Northern Pharmacy and Med Equipment is independently owned and operated. We offer the same quality products and value prices of chain drug stores, with staff that provides the exceptional service you deserve.
| Friday | 9AM to 7PM |
| Saturday | 9AM to 4PM |
| Sunday | 10AM to 2PM |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 7PM |
| Wednesday | 9AM to 7PM |
| Thursday | 9AM to 7PM |
6701 Harford Rd, Baltimore, MD 21234
This is where I pick up my medical supplies they always have everything in stock well organized. Staff is always willing to help I’m waited on promptly. My head’s off to the staff and management of this location.
Took a very long time even once I was being helped… the worker kept checking their phone while in the process of getting my equipment, so it felt like it took a lot longer. I didn’t time it, so being completely honest it could have just …
This pharmacy is horrible
Good people
Awful!
Great experience!
Great
Thank you Cierra F!!!!
Stay away !
Tanika was very wonderful
Where get my medicines 💊 medical equipment at …
Very slow
Worst customer service ever!!!
friendly staff and great service
They do pretty good
Gabriel, a sales associate very knowledgeable and helpful
TOP NOTCH!
One of the worst experiences ever!
Friendly and helpful, highly recommend!
Thank you Tammy and everyone else for all your help through the years.
Very poor customer service !
Great service! Friendly staff
Clean, Fast, and Best Service!
Don’t like the pharmacists
Very good experience, very personal
Having my meds delivered helps a lot
Never get medication on time.
Great price but long wait for service
Excellent services. Thank you.
The best place to go to and are always on there job to help
The worst ever everything is over priced
Michelle is a great employee with great customer service and honestly
Having trouble getting my sister pullups since October 5,2020
The staff are friendly and knowledgeable! A delight to work with.
Pleasant, professional staff and a broad selection.
Full service pharmacy with friendly staff
Yessss Ms.Cierra is the BEST….Great customer service
Cierra F. gave great customer service at the Harford Road pharmacy
Great experience today. Cierra F was very helpful.
Good service in free shoes for special people
Shout out to Chris ( Young man who works in Medical Equipment). Chris is Professional and Kind. He measured my mom, 83 years old for compression stockings. Everyone at this pharmacy is very professional.
Called about med equipment and they said they deliver…. What a GREAT deal
Great selection of medical supplies.
Rip me off sold me a hose for a. Cpap machine on amazon it is $9.00 they charged me $36
They are always on time
A really Amazing, Caring, Thoughtful, and the Best (shout out to Northerns in Whitemarsh Md.)
Services kind of slow but they are clean and sanitize which makes a difference in my book all together
The best pharmacy 👏 …
The harford rd location has the Laziest technicians and lousy service, the techs don’t know how to do their job . I called them 4 times about my daughter’s prescription.
despite having on going monthly orders for my cpap machine supplies, they seem to also take extra months to arrive. told waiting on supplies from manufacturers or other excuses. When 1 person is out for family or medical reasons they dont …
I am a diabetic and times are hard rite now so i go in to buy a ten pack of syringes that at most stores are 3 to 4 dollars tops and they say 12.99. Thats crazy and the reason they say is so junkies stop buying them. So for one what abot …
Full service medical supplies and knowledgeable staff!
Slow service in store. Better to have it delivered.
Spent over a month trying to get a cpap machine. Confusion was the first word and incompetence was the second word I used to describe Medical Equipment Department from the managers to the support staff. The respiratory therapist had dirty …
I have been using this pharmacy for years. Always top notch customer service!
Always great service
In my first interaction, with the provider, my breast pump was not delivered when it was supposed to be and communication with the company was not reliable. I left a number of messages, but would only get email responses. This is not …
Maybe you should consider making sure your hours that are posted on the door and the ones that are online are the same.
They get on my nerves
Since Wed, 24 Northern had my prescription for eye infection. I called Thursday, put on hold then the machine asked for message, waited but never received a return call. Friday I called twice before getting a response, delivery set for …
Beverly has been the most helpful medical professional I have ever encountered. My doctor’s office neglected to send over my prescription on a Friday and by the following Tuesday they still had not sent it. Beverly, in the several …
These people are worthless. I have left 4 voicemail messages for diabetes supplies, been on hold for an hour and they still don’t answer. …
The retail part is weird in that you have to sign in and wait for a sales person to come help you, which might take a while. If you know what you want and where it is on the shelf, you still have to sign in then you to wait at the cash …
Delivers if necessary
Karen Sautter is and has always been so wonderful and very helpful, always pleasant and responds right away!!
