A comprehensive eye exam is administered by an Optometrist and can detect not only vision problems but problems with eye health and general health as well.
Sunday | Closed |
Monday | 7:30AM to 5:30PM |
Tuesday | 7:30AM to 5:30PM |
Wednesday | 7:30AM to 5:30PM |
Thursday | 7:30AM to 5:30PM |
Friday | 8:30AM to 5:30PM |
Saturday | 8:30AM to 2PM |
4109 N Midland Dr, Midland, TX 79707
(Translated by Google) It’s fine, the only thing is that three times they denied me service for not having a translator and you have people who speak Spanish… …
Great Doctors! Had to wait 2 months for my glasses. Not sure if I’ll be going back, definitely not ordering my glasses here again
The scheduler refused to make an appointment if I couldn’t immediately provide an insurance card for her. My husband had the card and apparently even self pay can not schedule either. Unsure why they think they are some elite eye care place but I will take business else where.
I have going to Vision Health for many years, and have always been pleased.
Love Dr. Cook! !!!
Very friendly staff
Dr. Grigsby is awesome !!!!
Very rude
I’ve gone there for years!
Everybody,is,nice,fast,service,and,clean,place
Great and friendly staff.
Dr Grigsby is the best!!
Very friendly staff and organized place
Great place, everyone is very friendly!!
Staff was so kind and helpful!
Excellent facility, staff, and Doctors!
Dr Grigsby & staff are the best in Midland!!
Excellent service and friendly staff.
Check out was a breeze. Very helpful and informative.
Staff was very professional and went above to help me.
As always excellent and prompt care.
Timely. Efficient. Personable. Professional.
Dr. Grigsby and staff are excellent.
Nice costumer service, very clean, very professional
Very professional staff. Highly recommend.
very fast and very professional. excellent visit
Got my glasses bout a yr ago. Real nice
The staff are wonderful and the place is so clean.
Very friendly, clean and profesional.
Great place and great service, Kelly was amazing!
They are awesome, Friendly, Courteous and Profess!
Great job of explaining all that is going on. Makes the process comfortable.
Very friendly and knowledgeable staff
I love this place. Great staff and we just Love Dr. Cook.
Very professional and friendly staff. Very well pleased, highly recommend
Brittany is very knowledgeable about her position and seems very helpful.
Wonderful people! Got me in & out without a long wait.
Was a follow up visit after cataract surgery . Was in and out in a short amount of time
Friendly staff, was in and out fairly quickly being a new patient.
These people are fast, but thorough and Dr. Grigsby is awesome!
Very professional visit
Once again very pleased
Good visit …
Staff and doctors are so efficient, genuinely caring and very knowledgeable.
I LOVE Dr. Sheets! The staff and service is magnificent!
I don’t even live in Midland, but travel there to receive the best vision care there is anywhere!
Very very professional and Knowledgeable staff!!
I made the appointment and was in and out in
perfect Timing !!!
IT WAS A GOOD VISIT. ALL PERSONNEL VERY HELPFUL AND COMPASSIONATE.LEARN KNEW THINGS ABOUT MY EYES NEARLY EVERY VISIT.
Very polite staff and the doctors are very thorough with exam and explain every detail
Vision Specialties is the best. Entire staff and docs extremely professional and knowledgeable.
Very helpful staff, Rachel did an excellent job, awesome prices as well
Best eye clinic in Midland Texas! Great service great staff!
Courteous, friendly staff. Covid safety measures well in place. Short wait.
They were polite I’m patient and explained everything to the kids so well
Very recommended, Dr. Cook very professional .thank you for your service .
Dr. Sheets is amazing and the staff were all very polite and helpful.
The doctor and the nurse were both great with my child!
Was treated quickly and professionally by all staff. I would recommend this office.
I’ve been going here for almost 4 years and I love it. They are amazing
Dont give them the time of day! I called got immediately put on hold for 10 minutes!! Hung up.called back and they didn’t even ask to put me on hold, just did it!! So rude!!
