Founded in 1969, Werlor Waste Control is a family-owned and operated company that offers waste handling and recycling services.
| Friday | 7AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
| Thursday | 7AM to 5PM |
1420 Ralston Ave, Defiance, OH 43512
Always dependable a
Good business- friendly service
You guys doing a great job!!!
Just 👌 …
Friendly and very helpful employees
Awesome company with great people!
Very Helpful and friendly
Great local company to do business with.
Courteous, Professional Service with a smile!
Rude office ladies! A business needs to compete with these trash holes!
A++ customer service, would definitely recommend!!
The guy’s that pick up my trash are very nice.
Garbage can always tossed on grass.
Leaves trash fly all over.
Not a good experience.
Great local company! These guys are awesome!
They have skipped me several times and I’ve had enough. This company is absolute “garbage”!
Great local company to do business with. Some of the best customer service I’ve experienced.
This place is absolutely ridiculous can’t help with the issue oh ya and hang up on you. That’s great customer service…NOT!
So many issues with our trash not getting picked up. Ridiculous! Wish we could go through someone else. Werlor is a joke!
I guess my trash can was “too close” to the mailbox for them to pickup my garbage. Horrible service from this company.
Force you to pay extra for bags outside of the trash can or if the lid is lifting up from abag in it, was a better company in the past but not to much anymore
So I have trash and recycling at my house for a set fee. I don’t need the recycling but if I decide to give that up, I still pay the same fee. Smh trash…. literally.
Customer Service Reps are extremely rude. Not a way to run a local business and you shouldn’t hang up on customers.
Great company with great people. Werlor supports the local community and schools above and beyond what most people realize.
Reasonable price and would never have known they picked up my trash had the container not been empty. It’s set back in the exact spot every time and there is nothing spilled.
Big trash/bulk pick upday use to be you set it out we take it didnt matter what it was! Now it no were not taking extra trash you have from holidays or whatever. Lady on phone rude. And the lil trash guy thinks he all billy badass. Werlor use to be great now there just trashy.
Driver is only taking two of my trash bags a week because I put out a trash can he told me. He claims because you can not have a trash can and 2 additional bags which us what they are suppose to take. Called the office talked to an …
So tired of calling in because they forgot to pick up my trash. Have had a horrible time since they got the contract for Paulding. I am going to speak to the city. I am not the only one here whos fed up.. Rude , stupid excuses, BIG trash day. Always a hassle. No bagged trash only boxed.. SERIOUSLY..
Horrible customer service. Always giving their employees the benefit of the doubt. Never believing the customer. Bunch of liars who will say anything to make their employees look good and honest. Trash guys are the laziest they’ve ever been. ZERO stars but I had to put one star just to get post through.
Trash pick up is a joke. My big trash day was today I had a bag and a half in my trash can 2 bags outside of can and cardboard box. I was tagged on my 2 bags, and they were left. I called and they said it’s bulk day you need to purchase …
I just moved to this city about 4 months ago, and I can say I’ve never had to deal with so many problems when it comes to trash pickup. They refused to take my trash because, the lid wasn’t “completely” down. So now I have several bags just …
The guys that drive the trucks are awesome. Office leaves a lot to be desired. They didn’t run for an entire week because of cold which I understand. I expected a credit for no pickup on my bill but that didn’t happen. If I don’t run my …
Office is friendly! Trash guys are usually great…a little irritated because we often have extra bags and every time I call in advance and pay extra for them to pick up the bags. This morning I forgot to call and pay for one extra bag, …
What a thankless job these gals & guys do day in & day out. Shout out for the great service I received from Werlor employees Kyle (driver) & Holly (dispatch). Thanks for going above & beyond in regards to customer service. Your quick …
My husband forgot to put the trash out last week. No big deal, we put it out this week. I called Werlor around 3 pm because my can had not yet been dumped. When I called to ask why I was informed the can was “tagged” for being too full so …
Hiked rates up by 67% then blaim it on inflation! gas prices are down and landfill prices are the same so was no need to hike prices up other than just greed!!!!