Great service. Cierra F. is always a great help when I go to get supplies or to inquire about products.
Easy registration, no lines, everyone working/volunteering at the site were helpful and friendly.
Always very helpful
Very knowledgeable of the products they carry as well as the industry in general!
trying to get them on the phone is impossible, no matter what time of day
gave up after holding 2x for 15 minutes plus
Rose was excellent, she went above and beyond to help me with all my needs!
THIS COMPANY HAS NEAR ABOUT COST MY CHILD HIS LIFE, mixed up his medicines, never delivered them AND THEN he went without his medication for nearly a month thanks to them
Northern Pharmacy & Medical Equip does not take care of all of their customers like stated in previous reviews. I have been trying to get a Gel Foam mattress for over 1 week now. The call center staff very professional but always had to …
Excellent customer service, went out of their way to get me what I needed!!
I try to order pull ups from this place & they act as if they have no knowledge to what they are.Call they put you on hold for a long time come back tell you the product is in the store all to drive there & it’s NOT on top of all that they then stumble on top of each other to order them on the computer WOW!!!!
The Store Is Has A Variety Of Medical Items And The Staff Is Knowledgeable And Courteous..
Northern Pharmacy staff are always professional, helpful and fast, thank you Monica for assisting me today.
I am amazed Northern Pharmacy is still in business after the terrible service I received. It started out fine but then I got the run around and finally I couldn’t get Michelle Brooks to even return several voice mails. I left a detailed …
Terrible. Terrible. Phones don’t get answered and messages do not get return phone calls. Customer service is horrendous. Never use them if you have a choice.
Gave me issues bout getting my child a helmet.. we have always got his helmets , medical Equipment and meds from this location. Never again.
Always go the extra step to help solve any issues. Great neighborhood pharmacy.
Very unhappy with Northwest Pharmacy & Equipment with the phone communications. They take FOREVER to answer your calls. Was left on hold, then disconnected, called back to again be placed on hold and waited 8 minutes. Very poor costumer service.
My wife’s oncologist used this pharmacy to fill her chemo meds. We just had our baby and the pharmacist was willing to drive the medication to our hospital personally while he was on his way to his 4th of july vacation. I highly doubt any other place would do that.
Worker (female) was not professional at all. Spoke very nasty – I went there in person and she changed her act. Should have wrote her up to Corporate.
I was told the prescription for the seated wheel chair had not been received, yet it was sent last Thursday at 11:56a. disappointed ☹️
I went in to get a knee brace with a prescription. They took my prescription and told me someone would call. Seven days later I’ve called several times and can get no answers and now I don’t have my prescription to go elsewhere. Avoid this place at all costs.
Will not be going too order from this pharmacy no more all day and it’s 700 pm all day come on.thank YOU..but not me
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I have a compound made for me here. The past 4 times the cost has been different each time! They take forever to ship, when I call they either hang up….Yes HANG UP, or place me on hold. They never seem to have to correct info after I have …
I was referred to you by my dad’s oncologist. The Amend Rx side seems to have it together more than the dme side. I receive incontinence supplies for my child, and they are never on time, have received incorrect quantities, and can never …
Parking there is a little tight, but as for service I have always been treated well. Staff is business like but friendly and efficient.
Whenever I visit Northern pharmacy ,Cierra F. Has given me the most friendly and professional service I have ever received. Thank you Cierra F .
I’m not going to bother with them any more. What kind of business is it, anyway? I appears to be a wholesale business. The first time I went in, I was looking for ostomy supplies, and I was looking to LEARN about ostomy supplies. I waited …
this place is a fraud charge my insurance 320$ for 2 pair compression socks and after they di not pay them i end up paying 150$ because using the excuse of covid can not take them back.When i order them and pick up after 3 weeks i was told that the insurance cover them
They have the best customer service I have ever experienced. And they have exceptional staff working there.
