Founded in 1996, MCB Management Services is a management, business development and health care strategy company that offers a range of services to clients in the medical sector.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
8725 Loch Raven Blvd, Towson, MD 21286
Have been timely and helpful
It takes way more effort that it should to have a clean building and to educate Pelican with maintenance issues. …
I’ve been tremendously impressed with the service, promptness, and attention to detail when interacting with Pelican. I’d like to specifically credit JP, whose assistance has proven invaluable time and again.
Poor service
Caring and attentive staff!
Tough pet policies.
Exceptional communication; rapid response time to questions, concerns, and inquiries.
worst customer service i’ve ever seen in my 20 years of using property management companies.
Been with them 2 months, nothing but problems so far. There’s no attention to detail and no accountability.
Thanks Amanda! Very helpful!
Super fast response time and excellent customer service! I would recommend this company to all my friends and family!
Quick response time when emails are sent, phenomenal service, caring managers. Thanks Pelican!
Amanda was extremely helpful!
I have done business with matt many times he’s a very pleasant person to deal with and handles business the way it should be done.
They do a wonderful job! You can tell they care about their customers by their professionalism and responsiveness.
Awesome customer service. Always friendly, prompt, and efficient.
I have found the management staff at Pelican Properties to be very professional and conscientious. The go out of their way to take care of clients.
Joe and the staff at Pelican are fantastic! They are hardworking, caring and honest – great team!
Charges people that properly disposed of their garbage for other people’s garbage that wasn’t disposed of properly. Moves peoples personal belongings on patio. Leaves chemicals in hallways where children can get to it. Totally unprofessional and liars!
I highly recommend Pelican to any association looking for management. Very knowledgeable, professional, and attentive team. Management is friendly and easy to work with.
Great customer service, thank you!
Joe and his staff at Pelican have been a pleasure to work with. Quick response time, professional and kind!
Hoping they take initiative to proactively maintain and responsively do. So far, major room for improvement
If you need your property value lowered, these are thr people to call! They can trash your property in less then 6 months with no money down. That condo or home can be now worthless. So call now to see what damage they can do for you!
Hoa fees are a little high but I don’t know if they set them or not. New person seems pretty eager to do a good job so fingers crossed.
Extremely pleased to be with such a great company as Pelican. The staff is very professional and personal. They are prompt in getting back to you and meeting your needs. I highly recommend this management company.
why are you sending me delinquent notices when i have auto pay set up with you. and how can i be delinquent on a balance of $0.00. maybe if you answer my email i wouldn’t have to write this review. The property manager needs to reach me ASAP
Have dealt with many companies staring out, and also many fortune 500 companies as well. Never have I seen a company care about how they treat everyone they come in contact with. They actually care about people. First rate all the way! A pleasure to do business with.
Chris was an absolute dream to work with. She helped us navigate everything and made it as painless as possible!
Pelican uses the latest technology to serve its clients. Jordan, Joe and the entire staff are qualified to manage properties at the highest customer service level
Quickly resolved issues needed for address change
This company is terrible!!!!! I have been emailing and filling out reports since October 2020 to have a property issue addressed and nothing. I received one response from a Michelle Alexander to my initial report in October, a “hey we …
Pelican has been the worst company to work with. They are rude and run you in circles when you try to get any information from them. There is an agent names Susan Saltsman who is unhelpful and will ignore your requests. I would stay away from this company!
Their app is so confusing to use and their customer service regarding the app is slow and unproductive.
terrible customer experience: hard to reach, no follow-up, poor manners.
Joe and his team are a pleasure to work with!
Knowledgeable and professional. They are constantly finding ways to help their clients lower expenses. Having me review & assist in competitive bidding for Communities insurance needs is just one of the many ways they go above and beyond.
Amanda is an amazing admin and helps with our communication efforts flawlessly.
Reached out with an account question and April reaponded immediately! Great experience.
Kristy was very helpful and responsive in resolving my issue.
Kathy was very helpful in showing me how to pay my invoices on line. I appreciate her patience with me.
I am writing on behalf of Alpha Landscape Contractors, Inc. and we have been working as the landscape company for Pelican for the last 5 years. Pelican has a great team that we work with to ensure their properties are maintained at a high level. One of the best companies we have worked with.
Pelican Property Management is an excellent management company. As a Realtor I have dealt with them in may different facets and I have been very happy with the experience in every way! They are professional, friendly, prompt and knowledgeable!
Lee Anne Jones is quite possibly the nastiest, rudest, most despicable human I have ever encountered. Absolute Karen!
Thank you so much Kristy Etcuban! You were prompt and immediately helpful!
Jason is very proactive in his responses to any questions or problems that arise, he is a pleasure to work with.
Howard Reamer Oakhampton
Brendan has been a delight to work with. Clear communication and quick response
The representative, attend it to my needs quickly and resolved my issue. I am very pleased with the way my inquiry was handled.
