Horrible that this is really the only ophthalmologist in Anthem. He only sees people 2 days a week and receptionist is unwilling to schedule anything other than 2 months out – even a reschedule. Pathetic!
LOVE this facility. Informative, EXCELLENT service. Honest and amazing services provided. LOVE Dr Schaffer and ALL of his staff. They are so kind, efficient and helpful.
Would be awesome to actually speak to someone at the location. Call and ask a simple question before scheduling my first visit and get hung up on. Guess how you test for Cataracts is too difficult of a question.
Great experience at Southwestern Eye Center. Dr and office staff were very friendly and efficient. My eye issue was resolved. I Look forward to my next visit next year. Thanks
I waited along time in the waiting room and then determined there were at least 3 more patients ahead of me.I found the office was not sanitary especially given COVID.The use of an IPAD for registration is not sanitary as it can not be …
Great place for your eye care very professional personal very efficient helpful knowledgeable clean and leaving there you feel you’ve had the best care They will answer any questions you might have. I’m an army veteran and I felt I was treated with the best with respect. Thank you southwest eye care
5 stars are not enough. Great experience from the front desk to the Ophthalmologist. If you are in need of eye care, look no further, this place is the Gold Standard!
Dr. Frank and the staff of Southwestern Eye Center in Anthem provided excellent service as a patient and visitor of the office. They helped me choose between glasses and contacts with informative and helpful advise.
I finally found a smart caring eye doctor. The staff is amazing and my experience could not have been more professional and exacting. Just what is needed when dealing with the care of my eyes.
Dr. Frank & the entire staff we so friendly, professional & moved me through the process so quickly. I’ve never gone through such an extensive process to have my eyes tested & that made me feel @ ease knowing I was at the right place.
Thank you SWEC, Dr. Frank & your entire staff.
The Southwest Team could not have been kinder,or more professional. I will use the Anthem office from now on and Dr. Frank is my new “EYE GUY “, I’m a diabetic and trusting your doctor is very important. Thanks guys for treating me so well
Wow! These guys got both me and my husband an appointment within days! Staff was friendly and went out of their way to explain things. I feel like We are in very good hands!
Very knowledgeable and an Expert in his field, alway explains procedures to the exact steps to be taken before a surgery and always make sure all your questions are answered. Treats you with respect. Highly recommend!
Dr. Frank is night and day better than Dr Schaffer is. I would of given Dr. Schaffer 1 star for cussing me out in his office on my last visit with him. His statement verbatim, “How did you drive over here if you can’t even read the God Damn …
I walked in Dr. Frank’s office with no appointment. They took one look at my nearly swollen shut eyes and told me even though they were fully booked, they would work me in. I didn’t have to wait more than a few minutes and I was seen and …
Because of frustration experienced with another well-known optical company. I arrived with a horrible attitude. Long story short, I was treated with patience, respect, andn serious understanding of my frustrating situation. I felt so …
Very professional , very through. Explained what was observed in my eye examination and went over what comes next. I was very pleased with the stellar service and gentle demeanor of the staff. Thank you.
Very efficient and thoughtful office layout with an automated check-in that asks lots of questions but seems to capture everything. The doctor as always is personable and thorough.
Annual exam was great!
Viorica Christina Sharon Ashley we’re all a great big help!
Optical Anna is also great help
Definitely would recommend this location
very professional and friendly. Dr.Frank was thorough and professional with my eye issues. Definitely recommend this office for any of your eye care needs
I like the fact that I have a provider nearby my house and For the first time meeting my new ophthalmologist I would say I feel very comfortable and very happy I have made the decision to go to Southwestern vision Center to Dr Frank.
I initially visited this location for its convenience, but after several appts I can honestly say that if Dr Cody Frank moved his practice to the opposite end of town, I would gladly make the trip. He is thorough, patient and kind. He …
Dr. Cody Frank and all of his staff are amazing. Receptionist is always so nice and always does her best to get you in same day. All the Assistants and MA’s are so awesome. Thank you all for taking care of me as a patient and friend.
