Brown Squirrel Furniture, founded in 1971, provides home furnishing to east Tennessee, western North Carolina and southeast Kentucky.
| Saturday | 10AM to 8PM |
| Sunday | 1 to 6PM |
| Monday | 10AM to 8PM |
| Tuesday | 10AM to 8PM |
| Wednesday | 10AM to 8PM |
| Thursday | 10AM to 8PM |
| Friday | 10AM to 8PM |
We were so pleased with our sales person, Shane. He is so knowledgeable and shared his insights snd went out of his way to help us decision making on a bed and mattress. We need to buy several other pieces of furniture and will try to get them through Shane.
I loved the selection at Brown Squirrel! So much to chose from and I was very happy to be able to invest in American made furniture. But perhaps best of all was the top notch customer service by Randy Giacometti! He was ever so patient and answered my many questions thoroughly and with care and humor.
We had a great experience shopping for furniture for our house. We had to buy new furniture for every room and Randy was a great help.
Our salesperson was very nice. However she wrote down the wrong code for our recliner and when I went to pick it up along with the matching sofa I was given the wrong recliner. I did not discover the problem until I unboxed it at home. …
Kathy Cote was really helpful showing us the kind of dining room set we were looking for. We love the store, however it is really large and the dining room sets were spread throughout the store. Would highly recommend this furniture store. Good quality and fair prices
I had a wonderful experience shopping here. My salesperson was Kathy Cote’. Like a lot of people we had space limitations to work around. She had great suggestions and worked tirelessly to get us what we needed. Later on I had to make some …
I did end up losing my salesperson while I was there, but they paged her, she showed back up, & I told her what TV stand I wanted. They wrapped it up & loaded it in the back of my truck for me. I was in & out , in less than an hour. They have a great selection & their prices are fair. Check them out.
Bought my first piece of furniture here as a young adult over 30 yrs ago and have continued to return over the years because of the customer service, they stand behind what they sell. They have furniture for all price points and tastes, I …
Thank you Randy so much for taking care of us! We had a great experience. Great customer service!
My husband and I came to Brown Squirrel frustrated from a bad couch buying experience at Knoxville Wholesale Furniture that had left us waiting for a couch for 12 weeks with no end in sight. We canceled our order with them and decided to …
We recently visited Brown Squirrel Furniture for the first time. A sales person named Kathy Cote greeted us immediately and helped us find a sofa and 2 recliner chairs that met our needs vey quickly! Kathy was professional, competent and …
Shane is an awesome person an excellent customer representative!!!
Kathy was great to work with in selecting a recliner. There was a huge selection, but she quickly helped me narrow my choices down. Whenever we need furniture for any room in our home we shop with Brown Squirrel Furniture.
We just bought a sectional a couple weeks ago. We could have saved a little bit of money by going to another one or two furniture stores if they were having a good sale, but even when we bought from here they weren’t having a sale, I’m sure …
Me and my husband recently updated our guest bedroom and needed a new dresser. We went to Brown Squirrel Furniture and worked with Laura as our sales representative. Laura really listened to what we were looking for. She was knowledgeable, …
Sales staff are very personable and helpful. A very large selection of furniture. This is my second purchase from here and i am extremely satisfied with quality and price.. I have looked at other furniture stores but always end up at brown squirrel!
We love to shop at Brown Squirrel. Very good selection, good pricing and sales representatives that balance assistance and private time to shop. Best in Knoxville.
Marty Lane, our salesman was fabulous!! He was very professional, courteous and knowledgeable. The only disappointment was when our sofa and love seat were delivered to the warehouse they arrived damaged. So, we have to wait another week to get them. But, that’s life. All in all, a great experience.
I had a wonderful experience with Bernice Cribb at Brown Squirrel Furniture. She was very helpful and made sure that I was aware of all the prices before making a commitment. I’ll definitely go back again for my dining room furniture.
Sarge did a fantastic job! He was very professional and helpful. We had a great experience! We will be back.
As soon as I walked in, Bernice approached me and pointed me in the direction of where I could find reclining couches. She followed up shortly after to see if I was finding everything ok and gave me all the information about pricing, …
Just recently purchased a bedroom suit for a guest room. I am a longtime customer of Brown Squirrel because of the quality & prices are amazing! But a special THANK YOU to salesman Lance at Knoxville Warehouse. U are the reason businesses …
Sarge was great! We explained what we wanted, he explained the layout of the store and didn’t follow us or pressure us. He was there when we had questions and he quickly got our purchase completed so we got on the road. Pricing was the …
I came here as a first time customer to see if anything caught my eye on 5/23 but I had a terrible experience. I made it through the entire store without any guidance from associates who weren’t busy and made eye contact with me then looked …
I had a great experience at Brown Squirrel Furniture Store. Our salesman Mike did not pressure us to buy anything. He let us walk around without hovering but at the same time was very accessible if we needed him. I will definitely go back when looking to furnish our next room!!!
Great service, had exactly what I needed. This is the only place we buy our furniture.
Recently bought our sectional here. Love all their selections. Something for everybody in a range of prices. Sales lady Suzanne was friendly, but not pushy. We will continue to shop here first. They offer veterans discounts and honors the price they have on their website, if not posted as such in their showroom.
Randy went above and beyond to find my wife and I the perfect couch for us. He even sent us photos before we came in! Great customer service. Gave us space to look and thing but was always close by for any questions. Follow COVID protocols perfectly. I have nothing but great things to say.