I have been living in my condo since 1992. First time since then have we ever had a management company run so professional and efficient!! If there is a problem it is handled immediately. We receive news letters frequently so we are always …
I wanted to thank Amanda from Pelican Property Management for delivering outstanding service. I called in on a Friday, and Amanda was responsive to my needs as a customer. She asked just the right amount of questions needed to assist me. …
I just wanted to let everyone know I visited the office of pelican property management and I was greeted by Amanda who was very friendly and helpful. Recommend to anyone.
Have to admit that, this company has a very good sales team.
As soon as they were hired to manage condominium community, HOA fees went up on third plus they start adding special assessments every year for all kind of …
I have tried to resolve an issue ( white desk railings) for almost a year. I have made calls, no reply, sent registered/ certified letters no resolution, no human contact. I know they are very hard to reach and get a human reply
I contacted Pelican Management about a new payment question. They responded quickly and efficiently which I really appreciated.
Responsive, great communication, reliable and timely turnaround on repairs come to mind when I think of Pelican Props.
Amanda was welcoming and friendly, she went out of her way to help me with a great attitude and energy.
I had a leak from my kitchen sink in my condo, called in and talked to Lea Ann and she was able to expedite getting the leak fixed pretty quickly!!
Big shout out to Jennifer Wilson with Pelican, we did a project together and went very smooth ….she was very professional and was a pleasure working with her and the whole company
Pelican Property Management team is very professional and fast to respond to resident’s questions and needs. They are the best problem solvers!
I have had a very good experience with Pelican Management so far. Kathy helped me through an insurance question and was so friendly and responsive! The resident portal is helpful and well-organized.
This is the first day Pelican Property Management has assumed our property. I am grateful for the excellent help and warm reception I have already received from Kathy Glover. Thank you and I look forward to working with Pelican and you!
Sub-par customer service and horrible customer experience, can’t really justify it for the amount they get paid. As soon as we switched to them for property management, the quality took a steep dive. Every communication from them is with …
I work with Pelican Property Management at two locations and they are a professional organization at all levels. They are committed to providing the best service for their properties. Amy Switzer, the Property Manager I work with, is …
Terrible company
Very hard to get in touch with property manager.
We are local investors, and we own several condominiums in different communities …
It’s been a month and a half since Pelican Property Management took over as the property manager of our community, Stone Oaks Condo Association. We are very happy with Brendan O’Connell’s performance. He’s done a really great job as our …
Pelican Property Management has been very responsive to my questions and concerns. They take the time to understand what I need and act very quickly to resolve any problems. The staff is friendly, courteous and knowledgeable. I spoke with Kathy today and am very satisfied with the level of attention and responsiveness she gave me.
Kristy was very helpful this afternoon in helping me resolve an HOA fee billing question and directing me to my neighborhood resident directory. Many thanks to Kristy!
Brendan is pleasure to work with. He is responsive to requests for quotes, meetings with contactors, and any other problems/issues that come up last minute …
Brendan is on top of issues for his clients. Everything is yesterday. The urgency is right up our alley here Advanced Indoor Resources. Partnerships and solutions for our collective clients.
Brendan O’Connell was a fabulous property manager when I showed multiple properties in Quail Creek. He was available for all questions and went above and beyond.
Its’s been a pleasure working with Brendan, he handles the hard work- communicating with the homeowner’s, while we make the necessary repairs. Thanks for giving Advanced Indoor Resources the opportunity to service your properties.
I have dealt with several Property Management Companies in the past . These people are the best . Whenever there is a problem, they are easy to reach and quick to respond. They are very professional and the entire staff is beyond great to deal with on any issue!
I haven’t had to contact them much for anything, which is a plus. When I have reached out, the office always gets back to me promptly with a solution. I appreciate all of the communication updates via email and notices left in the hallway, so I’m abreast of what’s going on. Thank you as always!
Pelican has helped my father and his community to get a ton of things done at Stone Oaks. Though a board member the previous management company ignored his needs. Happy to have Brendan and Pelican on scene.
Our community has been with Pelican, after vetting several others, for over 6 years and we couldn’t be happier. The staff is courteous, professional, knowledgeable and fiscally responsible. …
Awards has been wrapping up a large project in the Quail Creek community while working closely with Brendon. He has been very easy to work with as well as responsive to any questions we’ve had while working on the project.
Pelican Property Management Co. is a great company with professional and knowledgeable people like Brendan O’Connell, who is the property manager for Towsontown Condos. I am sure the Board of Directors at Towsontown are glad they have Mr. …
Pelican Property Management is a pleasure to work with. Communication is key when servicing their communities and Brendan O’Connell and the team at Pelican is always prompt, professional and thorough in their response time to quickly and …
My company, Long Green Landscaping, works with Brendan @ Pelican to maintain and improve the landscaping as well as providing snow removal services on several condominiums. We began maintaining Springhouse last October, and since have …
Extremely pleased with Pelican Property Management. Their professionalism, response to concern, diligence in communication, and follow through is amazing! I’m very pleased that my home, neighborhood, and community is efficiently and well managed!