Wish I could give no stars! I needed a walker for my grandmother and since they didn’t have the one we needed they said they could order it! We ordered it on Wednesday and they promised it would be delivered on Friday of the same week! It’s …
We were optimistic when we received our first refill delivery on time. The service was never that good again. It’s been a year of us settling for their subpar service….. the person responsible for the initial great service must have …
Had a lovely chat with an employee named Marissa. She was very knowledgeable and kind.
My prescriptions are never ready if I call it in or if my doctor sends them in, I call head so I dont have to wait and still find myself waiting!!!!
I am not happy with the customer service when ordering parts. I was not told during the initial call to pay first before the order. I was not told the time period to expect the parts. I paid for it on 4/27/19, called 4 times to follow up, no response just voicemail only.
I had a very weird experience and will never step foot in that place again. They told me that they could not fill my prescription because I was not a regular customer???? Is this place legitimate??? …
Long wait time.
They don’t answer the phone nor return calls. Don’t waste your time.
Store customer friendly, well stocked, cleaned. participate in Bags of Hope to help those in need
Theresa in the compound lab was great to work with. She went above and beyond to get my medication filled and answered any questions I had.
I have been using this pharmacy for the past few years and at first loved it. The staff in the compounding department are very nice & professional which is why I gave 3 stars. My son receives medication from the compounding lab & also the …
Northern Parkway Pharmacy is awesome. They always have good supplies. They have great customer service, too.
My visit today with Felicia was so good and she explained everything to me her customer service was great I give her a 10 Keep up the good work
I visited the pharmacy on Harford Road today 11/03/2019.The young lady at the counter with black and red braids was very nasty & rude. For that reason, I ‘m taking my business elsewhere.Totally unacceptable !!!!! She gave you all a bad name.
Sarah and John patiently went out of their way to help in every way. This was my first visit to Northern Pharmacy; based on this experience, I’ll be returning.
Closing down their branch in perry hall when there is a doctor’s office next door that everyone used to get their prescription filled at because it was so convenient for the patients
I switched over from CVS, which was a complete nightmare. these guys are great they always have my prescriptions on time and they’re very friendly.
The employee very professional and very helpful and nice best for medical supplies and other needs.
I have to get my medical supply here because of my ins and I hate it ! In the 2 times I have had to gets medical supply from them the order is always wrong the first order was my blood meter and they forgot to give me the pen for the …
If I could give zero stars I would. This is the worst customer service I have ever encountered. I am a business owner and understand the value of good service. I can’t even imagine treating our customers this way. I have called countless …
Being a working caregiver it’s hard to organize my daughter’s medication and get things together Michelle has always been helpful and keeping me on top of things I want to be able to do this caregiver thing without her!
Have been dealing with Northern pharmacy for years.all the staff is great especially tammy.she is really on the ball and has great customer service.recommend her highly!!!
I left Northern Pharmacy before because I had it set up for automatic delivery but each month I’d have to call to remind them. That’s not the issue. Each month I must call several times because when I’m on hold for…well forever….I’m automatically transferred to someone’s voicemail.
Started off a little rocky for my home care patient but quickly turned around to become Excellent Service. The medical supply company really did a great job for my home bound patient in need. I definitely recommend thanks Lenora, Kirby & Taylor for your understanding. S. Murphy MSN, RN
Service has gone down hill. They never have any of my prescriptions ready and claim they don’t receive any of my emails, voicemail messages and faxes.
This company deserves a zero rating. It took over two months to get someone to fix the power chair that was still under warranty for my mother who is 93 years old which had been purchased at Northern Pharmacy. My phone calls were never …
Summary: “…if the decision is ever to choose to spend [out-of-pocket] to get what I need on time or strive with the [poor] service at Northern Pharmacy [using my insurance to cover the cost], I will gladly spend it on a big company [Amazon] …
Have been dealing with Northern Pharmacy for many years in the neighborhood. Until recently service was prompt and courteous. Past couple of visits have been all over the place from friendly courteous service to, your prescription was never received. Has there been an ownership change?
HANDS DOWN THE BEST PHARMACY I HAVE EVER USED.NOT ONLY ARE THEY PROMPT BUT THEY ARE ACCURATE.AND THEY HAVE TOP NOTCH EMPLOYEES THAT ARE ALWAYS COUTEOUS AND FRIENDLY AND READY TO ANSWER ANY AND ALL QUESTIONS.KNOWLEDGABLE,ASTUTE AND …
They keep calling to see if I need my prescription and saying they’ll call me when they get it in, but they never call me, and when I go in, they’ve already “sent it back” as it was taking up storage space, and seem to pass blame onto me. What a lousy sham of a business.
