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Silver Lake Water & Sewer District (WA) Reviews ( 10 )
Had Automatic payment set up with them. I had money in my account and somehow apparently didn’t get payed after paying automatically for month and one missed pay and it got disconnected with no notice of due or anything. Even would want to know if something happen other then getting home and finding water been disconnected.
Website is outdated. It’s like 90’s . Out of all the utility websites this is totally lame. No login / auto pay setup possible. And if you forget to pay they will send people to disconnect your service as a punishment 🙂 . They don’t have …
We established a new account with Silver Lake Water on Jan 10. One month later on Feb 14, a Friday of a long weekend, with no bills, no notice, no correspondence – Silver Lake turned off water for ‘account balance’! We only found out upon …
No online bill pay. No online autopay. No online set up. Can pay with card only over the phone, with fees. Want to link your checking acct to avoid the fees? Sorry not allowed. Can’t set up autopay with a bank acct like I’ve done with PUD, …
Each time I have had a need to call Silver Lake Water I am greeted with friendly/helpful staff. They are not only kind, but very helpful. Recently I have fallen on harder times, and they have gone above and beyond to help me. The CS …
They charge me extra money for what they say it’s a MIL inside the house I rent. I’ve been paying extra 1200 a year for something we don’t use. it’s a guest area with a private bathroom, a Tiny living room and a fridge. Called them a few …
For a company in the 21st century to not have auto payment/card payments available online is beyond me. Plus the rates are 4x my previous home. They say you can pay over the phone for an almost 5$ charge! Name how many companies still practice this other than shady gas stations. SLWSD, get with the program and make payment easier.
Had Automatic payment set up with them. I had money in my account and somehow apparently didn’t get payed after paying automatically for month and one missed pay and it got disconnected with no notice of due or anything. Even would want to know if something happen other then getting home and finding water been disconnected.
Very nice customer service people.
Very nice helpful staff in the office. And the staff out in the field very professional.
Out of ALL my utility bills this is the ONLY one that charges a credit card fee.
Website is outdated. It’s like 90’s . Out of all the utility websites this is totally lame. No login / auto pay setup possible. And if you forget to pay they will send people to disconnect your service as a punishment 🙂 . They don’t have …
We established a new account with Silver Lake Water on Jan 10. One month later on Feb 14, a Friday of a long weekend, with no bills, no notice, no correspondence – Silver Lake turned off water for ‘account balance’! We only found out upon …
No online bill pay. No online autopay. No online set up. Can pay with card only over the phone, with fees. Want to link your checking acct to avoid the fees? Sorry not allowed. Can’t set up autopay with a bank acct like I’ve done with PUD, …
Each time I have had a need to call Silver Lake Water I am greeted with friendly/helpful staff. They are not only kind, but very helpful. Recently I have fallen on harder times, and they have gone above and beyond to help me. The CS …
They charge me extra money for what they say it’s a MIL inside the house I rent. I’ve been paying extra 1200 a year for something we don’t use. it’s a guest area with a private bathroom, a Tiny living room and a fridge. Called them a few …
For a company in the 21st century to not have auto payment/card payments available online is beyond me. Plus the rates are 4x my previous home. They say you can pay over the phone for an almost 5$ charge! Name how many companies still practice this other than shady gas stations. SLWSD, get with the program and make payment easier.