(Translated by Google) I am sorry to read so many not very good messages, I have been attending the clinic for more than 10 years, I like the attention of my Doctor Alicia Broeren, very professional, …
(Translated by Google) Terrible service I do not recommend it to anyone, they never answer the phone and it takes up to 40 minutes 😡 and they do not answer or hang up …
(Translated by Google) I have been attending the clinic since 2014. In recent months the lousy services. They try to improve and what they do is worsen. Lousy reception service. …
(Translated by Google) I’ve been here for two years, trying to make an appointment, I’m a new client and they don’t want to accept me, they always say that they only accept children and pregnant women, they do take care of my children but I …
(Translated by Google) I have been in this clinic since 2014 and before I liked how they treated me, now since the Dr comes to see me she comes in a hurry and they do not want to prescribe almost anything, only ibuprofen and even a Dr since …
(Translated by Google) You arrive early and they take time to call you and if you arrive late they cancel your appointment 😒 they never answer the phone and if I continue I don’t finish …
(Translated by Google) Terrible clinic Sadly, many Latinos have no choice but to go to this lousy clinic. I do not recommend them. They prescribed me some pills and the one from the pharmacy asked me if they are trying to kill me that the …
(Translated by Google) Terrible service as many doctors as nurses, I have days with infection and to this day without antibiotics it can well aggravate the infection and they as if nothing else, they are just going to sit down to do their …
It’s always bad, they are so unprofessional and let’s not forget to mention the one on 20th street they are so disrespectful whispering about your appearance.
I went their today and they told me they can’t c me I asked y she said because I’m not a patient there so I said if I was having a heart attack would you see me and she said no.I’m wondering is it cause I’m black think I need to protest them
This place has a terrible service, also the sistem is totally on mature, they charge me for a service that they didn’t give me, I dont recommend this please literally.
My kids have sick a cell and everytime i turn around the pediatrician have left the clinic without notice let me remind u this the 2nd doctor that has left in matter of months something is definitely wrong here my kids need the best care and this place sucks ass after being with them for 7yrs its been hell
PEOPLE HERE ARE SO RUDE! FROM THE MINUTE YOU WALK IN YOU FEEL AND SEE THE GHETTO RECEPTIONISTS! SOME EVEN HAVE VISIBLE TATOOS! Also, I onced interviewed with HR and she is as MEAN AND RUDE as they get! Snotty attitute, MRS. IM ALL THAT!! …
The care at this facility has declined drastically. It not directly the doctors its the entire staff in general. Getting important paper work in or out is next to impossible.
I am from Germantown, WI and I started going to this clinic back in 2007, and I have always gone to it since. I love it, and I will always stick to it. However, they are not good at handing out prescriptions, they sometimes forget. On contrary, they always can tell what’s wrong with you! I have to give it a 5 Star Rating!!!
I enjoyed my appointment. The receptionist is there to do as she is hired, she did just that. I couldn’t care less if she had a belly button ring or what she snacks on. That’s none of my business. I went there to get checked out for a health problem.
Worst place, don’t here unless you want to get killed or robbed. Been giving my mother the wrong medicine for her depression which only made her feel worst everyday and stealing her money seeing psychologists where only insulting her at the …
The only reason why they are getting any stars is because they actually saved my mom. The midwives are so special to me and they should all have a raise. They are amazing. Thank u
For 3 days I’ve been calling the clinic to speak with my health provider and nobody answers the phone. I sit and sit listening to crappy music and a recording saying, “my call is important”, but not important enough to answer the phone. Does anyone work there?
Sixteenth Street Community Health Center has supported our local school in getting the COVID-19 Vaccine. Their communication and facilitation of the vaccine was easy and efficient. They offer an incredibly valuable service to the community, especially the Spanish-speaking community.
I don’t know what the previous reviewer is talking about (maybe disgruntled since the place she claims is so ghetto would not hire her?). The docs and staff are great. This is one of the only Joint Commission approved health centers in the …
This clinic is the worst I have been too. They make you wait at least 30mins to be seen. The nurses there are terrible at there jobs. They talk about other patients medical conditions openly around other patients. Every time I go to this clinic I leave with a bad experience
All I’m going to say advocate for your children and your own health. After years of changing doctors. I finally got the test results I need. The lady that drew my blood. Said ” I don’t want to hear it about you being a single mom no one was talking to you. Mind your business and be professional. Alot of them are there for the paycheck.
I’ve been trying to get ahold of this clinic to make an appointment and they DONT ANSWER I’ve been trying for 3 days now and nothing I was waiting for an hour and never answered the phone this is ridiculous. I also work in a health care clinic and we also answer the phone.
My husband was in a motor vehicle accident and the clinic somehow found out about it. THEY called him and asked him if he wanted to speak with a doctor and he said okay. The doctor basically asked him what medicine he was taking and asked …
Doctors, Midwives, Pediatricians, Nurses – all excellent. Never had an issue and they provide trustworthy care.
However, its calling the clinic and dealing with some of the staff that is …
BE CAREFUL!!!!!