Well I haven’t been there yet that’s why I got five stars on it I have to go take a prescription to get a wheelchair but I will post when I’m done I didn’t give him five stars cuz I don’t know where they’re all about
Delivery to Anywhere. Very Prompt. They have an Awesome employee named Michelle in the long term care department. She actually listens and cares.
I have been using this pharmacy for my family for about 2 years. It was convenient & affordable fir us. At first the service was excellent, however for the last 6 months it has been a nightmare! Prescriptions are not being filled in a …
The prices have gone up a ridiculous amount in the last year! Half the staff is kind and helpful but the other half seems bitter and resentful. Very slow service even when there’s nobody else in the store.
This pharmacy is horrible! First, their customer service is trash. I called the pharmacy several times to speak to a pharmacist about my missing prescriptions and nobody answered after several calls. When I selected another option to …
Terrible,staff are rude .told me you must sign a roster 1st to pay for something.ARE YOU KIDDING ME,I went directly to Austin pharmacy and got waited on in and out in 2 minutes thank you Austin Pharmacy!!
This place deserves a 0!!!!! Their customer service is the worse!!! I left a message to the person in charge of customer service 2 days ago and haven’t heard from her yet! I spoke to several people about getting equipment for my mother …
It used to be a good pharmacy, not any more. Four hours and prescriptions still aren’t filled and don’t have one of them. Rude employees. Never again will I use them.
This pharmacy does not participate in discount programs such as good rx. Additionally, rather than telling a patient they don’t want to dispense a particular medication, they claim to not have that medication in stock and add that it will not be in stock for the foreseeable future due to issues with their distributors
Horrible service! Not greeted when i entered…went on a sat…not busy ..but waited a long time…receptionist at pharmacy not pleasant to deal with…just asked a ? and she snapped at me. Twice i went there giving a second chance but no more.
Got exactly what I went there for knowledge associate
Checking the pharmacy about getting the COvid 19 Moderns Booster shot. Given Monday to Friday 9 am to 6 pm. It was not available at that time but was approved the day before and would be getting it in soon.
The absolute worse experience. Couldn’t reach medical equipment today. Sat on hold for an hour and got nowhere. If someone does answer the phone, they will transfer the call. Then that call gets transferred but hold on… eventually a …
Always been very helpful staff has always been great just wish had drive thru. Kinda long walk if have problem like I have. But I know not possible because of location. Never used delivery but I will one-day. I hear it’s great. Love you guys waiting time is not hours like my previous pharmacy.
This place is like heaven on earth. The people are super friendly and helpful. They also have awesome parties once a month to celebrate their customers. Everyone in the world should go there at least once in a lifetime even if you don’t need anything from the pharmacy. It’s a great place!
Excellent help!!! In good timing!!
Have always had great customer service with this pharmacy! I get my medicine delivered to me by mail and though they have gotten it wrong a few times for the quantity, I cant hold it against them because they are always quick to correct …
I was contacted about my prescription by Theresa who received the information needed and had my prescription sent out to me. She was very professional and kind. Definitely she gets an A for customer service.
I waited almost 2 hours before being served
This pharmacy is the worst !!!! They take so long to do nothing…always telling you your meds or equipment is ready only to still have to wait over an hour !!!! The customer service is horrible and don’t try to call because you’ll really set …
We love Ms.Tammy she is just the best. She makes sure my grandmother has everything she needs and does it with a smile. Thank you keep up the Great work. From Mrs.Byrd
Had a order for medical equipment put in over a month ago and still haven’t received it, I’ved called and no one answers the phone I’m starting to think this place is a scam..Finally talked to someone and there unprofessional and very rude not helpful at all,I eventually told them to just cancel my order.
I’ve been a customer since I moved to Parkville almost 20 years ago. They’re open every day very nice people. Knowledgeable pharmacists.
Very quick service and very good mannered employees.
I love Northern Pharmacy! Tammy you ROCK!!!! You guys are the greatest! Other businesses can learn a from you what good customer service is! Northern Pharmacy is the absolute best and I have no intention of going to any other pharmacy!