I’ve been seeing Dr Grigsby since I was a child and still see him yearly plus bring my kids to see him!
Called this morning to make appointment the lady I spoke to was very ,very rude. I really hope to find another office and hope I never have to go there again.
My husbands appointment very nice and hardly no waiting to be called back.
first time at vision health & had an amazing experience here, definitely going bk there when needed !
Very good service and assistance. Noemi was very helpful going through my vision insurance with me.
Friendly people, did not waste my time. I had lasik ten years ago & have been very pleased with every visit.
Dr. Sheets is amazing he checked myself, my husband and daughter always kind.
Very caring and friendly. They will answer any questions u will have been coming here for 2 years already and they have not let us down. Thank you
Doctor services ok, DO NOT buy glasses here they take over 1 month to deliver them to you. Get the prescription and RUN
Great place filled with nice staff and doctors! It makes my experience fast, easy and efficient!
My visit was great very friendly caring employees and Dr no issues with the visit everything was explained and very helpful great team of employees
Great place and team, exams in a timely matter recently with my hubby and I..been going here for years either for myself or family…
I am always treated kindly when I am there. Dr. Sheets is so professional, but explains everything to where I can understand.
Everyone was very friendly and my appointment was completed in a timely manner.
Wonderful service from start to finish. I would recommend Vision Health specialist to anyone who is interested in Lasik or PRK 🙂
Everything went great. Friendly people from front door till leaving. Everyone did a great job and did not have to wait. Thank you
Everyone is nice and very professional. They take COVID control serious and you feel very safe!
Dr. Pawlowski and staff are amazing! They are fast and very knowledgeable. I would recommend vision specialities to anyone.
Friendly, thorough, clean. I can’t say enough nice things! My only complaint would be a lack of frames in different price ranges but otherwise they are spectacular.
Great staff. Appreciate that there is not much wait once you arrive at your appt. Efficient and professional.
Prompt friendly service. Dr. Cook took the time to explain what he was checking. Everyone was very informative.
My child is going to eye therapy here every week. He is showing so much improvement. Wonderful care and service.
Top notch and has been for 10 years! All were following good protective practices to limit exposure to Covid19 virus.
Went for the eye exam…. Waited over a month and they got one of the two pairs of glasses i need!! THEN NO ONE CALLS ME AFTER ANOTHER THREE MONTHS UNTIL I CALL AND NOW I HAVE TO WAIT OVER THE WEEKEND BECAUSE SOMEONE DIDNT BOTHER TO CALL ME AND TELL ME THEY ARRIVED??!!! I’M ASKING FOR MY MONEY BACK!!
Prompt. Efficient. Friendly. My whole family have been patients for the last 10 years and we wouldn’t go anywhere else. A+
I take my 2 year old here for glasses and I love how patient the are with him. They are amazing!
Receptionist got me in very quickly. So grateful. Thank you, Dr. Grigsby, for 20+ years of excellent visual care.
I have been going to Dr Grigsby at Vision Health Specialties for many years. I have always been happy with the care I have been given and I have not once had a complaint.
They was good and kind, immediate treatment, I am very happy that my eye problem was quickly found and treated
I had an appointment for a Lasek consultation. Everyone was friendly and professional. I had very little wait time and was finished under an hour.
I was prescribed regular glasses and the lady ordered me bifocals to charge my insurance the most money not satisfied! Upset
The staff is very courteous.
I did not have a long wait once I was signed in.
The doctor and staff answered all of my questions and concerns.
Vision Health Specialties is a house of horrors. I took my Dad into them for an eye exam and waited for Dr. Neely for over an hour in the exam room. I got so bored I walked to the nurse’s station and read my iPhone. “Dr.” Neely then …
I was greeted happily. I did not wait long and Dr Grigsby always takes good care of me and answers all my questions
I been going to see Dr Cook for many years now. The staff was awesome and nice. Even during Covid the staff took care of me and kept it clean
Dr. Sheets is always professional! Very informative about my eye issues. I really wouldn’t want to be treated my anyone else.