Dr. Frank’s staff was able to get me an emergency appointment that was 45 minutes after I called. Dr. Frank examined me and found my right eye to have a torn retina. He determined that I needed emergency surgery. His staff was fantastic as …
I went to the Anthem office of Southwestern Eye Center to see my doctor, Cody Frank, whom I had previously seen in the Sun City West office. I was having an eye problem and couldn’t wait for a regular appointment, so I called and they made …
My experiences with Dr. Cody Frank have been exceptional, to say the least. I have come in many times with my husband to see Dr Frank as he is managing my husband’s glaucoma. I was impressed enough that I decided I wanted to see him for my …
We had to find a new Eye Dr after our old one dropped the insurance we have. My son did some research and since I’ve personally used Barnett Delaney and loved them he decided to try one of their sister offices. Well we are glad he did. He …
Dr. Schaffer and his technicians we very friendly and thorough. Dr. Schaffer gave me explicit instructions regarding what products to purchase to help care for my eye and he instructed me on how to physically care for it as well. It was a very good experience!
Only issue was the 45 minute wait past my appointment time. My time is important too.
Once called to the exam room, the process was very good and the providers were efficient and friendly.
Great place for all your vision needs! Staff is very personable and professional. Dr Schaffer is an excellent ophthalmologist with all the latest technology. Wait time is very minimal. I highly recommend him if you’re looking for a knowledgeable ophthalmologist.
Amazing staff and Doctors. They are all friendly, helpfull and organized. Dr schaffer and Dr Frank are extremely great doctors very professional, with much experience and can take care of any eye care needs and diseases Highly recommend.
Dr Schaffer has been caring for my eyes for many years. He is very thorough and knowledgeable! I feel I am in excellent hands. His staff is very efficient and friendly.
Friendly professional helpful staff. Clear explanations of each step. Dr F was very informative and easy to ask questions. Highly recommend this office. Thank you for standing out in your profession.
They were very prompt about getting me into my appointment. No excessive waiting like so many medical offices do. I was in and our very quickly. They did a great job there. Highly recommended.
Dr. Frank is a fantastic optometrist. I highly recommend him. He was able to get contacts for me that fit perfectly and from which I can see without any discomfort. The staff is both knowledgeable and helpful.
Anthem location is quiet and clean. Staff is friendly and helpful. Dr Cody Frank is very patient and gentle with the eye exam. Explains things well. I’d recommend him to everyone who needs an eye specialist.
They took me in as an emergency patient if I could get there in 15 minutes! DONE!! Dr Frank was so wonderful. He’s an incredible doctor. I would recommend him to everyone. He was so thorough. And he’s so close! Perfect situation!
Dr. Frank helped me with a tricky eye diagnosis. He is professional and answered all my questions. The office staff is also friendly and professional. They seem to run as much on time as possible, which I appreciate. Never had a problem with billing. They explain what is/isn’t covered up front. I highly recommend this practice.
I like to check in will you feed in the ID and your insurance card so check in with smooth and easy. With the portal, you don’t have to sit and fumble over pages of paper. it was awesome . Staff is friendly I was seeing quickly and the …
Great job by Southwestern Eye Center in Anthem. I had a very infected eye and they were able to get me in on a same day basis. The entire staff was helpful and empathetic to my situation. The Doctor got me started on some antibiotic eye …
Every single person in this office goes out of their way to make your visit pleasant! Visiting the eye doctor is my least favorite activity in the world and I was treated with dignity and respect by all, especially Sharon. Dr. Frank was …
My vision on my right eye was poor when I found Southwestern Eye Center on May 2022. From the beginning of the consultation to my surgery, my experience with Dr. Schaffer and his staff is excellent in every way. Steps and procedures were …
(Translated by Google) Very good attention and I liked his audacity a lot
(Original) …
Professional and proficient
Very professional and informative.