Updating 4-year-old negative review. As you can see by the most recent reviews – Northern Pharmacy has done little to improve their really awful service. Too bad as yrs ago, it once was a great go-to, pharmacy. May be due to ownership …
Long hours, and have had products I needed 95% of the time.
Northern Pharmacy has been my pharmacy now for 6 years…my dealings with Tina and staff have always been pleasant she always go above and beyond to make sure all my meds are filled and delivered as promised all while making sure she …
It was a pleasure speaking with Tammy. She called to confirm the details of my prescription and to also tell me that I could have it delivered free of charge. This is the only pharmacy that carries the particular medication that I need and it always available! If it isn’t it’s in stock within a day or so.
Jawann was extremely courteous and professional.
Tried to return an item purchased 36 days ago. It was the wrong size but I tried to make it work. The item was a blood pressure cuff. Refused to allow the return. Didn’t even offer to get the correct size. Very unfriendly to this customer.
AMAZING SERVICE !!! Everytime I visit Northern Pharmacy, I have an amazing experience. CIERRA TOP NOTCH WITH HER CUSTOMER SERVICE SKILLS!!! She is the reason why I continue to return to Northern Pharmacy for allll my medical needs for my …
Northern Pharmacy is the best pharmacy I have used in the Baltimore area. They have everything you would need and the customer service is unbeatable. Tammy is the tech that I usually work with and she’s the best. They have free delivery on …
After having my prescription for over a week I started driving out there (15 mins away) to pick up my shower chair, luckily I called to see if it was ready and it was not. They had not contacted the insurance company or me to let me know …
They always go above and beyond. Their breast pump department especially Christine and sharon are amazing and even personally deliver pumps if needed. They have great customer support and always get back to you immediately. Very happy.
Very very professional and curtious
Northern Pharmacy has been immensely helpful in filling my prescriptions. They offer the option of both delivery and pick up which is convenient. When last picking up, Michelle offered quick and efficient service which is always the case when picking up my prescriptions.
I have been a customer with Northern Pharmacy for many years. There were about 2 years of changing employees but, the convenience of having my meds delivered is a lifesaver, even when I moved to florida for a few months. The best part of …
Jawan was very helpful and pleasant!
I’ve been getting my prescriptions from Northern Pharmacy for about 7 years now. They always call and ask me how I’m doing with my prescriptions, especially Tammy Dexter, she always makes sure that I don’t run out. Everyone there is very friendly and helpful I will never go to another pharmacy
I’m so GLAD Northern Pharmacy has this forum for us customers to leave a review for our favorite customer service personnel. …
What a blessing to still have an independent pharmacy like this which provides such outstanding customer service. Tammy or Alyssa call me ahead of time to see when I need my next prescription and they provide free delivery to my home with drivers who call to let you know when he has arrived.
I have been a client with Northern Pharmacy for many years both professionally and privately and I have had nothing but the best experience. Tammy, Alyssa and Karen have been nothing but spectacular in their customer service to the clients …
This is a decent pharmacy but this new young woman who works at the front desk ringing up customers needs more training on customer service etiquette. She isn’t pleasant, rushes and talks over customers as well as the pharmacist. This is the young woman with the eye glasses and locs in her head.
Northern Pharmacy always does a great job making sure my sons prescription is filled on time. Their team is always willing to go above and beyond. Chelsea and Matt stayed late on a Friday when we first switched to Northern Pharmacy to ensure my son had his prescription for bed that night.
Possibly the worst service I’ve experienced. My prescription for diabetic supplies was sent to them Thursday morning I went to pick it up that same evening and they hadn’t even looked at it. They had me sitting there waiting while they held …
Amend Rx at Northern Pharmacy was great to work with during my mother’s struggle with cancer, diabetes and other ailments. The specialty pharmacy team was always available to answer questions and patiently explain dosing and side effects …
I order a wheelchair through my insurance they want a copy of the doctor prescription and it has been almost 3 weeks and have a have any answer 3rd above the wheelchair filter they say everything is ready they gonna call back but that never …
I switched to Northern Pharmacy in March 2020 because of COVID – no other pharmacy delivered to my address. Since then, their service has been exemplary. I recently had a snafu with a delivery (and possibly a theft from my doorstep) and …
Northern Pharmacy provided my with a one on one assistant. Tammy calls me every month when my medication is do. I really appreciate the friendly reminder. I would like to thank you all for the excellent service you have given
👍🏼Good Pharmacy except the delivery drivers keep stealing my kid Concerta 😄😂 …
Picked up a prescription yesterday. The woman did a lot of pointing and had a very rude attitude. I don’t even know if she could speak. I was clearly an inconvenience to her. I can handle her ignorance, but I hope some of the older clients don’t get treated with the same attitude.