So disappointed with the bills service. They send you the bills so late so we can’t ask adjustments with the reason more than a month. When it should be their …
The only reason this place gets any stars is because all the midwives there are excellent. But this place has a serious problem with getting patients seen at appropriate times. Everyone has to wait for at least one hour before even being …
Worst Doctors Office Ever!!! Please do not become a patient here, they will let you die rather than treat you. It took a month and a half of calling daily waiting 15+ minutes each time and never reaching anyone before I finally got an …
The care seems fine but definitely miscommunication on the phone. I called to make the yearly physical specifically saying that, had it, all the bloodwork, etc. then noticed months later they billed it as a sick visit. I need the yearly …
I’ve had really bad experiences here. I mostly had to stay because we had no car. Today takes the cake. Tried to get my son into his pediatrician there. He’s had a cough. His pediatrician won’t see him because of the cough. It was 8 …
Went for an injured foot, swollen for 3 weeks, painfully tender to walk at all. See the doc who refuses to give me pain meds other than ibuprofen and Tylenol which barely touches the pain (caused by a fall bending all the toes completely …
Staff are talking rudely no respect for you at all if you are not Spanish speaker, plus they cancel appointments last minute they don’t care if you are in late pregnant and need to be seen weekly. Very disappointed 😏 …
They don’t accept walk-ins. So don’t even come there if you need urgent care. I had to go all of the way to an Aurora Healthcare on Edgerton to get accepted for urgent care who were great with me. Turned out I had COVID-19, not a bad flu.
They have horrible customer service on the phone and the reception staff is very rude. The midwives are very nice and professional; however, the rest of the staff at that clinic are very disorganized and never seem to read the chart for …
(Translated by Google) They take time to answer 😑
(Original)
Tardan en contestar 😑 …
(Translated by Google) Excellent service
(Original)
Excelente servicio
(Translated by Google) It takes a long time to make an appointment😑😑
(Original) …
(Translated by Google) I’ve been waiting for 41 minutes for them to answer the phone, this is worse than before …
(Translated by Google) I am sorry to read so many not very good messages, I have been attending the clinic for more than 10 years, I like the attention of my Doctor Alicia Broeren, very professional, …
(Translated by Google) Terrible service I do not recommend it to anyone, they never answer the phone and it takes up to 40 minutes 😡 and they do not answer or hang up …
(Translated by Google) Terrible service 40 min or more for them to answer you.
(Original) …
(Translated by Google) I have been attending the clinic since 2014. In recent months the lousy services. They try to improve and what they do is worsen. Lousy reception service. …
(Translated by Google) I would give them 5 stars but when you call they have you waiting up to 25 minutes to connect or for them to answer …
(Translated by Google) Worst experience with a Doctor, they don’t even take parental concerns into account. …
(Translated by Google) They are very irresponsible, they canceled my appointment twice. …
(Translated by Google) I’ve been here for two years, trying to make an appointment, I’m a new client and they don’t want to accept me, they always say that they only accept children and pregnant women, they do take care of my children but I …
(Translated by Google) I have been in this clinic since 2014 and before I liked how they treated me, now since the Dr comes to see me she comes in a hurry and they do not want to prescribe almost anything, only ibuprofen and even a Dr since …
(Translated by Google) You arrive early and they take time to call you and if you arrive late they cancel your appointment 😒 they never answer the phone and if I continue I don’t finish …
(Translated by Google) Terrible clinic Sadly, many Latinos have no choice but to go to this lousy clinic. I do not recommend them. They prescribed me some pills and the one from the pharmacy asked me if they are trying to kill me that the …
(Translated by Google) Terrible service as many doctors as nurses, I have days with infection and to this day without antibiotics it can well aggravate the infection and they as if nothing else, they are just going to sit down to do their …
Why isn’t anybody answering the phone?
Worst place ever..will nvr recommend nobody!!!
Great customer service the food was hot and fresh
It took me about 30minutes great people
My primary Dr. Nixon is awesome!!!
They always say the not taking nobody really the dont wanna do they job they irritating
My son comes here very good doctors they know what they doing
It’s always bad, they are so unprofessional and let’s not forget to mention the one on 20th street they are so disrespectful whispering about your appearance.
This place sucks. They dont answer the phone for nothing. Its a complete waste of time.
They don’t respect their patients
I went their today and they told me they can’t c me I asked y she said because I’m not a patient there so I said if I was having a heart attack would you see me and she said no.I’m wondering is it cause I’m black think I need to protest them
Bad service, they never answer the phone. They are so unprofessional there. The ladies there are always giving you an attitude. 👎👎👎 …
I have called several times to make an appointment and I hold for 30+ minutes. Every time I’ve been hung up on, it’s very frustrating.
They only give covid-19 testing to their patients apparently. However This is a testing site ? Their Attitude is not necessary.
Usually their pretty good about things. But been having to wait 15+ mins for calls to go thru, knowing they’re open. Kinda disappointing.
30 min. wait for every single phone call, horrible customer service, leave voicemail no call backs. so unprofessional for a Clinic.
The doctor in this place don’t care about there patients they can see you suffering for pain and not willing to do anything about.
This place has a terrible service, also the sistem is totally on mature, they charge me for a service that they didn’t give me, I dont recommend this please literally.
