Taravista Behavioral Health Center

Health & medical, Taravista Behavioral Health

TaraVista Behavioral Health Center, a 108-bed inpatient hospital, provides care for those suffering from psychiatric distress and co-occurring … See more

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Taravista Behavioral Health Center Contact Details

  • 85 Patton Rd, Devens, MA 01434
  • 423-522-6185
  • 978-615-5200
  • Friday Open 24 hours
    Saturday Open 24 hours
    Sunday Open 24 hours
    Monday Open 24 hours
    Tuesday Open 24 hours
    Wednesday Open 24 hours
    Thursday Open 24 hours
  • http://www.taravista.care/
  • Facebook, Linkedin

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Taravista Behavioral Health Center Reviews ( 115 )

  1. (Translated by Google) The first impression is worth a lot! I just have to say that there is a need for staff who speak Spanish, since because of that barrier the staff of that place have provided me with the worst services only by phone, …

  2. (Translated by Google) I would very much like to thank all the staff who took care of my son. Excellent hospital. In particular I want to thank Nurse Patty, psychiatrist Emily Welsh, and also the nursing technician who received us almost …

  3. My adult son went here. He felt safe and respected. He enjoyed the groups and felt supported by staff. He really liked the food and said there was lots of it. The physical environment is amazing. My one disappointment, and it’s kinda a …

  4. If I could give zero starts I would. The staff “accidentally” sent another patient home with ALL of my daughters clothes – she had 14 outfits. My daughter was discharged from them with nothing. They haven’t done anything about this, and …

  5. So I was like 10/11 when I was here so now I’m gonna rate it😘😻
    Food 6/10 when they didn’t have good options I fr just ate ramen
    Staff 8.5/10 some of the staff sucked but bounded with a couple …

  6. Very caring and attentive staff. I have been in many facilities but this was one of the most helpful one I’ve ever been in. There approach was carefully designed and very effective.

  7. This facility is nothing like they presented to.be,
    Everything is fake,they aren’t really there for the patient or family..
    They sure dont go above and beyond,its a shame we have those type of ppl in the …

  8. This place was so clean. The staff went out of their way to make me feel comfortable. They took very good care of me there. They keep a tight schedule, for groups and meetings.The food was really good.

  9. Thank you for helping me in the right direction towards a positive life style. All of the staff were extremely helpful and friendly.
    -Victor

  10. These people are extremely rude and evasive on answering questions about loved ones. They are completely unprofessional and honestly its very scary that you can lose your child to these people. Beware before you allow your loved ones here

  11. Was a wonderful experience!! A wonderful facility, fantastic Drs, nurses therapist, social workers. They are amazing!! They really care about the people that are there!! Clean facility, decent food, fabulous staff! Wonderful place!!

  12. There is zero communication between parents and staff. Parents are not informed about what’s going or questioned about what’s going on. However the 1st time speaking with your child they immediately want to medicate.

  13. What a life changing experience! Excellent staffing (especially during a pandemic). The staffing is great and plenty. If you want changes in your life, here is a good place to start.

  14. I don’t even know what to start. Tara Vista is a wonderful warm caring facility. The staff we’re exemplary. I never felt judged or looked down upon. After being in and out of numerous hospitals this is the place that made a difference.

  15. This place is absolutely wonderful they treat all modalities and their program is great the first one I’ve ever gone to and has actually helped me the best are wonderful and the whole nursing staff I would recommend this place for …

  16. this place helped me out a lot don’t get me wrong they took me off my meds and i feel like a whole new person the people and most of the staff there were very nice and understanding but there were people there still wanting to hurt …

  17. Ruined my life. Staff were awful. I was there much too long. I screamed that I wanted to die. Stormed off to my room. Nobody followed. Nobody came until I started throwing things. Staff assumed they knew everything about my situation when …

  18. BE AWARE !!! you will be treated like a lab rat, over medicated and sent home like a zombie. some of the staff are nice but most of them are mean, they don’t like parent to be involved so they can experiment on their patients. the doctors …

  19. As a patient of this hospital i strongly do not recommend this place. i felt invisible. staff were blind did not even notice i was self harming. they do not care about their patients. Again i do not recommend

  20. Please be cautious. I requested a 3 day and no one was able to give me one until the next day. ( human right violation. ) I didn’t eat for the four days I was there because I am lactose intolerant and vegetarian due to digestive issues and …

  21. Horrible management, forced their employees to give them a 5 star review even though the own employees are miserable. The higher ups treat their workers like a number. The people who run this place are disgusting and should not be the ones in charge whatsoever. Recommend to avoid their services.

