We provide ventilators, oxygen, sleep apnea treatment and CPAP/BiPAP supplies, wound care solutions and advanced wound care supplies, home medical equipment, and more, empowering patients to manage their health and treatment at home.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
3600 Vineland Rd Ste 114, Orlando, FL 32811
Don’t bother using this company for your medical equipment needs. Slow service and rude people. Two thumbs down.
Terrible- Customer Service was rude and short. I will never use them.
They promise things and don’t deliver.
Terrible service. Ordered my resupply over a month ago and I was told that it would ship mid June. Three weeks later I was told that they still needed to request authorization!!!! Still waiting and customer service is useless. Going to …
I don’t usually complain, but this was an exceptional experience. I am leaving this review because there was no manager to report the issues to, and no way to lodge a complaint with the corporate office in Florida. …
Too bad there’s not a 0 star option…
I sent Rotech a letter three weeks ago, copying the BBB in Florida, along with …
They only get a start, I would prefer ZERO stars. This company (Sleep Central a RoTech Company) sends out CPAP supplies while ignoring emails requesting different items. When they ship the incorrect item, they insist on still charging $15 …
If I could give this company 0 stars I would. There was an issue with my billing 6 months ago they said it was taken care of, everything was good after 2 phone calls with them and me having to go back to my pulmonologist, and her office also contacting them. Just opened my mail to find a collection notice….
Extremely shady company.
They sent me supplies I did not request.
When I called to dispute they told me it was required by my insurance. I told …
They sold me a cpap device just before the recall. They should have known a recall was in the works. They wanted me to continue to pay for a machine I could not use and send me supplies. Now they want me to go back to my doctor and resubmit …
The customer service is horrific. This company Associates Lack Morales, poor communication skills and Low Emotiona IQ. They do not show empathy or compassion. They put my husband’s health at risk. Why would a company that supply …
When I first got my order put in for a cpap machine I had to do all of the leg back and forth to even get it shipped to me. Due to my diviated septum the nose mask didn’t work. I had a month to let them know this was the issue. I did after …
For a big company like Rotect the Tampa location is Garbage . Sent my equipment for repair and a month later when returned screws were loose in the armrest and my joystick was turned sideways .
Every time I call for DME they have some lying excuse on why they can’t ship,this has been happened on multiple occasions over and over. I would hope something would have changed in 5 years. Mr. T. P. Should be ashamed of him self. Why …
Cannot recommend this company. Their billing department does not know how to properly apply payments to your account. I continue to be billed for items from late June which were paid in full in July. Attempting to contact them results in no …
Rotech is absolute Incompetence at every level. Every step of the way has been a nightmare. Because of a report that showed zero data, and I mean absolutely zero, my machine was denied three times by my insurance company. It was only after …