During the visit, everyone was awesome, the only reason I don’t give them five stars it’s because the waiting for the new glasses it’s way to long!!
Vision Health Specialties are top
notch. Dr. sheets is very thorough and personable. He always has a smile.
Highly recommend VHS for any and all eyecare needs. I had lasik last week and the entire process was a breeze. From the front desk to the nurses, surgeons and clinic director, I was cared for every step of the way. …
I always have a good experience here. Recently I had a medical issue with my eye and was able to be seen that same day. I’d recommend Vision Health Specialties.
Good fast service. Always called very close to your appointment time. Dr Pawlaski very knowledgeable and thorough. Staff is very friendly and helpful.
I got a piece of metal stuck in my eye on Sunday night. I called the office and the answering service reached one of the optometrist who met me up at his office and remove the object. The service is first class.
I have been seeing Dr. Sheets for over 20 years. Great staff especially his assistant Hannah and Penelope in Eyewear. Couldn’t ask for better.
They were courteous and helpful updated information the day before and only paperwork I had to do was sign showed up early and was finished before actual appointment time!!
Dr. Grigsby, and the staff at Vision Health Specialties, is always professional takes the time needed to evaluate his patients, and makes me feel at ease.
Dr. Grigsby has been my family’s optometrist for over 30 years, which is an indication of his professionalism, knowledge, and ability to get our vision corrections right. He continues vision research and stays current on the latest …
My granddaughter Jordan had an appointment and told me that they were a kind and courteous staff, Dr. Sczepanski is wonderful and will discuss everything with you on a level that you can understand.
Dr. Cook is thorough, very professional and answered all of my questions. I definitely recommend him and his staff.
These guys are crackpots. Checkout their reviews. Your vision gets worse the closer you get to their “doctors”. These people are like “The Travelers” of Augusta GA. Road bound criminals.
I’ve been Dr Cook’s patient for almost 40 years. He is always patient and kind. Dr Cook answers any questions thoroughly.
His staff is always efficient and pleasant
Great with my kids even my most difficult one! Will be returning to Dr Cook in the future!
Myself and my family have purchased our glasses from Vision Health Specialties for quite a while now. The last purchase of my glasses have been a NIGHTMARE. The cost was 950 dollars, and the worst glasses ever! CHEAP!!! CHEAP!!! PLASTIC!!! …
Dr Grigsby is the best and service is impeccable!
Very good service. I felt like all my questions were answered by dr cook. Penelope in the eye glasses boutique gave me great help with my glasses fitting. Thanks!
don’t bother wasting your time and money here, I went in and they had my last name wrong which took 45 minutes to figure out throughout the entire ordeal. they didn’t even inform me what contact exam would cost or the extra additional …
I called for an appointment and they were able to see me right away! The staff are so friendly and welcoming and I am very pleased with the care I received from the Dr.
The service was quick and thorough. The staffs were friendly and knowledgeable. I really want to appreciate Dr. Cook and his assistant for their good work.
First off when you call for an appointment you are forced to deal with a diva with a sharp tone and serious attitude problem. Second sometime went wrong with eye exam results. When my safety glasses arrived I tried them on and instantly …
Dr. Grigsby and staff have always been wonderful. Such a nice man. Always willing to answer your questions. I have seen Dr. Grigsby since I was a young girl and I’m now 32.
Usually a professional, albeit not overly friendly place for my vision needs. However, a young woman there was extremely rude, condescending and laughed when I asked for her manager. Manager half -heartedly apologized and tried to pass off …
I was excited to get my eyes checked and was looking forward to meeting with Dr. Cook. That all changed when he stepped into the room…He was very cold, rude, and completely blew me off when I informed him that I was interested in only …
Called in an asked for the measurements of the glasses I got from them 4-5 years ago. I was refused the measurement and told I have to come in an get measured. You need my weight or something. It’s historical medical information I have …
I lost my last contact after moving here, and was walking around with one eye. They were booked for two weeks, but when I explained the situation they wedged me in three hours later. …
Dr. Grigsby with Vision Specialties, and their staff have been our service provider for our family’s optical needs. They are friendly, efficient, and provide outstanding service to us.