  22. Was a great experience, all things considered. The staff were helpful and engaging. The groups had good content, got plenty out of them. Overall, the place was clean and had good structure. Grateful to have had the experience.

  23. Worst week of my life! Do not let your kids go!!! Staff are extremely rude, therapists and doctors are unprofessional and also very uncaring of your thoughts and feelings. Was placed there and they refused to give me my medication when I …

  24. My son was here fir 1 week and received excellent care. This is the first place he says actually helped and he didn’t call me yelling to get him out of. My son seems alot better only thing is he hated the food. The social worker called me …

  25. i was in there for 8 days and it was a garbage experience. they gave me garbage meds and the groups did nothing. they gave us school food and the staff couldn’t control aggressive patients. DO NOT RECOMMEND.

  26. I was beyond thrilled with there inpatient program for a family member. Facility was kept up and was very clean. Staff and nurses were amazing but unfortunately I did have a little problem with returned calls and following through with a certain situation that was promised to be taken care of by the doctor.

  27. TaraVista was so helpful not only in my recovery but also in keeping hope that there actually are inpatient facilities that have the best interest of the patients at the forefront of individual treatment plans and protocol. Even the simple …

  28. Was here for alcohol detox. I was there all of 30 min and two fights broke out in front of me. I felt very unsafe there. I did not stay and had my family member come get me. They were going to try and force me to stay the night but I …

  29. It was pretty clean and the nurses in particular were standouts, not the doctors. I was admitted on a Friday which means I was not treated or seen by doctors for an entire weekend. Mental health doctors get the weekends off it appears, …

  30. That place is heaven on earth , and it deserves a 5 stars . If someone write a bad review I think it’s an hater . My 17 years old daughter RAG was recently at this place and I can tell you that place make a huge impact on her . It’s a fancy …

  31. i was a patient there for a week.i went there to destess.the staff were very respectful,except for one staff at night who gave me an attitude over having a milk.the place was clean and the food was pretty good.i would definatly go back if i need to

  32. As a service, this place is second to none. Kids come here wanting to die, but leave with courage and confidence. Like any workplace, there are things that can be tweaked. TaraVista is a gem that can shine brighter with the proper people.

  33. 1st my daughter spent a week here. They prescribed 5 meds no problem now a week later they don’t want to refill them and she has 3 weeks to go till her appointment with her dr. My experience I went here to pickup my daughter the old lady at …

  34. Lets start with my life. I came in here on my own two feet. I had never been hospitalized before in my life. I was nervous, scared and at the least a little irritable. My life was a mess at the time so I was looking for some place that …

  35. Absolutely terrible… did not help me at all in a time where I was very sensitive. They actually tried to make me stay longer than I needed to how awful of them. They threatened to take me to court because I signed a 3 day and they “didn’t …

  36. For a fairly new hospital this place isn’t great–it’s mediocre at its finest. I have two scars on my hand from being here. The best part was some of the staff and leaving. The food, that I had, was pretty good. There were always snacks and …

  37. No one necessarily WANTS to be admitted inpatient for mental health reasons, but I will say I’m glad I landed at TaraVista. I went voluntarily to a local ER in Cambridge due to suicidal ideations and was then sent to TaraVista for inpatient …

  38. I never heard about this place before my 17 year old son was placed there in March 2021. Within 24 hours, I had a phone call from Kate Green (social worker) and Kristin (Psych NP). They met with my son and had a long conversion. They …

  39. A family member had a bad experience there. Supposed to be a 3 day stay to get meds in order. It started with the “admitting” physician misreading/misunderstanding their meds and prescribing an incorrect medication regiment. 3 or 4 days …

  40. During my one-week stay here, I met some truly incredible people and made excellent memories. Only problem is, none of that had anything to do with TaraVista itself. The facility is aggressively subpar, with your hour a day under the …

  41. This place should be avoided like the plague. My child went in for suicidal thoughts, the diagnosis “not suffering from depression”. This was such a bad experience that I fully intend on filing a complaint with the state. …

  42. My son (9) was admitted last June 2018…I believe they need more staff and more rooms to have take space time. The unit was small, I was impressed I could bring my toddler on the unit. Providence in Holyoke didn’t have that option. Overall …

  43. Taravista
    I was sent here and in the beginning it seemed nice, but eventually all the staff were not very nice to me and that made it a very uncomfortable atmosphere. …

  44. I got pretty decent (involuntary) treatment, pretty much all of it was undone when the billing department told me I owed >10k dollars when my insurance had already paid the hospital. Absolutely disgraceful and evil.

