Called in the offices yesterday to set up second account and a few questions about service to a new construction. Staff were really friendly and most helpful. Big thank you to them.
Absolutely horrible company. Auto draft didn’t go through they made no attempt to contact me and shut off the water over a $36 bill. I have had auto draft for a year and a half with no issues and they decide to inconvenience me because they are too stupid to call or even rerun the draft.
I would like to Thank employees at Tri County for going beyond their job in serving people. We was involved in a wreck the other day at their entrance. The employees went out of there way to make sure we were alright, giving us water, wet …
Disconnecred my water during the coronavirus outbreak. Noticing all these fake reviews too, any review that doesnt look staged is a 1 star. Terrible company, if any other water was offered Id get it.
They never send me a bill in the mail and when I try to pay online it never works. They won’t take discover and they charge you to use a card. Worst utilities company I’ve ever encountered, the people there are not helpful at all. If there were another water company I could use I would definitely switch.
Called to set up water service in our new house only to be told our deposit would be anywhere from $35-$175 and they were basing that decision on our previous water company. How is that remotely legal? Rude woman on the phone acting like doing her job was somehow an inconvenience!!!
We set up auto pay and on the site it finished processing and took our payment. A month later we ended up being in NICU for a week with our newborn baby and still managed to pay all of our bills except this one because it was enrolled in …
Very rude and disrespectful. Threatened to shut off our water because of an old bill that we didn’t know we had. Sent us a letter saying we needed to call them and set up a payment schedule to pay. Called them and they said it needed to be …
Our neighborhood has been experiencing dirty water, how long has it been since there was a flush??
Also, my bill has run $34 to $36 for well over two years, with the exception of …
Got my water shut off due to non payment, we have had a tough time with my girlfriends car breaking down. ( understandable) I go to pay it and they have charged 25 reconnect fee and a 35 deposit (I get that) but what gets me was I went to …
It’s a monopoly, can’t go with a different water company out here. How is it that a year later I still am paying a tap fee of 50.00 every month. Can’t get anyone down there to answer the phone. We need a new water company in the rivervalley.
Wish that I had another option for a water company. Dissatisfied to say the least.
Rude, unprofessional. When they installed the main line they didn’t repair my fence after repeated calls.
Worst. I am not sure how they sleep at night
Rudest, most unprofessional company I have ever had to deal with. If I had any other options, I would never do business with them again.
Complete lack of professionalism fixed a leak in front of my house on their line left ruts all through my front yard and left it for me to fix
Worst customer service for any business in Pope County Arkansas
Called in the offices yesterday to set up second account and a few questions about service to a new construction. Staff were really friendly and most helpful. Big thank you to them.
Absolutely horrible company. Auto draft didn’t go through they made no attempt to contact me and shut off the water over a $36 bill. I have had auto draft for a year and a half with no issues and they decide to inconvenience me because they are too stupid to call or even rerun the draft.
I would like to Thank employees at Tri County for going beyond their job in serving people. We was involved in a wreck the other day at their entrance. The employees went out of there way to make sure we were alright, giving us water, wet …
Disconnecred my water during the coronavirus outbreak. Noticing all these fake reviews too, any review that doesnt look staged is a 1 star. Terrible company, if any other water was offered Id get it.
They never send me a bill in the mail and when I try to pay online it never works. They won’t take discover and they charge you to use a card. Worst utilities company I’ve ever encountered, the people there are not helpful at all. If there were another water company I could use I would definitely switch.
Called to set up water service in our new house only to be told our deposit would be anywhere from $35-$175 and they were basing that decision on our previous water company. How is that remotely legal? Rude woman on the phone acting like doing her job was somehow an inconvenience!!!
We set up auto pay and on the site it finished processing and took our payment. A month later we ended up being in NICU for a week with our newborn baby and still managed to pay all of our bills except this one because it was enrolled in …
Good quality of water, informative staff, helped us get our service going on our new property.
Very rude and disrespectful. Threatened to shut off our water because of an old bill that we didn’t know we had. Sent us a letter saying we needed to call them and set up a payment schedule to pay. Called them and they said it needed to be …
Our neighborhood has been experiencing dirty water, how long has it been since there was a flush??
Also, my bill has run $34 to $36 for well over two years, with the exception of …
Got my water shut off due to non payment, we have had a tough time with my girlfriends car breaking down. ( understandable) I go to pay it and they have charged 25 reconnect fee and a 35 deposit (I get that) but what gets me was I went to …
It’s a monopoly, can’t go with a different water company out here. How is it that a year later I still am paying a tap fee of 50.00 every month. Can’t get anyone down there to answer the phone. We need a new water company in the rivervalley.