Vold Vision

Vold Vision - Fayetteville Office

Vold Vision in Northwest Arkansas, with offices in Fayetteville and Bentonville, offers advanced optometry and ophthalmology treatments and surgery. Led by Dr. Steven Vold, Dr. Michael McFarland, Dr. Laura Voicu, and Dr. Brendon Cox, Vold Vision was named a Zeiss Center of Excellence for exceptional patient care and innovation in ophthalmology. Some of Vold Visions top services are laser vision correction (LASIK, LASEK, and SMILE), general vision care services, pediatric care, optical products (glasses and contact lenses), oculoplastic treatments, as well as the diagnosis and treatment of eye conditions (cornea and retina), including care for glaucoma and cataracts. Vold Vision includes a research center that offers innovative treatments (CyPass, Xen, and iStent) along with many clinical trials available that are approved by the Food and Drug Administration (FDA). Vold Vision is the official eye care provider of the Razorbacks and the Naturals.

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Vold Vision Reviews ( 250 )

  1. Welcoming spirit from the get-go! Abundantly friendly, present to me 100%. Everything was timely, informative and to the point. Plan to return here for my ongoing vision care. ThankYou!
    Dr. Jim Dudley was my Dr.

  2. Dr. Vold performed cataract surgery on my girlfriend without administering anesthesia, then yelled at her for crying from the pain. She could feel each cut in her eye.

  3. The staff workers and nurses were great my surgery feel comfortable and Dr. VOld is a wonderful surgeon I would recommend him and his staff members to anyone !

  4. The waiting is ridiculous. Everytime I have brought my client to her appointment we have waited over hour and half. Last time we waited for nearly 4 hours from check in to check out. I have numerous clients that I schedule and take to …

  5. Was very impressed with their business. Dr. Vold is an award winning surgeon and seems to love what he does. To top that he runs a tight ship. I was super impressed with the professionalism of his staff.

  6. This is the finest whole eye-care staff and facility that I have ever seen. Number one in Education, Experience and Technical expertise. They have the best equipment, and an amazing staff that are very sincere in their desire to take good care of us. So Happy we found them!
    Darshan

  7. Rick is great to work with. As I am new to trying contacts he has been such a big help with trying to fit me. Looking forward to finding the best for my vision.

  8. I am so thankful to Dr. Vold for giving me perfect vision! This is my first summer without glass or contacts in 30 years and it’s been absolutely amazing. Thank you, Dr. Vold!!

  9. They literally book so many patients sorry, TOO MANY in a day. So they make you wait 4+ HRS. Anything other than the basics. The patients sitting in the lobby said the wait time is ridiculous as usual waiting up to 5 hours. We been here since 12:30 and it’s 4pm now.

  10. I recently went in for a routine contact lens eye exam. I saw Dr. McFarland. The new prescription I got was not right and the contacts were way too small (the b.c.measurement was read/done wrong), after going back in for a re-check, the new …

  11. I got lasik done, it only took about 15 minutes the only side effect I have is seeing halos which they tell you will go away. Painless procedure & a pleasant experience.

  12. 1) made an appointment weeks ahead. The DAY OF appointment the doc found something else to do and wouldnt be there at time of my appointment. I was given a chiuce to come in way early or totally reschedule. So the efforts I made so I …

  13. I had the lasik procedure performed here by doctor Vold. The next day my vision was 20/20. I was thrilled with the whole process and the friendliness of the staff. The procedure was quick and painless. Thanks Vold!

  14. Attended to the after hours event 2 days ago and want to say that the staff is amazing!! Dr. Vold was able to answer all my question about the 3 types of procedures and which one will benefit me the best. Definitely deserve 5 stars.

  15. Everytime I bring my sister in law to her appointment here at Vold, the 2 hour wait before being seen by a doctor is, in my estimation, ridiculous. The 1 hour wait until the appt is over, is expected but waiting in the waiting room for 2 …

  16. They did an amazing job on my Grandma’s eye surgery. She is very happy with the work they did. The Dr that examined her a wk later was amazed at how well the surgery went.

  17. I went i for their Lasik After Hours event on April 4th and learn a lot of great information about Lasik. I knew before that I wanted to know more about this procedure and really glad I attended this. The staff was super friendly and eager …

  18. Worst service ever, waited over 4 hours. When Dr Vold finally seen me he did not even address the issue with my eye, took a quick look at my eyes and told me everything looked fine and sent me on my way. He would not listen to me when I tried to inquire about my eye issue. We will never go back or refer anyone.

  19. Dr McFarland is professional. Possibly most incompetent front desk staff around. The issues started when I first checked in. The front desk couldn’t figure out how to run my insurance card. Then,. they failed to call back after trying …

  20. I would like to say THANK YOU Vold Vision!!! I did not have really bad vision by any means…but I missed seeing like I did when I was younger. Now….I see like a hawk! I truly had a wonderful experience with the whole Lasek treatment. …

  21. Better bring something to do if you come in for eye surgery. 3 hours plus is absolutely ridiculous. There are so many negative reviews about this very issue, you’d think they’d do something about it.

  22. I am so thankful to have Dr. Napier in the area! She’s been a great provider for my son who needs frequent care due to a chronic eye condition. She is patient and takes the time to make sure both my son and myself are comfortable in her care.