I spent 2 days looking for a sectional and and a couch. I visited here both of those days, let me tell you why. I want to give kudos to the staff who was super friendly and personal, especially Shane. I was never forced to buy anything. …
We moved from San Francisco to Knoxville, and left all our furniture behind. We visited many furniture stores in Knoxville, and decided that Brown Squirrel Furniture had it all. The store was beautifully laid out and well organized with …
Came by to look at mattresses and ended up touring whole store. I only had one staff meet me as I was coming in and otherwise only saw 2 others in the whole store walking around. It felt oddly lonely in large store with no personal interaction from anyone.
I didn’t care for any of the items they had to offer. Everything appeared antiquated and the lightening was horrible. I won’t shop there again. Further review, Someone from their company emailed me. Their response really reflects who they …
This furniture company sells inferior products at a high price and also sells the furniture warranty through Safeware. The leather loveseat we bought in 8/2019 for a high price has been broken for 4 months now and we are still waiting for …
Our process of buying furniture started from 150 miles away with Randy sending us photos and options of two pieces of furniture. After purchasing the pieces with his assistance he arranged to have them delivered to Maryville on our desired …
So much inventory it can be overwhelming. Tight space with everything sort of crammed in the building. Have to be prepared to spend some time here to really see everything. Don’t be afraid to make offers as their prices are all negotiable.
Bought new sectional. No pressure shopping was a plus. We knew what we wanted, looked at inventory, picked our couch. Prices are reasonable. Discount for military/ first responders appreciated. Delivery was on time as scheduled within 5 days of purchase. Will shop with Brown Squirrel again.
Shopping with my brother although he purchased a bedroom set because it was a good price and IN STOCK, we were not pleased with our salesperson. I regret we did not ask for someone else. Won’t make that mistake again!
Girl met us as we walked in, asked what we were looking for. I was very specific about the recliner. Oh yea got plenty to choose from. She said walk to back of the store and you’ll see them. She then walked off. No one to help and recliners …
Brandee was so helpful to my wife and I. She went out of her way to accommodate our needs. If you are looking for furniture this is the place to go and ask for Brandee. You wont regret it.
Brown Squirrel Furniture has a huge selection with a ton of it in stock for quick delivery. We live in Washburn which is almost an hour drive one-way. We purchased with the help of Kathy on Saturday evening. It will be delivered to our home …
Furniture looks nice, seems to be a nice selection but not one person approached us to see if we needed anything. Not one.
Brown Squirrel Furniture has an amazing selection of furniture styles and choices. We purchased 2 complete bedroom sets and living and family room furniture for our new home in Tennessee. Shane Hobbs and Steven Hanschen are so knowledgeable …
Brown Squirrel has done a great job. Sarge worked with us on the sell and did great. We had a minor issue once delivered and Justin came and diagnosed the issue and fixed it with new parts quickly. Very pleased with how they worked with us initially and after the purchase.
They had everything we needed and then some. We will definitely be returning for our next room makeover. Lance was AMAZING! Highly suggest asking for him when you visit.
This is a very poorly ran place. They don’t take care of there customers. I would not buy a single thing from them. General Manger very rude. Shane the salesman does not do his job. We have spent thousands with them will no longer do so
The first time I visited The Brown Squirrel I was so excited to see the unusual furniture and huge selection. I was approached by a salesman named Randy who introduced himself and told me if I needed anything he would be happy to help. I …
Randy was fantastic to work with. Highly knowledgeable about the furniture and gave us a real view on what the warranty covers and doesn’t cover. I would recommend him to anybody looking for a top notch buying experience. Not to mention the …
Laura was my sales professional & that’s exactly what she was, extremely professional! She was more than helpful and made my purchase of my new furniture easy as possible! I look forward to purchasing other pieces in the future through brown squirrel! Thank you Laura for being such a great help!
Love this furniture store. Friendly staff and a wide variety to fit any budget. May have to wait for some items to come in with the short supplies due to Covid, but to me that’s better than settling for something that isn’t exactly what I want. The waiting is with all furniture stores during this pandemic anyway.
We just recently had a great experience at Brown Squirrel Furniture. Kayla Davis was our salesperson and she was fantastic! We were very indecisive on a few items and she was patient and never pushy to “make a sale”. We ended up buying …
My salesperson was excellent. I came in once to look than came in a second time to purchase. He answered all my questions. I was very satisfied.
I went into Brown Squirrel looking for furniture for my new apartment. I was helped by Lance who was not pushy at all and was very patient with us. He was a tremendous help and made our buying experience a fun and enjoyable one. They were very flexible in delivery options as well! I will definitely be back!
Brown Squirrel is AMAZING to work with. Just purchased a full bedroom suit. There were a few things wrong with. They made it right and replaced what we needed with no questions asked. We will be buying more in the future.
Very helpful with a great selection. I found just what I was looking for at the perfect price!
My wife and I purchased a slim chest of drawers and two bar stools from this vendor. The chest was in stock and we were told we could take it with us. The bar stools were backordered and would be available in a few weeks. We purchased the …
We have been driving past the Big Squirrel for at least 12 years and always said we need to stop there. Well today was the day and we are so glad we did. Tami was our sales person. She was non pushy and very knowledgeable on the furniture. …
Great experience. Shane was extremely helpful
Sarge was extremely helpful and very patient while we worked though our decision and ultimately purchased. There is a very wide and diverse selection despite the current supply chain challenges.