Great doctors and staff!!!!
Dr Schaffer is great.
Outstanding, professional vision care.
Best possible experience with best Doctor in his field.
Professional, friendly staff!
Everyone was so pleasant!
Wonderful care by Doctor and staff.
Excellent staff and easy automated check-in. A very smooth operation.
Great expertise and customer care.
Dr. Frank and staff are wonderful!
Thank u 4 ur comforting manners as I was weepy.
Excellent service and very professional!
Very nice and friendly people and very knowledgeable.
It was like walking into a family owned business such amazing treatment.
Excellent service. Great staff and on time
Horrible that this is really the only ophthalmologist in Anthem. He only sees people 2 days a week and receptionist is unwilling to schedule anything other than 2 months out – even a reschedule. Pathetic!
Very nice office. Excellent team of people including doctor.
Dr. Frank is very professional and friendly also.
It was my first visit, I’m very satisfied
Will not be using them again. They charge extra fees over what the benefits pay and don’t bother discussing prior to appointment.
Very knowledgeable and enlightening! Felt at great care and surrounded by caring staff and modern technology
A very knowledgeable and friendly professional eye specialists anywhere highly recommended, Thanks!
Efficient, professional, clean facility, pleasant doctors and staff.
LOVE this facility. Informative, EXCELLENT service. Honest and amazing services provided. LOVE Dr Schaffer and ALL of his staff. They are so kind, efficient and helpful.
Would be awesome to actually speak to someone at the location. Call and ask a simple question before scheduling my first visit and get hung up on. Guess how you test for Cataracts is too difficult of a question.
Dr Frank is so nice and took care of my problem.
We appreciate the clarity and prompt response provided by SEC and esp Dr. Schaffer after surgery and along the path for healing.
I received excellent care and professional treatment.
The staff was very accommodating. Dr. Frank put me at ease, and I can’t wait to get my eyes corrected. Thanks!
Dr Shaffer is excellent. He informed me of everything and did an outstanding surgery. I highly recommend Dr Shaffer.
I am very pleased with the quality and professional care I received at southwestern eye center.
Thank you Dr. Frank and the staff. Everyone was so friendly and caring.
Short wait. Pleasant staff. Dr. Frank resolved some problems. Will be back for additional tests to get new glasses.
Very nice work force there, pleasant and welcoming. Exam was perfect and on time. Do wish it was all put on one bill but they are working on it.
Dr. Schaffer and staff are wonderful! Very professional as well as kind. Love the new office space.
Dr. Cody F. Frank was very nice and seemed to be very knowledgeable as well. I’m sure I will be going back to his office in the future.
The appointment available ability was excellent the timing was excellent and the staff was professional
Dr Frank is very considerate and comprehensive in his approach to customer concerns. I would recommend Dr Frank to both my family and friends.
Very friendly and attentive staff. Dr. Frank was friendly, professional, and knowledgeable. Highly recommend!
Great experience at Southwestern Eye Center. Dr and office staff were very friendly and efficient. My eye issue was resolved. I Look forward to my next visit next year. Thanks
I waited along time in the waiting room and then determined there were at least 3 more patients ahead of me.I found the office was not sanitary especially given COVID.The use of an IPAD for registration is not sanitary as it can not be …
Great place for your eye care very professional personal very efficient helpful knowledgeable clean and leaving there you feel you’ve had the best care They will answer any questions you might have. I’m an army veteran and I felt I was treated with the best with respect. Thank you southwest eye care
5 stars are not enough. Great experience from the front desk to the Ophthalmologist. If you are in need of eye care, look no further, this place is the Gold Standard!
Dr. Frank and the staff of Southwestern Eye Center in Anthem provided excellent service as a patient and visitor of the office. They helped me choose between glasses and contacts with informative and helpful advise.
I finally found a smart caring eye doctor. The staff is amazing and my experience could not have been more professional and exacting. Just what is needed when dealing with the care of my eyes.