The staff at Northern Pharmacy are unlike any other DME company I’ve ever dealt with! They reply quickly to any questions and patients receive their breast pumps faster than any company around! Whenever there have been issues (which are not …
This is THE worst pharmacy. They do not refill prescriptions when they’re due for refills, the staff is incredibly rude over the phone, and mistakes are commonplace. I have medication delivered to my house for my son who has special needs …
Went for my booster and flu shot, their team is extremely helpful and kind, I had never been there in person but love supporting family owned companies and people that love their work. Carli was awesome and I believe Kelli helped me at the desk.
Northern pharmacy is a pharmacy Gennesaret Medical Center works very closely with. Tammy is knowledgeable, helpful, and extremely patient, She helps with every situation I have some to her with and if she does not know she will take the …
Called to get prices and the first employee I spoke with was great, very knowledgeable, she put me on hold and the call dropped. I called back and it took me about 5 minutes to actually get ahold of another employee. This is where my …
Nothing but extreme praise on the professionalism and care from everyone I came into contact with during my recent visit to get my J & J vaccine. Because of the nature of this visit and the large masses going through this process, I didn’t …
Called and said they were ready for pick up. I drove there from afar only to discover that it wasn’t going to be ready until the next day. Pharmacy ran by incompetent staffs managed by clueless managers. And please clean the place once in a while. It’s a disgusting dump. Avoid this pharmacy like a plague.
POOR service!!!! Multiple phone calls made! Faxes sent! Four trips to the store! Three requests for prescription confirmation! Two business cards to contact a supervisor! And one UNFULFILLED order for a delivery!?!?! No sense of urgency! And to top it off, NO CORPORATE OFFICE to register a FORMAL complaint!?! *DON’T GO HERE!
Very helpful staff, open on Sundays, and had what we needed in stock
Nothing but great things to say about the team at Northern Pharmacy! The specialty pharmacy team at Amend Rx were a great resource for my family while my grandmother was battling cancer. Tammy and Alyssa have excellent customer service …
I have been using the compound lab for quite some time now at Northern Pharmacy on Harford road. I have always had my prescription delivered when living in Maryland. The service was excellent and the pricing was the best. I recently moved …
Very attentive, help quick prescriptions, and very informative
I would like to send a BIG Thank-you to Walter in the Medical Equipment Dept for his prompt attention (once he was told of my previous phone call 3 days prior) to replacing the hand controller to my Moms’ Lift Chair. It was delivered & …
If you call they hang up or they say we’ll call you back well you can forget that call 8 to15 mins to wait and talk to someone poor service
This is a fantastic pharmacy that provides well-formulated compounded medications and other medical equipment as well. Their customer service is excellent, and orders are filled promptly. We have consistently received compounded (topical) medications that meet the needs of our patients and in-office procedures. Thank you!
I booked an appointment to get my J&J vaccine and because it was called back by the CDC my appointment ended up being canceled. I was surprised they took it upon themselves to book me a new one when supplies were available and I was able to …
Jawann the best ever took his time and understood my needs
I will be back because of him
Have been coming for years , the young girl at the pharmacy, with dreads is unbelievably RUDE . Every single time . Throws receipts on table and walks away , always has an attitude . Ridiculous you all employ people who HATE their job .
Prompt and efficient Customer Service!!
UPDATE: …
Ive contemplated leaving a complaint but today left me no choice. Ive waited a week to receive my nebulizer machine…at no fault of my own… just to receive it and the medication was not included in the delivery. Ive suffered a week with …
Jordan. H was awesome, very friendly, and went out of her way to accommodate my needs. Thanks.
I’ve been using Northern Pharmacy for over a year and I will continue using them for all of my future needs. They have gone above and beyond to make sure that I get the prescriptions I need. …
Melissa, Lisa and Sue are wonderful. They are flexible, professional, easygoing and friendly. You can tell that they care about what they do.