We bought two coffee tables and a couch here. Randy was awesome he didn’t bother us while we browsed and let us make decisions instead of being pushy like most places. He was super knowledgeable about what was in the store and the shipping …
We had a great experience at Brown Squirrel. Very pleased with the selection available, but what stood out to us the most was the incredible service provided by Randy, our sales representative. He is extremely knowledgeable and helpful with a kind, no pressure attitude.
Great place to check out options for furniture! Very friendly and helpful staff! Gotta give a shout out for Sarge, who was incredibly helpful and a great time while we were there!
Best quality furniture and customer service I’ve ever had. Got a great buy on a recliner and I just bought a new bed. I saved $400 by going to Brown Squirrel and I got 0% APR for 24 months. The selection is unbelievable. It would take at least 2 or 3 hours to actually look at everything they have. Can’t beat it!
We went in there 3 different times, nice furniture terrible employees. We went to another furniture store after leaving there and spent 5,000 dollars.
They were all talking, to busy with each other to help us. We watched them and …
Very expensive compared to expected amount. But they showed up as scheduled.
Update: Received my furniture before Thanksgiving.
Originally gave a good review, had to change it after my experience receiving …
I had a great experience with Brown Squirrel. My salesperson was Elaine, and she did a wonderful job assisting me in selecting and ordering my furniture. She called me (on her day off) to let me know the furniture was in. The delivery was …
Had a great experience working with Brandee. We had an issue with the couch after it was delivered and she took care of it by having another one delivered no questions asked. If you are looking for new furniture you can’t go wrong by working with Brandee!
Decided to see what Brown Squirrel had after placing an order with another furniture company. They had exact same furniture in stock and we ended up canceling the 6 week order with the other company. Very helpful people not a lot of pressure to sell you anything. Definitely would recommend.
After you buy your furniture they are no help after purchase. We have paperwork by our female sales attendant stating when our items would be in the all before May30😂😂. One of the service technicians came out too look at my dinning room …
Great Experience from the moment we walked in the door. Helpful but not pushy, gave us our space but was there to answer any questions. We appreciated the fact that they support local businesses. Randy was awesome to work, we will definitely purchase our furniture from Brown Squirrel in the future.
Found some furniture that we really liked after shopping around several other places. Had some questions, and run into Shane. He is great. Very polite and knowledgeable. Ended up putting a deposit down on some incoming furniture. Thanks Shane!
I have purchased a majority of my furnishings from OP Jenkins, so I have not been inside of Brown Squirrel in probably six or more years…But let me tell you, I was blown away at how much it has changed and how “current” they have become! …
Getting furniture at Brown Squirrel was a relief. I put 5 weeks into waiting for furniture from another distributor in the area and they cancelled my order with no warning. I came to Brown Squirrel upset and left satisfied. Furniture to my …
Shane was great in helping us with the purchase of our bedroom furniture. I would recommend Brown Squirrel to anyone in the area looking for great quality furniture. They have a wide selection to choose from and we will be going back for future purchases.
I always enjoyed shopping at Brown Squirrel Furniture. When I went in last week, however, I saw that it was all sectioned off. I liked it so much better when it was all open. It was much easier to tell where I had been and where I wanted to go. My wife agreed that it was not an enjoyable shopping experience.
I had not been in the store in over 30 years. Wow us was so surprised at the selection and quality of items to choose from.
Huge show room with very welcoming staff. Shane is honestly the reason we will becoming back as we continue to furnish our new house.
There is such a huge selection of furniture here! Everything is reasonably priced and everyone’s so nice. We got a great deal on a couple of super comfy recliners last night, and they’re going to deliver and assemble them next week. Kathy helped us find everything we needed and I’m so grateful for her assistance! She deserves a raise!
We visited other furniture stores but didn’t find anything we were interested in buying. We had seen Brown Squirrel from the highway and decided to check it out. Bought 2 beds, a dining room set, and a massage chair. Prices were reasonable and everyone who we spoke to was polite and very helpful. We will definitely be going back!
Shane did a fabulous job helping us without pressure! His knowledge of the furniture companies was extremely helpful. We would definitely return!
Sarge is amazing. My fiancé’ and I had a wonderful time shopping for a new couch that we’ve always wanted. The store was super clean and everyone was wearing masks. Sarge was so helpful from getting us started, letting us look around on our …
This review is for the shopping and buying experience only. I will post a separate review on the furniture quality and after sale service in a few weeks. The salesman, Shane, was very helpful in answering our questions. He was available …
The product and sales service was great but, the guys at the loading dock didn’t know much about preparing a bookshelf for loading…first of all they tried to load it in my truck without wrapping it and it said plainly on the ticket to …
Found the perfect piece of furniture I was searching for. Sales manager Shane, and sales rep Sarge, Work exceptionally helpful in accommodating my needs. See my full review on yelp
I loved being able to shop around without a salesman following us, but they were ready to help when we were ready! It’s also nice to put down a deposit to hold our furniture until we move & need it delivered.
Sarge was the one that helped us and he was great, didn’t try to sell you something you didn’t want, also a great help with the mattress answered all our questions, would recommend them to my family thanks Sarge.