I had an eye emergency and just started a new job and they got me in asap and worked around my work schedule. Love this place
The staff and Dr were very informative and helpful. The office visit was very good .
Dr Cody Frank is very knowledgeable and professional. He explained everything in detail. He was very patient with me and answered all my questions.
Very professional easy in easy out. Very thorough. Staff was very attentive and knowledgeable. Great experience Thank you EVERYONE.
The staff and Dr. Were great. He is friendly and made sure he resolved my concerns.
Exam and staff seemed very thorough. Knocking down 1 star because of the wait time. Will go back again.
Dr. Cody Frank was terrific, very professional, precise. I felt very comfortable.
Dr. Frank & the entire staff we so friendly, professional & moved me through the process so quickly. I’ve never gone through such an extensive process to have my eyes tested & that made me feel @ ease knowing I was at the right place.
Thank you SWEC, Dr. Frank & your entire staff.
The Southwest Team could not have been kinder,or more professional. I will use the Anthem office from now on and Dr. Frank is my new “EYE GUY “, I’m a diabetic and trusting your doctor is very important. Thanks guys for treating me so well
The staff is friendly and professional. Dr. Frank will be our family optometrist for many years here in Anthem.
Excellent practice~Efficient Staff. Doctor Schaeffer is professional yet personable. Highly recommend.
I felt very comfortable, felt that both the pre exam and exam with Dr Cody was very thorough. Office staff very pleasant and friendly.
Wow! These guys got both me and my husband an appointment within days! Staff was friendly and went out of their way to explain things. I feel like We are in very good hands!
Very knowledgeable and an Expert in his field, alway explains procedures to the exact steps to be taken before a surgery and always make sure all your questions are answered. Treats you with respect. Highly recommend!
Dr. Frank is night and day better than Dr Schaffer is. I would of given Dr. Schaffer 1 star for cussing me out in his office on my last visit with him. His statement verbatim, “How did you drive over here if you can’t even read the God Damn …
I walked in Dr. Frank’s office with no appointment. They took one look at my nearly swollen shut eyes and told me even though they were fully booked, they would work me in. I didn’t have to wait more than a few minutes and I was seen and …
Because of frustration experienced with another well-known optical company. I arrived with a horrible attitude. Long story short, I was treated with patience, respect, andn serious understanding of my frustrating situation. I felt so …
Caring, knowledgeable and compassionate eye care. Great staff – can highly recommend Dr. Frank
The experience was great from the time I walked into the office, thru the examine, and scheduling my next appointment.
Caring staff. Seen on time. Dr. Frank was not rushed and took time explaining exam results. Very positive experience
Very professional , very through. Explained what was observed in my eye examination and went over what comes next. I was very pleased with the stellar service and gentle demeanor of the staff. Thank you.
I have nothing but praise for Dr. Cody Frank. He is very kind and professional. I know I am in good hands in his care.
Very efficient and thoughtful office layout with an automated check-in that asks lots of questions but seems to capture everything. The doctor as always is personable and thorough.
Annual exam was great!
Viorica Christina Sharon Ashley we’re all a great big help!
Optical Anna is also great help
Definitely would recommend this location
very professional and friendly. Dr.Frank was thorough and professional with my eye issues. Definitely recommend this office for any of your eye care needs
I like the fact that I have a provider nearby my house and For the first time meeting my new ophthalmologist I would say I feel very comfortable and very happy I have made the decision to go to Southwestern vision Center to Dr Frank.
I initially visited this location for its convenience, but after several appts I can honestly say that if Dr Cody Frank moved his practice to the opposite end of town, I would gladly make the trip. He is thorough, patient and kind. He …
Dr. Cody Frank and all of his staff are amazing. Receptionist is always so nice and always does her best to get you in same day. All the Assistants and MA’s are so awesome. Thank you all for taking care of me as a patient and friend.