  45. Horrible food horrible staff, the staff really needs to find other positions because you get the impression that they just don’t wanna be here or to deal with anybody who happens to have a mental health issue. Found a moth and hair in my …

  46. I have been hospitalized all through out my life and this is by far the best experience I have ever had. The staff and care I received were outstanding, so much so I would have stayed longer if I could have. I really cannot express how …

  47. When given an option, I hear and see most patients requesting TaraVista. It’s a beautiful setting with pretty good staff that provide upscale service in an area that really doesn’t offer much in mental health. I wish more patients would …

  48. While in the paediatric inpatient unit there was a male night staff that would draw me and pull me in close to talk. He would also watch me sleep outside of the 15 minute checks. He stood over my bed and breathed heavily. He thought I was …

  49. the staff was decent, some of them ignored me when i asked for water or to use the bathroom. I was told multiple times that i wasn’t depressed but i had to stay there for a week. a whole 7 days and i didn’t even meet my social worker, …

  50. Number one racist place to work, the HR and managers think they own the company, they treat blacks, especially Africans with no respect, S2 manager is horrible and very racist. Favors only her kind. Nurses can report any MHC and no investigation will be taken. Some White staff feels inferior. Only God can save this place.

  51. My daughter is in this facility she will right a review but as a parent on the out side. This was not the place especially when I was directly told that she has family and they should be responsible for getting her home .what on there backs …

  52. I had a terrible experience here. Staff make it clear that they don’t care about patients and some of the mistakes they made during my stay could probably be called criminal. …

  53. As a staff member I will never recommend anyone to work here especially if you’re African or black. My years of experience working as a mental health counselor counselor in the state of Massachusetts I have never seen anything like this. …

  54. i stayed here after trying to take my own life, so i was there to get mental health therapy/treatment. previously before getting admitted there i was in the emergency room for 5 days with my mom and i was unable to see my father. they were …

  55. I was admitted to Tara Vista in Late September, early October, after an attempt. I thought I was going to get the care that I needed, and voluntarily chose this sort of program over a partial inpatient program but my assumptions about the …

  56. I was just inpatient for three days. Every staff member was kind and attentive. The facility was well kept and the food was decent. I felt wonderful while there. Thank you to everyone!

  57. I was not a patient, but I am as close as one can be to a patient. This patient we will call her Jenna. But she was admired into TaraVista’s care and as soon as she got their. Her deepest insecurities are irrational fears but non the less …

  58. i was admitted here for 11 days in june of 2021. it was absolutely terrible. the staff have little to no respect for patients and did not know how to handle more aggressive patients. i was told i would meet with a dietitian, which never …

  59. Thanks to all the staff, Erin, Katrina, Osua, Elena, Harlan, Jeremy, Doug, Zoe, Natalie, Smiley, Meg and Kate and a few others that I couldn’t remember their names, in the adult unit for making my stay an easy transition, at a very …

  60. Amazing experience for 16-25 year olds, i stayed for the most supportive and helpful 11 days ever. The staff is super nice and kind and handled all the problems i encountered whilst i was in here, i met some of the best people ever while in …

  61. I’m twelve. I was sent here for a suicide attempt in February, though i had been admitted into the hospital in January. i spent eight days in that hospital and almost three weeks in the unit. I was having bad stomach pain on my second to …

  62. this place absolutely traumatized me. there was fighting and screaming mostly every night, the staff didnt even care when i was anxious. all they told me was to practice more coping skills. that didnt help and now i get flashbacks whenever …

  63. Worst place I have ever been. It was FREEZING, they yelled at us, yelled at us that we don’t need warm fuzzy nice talks right now we need hard real talks because no one will give it to us, there were bugs everywhere, they didn’t feed us …