I visited every furniture store in Knoxville searching for multiple pieces for a new home. Brown Squirrel was the last store I visited and definitely the best experience I had. Randy and Kathy went above and beyond to find exactly what I …
We have purchased 2 sets of den/livingroom furniture over the last 2 1/2 months. Suzanne helped us with both sets, helping us find exactly what we needed and wanted. Both visits were very pleasant shopping experiences- no pressure and answers to all of our questions.
Staff was courteous very helpful salesperson Suzanne she’s the key we’re from Atlanta but we bought Furniture anyway and we were just looking killing time unbeatable prices
My husband and I went to Brown Squirrel to buy a loveseat with a hide a bed. Craig Hammond was so helpful. He took us immediately to a model of exactly what we were looking for. We enjoyed the whole experience at this store. They have …
First time shopping in a furniture store in quite a while. Was pleasantly surprised. Had a great selection and no pressure at all to buy. Brandee was great to work with. Answered all my questions without being pushy at all and helped me order some nice living room furniture.
Just a great experience from start to finish. The salesman Shane was the best!
Jim Farrington, our sales associate was knowledgeable, no pressure, kind and accommodating. Excellent selection. Fair prices. And what we wanted was in stock! Spent many hours looking elsewhere. Should have been our first stop. It was a good day.
Fantastic experience with professional salespeople. They were kind and courteous, got use what we needed quickly, and more. They even insisted I sit in the expensive massage chair while we waited for other things. They were also masked and …
I purchased an expensive computer chair from this location that broke within a year and has a warranty. What’s the point of buying local if they don’t take care of you? I can’t have faith in buying from this store again, when they haven’t …
Mike Brown took care of us and the service was great. Only complaint I have is the light on the curio cabinet doesn’t work properly. …
Had a great experience looking for a leather couch. They were very helpful and knowledgeable but also allowed us to look and shop without pressuring us in anyway. The quality of the leather sectional that we purchased was better than any …
The selection is out of this world. It operates like a living catalogue; you browse and order. Then they build it and deliver it. Delivery is an additional fee. The quality has been great. It’s not the best construction, but it’s …
Bryan was our salesperson and he was Great! He was incredibly friendly, helpful and knowledgeable. I had a bad experience in the past at Brown Squirrel but was pleasantly surprised at the difference in this experience. Everyone involved in …
We have purchased several pieces from Bryan at Brown Squirrel. We had a need for a bed this trip and ended up with the exact look my wife desired and a Mule Chest to compliment the look. We will have to come back to finish out the room …
I went to Brown Squirrel yesterday Laura Moore showed me around, and we ended up with the perfect piece of furniture. They had several things in stock. But, unfortunately, the supply chain has caused a bit of a backorder on this piece of …
Our experience here was great. Randy was so helpful and made us feel welcome. They have so many furniture options and we got exactly what we needed and then some. I would recommend Brown Squirrel to anyone looking to buy. We will definitely be back when needed.
Haven’t received the furniture yet but superb service from Laura. Wonderful job in making the selection easy! Will update review following delivery.
Huge furniture store with every imaginable style and color of everything!
I found The Brown Squirrel because of a delay in getting a bed for my wife and I from another company. I called the store and spoke with Laura. I told her I only wanted to deal with one person there and she said that’s fine. She has been …
What a variety of furniture! We just moved into the area and were told that the Brown Squirrel was the place to shop. My wife and I were greeted by Suzanne, a very knowledgeable and friendly sales person that quickly led us to the items we …
Excellent customer service. Walked around the store for about an hour looking for a couch. No constant sales person asking us a bunch of questions. Found the couch that would fit our needs. Located Sarge he checked the stock and got us set …
Great Experience. Received our furniture very quickly. Brian was very helpful!
My experience was so delightful. It was my first time ever there and Patricia helped me so much with finding my dining table for my husband and I’s new home. She was so patient and pleasant to speak too. In less than 2 weeks they were able …
What a beautiful showroom and floor space full of beautiful furniture, something different for anyone! I enjoyed very much my first shopping experience there and I loved everything I purchased!
Lance was very knowledgeable and friendly we appreciate him taking the time to find out what we want and showing us various mattresses. Very nice store!
Went went in several times looking at furniture for our new house. The sales people were always helpful and never pushy. The inventory was diverse. The biggest thing that impressed me was that every time I called someone ( an actual …
Helpful, able to take our purchase with us. Unfortunately, end tables we liked had to be ordered, but understandable due to stock and the pandemic. Stylish furniture and reasonable costs . Tammy very helpful.
Great selection of furniture here. We had been to a few other furniture stores first, but ended up buying everything at the Squirrel. Family owned business, USA made stuff, and wonderful staff. They are great! Bryan was wonderful to work …
Laura was such an exceptional help and blessing to me! My family and I are relocating to Tennessee and she made my search for new furniture in my home a breeze! She sent me multiple pictures that I requested and gave me exactly what I was …
Loved it. Big enough to have everything and salesperson know to leave you alone when needed.
We had a great experience getting our bedroom set. We went in three different times because we were unsure of which one we liked and the sales associate was very patient with us as we made up our minds. Delivery went perfectly with the …
I went to Brown squirrel for the first time and purchased a couch. I was very impressed by the size of the location and the selection of furniture that they carried. I would definitely recommend them for furniture shopping! They were very helpful.
Walked in and wasn’t pounced on by showroom piranna circling the entrance. Suzanne did come and greet us and simply asked what furniture we were interested in. Amazingly she pointed out the clearance room first and suggested we start there …
I was pleased with my purchase but not as much with the salesperson
Nice selection. Mostly neutral colors in stock. If you choose to customize, there is a 22 week delay, again not their fault it is the way of life these days. Prices are high but they are high everywhere.