  23. Poor communication, booking people by the herds, and they really could care less what your preferences are. It is about the insurance exploitation. I made an appointment for a certain type of exam, in order to evaluate some eye irritations, …

  24. I have been dealing with Glaucoma for the past 25 years. I was put under the care of Dr. Laura Voicu at the Jules Stein Eye Institute at UCLA. She treated me for 18 months and performed Trabeculectomy surgeries on both eyes. Both surgeries …

  25. I attended LASIK after dark. I was impressed with the information presented and that the cost was disclosed upfront. I had my eye exam done at the Springdale location and loved Emma— she was so friendly and thorough.

  26. What a great place! Cutting edge technology leaps and bounds above anyone else in the area. Dr. Vold is world renowned in his field and genuinely cares about each and every patient. Proud to call Vold Vision my eye care home! Would recommend without hesitation.

  27. I attended my first after hours session late night to learn more about the procedure!! The staff was very knowledgeable and helpful! We got to meet Dr.Vold himself, and he was so informative! I would I highly recommend this place if you are needing eye correction surgery, or even contacts and glasses! Amazing customer service!

  28. Let me show you all my new glasses it cost me an eye of my head. I meant 2 eyes!!! $3500. It cost me to have Lasik. They said “ doesn’t hurt and most of our patients have 20/20. I had been visiting them for a full year. Not Solution for my …

  29. I went to the LASIK after hours event and I was very impressed with Vold Vision. The staff was helpful and knowledgeable. Dr. Vold was there and explained the different surgeries and process throughly. Overall I was very pleased with the event.

  30. I want to give a big thanks to the staff at Vold vision! Anna, Christine, Kevin, & Dr Vold, just to name a few. I have been in the fence about lasik for years now, and would probably still be if it weren’t for the comforting and genuine …

  31. If I could give more stars I would! I would love to personally call out Abra Pumphrey and the great job her and her team gave me! Especially that spicy enchilada Chayr!

  32. Worst place in the world! The staff is rude and they will call you and tell you that you owe them money for procedures that you did not have, not only on one time but several. If you call to ask them about your glasses prescription they …

  33. Had LASIKS performed by Dr.Vold and was very impressed. It was very thorough, fast, and painless. Highly recommend.
    EDIT: on my 6 mo & year checkup I waited almost TWO hours just in lobby because …

  34. Ashley was so sweet and helpful and put my mind at ease during my caderac surgery and after care appointments. She patiently answered all my questions and put me at ease when I was nervous …

  35. I had the SMILE procedure done with Dr Vold. The staff was extremely knowledgeable and friendly. The procedure was relatively quick with only a little discomfort. Highly recommend!

  36. Excellent customer service, very professional staff and they always seemed to go out of their way to make my experience pleasant and very positive. I am very happy to find Vold Vision for all of my eye care now and in the future. I cannot say enough good things about Dr. Vold.

  37. Had LASIK done on 3/25, seeing better than ever on 3/26. John and Karen took great care of me and checked on me with every visit. Best experience I’ve ever had.

  38. Very fun and energetic group of team members that helped you feel very welcomed at at home. I went in to have a dry eye review because I’ve been concerned if my eyes were dry or if it was my contacts drying out my eyes. They were able to …

  39. Just attended the Vold Vision After Hours Event to learn about LASIK vision correction. Highly recommend this event if you have interest in learning about the different LASIK options and to learn if you are qualified for the surgery! Excited to move forward with this procedure and finally ditch contacts and glasses!

  40. It was great experience! Everyone is nice and helpful. I had smile in right eye and PK in left eye. Nothing hurt or really even burn. I was worth it I have worried for years about keeping up with glass and contact no more. Thank you

  41. I recently had the LASIK procedure done by Dr. Vold. From the consultation process to the procedure itself, every member of the Bold Vision staff was kind, informative, and helpful. If any friend or family member of mine is in need of LASIK or any other eye procedure I would recommend Vold Vision.

  42. I am a new patient and I chose Dr. David Hurd for my eye exam. David is a Christian and we became friends through our church. David did an outstanding job on my exam! He is very patient and kind and always has a great smile. I would …

  43. Took the first step towards a life change with Vold Vision. Attended an after hours screening, met the staff and Dr. Vold. Excellent team and the answered all our questions. Did you know Vold Vision is one of the top 10 facilities in the US? We are lucky to have this first class cutting edge facility in Northwest Arkansas!

  44. This is a conveyor belt business model. They want to move as many people through as fast as possible to up their bottom line. Unfortunately, their management does not allow that plan to work well. …

  45. The entire experience was great! The people are knowledgeable and friendly. The surgery went smooth. The recovery was not near as bad as I had anticipated. I highly recommend Vold Vision!

  46. I have a great experience with Teresa Burnett At optical she is Wonderful and professional she help me get a fantastic pair of glasses for daughter thank you Teresa.

  47. Our entire family has seen Dr. Hurd and was very impressed with him. In addition we all got glasses from Tresa and we couldn’t be more pleased. They are both very professional, kind, and just a pleasure to see. Recommend them to all!

  48. I visited this clinic for the first time and it was very disappointing.
    At first, everything went smoothly from checking in at the reception desk to the nurse running tests, then everything went south from there. …

  49. So my son had a very traumatic eye injury and the ER sent us down to Vold Vision. This was on a Monday. Dr. Vold told his staff to set up an appointment with the retina specialist at that time. A Wednesday appt was made for 1pm. We finally …

  50. I had Lasik done at Vold Vision and it was one of the easiest procedures in my life. All the staff was also really helpful and friendly. I would recommend this clinic to anyone!

