The bank is horrible and a joke don’t open an account here they charge you fees and don’t care about the members all they care about is money I will be closing my account next week
10:30 am on a Saturday and they are closed. Go during the week and they are closed, At times when they are suppose to be open. Sad to say it’s time to search for another bank.
Jamie and anyone and everyone I’ve ever dealt with here has always been professional expert and extremely accommodating I’ve always felt taken care of and we’ve always done well
Communication is key. If you tell your needs they will help you out. I had minor issues with some processes but they figured it out when I looked for assistance.
Great experience. Everything was made clear and all my questions were answered. Karen Kaboray contacted me promptly and made herself readily available in helping me close on a loan. Thank you.
If you are any bit of a person who can afford to bank somewhere else, do it! I’ll pay the extra dollar and save on random account fees also known as “glitches” to them, and for experienced and knowledgeable staff. …
I’m SO frustrated with this bank. I do a drive through deposit and they dont give me my debit card back. So I drive back and their closed! And they dont open till Monday and its Saturday and I got things to buy and do and now I cant. They …
Never open, even on days when they’re supposed to be. I just want to put my money in my account, but it seems they’re always closed. (Easthampton Location).
I was interested in a HELOC but had just been denied a refinance from another bank due to some renovations in-process at my home. I CALLED to ask about their qualifying criteria and was told I had to fill out an application online before …
With them for years, they denied my small auto loan of $10k(With 3k down) because of some unpaid student loans from a discredited school that lost a lawsuit with the state, and the DOE is in the process of forgiving and removing from my …
Customers of Freedom credit union..Alert Alert..I answered a email that was a scam..they took 123 out of my account charging Google games. I got a call from Freedom credit union call center asking if the charges were fraudulent I said …
Horrible bank, horrible experience starting a loan and opening a simple account, horrible website, long hold times… when I got my loan I was going to do all my banking at Freedom so I didn’t have to manage a separate account. I’m extremely …
Be careful leaving your money at this bank. Someone hacked my card and took money from my account and i reported and still no answer why i was denied when my money should have been secured in your bank. After that i closed my account for 14 …
Great banking
I’m against bank fraud
Staff is extremely helpful, pleasant
I was a member for many years and it was a very nice place to go too
The bank is horrible and a joke don’t open an account here they charge you fees and don’t care about the members all they care about is money I will be closing my account next week
Great place to do do your banking.
Thanks Freedom Credit Union .
John Fortunato
The very best place for me. Great people Great Service. Love you Guys. Thanks for everything.
10:30 am on a Saturday and they are closed. Go during the week and they are closed, At times when they are suppose to be open. Sad to say it’s time to search for another bank.
Definitely don’t care about the members, just the money. I needed help and couldn’t get it from my union.
Been doing business with this bank for more than 30 years ! Excellent service snd great staff.
Jamie and anyone and everyone I’ve ever dealt with here has always been professional expert and extremely accommodating I’ve always felt taken care of and we’ve always done well
Communication is key. If you tell your needs they will help you out. I had minor issues with some processes but they figured it out when I looked for assistance.
Ok
Great experience. Everything was made clear and all my questions were answered. Karen Kaboray contacted me promptly and made herself readily available in helping me close on a loan. Thank you.
Freedom Credit Union Definitely don’t care about members, just the money they discriminate me very bad customer service.
If you are any bit of a person who can afford to bank somewhere else, do it! I’ll pay the extra dollar and save on random account fees also known as “glitches” to them, and for experienced and knowledgeable staff. …
I’m SO frustrated with this bank. I do a drive through deposit and they dont give me my debit card back. So I drive back and their closed! And they dont open till Monday and its Saturday and I got things to buy and do and now I cant. They …
Never open, even on days when they’re supposed to be. I just want to put my money in my account, but it seems they’re always closed. (Easthampton Location).
I was interested in a HELOC but had just been denied a refinance from another bank due to some renovations in-process at my home. I CALLED to ask about their qualifying criteria and was told I had to fill out an application online before …
With them for years, they denied my small auto loan of $10k(With 3k down) because of some unpaid student loans from a discredited school that lost a lawsuit with the state, and the DOE is in the process of forgiving and removing from my …
Customers of Freedom credit union..Alert Alert..I answered a email that was a scam..they took 123 out of my account charging Google games. I got a call from Freedom credit union call center asking if the charges were fraudulent I said …
Horrible bank, horrible experience starting a loan and opening a simple account, horrible website, long hold times… when I got my loan I was going to do all my banking at Freedom so I didn’t have to manage a separate account. I’m extremely …
Be careful leaving your money at this bank. Someone hacked my card and took money from my account and i reported and still no answer why i was denied when my money should have been secured in your bank. After that i closed my account for 14 …