Chartered in June 1940 as Springfield Telephone Employees Credit Union, TelComm Credit Union is a nonprofit financial cooperative.
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5:30PM Saturday 9AM–12PM Sunday Closed |
2155 E Sunshine, Springfield, MO 65804
Great people
Great people.
Best credit union in area
I like them you can see your money grow.
Eli & Meagan once again provided 5 star service!!!!!
Very unimpressed. They failed to return calls and lost my tax return and pay stub.
They really take the time to make you feel important and go out of the way to remember you.
Been with them for years and have always had great experiences at multiple locations.
Awesome place to bank at!
run from this bank they will run your car payment and leave you unable to pay your other bills you talk to the manager super rude and will not help you
Great customer service! Our home refinance was super smooth – Dakota was awesome!
I joined TelComm back in the 1980’s and have never had any issues with them.
The tellers are always very rude and seem put out when I go in to pay my car loan. Unfortunately this is the only location that is close to me. I don’t know what I have done to be treated in such a dismissive way, but it is most unfortunate.
A decade of experience with TelComm. Quality place with quality people!!! I highly recommend TelComm to all with no reservations. Be treated akin to family, not a customer.
Fantastic experience. They treat their members like family and the employees truly care about you and eachother. Banking done right!
I can’t say enough good things about Telcomm CU. I’m an “Elm St.” member and have never had a bad experience in all my years of being a Telcomm member. If I had one suggestion it would be a north side location.
Great banking experience always. Have been here over 40 years. Would like to see branch on north side.
Just a shout out for Faye, she helped us with paperwork when we was buying our house in Georgia. Saved us a lot of time traveling back and forth. Appreciated everything she did. Everyone is always so friendly when we go to the office on Sunshine..
Worst customer service I’ve ever experienced from a potential lender. The Life Happens Line of Credit is advertised as “use it right away OR when life happens”. After talking with Tara a few weeks back I applied for a HELOC online. When …
The loan processor Courtney has been extremely helpful throughout these uncertain times. I can definitely say her treatment of me and my situation have made me a Telcomm member for life. Thank you Courtney and thank you Telcomm!
This bank is unprofessional. The bank manager, Gin was rude and unhelpful when I called concerning the amount of NSF fees I was charged for no reason! $0 account balance and they’re still charging me nsf fees after three months of not using …
If I could give Telcomm a sixth star I would. Great service, great staff, great company. I didn’t like living in Springfield, but leaving this credit union area of service made me reconsider moving. If you value customer service, and you …
The tellers are often on their cell phones or even making personal calls on the company phone (unless they normally say “love you” at the end of their business calls.) …
How incredibly quick and hassle-free. We got a loan to get some work done on our house and I was so pleasantly surprised at what an easy process it was. I genuinely felt like the person we spoke with wanted to help us. She was efficient …
Have been banking with these fine people as far back as I can remember.
At the battlefield location, They are always kind , courteous, and very professional. Gretchen has got me out of a spot or two when I needed a car loan. Look …
TelComm is offering a no closing cost home equity loan through June 30, so applied and with in a few weeks consolidated some debt at a great interest rate. Tara was very easy to work with, and we did most of the paperwork over email. Very easy process. Thank you so much for helping me pay off some bills!! I would recommend TelComm!
Huge shoutout of appreciation for Jody J.!! She is incredible to work with, always going above and beyond to assist with questions we have! And always looking out for the best interest of her customers and their banking safety!! Thank you!
TelComm Credit Union has never disappointed me. Great customer service, friendly (but not weird), and ALWAYS helpful! They have VERY few fees compared to any banks I’ve used in Springfield. If you’re looking for a simply way to bank, or ‘to …
This new digital turnout is awful I enrolled just like they said I cannot access my account nor can I get through to their number that they say to call. I have the mobile app and it get the same results I cannot access my account at all and this is really bothering me since I check it daily
Great rates. Great people. Great for our community. This time of year, I’m particularly thankful for my low interest TelComm credit card that gets a lot of use for online gift purchases. I highly recommend TelComm to anyone who wants their financial institution to treat them like people, not numbers.
TelComm is very out of date when it comes to pretty much everything they do. Everything from their website, to making payments, to receiving communications from them is archaic. …
I have been a member at Telcomm for 2 years. I came there because I was looking for a financial institution that wouldn’t nickel and dime me with fees and that could offer more competitive interest rates on loans. My wife and I just …
It’s hard to get a timely response for my banking needs. So many other banks are super helpful. Everytime you call in you will get mistreated. Not a military friendly establishment. If you are a veteran this is not the place for you.
This is by far the worst credit union we’ve done business with! We opened our account there over 8 years ago. We were both in our 50’s and attending MSU. We started with a $300 line of credit. Paid that off and never late. As we were …
I have had nothing but issues from this bank for the past year. I have called a few different times to speak with their customer relations manager Lori and it doesn’t seem to change anything. Once I get the time to change over all my automatic payments I will be closing all accounts.
I financed my first car here a little over a year ago. I since traded that in and got a new car and financed a motorcycle through them as well. They were really helpful and mase it super easy. Being a member is nice and has its rewards for sure with this credit union. Thank you guys so much
Our association with telcomm began at the 301 So Jefferson.Office in 1955. Home from his Korean conflict years, Wayne rejoined Western Electric and went right back to installing telephone offices and repeater stations. MaryLou was the …
Every holiday we go out of town, they decide to change password information with no access to balances or transfers. I have been with Telecom for two and a half years and now on the Labor Day weekend am locked out of my account AGAIN! Absolutely ridiculous!!!
These folks are the best. In the many years that both my brother and I have been with Telcomm, I’ve never had 1 banking error, and if there is ever a fee for something, its much less than what a bank would charge. You’ve heard all the …
I just called to inquire about loan rates and I was so impressed by the customer service I received. She said her name is Jenny with a J. Jenny with a J, thank you for being so courteous and helpful. I will be calling you back once I get my affairs in order.
You give people over draft protection to take their money, $28 fee everytime theirs a fee come out… going into the negative takes peoples money anyways so let’s just charge them an extra $30 to use their over draft protection EVER TIME a …
I’ve had nothing but wonderful service from everyone I’ve dealt with here.
Jenny was fantastic & got a loan for me to buy a car the very same day that I applied. …
It’s ok but their tech is from the 90’s.
Want to make a car payment over the phone? $10 fee. …