  51. A little over a year ago I had LASIK performed on both of my eyes and I can honestly say it’s been one of the best decisions of my life. My vision was pretty bad, -4.5 in both eyes, plus around a -2 to -3 in astigmatism, so I either had …

  52. The optometrists and optometric technicians that work at Vold Vision are so hard working and it really shows! They do so much to make sure I am comfortable when I get my eyes examined and everyone is so warm and easy to talk to. They are the best! 🙂

  53. All my experiences have been very positive at Vold Vision. I am especially pleased with Nicole the COA in Dr. McFarland’s office. She always greets you with a kind smile and a reassuring word. Nicole is always very kind and thorough when …

  54. Vold Vision was wounderful!!!! The staff went above and beyond trying to help me feel comfortable.( Especially since anything to do with people checking my eyes make me nervous). The Dr was very thorough but with a great since of humor. I would highly recommend to anybody looking for excellent vision care.

  55. I went their with my a son and got are glasses that we wanted. Teresa help us with fit and was very helpful . They told us the time frame we would get them and they were on time.

  56. My husband, myself, my mother and grown daughter had back-to-back appointments. Our experience with Vold Vision was exceptional. Wait time was not long. The staff and Dr. McFarland were friendly and prompt. I have recommended Vold Vision to other family members already! Thank-you.

  57. Expect LONG waits for regular eye exams (that you can receive anywhere else, probably cheaper). Staff is not prepared to deal with people who have different eye issues. Seems like every time we go, there is a different staff person who …

  58. Today was my mother’s appointment at 10a and couldn’t eat after Midnight. We didn’t leave until after Noon time.
    Yes, that’s because Mama stormed out because she didn’t want crackers and have …

  59. My husband received lasek here 18 months ago and I just did it last Thursday. At a week out I felt like I had swapped out old eyes for brand new ones! Where you go really matters. I was never one who would consider this type of procedure …

  60. Hi all! I am a former employee and I had the SMILE procedure performed last week. Let me tell you people that I couldn’t see the hand in front of my face without my glasses before and after the procedure my vision is better than 20/20. I …

  61. Vold Vision is currently the office of 4 doctors and several optometrists. I was able to see all the MDs and one optometrist. The Medical Staff excels and I would gladly recommend them to anyone. They are caring and knowledgeable …

  62. The people here are very friendly and professional. I highly recommend getting LASIK done here! Cola was very helpful with the beginning examination. John was very friendly and efficient with all of my questions. Barb was very kind and helpful with all of my appointments for post surgery scheduling. Very impressive team!

  63. I had the SMILE procedure done yesterday and today at my post op they said I am seeing better than 20/20, I’m seeing about 20/15. I cried tears of joy last night when I could see words on the TV screen without glasses. I am almost 35 and have been wearing corrective lenses since I was 12. This was a huge moment. Worth EVERY Penny!

  64. 20/20 less than 24 hours later! Highly recommended Vold vision for all your eye care needs. I call John and was scheduled for the smile treatment a week later! Give John a call today and he will help you get your sight back!

  65. got smile with dr vold i tied calling 20 days after my surgery post op because i started to read and see blurry i called and hung up on me and i called again and the lady that answered was being rude . now im going to have to go to another …

  66. Friendly, made my 11 year old daughter feel extremely comfortable, and lowered her anxiety. Dr. Napier was thorough and great! We only waited 5 minutes in the lobby (I had not even finished filling out the paperwork ). Great, courteous staff. Will definitely recommend!

  67. It took a few trips to figure out what is going on with my eye after Lasiks, but Dr. McFarland never gave up.
    I have been in that office probably 20 times since May 2018. The staff is Out Of …

  68. I attended the LASIK after hours event tonight, and I was so impressed with the professionalism and personality of every technician and doctor that I met with. The level of technology that is used in this clinic is phenomenal also, I can’t …

  69. Went for Lasik. I was at -2.55 for both eyes. Started seeing good again after. Been 20/15 after procedure. Best thing to have gone for and they treat you well during the whole process instead of others who shove you onto a room and let you wait till the operation. They will come and periodically see if you need something while waiting.

  70. I experienced nothing but professionalism and kindness in the process of getting my new eyes. Everyone did everything they could to help me feel more comfortable and to help me get home quicker. The surgery was quick and painless and I now have 2020 in 2020!

  71. I had PRK/Lasek surgery in July 2019 at Vold Vision and 6 months later could not be happier with the results. From the initial open house I went to, the pre-op measurements and walk through, actual day of surgery and the several follow up …

  72. For the first time in 23 years I woke up able to see without doing anything to my eyes. Yesterday afternoon I had Lasix at Vold Vision and I couldn’t be more amazed by the results so far. All of the staff, Dr. McFarland, Dr. Vold, The nurses, and John have been so great. I will be forever thankful.

  73. The Bible says an eye for an eye… do your homework before you let ANYONE destroy your vision.,your,livelihood or ability to see comfortably. If if your vision is reduced think twice before you let someone cut your corneas off.

  74. The receptionist Cheyanne was super sweet. She carried her around the office to keep her entertained. Held her during my appointment and played in the hallway with her. Dr. Hendricks was also amazing with her as well. My daughter (7 months old) did not cry or panic or anything with her during her own eye exam. It was a great experience.