I have used Northern Pharmacy for almost a year now. I have worked with several pharmacists, all of whom have been very helpful. I especially remember Sue. I have my prescriptions delivered and they always arrive the next day. I never have to worry about not getting my refills on time. Thank you Northern Pharmacy!
I have been working with Northern Pharmacy for a few years and they always give me prompt service and attention and the staff is always helpful and and very pleasant. And they have always been very helpful even when my insurance company is …
Omg omg. Very. Big. I love. It. That place. Second. I go. There. I m shock. Next. Time i bring. Friends or familys. If. They need buy these. Stuff. . Very awesome place. Better. Than. Voshell pharmacy. And Voshell pharmacy narrow. Not bad.
I am so grateful for Michelle who helps me with my prescriptions. She is with the Sync program at NP here in Baltimore and takes pride in her job. She continually monitors my expiring prescriptions and takes action to make sure that they …
Tammy Dexter is the BEST!!!!!!! She is ALWAYS helpful and there for me and my family. Northern Pharmacy is so luck to have her as part of their team. Tammy should be recognized as a wonderful asset for her consistent excellent service and …
I seriously injured my foot and was in need of one of those “scooters for your leg.” Northern Pharmacy quickly got me what I need. There was no hassle. Everyone was friendly and helpful and everything ran smoothly. They made the process as easy and hassle-free as possible.
Horrible horrible horrible experience. Had been waiting on my equipment for over 3 weeks now. They keep telling me, I should call back, that the right person is not on desk. Today I’ve been on line for over 17 minutes, no one is coming up. Answering machine says no one before me. A complete waste of time.
I have been using Northern Pharmacy for 9 years. I had breast cancer 9 years ago and went to Mercy Hospital. That’s how Northern Pharmacy was introduced to me.1 Alyssa and Tammy are wonderful.to me. …
Very friendly and professional. Will return.
My physician called in an order for me a week ago. After talking to 5 people who stated someone from customer service will be back in contact with me, today I speak with a representative who tells me they get 50 orders a day and it could …
Good luck dealing with these folks. Called to see if a knee scooter was available to purchase. “Yes” was the answer. How much? “I don’t know but somewhere between the rental for a week and a month” ($250). I got there, waited 30 minutes for …
I want to express how grateful I am to Northern pharmacy!!
Joyce, the pharmacist I’ve dealt with was more than helpful and I felt like she really cared to go out of her way to resolve a very difficult situation! …
Bad communication and customer services. Cashiers play on their phone while customers stand in front of them waiting for some acknowledgement. One even had the audacity to say that I can’t get both of my medications (one was of a different …
Absolutely the worst company I’ve ever dealt with. They’ve had my scrip for a walker since before jan 6th. They’ve given me the run around, lied to me, told me it was being delivered, then told me no one told me that. Won’t let me talk to …
I just called the pharmacy today about 10 minutes ago and the girl that answered the phone was very rude and unprofessional. She kept cutting me off, and putting me on hold without saying anything and i’ve been coming to this pharmacy for …
I visited Northern Pharmacy to fill a prescription. The pharmacist at the customer window was very unfriendly and unhelpful. She ignored me for at least 20 minutes without acknowledging that there was a new customer. (There was only 2 other …
Malaysia and Robin work to assist customers with vigilance as well as efficiency to meet your request by listening then, directing their attention to respond to your needs. I appreciated that while I was preoccupied with other matters. …
Horrible Service… I’ve been waiting for a medical equipment for three weeks. The equipment is in stock. I called to speak to someone; I was told no one in the medical equipment dept. was available. The customer service rep said she will …
Northern Care Pharmacy provided services to residents at Basilica Place Community staff and residents. Northern Care Pharmacy provides numerous supplies for everyone including all types of vaccines. Northern Care Pharmacy does quality work …
I think Alyssa and her staff at Amend Rx are amazing! Always prompt and precise when handling my medications! There are not enough stars here to rate her outstanding, courteous, and reliable services!!!
Awesome place to pickup medical supplies. I needed prescription compression stockings at the last minute and I was in and out within an hour. Very helpful associates. I would highly recommend and will be a returning customer.
