor where you don’t feel like a paycheck. I don’t feel that way here. I recommend it to all of my …
Personally I had a great experience with them. Yes the receptionist seemed a little new and maybe needed a tad more training, but everyone was nice and had a good sense of humor (I can be crass when I am being funny) I typically get treated …
Dr Raley is an awesome Dr , been going to this office for many years. The nursing staff is great and all the other PA’s and Dr burns. Great place to go for medical care. Thanks Annette
Sad to say, my overall experience was absolutely disappointing with this office.. I was scheduled for surgery and needed pre-surgery bloodwork, which was completed and results sent to their and myself via my app (but needed Drs to sign off) …
I needed clearance for a surgery. Staff was kind but the office was small and very outdated. I know some people are comfortable with it and don’t mind it but there was not a computer or device on site (other than at the front) and it just …
Dr. Burns and the entire staff are wonderful!! We have a special needs son and they could not be more understanding of his needs. The front office personnel are so kind and always accomodating to fit us in. We feel that they really care about our well-being!! Thank you. 💖 …
The doctor has been so helpful with letting me know how my health looks and guided me on food diet plan as well. I will definitely continue with this doctor for my further health visits. Must recomended.
Personally, this practice has been nothing less than rockstar quality. I often book appointments over my lunch break at work so I don’t even have to take time off, and I even managed to do that with a same-day appointment once. Good hours: …
Just no. Called multiple times to make sure they take my insurance because it had changed, after they confirmed each time that the do, when I arrived to my appt, never asked for my insurance card to confirm they accept it although I even …
Front desk and providers are very compassionate and attentive. They always make me feel very comfortable and take the time to listen to my concerns. The office was nice and clean.
This place is terrible. They eventually dropped me because I refused to pay $30 that was their mistake as they filed the insurance information wrong. We pay copays in advance they shouldn’t have asked for more after AND six months later. …
The staff here is always helpful and kind. I recommend them as a primary care doctor. I have been with them for over a year and have no plans of changing doctors anytime soon. If you are looking for a great doctors office this place is for you!
One of the best practices you will ever go to! Everyone is very kind and ready to help. This doctors office is the only one I would entrust my families care to. Plus the new renovations look amazing! I love this place. Go to this practice if you want to feel like a part of the family 🙂
Dr. Raley took great care of my elderly father. He really liked her, too. She took plenty of time with him and made him feel comfortable. Special mention to Sage as well, who is professional and friendly!
I just wanted to go on and say a big thank you to University Family Med for their amazing hospitality and always being so welcoming. I have referred three family members for a good reason! Saw two other providers than my normal ARNP …
Went here a few times and the ARNP Sarah was great and very helpful overall. But two gripes overall: 1. I never saw an MD while there. Again, Sarah was great but weird to be listed as a doctor’s office but never have an MD available. 2. …
Every time I go in for a follow up I come out healthier than the visit before. Dr. Burns is awesome. The staff is great as well. My appointments always start on time, everyone is courteous and professional.
It’s easy to make an appointment, and you’re in and out without a long wait. I always feel comfortable and safe there. The front desk staff and nurses are kind and patient. I see Kathleen, and she is very knowledgeable. She never makes me …
The front office receptionist is very condescending and rude. They only want to do the bare minimum and will pawn off any additional work to the patients. I’ve been coming here for 3 years , just for yearly check ups and this will definitely be my last. Horrible customer service to say the least.
Worst office I have ever been seen at. Yes the Pa is nice, but I paid to see her less than a month ago to go over labs as I am diabetic. I also brought to her attention a rash I had on my side, she says grab dandruff shampoo for it and if …
I have been coming to University Family Medicine for years, and my mom and husband as well. This is a great practice and they are always friendly and treat you like you matter. I highly recommend them. I usually see Kathleen she always makes me feel comfortable, listens to my concerns, and doesn’t rush.
If 0 was available I would give it. they treat patients horribly. When you ask to speak to the doctor or nurse you pay to see they give you excuses upon escuses. They do not not resolove anything in timely maner and cost you money in the …
The nursing staff and the PA are very kind, have wonderful bedside manners and are very informative. However, with the exception of one individual I have interacted there in the front office, the others are very condescending, ESPECIALLY …
They discharged me over a $29 balance!! My mother had passed recently, so it took me a few weeks to get back my sanity, and that’s when I called to make that payment..Afterwards, they refused to give me a refill on my Thyroid medication, …
I’ve had great experiences here and feel the staff is very friendly. Whenever I have medical questions I am able to call and the front desk is able to give me a clear answer or set an appointment for further investigation. The doctors are …