  75. I was lucky enough to win free lasik from Vold earlier this year and it’s turned into one of life’s biggest blessings. Prior to surgery, I was having to wear my glasses all the time. I had tried contacts and just couldn’t get them in. Now, …

  76. Thank you Dr. Vold and everybody at Vold Vision. I typically don’t do the whole Dr. thing but when I saw how easy the initial scan was, I figured I could do this. I’ve been wearing glasses since I was in the 3rd grade, I wore contacts …

  77. Just attended the After Hours event and it was great! Staff is very friendly and answered any questions I had after they explained what they do and how it all works. Definitely recommend the after hours event if you’re looking into getting …

  78. The Vold Vision team is amazing. I had cataract surgery with the multifocal premium lenses. It is like a miracle. I can see up close and in the distance. No more glasses. Dr. Vold, Dr. Frankel, Dr. McFarland, the surgical nurses, the …

  79. We experienced kindness from the staff and exemplary customer service. The Lasik surgery was emotional for me because I’ve always had such terrible eye sight that I’d never been able to wake up and SEE. Dr. Vold is literally the best in …

  80. Office efficiency gets a 1 star. Techs and staff seem to scurry around looking busy and performing tests; but it is chaotic, lacking organization and cohesion. …

  81. If you want a really helpful person that will help you to get your style of sunglasses and go above and beyond to find them go to Vold vision and ask for teresa she is amazing and will help you find the perfect style for you i was truly …

  82. Great team !!! Really really happy with the customer service👍!!! My husband recently had the Lasik done Dr. Vold you’re awesome great job! Dr. Hendricks my son had a wonderful experience with you during his eye exam. We look forward to future visits with your team and opticians !!! 😁🙌 …

  83. I had the Visian ICL surgery since I was not a candidate for LASIK (thin corneas). My eyes are also too sensitive for contacts and eye lubricating drops. My eye doctor practically said he doesn’t know what else to suggest as I was …

  84. EXTREMELY Happy with the SMILE procedure I got done here at Vold Vision. Staff is amazing & made sure I felt comfortable from the start of this journey. I never thought I’d wake up and see perfectly fine without my contacts or glasses 🙂

  85. I was so pleased by my visit to Vold Vision! The facility was very clean and felt safe. The staff was super friendly, helpful and professional. I visited with Dr. Holden and she is the absolute best! She answered all my questions and explained what she was doing throughout the process. I would definitely recommend!

  86. The 1 star is for Dr Volds staff. They are all wonderful.
    The 4 missing stars are because of Dr Vold and his complete lack of respect for anyones time. …

  87. The best team I have ever meet! I had LASIK a little over a month ago I was lucky super lucky to win on one of the events and it changed my life completely for the better. My prescription before was -2.75 on the right eye and -3.25 on the …

  88. Vold Vision is a life changing practice. I had beyond horrible vision and couldn’t drive at night with my glasses. I can now see perfectly fay and night. NO GLASSES!!! Everyone was so kind and went out of their way to make me feel comfortable.

  89. Vold Vision is an amazing place and all their staff is very friendly. one girl there has always stood out above all others, her name is Abra Pumphrey. She is the sweetest girl you will ever meet. If you get the chance to meet her… consider …

  90. Vold Vision has the friendliest, most helpful staff! Abra Pumphrey was very knowledgeable and made our experience so much better. Thank you, Abra and Vold Vision!

  91. I’m so grateful for Dr. Vold and his team! I had the SMILE procedure done and now have 20/10 vision! No more hassling with putting contacts into tired eyes in the morning or all of the other inconveniences. Their technology is top notch! The testing phase before getting the procedure made me feel really confident before the procedure.

  92. I am a past employee of Vold Vision and I worked as the Laser Vision Correction Care Coordinator helping and educating patients navigate the process of corrective vision procedures. I left Vold Vision to pursue medical school— my dream! …

  93. I had CLE less than a week ago and the results are amazing. I can read everything without glasses or contacts. I am so happy with the results. The staff at Vold Vision are knowledgeable and helpful. I had a 5-star experience!

  94. A week ago today I had “ Lens Retraction surgery” i couldn’t be more pleased. I knew several people who have had lasik but no one for lens retraction, I was very nervous UNTIL, I met with “ Nicole”. Nicole was amazing, she calmed my nerves, …

  95. Awesome experience at vold vision of Fayetteville. I drove 2 1/2 hours to go here for lasik smile, I would recommend everyone to do so also. I have read the bad reviews about wait times, but let’s be real if you want quality/great service …

  96. My whole experience with the doctors and staff was good, they answered any questions I had and they were all super nice. My procedure was really quick, I was in and out in what seemed like 5 minutes. I’ve already recommended all my friends to come here for their lasik needs.

  97. Absolutely amazing experience. We all have our triggers that make us anxious. Mine is my eyes. Talk about them and they start watering. The kindness, professionalism, laughter and empathy I received from John, Karen and Dr McFarland made me wish I had done the Lasik procedure much sooner. In my mind, top notch with no equals.

  98. Dr. Hendricks and her technician did such an amazing job keeping me cool, calm and informed during my check up. The staff was beyond friendly and helpful, and I feel like I have a better understanding of my eye health from just one appointment. I can’t wait to get my new glasses, thanks to Dr. Emma and her amazing team!