I have conducted my vision work with Doctor Billy Cook and highly recommend his work. Very professional man. The only thing I disagree with is insurance coverages, mine does not cover at their location for eye ware. So I have to go to other places.
I called to schedule and in a fortunate turn of events I was able to get an appointment time within 20 minutes of calling. The staff is always so nice and supportive and Dr. Grigsby is a gem of a human being.
If I could give 0 stars I WILL!!! I took my daughter almost a month ago and still no glasses !!!! I paid everything that same day and until this day I have not received a phone call ONCE to update me on her glasses I have to be calling every single day asking and they only tell me they are not ready we will call you …….
After hearing some recommendations about this place I figured i would give this place a try. The whole process from setting up an appointment to walking out the door was very pleasant. Had no problems through the whole process. Happy i choose this place for my eyes.
You’re not gonna find a better optometrist office in Midland. Vision
health Specialties covers everything related to Optometry. …
I give this without even walking through the door. I sent an on-line request for an appointment. After 3 days when no one called me back, I called them because someone I respect had recommended them. The lady put me on hold. After 5 minutes …
“Look” no further. They make you feel important. Extremely thorough on my recent visit. Highly recommend! (Dr. Sheets turned me into a scratch golfer. 😃)
-Travis Franco …
Worst experience ever!!!! will never go back again and neither will my family. I was fitted for glasses on June 16th. It’s July 29 , I have yet to get a call from them to at least let me know what is going on.i have had to call them every …
Took two months to get an appointment, only issue with the visit,
Excellent service. They worked me in as a new patient very quickly. I recommend them to anyone wanting quality eye care. Thanks again to the entire staff!
My husband and I have been with this wonderful group for more than 7 years. We have other medical problems that have an affect on our eyes. We are grateful to be served by this professional, up-to-date group of physicians and their staff.
In my time going here, I’ve had an appointment cancelled an hour AFTER I arrived because the dr no showed and more recently had wound up having my son without glasses for weeks when they broke due to mistakes in the optical department. I’ve …
Had lasik eye surgery done, best decision I’ve made. Even after the surgery they have kept in touch and taken care of me. My eye site is 20/10 now! Couldn’t be happier, thanks!
Caution: this is a very long review, covering the whole process of trying to get my glasses. (Which I still haven’t gotten.) …
Dr. Sheets has always been very professional and detailed during the entire examination. Always recommend him to family and friends.
I have also seen Dr. Cook and I feel the same way about him.
Professionalism is key at VHS.
Dr Grigsby is GREAT!!! However my appointment was at 8:30 a.m. for the field vision test with eye exam at 9:00 a.m. They took people ahead of me and it was 10:00 a.m. before I got to see the doctor. By the way I was in the office at 8:10 …
The staff was so sweet and also very caring of everyone ! I just don’t like how long it takes for glasses to come in ! I’ve been waiting for almost 3 weeks and my prescription is so low ! Usually at other eye places they get them done …
Great experience until it came time to shop for glasses for my daughter. We were in and out of our appointment and ready to find new glasses. I understand there is a Coronavirus risk, but don’t believe the Coronavirus is smart enough to …
This was my grandson’s first appointment and he was so excited asking when he gets to return. Dr. Sheets has been tending to our family for many years. With my grandson we are now 4 generations pleased to have him as our Optometrist.
Great and friendly service. Almost no wait time!! The place to go when you are experiencing vision problems, need a yearly exam or need your glasses adjusted. They also give you a reminder about your appointment either by phone call or text.