  64. I was hospitalized there – to N1 – for a suicide attempt. The staff – pretty much everyone was amazing, helpful, understanding, not pushy. I had a massive panic attack on my second day, it lasted for over two hours even with medication, …

  65. FIRST OF ALL, DO NOT LET THESE PEOPLE TALK YOU INTO SIGNING A VOLUNTARY FORM FOR ANY REASON IF YOU’RE NOT ACTUALLY THERE VOLUNTARILY. Despite what they tell you in the intake room, you DO NOT get access to help with things like housing on a …

  66. My adult daughter was sent here .. If I could give this place a zero I would but I won’t insult the nurses nor the aesthetics that way. Theyre the only ones that made it humane and compassionate. Everything else, from the case workers to …

  67. I have had a few inpatient stays in my life. Psychiatric. The adult south 2 unit truly has some exceptional staff. They cared, they didn’t rush and I’ve left truly feeling stronger. Doctor I had was empathetic and reliable. Group therapist …

  68. I was admitted to Tara Vista at rock bottom in June of last year due to panic disorder and depression I seriously thought I would never get better after going to 2 different places beforehand. The psychiatrists and the social workers are …

  69. I had a overall good experience at Tarravista. although understaffed, the staff they do have demonstrate a genuine care for the patients and for the most part are friendly and kind. A lot of the negative reviews are due in large part to …

  70. This was my first psychiatric stay, so I don’t have anything to compare this hospital to. But honestly, I loved it. I came in at rock bottom and I left feeling super good about life and hopeful for the future. The schedule was super …

  71. They don’t really care about the kids. I felt like everything was fake in there, they gave me meds that weren’t even for me. They don’t teach you ways to cope the nurses laugh at the kids in there. If anything taravista made my mental health worse

  72. NOT LGBT FRIENDLY. They’ll misgender you, use your wrong pronouns, and not even care when you correct them. There’s no allergy friendly foods, and if you have sensory issues with any of the food there bc of ND or ASD there’s just no options for you. So unless you have someone willing to bring you food you’re gonna starve.

  73. Food is awesome, Russell made my bed everyday with fresh linen. I was on south 1,Dr.Hetzler & SW Melanie were helpful. Nurse you were all incredible caring people, Missy, Paula, Nancy, Jessica, Cynthia if I forgot your name I’m sorry. …

  74. DO NOT GO HERE!!!! They steal items while patients are intoxicated off benzos and make them sign waivers stating they have their belongings without actually letting the patients look through their bags. Told my girlfriend her switch wasn’t …

  75. My name is Angelina and I have been there before and it was a great stay I learned a lot and had a great doctor with very good treatment, unfortunately I relapsed and need to go back for further treatment and this is the only place that I …

  76. My experience was not the worst, i felt slightly comfortable, all though i didnt learn much and didnt feel better when i left. Even though while i was there i wasnt going back to my old strategy, as soon as i left everything went down. They …

  77. I was a patient in South 1 adolescent unit for 9 days. It was one of the better inpatients that are out there for sure- the food was pretty good, we had lots of snacks, we get to use our phones and the staff is nice, you get to play games …

  78. I would not recommend this facility! My daughter was traumatized while there at a group meeting! My impression of Sw Leah , useless and should find a new career! Kate P more caring and professional, however , she prescribed an …

  79. I was admitted to the adolescent unit for 10 days. Honestly, I have mixed feelings about Taravista because some aspects of this place were okay and other aspects were awful. This is my first psychiatric stay, so I don’t have much to compare …

  80. I 10/10 recommend TaraVista. The facility is beautiful and clean, which helps to make it a comfortable environment to be in during scary/nerve-racking times. My experience was on South 2. The nurses are fantastic. There was at least one …

  81. Was here in for two weeks in August and September of 2018. They finally corrected my misdiagnosis and after almost 10 years of being given the wrong medication, I finally got the help I needed. This turned my life around, and I actually …

  82. We cant say enough good things about Sheila Crowley and Tara Vista. Sheila has gone above and beyond with her compassion, her understanding, and her extraordinary ability to help us secure a bed at Tara Vista for our very difficult …

  83. This place is disgusting and made us sick, we threw up food after eating it. Staff did not care about bullying towards other patients. The rooms were very cold. The nurses are better counselors than the actual counselors. Received threats …

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