  99. Great service. Quick efficient doctors. Clearly laid out expectations. Answered questions in a timely manner.i received an ICL, and I went from reading books literally, I do mean literally, touching my nose; too clearly seeing across the …

  100. Had the SMILE procedure done yesterday and already see better. The staff is awesome. Everyone is super friendly and makes sure you are comfortable and understand everything that will be going on. Can’t believe I didn’t do this sooner.

  101. I got SMILE surgery almost a year ago and it has been life changing! I’m a professional track athlete and my contacts always seemed to be a bother whether it was during practice or traveling. But now I don’t have to worry about contacts, …

  102. The staff at Vold are amazing. From the first appointment to see if I was a candidate for LASIK, to the procedure itself, to the post-op check up. It was all done with care and professionalism. I would highly recommend Vold to anyone that is looking to rid of their glasses or contacts. Thank you Vold!

  103. I can not speak highly enough about this place!!!! Every single staff member I came across for any reason whatsoever was so helpful, friendly, comforting, and energetic!!! The entire process from start to finish was so pleasant!!! I had the …

  104. I had the SMILE procedure on Thursday. I have worn glasses since middle school. Now I can see clearly. Vold Vision staff walked me through every step. The day of my procedure there was a bit of a longer wait due to some emergency surgeries. …

  105. I have worn glasses for 24 years and contacts for 20. I’ve never seen my alarm clock without glasses or contacts. I woke up this morning after my SMILE procedure and saw the numbers clearly for the first time ever! The process was simple, …

  106. Was the easiest and best thing I could have ever done. I can’t believe I waited so long to get the procedure done. Everyone was great and very helpful especially John made the process so much easier he checked on me every time he seen me …

  107. I’m so happy with my SMILE procedure. The procedure was fast, painless and the results for me were instant. Less than 24hours later, I can see 20/20. I had a very high Prescription. Now I don’t have to worry about glasses or contacts. If you want LASIK, SMILE, or LASEK, go to Vold Vision. It’s the best investment I have ever made.

  108. I was a first time patient at Vold vision and was extremely pleased with the care I received. I was a couple minutes late but the team got me in right away. Ashley was so sweet and Rick was very informative. He got me up to date on how to wear and care for my new contacts. They both made me feel like a VIP!

  109. Great staff, lovely office, and awesome results! I had Lasik yesterday and I’m already seeing better! Dr McFarland is amazing and explained the procedure, process, and outcomes in an understandable and detailed manner.

  110. This is the best eye doctor appointment I’ve ever had. Starting with the ladies at the front desk, they were very welcoming and cheerful. I was taken back by an assistant named Presley. She was absolutely wonderful! She was sweet, kind …

  111. I decided to have the smile op done. It was all great. I had good experiences with all the staff, they were awsome. The day of surgery went good. They walked me through it and I never felt nervous. The operation was painless and easy. You …

  112. My husband got lasik with Vold almost a year ago and has zero complaints. He loves it so much! The procedure was quick and easy. The recovery time was so short too. Everyone in the entire clinic was so friendly and knowledgeable. He says it’s one of the best things he’s ever done.

  113. Had the SMILE procedure done on Thursday which only took about 30 minutes. So glad I did it. I’m seeing better than 30 years of glasses and contacts, 20/20 and 20/15 four days later. Call John for a consultation. You won’t regret it.

  114. My name is Annie Avilez and I’m a fourth year optometry student. I just completed my four month long externship rotation at Vold Vision and in that time I was able to see the inner workings of this clinic. This group of people care deeply …

  115. Took my toddler to see Dr. Napier for their infant screening program and has the best experience with her and her tech, Hanna F. They were so patient and great with him when he definitely didn’t want to get checked out. Hanna definitely has a way with the babies.

  116. Incredibly Satisfied with the help i received from Bonnie at the clinic whenever needing assistance and getting a new appointment whenever my glasses broke! Thank you Bonnie. Wonderful Eye Clinic.

  117. VOLD Vision has been a great experience for me. I got the SMILE procedure and it completely changed the way I see the world. The people where all very kind, helpful and timely. They provide a free consultation and after the procedure they …

  118. My husband and I both got SMILE (lasik) and had the BEST experience with Dr. Vold and his staff and I’m only wishing we would have done this sooner. I love that we were walked through the entire procedure so we knew what to expect during …

  119. I had the PRK procedure done a few days ago. In my consultation and pre op appointments, Dr. McFarland and his team were all very helpful and told me everything to expect. On the day of the procedure, John was wonderful in making me feel …

  120. Dr Vold may be a good doctor, I don’t know, but his office practices are terrible. This is the 3rd time my husband has had a procedure, and each time, they start at least 2 hours later than expected. They are never on time, and staff is …

  121. I love the doctor I see and they do a great job of running on time. The people at the front desk are friendly and very helpful. However, don’t order your glasses here. I have had the anti-glare coating come off two pairs of glasses in …

  122. I’ve started recommending my entire family!!! Absolutely wonderful experience!!! Dr. Hurd has been my doctor for 2 years and he’s wonderful! Dr. MacFarland is amazing also and monitored my progress from my LASIK surgery from Dr. Vold who is …

  123. Dr. McFarland did amazing job walking through what was to be expected for my SMILE surgery. And Dr. Vold made the procedure seem like a breeze. All of the staff was welcoming and provided amazing patient care when answering all of my …

  124. I had PRK Lasek done 3 weeks ago at Vold! Everyone has been super nice and friendly from the beginning. Dr. Mcfarland answered all my questions at my consultation and did an excellent job at explaining the process. It helped that he had PRK …

  125. Got my Lasek here and one of the best decisions I’ve made. Everyone is very helpful and kind and provided great service. Rhonda was especially helpful anytime I had to make changes to my appointments or had any questions.

