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Every communication I have had with this organization has been both friendly and prompt. When work was scheduled it was done on time and at the exact cost quoted.
Very rude and unprofessional. It’s easy to see why there rating is so low. Oh.. and there water was contaminated for about a year!!!! But they were “kind” enough to send a letter….
Had an issue after hours. Called the provider number and spoke with “operator 12”. Was rude and unable to help at all. Might as well not pay this operating service to answer your calls, because they lack basic customer service skills and will end up costing you business.
Second time my water has been shut off no bill no call no email nothong woke up to no water. Complete bull crap then a charge for sewage? I dont think so.
Can we get a way to pay our bill other than in person or over the phone during business hours only please? With my work schedule I have a very hard time paying it by the time they close. Also I’m only off on weekends!
Has been a rather positive experience so far …. In this day and age though .. there is no real excuse for not having online billing and payment.
HolstoneElectric provides this …. stays three stars until Witt Utility offers this.
Couldn’t give 0 stars, paid my $100 dollar deposit they turned water on next day turned it off, and told me there employee forgot to charge me $70 more dollars for sewage!!!!! But guess it’s easy to not care when you can’t be shopped.I also …
The women in the office are terribly rude. They were quite nasty to my elderly father even though the fault was on their end. I definitely would not bother to call them for assistance as they are quite possibly the most unhelpful folks around.
horrible, their water is contaminated, above limits and they raise it almost every year. I am currently looking into filing a complaint against them with the city, county and state. our bill for 2 people is an average of $36 dollars a month. with all new energy efficient appliances.
Water main busted flooding the road and when you call they cuss and ask 20 questions of if your sure the water pouring from under the road isn’t coming from the house even after explaining it was no where near a house and then still no …
10/20/16
OMG You have got to be kidding me. I am in the process of remodeling my home in Bayberry and it is currently vacant.I had already paid a $50 connection fee to …
Just had our service connected by them today. Nothing but a great experience. Friendly staff and great explanation of their rates and where the water originates from. If you don’t pay your bill on time it’s gonna get off. Pretty simple concept if you ask me?
Okay so I have a brother who has asburgers, we wanted him to learn a little bit of responsibility and pay the water bill on his own; this completely back fired seeing as he didn’t pay the bill. Obviously our water got cut off, so he went …
We are thankful for our water and want to maintain a positive billing experience with you. Please consider a new billing method. Use a larger post card or letter size envelope. Your post cards get lost. I don’t always receive them, then you …
Ive had them as my water company for 6 years so believe me when I say this place is awful. The women that work there are and have always been incredibly rude. Also to charge a cutoff fee before they actually cut off your water us ridiculous
They need to be shut down, very rude and unfair when it’s them that is causing these line leaks and making customers pay a high bill when you can’t find a plumber to get it fixed and it also cost to get it fixed. You better pray your line …
If you have to deal with Witt Utility then you will understand why people of White Pine like to stay on well water. They have overcharged me for the main water line that they installed at the Spring Village Mobile Homes park and they also …
Terrible
If there were another company is would’ve changed 28 years ago
Overpriced is an understatement. They wanna charge an extra 3.50 for using a card. This place needs an overhaul.
Every communication I have had with this organization has been both friendly and prompt. When work was scheduled it was done on time and at the exact cost quoted.
Very rude and unprofessional. It’s easy to see why there rating is so low. Oh.. and there water was contaminated for about a year!!!! But they were “kind” enough to send a letter….
They always mail the bills out late with little time to pay. Please offer online bill pay; there are companies to handle this for you.
Great experience. They picked up the phone on the second ring and signed us up for new service. Rates were explained plainly.
Had an issue after hours. Called the provider number and spoke with “operator 12”. Was rude and unable to help at all. Might as well not pay this operating service to answer your calls, because they lack basic customer service skills and will end up costing you business.
Second time my water has been shut off no bill no call no email nothong woke up to no water. Complete bull crap then a charge for sewage? I dont think so.
Can we get a way to pay our bill other than in person or over the phone during business hours only please? With my work schedule I have a very hard time paying it by the time they close. Also I’m only off on weekends!
Has been a rather positive experience so far …. In this day and age though .. there is no real excuse for not having online billing and payment.
HolstoneElectric provides this …. stays three stars until Witt Utility offers this.
Couldn’t give 0 stars, paid my $100 dollar deposit they turned water on next day turned it off, and told me there employee forgot to charge me $70 more dollars for sewage!!!!! But guess it’s easy to not care when you can’t be shopped.I also …
The women in the office are terribly rude. They were quite nasty to my elderly father even though the fault was on their end. I definitely would not bother to call them for assistance as they are quite possibly the most unhelpful folks around.
horrible, their water is contaminated, above limits and they raise it almost every year. I am currently looking into filing a complaint against them with the city, county and state. our bill for 2 people is an average of $36 dollars a month. with all new energy efficient appliances.
Water main busted flooding the road and when you call they cuss and ask 20 questions of if your sure the water pouring from under the road isn’t coming from the house even after explaining it was no where near a house and then still no …
10/20/16
OMG You have got to be kidding me. I am in the process of remodeling my home in Bayberry and it is currently vacant.I had already paid a $50 connection fee to …
Just had our service connected by them today. Nothing but a great experience. Friendly staff and great explanation of their rates and where the water originates from. If you don’t pay your bill on time it’s gonna get off. Pretty simple concept if you ask me?
Okay so I have a brother who has asburgers, we wanted him to learn a little bit of responsibility and pay the water bill on his own; this completely back fired seeing as he didn’t pay the bill. Obviously our water got cut off, so he went …
We are thankful for our water and want to maintain a positive billing experience with you. Please consider a new billing method. Use a larger post card or letter size envelope. Your post cards get lost. I don’t always receive them, then you …
Ive had them as my water company for 6 years so believe me when I say this place is awful. The women that work there are and have always been incredibly rude. Also to charge a cutoff fee before they actually cut off your water us ridiculous
They need to be shut down, very rude and unfair when it’s them that is causing these line leaks and making customers pay a high bill when you can’t find a plumber to get it fixed and it also cost to get it fixed. You better pray your line …
If you have to deal with Witt Utility then you will understand why people of White Pine like to stay on well water. They have overcharged me for the main water line that they installed at the Spring Village Mobile Homes park and they also …