Pleasant,respectful, not hovering over you salesman; huge inventory; and good priced.
Great furniture that is a little pricey, but well worth it. The staff is very nice and accommodate you.
I feel like they take care of you like your family!
We’ve been customers for 20 years and this is our favorite place for furnishings. There is always a nice selection and prices are very fair. It is a no-pressure environment and staff are ready to help when you’re ready to ask for it.
Ordered two loveseats a month ago, Oct 2021. They are due in April 2022. This is normal made to order schedule right now. Called to change my order. The customer rep was very helpful and new exactly what to do without any hassle. My order change was confirmed. Thank you Brown Squirrel.
Although I have lived in Knoxville for over 20 years, I have never purchased furniture from Brown Squirrel. I am in the process of purchasing a new home and wanted to find quality furniture for a good price, so I decided to give Brown …
We have been buying furniture from Brown Squirrel for many years, and we have no desire or intention to buy our furniture from anyone else. The staff is always friendly, knowledgeable, and most importantly helpful. Their furniture is always …
Great selection of furniture. Salesman Shane was helpful but let us go around the store and look without being on top of us. Found the perfect living room set.
Randy was exceptional with his knowledge and professionalism. He answered every question we had with in depth response which I appreciate. Because of him we purchased our bedroom set and mattress through brown squirrel.
The thing that needs to improve is to update the websites it something is no longer available. This needs to be of the online website . had 5 different table sets that i was looking to buy, and they all were not available. But they …
We had a great experience shopping at Brown Squirrel Furniture. We were greeted by Randy who was helpful in our finding what we were looking for and then left us to ourselves to shop until we found what we wanted. I hate high pressure sales people and this was not that kind of experience.
We absolutely loved this furniture store. They had the best selection we have seen, and we found exactly what we were looking for. Our salesperson, Suzanne was awesome. She was so fun and really knew her stuff. She was determined to …
Always find what we are looking far, typically the sales folks are very happy to help and seem quite knowledgeable. A great place to find furniture, especially did to the extensible inventory.
Great place. Huge. We walked in looking for a bed and a salesman took us straight to what we were looking for we were in and out of there in 30 minutes.Extremely helpful to have all kinds of good policies and deals and very low prices. We were very surprised that the prices were so low honestly.
We ordered a custom England sectional from Brown Squirrel in December 2020 that we knew would take several months to receive. Due to an error while England was putting in our order, we ended up waiting 2 months longer than originally …
Lance was the best salesperson one could ask for. Knowledgeable and followup support. Plan on visiting more often.
Amazing customer service from Donna Flesher. Not only did she know her furniture products, she was also super compassionate to my Mom who has mobility issues. We purchased the chair and can’t wait to pick it up. We have shopped with Brown Squirrel for years and have never had bad customer service or an inferior product.
AMAZING! The price beat any online prices and they have EVERYTHING in ANY style you can imagine! …
Brenda was extremely helpful. Beautiful pieces. Will definitely return.
Super laid back, no high pressure sales. The showroom is enormous! There is something for every taste. Prices are moderate. I purchased a couch/ ottoman, small kitchen table with stools. The table won’t be in until October but there is no second delivery charge!! We will definitely go back for some other pieces we saw!
My experience in the store was customer friendly and has someone helped me.
Laura addressed me as I walked into the store.. welcoming with the best smile!! She then gave me ideas while showing me the tour of the beautiful store!! I agreed with all her ideas with every room we discussed.. her ideas for color choices …
Service in the store was outstanding, no pressure tactics and let us take our time. We purchased a couch and dining room set. They charged my credit card right away then went radio silent for eight weeks. Furniture was supposed to arrive …
Great experience with Lance. He went above and beyond for us and deserves a promotion! …
Selection of store is five star
Quality of furniture is 4 star …
I’m extremely pleased with my shopping experience at Brown Squirrel Furniture. Even though the global supply chain is horribly effected by current events, the showroom at Brown Squirrel Furniture does not reflect this. Truly, wall to wall …
Very pleasant shopping experience. The furniture is high quality and the staff was very professional.
Shane was very helpful and friendly. There was no pressure to buy. I am very happy with the quality of the furniture I bought.
We purchased furniture (couch and 2 chairs, ironically the couch that was posted by Christian Lee in an earlier review) with a protection plan in July 2020 and got everything delivered a month later. Before the end of 2020, the couch was …
Shane was amazing at helping find furniture for multiple rooms. Not only did he help us find what we liked but also helped us find things that were in stock. Truly appreciate the customer focus here!
This has become our “GO TO” business for our Home Furnishing needs. The price range will fit any budget and we have been purchasing from them since 2005.
Store displays a tremendous variety of everything. Very difficult to find someone to wait on you. Discovered several employees with no name tag. The person we finally found was kind and knowledgeable. The main reason for my low review was …
Five years ago, I purchased a leather sofa and loveseat and also paid $199 for a 5-year warranty. I was told that I would have a $199 credit to spend after the 5-year period if I didn’t use the warranty. I never needed it, which is good in …
We had a very nice experience at Brown Squirrel today. The sales person, Laura, was so helpful and patient. She was not pushy like at some furniture stores, and we were very well-pleased with the service and attitudes of all the staff we met. We will definitely go back again because of the prices, service and merchandise.