  126. I got the SMILE procedure done at Vold Vision. Everyone at Vold Vision was tremendous. Their professionalism and kindness were unmatched compared to other medical facilities I have experienced in the past. They walked me through the …

  127. Vold Vision staff are super friendly and knowledgeable! They make you feel as comfortable as possible with your decision of eye surgery! Dr. McFarland and staff did an incredible job on my eye surgery. I can now see clearly without the need …

  128. Absolutely love this clinic! The staff are incredibly knowledgeable and friendly, and the technology is top notch. Nicole gave me an eye exam and was so sweet and patient with me, as I have a little phobia of things near my eyes. She truly …

  129. The workers at Bold really made me feel comfortable throughout my time here. They explained what they were doing any time they did something and also had very positive and encouraging attitudes the whole time. The girl that took my from the …

  130. The staff at Vold Vision are absolutely amazing. I had a LASIK procedure done and they are so honest about what to expect before, during and after. In less than 24 hours post procedure, my vision is better than when I was wearing corrective …

  131. I had the SMILE procedure done with Dr Vold and I highly recommend it to anyone interested in laser eye surgery. Throughout all of my appointments the entire staff made the experience easy and enjoyable. Very helpful and informative. John …

  132. My 4 Yo had an eye injury resulting in some eye trauma. I had never been to VV before but my mom recommended them to me so I immediately called and took my child in. We seen Dr.Holden and she seen us quickly, prescribed ointment. Her eye …

  133. I had really impaired vision and was not a candidate for Lasik. I was concerned that my vision could not be corrected. Dr. Vold and his staff determined I was a good candidate for the Clear Lens Replacement. Dr. Vold and his staff were …

  134. I was really nervous going into my surgery, but the nurse Abra made me feel so comfortable and at ease. Everything from the time of check-in, surgery, and the whole process was amazing!!!

  135. I had glaucoma surgery by Dr Vold through a research study and Dr McFarland, Ken and William are all wonderful. The entire experience was excellent. From the front desk to the clinical staff and surgical team. Everyone was so great and …

  136. Just had the Smile procedure done. The whole process was extremely simple and very well explained before hand. The staff members are very nice and informative. The procedure it’s self was fast and painless. In less than 24 hours my vision …

  137. I had such a great experience at Vold Vision. John Hensley was excellent. Was funny and really helped take the edge off of being nervous. McKenzie was very friendly and put you at ease right before surgery. I can say that every encounter I …

  138. I’ve been a patient (customer? Client?) or Dr Vold since he was still operating in Springdale. He, Dr. MacFarlane, and their staff— DeAnn, Grant, John, Dolly, April, Ashley, and dozens more- have gone out of their way to look after me and …

  139. Rick and Nikki were amazing!! Nikki was extremely nice, and did great at listening to what I wanted! Rick was very patient with me while I was looking for glasses, and helped me pick out the best pair!!

  140. Vold Vision was recommended to me by my optometrist, as I was wanting Lasik, and they haven’t disappointed! Everyone’s really nice here and very understanding and genuinely want the best for you. All of the staff, including John, Johnnie, …

  141. Dr. Vold and Dr. Mcfarland are wonderful doctors and the staff is incredible! Nicole goes above and beyond for her patients and truly cares. It is always a joy to see Nicole in the office.

  142. Rhonda was very patient with me trying to schedule a new patient appointment. I had difficulty finding my correct vision plan information. I am excited to for my upcoming appointment.

  143. Highly, highly recommend the Vold Vision team! Every person I interacted with was happy, passionate, and professional, from beginning to end, from the front desk all the way to the billing department. …

  144. My mother Marilyn Churchman went in for help for a referral to see Dr Vold. Traci Allen was so incredibly kind and helpful in getting an appointment and made the process so easy after so much difficulty prior to going to this office. Thank you so much!

  145. I cannot say enough good things about my experience with Vold Vision. If you are considering getting vision correction and want out of your glasses or contacts like I did, then do it. The entire staff, from the front office to the doctors …

  146. I love this place!! What I love most about vold vision is they have the BEST selection of glasses and the the friendliest staff!! Especially Johnnie she really made me feel at home. I’m definitely not nervous about going back for my check up. Thank you

  147. I just want to put it out there… Abra the surgical director at Vold Vision, is AMAZING! My experience here has always been great when Abra is around. I’d give Abra more stars but there’s only 5 to give. Thanks for all you do Abra!

  148. Dr. Vold and Dr. Holden are wonderful. I had cataracts removed from both eyes in late August. I see better now than I have since I was a child. I do need glasses for reading and sewing, which is where the problem lies. Their person who …

  149. Hanna F. was great with my son. He was nervous about going to the eye doctor but she explained everything to him and made him feel safe and comfortable! We will definitely be coming back!

  150. I want to say how much I enjoy seeing Nicole when I come in for my appointment. She is friendly, always remembers me, and has a great sense of humor. I love giving her a hard time cause she can give it right back. She is a bright light every time I see her.