The people that work the front desk are rude. I wanted a copy of my prescription to order contacts from a different vendor, and as soon as this was mentioned, they became hostile. I didn’t want to order contacts from them because the …
They are always professional and very thorough. The facility is clean and orderly. Dr. Grigsby is the best. He makes you feel like he really cares. Everyone is super helpful in the eye glass area.
Friendly, thorough, and we left there with the most comprehensive eye exams we’ve ever had, and an understanding of everything that was done. Felt like we were the only patients Dr. Czepanski had that day, as we had her complete attention to answer any and all questions.
Love Doctor cook he is absolutely amazing and extremely thorough. I have been wearing contacts for 30 years and I have never met a doctor with more experience or knowledge. Will definitely be back to see him again. The staff was very sweet and kind I will be recommending this business to all of my clients.
I have been a patient for at least 20 years. I have never in my life had such a hard time making an appointment. First, I requested an appt from the reminder email that was sent to me but I never heard anything back. I get a letter by mail …
I got my eyes examined almost over nearly a month ago. I have yet to receive my glasses. I’ve called each time, and I am put on hold for 10-15 minutes every time I’ve called. I was told that only one of my lens’ was in. Not both. Im getting so agitated.
I was a loyal Phillips Eye Clinic customer, but I decided to give Vision Health a chance with hopes for a lower price. However, this was not the case. Not only did I find myself paying a significant amount more at Vision, but I was given …
Very professional & friendly! The staff is very helpful & make you feel comfortable. Dr Grigsby is laid back & makes you feel at home while talking to you in a way that you have no worry & are fully aware of all area of your needs.
Do not waste your time here. From the beginning I knew I was not gonna like this place, I wanted to gift my wife some nice glasses and when we walked in nobody bother helping us until well 20 minutes I asked for someone to help me. …
Its always great when I go! Friendly staff, great doctor (Dr. Grigsby), and its very clean there! And they enforce the mask wearing policy since covid started happening! Im always comfortable asking my doctor questions about my eyes and he’s always kind and informative when answering them:)
From receptionist to assistant to Dr Cook they all get down to business with professionalism and good work and give great service. I had a unusual eye problem come up and Dr Cook is adamant and thorough with solving my problem. No waiting around to get into your appointment
I had an emergency with my eyes while driving. I started seeing image of sharp, jagged edges in my line of vision with both eyes and panicked. I called VHS and they said I could come on in even though it was late in the day. Not knowing …
It never fails that when I order contacts from this place I never get what I want.
7/1/22 I went in for my contact eye exam Dr Sheets was booked so I went with Dr …
This was a very pleasant experience. The staff is professional, courteous, friendly, skilled and knowledgeable. In fact, it was the best experience I had in the Midland-Odessa area as I am a resident of Oklahoma. I would highly recommend this facility. It is clean and all COVID-19 precautions are taken to ensure a safe experience
I had a wonderful visit yesterday with Dr. Grigsby. He is such a caring and understanding eye doctor. I really enjoyed my time with Kelly – she is an absolute doll and very knowledgeable. I do not like to wear glasses and do not have a …
Dr. Cook, and staff were absolutely amazing. I came in with “something” in my eye. This was what the urgent care doc diagnosed. Dr. Cook, quickly found an ulcer in my right eye. He prescribed some medicated eye drops. Within a week I’m back to normal. I’m very grateful for his expertise, and the professionalism of his staff.
As soon as I walked in, I was greeted and helped immediately. Didn’t wait long either when a woman of GREAT character came to get me and took me to each ‘station’ which was cleaned before and after myself. 😁 Dr Cook and Mrs Jazz came in …
Contact prescription was not correct, I couldn’t see with trial pair. You don’t get contact prescription when you leave. Still have not received prescription over a month later. …
The office is always clean and orderly. COVID-19 policies were followed.. Staff is always friendly, informative and helpful. The doctors are professional and friendly. I usually see Dr Sheets. He is very thorough and informative. They seem to have the most up to date equipment and technology.