Great shopping experience. Your asst sales manager was a tremendous help. Very accommodating. Understood exactly what I wanted and showed me several chairs which would work for me. …
Buyer beware! I recently purchased furniture and was over charged! I requested a copy of the itemized worksheet showing the pricing I agreed to however it could not be produced! I requested to speak with the manager-owner but have not …
Brown Squirrel is the only place that I buy furniture from. Most of their furniture is American made and nice quality. I have bought all of the furniture from Randy. He is the best salesman that I have ever worked with. Never been pushy and always friendly.
Brandy was awesome & so helpful! We were sad only that we hadn’t come there first, but thrilled that luckily they had the furniture in stock and the delivery in less then a week. We had had a bad experience with another furniture store, …
We were met by our sales person Laura Moore and she quickly helped us find an American made solid cherry bed that was a perfect fit for our needs. The price was reasonable and she was able to customize it to our needs. All and all a Plesant and professional experience.
So I have been looking for a dining room table for 8 months and found “the one” at the Brown Squirrel in Knoxville.
Sarge was our sales person and he showed us ideas from all around the store. …
Shane is a fantastic sales person. It was a great experience my first week in Tenn.
The gentleman that tried to help us was very nice and knowledgeable. They just didn’t have what I was looking for.
Huge selection, excellent staff, delivery fees a little high. Minus 1star since I have yet to receive my purchase
Highly recommend Brown Squirrel! Great selection and superior quality. Their service is fantastic!
Exceeded our expectations. Had a great buying experience. Fast delivery also.
Walked through the store today and I’m bright orange safety shirt and jeans. 35 mins later.. I guess that’s not something you should wear if you want to get furniture here. One associate even walked past me so say hello and assist. There …
Our Sales Person Sarge and the GM were awesome to answer all our questions!
We bought a kitchen dining set here weeks ago visiting my parents and absolutely loved it. On our way out we found a formal couch and loveseat set. We ended up having to bring a trailer back up to drive it to Atlanta so they stored it for …
4 stars only because of the prices! Beautiful store but the way they have furniture placed, you have to walk the entire store (which of course serves their marketing strategies). However, it’s always nice to browse the products and be amazed at the prices. Other furniture stores are just as pricey!!
Laura was extremely helpful & patient. She really ‘got me’ & my taste. This store has a great selection and very good prices!
Kathy was perfect! Very nice lady, knowledgeable of the furniture and went that extra mile to see if there was added piece to the loveseat we were buying. She knew exactly what we were talking about and took us right to the loveseat! …
The staff was very helpful and was able to direct me to exactly what I was searching for especially in an immediate need. Very pleased with my experience.
My husband and I had bought a bookshelf a few years ago at Brown Squirrel and needed another decorative one to spruce up another room. We had shopped at other places but went back to Brown Squirrel and within 30 minutes found exactly what we needed. They never disappoint!!! Price was awesome and we love it!
Always welcomed with a smile. Sales people are knowledgeable! We will shop again
Place has an amazing selection to choose from. More choices available now then other furniture stores we visited. Laura is by far the best person we have dealt with anywhere ever. Delivery guys have been great each time. Highly recommend coming here first.
Finally getting around to writing our review. Our sales person Randy was AMAZING!! He was honest to use about furniture timelines and helped us find furniture that fit our style and was instock or on its way. We have made many trips back …
Shane made our sales experience a breeze! He answered all our questions and never made us feel pressured to make a decision. If looking for furniture, ask to see Shane!
We were happy to find wide selection of furniture and a very knowledgeable staff. Prices were very competitive and we were able to secure a delivery that fit our schedule. Overall, we were very pleased with our visit and subsequent purchase. I highly recommend Brown Squirrel Furniture.
Our salesman Lance, was kind, courteous and very knowledgeable. The guys at the warehouse had our new mattress pulled down and ready to load when I arrived. Our experience was great and we would highly recommend your store to anyone who is furniture shopping!
I have come to this place 3 times already and bought a ton of furniture. They are very nice people and the furniture is great and not over priced.
Very nice selection and wonderful service. Everyone was helpful and friendly. I found the prices to be very reasonable and the quality exceptional.
My elderly parents bought a couch here 6 years ago, the sales lady lied about no problem getting inner spring cushions, but only coil cushions available. After a few months the cushions developed sagging so we sent them back to be replaced …
Everyone was bery friendly, no hassling the customer. Answered all our questions & buying our furniture was quick & easy. Thank you guys!
Great experience, no problems what so ever. They had what wanted in stock, delivered a week later. You can tell a family owned business!!!!!!
Thanks to everyone in their organization!!!!
Brenden is the best !!! Amazing salesman with superb customer service. Very knowledgeable in his department and made the shopping experience incredibly easy. Thank you so much for your help Brenden
Wonderful service, product and delivery. Both Allen and Tony brought the furniture in carefully and without damage. We have had so many problems with last companies. The furniture is amazing. Thank you!
Enjoyed shopping at Brown Squirrel today. Donna was very knowledgeable with current stock, choices for fabric, cushions etc. highly recommend
Huge showroom with nice furnitures, mattresses, and lots of cool pieces. Price range is wide and most likely you will find a lot of things that you like. Staff are friendly and nice and usually not too pushy
Our salesman was terrific!! He was patient with us and helped us find the perfect sectional!
Bryan was wonderful! No pressure! Helped us without making us feel like we had to buy. He answered all our questions and made us feel comfortable with the process!