Dr. Frank’s staff was able to get me an emergency appointment that was 45 minutes after I called. Dr. Frank examined me and found my right eye to have a torn retina. He determined that I needed emergency surgery. His staff was fantastic as …
I went to the Anthem office of Southwestern Eye Center to see my doctor, Cody Frank, whom I had previously seen in the Sun City West office. I was having an eye problem and couldn’t wait for a regular appointment, so I called and they made …
My experiences with Dr. Cody Frank have been exceptional, to say the least. I have come in many times with my husband to see Dr Frank as he is managing my husband’s glaucoma. I was impressed enough that I decided I wanted to see him for my …
We had to find a new Eye Dr after our old one dropped the insurance we have. My son did some research and since I’ve personally used Barnett Delaney and loved them he decided to try one of their sister offices. Well we are glad he did. He …
Checkup one year after cataract surgery. Quick, easy, professional. Took a easy hour or less. Very friendly and helpful team in Anthem. 5 Stsrs
Dr. Schaffer and his technicians we very friendly and thorough. Dr. Schaffer gave me explicit instructions regarding what products to purchase to help care for my eye and he instructed me on how to physically care for it as well. It was a very good experience!
Only issue was the 45 minute wait past my appointment time. My time is important too.
Once called to the exam room, the process was very good and the providers were efficient and friendly.
Great place for all your vision needs! Staff is very personable and professional. Dr Schaffer is an excellent ophthalmologist with all the latest technology. Wait time is very minimal. I highly recommend him if you’re looking for a knowledgeable ophthalmologist.
Amazing staff and Doctors. They are all friendly, helpfull and organized. Dr schaffer and Dr Frank are extremely great doctors very professional, with much experience and can take care of any eye care needs and diseases Highly recommend.
Dr Schaffer has been caring for my eyes for many years. He is very thorough and knowledgeable! I feel I am in excellent hands. His staff is very efficient and friendly.
Friendly professional helpful staff. Clear explanations of each step. Dr F was very informative and easy to ask questions. Highly recommend this office. Thank you for standing out in your profession.
They were very prompt about getting me into my appointment. No excessive waiting like so many medical offices do. I was in and our very quickly. They did a great job there. Highly recommended.
Dr. Frank is a fantastic optometrist. I highly recommend him. He was able to get contacts for me that fit perfectly and from which I can see without any discomfort. The staff is both knowledgeable and helpful.
Dr Frank very direct in a professional manner. He diagnosed problem immediately and articulated plan to resolve. …
Anthem location is quiet and clean. Staff is friendly and helpful. Dr Cody Frank is very patient and gentle with the eye exam. Explains things well. I’d recommend him to everyone who needs an eye specialist.
They took me in as an emergency patient if I could get there in 15 minutes! DONE!! Dr Frank was so wonderful. He’s an incredible doctor. I would recommend him to everyone. He was so thorough. And he’s so close! Perfect situation!
Dr. Frank helped me with a tricky eye diagnosis. He is professional and answered all my questions. The office staff is also friendly and professional. They seem to run as much on time as possible, which I appreciate. Never had a problem with billing. They explain what is/isn’t covered up front. I highly recommend this practice.
I like to check in will you feed in the ID and your insurance card so check in with smooth and easy. With the portal, you don’t have to sit and fumble over pages of paper. it was awesome . Staff is friendly I was seeing quickly and the …
Great job by Southwestern Eye Center in Anthem. I had a very infected eye and they were able to get me in on a same day basis. The entire staff was helpful and empathetic to my situation. The Doctor got me started on some antibiotic eye …
Every single person in this office goes out of their way to make your visit pleasant! Visiting the eye doctor is my least favorite activity in the world and I was treated with dignity and respect by all, especially Sharon. Dr. Frank was …
My vision on my right eye was poor when I found Southwestern Eye Center on May 2022. From the beginning of the consultation to my surgery, my experience with Dr. Schaffer and his staff is excellent in every way. Steps and procedures were …