  151. My grandmother had cataracts surgery done at Vold and was treated wonderfully. Abra made sure everything went smoothly and she was a little anxious. We will be back for any eye care needs!

  152. My husband has had bad eyesight since he was a child. He was never eligible for any of the different lasik procedures. He recently had the PanOptic lens replacement and just a few weeks since surgery is seeing 20/20. The first time he’s been without contacts or glasses in many, many years! So thankful for the Vold Vision team.

  153. Rhonda was so kind, informative, and helpful in helping guide us to the perfect care plan for my husband’s vision! I cannot wait to work with this team to resolve our issues. If all of their employees are as great as Rhonda, I know we will have the absolute best experience! Thanks Rhonda and Vold Vision!

  154. Every time I go to Vold Vision, the staff is always da bomb!! One in particular stands out… Johnnie is always friendly and has a smile on her face. The thing I love most about Vold Vision is how knowledgeable the doctors and staff are. I highly recommend going here!

  155. I gave them 5 stars because I love all the people there; they are never rude even when it’s super busy. They always treat each patient with their individual attention. And it’s very clean! …

  156. I had the CLE done on Thursday. Next day I can read my phone, prescription labels and see my alarm clock in the middle of the night without straining. The procedure was easy and painless. They were very professional to work with and put my nerves at ease. Highly recommend Vold

  157. Dr Vold performed my Lasik a few years ago & I’m so glad I did this! I like my experience every time I’m at the Bentonville location too! Nicole is an excellent, caring & compassionate person to her patients! She spends the time explaining & answering questions, she’s very calming!

  158. Vold Vision made my transition from glasses to contacts so easy! Tresa Burnett was an amazing help! She was so good to help me figure out what was best for me! She also checked on me to see how I was doing throughout the transitioning!!! I am so thankful!!!

  159. All of the staff are very friendly and knowledgeable of the services and what to expect with each different procedure. Anytime I had a question about the procedure, medications, or payment options, they were very quick to respond and guide …

  160. Vold vision has the friendliest and most knowledgeable staff around. There surgery center is state of the art and Abra Pumphrey, RN nurse manager hires only the best. She is not only knowledgeable but an amazing leader and boss.

  161. My son and I have been going to Vold Vision for the past 3 years. They are so caring and professional. The nurses and techs are all amazing. Thank you Abra for recommending Vold Vision for our eye care needs!

  162. MOST AMAZING Place & Staff!! All staff is kind, assistive, informative, empathetic & compassionate!! Dr Vold is caring, skilled, professional & in my case, nothing short of a miracle worker!!! I had BAD anxiety pre-op, the staff were …

  163. From my first visit to CLE Surgery follow ups, the Dr.’s and entire staff have been respectful, kind and very caring. Ms. Johnnie at the front desk has treated my husband and I like family from the very beginning. I would recommend Vold Vision for all of your vision needs.

  164. I see lots of good reviews for this practice. To each their own. I had my first eye surgery when I was 7. Seven more eye surgeries throughout my life. I have seen a lot of Ophthalmologists. Steven Vold is the worst. He has several talented …

  165. I had a clear lens exchange on 1/25/22. I left the office with 20/20 vision in my right eye and 20/15 in my left. The staff is very friendly. Dr McFarland is very informative and willing to answer questions. I waited some time for one …

  166. I just spoke Rhonda on the phone & confirmed my appointment for tomorrow! She was so helpful and friendly. I cannot wait to to have my appointment with the eye clinic for the Razorbacks! I feel comfortable with my eye treatment with Vold Vision!! Check em out!

  167. Dr. Vold has a great support staff and doctors in his Fayetteville office. They are equipped with the best equipment and use top of the line technology to measure, test, and treat the eyes. Specifically Rhonda Parsons in their call center …

  168. I went for an appointment with Dr. Vold for a cataract surgery consultation. I was greeted immediately on entering the check in desk. I had registered online check in and it really streamlined the normal new patient fill out all the papers …

  169. Ashlie was incredible and communicated with me throughout the procedure. She made the process easy and educated me on the steps taken and path forward.

  170. This place changed my life. I went in for an appointment with my daughter and found out about surgery that I myself could have. Had the surgery done by Dr. Napier and it has literally changed my life in the best way possible.

  171. One month out and have better than 20/20 vision. Throwing away my contacts and glasses was awesome. This place is professional and fast. Nicole is the nicest lady in the world.

  172. My wife wore glasses and contacts for over 30 years before getting CLE surgery at Vold Vision. It was life changing for her. Does not have to worry about running out of contacts or getting new glasses anymore. The Dr’s and staff were all …

  173. Smile surgery went great but I will never be back. The front lady who checked me in today was rude and condescending. I came for my one year post-op visit and was told it wasn’t covered because it was more than a year out from my surgery. …

  174. I felt compelled to write this review to convey how blessed I feel to have found Dr. Steven Vold and his team and to be one of his patients. Dr. Vold is world renowned and a true visionary. His list of first procedures performed in the …

  175. I recommend Vold Vision to any and EVERYONE looking at clarifying their future! I had the Lasik on both eye after being able to watch another person during their treatment. Working with Abra before and after the procedure just made the …

  176. I had a great experience at Vold Vision today. I went in for removal of a Chalazion on my right eye upper lid. My first encounter was with Hanna F. She was awesome, very courteous and did everything to make me feel comfortable during my procedure. Everything went very well and I was pleased.