This store has a great selection of furniture to choose from. The sale staff is very friendly and they helped me found exactly what I was looking for. They will deliver my new living room set within few days and they have great financing options. I will recommend this store and I’ll be coming back.
Awesome customer service. They answer 8,000 questions if you have them. The prices on the furniture are good and they have protection plans that aren’t a price gouge like some places. Their delivery prices are great, too!!
Bought a really nice rustic Buffet at Briwn Squirrel.
Laura K was my sales associate.
Not pushy, let me and my friend look around. Just would check in now and then. …
Had not been to Brown Squirrel in a number of years, and was amazed at the selection and price. Highly recommend, where we are shopping in the future.
Have bought all my furniture the last 5 years from brown squirrel. Travis was great with helping me get my couch this visit!
Great furniture shop, didn’t feel pressure in buying anything and was able to walk freely around. We look for more furniture later if needed.
Beautiful furniture, great staff who was very friendly and very accommodating. Delivery was a breeze and we are thrilled.
Searching for the perfect recliner. I was In and out in less than 30 minutes and found exactly what I was looking for! Brenden was great and so very helpful!
A good low-pressure place to peruse furniture.
Huge!! A wonderful selection of indoor furniture and decor! Unique pieces that truly stand out. Not Just your every day pieces of furniture. If your looking for beautiful, unique, well made, country cottage, or rustic than you should …
Bryan helped my wife and I with the purchase of a sectional couch. He was very helpful and in no way “pushy”. The whole purchase process was quick and we scheduled our delivery as desired.
Travis Smith is the best! Use him as your salesman. Their furniture is the best in Knoxville and you shouldn’t go anywhere else. 10/10
I found nice quality furniture at sales prices. I appreciate being given time to look on my own with Bryan readily available to help and answer questions.
First, I really dislike furniture shopping. Shane made my browsing and sale pleasant and I got what I wanted for a great price. Delivery crew was great!!!
Randy is our go to guy! He had made our experience with shopping for furniture the best, every single time. Because of him, Brown Squirrel is our first choice for all our furniture needs.
Total nightmare. Bought a bed…they sent me to pick up at their warehouse. Waited over an hour…essentially ignored by multiple employees…only to be told they couldn’t find my items. I left since no one was providing any guidance. They …
I walked in with all these wants for a couch got told that with the size of my apartment it wouldn’t be possible, and then we we made my dream couch for less money that it would’ve been if i was to just buy it. If you go here definitely work with Shane he will actually listen to to you
We went here looking for items to furnish our new house. Sales person introduced himself then left us to look over the entire store by ourselves not knowing where items were located. We had no one available to ask about availability, …
From the moment I walked in the door, Salesman by the name of Sarge was very welcoming. He listened to what I was looking for and was extremely accommodating, not pushy! When I go back I will look him up!
The salesman we had moved like a turtle and did not appear to want to help, frustrated is the first word that comes to mind when dealing with someone like that. the loading department slow as well, when I asked how long it would take to load the item I was told 15 mins, and hour later we was loaded.
Our experience was that Brown Squirrel had Quality furniture and a good variety much of which is made in USA. Service was good, enough attention to get answers to questions without being too much . Prices were good too. Would recommend.
This place is very well put together with everything very nicely and interestingly put on display. They have helpful sectioning of styles but there’s a lot to look at so come expecting to stay awhile. Staff is helpful and not pushy and the furniture seems to be really good quality without being overpriced.
Purchased a loveseat at Brown Squirrel. Was going to pick it up this week, but after purchase made, Patricia, our salesperson discovered that the wrong tag was on the loveseat and it would have to be ordered. I was a little disappointed, …
The price was very reasonable with it being on clearance. Travis was helpful at getting the details taken care of. The warehouse guys and the one who fixed the handle, took care of the details well.
Great pricing deals @ 50th anniversary sale. Bryan went above and beyond to help us with the sale. The delivery team was professional, on time, careful moving the recliners into our home. Love Brown Squirrel…the only place in Knoxville to shop furniture!
Purchased livingroom set and had a few issues 6 months in. Lisa in the service department was amazing and made everything right!! When picking replacement furniture Randy our original sales man took as much time as we needed and more. New set being delivered!! Thank you Brown Squirrel
Sarge was our salesman. He was great! Not pushy, especially since I wasnt sure what I wanted yet. After I found the stuff I liked he came in to answer all my questions.
Wonderful experience. Mike was knowledgeable, friendly, and assisted with all of my questions and needs. I highly recommend Mike and Brown Squirrel for your furniture shopping. Competitive prices and quality furniture.
Randy was very nice and helpful! Lots of selections and they are willing to change out pieces from sectionals if you want something different. I went to another furniture store and they wouldn’t change or add to their sectionals.
If you haven’t been to Brown Squirrel lately, you need to check them out. And be sure to ask for Tami. She’ll let you browse the store the way you want, or help you find what you’re looking for. Brown Squirrel has extended their showroom …
It’s too early to leave a review. Our salesperson Tami was very pleasant. Now let’s see how quickly we get our furniture and how good the delivery and assembly people are. Contact me again after the sale is complete for a complete review.
I had such a good experience here. The staff was knowledgeable, a lot of the inventory was in stock, and prices were awesome! Kathy was great at helping me find exactly what I needed.