We have had Pelican managing our HOA for years. They do a great job, especially our manager Jennifer Wilson. She is one of the main reasons that make Pelican a great management company.
Resident at Quail Creek Condominiums – Property Manager is Brendan O’Connell
We have been using Pelican for a while now and I could not be happier. Brendan …
This 5-star review is specifically for Kristy Etcuban, and not Pelican Property Management as a whole (yet), whom has assisted me with my specific issues after Pelican recently took over HOA administration for my community. She has been …
I just moved into a Pelican Managed Community and called to get the information I needed to pay my fees. Spoke to Kristy. She was absolutely wonderful. Patient, knowledgeable, and made sure I had everything I needed including walking me …
Pelican Property Management was excellent to work with. Brendan O’Connell was instrumental in his role designing, implementing, and expanding their brand with new apparel produced by my company HSM Specialties Inc. We look forward to working with them in 2023 and the coming years.
Pelican Property Management started with my Condo community on August. There was a great need for a departure from Brodie Management, but that’s for another review. Our expectations were greatly exceeded. While anticipating a bumpy …
Sam, handling inquiries from Oyster Cove responded expeditiously and thoroughly. He was professional and courteous. He know the answers and was patient in providing navigation across the Pelican portal. Sam shows real potential. Move him up or he will soon be on his way to more challenging opportunities!
My neighbors and I are extremely happy with Pelican Property Management! There was a bat flying around the hallway and I called Pelican. Our Property manager Mick responded within minutes and said he had someone coming out to take care of …
I’ve been working with Brendan O’Connell at Pelican Property Management for the past year and a half to 2 years and it couldn’t be better. He is always well informed with quick responses when needed. This makes for great communication all …
Pelican Property Management helps our condo association manage its property. This includes responding promptly to any problems we identify through their web portal, doing long-term projects, such as fixing the roof, and helping us enact a no-smoking rule that will keep everyone healthier. They do a very good job.
Pelican Property Management has been great to work with. Regardless if it’s making hoa payments or requesting additional information pertaining to property by-laws or guidelines. All the staff is very knowledgeable and friendly to work with.
I could not be more pleased with the service and partnership I have developed with Pelican and Brendan our community manager. They are not only there to help with the day to day but also to be a partner in making the community better. I …
Terrific property management company. Pelican has only managed our condominium building for 6 months. To date , I have found the services provided to be very professional and responsive. Would highly recommend.
Pelican is a great company to work with! Everyone is extremely nice and very professional. My direct contact for my project was Brendan O’Connell and he was wonderful. Very responsive and easy to work with! I would highly recommend Pelican!
The Stone Oaks community has benefited greatly from Pelican’s property management company. Our property manager is pleasant, responsive, knowledgeable and supported by a patient and attentive team who leverage the latest technology to smoothly manage our condominium community. I highly recommend them!
6+ STARS!! out of 5 – Our Company Nexterior Contracting has worked with Pelican Management for many years as an approved Vendor to perform repair services of all types at different properties they manage. While we have a great business …
Everyone at Pelican has been great! Working with Brendan O especially is always smooth and efficient. His communication is excellent and we can always count on him to be around if needed during projects.
Our condo community has been managed by Pelican since 2016, and has seen great improvements in leadership, budgeting, maintenance, and the handling of special projects. We selected Pelican after considering about a dozen management companies, and we are very happy with their performance.
Pelican Property Management is doing an excellent job managing a property in Baltimore where I have my unit. Recently I needed repairs resulting from a leak in another unit. Pelican handled it promptly and effectively to our complete …
Our company, Paul Davis Restoration, works with Pelican Property Management to handle emergency services and repairs for the communities they manage. The most recent property we provided service for is located at 3 Southerly in Towson. The …
Our community has been working with Brendan and Pelican Property Management for just about a year. As the president of my community all I have to say is what a difference! The systems they have in place has made our job a lot easier. All …
Pelican Property Management is a forward-thinking management company for all homeowners and condominium associations. It has the newest technology for easy access to management or governing documents, for resident architectural review …
We have been using Pelican Property Management for my neighborhood for over 7 years and I am very pleased with them. They provide excellent service and everyone I’ve worked with has been professional and courteous. Our Property Manager …
I absolutely echo the review below describing in detail how difficult it is to get any assistance from Lea Ann Jones and Pelican Property Management. They see their job, it seems, as not to manage the community and assist the board of the …
Our Summit Chase community has been managed by Pelican for years. Our Property Manager, Jennifer Wilson, has gone above and beyond to make sure that our community is operating smoothly. She has worked countless hours, even on weekends. I could not be more pleased. – Jill Cohen