Visited Northern Pharmacy today to pick up a prescription for my mother at 2:30 today Tuesday May 10. The cashier had a terrible attitude with me and the customer before me. She was very short with me and almost yelling at me when asking if …
Normally this pharmacy have everything, but they didn’t have any adult arm slings on the day I went. I hope they do better with their inventory.
Had to pick up my prescription but if you ever need anything as far as medical equipment are definitely recommend you check this place out they pretty much have everything
Walked in was barely greeted told to sit down rented a wheelchair for my mom for the week. Half an hour later I asked someone at checkout if they could take the chair back I was told to sit back down and wait. Unacceptable! Nobody has time to wait this long to return anything! Terrible service we won’t be back!
My girlfriend rented a wheelchair on Tuesday for me when I was coming home from rehab me she paid over 100.00 dollars me not knowing I was sent one from Medicare on Thursday so when she returned it she got no money back saying that is …
Customer service stuck! 2 people visibly working the whole place, which makes the lady at the front desk super cranky and disrespectful. They need help, before people start taking their business elsewhere.
The attention was OK but they gave me the wrong thing and I can’t even return it. I could not even try it on. Then they should have samples to try, i was in pain so I accepted, but in other sircunstances i would just walked away. Not a good experience.
The most complete and sufficient pharmacy I been a part of. Great customer service
I’ve been waiting 3 weeks for a nebulizer my son desperately needs.
This company couldn’t care less and they’ve been lying and giving me the run around the entire time. …
Very poor customer service. I was receiving my Freestyle Libre 2 from them and 2 days before my last sensor was due to expire I still haven’t received a new shipment I called them and they said that they tried to call me earlier in the day …
Very nice old school pharmacy. Thank you for being one of the few places I can find COVID vaccinations for kids! Easy to set up online. It would be nice to do the paperwork in advance online and only need to sign forms on arrival. …
I got in touch with northern pharmacy for a knee scooter after surgery. Unfortunately they never followed up with me, I never got the knee scooter despite calling and faxing the orders as requested. What’s worse is about 2 months later I …
We have been working with Karen for several months to get our babies special formula and she has non stop every time provided us with exceptional service. With baby formula being so hard to find she goes out of her way to help us get the formula we need. She has made the process stress free.
Northern Pharmacy provided excellent and exceptional customer service. They were really nice to residents and staff. They went to residents apartments who couldn’t get out to receive their booster. Northern Pharmacy will be my go to …
Convenient location, staff was pretty helpful onsite and over the phone. Communication was excellent. I got my meds on time, what more can you ask for..
You have to call several times before you get any help!! Then you talk to people and they say they going help and they never do. They will return your call after you calling more then 3 times. They need to get better with doing there job!!! If you could avoid this place trust me avoid it!!!
Just like another customer waiting for a call back nothing! I’ve been waiting long enough. It’s about a certain brace I need but never got back to me but took all my info. So guess I’ll look else where let my Dr know!! That’s not Northern Pharmacy I use to know!! It’s gone downhill!
I had an expensive prescription compounded cream delivered, and the tube ended up popping open at the bottom, so I lost a lot of the cream, as it fell on the floor. I contacted the pharmacy, and they sent me another tube of cream free of …
I left a lesser review about a year or so ago, but now that I have been using this pharmacy for a while I have stepped up the stars! They have my meds set up on auto delivery. When they come up for renewal, they send them out. I don’t have to do anything. So great!!! Thanks for your excellent service.
Dirtiest Pharmacy I’ve ever been in. Slowest also. Waited for my prescription for 2 1/2 hours. Will never go in again. Terrible. Dirty, nasty.
Northern Pharmacy continues to provide excellent services to our residents. Northern Pharmacy is well rounded with offering not only pharmacy services but health and wellness education to our senior residents. And a special shout out to …
The positives were that they were really responsive in the beginning, they would call you to confirm and very clear communication. Once I had my baby, I called to let them know they could send out my breast pump. The representative on the …
I find it so necessary to tell Northern Pharmacy what a wonderful employee Jessica Bopst-Halter is, she went above and beyond to assist me with my medical equipment needs, she not only worked to get my order resolved, she also provided …
Editing this review since they’d like to know what the issue is. In the last month I’ve had to call in about four different days, of those four days three times I called 4-5 times throughout the day and no one would reply. Multiple times I …