From walking in to walking out I felt so comfortable as a parent, my daughter is 4 and was recommended by her school nurse to get seen by a specialist for her eyes. She is on medicaid and alot of places turned her down because she wasn’t 5 …
Ever since I first got glasses I used VHS for over 10 years. They are overpriced and my eye exams were always rushed. Staff is mostly friendly but I remember having bad experiences when I tired contacts and Dr. Cook always came off as …
So disappointed about the administration. Since the last time in the month of December, 2021, now may 2022, the office/ adm. can not fix a network problem with my personal insurance. in that case please inform the patients. and please fix …
I’ve been a patient for 30 years and have received excellent vision care. The extended hours accommodate us 9-5 workers, I can order glasses and/or contacts immediately after eye exam without leaving the building, can walk-in during …
Great care and thoughtfulness by my Visual Therapist. She was one step ahead of me the entire session, instinctively meeting my needs (e.g., minimizing inside lighting, being prepared for all my symptom as that were exacerbated by the …
The office personnel is always very friendly and helpful! The facility is kept very tidy and clean. They are definitely following the CDC COVID guidelines. Dr. Cook has been my ophthalmologist for the past 27 years. He is very professional and thorough when he does my eye exam. I would definitely recommend Vision Health Specialties!
Very professional, Dr Cook was personable and professional. Very thorough. Best eye exam to date and I have had a few. Staff friendly and professional. Have already recommended to other people.
I have been getting my eye exams here every year for 8 years now. I have always been seen at my appointment time without any long waits. The Dr is very good at getting my exam done and explaining everything to me. Each time I am in and out …
I have heard great things about about the eye doctors here. Unfortunately for me and my family they only take two family members a day and I had three that needed an appointment. If it was not a 300 plus mile round trip that wouldn’t be a …
My daughter had an appointment today to get contacts. The experience with the doctor was great. The “contact training” was not good at all. My daughter needed to be able to put in the contacts and take them out before she would be allowed …
Glasses were ordered 2/17 & received 3/17 after several phone calls. Placed on several long holds without an explanations. Poor customer service. Invoice on the glasses stated they were sent back 3/10. A simple explanation or apology for the delay would of gone a long way.
Only reason I’m leaving a 3 star review is because they were able to get us in quickly for eye exams. Doctor was very impersonal. Went in for contacts. Was asked twice if we were interested in glasses Both times I said NO ONLY CONTACTS. …
They went above and beyond to get me in quickly. They got me in within an hour of Colleen I had a severe eye affection with an ulcer. Everyone was extremely friendly and very professional. The doctor was very attentive and explained …
I have been a continuous patient of Dr. Billy Cook throughout my FAA career into retirement. VHS was Highest Caliber eye care and vision center day one and has maintained that every day since then.
The eye exam was good I can’t deny that. But the service after wards is terrible. We were going to buy glasses there, it was still 20 minutes before closing and I had told them it was cash, when we went to go pay, the lady there had already …
After 3 years of being patients and giving plenty of chances we have moved to a new eye Dr. The front desk staff is rude, and super unfriendly..I wish businesses knew the impact the workers at the entrance of a business have on customers. …
Friendly? Yes. Nice office? Yes. However, every year, since 2016, for my annual exam it’s been at least 90 minutes, and that’s without looking at glasses. So today I thought one more chance. I got the 7:30 appointment. I was there when …
Signed in, a very short wait to be called back for my tests. Completed tests and taken to eye exam room. Another short wait to see my doctor. Everything done in a friendly yet professional manner.
My visit was great. Everyone was friendly, they have a great selection of frames, the exam seemed to be very thorough, the optometrist was a nice guy, and on time. The glasses fit well when I got them and I can see better. All the boxes checked. Oh, and the 1 year warranty is pretty exceptional.
After nearly 40 years with Dr. Cook, I still appreciate his care and concern about my eye health. His staff have been wonderful in helping me make the right appointments, and with my needs for contacts and glasses. I have never had problems …