Superior Credit Union is a not-for-profit, member-owned financial cooperative. Superior has grown into a full-service financial institution serving … See more
Extremely quick and professional in handling my automobile loan. The loan officer was on top of it and knew her stuff. Thank you for making it so easy for me.
We recently sold our home with superior financing the buyer. From the time we entered the building, the employees, from the receptionist to the closing agent, were borderline rude. It also took six days to get our loans paid off. Very disappointed!
Had a Percy Pig account here as a child. Was a member of other banks in my adult life and nothing is like Superior! They are dedicated in member services, cheap and affordable checking/savings accounts, and I personally enjoy the app the most along with the convenient locations! Would refer to anyone!
Warning, If you charged anything yesterday 11/22/18, you probably got double charged for your purchases. They have stated since they caught the problem today (the 23rd), any overdrafts that occur will not be refunded because they have …
Superior Credit Union has always been our go to for all our banking needs. Savings, checking and loans of any type, they are our #1 choice hands down! Superior service, Superior care and truly a Superior experience! Thanks Superior Credit Union
Wow. The absolute WORST customer experience here. Never have i ever felt so distrespected in my life! Talked to a financial “expert” (yeah right). Her name I believe was a “Barbra”. She talked to me in a rude manner the whole time we …
Best customer service!!! Will only go to Superior and Phillis Cowan from now on. She went above and beyond her duties to help us with a difficult situation. Thank You Superior and Phillis Cowan.
We wanted to refinance our mortgage, pay off some bills and do some home repairs. We met with a loan officer who advised us a Home Equity line would be better for us. The application process was easy and Bonnie answered all of our …
I got a stuck-up person that didn’t help me at all and was hard to get ahold of. She didn’t get ahold of me all week and when she finally did it was just to tell me I was denied and she did it through email! Like seriously you couldn’t call and explain it because the email made no sense! Phillis is her name
Phillis was great from start to finish. I filled the application out in the evening, and she called early the next morning. The loan was approved in a few hours, and the online signing process was seamless. When making a purchase, that’s what I want. Thanks Phillis!!
Superior Federal Credit Union is the best place to take your business.They are just like family.Phillis was so caring and helpful.Anyone we’ve ever worked with at Superior,has treated us great.
I called to inquire on borrowing money. Daniel ( my loan officer) took care of my transaction over the phone. He was very professional. pleasant and knowledgeable of my personal business. Daniel called me back in a very short time with my …
As always, we received the best service at SFCU. Phillis took the time to explain our options to us and made the process of a loan completely seamless. We are so grateful to have this wonderful credit union in our area!
My experience with Superior Credit , Elida Rd was excellent. I worked with Phyllis. I found her to to be very knowledgeable , courteous , and put me completely at ease. I had not purchased a car in 15 yrs. so was a bit apprehensive. As a new customer , I would give a 5 star rating
Pam and the staff at Superior are Superior!! They go out of their way to help! I wouldn’t go anywhere else! They are the BEST!
Friendly staff
Very friendly and professional!!!
Fast & friendly staff
Road sign insanely bright.
Everyone was super helpful!
Very kind, courteous, and helpful.
Phyllis was great!
Everything was easy and well done!!!! Thank you, thank you, thank you.
Ridiculous amount of time to hold a check, 9 days total
Very friendly, thorough and personable.
Awful. By far the worst customer service I have ever experienced.
I always get great financial service from Superior!
Very friendly staff and can always answer all my questions and concerns
Very quick and helpful with everything. Good experience.
Terrible. It takes 30 minutes or more to finally get transferred to the right branch. And there is no urgency at all
Always very helpful and accommodating. Nice to know locally owned!
Mrs Cowen took care of my problem, swiftly and promptly, Thank You Mrs Cowen ! Greg Hicks
Excellent customer service. Always there to help out with questions.
Best bank in town! Great customer service.
Easy, friendly and Phillis was always very responsive.
The service provided here was great! The staff members were courteous and efficient!
all way,s had a good experience very nice Bank and worker,s there been there 30 year,s
Phillis is amazing I totally recommend her for any of your loan needs
My experience was very enjoyable and Pam was very professional and explained every detail. Thank you for completing the process in a very short time.
Pam was very helpful and friendly. I will definitely use superior credit Union in the future!
Good bank to work with. Good people that are always looking out for there customers.
Extremely quick and professional in handling my automobile loan. The loan officer was on top of it and knew her stuff. Thank you for making it so easy for me.
I received excellent service at the Elida Road Superior CU. Phillis spent a considerable amount of time assisting me with several financial issues.
We recently sold our home with superior financing the buyer. From the time we entered the building, the employees, from the receptionist to the closing agent, were borderline rude. It also took six days to get our loans paid off. Very disappointed!
Very nice people that work there.
Had a Percy Pig account here as a child. Was a member of other banks in my adult life and nothing is like Superior! They are dedicated in member services, cheap and affordable checking/savings accounts, and I personally enjoy the app the most along with the convenient locations! Would refer to anyone!
Warning, If you charged anything yesterday 11/22/18, you probably got double charged for your purchases. They have stated since they caught the problem today (the 23rd), any overdrafts that occur will not be refunded because they have …
Superior Credit Union has always been our go to for all our banking needs. Savings, checking and loans of any type, they are our #1 choice hands down! Superior service, Superior care and truly a Superior experience! Thanks Superior Credit Union
Phyllis Cowan has always been very professional and knowledgeable about her job us out many times!
Wow. The absolute WORST customer experience here. Never have i ever felt so distrespected in my life! Talked to a financial “expert” (yeah right). Her name I believe was a “Barbra”. She talked to me in a rude manner the whole time we …
Superior took care of all issues with the selling of my property,very gratefull for having them!!!
Best customer service!!! Will only go to Superior and Phillis Cowan from now on. She went above and beyond her duties to help us with a difficult situation. Thank You Superior and Phillis Cowan.
We wanted to refinance our mortgage, pay off some bills and do some home repairs. We met with a loan officer who advised us a Home Equity line would be better for us. The application process was easy and Bonnie answered all of our …
I got a stuck-up person that didn’t help me at all and was hard to get ahold of. She didn’t get ahold of me all week and when she finally did it was just to tell me I was denied and she did it through email! Like seriously you couldn’t call and explain it because the email made no sense! Phillis is her name
Phillis was great from start to finish. I filled the application out in the evening, and she called early the next morning. The loan was approved in a few hours, and the online signing process was seamless. When making a purchase, that’s what I want. Thanks Phillis!!
Superior Federal Credit Union is the best place to take your business.They are just like family.Phillis was so caring and helpful.Anyone we’ve ever worked with at Superior,has treated us great.
Made me feel right at home, service was amazing and I look forward to banking here for many years to come!
I called to inquire on borrowing money. Daniel ( my loan officer) took care of my transaction over the phone. He was very professional. pleasant and knowledgeable of my personal business. Daniel called me back in a very short time with my …
As always, we received the best service at SFCU. Phillis took the time to explain our options to us and made the process of a loan completely seamless. We are so grateful to have this wonderful credit union in our area!
My experience with Superior Credit , Elida Rd was excellent. I worked with Phyllis. I found her to to be very knowledgeable , courteous , and put me completely at ease. I had not purchased a car in 15 yrs. so was a bit apprehensive. As a new customer , I would give a 5 star rating