  177. I have been getting my eye care at Vold vision for many years and I just wanted to say that Nicole has been outstanding with the care she gives me and Love Dr McFarland what a great team they are. It’s so nice to see how loyal they are to …

  178. Vold Vision has been a tremendous blessing to my family and my children. I have two children, aged 6 and 18 months, seen by Dr. Holden and Dr. Napier. Both doctors have been attentive, professional, caring, and overall excellent at …

  179. Everyone has been great at all locations. I’ve been going here for eye care for a few years now and I’ve always been treated well. Nicole W. is simply the best!! Always consistent, always professional and friendly. She loves her patients …

  180. I had the clear lens exchange a couple years ago, one of the best things I have done. when I 1st went in everyone at the front desk was very friendly and I went into the back and had a few different people do their route to check my vision …

  181. I was qualified for the S.M.I.L.E treatment and am thankful to have made this decision at 35 years of age. Very helpful staff, John, awesome consultant. Karen, Dr. Aveles, Dr. McFarland, Ms. Mabellie, Dr. Vold all the assistants, the music! All in all I was nervous for nothing! I mediate results

  182. Just recently started visiting Vold Vision and everyone here is super knowledgeable, helpful and nice!! Teresa is awesome as well!! She helped me get some info for ordering glasses and remembered me after me only being there once. This is now my home for anything eye related!!

  183. My daughter was referred to Dr. Napier about a month ago and she and her team were so amazing. Dr. Napier went above and beyond to make sure that my toddler was taking care of in a pretty scary situation and i’m very grateful for her.

  184. My experience with Vold Vision has been nothing short of great. The staff is very kind and I felt so supported before and after I got LASEK. Dr Vold and his team did a tremendous job. They made me feel very comfortable prior and after the …

  185. I am a pt at VOLD Vision every since we moved here 2 years ago. Every experience has been really great. Starting at front desk and to Dr Holden. Also a shout out to Tresa. Thanks to this group and my eyes doing well.

  186. I was finally told today that if I want to be seen without a long wait to schedule the first appointment of the day or the first one of the afternoon. Just think of the frustration they could have saved me! I’ve never been seen at the …

  187. I had my first visit with this office today. I waited 90 minutes from the checkin time to see the doctor. They dilated my eyes and then had to wait for over an hour afterwards for my exam. Since my eyes were dilated, there was nothing to …

  188. I absolutely love Vold!!!!! All of their offices are so friendly and personable. John and Maddy were a heaven sent for me. I lost my drops and panicked but even at 10pm Maddy was still there for me looking for the quickest solution …

  189. Today was the last straw. The doctor was nice, but it’s just not acceptable to wait almost 2 hours past your appointment time to see her. SERIOUSLY. They’ve been very late for both my husband and I before, but today my 10 month old had an …

  190. About 3 years ago, I had LASIK done at Vold Vision. Today, I am back in glasses. I had a really hard time with the procedure – my eyes have been very, very dry ever since. They bother me daily, and I still have to use drops all the time. I …

  191. My daughter has some specific eye needs so we have been to five local eye doctors this year to verify results etc. This eye clinic has much higher charges than most. I have paid around $120 for each of my eye doctor visits and this one was …

  192. I did a thing yesterday and I can SEE with out contacts or glasses for the first time in almost 30 years! Huge thank you to Vold Vision for my SMILE vision correction! From scheduling with Johnathan, initial exams and consultations with Dr. …

  193. Vold Vision!!!!! I am so happy with this place. John and Maddy were absolute life savers. I’m a naturally anxious person and the Whole staff here has been so fun and welcoming. I see a lot of bad reviews because of wait times and stuff. WHO …

  194. Vold Vision in Fayetteville got me all the way together w/my new specs. I have really been missing out on these new prescription sunglasses. Now I’ll be able to cheer on the Hogs w/clear vision & keep the sun out of my eyes. Rick and Tresa …

  195. I had LASIK at Vold in March 2022. It is definitely the best thing I have ever done for my eyes. It is a miracle everyday to wake up and SEE! Vold Vision has been responsive and easy to work with. Going with a place that has lots of …

  196. Vold Vision was amazing. Their communication and their efficiency with their patients is top notch. John was a great host and explained everything well. All the doctors for preop and post op were great and extremely professional and informative. Thank you for performing my SMILE surgery and setting me free from contacts!

  197. This business is awesome, respectful, fun, caring, and all around the best. Everyone was nice and peppy and made it feel less like a chore and more relaxed. Went in for an eye exam for contacts and a fitting. Was able to get me better …

  198. Wow. I was amazed by my first time today with Vold. I brought in my autistic son (6yo) to get his eyes checked. The front desk was incredibly helpful (it’s a big building! What do I do!), they directed me exactly where I needed. My son …

  199. Recently had Smile done on my eyes. Great experience from start to finish. John the patient coordinator was an amazing individual. Quick to respond to all correspondence and was so nice to deal with the whole way through. All the doctors …

  200. Where to even begin, outstanding staff were very attentive, friendly, and just all-around good people. I got my LASIK done here and they made me feel very comfortable & safe for my surgery. John is the best always on top of things. Guiding you step by step. I 100% recommend Vold Vision for any Eye Care needs!

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