Franklin First began in 1958 as four separate credit unions: Franklin County Public Hospital FCU, Franklin County Teachers FCU, Lunt Silversmiths, … See more
Most of the time, it’s 10 minutes or less. Though they may be busy,, they get to you guickly. We ALL have our bad days, even then, they are professionals.
Great Credit Union .. Never an issue .. Always helpful and informative .. However , as of late the ATM machine service at the main st has been terrible for withdrawals n deposits especially on the weekends ..very frustrating when you need …
I called them at 9:30 in the morning to do a wire transfer. I gave them all the necessary information and 5 hours later after repeated calls I finally got a confirmation. If you need anything done with any expediency and follow up this is not the place to do it.
I’ve been a member here for several years now. I routinely receive personable service and they’ve always gone out of their way to help me when I need it. I don’t have any complaints and intend to continue using them exclusively for my in person banking needs.
They believed in us when no one else would. Made a huge difference in our entire life. Our credit score has greatly improved. It is more convenient and the staff is alway a pleasure to work with. If you really need to help yourself go see Bill at Franklin 1st I highly recommend it.
I’ve been with FFFCU for many years and have had few issues. However, when I refinanced my home through them, they did 5 credit checks, which brought my credit score down about 100 points! The last credit check was a total fluke that they …
Have been a Member since it opened its doors as my Husband worked for 40 years at GTD plant 1 and 2. Now Kennametal. Wonderful People and Service. Most of My Children and Grandchildren are Members.
Mortgages through franklin first are horrible, not the act of getting a mortgage but accessing it. You cannot access your mortgage account details online. You cannot pay it online. Your only option is auto pay through some other company …
I wouldn’t do any sort of business from this bank whatsoever, my fiancé was pre-approved for a car loan up to a decent amount. She found a car she liked where the dealer even cut her a good deal on it where the price would be $11,000 below …
This was a great CU and as far as friendly tellers they are great on the other hand the loan department needs to work on their skills and business practices. I have an excellent credit rating however I will be seeking another place to do business soon.
I originally went in for a truck loan and was going to be about 3000 short of what I needed. After talking with them a bit the agreed to give me the extra I needed and was able to buy my truck. Would highly recommend franklin first to anyone looking great people to work with. Did I mention I have awful credit
I’ve been a member at Franklin First for a few months now and up till now, all my experiences have been warm and humbling. Great team and definitely a credit union I would recommend to anyone. Especially now that they’re helping me build up …
FFFCU is a terrific bank. I was recently scammed and they assisted me in getting my accounts protected and giving me directions to safeguard other financial and tech concerns. I can’t thank them enough. In the past they have assisted me in …
Had an account with them in the past! We had closed it when we had moved out of the area! Good people to deal with!
Most of the time, it’s 10 minutes or less. Though they may be busy,, they get to you guickly. We ALL have our bad days, even then, they are professionals.
Friendly and competent staff make banking a pleasure.
Great Credit Union .. Never an issue .. Always helpful and informative .. However , as of late the ATM machine service at the main st has been terrible for withdrawals n deposits especially on the weekends ..very frustrating when you need …
Jacob is wonderful to work with. He is knowledgable, expedient and friendly!
Great CU. People are friendly and service is excellent !!
I called them at 9:30 in the morning to do a wire transfer. I gave them all the necessary information and 5 hours later after repeated calls I finally got a confirmation. If you need anything done with any expediency and follow up this is not the place to do it.
Helpful staff, easy website to navigate. I like doing business with local bank
I’ve been a member here for several years now. I routinely receive personable service and they’ve always gone out of their way to help me when I need it. I don’t have any complaints and intend to continue using them exclusively for my in person banking needs.
Staff are: 1) always friendly; 2) always knowledgeable; 3} always helpful…all requests are met courteously and with aplomb. …
They believed in us when no one else would. Made a huge difference in our entire life. Our credit score has greatly improved. It is more convenient and the staff is alway a pleasure to work with. If you really need to help yourself go see Bill at Franklin 1st I highly recommend it.
I’ve been with FFFCU for many years and have had few issues. However, when I refinanced my home through them, they did 5 credit checks, which brought my credit score down about 100 points! The last credit check was a total fluke that they …
Have been a Member since it opened its doors as my Husband worked for 40 years at GTD plant 1 and 2. Now Kennametal. Wonderful People and Service. Most of My Children and Grandchildren are Members.
Love this small Credit Union.
Great place to get a Heat Loan through MassSave.
Mortgages through franklin first are horrible, not the act of getting a mortgage but accessing it. You cannot access your mortgage account details online. You cannot pay it online. Your only option is auto pay through some other company …
I wouldn’t do any sort of business from this bank whatsoever, my fiancé was pre-approved for a car loan up to a decent amount. She found a car she liked where the dealer even cut her a good deal on it where the price would be $11,000 below …
This was a great CU and as far as friendly tellers they are great on the other hand the loan department needs to work on their skills and business practices. I have an excellent credit rating however I will be seeking another place to do business soon.
I originally went in for a truck loan and was going to be about 3000 short of what I needed. After talking with them a bit the agreed to give me the extra I needed and was able to buy my truck. Would highly recommend franklin first to anyone looking great people to work with. Did I mention I have awful credit
I’ve been a member at Franklin First for a few months now and up till now, all my experiences have been warm and humbling. Great team and definitely a credit union I would recommend to anyone. Especially now that they’re helping me build up …
The simplest and most people forward, banking experiences of my entire life. It’s also so clear, that the wonderful folks who work here truly care.
Well, I’m sorry to have to say this, but my fiancee and I had a very unhappy and upsetting experience with Franklin First. …
FFFCU is a terrific bank. I was recently scammed and they assisted me in getting my accounts protected and giving me directions to safeguard other financial and tech concerns. I can’t thank them enough. In the past they have assisted me in …