Very friendly staff but they were unable to order the couch in the color I wanted because they had to get a certain number in same color. I even spoke with the manager. Also said it could be 6 months or more before I could get it even if …
There’s no place I’d rather buy my furniture or home goods. The Brown Squirrel has for many years maintained the best selection, customer service, and showroom. You can be certain that when you shop at The Brown Squirrel you will only get the best and enjoy your time doing it!
Nice place with a HUGE selection. Truly something for everyone. Our sales associate Travis was helpful but not pushy at all, and stayed at a distance while we browsed the whole store. Very relaxing furniture shopping experience.
We are repeat customers of Mrs. Kathy. She is very friendly, pateince, allows you to browse without hovering over. She is not pushy and does not try to upsale. The delivery and setup guys were punctual and inspected furniture as they …
We went to Brown Squirrel for a couch for our apartment. They allowed us to walk around before talking to us. Shane helped us get everything together. He was patient & kind with us while we figured out what we wanted. They made the whole …
Brown squirrel has a great selection of furniture and very helpful staff to match. Shane has been super helpful in showing us what we are looking for, and helping us with any question we may have along the furniture buying process. Even if …
We have bought several pieces from Brown Squirrel over the years and have always had a great experience. They offer a huge selection and the service is always outstanding. I highly recommend them and they will continue to be our first stop any time we are considering new furniture.
Donna at Brown squirrel was so sweet and helpful. Never rushed us and just lead us to exactly what we were looking for, which ended up being a-lot of things, this furniture store is honestly the best one I’ve been to! So much to choose from and the process was super easy.
Donna helped us pick out our new sectional. She went above and beyond to be sure we got exactly what we were looking for. We configured our own England sectional to fit our space. It’s made in the USA. …
Kathy was amazing. She is a great listener, she hears what you say and shows you what they store has to offer. She doesn’t over sell or hound. I never felt pressure and was allowed to follow my instincts. She answers all questions, measures when asked, and listens. She allows her clients to make up their own minds.
Great experience shopping for a comfortable chair for my wife and a recliner for me. After going to many other stores found the best selection of quality furniture at Brown Squirrel. Prices were also very reasonable. Great customer service by Brendon and Mike.
My wife and I went in on a Friday afternoon to look at a mattress set for our son. A sales guy walked us around, showing us a few options and at the end said I could simply call to place the order later (as I told him we wanted to visit a …
As always we find the best furniture at the best price. Been shopping with Brown Squirrel for over 30 years and wouldn’t shop anywhere else. We worked with Kathy and she was just the nicest person so pleasant to work with. Will be back to …
Okay so at first this review wasn’t going to be great. The safeware representative for my warranty on my couch purchased from Brown Squirrel was absolutely the worst. However I called Brittany and she was amazing. She set me up with a …
My family moved to TN from Florida and we always drive by it. We always want to go that place so when we bought our first home. It was our first stop. …
My husband and I are new to the area and found Brown Squirrel Furniture online. Not knowing what we would find, we went hoping to find nice things. We were blown away by the quality of the furniture, the amount of inventory and every staff …
Sales clerk TAMI C. Was EXCELLENT FOR CUSTOMER SERVICE! She will Work with you to find all of your needs. She is Kind,considerate , caring goes beyond the call of duty looking things up for us. I recommend you to ask for Tami C. Because she is great! She makes shopping at Brown Squirrel Furniture pleasant!! The Walker’s
I recently purchased a sofa at Brown Squirrel and am very happy with both the sofa and my overall shopping experience. The store is well stocked with beautiful furniture and accessories and prices were reasonable. Our salesperson, Tina, was personable and helpful. I will definitely return the next time I need furniture.
Wonderful experience at Brown Squirrel Furniture today. Donna helped us find what we needed. Prices and inventory are excellent. Items will be delivered on Thursday! All the staff were friendly including the owner. So nice to have a local family owned store like this. We will return soon.
Excellent customer service and amazing variety of products to choose from. The most unexpected thing was the wide price points. They have something for everyone from the first time buyer to the customer looking for the heirloom piece. We …
We’ve shopped and bought several times in the past. The sales people are helpful but willing to give you some space if needed. On our latest visit we worked with Sarge. He let us borrow his tape measure as we browsed the showroom in search …
Outstanding selection of furniture! I was recently shopping for a sectional and had been to quite a few stores. The Brown Squirrel had exactly what I was looking for. The sales staff are super friendly and helpful. I will definitely come …
My daughter recommended Brown Squirrel Furniture, and when I drove into the parking lot I was not impressed by the exterior of the building. But I went in any way since I made the trip. I was quickly pleasantly surprised! …
Nice American made furniture. Kathy was very helpful. Found a very comfortable sofa, loveseat and kitchen set within a 1/2 hour. Highly recommended.
We had been to almost every furniture in the greater Knoxville area, and were feeling down. Everything was either too expensive or the quality was poor. …
This place is the best furniture store in Knox. Shane, my salesman, recognized immediately that I didn’t have much time nor patience for a long and involved day. I purchased an entire home of furniture in less than 3 hours, and he rocked …
Found a sofa we really enjoy! Only bummer is manufacturer is closing it out. Randy was great to work with. Took the time to check in on us, never over bearing, and walked us through showing us various pieces that fit our wants.
Amazing experience with Brown Squirrel Furniture! We had a set budget and Randy was so kind and very considerate of our budget. He was not pushy at all like many assume salesmen to be. The showroom is enormous and there are pieces for every …