My kids have sick a cell and everytime i turn around the pediatrician have left the clinic without notice let me remind u this the 2nd doctor that has left in matter of months something is definitely wrong here my kids need the best care and this place sucks ass after being with them for 7yrs its been hell
PEOPLE HERE ARE SO RUDE! FROM THE MINUTE YOU WALK IN YOU FEEL AND SEE THE GHETTO RECEPTIONISTS! SOME EVEN HAVE VISIBLE TATOOS! Also, I onced interviewed with HR and she is as MEAN AND RUDE as they get! Snotty attitute, MRS. IM ALL THAT!! …
The care at this facility has declined drastically. It not directly the doctors its the entire staff in general. Getting important paper work in or out is next to impossible.
I am from Germantown, WI and I started going to this clinic back in 2007, and I have always gone to it since. I love it, and I will always stick to it. However, they are not good at handing out prescriptions, they sometimes forget. On contrary, they always can tell what’s wrong with you! I have to give it a 5 Star Rating!!!
I enjoyed my appointment. The receptionist is there to do as she is hired, she did just that. I couldn’t care less if she had a belly button ring or what she snacks on. That’s none of my business. I went there to get checked out for a health problem.
Worst place, don’t here unless you want to get killed or robbed. Been giving my mother the wrong medicine for her depression which only made her feel worst everyday and stealing her money seeing psychologists where only insulting her at the …
The only reason why they are getting any stars is because they actually saved my mom. The midwives are so special to me and they should all have a raise. They are amazing. Thank u
For 3 days I’ve been calling the clinic to speak with my health provider and nobody answers the phone. I sit and sit listening to crappy music and a recording saying, “my call is important”, but not important enough to answer the phone. Does anyone work there?
Sixteenth Street Community Health Center has supported our local school in getting the COVID-19 Vaccine. Their communication and facilitation of the vaccine was easy and efficient. They offer an incredibly valuable service to the community, especially the Spanish-speaking community.
Been unsuccessful with getting anyone to answer the phone. Day two and I have no clue what to do. Need my bipap prescription renewed. Heelllpppp
I don’t know what the previous reviewer is talking about (maybe disgruntled since the place she claims is so ghetto would not hire her?). The docs and staff are great. This is one of the only Joint Commission approved health centers in the …
This clinic is the worst I have been too. They make you wait at least 30mins to be seen. The nurses there are terrible at there jobs. They talk about other patients medical conditions openly around other patients. Every time I go to this clinic I leave with a bad experience
All I’m going to say advocate for your children and your own health. After years of changing doctors. I finally got the test results I need. The lady that drew my blood. Said ” I don’t want to hear it about you being a single mom no one was talking to you. Mind your business and be professional. Alot of them are there for the paycheck.
I’ve been trying to get ahold of this clinic to make an appointment and they DONT ANSWER I’ve been trying for 3 days now and nothing I was waiting for an hour and never answered the phone this is ridiculous. I also work in a health care clinic and we also answer the phone.
My husband was in a motor vehicle accident and the clinic somehow found out about it. THEY called him and asked him if he wanted to speak with a doctor and he said okay. The doctor basically asked him what medicine he was taking and asked …
Doctors, Midwives, Pediatricians, Nurses – all excellent. Never had an issue and they provide trustworthy care.
However, its calling the clinic and dealing with some of the staff that is …
BE CAREFUL!!!!!
So disappointed with the bills service. They send you the bills so late so we can’t ask adjustments with the reason more than a month. When it should be their …
had to wait for 2 months for an appointment regarding an injury I sustained at work. Terrible.
The only reason this place gets any stars is because all the midwives there are excellent. But this place has a serious problem with getting patients seen at appropriate times. Everyone has to wait for at least one hour before even being …
Worst Doctors Office Ever!!! Please do not become a patient here, they will let you die rather than treat you. It took a month and a half of calling daily waiting 15+ minutes each time and never reaching anyone before I finally got an …
The care seems fine but definitely miscommunication on the phone. I called to make the yearly physical specifically saying that, had it, all the bloodwork, etc. then noticed months later they billed it as a sick visit. I need the yearly …
I’ve had really bad experiences here. I mostly had to stay because we had no car. Today takes the cake. Tried to get my son into his pediatrician there. He’s had a cough. His pediatrician won’t see him because of the cough. It was 8 …
Went for an injured foot, swollen for 3 weeks, painfully tender to walk at all. See the doc who refuses to give me pain meds other than ibuprofen and Tylenol which barely touches the pain (caused by a fall bending all the toes completely …
Staff are talking rudely no respect for you at all if you are not Spanish speaker, plus they cancel appointments last minute they don’t care if you are in late pregnant and need to be seen weekly. Very disappointed 😏 …
They don’t accept walk-ins. So don’t even come there if you need urgent care. I had to go all of the way to an Aurora Healthcare on Edgerton to get accepted for urgent care who were great with me. Turned out I had COVID-19, not a bad flu.
They have horrible customer service on the phone and the reception staff is very rude. The midwives are very nice and professional; however, the rest of the staff at that clinic are very disorganized and never seem to read the chart for …